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Strategies
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Copyright ©2013 Pearson Education
Walt Disney Company
(Theme park Company)
6
The DIVERSIFICATION efforts
Market Cap 1994 = $28 billion
described involved acquiring
new resources for the firm.
1. Increased admission
prices at theme parks
Taken together, these actions
2. Focused on movie
and changes led to phenomenal
studios (character
growth in the market development)
capitalization of Walt Disney. 3. Diversified into television (ABC), hotels,
retail stores, sport team, cruise line,
publishing, consumer, products,
licensing, etc.
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EXAMPLE
ONLY
Objective:
•Revenue P30 Billion,
Income P1.5 Billion
Application to
PRIVATE COMPANY
SMYPC (Applying relationship marketing)
More packaging products and
(San Miguel Packaging giving technical assistance to core
Corporation) clients
San Miguel Beer
Coca Cola
Proctor and Gamble
Current Status
Objective:
EXAMPLE • Increase accuracy of amount of rainfall
ONLY prediction
• Increase accuracy of prediction of storm
signal# and arrival time
• Decrease stakeholder complaints (of
fishermen, farmers, schools, offices) by 30%
Application to Government
PAGASA (DOST)
Upgrade metrological
equipment, disc
Application to
LGU
Municipality of
Los Banos Change of LGU Administration
(LAGUNA)
Current Status
• Crime: 20 incidence, Deploy 3 police
• Dengue Incidence: 45 patients
• Poor Livelihood
EXAMPLE Objective: Outcome
ONLY • Crime: 10 incidence (50% REDUCED)
• Dengue Incidence: 15 patients (66% REDUCED)
• Accumulated SME livelihood Income: 50 M Pesos,
STRATEGY IN PUBLIC ADMINISTRATION IS MORE
CHALLENGING
Application to LGU
Municipality of BRGY Pa-ilaw Project
Application to Bank
Current Status
EXAMPLE Objective:
• Cases: Lower count
ONLY • Budget from DBM: increase by 25%
Application to Government
Supreme Court –
(DOJ)
Current Status
Case: High / Unsolved
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Copyright ©2013 Pearson Education
Defining Strategic Management
A strategic plan is a company’s game plan.
A strategic plan results from tough managerial choices
among numerous good alternatives, and it signals
commitment to specific markets, policies, procedures,
and operations.
Strategies
the means by which long-term objectives will
be achieved
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Alternative Strategies Defined
and Exemplified
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Integration Strategies
(gaining control over distributors, suppliers and/or
competitors)
1. Forward integration
2. Backward integration
3. Horizontal integration
Strategy Trend, Rationale, Basis
• COMPANY A AND ITS SUPPLIERS vs COMPANY B AND ITS SUPPLIERS
• COMPANY A & ITS BUSINESS PARTNERS vs COMPANY B & BUSINESS PARTNERS
• Global Focus: Doing international business, sourcing suppliers abroad
• Pressure from the top management for Productivity and Efficiency
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1. Forward Integration INTEGRATION STRATEGY
Examples:
Unilever created partnerships with convenient stores.
-Low mark up price for the convenient stores
(OPERATION AND IT PERSPECTIVE)
-Shelf space or slotting
-Sharing of database on inventory data
-Twice a week meeting in reporting product sales and rejected products
-Unilever may lease a near warehouse to store its inventory for quick
distribution to 7 eleven and ministop
-Giving of cash incentives or awards to convenient stores with highest sales for
consumer products
-Acquisition of locally owned convenient stores in provinces and convert it to
special Unilever product stores.
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INTEGRATION STRATEGY
1. Forward Integration
- involves gaining ownership or increased control over distributors
or retailers
Examples:
Manufacturing companies are creating
alliances with shopping malls like SM Malls
(since SM is implementing an international expansion)
Nestle Distributor
Input Retailer consumers
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INTEGRATION STRATEGY
1. Forward Integration
- involves gaining ownership or increased control over distributors
or retailers
Examples:
Manufacturing companies are creating
alliances with shopping malls like SM Malls
(since SM is implementing an international expansion)
Retailer
Distributors Retailer
Nestle consumers
Input Distributors Retailer
Distributors Retailer
Retailer
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INTEGRATION STRATEGY
1. Forward Integration
- involves gaining ownership or increased control over distributors
or retailers
Examples:
MacBook Distributors are closely monitored by the
Head Office of Apple
-Apple is giving complete training or frequent product knowledge
seminar of apple gadgets
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INTEGRATION STRATEGY
1. Forward Integration
- involves gaining ownership or increased control over distributors
or retailers
Examples:
Franchising strategy of Jollibee/ McDo
-Frequent auditing of Jollibee branches (OPERATIONS
PERSPECTIVE)
-Auditors must ensure that ALL RAW MATERIALS & OTHER
INVENTORIES MUST BE COMING FROM JOLLIBEE.
