Documente Academic
Documente Profesional
Documente Cultură
SERVICE MANUAL
Laser Printer
Epson AcuLaser C2900N
MiS00001SA
SEPG11001
Cautions
Operation contents of this document may be subject to modification without notice.
SEIKO EPSON will not assume responsibility for accidental or incidental damages resulting from
technical or editorial errors or omissions in this manual, the issue of this manual, the execution of
descriptions in this manual, or the use of this manual.
This document is protected by copyright. Do not photocopy or duplicate any part of this document in
any form without written permission from SEIKO EPSON.
3. Related documents
- Performance specifications
Describe in detail various specifications of this laser printer.
(In the event of a discrepancy between this manual and the performance specifications, the
performance specifications take precedence.)
4. Safety
To prevent possible accidents during maintenance operation, you should observe strictly the "Warning"
and "Caution" information in this manual.
Avoid dangerous operations and operations out of the scope of this manual.
Various processes not covered by this manual may be required in actual operations, and should be
performed carefully, always giving attention to safety.
Power is supplied to the power switch / inlet even while the printer is off. Never
touch its live components.
MiS00002SA
Do not do the print work removing the cover of the printer to confirm the operation
of driving part.
Because high-temperature units are still hot after they complete an operation, wait
at least 40 minutes before starting maintenance service.
• If your eyes are exposed to laser beams, you may lose your eyesight.
• Never open the cover if the warning label for laser beams is attached there.
• Before disassembling and reassembling this laser printer, be sure to turn it OFF.
• When servicing this laser printer while it is running, be sure to follow the
procedures specified in this manual.
• You should be well aware that the laser beams are capable of injuring you and
other people near the printer.
Reference: The laser beams of this laser printer are invisible rays.
ROS ASSY
MiS00003SA
MiS00004SA
ROS ASSY
MiS00005SA
4.6 Others
• When air duster is used on the repair and the maintenance work, the use of the air
duster products containing the inflammable gas is prohibited.
• Make sure an antivirus software is installed on the computer used for service
support. Be sure to have the latest virus definition file for the software.
MiS00010GA
MiS00007SA
6. Revision History
Revision up
Chapter3:
B July 7, 2011 RRP8.3 PWBA ESS SFP (PL8.1.5): revised the contents par-
tially.
RRP8.9 PWBA MCU (PL8.2.13): revised the contents partially.
1
Troubleshooting
Confidential
1. Troubleshooting Overview...........................................................................................1 - 1
1.1 Flow of Troubleshooting.................................................................................................................... 1 - 1
1.2 Check Installation Status ................................................................................................................. 1 - 2
1.3 Cautions on Service Operations ....................................................................................................... 1 - 3
1.4 Cautions on Using FIP ...................................................................................................................... 1 - 4
1.5 Items To Be Confirmed Before Going To FIP Troubleshooting ........................................................ 1 - 6
2. FIP ............................................................................................................................1 - 12
2.1 FIP ................................................................................................................................................. 1 - 12
2.2 Flow of FIP..................................................................................................................................... 1 - 12
2.3 Status Code List............................................................................................................................. 1 - 13
3. Error Code FIP ..........................................................................................................1 - 25
4. Image Quality Trouble .............................................................................................1 - 126
4.1 Entry Chart for Image Quality Troubleshooting............................................................................. 1 - 126
4.2 Print Image Quality Specifications ................................................................................................ 1 - 130
4.3 Image Quality FIP ......................................................................................................................... 1 - 134
5. Abnormal Noise Trouble..........................................................................................1 - 173
5.1 Entry Chart for Abnormal Noise Troubleshooting ......................................................................... 1 - 173
5.2 Operation Mode Table .................................................................................................................. 1 - 174
6. Other FIP .................................................................................................................1 - 180
1. Troubleshooting Overview
To increase the efficiency of troubleshooting, ensure that preliminary checks should be made to confirm
the trouble status before proceeding to the Fault Isolation Procedure (FIP), Operation of Diagnostic
(Chapter 2), Wiring Diagrams (Chapter 7), and Principles of Operation (Chapter 6).
Operation of Diagnostic
Check trouble status Principles of Operation
Wiring Diagrams
Execute FIP
Reference
information
Check for recovery
If the problem persists
1) The power supply voltage is within the specifications (measure the voltage at the wall outlet).
