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AMA COMPUTER COLLEGE – BIÑAN

CAMPUS
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COMPARISONS OF COMMUNICATION IN VIRTUAL VS. REALITY


AMONG TEENAGERS SPENDING TOO MUCH TIME ON THE
INTERNET OF SELECTED ICT STUDENTS OF AMA COMPUTER
COLLEGE BINAN
S.Y. 2018-2019

A Research Presented to the

Senior High School Department

AMA Computer College

City of Biñan, Laguna

In partial fulfilment of the requirements

for the academic strand of Technical Vocational and Livelihood

Major in programming

Asuncion, Ma. Reillica I.

Dialogo, Dianna

Dorado, Kristine Mae

Rubillo, John Kenneth

Soldao, Remi

Valencia, Micah

February 2019
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CHAPTER 1

INTRODUCTION

1.1 Background of the Study

Most of all people use Internet to connect to each other,

communities, and countries around the world. Internet was a static network

designed to shuttle a small freight of bytes or a short message between two

terminals, according to Zaryn Dentzel (2014). The origin of information

where content was published and maintained only by expert coders.

Teenagers use internet for entertainment purposes. Studies found

that youths of high school age used the Internet more than any other age

group (UCLA Center for Communication Policy, 2003). Teenagers are seen

to be the biggest contributors to the use of internet, it certainly has become

a topic of concern.

In several reasons we researcher conduct this research for an

interesting study particularly on teenagers. First, the Internet is

fundamentally changing human communication. Only a few scholars, such

as Nie and Erbring (2000), have gone beyond the usual new media vs.

traditional media displacement study to explore the relationship between

Internet use and interpersonal communication with family members.


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Second, according to study (Amanda Lenhart, 2015), 56% of teens—

those between the ages of 13 to 17— go online several times a day, 12%—

report once-a-day use, 6%— going online weekly, 2%—go online less often.

These statistics show regardless of level that almost adolescents now have

Internet access.

Third, Internet suggests the possible impact of too much Internet use

on teenager’s communication. Internet have many potential benefits.

Several studies have indicated a positive association between the use of

these technologies, well-being and relationships (e.g. Grieve et al., 2013;

Kraut et al., 2002; Wang & Wang, 2011). However, other studies have

indicated negative effects, particularly on the strength and nature of

relationships (e.g. Kraut et al., 1998; Kross et al., 2013; Shklovski et al.,

2004).

There are reasons about these contradictory findings, but one

possibility is that the effect of Internet is not even (c.f. Best et al., 2014).

Therefore, this study chose to investigate teenagers, or more specifically

high school students. The aim of this research was to explore whether the

effects vary depending on the type of communications: Virtual, and Reality

among teenagers spend too much on computer.


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1.2 Statement of the Problem

This study aims to find out the Comparison of Communication in

Virtual Vs. Reality among teenagers spend too much on Internet. This

invites some questions:

1.) How does too much use of internet affect communication in terms

of:

1.1 ) Virtual?

1.2) Reality?

2.) Is there any significant relationship between Communication in

Virtual and teenagers time spent on Internet?

2.1) Is there any significant relationship between Communication in

Reality and teenagers time spent on Internet?

Hypothesis:

Ha: There is significant level of relationship between communication in

Virtual and time spend on Internet.

Ho: There is no significant level of relationship between communication in

Virtual and time spend on Internet.

Ha: There is significant level of relationship between communication in

Reality and time spend on Internet.


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Ho: There is no significant level of relationship between communication in

Reality and time spend on Internet.

1.3 Scope and Delimitations

This study was conducted to determine by examining the two areas

of Communication: Virtual and Reality that focus among Teenagers’

spending too much time on Internet.

The coverage of this study is about Comparison of Virtual

Communication and Reality Communication which may get a more

accurate picture of respondent’s time displacement and it covers daily off-

line behaviours, such as social interaction. This study is limited to teenagers

and the respondents will be a student come from AMA Computer College

Biñan Campus wherein computer technology is widely influential and is

frequently used as a personal requirement in their curriculum.

The researcher limited this research to Programming Strand, from

Grades 11-12. This research will be use non-probability, specifically the

purposive sampling technique in which an equal representation for gender

and grade level among the respondents was applied. The sample size will

require ten (10) students for each section.


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1.4 Significance of the Study

Parents Results of this study will help improve parents educated about their

child/children time expenditure on internet which will help them know

on how they will enlighten their kids to guide and teach them on how

it will affect their relationship and on what activities to replace having

much time on internet to build their interpersonal communication.

Teenagers This study provides an effective and efficient way of informing

teenagers about the Comparison of Virtual VS Reality

Communication among Teenagers spend too much on Internet. The

study will determine the teens time spent on internet as well on how

it affects their Communication in Virtual and Reality which will boost

the literacy rate of the country. The study will mainly focus on the

impact on teenagers who are spending too much on Internet.

Future researchers Another researcher will also benefit with this study, this

study is delimited about Comparison of Communication in Virtual and

Reality, as well as the importance of Communication among

teenagers. This study will give comprehensive information about

possible displacement and patterns of daily activities of teenagers

that may affect their time spending both personal interaction and on

Internet.
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1.5 Definition of Terms


Internet equals freedom for some teens and gives a sense of independence

(Wolcott, 1999), and Internet provides an opportunity for Teenagers

to establish a sense of belonging. The Internet, also called the “virtual

world” or “cyberspace” according to Matussitz (2007). Gross et al

(2002) noted that in California ages 13 - 17 use their computer and

mobile phones to exchange instant messages. According to (Bargh

and McKenna, 2004) no one today disputes the fact that the Internet

is likely to have significant impacts on social life, but there remains

substantial disagreement as to the nature and values of this impact.

Communication can be defined as the process of transmitting information

and common understanding from one person to another (Keyton,

2011). It is the creation or exchange of thoughts, ideas, emotions,

and understanding between sender and receiver. Akua Ahyia Adu-

Oppong (2014) said that real communication has taken place with

instant messages. However, If the idea received is not the one

intended, face-to-face communication has not taken place

Communication in Virtual takes time away from face-to-face or the real

communication, and it weakens relationships at the expense of

strong ones (Kraut et al., 1998). According to Olick J.K., Vinitzky-

Seroussi, Levy D. (2011) humans possessed the technology to use


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technology to communicate in space. Communication in Reality has

been less preferable to mediated communication or Virtual

Communication in some situations, particularly where time and

geographical distance are an issue (Nardi B. A. and Whittaker S.,

2002).

