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Abstract
The need for emergency preparedness training for healthcare administration
professionals has increased significantly with more frequent weather and
man-made disasters throughout the United States disrupting the continu-
ity of healthcare organizations’ operations. This paper explores the current
state of emergency management education since Houser and Houser’s 2006
groundbreaking study of bioterrorism and mass-casualty management edu-
cation in healthcare administration programs more than a decade ago. A
survey of undergraduate and graduate healthcare management programs was
conducted in the spring of 2014 to collect information on the extent of course-
work and/or instruction about emergency preparedness and the healthcare
executive’s role. Findings from the survey strongly echo those from Houser
and Houser’s study, suggesting relative stability in the scope and focus of
healthcare administration emergency management education. However, the
new national disaster mentality “reality” identified by these authors has not
driven healthcare management curricular augmentation or sharp increases
in academic engagement, and gaps in emergency management education for
healthcare administration faculty continue to exist.
Introduction
The need for emergency preparedness training for healthcare administration
professionals has increased significantly in the wake of a plethora of weather
and man-made disasters throughout the United States that disrupted the con-
tinuity of healthcare organizations’ operations. In 2011, Presidential Policy
Directive 8 (PPD-8): National Preparedness introduced an integrated, layered,
nationwide approach to emergency preparedness (Federal Emergency Manage-
ment Association [FEMA], 2011, p.3). Recognizing the importance of this issue,
the Center for Medicare and Medicaid Services (CMS) introduced enhanced
emergency preparedness requirements for Medicare and Medicaid Partici-
pating Providers and Suppliers in December 2013, requiring an all-hazards
approach to emergency planning for healthcare systems, as well as expanded
training and testing requirements for acute care, home- and community-based
services, and long-term care facilities (Federal Register, December 27, 2013,
pp.79082-79200). The response of healthcare professional associations to these
provisions reiterates the importance of the new requirements. In an updated
statement, the American College of Healthcare Executives (ACHE) recognized
that “healthcare executives should actively participate in disaster planning and
preparedness activities, striving to ensure that their emergency operations plan
fits within overall community plans and represents a responsible approach to
the risks an organization might face” (ACHE, 2013, p. 91).
In light of these developments, a survey was conducted in the spring of
2014 to collect information on the extent to which graduate and undergradu-
ate healthcare management programs offer coursework and/or instruction
about the healthcare executive’s role in emergency preparedness. This study
used the results from an earlier 2006 study by Houser and Houser to inform
the content of the survey, as well as research on public health emergency pre-
paredness competencies as defined by the Center for Disaster Medicine and
Public Health at the Uniformed Services University of the Health Sciences in
Bethesda, Maryland. This paper summarizes the findings from the survey,
as well as implications for emergency preparedness education in healthcare
management programs.
Literature review
Research about emergency preparedness educational programs and curricu-
lum in healthcare disciplines has remained limited in scope, and focused on
clinical or public health initiatives. Academic preparation of clinicians has
seemingly advanced commensurate with practice readiness and the impact
of events after Sept. 11, 2001, particularly in the area of nursing education
Emergency management education in healthcare education programs 87
Methods
The purpose of this study was to obtain information from directors of health-
care administration programs and long-term care administration programs
concerning healthcare emergency preparedness course content. Houser and
Houser’s (2006) assessment of academic health administration programs’ cov-
erage of bioterrorism and mass-casualty management framed our adoption
of a cross-sectional survey design chosen for its economic construction and
for rapid data collection. The survey instrument contained 29 questions (24
quantitative and 5 qualitative items) that collected information on program
directors’ assessment of the importance of emergency preparedness educa-
tion; coverage of public health emergency preparedness competencies (as
defined by research from the Center for Disaster Medicine and Public Health
at the Uniformed Services University of the Health Sciences in Bethesda, MD)
in healthcare administration course content; and faculty training in emer-
gency preparedness course content in healthcare management programs.
The inquiry also solicited characteristics of current emergency preparedness
Emergency management education in healthcare education programs 89
course content and training, and the rationale for not having course content
if applicable. Responses were solicited in multiple ways to maximize the
response rate by distributing the questionnaire both electronically and by
mail in two phases. First, an electronic cover letter and link to the survey was
sent to a convenience sample of 82 AUPHA undergraduate member program
directors and 126 graduate program directors, as well as the directors of 11
undergraduate and graduate programs (total n = 219). One month later, an
email follow-up request was sent to the target population. The second phase
included a hard-copy follow-up cover letter and survey sent via mail to pro-
grams in geographical areas with low responses to the electronic process. A
total of 61 program directors responded representing an overall response rate
of 34%. However, not all respondents answered all questions in the survey.
