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User Guide
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Microsoft, Windows, Windows NT, Windows Server are either registered trademarks or trademarks of Microsoft
Corporation in the United States and/or other countries.
Permission has been obtained from Microsoft Corporation for use of software screen shots.
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All product/brand names are trademarks or registered trademarks of the respective holders.
As a member of the International Energy Star Program, Fuji Xerox confirms this product
satisfies the requirements for International Energy Star Program standards.
Fuji Xerox shares the global concern about environmental conservation and has integrated that concern
in its business activities—from research and development to disposal. We have implemented a number
of programs to lessen the burden on the environment. For example, we have totally eliminated ozone-
depleting chlorofluorocarbons from our manufacturing facilities.
We are committed to leadership in the conservation of resources by reusing and recycling post-consumer
waste material such as paper, cartridges, and parts from our customer’s copiers and printers. Along with
our efforts to make environmental values a part of the Fuji Xerox culture, DocuPrint C525 A adopts
recycled components that satisfy our strict quality standards.
It may be a legal offence to print currency notes, certificates of stocks and securities, or any other
documents of similar nature, regardless of whether they will be used.
Important
c This manual is copyrighted with all rights reserved. Under the copyright laws, this manual may not be copied
or modified in whole or part, without the written consent of the publisher.
d Parts of this manual are subject to change without prior notice.
e We welcome any comments on ambiguities, errors, omissions, or missing pages.
f Never attempt any procedure on the machine that is not specifically described in this manual. Unauthorized
operation can cause faults or accidents. Fuji Xerox is not liable for any problems resulting from unauthorized
operation of the equipment.
Xerox, The Document Company and the stylized X are registered trademarks of Xerox Corporation.
All Xerox and Fuji Xerox product names are either registered trademarks or trademarks of Xerox Corporation and
Fuji Xerox Co., Ltd.
Preface
Thank you for choosing this printer. This is a guide on operating this printer and the
important points to note. To understand the features fully and to use the machine correctly
and effectively, please read this guide before using it.
Keep this guide handy for a quick reference on using the machine.
This guide is written with the assumption that you are familiar with the basic knowledge and
way of operating your computer environment and the network environment.
In this manual, safety instructions are produced by the symbol . Always read and follow the instructions
before performing the required procedures.
This product is a “Class I Laser System” that does not emit dangerous laser beam. Operate the machine
according to the instructions in the manual. Do not carry out any operation not mentioned in the manual.
Otherwise, it may lead to unforeseen accident or machine breakdown.
Preface 3
Types of Manuals
Setup and Quick Reference Explains the way of installation, loading paper, and troubleshooting of
Guide this printer.
For more information, refer to “Contents of the Setup and Quick
Reference Guide (Reference)”.
User Guide (PDF) Explains printer settings, and describes control panel menu items and
(This manual) daily care in detail.
All the contents of the Setup and Quick Reference Guide are included
except the installation of this printer.
This PDF file is included in the CentreWare CD-ROM.
Documentation in the Explains how to set the printer environment and how to install the print
CentreWare CD-ROM (HTML) driver and our company software.
The Online Help for the Explains how to set the items and features of CentreWare Internet
CentreWare Internet Services Services.
The Online Help for the print Explains how to set the items and features of the print driver.
driver
Installation Guide Explains the installation procedure of each optional accessory.
This manual is bundled with each optional product.
Note
• Adobe Acrobat Reader needs to be installed to display PDF files. Install the Acrobat Reader using the
CentreWare CD-ROM first if it is not already installed.
4 Types of Manuals
Using This Guide
Organization
The following is a summary of each chapter.
1 Basic Operations This chapter explains the parts’ names and their functions and basic
operations.
2 Printing This chapter explains basic printing operations, how to cancel printing,
and how to print on the special media or custom size paper.
3 About Paper This chapter explains compatible paper and how to load paper into the
printer.
4 Setting on the Control Panel This chapter explains items that can be set on the control panel and
the setting procedure.
5 Troubleshooting This chapter explains procedures for dealing with paper jams or error
messages.
Also, this chapter describes solutions to any problems that might occur
when using the printer.
6 Daily Care This chapter explains any necessary maintenance procedures, such
as replacing consumables, cleaning, and moving the printer.
Also, this chapter explains how to check the printer status on the
computer and about the tool to set the printer settings on a computer.
A Appendix This chapter provides information about the consumables and options
used with the printer, lifespan of the consumables, and also describes
how to get the product information.
Conventions
1. In this guide, “computer” refers to both the personal computer and workstation.
2 Printing ..................................................................................................... 20
2.1 Printing From the Computer .................................................................................. 20
2.2 Printing on Envelopes/Transparencies.................................................................. 21
Loading Envelopes/Transparencies ......................................................................21
Printing on Envelopes/Transparencies ..................................................................22
2.3 Printing on Custom Size Paper ............................................................................. 24
Setting Custom Paper Sizes ..................................................................................24
Printing on Custom Size Paper .............................................................................26
6 Contents
Report/List .............................................................................................................38
Billing Meter ........................................................................................................... 38
Admin Menu ..........................................................................................................39
4.3 Menu List ............................................................................................................... 43
5 Troubleshooting........................................................................................ 45
5.1 When Paper Jams ................................................................................................. 45
5.2 When Inside the Printer Gets Dirty ........................................................................ 48
5.3 Problems With the Printer...................................................................................... 49
5.4 Problems With the Print Quality............................................................................. 52
5.5 Message List ......................................................................................................... 55
Messages About Consumables .............................................................................55
Messages About the Printer and Other Items (In Alphabetical Order) ..................55
5.6 Network Related Troubles ..................................................................................... 58
When Using CentreWare Internet Services ...........................................................58
When Using The StatusMessenger Function ........................................................59
5.7 About Custom Mode.............................................................................................. 60
6 Daily Care................................................................................................. 61
6.1 Replacing Consumables........................................................................................ 61
Replacing the Toner Cartridges .............................................................................61
Replacing the Drum Cartridge ...............................................................................64
6.2 Printing Reports/Lists ............................................................................................ 67
Types of Reports/Lists ...........................................................................................67
Printing Reports/Lists ............................................................................................67
6.3 Checking / Managing the Printer Status on a Web Browser ................................. 68
Settings for CentreWare Internet Services ............................................................68
Procedure ..............................................................................................................69
IP Filter Feature via CentreWare Internet Services ...............................................71
6.4 Checking Printer Status via SimpleMonitor ........................................................... 73
6.5 Checking Printer Status via E-mail ........................................................................ 74
Settings for StatusMessenger Feature ..................................................................74
Checking the Printer Status via E-mail ..................................................................75
6.6 Checking Printed Pages ........................................................................................ 77
Checking Total Printed Pages on Meter ................................................................77
Checking Total Printed Pages for Each Paper Size ..............................................77
6.7 Cleaning the Printer............................................................................................... 78
6.8 When Moving the Printer ....................................................................................... 79
A Appendix .................................................................................................. 81
A.1 Specifications ........................................................................................................ 81
Product Specifications ...........................................................................................81
Printable Area ........................................................................................................83
A.2 Optional Accessories and Consumables............................................................... 84
Optional Accessories .............................................................................................84
Consumables .........................................................................................................84
Regular Replacement Parts ..................................................................................85
A.3 Life of Consumables and Regular Replacement Parts.......................................... 86
A.4 How to Obtain Product Information ....................................................................... 87
Latest Print Driver ..................................................................................................87
Upgrading the Firmware Version of This Printer ...................................................87
A.5 Glossary ................................................................................................................ 88
Index ............................................................................................................... 92
Contents 7
Contents of the Setup and Quick Reference Guide (Reference)
Preface
Features in Brief
Types of Manuals
Conventions
Contents
Contents of the User Guide (Reference)
Safety Notes
5 About Paper.......................................................................................... 28
About Paper
Loading Paper
7 Troubleshooting .................................................................................... 34
When Paper Jams
When Inside the Printer Gets Dirty
Problems With the Printer
Problems With the Print Quality
Error Messages Displayed at the Control Panel
A Appendix............................................................................................... 44
Optional Accessories and Consumables
How to Obtain Product Information
Index
: Described in the Setup and Quick Reference Guide only.
Note
• The power saver mode 2 feature in this machine saves further power consumption than the power saver
mode 1.
Main Body
Front View
9 1 2
10
4
8
11
7
5
6
1 Center output tray Print jobs are output here with the printed side facing down.
2 Extension output tray Pull out to prevent printouts from slipping off the printer.
3 Front cover Open this when replacing the drum cartridge or toner cartridges.
5 Bypass tray You can load special media such as postcards, envelopes and
transparencies as well as plain paper. Close the cover when
paper smaller than A4 size is loaded.
6 Ventilation hole Releases heat to prevent the interior of the printer from heating
up.
7 Power switch Switches the power of the printer on and off. Pressing the switch
to the <|> position switches it on and pressing it to the <{>
position switches it off.
8 Left detachable cover Remove this when installing optional accessories such as
network expansion card and additional memory.
9 Top cover Open this when replacing the drum cartridge. Open the front
cover first before opening the top cover.
10 Unit D (optional) 2 sided printing can be done if the duplex unit is installed. Open it
when paper jams in the duplex unit.
11 Tray 1 or 2 (optional) The 250 sheet feeder and the 500 sheet feeder can be used as
paper tray 1 and 2 if they are installed.
9
2
8 3
4
5 10
7 11
6
1 Cover A Paper eject tray cover. Open this when removing jammed paper.
Remove this cover when installing the duplex unit (optional).
4 Network connector For connecting the network cable when connecting this printer to
the network.
8 Access window cover The cleaning rod for cleaning inside the printer is stored here.
9 Cover C (optional) Open this when paper is jammed inside the duplex unit.
10 Cover G (optional) Open this when paper is jammed inside the tray 1.
11 Cover H (optional) Open this when paper is jammed inside the tray 2.
12 1 Basic Operations
Internal View
6
1
2
3
4 7
5 8
1 Top cover Open this when replacing the drum cartridge. Open the front
cover first before opening the top cover.
2 Fuser unit Fixes the toner on the paper. Do not touch this when using the
printer as it is hot.
3 Drum cartridge Consists of the light-sensitive drum, the drum cleaner and the
waste toner cartridge. Images are initially created as an electrical
charge on the surface of this drum.
4 Toner cartridges Four color toner cartridges (black, yellow, magenta, cyan) are
held here.
5 Front cover Open this when replacing the drum cartridge or toner cartridges.
6 Cover A Paper eject tray cover. Open this when removing jammed paper.
Remove this cover when installing the duplex unit (optional).
7 Cover F Open this when removing jammed paper. To open the cover F
first open the cover E (or the unit D, if it is installed the duplex
unit).
8 Cover E Open this when removing jammed paper. The shape of the cover
E is different depending on whether the duplex unit is installed or
not.
To open the cover E, when the optional duplex unit is installed,
open the unit D first.
8 1 2
7
3
6 5 4
1 LCD display Displays the setting items, machine status, and messages.
Refer to
• “Display” (P. 15)
2 <Power Saver> indicator/ In the power saver mode 2, this light is on. Push this button to
button exit the power saver mode 2.
3 <Cancel Job> button Press to cancel printing. Or, return to one level up on the menu
shown on the display in the menu screen.
4 <Eject/Set> button Press to set the menu candidate values. Use this too to print
report/list.
5 < >< >< >< > Press these to move to the required menu, item and candidate
buttons value on the display.
Note
• When you are changing the candidate values by the < > or
< > button, you can press and hold down the buttons to
change the display continuously. Also, pressing the < > and
< > buttons simultaneously will display the default values.
7 <Error> indicator When the light is on, there is a malfunction in the printer.
8 <Ready> indicator When the light is on, the printer is ready to receive data from the
computer.
14 1 Basic Operations
Display
There are two types of screens shown: Print screen (for displaying printer status) and Menu
screen (for configuring settings).
Note
• The message displayed differs according to the optional accessories installed and setting status.