Communication in Reality According to Jones, Jr. (2013), communication

in the Real World can be used in “hybrid” courses that cover some

combination of communication foundations such as interpersonal

communication, group communication, and public communication.

According to David C.J and, David M. et al (1994) Face-to-face

interaction is defined as the mutual influence of individuals’ direct

physical presence with his/her body language.

1.6 Theoretical Framework

Time-displacement (Young S. S., 2006)

On Dana Sienkowski (2012) vlog post stated the displacement

theory was developed by leading mass media scholar, Maxwell McCombs.

The theory is based on the fact that time is a limited resource and the

amount of time that we have make communication activities describes how

individuals only have so much time in our lives that we can communicate.
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The key concept is that people cannot begin a new activity without

decreasing time devoted to prior activities. The time-displacement

hypothesis suggests people reduce their time spending things they do, if

they begin a new activity. When the hypothesis is applied to Internet use,

people starting to use the Internet will have to decrease time devoted to

other activities. Dozens of studies that examined how each new media

technology affected people’s use of traditional media (e.g., Coffin, 1948;

Belson, 1961; Nie & Erbring, 2000).

There are many studies on the Internet’s time-displacement theory.

Some studies (e.g., Kohut, 1996; Active Media Research, 1998; Kaye,

1998) found that if people spent more time online, the less they watched

television. The findings of the studies on the Internet’s displacement of

interpersonal communication on teenagers was less consistent. Some

studies like Nie and Erbring (2000) and National Public Radio et al. (2000)

found that the more hours’ people logged on the Internet, the less they

talked with their family members and friends, but other studies found that

Internet use had little effect on the amount of time that users spent with

family and friends (UCLA Center for Communication Policy, 2000),

beneficial effect on interaction with family members (Lee & Kuo, 2002;

UCLA Center for Communication Policy, 2003), and positive impact on


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overall social interaction (McKenna & Bargh, 2000; Katz, Rice &

Aspden,2001; McKenna, Green & Gleason, 2002).

Internet use has a negative or positive impact in communication

either in Virtual or Reality. As the Internet becomes a part of Teenager’s

lives. There are one (1) major question to consider, what activities will be

replaced by the increasing time spent on the Internet, comparing

communication in Virtual Vs. Reality.

Conceptual Framework

This study shows the research framework about Comparison of

Communication in Virtual Vs. Reality, on how too much use of internet affect

teenager’s communication.

Communication in
Virtual

Time spent on TEENAGERS


Internet

Communication in
Reality
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CHAPTER II

REVIEW OF RELATED LITERATURE AND STUDIES

The review of related literature of this study focuses on the

comparison of communication in Virtual VS Reality. Some issues and will

also be covered within the course of this study: Internet Technology as a

Modern Means of Communication and Teenagers time use. All the

information was gathered through readings, unpublished thesis, journals,

encyclopaedias and searching different literature.

Local literature

Communication in Virtual

The presence of the Internet has made it easier for people to connect

to each other, but older channels such as telephones, radio, and cellular

phone communication is still very much alive in the Philippines.

There has been some research describing how the Internet is used

in the Philippines. A study by Pertierra (2006) revealed that 50 percent of

Filipino respondents aged 14 to 23 years old use the Internet and mobile

phones to expand their circle of relationships by participating in online chat

groups, forums and social networking sites. Most of teenagers make use of

the Internet as an avenue to meet virtual friends. Another study by the


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Social Weather Station (SWS) in 2011 (Labucay, 2011) surveyed 1,200

Filipinos and clustered Internet use into five categories: First, social

networking (online social networking such as Facebook, Twitter), Second,

information seeking or learning (news, health information), Third, reactivity

and production (blogging, share own photos, videos and stories), Fourth,

entertainment and leisure (online games), and lastly, commercial activity

(online purchasing). Like the rest of the world, the Philippines has embraced

the Internet. According to Broadband Commission (2012) Two out of three

Filipinos use Internet social networks - the highest penetration in the world

and a feat considering that only 29 percent of Filipinos have Internet access

in their homes.

Another study on Internet monitoring in the Philippines (Alampay and

Hechanova, 2010) revealed that 65 percent of companies provide Internet

access to employees. Of these, more than half of the organizations (58

percent) restrict use either in terms of online content and applications.

Specifically, sites that are blocked are: pornography (69 percent) and

gaming (53 percent). In addition to restriction, 57 percent of companies

report monitoring employees Internet use. A quarter of the organizations

perform constant monitoring, whereas 20 percent conduct monitoring

routinely. Almost half (45 percent) of the organizations used disciplinary


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procedures for employees because of improper use of the Internet. Most of

teenagers communicate with each other on Internet just to seek information.

Internet users can create information by themselves or actively search and

reach the information on the web. Further, people evaluate the given

information and set forth their view so that other people can see them.

Interaction with other users is another feature of interactivity of the Internet.

Opinions and views flow freely on the web.

According to Canadian International Development Agency (Sep. 19

2018) The use of cell phone is the number one means of communication

in the Philippines. It is not uncommon to see someone texting while in

meetings. Today's teenagers frequently use the Internet to communicate.

Although it is a way to exchange information and to get to know people,

online communication presents certain dangers such as online threats,

providing personal information to strangers. According to Oprea C., Stan

Andreea (2012) aims to identify adolescent's perceptions of the virtual

communication.

Effective communication goes a long way. You can’t expect your

family and friends to learned things and be successful without

communicating well with someone who’s with prior knowledge. Time

differences and activities will make this challenging, but by using Internet
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you’ll have a much easier time get your messages across to your family and

friends.

Communication in Reality

Interpersonal communication can take place Communication in

Reality, between a medium or the way in front of the computer and so on.

According to Filipino-Wikipedia (2018) the interpersonal communication is

a kind of communication going and going at intervals of two or more

people. Interpersonal communication may be oral, verbal, written or

listened to.

In Eagle Broadcasting Corporation, according to Young voices

speak, youth (2017) In the age of technology, one is no longer required to

be in the same room or even in the same country with the person they are

talking to. Our methods of communication and interaction adapt as the

choices for communication become more diverse and convenient. Online

social media sites such as Facebook, Twitter, and Instagram have grown in

popularity in the past few years as they provide us an easy and convenient

way to communicate with each other wherever we are in the world.