2) Power cord is free from breakage, short-circuit, disconnected wire, or incorrect connection in the
power cord.
4) The printer is not installed at a place subjected to high/low temperature, humidity, and sudden tem-
perature changes.
5) The printer is not installed at or near water facilities, humidifier, heating appliance, fire, dust, or in
airflow from air conditioner.
12) The high frequency service items are replaced at the recommended print count intervals.
2) When checking some parts with covers removed and with the interlock, safety, and power switches
ON, disconnect the connectors (P/J411 and P/J412) on the ROS ASSY except unless otherwise
required.
When checking some parts with covers removed and with the interlock, safety, and
power switches ON, laser beams may be irradiated from the ROS ASSY. For your
safety, be sure to disconnect the connectors (P/J411 and P/J 412) unless otherwise
required.
3) When checking some parts with the Front Cover removed and the printer powered ON, be sure to
remove the connector (P/J16) on the PWBA MCU unless otherwise required.
When checking some parts with the Front Cover removed and the printer powered
ON, be sure to remove the connector (P/J16) on the MCU. Otherwise, a high voltage
may be output from the HVPS.
When connecting the connector (P/J16) on the MCU according to the instructions
in the FIP, never touch the HVPS and high voltage parts.
4) When outputting a high voltage using the Diag Tool, etc., keep all the covers on unless otherwise
required.
When outputting a high voltage using the Diag Tool, etc., ensure that:
- The high voltage carrying parts must never be touched.
- The instructions in this manual must be followed.
5) When operating the drive unit using the Diag Tool, etc., keep all the covers on unless otherwise
required.
When operating the drive unit using the Diag Tool, etc., ensure that:
- The drive unit must never be touched.
- The instructions in this manual must be followed.
7) While working, be sure to wear a wrist band or the like to dissipate static charges from your body.
2) In the initial check according to the FIP, check only items which can be simply checked.
3) In the initial check according to the FIP, check the constitutive parts of the major check parts and
related parts, as well as major check parts.
4) When working with the printer, be sure to remove the power cord unless otherwise required. Never
touch live parts if not required, while the power cord is connected.
6) [P/J1-2PIN <=> P/J3-4PIN] in the FIP means measurement with the positive side of the measuring
instrument connected to [2PIN] of [P/J1] and the negative side to [4PIN] of [P/J3].
7) [P/J1<=> P/J2] in the FIP means measurement for all terminals corresponding between [P/J1] and
[P/J2] based on “Wiring Diagrams”.
8) In [P/J1-2PIN <=> P/J3-4PIN] in the FIP where voltage is measured, [P/J3-4PIN] on the rear
negative side is always at the AG (analog ground), SG (signal ground), or RTN (return).
Therefore, after checking of proper conductivity between AGs, SGs, or RTNs respectively, the rear
negative side can be connected to the PIN of AG, SG or RTN instead of [P/J3-4PIN].
However, care should be taken not to confuse [AG], [SG], and [RTN] because they are not on the
same level.
9) When measuring the voltage at small connectors, use the dedicated tool. Handle the tool with care
because its business end is pointed.
10) When measuring the voltage, set the TRANSFER ASSY, toner cartridge and sheet feeder, close
the COVERs and power ON unless otherwise required.
11) Numerical values in the FIP are only for guideline. Approximate values are acceptable.
12) In each step of the FIP, parts removal and other procedures implicitly required for the step are
omitted.
13) In the FIP, "Replacement" means the replacement of the parts that are considered to be the cause
of the trouble. Replacement of those parts means the replacement of the assembly part (HIGH
ASSY) that contain them.
15) Some of the instructions in the FIP are branched off depending on the specifications. Follow the
applicable instruction.
16) For some optional components, you may have to refer to the manual of the relevant component for
troubleshooting. Have the relevant manual at hand as needed.
Display Problems
1) If the operator panel displays only diamonds or is blank, check and try the action below.
If the problem persists even after checking and executing the items below, execute "FIP- AC
Power" or "FIP DC Power".
a) Turn off the printer, wait for 10 seconds, and turn on the printer.
b) Self Test Message appears on the operator panel. When the test is completed, “Ready to
Print” is displayed.
2) If menu settings changed from the operator panel have no effect, check and try the actions
below.