Print Screen
The Print screen appears when the printer is printing or waiting for data. The following
contents are shown on the screen.
Printer status
Menu Screen
Refer to
• Items that can be set on the Menu screen: “4 Setting on the Control Panel” (P. 34)
Important
• If error message is displayed, refer to “Message List”
(P. 55) on how to fix it.
16 1 Basic Operations
1.3 Power Saver Modes
This printer is equipped with the power saver mode 1 and the power saver mode 2 to reduce
power consumption when it is left idle.
When no print data is received for 3 minutes, the printer will enter the power saver mode 1.
When no data is received for a further 5 minutes, it will enter the power saver mode 2 by
default.
When the printer enters power saver mode 1, the screen on the control panel becomes dark
and “Ready/Standby” is displayed.
When the printer enters power saver mode 2, only the <Power Saver> indicator lights; all
the other indicators go out. The display also goes out, and nothing is displayed. The time
ranges to specify for the printer to go into the power saver mode 1 or the power saver mode
2 are 1 to 60 minutes or 1 to 120 minutes, respectively. Consumption of power during the
power saver mode 2 is 7 W or less (for AC 110 - 127 V) or 9 W or less (for AC 220 - 240 V)
and the time required to exit from the power saver mode 2 to a print-ready status is about
39 seconds.
Note
• You can specify for the printer not to go into the power saver mode 2.
• For details on the power saver mode and the procedure to change the settings, refer to “Basic
Operations (Example: Changing the Power Saver Timer)” (P. 35).
The printer automatically cancels the power saver mode once it receives data from the
computer.
To cancel the power saver mode 1 or the power saver mode 2 manually, press any button
on the control panel or press the <Power Saver> button, respectively.
Note
• Opening and closing the cover automatically exits power saver mode 1 also.
Canceling Printing
To cancel printing, you can either cancel the print job at this printer or at the computer.
Press the <Cancel Job> button on the control panel. However, pages being printed at the
moment will continue to be printed.
Double-click the printer icon at the bottom right of the taskbar in Windows.
From the displayed window, click the document name that you wish to delete and press the
<Delete> key.
Checking in Windows
Double-click the printer icon on the task bar at the bottom right of the screen.
From the displayed window, check the column, [Status].
You can check the status of the print job sent to the printer at the [Jobs] tab of CentreWare
Internet Services.
Refer to
• Online Help for CentreWare Internet Services
18 1 Basic Operations
1.5 Displaying Optional Accessory
Configuration and Paper Tray Settings
You can display on the print driver, the optional accessory configuration or settings
configured at the control panel such as paper type or size. These settings are displayed on
the [Options] tab. This section explains the procedure using Windows XP as an example.
Important
• For paper size and paper type settings, you must configure them at the control panel beforehand.
Note
• For Windows 2000/Windows XP, only users with administrator’s rights can change the settings. Users
without the rights can only check the contents.
• The applicable items on the print driver can be set to manual operation.
1. From the [Start] menu, click [Printers and Faxes] and then display the properties of the
printer to be used.
4. Click [OK].
The contents of the [Options] tab will be updated based on the data obtained from the
printer.
Note
• The paper types and sizes set on the control panel will be displayed as [Paper Tray Information].
Important
• Do not switch off the power of this printer when printing is in progress. It may lead to a paper jam.
Note
• When you print on paper fed from the bypass tray, configure the paper type correctly on the [Bypass
Tray Settings] on the [Tray/Output] tab of the print driver.
(1)
(2)
The features noted above are described in “Features in Brief” in the Setup and Quick
Reference Guide.
For details about each function, refer to the Online Help for the print driver.
Note
• You can set the print features in the properties dialog box from the printer icon in the window displayed
by selecting [Printers and Faxes] (or [Settings] > [Printers] depending on the OS).
20 2 Printing
2.2 Printing on Envelopes/Transparencies
This section explains how to print on envelopes and transparencies.
Loading Envelopes/Transparencies
Envelopes and transparencies can be loaded in the bypass tray.
Note
• For details on the procedure to load paper in the bypass tray, refer to “Loading Paper in the Bypass Tray”
(P. 31).
Loading Envelopes
Over
220 mm
Flap
Flap
The flap open and toward you. The flap folded and on the left.
Important
• The reverse side of the envelope cannot be printed on.
• Envelopes can get wrinkled or the print quality is reduced depending on the type used. For details about
the usable envelope sizes, refer to “Usable Paper” (P. 27).
Flap
Loading Transparencies
Important
• Transparencies with white frame and full-color transparencies cannot be used.
Print face
3. Pull out the extension output tray when loading paper such as transparencies.
Printing on Envelopes/Transparencies
To print on envelopes or transparencies, display the [Tray/Output] tab and [Basic] tab. This
section explains the procedure using WordPad on Windows XP as an example.
Note
• When [Bypass Mode] is set to [Panel Specified], you need to set the paper type and size settings for the
tray on the control panel in advance. For details, refer to “Tray Settings” (P. 37).
• The way to display the printer properties dialog box differs according to the application software. Refer to
the manual of your respective application software.
• Printing transparencies continuously may lead to the output transparencies sticking to each other.
Remove the transparencies from the output tray after about 20 sheets, and then fan them to lower their
temperatures.
22 2 Printing
3. Click the [Tray/Output] tab.
5. When changing the paper type setting, click [Bypass Tray Settings] to display the
[Bypass Tray Settings] dialog box. Select the appropriate paper type from [Paper
Type for Bypass Tray] and click [OK].
8. From [Output Size], select the size of the paper loaded, and then click [OK].
9. If the envelopes are loaded in the bypass tray, click [Booklet/Poster/Mixed Document/
Rotation] to display the [Booklet/Poster/Mixed Document/Rotation] dialog box
according to what you need.
Set [Image Rotation (180 deg)], and then click [OK].
Long edge:
139.7 to 355.6 mm
Short edge:
90 to 215.9 mm
Note
• The way to load custom size paper in the bypass tray is the same as the one to load standard size
paper. For details, refer to “Loading Paper in the Bypass Tray” (P. 31).
• When [Bypass Mode] is set to [Panel Specified], you need to set the paper type and size settings for the
tray on the control panel in advance. When printing on custom size paper, set [Paper Size] to [Driver
Size]. For details, refer to “Tray Settings” (P. 37).
Important
• When setting the paper size on the print driver and control panel, be sure to specify the same size as the
actual paper used. Setting the wrong size for printing will cause the machine failure. This is especially
true if you configure a bigger size when using a narrow width paper.
On the print driver, set the custom size in the [Custom Paper Size] dialog box. This section
explains the procedure using Windows XP as an example.
Note
• For Windows 2000/Windows XP/Windows Server 2003, only users with administrator’s rights can
change the settings. Users without the rights of administrator can only check the contents.
• When configuring the [Custom Paper Size] dialog box in Windows 2000/Windows XP/Windows Server
2003, settings of other printers on the computer will also be affected as the form data base of the
computer is used by a local printer. For a shared printer on the network, settings of other shared printers
on the same network in another computer will also be affected as the form data base on the server with
existing print queue is used.
1. From the [Start] menu, click [Printers and Faxes], and then display the properties of
the printer to be used.
24 2 Printing
3. Click [Custom Paper Size].
4. Use the [Details] list box to select the custom setup you want to define.
5. Specify the length of the short edge and long edge under [Settings for].
You can specify the values either by entering directly or using [ ] [ ].
The length of the short edge cannot be longer than the long edge, even if it is within
the specified range. The length of the long edge cannot be shorter than the short
edge, even if it is within the specified range.
6. To assign a paper name, select the [Name Paper Size] check box, and then enter the
name in [Paper Name]. Up to 14 characters can be used for the paper name.
8. Click [OK].
9. Click [OK].
Note
• The way to display the printer properties dialog box differs according to the application software. Refer to
the manual of your respective application software.
5. When changing the paper type setting, click [Bypass Tray Settings] to display the
[Bypass Tray Settings] dialog box. Select the appropriate paper type from [Paper
Type for Bypass Tray] and click [OK].
8. From [Output Size], select the registered custom size, and then click [OK].
26 2 Printing
3 About Paper
3.1 About Paper
Using unsuitable paper may lead to paper jams, poor print quality, breakdown and damage
to your printer. In order to use the features of this printer effectively, we suggest using the
paper that is recommended here.
If you use paper that is not recommended, contact our Customer Support Center or your
dealers.
Usable Paper
The types of paper that can be used on this printer are as follows:
Paper tray 1 A4 , Letter (8.5 × 11") Plain (60 - 80 g/m2), 500 sheets
or 2 (500 (FX P paper) or 56 mm
Bond (81 - 105 g/m2),
sheet feeder or below
(optional)) Coated 1 (60 - 105 g/m2)
*For details on how to load envelopes, refer to “Loading Envelopes” (P. 21).
Important
• Printing on paper whose setting is different from the paper size or paper type selected on the print driver
or loading paper into unsuitable paper tray for printing may lead to paper jams. To ensure that printing is
correctly done, select the correct paper size, paper type, and paper tray.
• The printed image may fade due to moisture such as water, rain or vapor. For details, contact our
Customer Support Center or your dealers.
• Print quality may be poor or the paper can get wrinkled depending on the paper type or status.
Note
• For details on the procedure to print on transparencies, envelopes, or custom size paper, refer to “2
Printing” (P. 20).
When you have installed the duplex unit (optional), the following types and sizes of paper
are compatible for 2 sided printing.
Note
• When using plain, bond, heavyweight 1/2, coated 1/2/3, or japanese postcard, you can handle 2 sided
printing manually loading the paper that has been printed on one side using this printer into the bypass
tray. At this time, select [XXX - Side 2] ([XXX S2]) as the paper type in the print driver or on the control
panel.
Supported Paper
The following table shows the supported paper for this printer.
Paper name Weight Paper type Paper characteristics and caution on usage
XC-4200DP 20lb Plain Medium weight paper for internal distribution and general
(standard paper for office use
black/white printing)
X-pression 24lb Plain Paper that is ideal for both black/white and color printing
(standard paper for for general office use
color printing)
FX P 64 g/m2 Plain Medium weight paper for internal distribution and general
office use
FX C2 70 g/m2 Plain Paper that is ideal for both black/white and color printing
for general office use
FX WR100 67 g/m2 Plain Recycled paper with 100% pulp that has a whiteness
degree equal to bond paper
FX Green 100 67 g/m2 Plain Recycled paper with 100% pulp that has a minimum of
whiteness degree
28 3 About Paper
Special Media
The following types of paper can be used for printing on this printer. Load these types of
paper in the bypass tray.
Paper name Weight Paper type Paper characteristics and caution on usage
FX JD Coated Paper 105 g/m2 Coated 1, Two-sided coated paper that is ideal for applications such
Coated 1-Side 2 as catalogs and leaflets
Note
• For details on special media, such as heavyweight paper, envelopes, and coated paper not listed in the
table, contact our Customer Support Center or your dealers.
Unusable Paper
Using the following types of paper might cause paper jams, malfunctions or damage to the
machine. Do not use them.
• Fuji Xerox full-color transparencies (example: V556, V558, V302)
• Paper exclusively for ink-jet printer use
• Paper that is too thick or thin
• Paper that has been printed on before (including color printing)
• Wrinkled, folded or torn paper
• Wet paper
• Curled paper
• Paper with static electricity
• Adhesive paper
• Postcards with pictures
• Paper with special coatings
• Treated colored paper
• Paper using ink that will run at a temperature of 150 ° C
• Thermal paper
• Carbon paper
• Paper with staples, paper clips, ribbons or tape
• Paper with rough surfaces such as pulp paper or fibrous paper
• If acid paper is used, the characters might appear fuzzy. Replace it with alkaline paper.
Important
• Postcards with pictures sometimes do not feed because the background image suppression agent
adheres to the feed roll.
30 3 About Paper
3.2 Loading Paper
Refer to
• Paper type and size that can be loaded in the bypass tray: “Usable Paper” (P. 27)
Important
• Do not apply excessive force to the bypass tray cover when you open or close it, doing so may damage
the machine.