Facebook is not only the most prevalent but also the most preferred form of

communication for many students and young adults today. According to

them, as of April 2016, Facebook was the most popular social networking
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site in the world, based on the number of active user accounts—more than

1.94 billion monthly active users as of March 2017. Facebook is a social

networking site which allow users to post comments, share photographs

and links to news or other interesting content on the Web, play games, chat

live, and even stream live video. Shared content can be made publicly

accessible, or it can be shared only among a selected group of friends or

family, or with a single person. Nowadays, when you look around you, you’ll

notice people with their heads bowed down, hands busy tapping on their

phones. Instead of talking to their friends who are right there with them, they

prefer to do online activities with their other friends. Ironically, social media

the supposed great enabler of interpersonal communication – is causing its

demise.

At the end of the day, nothing can replace face-to-face interactions

or interpersonal communication. Personal exchanges and in-depth

conversations just have that ineffable quality, they are more real, sincerer,

and more heartfelt. Only when we talk with each other directly do we feel

what the others feel. After all, much of our communication is done in the

subconscious level, with facial expressions, tone of voice and body

language playing important parts. As such, to avoid misunderstandings, it

is important to actually engage with the one you are communicating with.
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After all, emojis may be cute but, let’s admit it, they don’t properly convey

what the person wants to say.

Communication in Reality should not be replaced with virtual

communication. The feelings that were felt and shared by making memories

personally with the people who are dear to you as well as having once-in-

a-life-time experiences with them, even with modern technology, those

feelings can’t be e-mailed or posted on Facebook.

Foreign Literature

Communication in Virtual

According to Olick J.K., Vinitzky-Seroussi, Levy D. (2011) Even

through humans possessed the technology to use technology to

communicate in space and time for millennia, most of the world's population

lacked skills such as literacy to use them.

This began to change with the invention of the printing press by

Johannes Gutenberg that led to the spread of printed texts and rising

literacy in Europe from the 15th century (Nardi B. A. and Whittaker S.,

2002). Since then, face-to-face interaction has begun to steadily lose

ground to mediated communication. Communication in Reality has been

however described as less preferable to mediated communication in some

situations, particularly where time and geographical distance are an issue


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(Nardi B. A. and Whittaker S., 2002). Give some example, in maintaining a

long-distance friendship, face-to-face communication was only the fourth

most common way of maintaining ties, after telephone, email, and instant

messaging (Wright K.; Webb L. 2011). The information is from Gonçalves

and Ferreira et. al (2014) states that several studies suggest that data

processor -mediated communication or Virtual Communication can lead-in

to decreases in group effectiveness and reduce satisfaction degree in terms

of trust and comfort of its users. Supported by an experimentation from

Gonçalves and Ferreira et. al (2014), where the emotional or affective

aspects of communication were tested with the experimentation of two

architectures, Direct Communicating Architecture (DCA) and the Virtual

Communication Architecture (VCA) this paper validates the thesis that, from

the users’ view , there is no Opposition to the acceptance of virtual

environments and interface for communication, and that these

environments are able to cope with the reconfiguration dynamics

requirements of virtual squad or customer -waiter relations in a virtual

enterprising cognitive process .

The study was made by McGrath S. (2012) showing how are new

media engineering science impacting on mixer fundamental interaction

within habitations. This written report examines the relationship between


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new media technologies within the family and mixer interaction between

individuals. It explores how new media technologies such as, “telecasting

games, computer games, the internet and e-postal service” This work set

out to explore if new media technologies within the base are serving to bring

different generations of the family or a household together or if it is leading

to an increasing privatization within the household. Empirical data was

received from four cause studies which involved participant observation and

semi structured interviews. The qualitative data obtained show that new

media technologies are negatively impacting on mixer interaction between

individuals within the household. Firstly, it emerged that new media

technologies are immersed into the household and into the daily routines of

individuals. Secondly, it became known that there is a close correlation

between the locating of new media technologies within the home and social

interaction. In addition, the main findings to emerge from the research

process discovery that new media technologies within the home are leading

to increased social isolation and a privatisation of people’s lives within the

household.

According to DiMaggio, Hargittain, Neuman, and Robinson (2001),

the Internet is defined as the “electronic network of networks that links


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people and information through computers and other digital devices

allowing person-to-person communication and information retrieval.”

According to Collister L. (2013) Little work must be done to the identity

formation through other web design communities the other web design

communities and visual interfaces of cyberspace. The virtual world, where

interface environment, online identity makes the internet the ideal world

among for human being. Furthermore, it is worth mentioning that the

Internet, history’s largest human artefact, has contributed to both

developing and destabilizing representations of identity, increasing the

materials available, their accessibility, and opportunities for deception.

Communication in Reality

According to Jones, Jr. (2013), communication in the Real World can

be used in “hybrid” courses that cover some combination of communication

foundations, interpersonal communication, group communication, and

public communication. In addition to these typically covered content areas,

and includes a unit on Mass Media, New Media, and Communication that

explores fundamentals of mass communication and emerging technologies.

According to David C.J and, David M. et al (1994) Face-to-face

interaction is defined as the mutual influence of individuals’ direct physical

presence with his/her body language. Janet Sternberg (2012) Face-to-face


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interaction is one of the basic elements of the social system, forming a

significant part of individual socialization and experience gaining throughout

one's lifetime. Adam Kendon et.al. (1975). Similarly, it is also central to the

development of various groups and organizations composed of those

individuals. According to Agrawal AJ (2017) he said about teenagers, as a

group that’s become the dominant force in the workforce, researchers

applaud their smarts on tech, social media, and even the age-old practice

of branding. Yes, millennials might arguably be one of the overall most

intelligent generations to come around. However, that’s not to say they still

don’t have a lot to learn, especially when it comes to face-to-face

communication.

As the generation that grew up with communication becoming more

efficient via digital, their biggest strength could also be a critical weakness.

While the way they say things has become more direct, their messages

sometimes lack. Face-to-face communication also helps to build

collaborative environments that inspire and energise friends to participate

in class, brainstorming sessions and more. These environments foster

engagement and innovation, which is important for employee satisfaction

as well as community culture and growth.


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Fulk, J. And Ryu, D. (1990) perceiving electronic mail system: A

partial test of social information processing model of communication media

in organisations. Paper presented at the annual meeting of the International

Communication Association, Dublin.

Relationships that previously were established and sustained mainly

through face-to-face interaction have come to be complemented by a social

technology that is creating a new type of interpersonal relationship (Fulk

and Ryu (1990), face-to-face communication particularly among family

members, friends, classmates and teachers.