-Providing incentives and recognitions for franchise owners with
high audit compliance
-McDonald will obligate all its Luzon restaurant to renovate the
dining area.
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INTEGRATION STRATEGY
1. Forward Integration
- involves gaining ownership or increased control over distributors
or retailers
Examples:
Franchising strategy of Jollibee/ McDo
-Frequent auditing of Jollibee branches (OPERATIONS
PERSPECTIVE)
-Auditors must ensure that ALL RAW MATERIALS & OTHER
INVENTORIES MUST BE COMING FROM JOLLIBEE.
Punishment on violations on franchise agreement must be legitimate.
(LEGAL PERSPECTIVE)
-Providing incentives and recognitions for franchise owners with
high audit compliance Legal matters through franchising
-McDonald will obligate all its Luzon
contract restaurant
must to renovate the
be checked
dining area.
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INTEGRATION STRATEGY
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INTEGRATION
2. Backward Integration STRATEGY
- strategy
Careful!!of seeking
Career Tipsownership
/ Do’s and Don’ts or increased
There are so many options in recommending strategies,
control of a firm’smake
suppliers
it sure to select few, and it is really appropriate for
Example the company
Do research if the company has done it before, make it
Subcontracting sure
of this
coffee beans
time it will of Starbucks
be different
to Cavite CoffeeFarmers.
Consider the financial implication of this detailed
strategy
Starbucks might give education benefits to son or daughter of
the coffee farmer (Corporate Social Responsibility)
Starbucks will provide the supply of coffee seeds or planting
materials
Starbucks will frequently visit the coffee farmers to check
agricultural problems and other issues.
In-store communication for Rustan’s care to farmers (Marketing
perspective)
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INTEGRATION
2. Backward Integration STRATEGY
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INTEGRATION STRATEGY
2.Backward Integration Guidelines
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INTEGRATION
3. Horizontal Integration STRATEGY
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INTEGRATION
3. Horizontal Integration STRATEGY
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INTEGRATION STRATEGY
3. Horizontal Integration Guidelines
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INTEGRATION
4. Market Penetration STRATEGY
Example
Philippine Airline tries to increase market share again
by improving their services (Operations and Marketing)
Mabuhay millage card
McDonald provides (Marketing)
Discount coupons to trigger more sales.
Free sandwich on labor day to first 100 customer
Coca cola glass
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INTENSIVE
4. Market Penetration STRATEGIES
Example
Philippine Airline tries to increase market share by
-This requires coordination of all branch
improving their services (Operations and Marketing)
outlet of McDonalds.
Mabuhay millage card
McDonald provides (Marketing)
Discount coupons to trigger more sales.
Free sandwich on labor day to first 100 customers (OPERATIONS)
Coca cola glass
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Application of PROJECT MANAGEMENT
Example
-This requires coordination of all branch
Philippine Airline tries to increase
outlet market share by
of McDonalds.
improving their services (Operations
-Enough andcheese
patties, bun, Marketing)
must be
Mabuhay millage card
supplied before May 1 (Delegated for
McDonald provides Logistics
(Marketing)
Team of the McDo)
Discount coupons to trigger more sales.
Free sandwich on labor day to first 100 customers (OPERATIONS)
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INTEGRATION
4. Market Penetration STRATEGY
Example
With the greater marketing efforts of BPI, convincing its
customers to deposit more, avail time deposits,
-Installation of Software (or Customer Relationship
Management or CRM Software) that will monitor client transactions
(Operations and IT)
CRM software aims to
Increase deposits of clients with less than P100,000
Convince clients for more car loan
or Requiring each BPI branch to accumulate 30 car loans annually
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INTEGRATION
4. Market Penetration STRATEGY
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INTEGRATION
4. Market Penetration STRATEGY
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INTEGRATION
4. Market Penetration STRATEGY
Example
Starbuck’s promo on planner.