Settings in the software program, the printer driver, or the printer utilities are overriding the set-
tings made on the operator panel.
a) Change the menu settings from the printer driver, the printer utilities, or the software pro-
gram instead of the operator panel.
b) Disable the settings in the printer driver, the printer utilities, or the software program so you
can change settings on the operator panel.
Printing Problems
1) If a job did not print correct or incorrect characters were printed, check and try the actions below.
a) Make sure “Ready to Print” appears on the operator panel before sending a job to print.
Press Menu to return to “Ready to Print”.
b) Make sure print media is loaded in the printer. Press Menu to return to “Ready to Print”.
c) Verify that you are using the correct printer driver.
d) Make sure you are using the correct Ethernet or USB cables and it securely connected at
the back of the printer.
e) Verify that the correct print media size is selected.
f) If using a print spooler, verify that the spooler has not stalled.
g) Check the printer interface from the “Configure” menu. Determine the host interface you are
using. Print a Panel Setting page to verify that the current interfaces settings are correct.
h) Output fonts will not print correctly using the PCL driver in its default mode. To correct this
problem, use PostScript driver when using the PCL driver.
Paper
For the best print quality in color, use 75 g/m2 (20 lb) xerographic, grain long paper. For the best print
quality in black and white, use 90 g/m2 (24 lb) xerographic, grain long paper. It is recommended that
you perform trial print before purchasing large quantities of print media.
When loading paper, identify the recommended print side on the paper package, and load the paper
accordingly. See "Loading Print Media in the Standard 250-Sheet Tray and the Optional 250-Sheet
Feeder" and "Loading Print Media in the SSI" for detailed loading instructions.
Paper Characteristics
The following paper characteristics affect print quality and reliability. It is recommended that you follow
these guidelines when evaluating new paper stock.
Recommended Paper
To ensure the best print quality and feed reliability, use 75 g/m2 (20 lb) xerographic paper. Business
paper designed for general business use also provides acceptable print quality. Only use paper able to
withstand high temperatures without discoloring, bleeding, or releasing hazardous emissions. The laser
printing process heats paper to high temperatures. Check with the manufacturer or vendor to determine
whether the paper you have chosen is acceptable for laser printers.
It is recommended that you perform trial print before purchasing large quantities of print media. When
choosing any print media, you should consider the weight, fiber content, and color.
Unacceptable Paper
The following paper types are not recommended for use with the printer:
• Chemically treated paper used to make copies without carbon paper, also known as carbonless
paper, carbonless copy paper (CCP), or no carbon required (NCR) paper.
• Preprinted paper with chemicals that may contaminate the printer.
• Preprinted paper that can be affected by the temperature in the fuser unit.
• Preprinted paper that requires a registration (the precise print location on the page) greater than
±0.09 inches, such as optical character recognition (OCR) forms.
Selecting Paper
Proper paper selection helps prevent jams and ensures trouble-free printing.
To help avoid jams or poor print quality:
• Always use new, undamaged paper.
• Before loading the paper, identify the recommended print side of the paper.
This information is usually indicated on the paper package.
• Do not use paper that you have cut or trimmed.
• Do not mix print media sizes, weights, or types in the same source. This may result in a paper jam.
• Do not remove the tray while printing is in progress.
• Ensure that the paper is properly loaded in the tray.
• Flex the paper back and forth, and then fan them. Straighten the edges of the stack on a level sur-
face.
2. FIP
2.1 FIP
The FIP is the first step for trouble diagnosis. The FIP isolates the presence of various troubles
including error codes, and guides the troubleshooting procedure.
N
Ask the operator about trouble status.
Is operator’s operating method correct?
Ready to Print
<IPv6 duplicate>
446 Flip FIP-1.22
Duplicate IPv6 addresses detected upon startup.
IPv6 Duplicate
Change IPaddress
027
Ready to Print
<IPv4 duplicate>
452 Flip FIP-1.22
Duplicate IPv4 addresses detected upon startup.
IPv4 Duplicate
Change IPaddress
MCU NVRAM Error
Restart Printer <IOT NVRAM Error>
041 340 Flip The operation error of NVM (read/write check error etc.) is FIP-1.23
Error 041-340 detected.
Restart Printer
Fan Motor Error
Restart Printer <IOT Fan Motor Failure>
313 Flip MCU detects an error upon receiving error signal from the FIP-1.24
Error 042-313 Fan.