Related Studies

Communication in Virtual VS. Reality

The nature of communication has changed significantly over the last

few decades with the advent of the Internet and mobile communications.

When communicating in Reality is one of the basic elements of the social

system, forming a significant part of individual’s socialisation and

experience gaining throughout one’s life time.

Some argue that Virtual communication has an overall negative

effect on teenager’s relationships. Virtual communication takes time away

from face-to-face/Reality communication, weakening relationships, and

encouraging weak relationships at the expense of strong ones (Kraut et al.,


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1998). In contrast, others argue that online communication has a positive

effect on relationships. In particular, the stimulation or increase hypothesis

proposes that online communication builds up and augments existing social

ties, thus helping to strength relationships. For example, the authors of

(PEW Internet and American Life Project, 2000) said “This survey provides

clear evidence that e-mail and the Web have enhanced users’ relationships

with their family and friends—results that challenge the notion that the

Internet contributes to isolation”.

The fundamental truth is that, nothing can replace the value of

Communication in Reality. Nardi and Whittaker (2002) noted that many

theorists imply that face-to-face communication particularly in the context of

the media richness theory where face-to-face communication or in Reality

is described as the efficient and informative one. This, according to them is

explained due to the fact that face-to-face communication engages more

human senses that mediated communication. Acacio (2012) recognised the

followings as some of the ingredients that distinguish the face-to-

face/Reality communications among other forms of communication; first,

effectiveness of meaning-Things gets done when there is an issue that

requires a decision. Face-to-face interaction enables people to reach

conclusion more quickly. One simple five minutes’ face-to face interaction
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would eliminate fifteen (15) minutes back and forth e mail. When there are

many people in a meeting there with face-to-face communication, there will

be more energy and opportunities to participate and creatively contribute.

Second, non-verbal Communication- Reacting and adjusting to non-verbal

ones, someone who is frequently checking his wristwatch or yearning would

tell you very easily that it is time to wrap things up. Third, Personal Touch-

Face-to-face interaction enabled personal touch that enhances the feeling

of community; sense of belonging and deeper sense of appreciation is

expressed with ease through the personal touch.

The implications of accessing the Internet for the amount and quality

of human interaction as observed by Matussitz (2007) can be profound. In

fact, not only can the opportunities for human interactions on the Internet

develop a sense of immersion and social engagement far different from

whatever sensory or motor realism can provide (Scehiano, 1999), but, also,

our collective behaviour has changed because of instant or anonymous

interaction as it is in cyberspace. This, in effect, can diminish the quality of

human interaction in normal, physical settings.

The more teenagers rely on the Internet to interact with others, the

less they engage in normal conversation in Reality with people or the less

competent they become at communicating with others which has negative


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impacts on the quality of human interactions (McKenna, Green and Gleason

2002).

Internet Technology as a Modern Means of Communication

The Internet provides an opportunity for Teenagers to establish a

sense of belonging. According to interviews with teens by Wolcott (1999),

the Internet equals freedom for some teens and gives a sense of

independence. The Internet, also called the “virtual world” or “cyberspace”

according to Matussitz (2007)

According to Matussitz (2007) is both an environment and a complex

system that is created and architected for the act of signification to take

place, sees the Internet as a combination of textual interactions and virtual

worlds that enable global communication among humans. Most traditional

communication media including telephone, music, films and television are

reshaped by the Internet giving birth to a new service of media. The internet

is fast becoming a natural background part of everyday life of teenagers. In

2002, more than 600 million people worldwide had access to the internet

and over 3.7 Billion Internet User in the World in 2015 (Manasians, 2003;

Statista, 2015). Turrow &Kavenough (2003) noted that children now grow

up with the Internet, they and future generation will take it for granted just

as they do now to television and the telephone. Gross et al (2002) noted


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that in California 13-year-olds use their home computer and mobile phones

to chat and exchange instant messages with their school friends. According

to (Bargh and McKenna, 2004) no one today disputes the fact that the

Internet is likely to have significant impacts on social life, but there remains

substantial disagreement as to the nature and values of this impact. Several

scholars have contended that Internet communication is an impoverished

and sterile form of social exchange compared to traditional face-to- face

interactions. And will therefore produce negative outcomes such as

loneliness and depression for its users as well as weaken the family ties.

Gumpert and Drucker (1998) claimed that home environment after

the introduction of a new technology or a new media development was very

important because this space could be influenced by the changes in societal

and communication ways. They argued that the new domestic technologies

could affect social interaction in the home environment in two ways:

facilitate the interaction or substitute for the interaction between people.

DiMaggio et al. (2001) defined the “digital divide” as “inequalities in access

to the Internet, extent of use, knowledge of search strategies, quality of

technological connections and social support, ability to evaluate the quality

of information, and diversity of uses.”


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Communication can be defined as the process of transmitting

information and common understanding from one person to another

(Keyton, 2011). It is the creation or exchange of thoughts, ideas, emotions,

and understanding between sender and receiver. It is essential to building

and maintaining relationships with friends. Akua Ahyia Adu-Oppong (2014)

said Once a memorandum, letter, fax, or e-mail has been sent, many are

inclined to believe that communication has taken place. However,

communication does not occur until information and understanding have

passed between sender and the intended receiver.

To make oneself understood as intended is an important part of

communication. A receiver may hear a sender but still not understand what

the sender’s message means. Being constantly engaged in encoding and

decoding messages does not ensure that an administrator is an expert in

communication. Understanding is a personal matter between people, and

different people may interpret messages differently. If the idea received is

not the one intended, communication has not taken place; the sender has

merely spoken or written.

Teenager’s Time Use

According to U.S. Bureau of Labor Statistics, the detailed information

in the American Time Use Survey, the way adolescents spend their time
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can strongly influence their health later in life. For youth to maintain a

healthy future, they need plenty of sleep; good nutrition; regular exercise;

and time to form relationships with family, friends, and caring adults.

It’s important to remember that, just as teenagers need to have good

boundaries and rules for offline behaviour, and the guidance and morals to

make good decisions, they also need these things to protect them when

online. Two hours used to be the golden rule for the amount of screen time

young people should be allowed per day. A 2011–12 study by the

Australian Bureau of Statistics indicated that young people aged from 5 to

17 years spend, on average, just over 2 hours per day on screen-based

activity, compared to 1.5 hours per day on physical activity. More recent

statistics on Teenage internet use (2014–15) indicate that 15- to 17-year-

olds spend an average of 18 hours per week online (just over 2 hours per

day), are most likely to use the internet for social networking (91 per cent),

entertainment (73 per cent) and formal education activities (73 per cent).