Customer loyalty card programs (SM advantage, Suki
Card of Mercury Drugs, Everyday Rewards of 7
Eleven)
Small Milk Tea Business are offering free drinks on the 11th
purchase of the customer
Clothing companies provide discount whenever their employee
buy their own products; with ceiling amount
Octoberfest of San Miguel Beer, Sports or Marathon
Event of Nestle Milo (to maintain awareness of their
products and increase sales)
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4. Market Penetration INTENSIVE
STRATEGIES
Due to Octoberfest, the SMBI is
anticipating more sales of beer!
Example
Pfizer will create mobile advertisement to increase
sales of its paracetamol (to compete with Biogesic
paracetamol of Unilab)
Pfizer must hire and give benefits to the most competent Sales
Rep or Medical Representatives (HR PERSPECTIVE)
Pfizer must allocate increase advertising expense (FINANCIAL
PERSPECTIVE)
Unilab does not believe in selling effort and product
development effort because everything has been done
to paracetamol drugs. So their Market Penetration
Strategy is in the Brand Marketing through its endorser
John Lyod. 5-71
4. Market Penetration
Example
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4. Market Penetration of training consultancy firms
- seeks to increase market share for present products or services in present markets through
greater marketing efforts
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4. Market Penetration of manpower agencies and
search firms
- seeks to increase market share for present products or services in present markets through greater
marketing efforts
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4. Market Penetration
More Usage – When and in what occasions is the
product or service used?
Del Monte regularly comes out with
recipes to encourage more usage of Del
Monte products
4. Market Penetration
Promotion
To build and improve consumer demand.
Sales Promotions
To convince customers to buy the product
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INTEGRATION
5. Market Development STRATEGY
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INTENSIVE
5. Market Development STRATEGIES
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INTENSIVE
5. Market Development STRATEGIES
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Product and Promotion
To build and improve consumer demand.
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INTEGRATION STRATEGY
5. Market Development Guidelines
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INTENSIVE
6. Product Development STRATEGIES
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INTENSIVE
6. Product Development STRATEGIES
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INTEGRATION
6. Product Development STRATEGY
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INTEGRATION
6. Product Development STRATEGY
Check Intellectual
Property Rights
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INTEGRATION
6. Product Development STRATEGY
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6. Product Development INTEGRATION
STRATEGY
Commercial Bank
Commercial Bank
Commercial Bank
Operations Finance
Market Penetration Marketing
Teller Scheduling Investments Loans Differentiation
Check Clearing
Market Development Commercial (better)
Security
Collection Product Development Industrial
Real estate Financial
Transaction processing Personal
Response
-All these INTEGRATION (faster)
Facilities design/layout Mortgage
STRATEGIES are affecting these
Accounting Cost
Vault operations leadership
examples of operations and HR
Maintenance Trust Department (cheaper)
issues in a commercial bank
Security Auditing
Check Available
Technologies and/
or Softwares
Examples:
For Commercial Banks like BPI
Other Areas of service improvement in the regular bank operations
Commercial Bank
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Diversification Strategies
(diversify into other products)
7. Related diversification
8. Unrelated diversification
Examples:
Ayala Land Corporation enters various business
(originally from mall and office leasing and house
and lot, now into condominiums, apartments,
subdivision, hotels, resorts)
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DIVERSIFICATION
7. Related Diversification STRATEGY
Examples:
Ayala enters various business (originally from mall
and office leasing and house and lot, now into
condominiums, apartments, subdivision, hotels,
etc)
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DIVERSIFICATION
7. Related Diversification STRATEGY
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DIVERSIFICATION
7. Related Diversification STRATEGY
Examples:
Ayala enters various business (originally from mall
and office leasing and house and lot, now into
condominiums, apartments, subdivision, hotels,
etc)
Ateneo offers new seminars and trainings and
short diploma courses
Ateneo and its executives e.g. Dean and Rector will
convince trainors and speakers to render time for
providing the seminar. (HR perspective)
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7. Related Diversification
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7. Related Diversification
- Adding new but related products and services
Asia Brewery added Cobra; Since their beer facilities are underutilized,
they conceptualized this new product just to utilize their facilities
Additional Information
Cobra energy drink was formulated for blue-collar workers as well as
those who work during midnight shifts.
What are the needs of blue-collar and midnight BPO workers?