Note
• When you print on paper fed from the bypass tray, set the paper size and type in the print driver.
• When [Bypass Mode] is set to [Panel Specified], you need to set the paper type and size settings for the
tray on the control panel in advance. For details, refer to “Tray Settings” (P. 37).
Refer to
• Paper type and size that can be loaded in the paper trays (optional): “Usable Paper” (P. 27)
5. According to the message on the control panel, specify the paper type and size that is
loaded into the paper tray.
Note
• To specify the settings on the control panel, select the item by pressing the < > and < > buttons and
fix the settings by pressing the <Eject/Set> button. For details about the control panel operation, refer to
“4 Setting on the Control Panel” (P. 34).
32 3 About Paper
Using the Extension Output Tray
The extension output tray is designed to prevent paper from falling from the printer after the
print job is complete.
Before printing a document, pull out the extension output tray.
If the extension output tray is still not long enough for the paper you are loading, pull the
extension output tray further.
Note
• The [Display Popup] setting for the bypass tray is available only when [Bypass Mode] is set to [Panel
Specified].
Menu Configuration
The menus that can be accessed from the control panel are as follows:
Menu Content
Tray Settings Use the [Tray Settings] menu to define the paper size and type loaded in
each tray.
Replace Toner Use the [Replace Toner] menu to brings forward toner cartridges that need
to be changed.
Report/List Use the [Report/List] menu to print various types of reports and lists.
Billing Meter Use the [Billing Meter] menu to display the printed paper counts on the
control panel.
Refer to
• Details for each menu: “4.2 Description of Menu Items” (P. 37)
Each menu is configured in different levels. Set the printer settings by selecting the
objective menus or items structure level.
The following diagram shows some parts of the menu structure. The structure differs
depending on the menu.
Press one of the following buttons to display the menu screen or to set the printer by
browsing though each menu structure. In this example, you set the transitional time to the
power saver mode 1 to 30 mins.
Ready to print
1. To display the menu screen, press the <Menu> button at the print screen.
Menu
Tray Settings
2. To move between items in the same level, press the < > or < > button.
Menu
Admin Menu
3. To move between structure levels, press the < > (or the <Eject/Set>
button) or < > button. Press the < > button to go to the lower level or
press the < >button to return to the upper level.
Admin Menu
Network Settings
4. Press the < > or < > button until [System Settings] in the same level
is displayed.
Admin Menu
System Settings
5. Press the < > or <Eject/Set> button to go to the lower level.
System Settings
Power Saver Mode
6. Press the < > or < > button until [PowerSaver Timer] in the same
level is displayed.
System Settings
PowerSaver Timer
7. Press the < > or <Eject/Set> button to go to the lower level.
PowerSaver Timer
Mode 1
8. Press the < > or <Eject/Set> button to go to the lower level.
Mode 1
3 mins *
9. Press the < > or < > button to set the proposed value.
Continued on next page
Note
• If you want to change values after you have confirmed them by pressing the <Eject/Set> button (which
has the affix “*”), you need to set them from the start again.
Display the item you want to initialize and then press both the < > and < > buttons at the
same time.
Once the change process is completed, the factory defaults will be displayed. Press the
<Eject/Set> button to confirm the value.
Tray Settings
Use the [Tray Settings] menu to define the paper size and type loaded in each tray.
Item Description
Display Popup Specifies whether to display the message that prompts you to set the paper size and
type or not every time you load paper to the bypass tray or paper tray (optional). When
you select [On], the message that prompts you to set the paper size and type is
displayed. This item is displayed when the [Bypass Mode] is set to [Panel Specified], or
the optional 250 sheet or 500 sheet feeder is installed.
• [Bypass Tray] (default: [Off])
• [Optional Tray] (default: [On])
Note
• [Optional Tray] is displayed only when the optional 250 sheet or 500 sheet feeder is
installed.
• [Bypass Tray] is displayed only when the [Bypass Mode] is set to [Panel Specified].
Bypass Mode Specifies the way to set the paper type and size settings to be loaded in the bypass tray.
• [Panel Specified]
You can specify the paper type and size settings on the control panel. Printing can be
done only when the settings on the print driver matches the settings on the control
panel.
• [DriverSpecified] (default)
You cannot specify the settings on the control panel. Printing is done using the
settings on the print driver.
Paper Type Specifies the type of paper loaded in each tray. This item is displayed when the [Bypass
Mode] is set to [Panel Specified], or the optional 250 sheet or 500 sheet feeder is
installed.
• [Tray 1] (default: [Plain])
• [Tray 2] (default: [Plain])
• [Bypass Tray] (default: [Plain])
Note
• [Tray 1] and [Tray 2] are displayed only when the optional 250 sheet or 500 sheet
feeder is installed.
• [Bypass Tray] is displayed only when the [Bypass Mode] is set to [Panel Specified].
Paper Size Specify the paper size and orientation for each tray. This item is displayed when the
[Bypass Mode] is set to [Panel Specified], or the optional 250 sheet or 500 sheet feeder
is installed.
• [Tray 1] (default: [A4 Portrait])
• [Tray 2] (default: [A4 Portrait])
• [Bypass Tray] (default: [Driver Size])
Note
• [Tray 1] and [Tray 2] are displayed only when the optional 250 sheet or 500 sheet
feeder is installed.
• [Bypass Tray] is displayed only when the [Bypass Mode] is set to [Panel Specified].
• Select [Driver Size] when loading custom size paper in the bypass tray.
Note
• When the size or type of paper that is loaded is different from the setting, the print quality may fall or
paper may jam. Specify the correct paper type and size.
• When installing the optional 250 sheet or 500 sheet feeder if [Paper Source] is set to [Auto] on the print
driver, the feeding tray is automatically specified according to the setting on the control panel. Also,
when installing two optional feeder and the paper size and type setting for each tray is the same, printing
continues by changing the feeding tray if the paper in the specified tray has run out.
Report/List
Prints various types of reports and lists.
Note
• The reports and lists are printed on A4 size paper. Load A4 size paper into the tray. Also, when optional
250 sheet or 500 sheet feeder is installed, do not load A4 size paper into the bypass tray but into tray 1.
• For the procedures about printing reports and lists, refer to “6.2 Printing Reports/Lists” (P. 67).
• The reports and lists are all printed in English.
Item Description
Printer Settings Prints a list of the current printer settings and the installed options.
Panel Settings Prints a detailed list of all the settings on the control panel menus.
Job History Prints a detailed list showing whether print jobs sent from the computer were printed
correctly. This list contains the latest 22 print jobs.
Error History Prints an error history. This list contains the latest 42 errors.
Demo Page You can print a sample document to check the printer’s performance.
Billing Meter
Displays the printed paper counts on the control panel. The meter is divided according to
the color modes.
Note
• For the procedures about checking the number of printed pages, refer to “Checking Total Printed Pages
on Meter” (P. 77).
Item Description
Network Settings
Specifies the settings for the network. The settings with the suffix “*” in the following table
are displayed when the optional network expansion card is installed.
Note
• The settings in the [Network Settings] cannot be set when entering this menu during printing.
• You need to restart the printer to activate the new settings. After making the settings, switch off the
printer and then switch it on again.
Item Description
IP Address, These items are used to check the addresses that have been obtained automatically or
Subnet Mask, to specify addresses manually. Enter the address in the format of xxx.xxx.xxx.xxx. The
Gateway Address xxx value for the IP address and gateway can be set from 0 to 255. However, only for
xxx leading edge, 127 and 224 to 255 are not enabled. Also, the subnet mask xxx can
be set to 0, 128, 192, 224, 240, 248, 252, 254, 255.
Important
• To set addresses manually, set the [Get IP Address] to [Panel].
• IP addresses are managed in the entire network. An incorrect IP address may affect
the whole network. For the addresses you need to set manually, contact your network
administrator.
Protocol Set [Enable] when using the protocol. When [Disable] is selected, the protocol cannot
be activated.
• [LPD] (default: [Enable])
• [Port9100] (default: [Enable])
• [IPP] (default: [Enable])*
• [SMB TCP/IP] (default: [Enable])*
• [SMB NetBEUI] (default: [Enable])*
• [FTP] (default: [Enable])
• [NetWare] (default: [Enable])*
• [SNMP]-[UDP] (default: [Enable])
• [SNMP]-[IPX] (default: [Enable])*
• [StatusMessenger] (default: [Enable])
• [InternetServices] (default: [Enable])
No. n You can set up to five IP addresses ([No. 1] to [No. 5]). [No. 1] has priority over the
(n: 1 to 5) others. To set multiple filters, set IP address in descending order from the address
network with the narrowest range.
• [Address]
Sets the IP address for Filter n. You can set values between 0 and 255. However,
only for xxx leading edge, 127 and 224 to 255 are not enabled.
• [Mask]
Sets the mask for Filter n. You can set values 0, 128, 192, 224, 240, 248, 252, 254,
255.
• [Mode]
Specifies the mode to limits for the registered IP address from [Off] (default), [Accept],
or [Reject].
Note
• The IP filter setting can be set on the CentreWare Internet Services. For example to
set the IP filter, refer to “6.3 Checking / Managing the Printer Status on a Web
Browser” (P. 68).
Initialize NVM Initializes network data stored in NVM. The NVM is a nonvolatile memory that stores
the printer settings even after power off. Initializing the NVM will revert the value for
each item of the [Network Settings] menu to default.
ParallelSettings
Note
• You need to restart the printer to activate the new settings. After making the settings, switch off the
printer and then switch it on again.
Item Description
System Settings
[System Settings] menu is used to make the printer operation settings such as for alarm and
power saver mode.
Power Saver Mode Specifies whether to enable the transition to power saver mode 2 or not. Select
[Disable] not to transit to power saver mode 2.
• [Mode 2] (default: [Enable])
Note
• When [Power Saver Mode] is set to [Disable] (default: [Enable]), the printer does not
shift to power saver mode 2.
Refer to
• Power saver mode: “1.3 Power Saver Modes” (P. 17)
• Procedures to set the transitional time: “Basic Operations (Example: Changing the
Power Saver Timer)” (P. 35)
Alert Tone Specifies whether to turn on the alarm when an error occurs in the printer. The default is
[On]. You cannot adjust the sound volume.
Time-out You can cancel the printing process when that printing process goes beyond the set
time period. Set the time, until the print job is canceled, here. When this timeout
expires, the print job is canceled.
• [5 sec] to [300 sec] (default: [30 sec])
Specifies the amount of time in increments of 1 second the printer waits for additional
data before it cancels the job.
• [Off]
Cannot cancel.
Auto Log Print Specifies whether to automatically print [Job History Report].
• [Off] (default)
Select this if you do not want to print the [Job History Report] automatically even if the
number of print jobs exceeds 22.
• [On]
Automatically prints a report when the number of print jobs reaches 22.
Note
• You cannot set this during printing.
• You can print the [Job History Report] from the [Report/List] menu.
• You need to restart the printer to activate the new settings. After making the settings,
switch off the printer and then switch it on again.
Substitute Tray Specifies whether to print on paper loaded in another tray when there is no paper tray
that is loaded with the paper specified on the computer when the paper tray is selected
by using the auto tray selection feature. This item is displayed when the optional 250
sheet or 500 sheet feeder is installed.
• [Off] (default)
Select this not to replace paper but display a message prompting you to load paper.
• [Larger Size]
Select this to replace the paper with a larger size paper before printing in 100%
magnification ratio.
• [Bypass Feed]
Select this to print on paper loaded in the bypass tray.
Note
• If a computer issues the instruction about paper selection, it overwrites this setting.
Use this menu to initialize the NVM, configure the plain paper or labels quality adjustment
settings. Also, use this menu to adjust the reference voltage for the transfer roller of each
paper type.
Item Description
Adjust PaperType Specifies the paper density of plain paper and labels.
• [Plain] (default: [Heavy 65 - 80 g/m2])
Selects the density for the plain paper from [Light 60 - 75 g/m2] and [Heavy 65 - 80
g/m2].