It’s more important to set limits on recreational screen time, and to

focus on the quality of what teenagers are doing on their devices. All of us,

especially young people, need to learn how to exercise moderation in the

things we spend time on. Some teenagers will do spending a lot of time

connecting with their friends on social media. As the Internet has begun to
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take time from teenager’s daily schedule, it is interesting to see how much

time teenager spend on each media activity. The primary reason for going

online was to obtain information quickly, for work, and access to e-mail.

Sending and receiving e-mail is the most common Internet activity among

teenagers. Also, instant messages are one of the Internet activities that

many users do online (Nie, & Erbring, 2000; UCLA Center for

Communication Policy, 2001). Internet research by Pew Research Center

(2001) showed that about 20% teens used instant message as a way of

contacting friends.

Internet became a supplemental communication medium. But it’s

important to support them to balance that with face-to-face time with people,

and to make sure they leave enough time in their week for physical exercise,

learning, and other types of play.


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SYNTHESIS

The more teenagers rely on the Internet to interact with others, the

less they engage in normal conversation in Reality with people or the less

competent they become at communicating with others which has negative

impacts on the quality of human interactions (McKenna, Green and Gleason

2002).

Teenagers nowadays, are accessing and searching Internet almost

of their every day. With the rise and continues movements of technology,

Internet is one of the useful invention up to this day. It contains most of

information needed by its user. The primary reason for going online was to

obtain information quickly, for entertainments, and access to e-mail or

instant messages. Internet became a supplemental communication

medium. Teenagers need to have good boundaries and rules for offline

behaviour, and the guidance and morals to make good decisions and

communications. Teenagers must need to learn how to exercise

moderation in the things we spend time on. Understanding is a personal

matter between people, and different people that may interpret messages

differently. According to Keyton (2011), Communication is defined as the

process of transmitting information and common understanding from one

person to another for building and maintaining relationships.


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Chapter III

Research Methodology

This chapter will show the analysis on the research methodology of

the study, the participants, sampling technique, research instruments,

procedure of data gathering, and statistical treatment that will be use for

accurate data analysis and interpretation.

Research Design

The approaches used in this study are Descriptive and Quantitative

Research. These two approaches were chosen for finding it easy and

efficient for conducting this study. Descriptive Research is used in this study

to describe the Comparison of Virtual and Reality in-terms of

Communication, among Teenagers that spending too much of their time on

the Internet. Quantitative Research is then used to describe the statistical

and analytical calculation of the data collected from the survey of this study.

The Survey will be the main tool to obtain the vital information needed.

Respondents of the Study

The entire population of Teenagers in AMA Computer College

Biñan Campus would be far too many to include in the study, therefore

there was a need to draw an appropriate population to be sampled. The

researcher purposely targeted a group of selected senior high school


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students to be reliable for the research. In this Study, ICT students from

grade 11-12 Programming were randomly selected from each of the

classrooms.

Section Population Sample Percent

Tvl-1 42 20 9.43%

Tvl-2 38 18 8.53%

Tvl-3 42 20 9.43%

Tvl-4 55 26 12.35%

Tvl-5 42 20 9.43%

Tvl-1t 42 20 9.43%

Tvl-2t 32 15 7.19%

Tvl-3t 36 17 8.08%

Tvl-4t 37 18 8.31%

Tvl-5t 29 14 6.5%

Tvl-6t 50 24 11.23%

Total: 445 211 100


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Sampling Technique

For the respondent’s selection, this study will apply a non-probability,

specifically the purposive sampling technique that qualifies the

respondent’s age.

Respondents must possess these following criteria:

1. Respondents must be Teenagers who take Programming

Strand from Grades 11-12 in AMA Computer College Biñan

Campus.

2. Age must range from sixteen (16) to eighteen (18) years old.

Research Instruments

Researchers used Survey – Questionnaire to enable to achieved the

objectives throughout the study. Two scales will be used in this study: first,

T-test (William Sealy Gosset, 1905), Second, Likert Scale (Saul McLeod,

2008).

STUDENT’S TEST (T TEST)- A t-test is a type of inferential statistic which

is used to determine if there is a significant difference between the

means of two groups which may be related in certain features. It is

mostly used when the data sets, like the set of data recorded as

outcome from flipping a coin a 100 times, would follow a normal

distribution and may have unknown variances. T test is used as a


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hypothesis testing tool, which allows testing of an assumption

applicable to a population (William Sealy Gosset, 1905).

Likert Scale- According to Saul McLeod (2008), Likert in 1932) developed

the principle of measuring attitudes by asking people to respond to a

series of statements about a topic, in terms of the extent to which

they agree with them, and so tapping into the cognitive and affective

components of attitudes. A Likert-type scale assumes that the

strength/intensity of experience is linear. Used to allow the individual

to express how much they agree or disagree with a particular

statement. Respondents may be offered a choice of five to seven or

even nine pre-coded responses with the neutral point being neither

agree nor disagree.

Procedures of Data Gathering

These are the following step by step information and operations in

collecting the data that must acquire for the said research:

1. The researchers will gather data for each ten students for

each section from the Programming Strand, from Grades 11-12 from

AMA Computer College Binan Campus.

2. Tests administration will be done upon the availability of

schedule of both respondents and researchers.


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3. Researchers will prepare assent forms which will serve as the

researcher’s permission during the test.

4. All respondents will be given a set of standardized tests that

includes.

Statistical Treatment of Data

The following statistical treatments will be used for the interpretation

of data:

Arithmetic Mean: It is the average value of all the raw scores obtained by

summing and dividing by the total item of each scales.

Standard Deviation: Will be used to obtain the respondents’ level of time

spend on internet on how they communicate in Reality.

Pearson-r: Measures the strength of the association between the two

variables. It will be used to determine the relationship between Virtual and

Reality Communication of the respondents.

Linear Regression: It is used to predict the value of Virtual Communication

based on the value of Reality Communication.


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CHAPTER IV

PRESENTATIONS, ANALYSIS, AND INTERPRETATIONS OF DATA

This chapter dealt on the analysis, presentation and interpretation

of data.

Question No 1. What is the profile of respondents in terms of:

1.1 Gender

TABLE 1.a

Demographic Profile of selected SHS of AMA regarding their sex.