It is pertinent to note that these 61 respondents administered 74 programs.
These 74 programs are the units of analysis for this study. Survey respondents
included 31 undergraduate programs (42% of responding programs) and
36 graduate programs (48% of responding programs) as well as 7 programs
with undergraduate and graduate programs (9% of responding programs).
In addition, 13 of the 61 directors were responsible for both undergraduate
and graduate programs (23%).
Findings
Emergency preparedness importance and coverage
Program characteristics show nearly two-thirds of respondents located in urban
areas, with 62% of programs in public health settings and 77% of programs
with AUPHA certification or CAHME accreditation (Table 1). Program loca-
tion of respondents by FEMA region showed a relatively even distribution of
respondents, with a slightly higher number of respondents in the Northeast.
Given that the field of public health and disaster medicine has identified
emergency preparedness core competencies (Walsh et al., 2012), and that a
majority of respondent programs tend to be located in public health programs,
responses to the question of importance of emergency preparedness train-
ing as well as the extent of emergency preparedness course content should
demonstrate interest in this topical area (see Table 2). Of those responding,
39 (72%) felt that Emergency Preparedness (EP) was an important area of
managerial study. However, 15 PDs (28%) did not, including 11 of 36 gradu-
ate PDs (30%) and 4 of 31 undergraduate PDs (15%). However, the number
of program directors actually offering some type of emergency preparedness
instruction was evenly split, with 30 PDs reporting some sort of EP instruction
(including two who deemed such content unimportant), and 30 PDs reporting
90 The Journal of Health Administration Education Winter 2017
Table 1
Program Characteristics
Table 1, cont.
Accredidation/
Subgroup n % of sample
certification
AUPHA Undergraduate 12 48%
Graduate 6 24%
Undergraduate/
7 28%
Graduate*
CAHME Undergraduate - -
Graduate 16 76%
Undergraduate/
5 24%
Graduate*
AACSB Undergraduate - -
Graduate 1 13%
Undergraduate/
7 87%
Graduate*
CEPH Undergraduate - -
Graduate 4 67%
Undergraduate/
2 33%
Graduate*
NOTE: *indicates program directors who manage both undergraduate and
graduatre programs.
Table 2
Table 2, cont.
Response Subgroup n % of sample
Does your program offer course content/ community service
hours in healthcare emergency preparedness in your healthcare
management program?
Yes Undergraduate 8 30%
Graduate 10 37%
Undergraduate/
9 33%
Graduate**
No Undergraduate 10 39%
Graduate 14 54%
Undergraduate/
2 7%
Graduate**
What types of healthcare emergency preparedness course con-
tent do you offer?
Lectures Undergraduate 5 22%
Graduate 9 39%
Undergraduate/
9 39%
Graduate**
Specialized
Undergraduate 1 20%
courses
Graduate 1 20%
Undergraduate/
3 60%
Graduate**
Community Ser-
Undergraduate 2 50%
vices
Graduate 2 50%
Undergraduate/
- -
Graduate**
How many credit hours of educational instruction, fieldwork or
community service training in healthcare emergency prepared-
ness do you offer?*
Undergraduate 3
Graduate 3
Undergraduate/
3
Graduate**
NOTES: *most frequent response; **indicates program directors who
manage both undergraduate and graduate programs.
Emergency management education in healthcare education programs 93
Figure 1
Curricular content
In all, 32 respondents addressed areas of course content derived from the
public health emergency preparedness core competencies identified by the
Center for Disaster Medicine and Public Health (Table 3). The four top content
areas were paying greater attention to organizational and community response
plans (n=24, 81%); administrator disaster roles (n=21,72%); the need for effec-
tive partner communication (n=19, 66%); and continuity of operations plans
(COOP), (n=17, 60%). Ten other subjects received between 18 and 12 responses
(from 54% to 36%), affirming instruction in the following areas: disaster public
health issues; disaster situational awareness (e.g. local vulnerabilities); legal
and ethical issues; knowledge of surge capacity resources; clinical practice
knowledge for diverse populations; and knowledge of short- and long-term
recovery needs and principles. Incorporating administrative preparedness
competencies appears to be the focus of responding program directors in
this study, as opposed to more clinically-based public health competencies
in emergency preparedness.