• [Labels] (default: [Label 2])
Selects the density for the labels from [Label 1] and [Label 2].
Adjust BTR Specifies the value of the reference voltage for the transfer roller. You can specify the
value between 0 to 15 for each paper type.
• [Plain] (default: [5])
• [Bond] (default: [5])
• [Transparency] (default: [5])
• [Heavyweight 1] (default: [5])
• [Heavyweight 2] (default: [5])
• [Labels] (default: [5])
• [Coated 1] (default: [5])
• [Coated 2] (default: [5])
• [Coated 3] (default: [5])
• [Envelope] (default: [5])
• [Postcard] (default: [5])
Initialize NVM Initializes the settings stored in the NVM except for the network settings. The NVM is a
nonvolatile memory that stores the printer settings even after the power is switch off.
After executing this function and restarting the printer, all the menu parameters are
reset to their default values.
Note
• You cannot execute this menu during printing.
• You need to restart the printer to activate this setting. After making the setting, switch
off the printer and then switch it on again.
Panel Settings
Specifies whether to limit menu operations with a password to avoid changing the printer
settings by accident.
Item Description
Panel Lock Specifies whether to limit the menu operations with a password. Selecting [Enable]
requires the operator to enter the password. If [Enable] is set, then you must enter a
password to use the [Admin Menu]. The default is [Disable].
If you forget your password, switch off the printer. Then, recover the password setting to
default with following procedure.
1. Switch on the printer while holding the <Menu> button. Continue to hold the Menu
button until the display indicates “Reset Password Reset?”
2. Release the <Menu> button and press the <Eject/Set> button.
3. Press the < > button to select [Yes], then press the <Eject/Set> button. This will
recover the factory default password.
Switch between the menu levels < > button (moves one level downwards) or < > button (moves one level
upwards)
Switch between menu or items in the < > button (displays the previous menu or item) or < > button (displays
same level the next menu or item)
Move the cursor (_) of the setting value the < > button (moves to the right) or < > button (moves to the left)
right or left
Reset settings to default value Press < > and < > button at the same time.
Note
• indicates items that can be configured when optional accessories are installed.
c: Network expansion card d: 250 sheet feeder or 500 sheet feeder
• * indicates default value.
Following the message on the control panel, open the cover or unit, and remove the jammed
paper. If the paper is torn, check for any remaining torn pieces of paper.
Bypass Tray
Cover C
Cover E
Cover F
Refer to “Near the Fuser Unit”
(P. 47) on how to remove the
paper.
Cover E
Tray 1, Tray 2
Note
• Paper can also jam near the center output tray. In this
case, refer to “Near the Center Output Tray” (P. 46).
Important
• The fuser unit, and the surrounding area are hot. You
may get burnt if you touch it directly.
• Never touch the outer levers located on both sides of
the fuser unit (gray colored part), which are used to
remove or install the fuser unit.
3. Push down the levers on the both sides. Close the cover A (or the unit D when the
duplex unit is installed).
46 5 Troubleshooting
Near the Fuser Unit
Important
• The fuser unit, and the surrounding area are hot. You
may get burnt if you touch it directly.
Important
• Never touch the outer levers located on both sides of
the fuser unit (gray colored part), which are used to
remove or install the fuser unit.
4. Return the levers to their original positions, and then close all covers (including the
unit D when the duplex unit is installed).
Note
• It is recommended to clean inside the printer on a regular schedule such as after replacing the black
toner cartridge.
48 5 Troubleshooting
5.3 Problems With the Printer
Before treating the problem as a machine breakdown, refer to the following table and check
the printer condition again.
WARNING
• Never open or remove machine covers that are secured with screws unless specifically
instructed in the user guide. A high voltage component can cause electric shock.
• Do not try to alter the machine configuration, or modify any parts. An unauthorized
modification can cause smoke or fire.
Note
• Probable causes of trouble are that the printer, computer, server or other hardware is not correctly set for
the network environment you are using, or a printer restriction has been exceeded.
Refer to the manual (HTML) on the CentreWare CD-ROM for information about warning limits.
Symptom Reason/Action
No power. Is the power to the printer switched off? Press the power switch to the <|> position to
switch on the power.
Refer to
• “1.2 Switching On and Off the Power” (P. 16)
Is the power cord disconnected or not securely connected? Switch off the power to the
printer and connect the power cord to the power outlet again. Then, switch on the
power to the printer.
Refer to
• Setup and Quick Reference Guide Connecting the Power Cord to Switch on the
Printer
Is the power cord connected to a power outlet with the correct voltage? Connect the
printer exclusively to a power outlet with a suitable voltage and current rating.
Cannot print. Is the light of the <Ready> indicator off? If so, this printer is in the menu setting mode.
Press the <Menu> button to exit the menu setting mode.
Refer to
• “1.1 Main Components and Their Functions” (P. 11)
Is there a message displayed on the control panel? Follow the message to rectify the
problem.
Refer to
• “5.5 Message List” (P. 55)
Print job sent but the light of Is the interface cable disconnected? Switch off the power and check the connection of
the <Ready> indicator is not the interface cable.
blinking or on.
Is the protocol configured? Check the port status of the interface. Make sure the
protocol settings are correctly set up on the CentreWare Internet Services.
Refer to
• “Network Settings” (P. 39)
• Online Help for CentreWare Internet Services
Is the computer environment correctly set up? Check the computer environment, such
as the print driver.
Light of <Error> indicator is on. Is there an error message displayed on the control panel? Check the displayed
message and rectify the error.
Refer to
• “5.5 Message List” (P. 55)
Light of <Error> indicator is An error that you cannot rectify by yourself has occurred. Record the displayed error
blinking. message or error code, switch off the power, pull out the power plug from the outlet, and
then contact our Customer Support Center or your dealers.
Light of the <Ready> indicator There are jobs remaining in the printer. Cancel printing or force the remaining data to be
is on and blinking but there is printed.
no print output. To forcibly print the job, press the <Eject/Set> button. To cancel the job, press the
<Cancel Job> button.
Top section of printed Are the paper guides in the correct positions?
document is missing. Set the paper guides to the correct positions.
The text is printed in different
location from what you Refer to
intended. • “3.2 Loading Paper” (P. 31)
Check that the paper size on the print driver or the control panel is correctly set.
Refer to
• Online Help for the print driver
• “Tray Settings” (P. 37)
Check whether the setting for margin is correct on the print driver.
Refer to
• Online Help for the print driver
Strange noise. Is the printer placed on a flat location? Place the printer on a stable surface.
Is the paper tray set correctly? Push the paper tray completely into the printer.
Are there foreign objects inside the printer? Switch off the power and remove any
foreign objects inside the printer. If the object cannot be removed unless the printer is
disassembled, contact our Customer Support Center or your dealers.
Condensation has occurred Using the control panel, set the time the printer is in the power saver mode 1 to 60
inside the printer. minutes, and then leave the printer switched on. The inside of the printer warms up and
the condensation evaporates. When the condensation has evaporated you can use the
printer normally.
Refer to
• “System Settings” (P. 40)
50 5 Troubleshooting
Symptom Reason/Action
Paper cannot be fed. Is the paper correctly loaded? Load the paper correctly. For labels, transparencies, or
Paper jam. envelopes, fan them well first to allow air to enter between each sheet before loading.
Multiple sheets of paper are
fed. Refer to
Paper is fed at an angle. • “3.2 Loading Paper” (P. 31)
Paper is wrinkled.
Is the paper damp? Replace with paper from a new ream.
Refer to
• “3.2 Loading Paper” (P. 31)
Is the correct type of paper used? Load the correct type of paper.
Refer to
• “Usable Paper” (P. 27)
Is the paper tray set correctly? Push the paper tray completely into the printer.
Is the printer placed on a flat location? Place the printer on a stable flat surface.
Are the paper guides set in the correct positions? Set the paper guides to the correct
positions.
Refer to
• “3.2 Loading Paper” (P. 31)
Papers are fed more than 1 sheet at a time. Multiple feeding of paper may occur before
the sheets of paper loaded in the tray are used up. Fan the paper to be loaded and load
again. Replenish paper only when all the sheets of the loaded paper are used up.
Complex or large text is not The computer being used takes a long time to process the material, so a timeout occurs
printed normally. when the data is being transmitted. You can avoid this problem by doing the following.
• Increase the time out vale on the printer’s control panel.
Press the <Menu> button, after the menu is displayed, increase the timeout value by
accessing [Admin Menu] > [System Settings] > [Time-out]. For example, increase the
time from 30 seconds (default) to 60 seconds.
Do the following if he printer and computer are connected through a network.
• Increase the timeout value used in the printing protocol by accessing [Properties] >
[Protocol Settings] on the CentreWare Internet Services. For example, if you are
using Port9100, set the [Time-out] for [Port9100] to 60 seconds.
Refer to
• “4.2 Description of Menu Items” (P. 37)
• Online Help for the CentreWare Internet Services
Symptom Reason/Action
Printing is light (faded, The paper is damp. Replace with paper from a new ream.
blurred).
Refer to
• “3.2 Loading Paper” (P. 31)
The paper used is not suitable. Load the correct type of paper.
Refer to
• “Usable Paper” (P. 27)
The drum cartridge is defective or damaged. Replace with a new drum cartridge.
Refer to
• “Replacing the Drum Cartridge” (P. 64)
There is no more toner in the cartridge. Check the amount of the toner, and prepare a
new toner cartridge if need arises.
Refer to
• Online Help for CentreWare Internet Services
• Online Help for SimpleMonitor
The Draft Mode feature is on. Uncheck the [Draft Mode] checkbox on the [Detailed
Settings] tab of the print driver.
Refer to
• Online Help for the print driver
Color registration is out of The interior of the printer may be dirty. Clean the interior of the printer.
alignment.
Refer to
• “5.2 When Inside the Printer Gets Dirty” (P. 48)
Black spots or streaks are The drum cartridge is defective or damaged. Replace with a new drum cartridge.
printed.
Refer to
• “Replacing the Drum Cartridge” (P. 64)
Dirt appears at equal intervals. The feed route of the paper is stained. Print a few pages to remove the stains.
The drum cartridge is defective or damaged. Replace with a new drum cartridge.
Refer to
• “Replacing the Drum Cartridge” (P. 64)
52 5 Troubleshooting
Symptom Reason/Action
White dots appear in black The paper used is not suitable. Load the correct type of paper.
filled areas.
Refer to
• “Usable Paper” (P. 27)
Refer to
• “3.2 Loading Paper” (P. 31)
The drum cartridge is defective or damaged. Replace with a new drum cartridge.
Refer to
• “Replacing the Drum Cartridge” (P. 64)
Printed image smudges when The paper is damp. Replace with paper from a new ream.
rubbed with your finger.
The toner is not fixed on the Refer to
paper. • “3.2 Loading Paper” (P. 31)
Paper is smeared with toner.
The paper used is not suitable. Load the correct type of paper.
Refer to
• “Usable Paper” (P. 27)
The whole piece of paper is The drum cartridge is defective or damaged. Replace with a new drum cartridge.
printed black.
Refer to
• “Replacing the Drum Cartridge” (P. 64)
This may be due to breakdown of high voltage power. Contact our Customer Support
Center or your dealers.
Nothing is printed. Multiple sheets of paper are fed simultaneously. Fan the paper well and reload the
paper.
Refer to
• “3.2 Loading Paper” (P. 31)
The drum cartridge is defective or damaged. Replace with a new drum cartridge.
Refer to
• “Replacing the Drum Cartridge” (P. 64)
The sealing tape is still on the toner cartridge or the toner cartridge is not correctly
inserted into the printer. Insert the toner cartridge correctly.
Refer to
• “Replacing the Toner Cartridges” (P. 61)
Spots of missing text This may be due to breakdown of high voltage power. Contact our Customer Support
Center or your dealers.
Refer to
• “3.2 Loading Paper” (P. 31)
The paper used is not suitable. Load the correct type of paper.