Sex Frequency Percentages (%)

Male 142 66.7%

Female 71 33.3

Table 1.a presents the gender distribution of the respondents. It

further presents that there were 142 (66.7%) male students of the sample

size and 71 (33.3%) female students of the total number of respondents.


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33% Male
Female
67%

Figure 1.a Gender Distribution of the Respondents

1.2 Age

TABLE 1.b

Demographic Profile of selected SHS of AMA regarding their Age.

Age Group (Years) Total Percentage

16 -18 188 88.7%

19 – 20 24 11.3%

As you can see Table 1.b presents the Age distribution of the

Respondents that completed the questionnaire were aged between 16 – 20.

A total of 88.7% was aged 16 – 18 and 11.3% above 18. Majority of the

respondents were male had frequency of 188 or 88.7% of the population

while the female had a frequency of 24 or 11.3%.


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9%
16-18
19-20

91%

Figure 1.b Age Distribution of the Respondents

Question No. 3 How many hours per day do you spend on the internet?

TABLE 2

HOURS PER DAY SPENT ON THE INTERNET

Time More than 4 hours Less than 1 hour 2-3 hours

teenagers 66% 7% 27%

Table 2 shows that 66% respondents use internet more than 4 hours

per day, 7% use internet less than 1 hour per day and 7% and use Internet

2-3 hours per day.


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27%

More than 4 hours


Less than 1 hour
7%
66% 2-3 hours

Figure 1.c Respondents time spend on the internet

Question No. 4 How often do you use Internet?

TABLE 3

Respondents Consistency use of Internet

More than-once a day Once a day never

Teenagers 76% 22% 2%

Table 3 shows that 76% of respondents use internet more than-once

a day, 22% use internet Once a day and 2% of respondents never use

internet.
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Sales

2% More than-once a
22% day
Once a day

76% Never

Figure 1.d Respondents Consistency use of Internet.

Question No. 5 How many online contacts do you have that you have not

met in the real world?

TABLE 4

RESPONDENTS ONLINE CONTACTS THAT THEY HAVE NOT MET IN

THE REAL WORLD

More than 1000 Less than 1000

Online contacts 94% 6%


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The table 4 shows that more than 1000 or 94% contacts of our

respondents on the internet that they have not met in real life and 6% says

that they have less 1000 contacts they have not met in real life.

6%

More than 1000


Less than 1000

94%

Figure 1.e RESPONDENTS ONLINE CONTACTS THAT THEY HAVE

NOT MET IN THE REAL WORLD

Question No. 6 Is there any significant relationship between

Communication in Virtual and teenagers time spent on Internet?

TABLE 5

Respondents Perceive Effects towards Too Much Internet in

Virtual Communication
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STATEMENT Mean Verbal


Interpretation

1. Delayed conversations. 2.73 Agree

2. Cause of misunderstanding. 2.74 Agree

3. Avoiding people for certain issues. 2.58 Agree

4. Absence of long term relationship. 2.64 Agree

5. Feeling of low self-esteem and depression. 2.70 Agree

6. Creating stress in communication 2.60 Agree

7. Leading to anger and stress 2.65 Agree

8. Negatively affect a significant 2.74 Agree


relationship

9. Negatively affect interaction 2.59 Agree

10. Getting poor mind set 2.60 Agree

General Weighed Average (Mean) 2.66 Agree

Table 5 shows that the respondents strongly agreed in “Negatively

affect a significant relationship” and “Cause of misunderstanding” having

the highest mean of 2.74, followed by “Delayed conversations”. However,

respondents agreed on “Avoiding people for certain issues” as their lowest

mean of 2.58. Over-all, the respondents had a positive attitude towards

Effects of Too Much Internet in Virtual with a general weighted average of


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2.66. The respondents have positive attitudes toward Too Much Internet

affects Communication in terms of Virtual.

TABLE 6

RELATIONSHIP BETWEEN COMMUNICATION IN VIRTUAL AND

TEENAGERS TIME SPENT ON INTERNET

Strongly Agree Disagree Strongly Total


Agree Disagree
Total 2614 2148 1054 308 6124

Percentage 42.7% 35.1% 17.2 5.0% 100%

Question No. 7 Is there any significant relationship between


Communication in Reality and teenagers time spent on Internet.

TABLE 7
Respondents Perceive Effects towards Too Much Internet in

Reality Communication
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STATEMENT Mean Verbal


Interpretation

1. Addiction 2.78 Agree

2. Avoiding doing work 2.52 Agree

3. Weakens your connection with family 2.41 Disagree


members and friends.

4. No sense of time. 2.03 Disagree

5. Replacing time spent on Face-to-face. 2 Disagree

6. Isolating interactions. 2.52 Agree

7. Can’t focus on study/ work 2.5 Disagree

8. Trust and truth is absent in 2.36 Disagree


communication

9. Forwarding messages without thinking 2.55 Agree


twice

10. Affects interpersonal communication 2.6 Disagree

General Weighed Average (Mean) 2.42 Disagree

Table 6 shows that the respondents strongly agreed in “Addiction”

having the highest mean of 2.78, followed by “Forwarding messages without

thinking twice”. However, respondents disagreed on “Replacing time spent

on Face-to-face” as their lowest mean of 2. Over-all, the respondents had

a negative attitude towards Effects of Too Much Internet in Reality with a


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general weighted average of 2.42. The respondents have negative attitudes

toward Too Much Internet in Communication in terms of Reality.

TABLE 8

RELATIONSHIP BETWEEN COMMUNICATION IN REALITY AND

TEENAGERS TIME SPENT ON INTERNET

Strongly Agree Disagree Strongly Total


Agree Disagree
Total 2371 1869 1188 282 5710

Percentage 41.5% 32.7% 20.8% 4.9% 100%


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CHAPTER V

FINDINGS, CONCLUSIONS AND RECOMMENDATIONS

This chapter represents the summary of findings of the study, the

conclusion and the recommendation drawn by the researcher.

This study aimed to determine the “Comparisons of Communication

in Virtual Vs. Reality Among Teenagers Spending Too Much Time On the

Internet of Selected ICT Students of AMA Computer College Binan”

Quantitative and Descriptive Research is used in this study to

describe the Comparison of Virtual and Real454545ity in-terms of

Communication and Quantitative Research is then used to describe the

statistical and analytical calculation of the data collected from the survey of

this study.

The Frequency and Percentages were used to analyze and interpret

the respondents’ profile. The Likert-scale and Pearson-R was employed to

determine the significant relationship of respondents’ communication

towards Virtual and Reality.