Restart Printer
Motor Error
Restart Printer
<IOT Main Motor Failure>
325 Flip FIP-1.25
Main Motor failure is detected.
Error 042-325
Restart Printer
Motor Error
Restart Printer
<IOT Sub Motor Failure>
326 Flip FIP-1.26
Sub Motor failure is detected.
Error 042-326
Restart Printer
042
K Mode Sol Error
Restart Printer <IOT K Mode Solenoid Error 1>
372 Flip The error is generated when K Mode Solenoid (Color Mode FIP-1.27
Error 042-372 Switching Solenoid) does not operate in specified time.
Restart Printer
K Mode Sol Error
Restart Printer <IOT K Mode Solenoid Error 2>
The error is generated when the gear which operates by K
373 Flip FIP-1.27
Mode Solenoid (Color Mode Switching Solenoid) rotates two
Error 042-373 times.
Restart Printer
Over Heat
Please Wait...
<IOT Over Heat Stop>
700 Flip FIP-1.28
The temp. Sensor sensed high temperature.
Error 042-700
Please Wait...
Laser Error
Restart Printer
<IOT ROS Failure>
061 370 Flip FIP-1.29
The operation error of ROS (rotational error etc.) is detected.
Error 061-370
Restart Printer
Remedy
Step Check
Yes No
Possible causative parts:
HARN ASSY OPTION (PL3.1.20)
PWBA MCU (PL8.2.13)
FEEDER ASSY OPT (PL12.1.3)
HARN ASSY TRAY (PL12.3.23)
Reseat the
Checking the Optional Feeder for installation.
1 Go to step 3. Optional Feeder,
Is the Optional Feeder installed correctly?
then go to step 2.
2 Does the error still occur when printing? Go to step 3. End of work.
Reconnect the
Checking the connectors for connection. connector(s)
Check the connections between the PWBA FEED H and P/J27, P/J273
3 Go to step 5.
PWBA MCU. and/or P/J419
Are P/J27, P/J273, and P/J419 connected surely? surely, then go to
step 4.
4 Does the error still occur when printing? Go to step 5. End of work.
Checking the HARN ASSY TRAY for continuity.
Replace the
Disconnect P/J419 from the PWBA FEED H.
5 Go to step 6. HARN ASSY
Disconnect P/J273 from the HARN ASSY OPTION.
TRAY.
Is each cable of P/J419 <=> P/J273 continuous?
Checking the HARN ASSY OPTION for continuity.
Replace the
Disconnect P/J27 from the PWBA MCU.
6 Go to step 7. HARN ASSY
Disconnect P/J273 from the HARN ASSY TRAY.
OPTION.
Is each cable of P/J27 <=> P/J273 continuous?
Checking after replacing the FEEDER ASSY OPT. Replace the
7 Replace the FEEDER ASSY OPT. (Refer to RRP10.1.) PWBA MCU. End of work.
Does the error still occur when the power is turned ON? (Refer to RRP8.9.)
Remedy
Step Check
Yes No
Possible causative parts:
FUSER UNIT (PL6.1.1)
HARNESS ASSY FUSING UNIT MG SFP (PL6.1.2)
PWBA MCU (PL8.2.13)
PWBA LVPS (PL8.2.1)
Checking after resetting the fuser unit
Reseat the fuser unit.
Warning: Start the operation after the fuser unit has
1 Go to step 2. End of work.
cooled down.
Does the error still occur when the power is turned OFF and
ON?
Checking the connectors for connection.
Remove the fuser unit.
Warning: Start the operation after the fuser unit has
cooled down.
Check the connections between the PWBA MCU (P/J17)
and fuser unit (P/J171).
Check the connections between the fuser unit (P/J171) and
PWBA LVPS (P/J47). "Reconnect the
Check the connections between the PWBA LVPS (P/J501 connector(s) P/
and P/J502) and PWBA MCU (P/J14 and P/J15). J17, P/J47, P/
2 Are these connectors connected correctly? Go to step 4. J171, P/J501, P/
J502, P/J14 and/
or P/J15 correctly,
then go to step 3."
Does the error still occur when the power is turned OFF and
3 Go to step 4. End of work.
ON?
Checking the HARNESS ASSY FUSING UNIT MG SFP for
continuity. Replace the
Disconnect J17 from the PWBA MCU. HARNESS ASSY
4 Go to step 5.
Disconnect J47 from the PWBA LVPS. FUSING UNIT MG
Is each cable of J17 and J47 <=> P171 continuous? SFP.