Refer to
• “Usable Paper” (P. 27)
Text is blurred. The paper used is not suitable. Load the correct type of paper.
Refer to
• “Usable Paper” (P. 27)
Refer to
• “3.2 Loading Paper” (P. 31)
Condensation may have occurred inside the printer. Using the control panel, set the
time the printer is in the power saver mode 1 to 60 minutes, and then leave the printer
switched on. The inside of the printer warms up and the condensation evaporates.
When the condensation has evaporated you can use the printer normally.
Refer to
• “System Settings” (P. 40)
Missing characters throughout The drum cartridge is not set correctly. Load the drum cartridge correctly.
the length of the paper
Refer to
• “Replacing the Drum Cartridge” (P. 64)
The drum cartridge is defective or damaged. Replace with a new drum cartridge.
Refer to
• “Replacing the Drum Cartridge” (P. 64)
Text or images are printed at The paper guides are not set in the correct positions. Set the paper guides in the correct
an angle. positions.
Refer to
• “3.2 Loading Paper” (P. 31)
Transparencies and envelopes The type of transparency or envelope loaded cannot be used in this printer. Load the
are not printed clearly. correct type of paper.
Refer to
• “Usable Paper” (P. 27)
Check that the paper type on the print driver or the control panel is correctly set.
Refer to
• “Tray Settings” (P. 37)
• Online Help for the print driver
The Draft Mode feature is turned on and the resolution is set at a low level on the print
driver. Change the settings on the [Detailed Settings] of the print driver.
54 5 Troubleshooting
5.5 Message List
This section describes the messages displayed on the control panel.
Message Condition/Reason/Action
XXXX Cartridge The drum cartridge or toner cartridge is nearly empty. Prepare a new XXXX cartridge
Replace soon (drum cartridge or toner cartridge) so that you can replace it when the message to
replace it is displayed. You can still print about another 1,000 pages for toner
cartridge 4K, about 750 pages for toner cartridge 1.5K, or about 1,400 pages for the
drum cartridge even when this message is displayed.*
Load XXXX The specified toner cartridge or drum cartridge is either missing or not fully inserted
Cartridge into the printer. Reinsert the specified XXXX cartridge.
Non-genuineToner The custom mode is selected. The prescribed functions and performances may not
be kept because the print quality is not guaranteed in the custom mode. Also, it may
cause the printer to malfunction. Use the toner cartridges which are recommended
by Fuji Xerox.
Refer to
• Custom mode: “5.7 About Custom Mode” (P. 60)
Remove Drum When you install the printer for the first time, install the toner cartridge first and then
Cartridge install the drum cartridge. Remove the drum cartridge once and then install the toner
cartridge. After that install the drum cartridge.
Replace XXXX The specified toner cartridge or drum cartridge needs to be replaced. Replace the
Cartridge specified XXXX cartridge.
* The possible number of pages that can be printed differs according to factors such as the print contents, paper size,
paper type, environment used, and the frequency that the printer is switched on and off. For details, refer to “Appendix
A.3 Life of Consumables and Regular Replacement Parts” (P. 86).
Messages About the Printer and Other Items (In Alphabetical Order)
Message Condition/Reason/Action
004-310 The printer and the optional 250 sheet or 500 sheet feeder are not connected
Reboot printer correctly. Switch off the printer, reinstall the feeder correctly, then switch on the
printer again. If this does not solve the problem, contact our Customer Support
Center or your dealers.
004-311 The printer and the optional duplex unit are not connected correctly. Switch off the
Reboot printer printer, reinstall the duplex unit correctly, then switch on the printer again. If this does
not solve the problem, contact our Customer Support Center or your dealers.
010-397 The two gray, outside levers on both sides of the fuser unit are not locked securely.
Reboot printer Lock the levers securely. If this does not solve the problem, contact our Customer
Support Center or your dealers.
016-316 The additional memory (optional) is not installed correctly. Switch off the printer,
Reboot printer reinstall the memory and then switch the printer on.
xxx-xxx Error occurs. Switch the printer off, then switch it on again. If the same message
Reboot printer appears again, take note of the code “xxx-xxx” and contact our Customer Support
Center or your dealers.
016-318 The printer detected an unsupported additional memory in the memory slot. Install
Unsupported RAM the supported additional memory.
Refer to
• “Optional Accessories” (P. 84)
Bypass Inappropriate paper is loaded in the bypass tray. Load the correct size of paper.
Check paper
Refer to
• “1.1 Main Components and Their Functions” (P. 11)
Close FrontCover The front cover is open. Close the front cover.
Refer to
• “1.1 Main Components and Their Functions” (P. 11)
Refer to
• “1.1 Main Components and Their Functions” (P. 11)
Invalid job Printing cannot be done according to the current printer settings. Press the <Eject/
Press Set Set> button to cancel the print job. Then check the printer settings in the print driver
and print again.
Load correct The type of paper loaded in the bypass tray or the paper tray (option) is not
paper in tray appropriate. Load the appropriate paper.
Unsupported transparencies may have been loaded. Load the appropriate
transparencies.
Refer to
• “3.1 About Paper” (P. 27)
Load in Bypass There is no “xxxx” size paper that is “XXXX” type paper left in the bypass tray. Load
xxxx XXXX “xxxx” size paper that is “XXXX” type into the bypass tray.
When the paper size and type cannot be displayed at the same time, they are
displayed alternately in a 3 second interval.
Refer to
• “Loading Paper in the Bypass Tray” (P. 31)
Load in Tray N There is no “xxxx” size paper that is “XXXX” type paper left in tray N. Load “xxxx” size
xxxx XXXX paper that is “XXXX” type into tray N.
(N: 1 or 2)
Refer to
• “Loading Paper in the Paper Trays (Optional)” (P. 32)
56 5 Troubleshooting
Message Condition/Reason/Action
Open Cover X The printer detects a paper jam inside the printer. Open the indicated cover and
Clear jam remove the jammed paper.
Refer to
• “5.1 When Paper Jams” (P. 45)
Open D and C The printer detected a paper jam inside the printer. Open the unit D and cover C,
Clear jam then remove the jammed paper.
Refer to
• “5.1 When Paper Jams” (P. 45)
Open C of D and The printer detected a paper jam inside the printer. Open cover C and remove the
check for paper jammed paper. If there is no jammed paper, open the unit D and cover E, then
If none remove the jammed paper.
Clear Area E
Refer to
• “5.1 When Paper Jams” (P. 45)
Open Unit D The printer detected a paper jam inside the printer. Open the unit D and cover X,
Clear Area X then remove the jammed paper.
Refer to
• “5.1 When Paper Jams” (P. 45)
Open Unit D The printer detected a paper jam inside the printer. Open the unit D and remove the
Clear jam jammed paper.
Refer to
• “5.1 When Paper Jams” (P. 45)
Open Tray N & X The printer detects a paper jam inside the printer. Open the cover X, pull out the tray
Clear jam N, and remove the jammed paper.
Refer to
• “5.1 When Paper Jams” (P. 45)
Out of memory The printer memory is full and cannot continue processing the current print job.
Press Set Press the <Eject/Set> button to cancel the print job. Install additional memory and
print again.
Paper Tray Configuration of the trays is incorrect. Install the 250 sheet feeder above the 500
Config Error sheet feeder when you install the two levels of the optional trays.
Replace xxx-xxx The printer parts need to be replaced. Contact our Customer Support Center or your
dealer and explain to them the contents of the “xxx-xxx.”
SysError xxx-xxx System error occurs. Switch the printer off, then switch it on again. If the same
Reboot printer message appears again, take note of the code “xxx-xxx” and contact our Customer
Support Center or your dealers.
Tray N Inappropriate paper is loaded in tray N. Load paper whose size is correctly.
Check paper
(N: 1 or 2)
Symptom Reason/Action
Refer to
• “6.2 Printing Reports/Lists” (P. 67)
Refer to
• “6.3 Checking / Managing the Printer Status on a Web Browser”
(P. 68)
Refer to
• Online Help for web browser
The [Refresh] button is not Are you using the supported OS and a web browser?
working. Refer to “6.3 Checking / Managing the Printer Status on a Web
Browser” (P. 68) to check whether the OS and web browser you are
Selecting the left frame menu using are supported.
does not change the display.
The screen display is distorted. Change the window size of the web browser.
Cannot change settings if you If you cannot remember the password, initialize the NVM using the
forget the password. [Network Settings] menu on the control panel. However, initializing
the NVM will revert the value for each item of the [Network Settings]
menu to default. It is recommended to print the [Printer Settings]
and check the current settings.
Password not certified after If certification is refused five times, switching the printer on or the
entering the password in the last time to receive the certification, the user cannot be certified
username and password even if the correct user name and password are input.
window. Switch the printer off and on once, then do the certification
procedure again.
58 5 Troubleshooting
Symptom Reason/Action
The display language is Change the display language settings on the Web browser.
different.
Refer to
• Online Help for the Web browser
Connection to CentreWare This kind of symptom occurs when the Web browser display is
Internet Services has been refreshed frequently. Do not refresh the Web browser display
refused, or “Data not included frequently. Also, do not continuously display the [Status] screen or
in page” is displayed. the [Jobs] screen on several Web browsers normally.
Symptom Reason/Action
The printer status was not Check the following settings in [Properties] of CentreWare Internet
notified by e-mail. Services.
• Is the printer e-mail address specified?
• Is [Enable] specified for [StatusMessenger]?
• Are the SMTP server IP address and POP3 server IP address
specified correctly?
• Are the POP user name and password specified correctly?
• Are the items to be notified specified correctly?
• Are the destination e-mail addresses entered correctly?
Are the SMTP server and POP server working correctly? Check
with your network administrator.
Important
• When using the printer in the custom mode, the printer’s basic functions and performance may be
degraded below the range of guaranteed quality that is possible when using our recommended
products. Using the printer continuously in the custom mode may cause malfunctions. If this is the cause
of a malfunction, repairs are not done under warranty.
Note
• When returning the setting to the normal mode, select [Off] in Step 4 below.
1. Press the < > button and the <Eject/Set> button simultaneously.
2. Make sure that [Non-genuine] is displayed, then press the < > button or the <Eject/
Set> button.
3. Make sure that [Toner] is displayed, then press the < > or <Eject/Set> button.
4. Press < > or < > button to select [On], then press the <Eject/Set> button.
60 5 Troubleshooting
6 Daily Care
6.1 Replacing Consumables
A message to prompt you to replace the toner cartridge or drum cartridge is displayed on
the control panel, replace the indicated cartridge.
Note
• About the possible number of pages that can be printed with a toner cartridge or drum cartridge, refer to
“Appendix A.3 Life of Consumables and Regular Replacement Parts” (P. 86). The possible number of
pages that can be printed differs according to factors such as the print contents, paper size, paper type,
environment used, and the frequency that the printer is switched on and off.
• Before ordering a new toner cartridge or drum cartridge from your dealer, check the product code listed
in “Appendix A.2 Optional Accessories and Consumables” (P. 84)“.
When handling the toner cartridge, take note of the following points:
WARNING
• Never throw a toner cartridge into an open flame. It can cause an explosion and you can
get burnt.
• Do not reuse toner cartridges that have been removed from the printer. Doing so may
cause degradation of print quality or the toner may spill onto print jobs.
• Do not shake or pat the removed toner cartridge after you remove it. The remaining toner
may spill out.
• Although the toner is not harmful to the body, wash it off immediately if your hands or
clothes are stained with it.
Important
• When replacing the toner cartridge, switch the printer on.
• Remove any print jobs from the center output tray and close the bypass tray cover before following the
next steps.
2. Press the < > or < > button until [Replace Toner] is displayed, then press the < >
or <Eject/Set> button.
3. Press the < > or < > button until the toner color you want to replace is displayed,
then press the < > or <Eject/Set> button.
The toner cartridge carrier rotates and stops when the specified toner comes forward.
Important
• Do not touch any parts inside the printer.
Note
• To prevent the toner from dirtying the floor, lay a piece
of paper on the floor first before putting the toner
cartridge down.