FINDINGS

1.What is the profile of the respondents?

1. 1 Gender
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There were 142 (66.7%) male of the sample size and 71

(33.3%) female students of the total number of respondents

1.2 Age

Ages 16-18 had frequency of 188 or 88.7% of the population

while the 19-20 had a frequency of 24 or 11.3%.

3. Hours per day spent on the internet.

There were 55% of respondents use internet more than 4 hours per

day, 8% use internet less than 1 hour per day and 38% and use Internet 2-

3 hours per day.

4. Consistency use of Internet.

There were 74% of respondents use internet more than-once a day,

25% use internet Once a day and 1% of respondents never use internet.

5. Total number of friends/ online contacts of respondents that they

haven’t met in real life.

There were more than 1000 or 94% contacts of our respondents on

the internet that they have not met in real life and 6% says that they have

less 1000 contacts they have not met in real life.

6. Is there any significant relationship between Communication in

Virtual and teenagers time spent on Internet?

The respondents strongly agreed in “Negatively affect a

significant relationship” and “Cause of misunderstanding” having the


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highest mean of 2.74, followed by “Delayed conversations”. However,

respondents agreed on “Avoiding people for certain issues” as their lowest

mean of 2.58. Over-all, the respondents had a positive attitude towards

Effects of Too Much Internet in Virtual with a general weighted average of

2.66. The respondents have positive attitudes toward Too Much Internet in

Communication in terms of Virtual.

7. Is there any significant relationship between Communication in

Reality and teenagers time spent on Internet?

The respondents strongly agreed in “Addiction” having the

highest mean of 2.78, followed by “Forwarding messages without thinking

twice”. However, respondents disagreed on “Replacing time spent on Face-

to-face” as their lowest mean of 2. Over-all, the respondents had a negative

attitude towards too much Internet that affects communication in Reality

with a general weighted average of 2.42.

CONCLUSIONS

Based on the findings, following conclusions were draw arrived at:

1. The respondents were predominated by male which corresponds that

more male rather than female students takes Programming in AMA

Computer College, Binan. Age distribution of the respondents that

completed the questionnaire were aged between 16 – 20. Ages 16-18 had
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frequency of 188 or 88.7% of the population while the 19-20 had a

frequency of 24 or 11.3%. It is clear that most of our respondents are

Teenagers.

2. Majority of respondents use internet more than 4 hours per day. It only

concludes that Teenagers elevate their time spending on internet, but they

cannot begin a new activity without decreasing time when teens starting to

use the Internet.

3. 74% of teenagers use internet more than-once a day, it shows that

internet have grasped Teenagers in such a way that they just cannot survive

without it. Internet is vital and convenient to get information and perform

task.

4. The respondents have positive attitudes towards to the effect of internet

in terms of communication in virtual, nevertheless it gives negatively effect

on significant relationship and cause of misunderstanding.

5. The respondents strongly agreed in Addiction which it is a real thing. Most

people thing can be done on internet; the trouble comes when these

activities start to interfere with daily life. However, the respondents had a

negative attitude towards too much Internet that affects communication in

Reality, that concludes teenagers don’t agree on Internet affects too much

on communication in Reality.
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RECOMMENDATIONS

In view of the findings and conclusions of the study, the following

recommendations are hereby presented.

1. The researchers recommend that teenagers must pursue alternative

activities and get yourself interest on doing your hobby that doesn’t involve

the internet. Get involved with teams, sports, church, music, dancing,

singing etc.

2. Prioritize what things need to be done, and do your obligations first rather

than procrastinating with internet. List down your everyday TO-DO to help

you stay focus and organize.

3. Make a quality time with your friends and family. Use everyday time

together to talk, make your decisions together, set time for regular family

nights, and doing chores.

4. Have one-on-one time with each family member. Parents also must

support and help them to exercise moderation and balance in the things

teens spend time on.

5. Strong relationship have good communications. Share your thoughts with

your friends specially with your family, teens must learn how to open

communication where you can be heard and respected. Give time to

express point of views and feelings. Make the time to listen to each other,

stop what you’re doing and listen with full attention.


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Data Gathering Procedures

After getting the approval from the college thesis adviser on the

administration of questionnaire-checklist to the respondents, the

researchers requested the participation of all students who took the strand

of Information and Communication Technology, Programming.

Statistical Treatment of Data

The gathered were tailed, interpreted and analyzed to be treated

statistically. In the statistical Treatment the researcher used the percentage.

This statistical treatment tool answered the statement of the problem

number 1.

Percentage Formula:

𝑓𝑥100
𝑃= 𝑁

Where: P = Percentage

f = Frequency

N = Number of Class

The researcher used General Weighted Average (Mean) to answer the

question in statement of the problem numbers 2,3,4 and 5.

Weighted Mean Formula:

∑ 𝒇𝒘
𝑾. 𝒎𝒆𝒂𝒏 =
𝒏
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Where:

f = frequency

W = weight

n = sample size

The researchers used the Chi-square (X’) test of independence to

answer the question in statement of the problem number 6(a,b,c).

Chi-square Formula:

_____

Where:

O = observed frequencies

E = expected frequencies

Mathematics Performance

Scale Interpretation
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APPENDIX A

Survey Questionnaire
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Dear Respondents:

We Are currently working on our research paper entitled "


Comparisons Of Communication In Virtual Vs. Reality Among Teenagers
Spending Too Much Time On The Internet Of Selected ICT Students Of
AMA Computer College Binan". We will appreciate it if you can assist us in
this undertaking by answering this questionnaire. Rest assured that all
information will be taken with utmost confidentiality.
Thank you very much and God bless
-The Researchers-
TVL 2T

Name: ________________________ Section: ___________

DIRECTIONS: Please write or check the item that corresponds to your

answer.

I. Personal Data

1. Gender: __Male /__ Female

2. Age: ______

3. How many hours per day do you spend on the Internet?

____more than 4 hours ____ less than 1 hour ____2-3 hours

4. How often do you use the Internet?

____More than-once a day ____Once a day ____never

5. How many online contacts do you have that you have not met in the

real world? __________


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Test II. Attitudes towards effects of too much internet in terms of

communication in Virtual and Reality.