Table 3
Emergency preparedness coverage patterns - course content
Table 3, cont.
Characteristics Subgroup n % of sample
Continuity of operations in disaster or public health emergency
Undergraudate 2 12%
Graduate 6 35%
Undergraduate/
9 53%
Graduate*
Knowledge of public health principles and practices for manage-
ment of all ages and populations affected by disaster or public
health emergency
Undergraduate 4 25%
Graduate 5 31%
Undergraduate/
7 44%
Graduate*
NOTE: *indicates program directors who manage both undergraduate and
graduatre programs.
Table 4
Emergency preparedness course content rationale
Response Subgroup n % of sample
Why do you offer healthcare emergency preparedness content/ training?
Undergraduate 6 22%
Faculty thought it Graduate 10 37%
was important Undergraduate/
11 40%
Graduate*
The top-ranked reasons (of 41 responses) for not offering disaster manage-
ment education were lack of resources (n = 20, 39%); content not applicable
(n = 14, 31%); lack of trained faculty (n = 10, 21%); and not enough time to
develop the curricula (n = 9, 34%). It appears that faculty interest, resource
availability, and training emerge as important components in the decision to
offer emergency preparedness training in healthcare administration programs.
Student demand did not emerge as an important EP course content driver. A
total of 42 PDs (of the 54 responding to this question) said they had no stu-
dents working in government organizations requesting such content (78%).
Ten PDs didn’t know (18%), and only two said that they had such students
(4%). When asked if they had students who were employees of healthcare
organizations who had requested this work, 40 PDs said no (74%), 8 weren’t
sure (15%), and only 6 said that they did (11%).
Accreditation and/or certification criteria did not drive EP training. In
all, 33 directors (of the 55 answering this question) said they had no such en-
dorsement obligation (60%). Surprisingly, 11 weren’t sure whether they did
or did not (20%). A total of 11 respondents cited the need for their graduates
to be in compliance with the Joint Commission emergency standards as the
impetus for providing training (21%), while 17 discounted this incentive (33%)
or felt that such standards did not apply (32%). Further, seven admitted to
not knowing if the Commission mandated EP quality standards (13%).
Five programs (9%) taught EP material because of state health facility
licensing requirements, although 25 respondents (47%) said that these were
not important and another 16 (30%) said such standards were not applicable.
Seven respondents (13%) didn’t know if state healthcare licensing requirements
imposed emergency standards. Only two program directors cited student
demand as an important driver of health disaster readiness education.
Discussion
Our study assessed the scope of healthcare management studies designed
to introduce aspiring healthcare managers to the nature and scope of their
emergency preparedness roles, and how these fit into the whole-community
approach to health infrastructure resilience. Our findings suggest wrinkles
in this fabric.
Our research did not expressly analyze (longitudinally) any unfolding
or growth in the nature or extent of disaster management education since
Houser and Houser’s (2006) study. Nevertheless, this research suggests that
Houser and Houser’s hope that “minimum curricular requirements, content
and mechanisms for inclusion” (p. 169) would be shortly developed failed to
materialize in any major way. Instead, our findings surprisingly (if tentatively)
98 The Journal of Health Administration Education Winter 2017
Study limitations
Findings from the study are limited due to small sample size, survey response
rate, lack of follow-up interviews, and limited information from the survey’s
qualitative responses. More information on program director characteristics and
experience with disasters, as well as the existence of emergency preparedness
certificate program outside the regular curriculum, could have been probed.
the majority of programs in this area saw the importance of the topic but did
not commit resources for course content or training. There will likely be no
substantive progress on integration of emergency preparedness competencies
into health administration programs unless accreditation and certification
competencies for health care administration and other related programs are
changed to lead the way in this effort. Growth in certificate and training pro-
grams outside healthcare management programs for mid-career practitioners
may also address this need. However, the ongoing incidence of man-made
and natural disasters affecting healthcare organizations throughout the US
may spur greater attention in this area of healthcare management education.
Availability of training resources for program directors and faculty may change
this situation, as well as a growing awareness among healthcare organiza-
tions of the importance of emergency drills and exercises demonstrating the
importance of the whole-community approach to preparedness.
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