62 6 Daily Care
7. Take the toner cartridge out of the box, and
gently shake it several times as shown in
the diagram to distribute the toner evenly.
Important
• When pulling out the seal, pull it out horizontally. The
tape might break if it is pulled out diagonally.
• After the seal has been pulled out, do not shake or
bump the toner cartridge.
Important
• Do not touch any parts inside the printer.
12. Another toner cartridge is ready to be replaced when the [Replace Toner] is displayed
on the control panel. To quit the replacement, press the <Menu> button.
13. After replacing the black toner cartridge, clean the inside of the printer to maintain
conditions for good printing quality as described in “5.2 When Inside the Printer Gets
Dirty” (P. 48).
When handling the drum cartridge, take note of the following points:
WARNING
• Never throw the drum cartridge into an open flame. Toner remaining in the cartridge can
cause an explosion and you may get burnt.
Important
• Remove any print jobs from the center output tray and close the bypass tray cover before following the
next steps.
Note
• If the optional duplex unit is installed, first open the
unit D.
Important
• Do not touch any parts inside the printer.
64 6 Daily Care
3. Take the new drum cartridge out of the box Handle
and remove the protective sheet.
Important
• Grab the drum cartridge by the handle. Do not touch
the drum surface (blue part) at the bottom of the drum
cartridge.
5. Pull down the lever on the right to lock the drum cartridge in place. Then, close the top
cover and the front cover.
Note
• If you opened the unit D in step 1, close it.
Important
• The printer executes adjustments inside the printer for about 1 or 2 minutes. Do not switch the printer off
until the adjustments are done.
5. Push the cleaning rod back to its original position until it stops and push the slide bar
back to its original position.
66 6 Daily Care
6.2 Printing Reports/Lists
This section explains the types of reports/lists and how to print them.
Types of Reports/Lists
Other than print data from the computer, this printer has the feature to print the following
reports/lists.
Reports Description
Printer Settings Prints status of the printer such as hardware configuration and
network information. Print this report to check whether optional
accessories have been correctly installed.
Panel Settings Print a detailed list of all the settings on the operator panel menus.
Job History Prints information on printing result, such as whether data from the
computer has been printed correctly. The status of maximum 22 jobs
can be printed on the [Job History Report].
Use the control panel to set whether to print the [Job History Report]
automatically for every 22 jobs completed. For details, refer to “Auto
Log Print” (P. 41).
Error History Prints information of up to the latest 42 errors that occurred in this
printer.
Demo Page You can print a sample document to check the printer’s performance.
Note
• The reports and lists are printed in English.
Printing Reports/Lists
Print the report/list by operating the control panel.
Important
• When optional 250 sheet feeder or 500 sheet feeder is installed, load A4 size paper into tray 1.
2. Press the < > or < > button until [Report/List] is displayed, then press the < > or
<Eject/Set> button.
3. Press the < > or < > button until the desired report/list is displayed, then press the
<Eject/Set> button.
The selected report/list will be printed.
Note
• When using this printer as a local printer, you cannot use CentreWare Internet Services. For details
about checking the status of the local printer, refer to “6.4 Checking Printer Status via SimpleMonitor”
(P. 73).
Browsers
68 6 Daily Care
Web Browser Settings for CentreWare Internet Services
You are recommended to bypass the proxy server and specify the printer’s address directly
when using the CentreWare Internet Services.
Note
• Specifying the printer’s address via the proxy server may slow down the response or disable the display
of the screen.
• For details on the settings, refer to the Online Help for your web browser.
You can change the display language with the display language setting in the web browser.
Note
• For details, refer to your browser’s online help.
To use CentreWare Internet Services, IP address of this printer must be set and
[InternetServices] activated (default: [Enable]). When [InternetServices] is disabled, set it to
[Enable] on the control panel.
Refer to
• “Protocol” (P. 39)
Procedure
To use CentreWare Internet Services, follow the procedures.
2. At the address column of the web browser, enter the IP address or URL of the printer
and then press the <Enter> key.
• Example of an IP address entry • Example of an URL entry
Note
• When specifying port number, add “:” and “80” (default port number) after the address. The port number
can be changed under [Properties] > [Protocol Settings] > [HTTP] of the CentreWare Internet Services.
When connecting to CentreWare Internet Services from the web browser after changing the port
number, add the port number after “:” in the address.
You can set this printer to be used as a network printer in the [Properties] tab.
The administrator mode is set in CentreWare Internet Services as a default. To specify the
settings, you need the administrator’s name and a password.
Important
• The administrator name is “admin” and the password is “x-admin” as default settings. When you use
CentreWare Internet Services, be sure to change the default password. You can change the
administrator’s name and the password at [Properties] > [Internet Services Settings].
For details regarding the items that can be set in each tab, click the [Help] button to display
the Online Help.
Note
• Clicking the [Help] button displays the online manual on our web site.
70 6 Daily Care
IP Filter Feature via CentreWare Internet Services
When printing with the LPD protocol or the Port9100 protocol, this feature allows you to
register the IP addresses of computers that can be used in this printer. This will limit IP
address used for receiving print data.
Note
• The setting for receiving print data is only valid for LPD and Port9100 protocols. Printing done with other
protocols are not valid.
2. Click [Protocol Settings] > [LPD] or [Port9100] from the left menu.
4. Enter values between 0 and 255 for the IP address you want to filter. Then, Select the
type of filter from [Accept], [Reject], and [Disabled]. The “*” is added to the current
setting. Refer to the example of the next paragraph.
5. When you finish making the settings, click [Apply New Settings and Reboot Device] at
the bottom of the right frame to restart the printer.
Note
• Click [Restore Settings] to restore the old settings from before changes were made.
• Input the administrator’s name and password when the message that prompts you to input them, then
click [OK].
1. To receive the print data only from a specified user (IP address: 192.168.100.10)
2. To reject the print data only from a specified user (IP address: 192.168.100.50)
72 6 Daily Care
6.4 Checking Printer Status via
SimpleMonitor
SimpleMonitor is a tool that allows you to check the print job you sent and printer status on
a computer, when you use this printer as a local printer. This tool can be installed on your
computer from the CentreWare CD-ROM.
Note
• For details about installing the SimpleMonitor, refer to the CD-ROM Documentation (HTML) on the
CentreWare CD-ROM.
• You can check the paper size that is loaded into the trays, the status of the output tray,
and the remaining amount of consumables such as toner cartridges and drum cartridge
on the following window.
Note
• For details about the functions of the SimpleMonitor, refer to the SimpleMonitor’s Online Help.
Network Environment
Activate CentreWare Internet Services and set Port Status, Machine E-Mail Address and
mail server.
Configure the following items according to your e-mail environment under [Properties].
Note
• After configuring the settings, always click [Apply New Settings and Reboot Device] to restart the printer.
• For details about each item, refer to the Online Help for CentreWare Internet Services.
74 6 Daily Care
Item to be
Item Description
configured
Protocol Settings Machine E-mail Select appropriate settings for sending and receiving
> E-mail Address, SMTP e-mail.
Server Address,
POP3 Server
Address, POP User
Name, POP User
Password, APOP
Settings
Permitted E-mail When setting the permission for e-mail for checking
Address information and changing the settings, input the e-mail
address that is permitted to receive the e-mail. If no
address is input here, the printer receives e-mails from
all users.
Note
• The way of sending an e-mail differs depending on the e-mail program you use. For details, refer to the
manual for the e-mail program.
#Password Password Use this command at the top of the e-mail when a
password for the read only or full access is set. You can
omit this command when the password is not set.
#Status - Set this when you want to check the printer status.
#SetMsgAddr Recipient e-mail Set the e-mail address to which notices about changes
address in the printer status are sent by e-mail. This command
can only be used when the full access password is
specified by using the #Password command.
Example of Commands
1. When the read only password is “ronly”, and to check the printer status.
#Password ronly
#Status
2. When the full access password is “admin”, and to set the recipient e-mail address to
“service@fujixerox.co.jp”.
#Password admin
#SetMsgAddr service@fujixerox.co.jp
3. When the full access password is “admin”, and to set the recipient e-mail address to
“service@fujixerox.co.jp”, then confirm the setting result on the network settings list.
#Password admin
#SetMsgAddr service@fujixerox.co.jp
#NetworkInfo
Note
• Describe the “#SetMsgAddr” command before the “#NetworkInfo” command. If they are written in
reverse, the information retrieved by the “#NetworkInfo” command and the result of executing the
“#SetMsgAddr” command may differ.
76 6 Daily Care
6.6 Checking Printed Pages
This section explains how to check the total number of printed pages.
Note
• When printing color data, that has been converted by using ICC profile on an application, with the [Color
(Auto)] setting, the data is printed by color even if it seems to be black and white data on the monitor. In
that case, metering is done by meter 3 (color printing).
• When doing 2 sided printing, a blank page may be inserted automatically depending on the settings on
the application. In this case, the blank page is counted as one page.
2. Press the < > or < > button until [Billing Meter] is displayed and then press the < >
or <Eject/Set> button.
3. Press the < > or < > button until the desired meter is displayed.
Refer to
• How to print reports and lists: “Printing Reports/Lists” (P. 67)
CAUTION
• Be sure to switch off and unplug the machine before accessing the interior of the
machine for cleaning, maintenance, or fault clearance. Access to a live machine’s
interior can cause electric shock.
Clean the exterior of the printer about once a month. Wipe the parts with a wet but
wellwrung soft cloth. Then wipe with another dry soft cloth. For stubborn stains, moisten a
soft cloth with a small amount of neutral detergent, and gently wipe the stain off.
Important
• Do not spray the detergent directly on the printer. The liquid detergent may enter the printer through a
gap and cause problems. Never use cleaning agents other than water or neutral detergent.
After clearing paper jams or replacing the drum cartridge or toner cartridges, inspect and
clean the inside of the printer before closing the printer covers.
CAUTION
• Never touch a labeled area found on or near the heat roller. You can get burnt. If a sheet
of paper is wrapped around the heat roller, do not try to remove it by yourself to avoid
injuries or burns. Doing so can cause injuries or burns. Switch off the machine
immediately, and contact our Customer Support Center or your dealers.
Refer to
• “5.2 When Inside the Printer Gets Dirty” (P. 48)
78 6 Daily Care
6.8 When Moving the Printer
Carry out the following procedure when moving the printer.
CAUTION
• The machine, without the optional accessories, paper trays, consumables and paper,
weighs 24.5 kg. When moving the equipment, make sure that there are two or more
persons carrying it.
• When lifting the machine, one facing the front of the machine (control panel) and the
other facing the back, should firmly grip the recessed areas on the bottom part of both
sides of the machine. Never try to lift the machine by gripping any other areas.
Lifting the machine by gripping any other areas can cause the machine to fall and result
in injuries.
• If the duplex unit (optional), 250 sheet or 500 sheet feeder (optional) has been installed,
uninstall it before moving the printer. If these are not fixed securely to the printer, they
may fall to the ground and cause injuries. For details on how to uninstall the optional
accessories, refer to the each manual that is bundled with each accessory.
Important
• The rear side of this printer is heavier than the front. Take note of this difference in weight when moving
the printer.
1. Remove any paper in the center output tray and return the extension output tray to its
original position if it’s extended.
2. Remove any paper in the bypass tray and close the bypass tray cover. Keep paper
wrapped and away from humidity and dirt.
3. Remove all toner cartridges by using the [Replace Toner] menu on the control panel.
Important
• Do not touch the inside of the printer.
• Be sure to remove all toner cartridges. If you move the printer with the toner cartridge installed, the toner
may spill out inside of the printer.
• Do not shake used toner cartridges. The toner may spill out.
Refer to
• “Replacing the Toner Cartridges” (P. 61)
4. Press the power switch of this printer to the <{> position to switch the power off.
5. Remove all cords, such as the power cord and interface cables.
Important
• Do not touch the inside of the printer.
• Be sure to remove the drum cartridge. If you move the printer with the drum cartridge installed, the toner
in the drum cartridge may spill out inside the printer.