Directions: Choose on how moderately can affect too much use of internet

in communication in-terms of:

Strongly agree =4 Disagree =2

Agree =3 Strongly Disagree =1

1.1 Virtual

STATEMENT 4 3 2 1

1. Delayed conversations.

2. Cause of misunderstanding.

3. Avoiding people for certain issues.

4. Absence of long term relationship.

5. Feeling of low self-esteem and depression.

6. Creating stress in communication

7. Leading to anger and stress

8. Negatively affect a significant relationship

9. Negatively affect interaction

10. Getting poor mind-set


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1.2 Reality

STATEMENT 4 3 2 1

1. Addiction

2. Avoiding doing work

3. Weakens your connection with family members and

friends.

4. No sense of time.

5. Replacing time spent on Face-to-face.

6. Isolating interactions.

7. Can’t focus on study/ work

8. Trust and truth is absent in communication

9. Forwarding messages without thinking twice

10. Affects interpersonal communication


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APPENDIX B

LETTER FOR CONDUCT SURVEY


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February _, 2019

AMA Computer College


Binan Campus
Kilometer 32, National Highway, Canlalay, Binan, Laguna

Dear Dr.
Greetings of peace and good health!
The Grade 12 TVL- Programming students are currently working on their
research papers in partial fulfillment of the requirements of the subject
Thesis Writing. Our group is tasked to work on “Correlates of Too Much
use of Internet Affect Communication in-terms of Virtual and Reality
Among Selected from Grades 11-12 who take Programming Strand of
AMA Computer College, Binan Campus” we are targeting our institution
as the subject of our study.

In this regard, may we request your good office to allow us conduct a survey
and minister our questionnaire to some of your Grade 11 and 12
Programming Strand and/or to those who can provide us valuable inputs
for our paper. We assure you that we will treat all information with utmost
confidentiality and that we will surely contribute to the attainment of the
objective of this learning experience.
Thank you very much for your kind consideration and favorable attention on
this request to you and to your institution!

Very truly yours,


Ma. Reillica I. Asuncion
Group Leader
Noted:

Mr. Kristian Ramos


Teacher-In-Charge
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APPENDIX C
AMA COMPUTER COLLEGE – BIÑAN
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February _, 2019

AMA Computer College


Binan Campus
Kilometer 32, National Highway, Canlalay, Binan, Laguna
Dear Dr.
Greetings of peace and good health!
The Grade 12 TVL- Programming students are currently working on their
research papers in partial fulfillment of the requirements of the subject
Thesis Writing. Our group is tasked to work on “Correlates of Too Much
use of Internet Affect Communication in-terms of Virtual and Reality
Among Selected from Grades 11-12 who take Programming Strand of
AMA Computer College, Binan Campus” we are targeting our institution
as the subject of our study.

In this regard, may we request your good office to provide us the necessary
data that we deed in the conduct of this study particularly population of
TVL-Programming of school year 2018-2019. We assure you that we will
treat all information with utmost confidentiality and that we will surely
contribute to the attainment of the objective of this learning experience.

Thank you very much for your kind consideration and favorable attention on
this request. More power to you and to your institution!

Very truly yours,


Ma. Reillica I. Asuncion
Group Leader
Noted:
Mr. Kristian Ramos
Teacher-In-Charge
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APPENDIX D
RESPONDENTS POPULATION AND SAMPLE SIZES
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TABLE 9
RESPONDENTS POPULATION AND SAMPLE SIZES
Section Population Sample Percent
Tvl-1 42 20 9.43%
Tvl-2 38 18 8.53%
Tvl-3 42 20 9.43%
Tvl-4 55 26 12.35%
Tvl-5 42 20 9.43%
Tvl-1t 42 20 9.43%
Tvl-2t 32 15 7.19%
Tvl-3t 36 17 8.08%
Tvl-4t 37 18 8.31%
Tvl-5t 29 14 6.5%
Tvl-6t 50 24 11.23%
Total: 445 211 100

Slovin’s Formula:
𝑵
𝒏=
𝟏 + 𝑵𝒆²
𝒏= sample size

𝑵= population size

𝒆²= desired margin of error

445 445
𝑛= 𝑛=
1 + (445) 𝑥 (0.05)² 2.1125

445 𝑛= 210.6508876
𝑛=
1 + (445) 𝑥 (0.0025)
𝑛= 211 sample students
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APPENDIX E
RELATIONSHIP BETWEEN COMMUNICATION IN VIRTUAL AND

TEENAGERS TIME SPENT ON INTERNET


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TABLE 10

RELATIONSHIP BETWEEN COMMUNICATION IN VIRTUAL AND

TEENAGERS TIME SPENT ON INTERNET

STRONGLY AGREE
1 2 3 4 5 6 7 8 9 10
TOTAL 264 294 239 208 225 318 267 288 281 230

AGREE
1 2 3 4 5 6 7 8 9 10
TOTAL
283 223 156 193 239 219 193 188 231 223

DISAGREE
1 2 3 4 5 6 7 8 9 10
TOTAL
66 74 131 126 113 86 113 126 97 122

STRONGLY DISAGREE
1 2 3 4 5 6 7 8 9 10
TOTAL
20 33 38 38 27 28 33 29 31 31
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APPENDIX E
RELATIONSHIP BETWEEN COMMUNICATION IN REALITY AND

TEENAGERS TIME SPENT ON INTERNET


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TABLE 11

RELATIONSHIP BETWEEN COMMUNICATION IN REALITY AND

TEENAGERS TIME SPENT ON INTERNET

STRONGLY AGREE
1 2 3 4 5 6 7 8 9 10
TOTAL
364 295 296 232 232 188 176 208 204 176

AGREE
1 2 3 4 5 6 7 8 9 10
TOTAL
207 171 99 120 207 243 240 171 234 177

DISAGREE
1 2 3 4 5 6 7 8 9 10
TOTAL
56 102 146 154 108 106 102 154 100 160

STRONGLY DISAGREE
1 2 3 4 5 6 7 8 9 10
TOTAL
22 29 28 33 31 30 31 26 29 23
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TABLE OF CONTENTS

CHAPTER PAGE

Abstract……………………………………………………………….i

LIST OF TABLES……………………………………………………ii

LIST OF FIGURES………………………………………………….iii

LIST OF SCHEME…………………………………………………..iv

CHAPTERS

CHAPTER 1 – Introduction

CHAPTER 2 – Methods

CHAPTER 3 – Results

CHAPTER 4 – Discussion

CHAPTER 5 – Summary, Conclusion, Recommendation

REFERENCES or BIBLIOGRAPHY

APPENDICES

Appendix A

Appendix B

Appendix C

VITA
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