NOTE: P171 is attached to the frame.
Remedy
Step Check
Yes No
Checking the resistances of Temp. Sensor in the fuser unit.
Remove the fuser unit.
Warning: Start the operation after the fuser unit has
cooled down.
Check the resistances across the following pins of the
removed fuser unit.
J171-5pin <=> J171-4pin Warning: Start the
J171-6pin <=> J171-8pin operation after the
J171-6pin <=> J171-7pin fuser unit has
Can the resistances be measured? (The resistances are 7 cooled down.
k-ohm at 180 degrees C). Replace the fuser
5 Go to step 6.
unit. (Refer to
RRP6.1.) After
replacement, be
sure to clear the
life counter value.
Remedy
Step Check
Yes No
Possible causative parts:
FUSER UNIT (PL6.1.1)
PWBA MCU (PL8.2.13)
Warning: Start the
operation after the
fuser unit has
cooled down.
Checking the life counter value of the fuser unit. Replace the fuser
1 Go to step 2.
Does the life counter value show the near of the end? unit. (Refer to
RRP6.1.) After
replacement, be
sure to clear the
life counter value.
Checking after resetting the fuser unit.
Reseat the fuser unit.
Warning: Start the operation after the fuser unit has
2 Go to step 3. End of work.
cooled down.
Does the error still occur when the power is turned OFF and
ON?
Checking after replacing the fuser unit.
Replace the fuser unit. (Refer to RRP6.1.)
Warning: Start the operation after the fuser unit has
Replace the
cooled down.
3 PWBA MCU. End of work.
Does the error still occur when the power is turned OFF and
(Refer to RRP8.9.)
ON?
NOTE: After replacement, be sure to clear the life
counter value.
Remedy
Step Check
Yes No
Possible causative parts:
FUSER UNIT (PL6.1.1)
HARNESS ASSY FUSING UNIT MG SFP (PL6.1.2)
PWBA LVPS (PL8.2.1)
PWBA MCU (PL8.2.13)
HARNESS ASSY LVPS MAIN MG SFP (PL9.1.3)
Does the error still occur when the power is turned OFF and
1 Go to step 2. End of work.
ON?
Checking after resetting the fuser unit.
Reseat the fuser unit.
Warning: Start the operation after the fuser unit has
2 Go to step 3. End of work.
cooled down.
Does the error still occur when the power is turned OFF and
ON?
Checking the connectors for connection.
Remove the fuser unit.
Warning: Start the operation after the fuser unit has
cooled down.
Check the connections between the PWBA MCU (P/J17)
and fuser unit (P/J171).
Check the connections between the fuser unit (P/J171) and
PWBA LVPS (P/J47). "Reconnect the
Check the connections between the PWBA LVPS (P/J501 connector(s) P/
and P/J502) and PWBA MCU (P/J14 and P/J15). J17, P/J47, P/
3 Are these connectors connected correctly? Go to step 5. J171, P/J501, P/
J502, P/J14 and/
or P/J15 correctly,
then go to step 4."
Does the error still occur when the power is turned OFF and
4 Go to step 5. End of work.
ON?
Checking the HARNESS ASSY FUSING UNIT MG SFP for
continuity. Replace the
Disconnect J17 from the PWBA MCU. HARNESS ASSY
5 Go to step 6.
Disconnect J47 from the PWBA LVPS. FUSING UNIT MG
Is each cable of J17 and J47 <=> P171 continuous? SFP.
NOTE: P171 is attached to the frame.
Checking the HARNESS ASSY LVPS MAIN MG SFP for
Replace the
continuity.
HARNESS ASSY
6 Disconnect J14 from the PWBA MCU. Go to step 7.
LVPS MAIN MG
Disconnect J501 from the PWBA LVPS.
SFP.
Is each cable of J14 <=> J501 continuous?
Remedy
Step Check
Yes No
Checking after replacing the fuser unit
Replace the fuser unit. (Refer to RRP6.1.)
Warning: Start the operation after the fuser unit has
cooled down.
7 Go to step 8. End of work.
Does the error still occur when the power is turned OFF and
ON?
NOTE: After replacement, be sure to clear the life
counter value.
Checking after the PWBA LVPS.