• Store the drum cartridge you removed in the aluminum package provided at time of purchase or cover
the drum cartridge with a thick cloth to prevent strong light from hitting it.
8. Pull down the lever on the right. Close the top cover, and then close the front cover.
9. Lift the printer and move it gently. If the printer is to be moved over a long distance,
pack it inside a box.
80 6 Daily Care
A Appendix
A.1 Specifications
Product Specifications
Item Contents
Important
*
Semiconductor laser + Dry-type electrophotgraphic method
Important
*1
The print speed may decrease due to paper type such as
postcard, transparency or envelope; size, and printing conditions.
The print speed may decrease due to image quality adjustment.
*2
Continuous print speed of documents that are all in A4.
*3
Continuous print speed of documents in A4.
*4 When the duplex unit (optional) is installed.
Gradation/Color representation 256 gradations for each color (16.7 million color)
A.1 Specifications 81
Item Contents
Tray 1 or 2 (optional):
Plain paper (60 - 80 g/m2), bond paper (81 - 105 g/m2),
coated paper (60 - 105 g/m2)
Important
* Use recommended paper. Printing cannot be done normally
depending on paper types. Do not use paper made exclusively
for ink jet printers. Postcards made from recycled paper cannot
be used. Printing on paper which has been printed on previously
may cause degradation of quality.
* For details about recommended paper, contact our Customer
Support Center or your dealers.
CPU RM5231A-300MHz
Important
* Printing quality may not be guaranteed depending on the types
and contents of the print data even if the amount of memory
described above is installed.
Important
* Refer to the our web site for information about the latest
supported OS.
Important
*1 Can add the available protocols by installing the network
expansion card.
*2 USB 2.0 (Hi-Speed) compatible with Windows 2000/XP and
Windows 2003 Server with using the OS’s standard driver.
82 A Appendix
Item Contents
Supported protocol TCP/IP (LPD, Port9100, IPP*1, SNMP, HTML/HTTP, DHCP, FTP),
SMB*1, NetWare*1
Important
*1 Available when the optional network expansion card is installed.
Important
* Recommended AC outlet capacity. Maximum power current of
the machine is 7.0 A (110 - 127 V model) or 4.0 A (220 - 240 V
model).
Important
* Based on ISO9296
Unit B: Sound power level
Unit dB (A): Sound pressure emission level (bystander position)
Important
* In the power saver mode 1: 17 W (110 - 127 V model), 20 W
(220 - 240 V model)
(This printer does not use electric power when the power is turned
off even if the printer is connected to an AC outlet.)
Printable Area
Top edge 4 mm
Unprintable area
Printable area
Left 4 mm Right 4 mm
Bottom edge 4 mm
A.1 Specifications 83
A.2 Optional Accessories and Consumables
Optional Accessories
The main optional accessories are as follows. Contact our Customer Support Center or your
dealers to order these.
Product
Product name Reference
code
250 Sheet Feeder EL300459 Paper tray that can be loaded up to 250
sheets of FX P paper.
Load directly beneath the printer as tray 1.
500 Sheet Feeder EL300460 Paper tray that can be loaded up to 500
sheets of FX P paper.
Load directly beneath the printer as tray 1 or
below the 250 sheet feeder as tray 2.
Network Expansion Card EL300462 You can use NetWare, SMB, or IPP network
environments as well as the standard network
environment.
Consumables
This section explains how to handle the types of consumables. For details on the
replacement procedure of the consumables, refer to the procedure listed in the packaging
box of the consumables or “6.1 Replacing Consumables” (P. 61).
Important
• The high print quality and the high speed printing of this printer are designed to be most stabilized when
genuine toner cartridges are used. Using the consumables whose specifications differ from genuine
consumables may cause degradation of printer performance. Also, repairs that result from using
consumables that are not recommended may not be covered by warranty. When using recommended
consumables, you can receive full support in case the printer needs repairs. It is recommended to use
genuine toner cartridges to get the proper printer performance.
84 A Appendix
Types of Consumables
Note
• The Black (K) is the 4K type, Cyan (C)/Magenta (M)/Yellow (Y) are the 1.5K type that are bundled with
this printer at the time of purchase.
Handling Consumables
• Do not store the consumables with the packaging box standing on end.
• Before using the consumables/maintenance products, do not open the packaging and
avoid storing them in the following locations:
• Locations with high temperature and humidity
• Locations near open flame
• Locations with direct exposure to sunlight
• Dusty locations
• Read the handling instructions on the packaging box or container carefully before using
the consumables.
• It is recommended to keep some spares of the consumables.
• Check the product codes of the consumables first before contacting our Customer
Support Center or your dealers to order.
Maintenance kit C (220 V) EL300475 Kit C includes the Fuser unit and BTR Unit
Assy.
Maintenance kit C (110 V) EL300474
Drum cartridge (Including the waste toner cartridge) About 14,000 pages
Important
• The possible number of pages that can be printed with the toner cartridge is the number of pages printed
continuously at a print ratio of 5% using A4 size paper. The replacement cycle varies according to the
conditions of use.
• The possible number of pages that can be printed of the drum cartridge is based on the continuous
printing on A4 size paper with a print ratio of 5%, the color and monochrome ratio is 2:1, and printing two
pages at one time in average. The possible number of pages that can be printed differs according to
factors such as the print contents, paper size, paper type, environment used, and the frequency that the
printer is turned on and off.
Note
• The number of sheets listed under lifespan is the number of pages that is based on the continuous
printing on A4 size paper with a print ratio of 5%, the color and monochrome ratio is 2:1, and printing two
pages at one time in average.
• As the lifespan differs according to factors such as the print contents, paper size, paper type,
environment used, and the frequency of switching on/off the power to the printer, think of it as a
guideline.
• Service engineer will replace the regular replacement parts.
• The message to prompt you to replace these parts is displayed when the number of remaining pages
that can be printed reaches 1000 sheets.
Functional Parts
Our company will keep the functional parts (parts essential for the machine functions) of the
printer for replacement for 7 years after we have stopped manufacturing it.
86 A Appendix
A.4 How to Obtain Product Information
Note
• Please take note that the communication cost will be borne by the customers.
1. Click [About] on the [Detailed Settings] tab of the printer properties dialog box.
Note
• By using the CentreWare CD-ROM bundled with this printer you can also refer to our company’s web
site. Click [Fuji Xerox Web Site] on the screen that is displayed when the CD-ROM is inserted.
• The address (URL) of the download service page of our company is as follows:
http://www.fxprinters.com/
• For details on the latest print driver features, refer to the Online Help for the print driver.
Note
• Please take note that the communication cost will be borne by the customers.
10Base-T
The 10Base-T system uses a twisted-pair cable, base band transmission and operates at
10 Mbps. It is one of the IEEE802.3 standard for Local Area Networks (LAN).
Address
Information (unique identifier) that is assigned to recognize nodes (each computer or
terminal) on the network. Individually assigned location of data in a memory is also called
address.
Application software
Software that acts as a tool to carry out operations on the computer. There are many types
of application software available, such as word processors, spreadsheets, graphics
software, and databases.
Bi-directional communication
Communication between two machines, mutual sending and receiving of information with
each other. By bi-directional communication, you can send print data from the computer as
well as send information, such as print status from the printer to the computer.
Browser
Software to display and view at your computer, information on the Internet. Typical
browsers include Netscape Communicator and Internet Explorer.
CD-ROM
A compact disc (CD) with data such as software and graphics stored to be used by a
computer.
Click
To press the mouse button once and then release. In this manual, clicking the left mouse
button is known as “click” and clicking the right mouse button is known as “right-click”.
To press the mouse button twice quickly and then release is known as “double-click”.
Collate
When printing multiple copies, the outputting of each set in the sequence of pages 1, 2,
3,...1, 2, 3... is known as “collating”.
Default
Settings made during factory shipment and NV memory initialization.
DHCP
Abbreviation of Dynamic Host Configuration Protocol, a protocol that automatically
allocates IP address from DHCP server to DHCP client.
DNS
Abbreviation of Domain Name System, a data query service chiefly used on the Internet for
translating host names into Internet addresses.
88 A Appendix
dpi
Abbreviation of dot per inch, a unit expressing the number of dots that can be printed in a
width of 1 inch (about 25.4 mm). Used as a unit expressing resolution.
Font
Style of typeface and characters. Refers to one set of characters with similar designs.
G.S.M.
Weight of a 1 m2 sheet of paper.
Gradation
The smoothness between colors. It is expressed in gradation value by the number of steps
of gradation, and the greater the value, the smoother it is.
HTTP
A protocol used to communicate with WWW server over the Internet.
Install
To incorporate software or hardware into the computer and peripherals to make it useable.
It can be used to describe incorporating software such as print driver into the computer
system as well as incorporating the network extension card into the printer.
In this manual, install is mainly used to describe incorporating software into the computer.
Interface
The part that connects different systems (series). It is often used when describing the
connection between computer and printer as well as between human and machine.
In interface specifications, especially electrical specifications, it is also simply known as
interface.
Interface cable
Cable for mutually connecting multiple machines together.
The types of cables available are parallel cable or USB cable (for directly connecting printer
and personal computer), and Internet cable (for connecting printer to network).
IP address
An address for a computer or device on a TCP/IP network. The format of an IP address is
a 32-bit numeric address written as four numbers separated by periods.
IPP
A protocol for printing using HTTP.
Job
A series of processes carried out by the computer. For example, processing the printing of
one file is known as one print job. Canceling and outputting of printing are carried out in this
unit of job.
Local printer
In this manual, a printer that is directly connected to a computer via parallel or USB cables
is known as a “local printer”.
Login
A state where you can access resources (such as network hard disk or printers) on the
computer system. Ending a login session is known as “log out”.
A.5 Glossary 89
Multiple Up
A feature to print multiple pages on a piece of paper.
NetWare
A network OS developed by Novell.
Network printer
In this manual, a printer that is connected to the network via Ethernet cables is known as a
“network printer”.
Online Help
Manual displayed on the computer screen.
OS
Abbreviation of Operating System, a software that controls and manages the basic activities
of the hardware and software of the computer. It is a base to operate other software, such
as application software.
Parallel interface
One data transmission method between the computer and peripherals. Transmit multiple
bits of data simultaneously. A typical parallel interface is the Centronics, which is used to
connect between the computer and the peripherals, such as the printer.
PDF File
In this manual, PDF file refers to the online document created by Acrobat, a software
developed by Adobe Systems Incorporated in the United States. To display a PDF file, you
need to have Adobe Acrobat Reader installed on your computer.
Port
Connection that allows the computer and the peripherals to exchange information.
Port9100
A network communication method able to send data on Windows 95/Windows 98/Windows
Me/Windows 2000/Windows XP/Windows Server 2003. For Windows 95/Windows 98/
Windows Me, the TCP/IP Direct Print Utility (Utility software is supplied by Fuji Xerox) must
be installed.
For Windows 2000/Windows XP/Windows Server 2003, Port9100 can be used on the
standard TCP/IP port monitor.
Printable area
Area of a sheet of paper that can actually be printed on.
Print driver
Software that converts data created by application software to data that can be interpreted
by the printer.
Protocol
An agreed-upon format for transmitting data between multiple devices and the computer
system. It is an agreed procedure to transfer information between hardware or
communicate between two network computers.
Resolution
Describes the fineness of graphics. Normally, it is expressed in number of dots per inch
(unit: dpi) and the greater this value, the higher is the resolution.
90 A Appendix
Server
A computer that stores information on the network and provides a service to other
computers.
Conversely, a computer that requests services from the server is known as a “client”.
SMB
A network communication method able to send data on Windows network (Microsoft
network). It can be used on Windows 95/Windows 98/Windows Me/Windows NT 4.0/
Windows 2000/Windows XP/Windows Server 2003.
SNMP
A protocol that manages devices connected to the network. SNMP works through the
SNMP manager and SNMP agents.
SNMP manager is software that manages devices, and SNMP agents are the devices that
are managed.