DIVERSIFICATION STRATEGY
7. Synergies of Related Diversification
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DIVERSIFICATION STRATEGY
8. Unrelated Diversification
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DIVERSIFICATION STRATEGY
8. Unrelated Diversification Guidelines
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Defensive Strategies
(strategy to save the company)
9. Retrenchment
10. Divestiture
11. Liquidation
Strategy Trend, Rationale, Basis
• Sustainability
• Recovery of investment
• Minimize financial damages
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DEFENSIVE STRATEGY
9. Retrenchment Strategies
Retrenchment
occurs when an organization regroups
through cost and asset reduction to reverse
declining sales and profits
also called a turnaround or reorganizational
strategy
designed to fortify an organization’s basic
distinctive competence
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DEFENSIVE STRATEGY
9. Retrenchment Guidelines
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DEFENSIVE
9. Retrenchment STRATEGY
Example:
-Layoff employees and giving separation cost
(legal matters and finance)
-Rotation of managers to different departments
-Minimizing of operations expenses (FINANCIAL
PERSPECTIVE)
-Closing of Mang Pepe (under Jollibee Group of
Companies)
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DEFENSIVE STRATEGY
10. Divestiture Strategies
Divestiture
Selling a division or part of an organization
often used to raise capital for further strategic
acquisitions or investments
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DEFENSIVE STRATEGY
10. Divestiture Strategies
Divestiture
Example
-When Ayala sold its Burger King
San Miguel sold Coca Cola
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DEFENSIVE STRATEGY
10. Divestiture Guidelines
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DEFENSIVE STRATEGY
11. Liquidation Strategies
Liquidation
selling all of a company’s assets, in parts, for
their tangible worth
can be an emotionally difficult strategy
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DEFENSIVE STRATEGY
11. Liquidation Guidelines
Examples
Liquidation of Export Bank
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DEFENSIVE STRATEGY
11. Liquidation Guidelines
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Alternative Strategies
1. Forward Integration INTEGRATION STRATEGY
2. Backward Integration (gaining control over distributors,
suppliers and/or competitors)
3. Horizontal Integration
4. Market Penetration INTENSTIVE STRATEGY
5. Market Development (effort of firm’s competitive position
with its existing products)
6. Product Development
7. Related Diversification DIVERSIFICATION STRATEGY
8. Unrelated Diversification (diversify into other products)
9. Retrenchment
10. Divestiture DEFENSIVE STRATEGY
(strategy to save the company)
11. Liquidation
Career Opportunities
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Alternative Strategies
1. Forward Integration INTEGRATION STRATEGY
2. Backward Integration (gaining control over distributors,
suppliers and/or competitors)
3. Horizontal Integration
4. Market Penetration INTENSTIVE STRATEGY
5. Market Development (effort of firm’s competitive position
with its existing products)
6. Product Development
7. Related Diversification DIVERSIFICATION STRATEGY
But, still, the non Notice: Technical skills
8. Unrelated Diversification
managers (fresh (diversify into other products)
are highly utilize during
9. Retrenchment graduates) must the early years of
10. Divestiture demonstrate their DEFENSIVE
working inSTRATEGY
the
(strategy to save the company)
11. Liquidation contribution
strategy of the
in the company.
company
Alternative Strategies
1. Forward Integration INTEGRATION STRATEGY
2. Backward Integration (gaining control over distributors,
suppliers and/or competitors)
3. Horizontal Integration
4. Market Penetration INTENSTIVE STRATEGY
5. Market Development (effort of firm’s competitive position
with its existing products)
6. Product Development
7. Related Diversification DIVERSIFICATION STRATEGY
Graduate of Legal
8. Unrelated Diversification (diversify into other products)
Management must use
9. Retrenchment their . . .
10. Divestiture DEFENSIVE STRATEGY
(strategy to save the company)
11. Liquidation
Alternative Strategies
As Middle Manager or Top Manager
(President or VP), there will be more
heavy job responsibilities. They need to
set strategy plan to direct the company
1. Forward Integration towards theINTEGRATION
vision, mission STRATEGY
and objective
2. Backward Integration (gaining control over distributors,
suppliers and/or competitors)
3. Horizontal Integration
4. Market Penetration INTENSTIVE STRATEGY
5. Market Development (effort of firm’s competitive position
with its existing products)
6. Product Development
7. Related Diversification
Skills in strategic management DIVERSIFICATION STRATEGY
8. Unrelated Diversification
formulation, (diversify into other products)
implementation and
9. Retrenchment
evaluation become more useful as the
non managers or fresh graduates
10. Divestiture DEFENSIVE
are STRATEGY
promoted. (strategy to save the company)
11. Liquidation
Conceptual and
Problem Solving
Skills
Trend in career growth
Multitasking