Software
Program to operate the computer. Software includes the OS as well as application software.
TCP/IP
A network protocol developed by DARPANET (Defense Advanced Research Project
Agency NetWork). It is a standard Internet protocol that is used in various products from
personal to large computers.
USB
Abbreviation of Universal Serial Bus, a data transmission method between the computer
and peripherals. It supports the Hot Plug feature (allows connection to be made with power
switched on) that can connect the computer and peripherals easily.
WINS
Abbreviation of Windows Internet Name Services, a system that determines the IP address
associated with a network computer in TCP/IP environment.
WWW
Abbreviation of World Wide Web. The system that provides web sites on the Internet.
A.5 Glossary 91
Index
Symbols, Numerics Cover G (optional) . . . . . . . . . . . . . . . . . . . . . 12
Cover H (optional). . . . . . . . . . . . . . . . . . . . . . 12
< > < > < > < > buttons . . . . . . . . . . 14, 43 Custom Mode . . . . . . . . . . . . . . . . . . . . . . . . . 60
128MB Memory . . . . . . . . . . . . . . . . . . . . . . . 84 Custom size paper . . . . . . . . . . . . . . . . . . . . . 24
250 Sheet Feeder. . . . . . . . . . . . . . . . . . . . . . 84
256MB Memory . . . . . . . . . . . . . . . . . . . . . . . 84 D
500 Sheet Feeder. . . . . . . . . . . . . . . . . . . . . . 84
Demo Page. . . . . . . . . . . . . . . . . . . . . . . . . . . 67
512MB Memory . . . . . . . . . . . . . . . . . . . . . . . 84
Deve assy K, Y, M, C . . . . . . . . . . . . . . . . . . . 86
A Download the latest print driver . . . . . . . . . . . 87
Drum cartridge . . . . . . . . . . . . . . . . . . . . . 13, 86
Access window cover . . . . . . . . . . . . . . . . . . . 12 Duplex Unit . . . . . . . . . . . . . . . . . . . . . . . . . . . 84
Additional memory . . . . . . . . . . . . . . . . . . . . . 84 Duplex unit connector cover . . . . . . . . . . . . . . 12
Admin Menu . . . . . . . . . . . . . . . . . . . . . . . . . . 39
Alert Tone . . . . . . . . . . . . . . . . . . . . . . . . . . . . 41 E
B <Eject/Set> button . . . . . . . . . . . . . . . . . . 14, 43
Error History . . . . . . . . . . . . . . . . . . . . . . . . . . 67
Billing Meter . . . . . . . . . . . . . . . . . . . . . . . . . . 38 <Error> indicator . . . . . . . . . . . . . . . . . . . . . . . 14
BTR unit assy . . . . . . . . . . . . . . . . . . . . . . . . . 86 Extension output tray . . . . . . . . . . . . . . . . 11, 33
Bypass tray. . . . . . . . . . . . . . . . . . . . . . . . . . . 11
F
C
Front cover . . . . . . . . . . . . . . . . . . . . . . . . 11, 13
<Cancel Job> button . . . . . . . . . . . . . . . . 14, 18 Functional Parts . . . . . . . . . . . . . . . . . . . . . . . 86
Canceling Printing . . . . . . . . . . . . . . . . . . . . . 18 Fuser unit . . . . . . . . . . . . . . . . . . . . . . . . . 13, 86
Center output tray. . . . . . . . . . . . . . . . . . . . . . 11
CentreWare Internet Service G
Procedure . . . . . . . . . . . . . . . . . . . . . . . . . . 69
Gateway Address . . . . . . . . . . . . . . . . . . . . . . 39
Settings for CentreWare Internet Services
Glossary . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 88
. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 68
Troubles in use . . . . . . . . . . . . . . . . . . . . . . 58 I
Using Online Help . . . . . . . . . . . . . . . . . . . . 70
Checking / Managing the Printer Status on a Web IP Address . . . . . . . . . . . . . . . . . . . . . . . . . . . 39
Browser . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 68 IP Filter . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 71
Checking Printed Pages . . . . . . . . . . . . . . . . . 77 J
Total Printed Pages for Each Paper Size . . 77
Total Printed Pages on Meter . . . . . . . . . . . 77 Job History . . . . . . . . . . . . . . . . . . . . . . . . . . . 67
Checking Printer Status via E-mail . . . . . . . . . 74
L
Checking Printer Status via SimpleMonitor
. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 73 LCD display . . . . . . . . . . . . . . . . . . . . . . . 14, 15
Checking Status of Print Data . . . . . . . . . . . . 18 Life of Consumables . . . . . . . . . . . . . . . . . . . . 86
Cleaning inside the printer . . . . . . . . . . . . . . . 48 Life of Regular Replacement Parts. . . . . . . . . 86
Cleaning pad . . . . . . . . . . . . . . . . . . . . . . . . . 64 Loading Paper . . . . . . . . . . . . . . . . . . . . . . . . 31
Cleaning the Printer . . . . . . . . . . . . . . . . . . . . 78 Loading Envelopes . . . . . . . . . . . . . . . . . . . 21
Consumables . . . . . . . . . . . . . . . . . . . . . . . . . 84 Loading Paper in the Bypass Tray . . . . . . . 31
Handling Consumables. . . . . . . . . . . . . . . . 85 Loading Paper in the Paper Trays (Optional)
Life . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 86 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 32
Replacing Consumables . . . . . . . . . . . . . . . 61 Loading Transparencies . . . . . . . . . . . . . . . 22
Types of Consumables . . . . . . . . . . . . . . . . 85
Control panel . . . . . . . . . . . . . . . . . . . 11, 14, 34 M
Control Panel Setting Maintenance kit. . . . . . . . . . . . . . . . . . . . . . . . 85
Changing Menu Settings. . . . . . . . . . . . . . . 35 Menu Configuration . . . . . . . . . . . . . . . . . . . . 34
Description of Menu Items . . . . . . . . . . . . . 37 Menu Items . . . . . . . . . . . . . . . . . . . . . . . . . . . 37
Cover A. . . . . . . . . . . . . . . . . . . . . . . . . . . 12, 13 Admin Menu . . . . . . . . . . . . . . . . . . . . . . . . 39
Cover C (optional) . . . . . . . . . . . . . . . . . . . . . 12 Billing Meter . . . . . . . . . . . . . . . . . . . . . . . . 38
Cover E. . . . . . . . . . . . . . . . . . . . . . . . . . . 12, 13 Replace Toner. . . . . . . . . . . . . . . . . . . . . . . 38
Cover F. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 13 Report/List. . . . . . . . . . . . . . . . . . . . . . . . . . 38
92 Index
Tray Settings. . . . . . . . . . . . . . . . . . . . . . . . 37 Troubles in use . . . . . . . . . . . . . . . . . . . . . . 59
Menu List . . . . . . . . . . . . . . . . . . . . . . . . . . . . 43 Subnet Mask. . . . . . . . . . . . . . . . . . . . . . . . . . 39
<Menu> button . . . . . . . . . . . . . . . . . . . . . 14, 43 Supported Paper. . . . . . . . . . . . . . . . . . . . . . . 28
Message List . . . . . . . . . . . . . . . . . . . . . . . . . 55 Switching Off the Power . . . . . . . . . . . . . . . . . 16
Moving the Printer . . . . . . . . . . . . . . . . . . . . . 79 Switching On the Power . . . . . . . . . . . . . . . . . 16
N T
Network connector . . . . . . . . . . . . . . . . . . . . . 12 Toner cartridge . . . . . . . . . . . . . . . . . . 13, 85, 86
Network Expansion Card . . . . . . . . . . . . . . . . 84 Top cover . . . . . . . . . . . . . . . . . . . . . . . . . 11, 13
Network Related Troubles . . . . . . . . . . . . . . . 58 Tray. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 11
Tray Settings. . . . . . . . . . . . . . . . . . . . . . . . . . 37
O Troubleshooting . . . . . . . . . . . . . . . . . . . . . . . 45
Online Help. . . . . . . . . . . . . . . . . . . . . . . . 20, 70
U
Optional Accessories . . . . . . . . . . . . . . . . . . . 84
Configuration. . . . . . . . . . . . . . . . . . . . . . . . 19 Unit D . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 11
[Options] tab . . . . . . . . . . . . . . . . . . . . . . . . . . 19 Upgrading
Latest Print Driver . . . . . . . . . . . . . . . . . . . . 87
P Upgrading the Firmware Version . . . . . . . . 87
Panel Settings . . . . . . . . . . . . . . . . . . . . . . . . 67 USB connector . . . . . . . . . . . . . . . . . . . . . . . . 12
Paper . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 27
V
Compatible for 2 Sided Printing . . . . . . . . . 28
Storing and Handling Paper . . . . . . . . . . . . 30 Ventilation hole . . . . . . . . . . . . . . . . . . . . . . . . 11
Unusable Paper . . . . . . . . . . . . . . . . . . . . . 29
Usable Paper . . . . . . . . . . . . . . . . . . . . . . . 27
Paper Jams . . . . . . . . . . . . . . . . . . . . . . . . . . 45
Parallel connector. . . . . . . . . . . . . . . . . . . . . . 12
Power cord connector. . . . . . . . . . . . . . . . . . . 12
Power Saver Modes . . . . . . . . . . . . . . . . . . . . 17
<Power Saver> indicator/button . . . . . . . . 14, 17
Power switch . . . . . . . . . . . . . . . . . . . . . . . . . 11
Printable Area. . . . . . . . . . . . . . . . . . . . . . . . . 83
Printer Settings . . . . . . . . . . . . . . . . . . . . . . . . 67
Printing . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 20
Printing From the Computer . . . . . . . . . . . . 20
Printing on Custom Size Paper. . . . . . . 24, 26
Printing on Envelopes/Transparencies . . . . 21
Printing Reports/Lists . . . . . . . . . . . . . . . . . . . 67
Problems With the Print Quality . . . . . . . . . . . 52
Problems With the Printer. . . . . . . . . . . . . . . . 49
Product Information . . . . . . . . . . . . . . . . . . . . 87
R
<Ready> indicator . . . . . . . . . . . . . . . . . . . . . 14
Regular Replacement Parts . . . . . . . . . . . . . . 85
Replace Toner . . . . . . . . . . . . . . . . . . . . . . . . 38
Replacing Consumables. . . . . . . . . . . . . . . . . 61
Replacing the Cleaning Pad . . . . . . . . . . . . 65
Replacing the Drum Cartridge . . . . . . . . . . 64
Replacing the Toner Cartridges . . . . . . . . . 61
Report/List . . . . . . . . . . . . . . . . . . . . . . . . 38, 67
S
Setting Custom Paper Sizes. . . . . . . . . . . . . . 24
Setting paper sizes . . . . . . . . . . . . . . . . . . . . . 33
Setting paper types. . . . . . . . . . . . . . . . . . . . . 33
SimpleMonitor. . . . . . . . . . . . . . . . . . . . . . . . . 73
Special Media . . . . . . . . . . . . . . . . . . . . . . . . . 29
Specifications . . . . . . . . . . . . . . . . . . . . . . . . . 81
StatusMessenger feature . . . . . . . . . . . . . . . . 74
Index 93
Customer Response Sheet
z About Yourself
1. How often do you use this guide?
[ ] Daily [ ] Weekly [ ] Monthly [ ] Infrequently
2. When do you usually refer to the guide?
[ ] Doing a usual operation [ ] Using unfamiliar features
[ ] Solving a problem
3. Which part of the guide do you read frequently?
Chapter/Section/Page:
4. Where do you keep this guide?
5. (Optional)
Your Name: Occupation:
Company or organization:
Address:
After completing this form, detach and send it to the address below.
(Please use your own envelope and postage stamp.)
Thank you for your cooperation.
Manual Group
Human Interface Design Development
Fuji Xerox Co., Ltd.
Ebina Prime Tower
2-9-50, Chuo, Ebina-shi, Kanagawa-ken
JAPAN 243-0432.
DocuPrint C525 A User Guide