Replace the
Replace the PWBA LVPS. (Refer to RRP8.5.)
8 PWBA MCU. End of work.
Does the error still occur when the power is turned off and
(Refer to RRP8.9.)
on?
Remedy
Step Check
Yes No
Possible causative parts:
FUSER UNIT (PL6.1.1)
PWBA MCU (PL8.2.13)
Checking the fuser unit for installation.
Reseat the fuser
Is the fuser unit installed correctly?
1 Go to step 3. unit, then go step
Warning: Start the operation after the fuser unit has cooled
2.
down.
Does the error still occur when the power is turned OFF and
2 Go to step 3. End of work.
ON?
Checking after replacing the fuser unit.
Replace the fuser unit. (Refer to RRP6.1.)
Warning: Start the operation after the fuser unit has
Replace the
cooled down.
3 PWBA MCU. End of work
Does the error still occur when the power is turned OFF and
(Refer to RRP8.9.)
ON?
NOTE: After replacement, be sure to clear the life
counter value.
Remedy
Step Check
Yes No
Possible causative parts:
PWBA ESS SFP (PL8.1.7)
Replace the
Does the error still occur when the power is turned OFF and
1 PWBA ESS SFP. End of work.
ON?
(Refer to RRP8.3.)
Remedy
Step Check
Yes No
Possible causative parts:
PWBA ESS SFP (PL8.1.7)
PWBA MCU (PL8.2.13)
Does the error still occur when the power is turned OFF
1 Go to step 2. End of work.
and ON?
Checking after replacing the PWBA ESS SFP.
Replace the
Replace the PWBA ESS SFP. (Refer to RRP8.3.)
2 PWBA MCU. End of work.
Does the error still occur when the power is turned off and
(Refer to RRP8.9.)
on?
Remedy
Step Check
Yes No
Possible causative parts:
MEMORY CARD (OPTION) (PL8.1.15)
Checking for memory expansion. Install additional
1 Is additional memory installed? Go to step 2. memory. Or, re-
Is the additional memory installed properly? install it properly.
Checking after setting the Print Mode to "Standard" via the
printer driver Set the Print Mode of the printer driver to
2 Go to step 3. End of work.
"Standard".
Does the error persist during printing?
The current
printing job
Deleting the data by executing Clear Storage. Execute process cannot be
3 "Clear Storage"under [Maintenance] in the Control Panel. continued End of work.
Does the error persist during printing? because the
memory capacity
is exceeded.
Remedy
Step Check
Yes No
Possible causative parts:
PWBA ESS SFP (PL8.1.7)
Checking cable plug/unplug.
1 Plug and unplug the cable. (USB cable or I/F cable) Go to step 2. End of work.
Does the error still occur when printing?
Checking after replacing the Cable.
Replace the
Replace the cable. (USB cable or I/F cable)
2 PWBA ESS SFP. End of work.
Does the error still occur when the power is turned off and
(Refer to RRP8.3.)
on?
Remedy
Step Check
Yes No
Possible causative parts:
PWBA ESS SFP (PL8.1.7)
Checking the download file. Re-download the
1 Go to step 2.
Was the file for C2900 downloaded? correct file.
Checking the connection between PC and printer.
Are your PC and the printer correctly connected by USB or
LAN?
2 Go to step 3. End of work.
Disconnect and reconnect the USB or network cable.
Does the error still occur when the power is turned OFF and
ON?
Checking after reseating the PWBA ESS SFP.
Reseat the PWBA ESS SFP.
3 Go to step 4. End of work.
Does the error still occur when the power is turned OFF and
ON?
Checking re-downloading the correct file for C2900.
Replace the
Re-download the correct file from web site.
4 PWBA ESS SFP. End of work.
Does the error still occur when the power is turned OFF and
(Refer to RRP8.3.)
ON?
FIP-1.11 016-753 / 016-755: PDF password error / PDF print disabled error
Remedy
Step Check
Yes No
Possible causative parts:
-
Checking the PDF data.
-Enter the correct PDF document password again. Upgrade the
1 End of work.
-Change the PDF document security setting. firmware.
Does the error still occur when printing?
Remedy
Step Check
Yes No
Possible causative parts:
-
Checking the user‘s account setting.
Upgrade the
1 Set the correct user‘s account (user name and password). End of work.
firmware.
Does the error still occur when printing?
Remedy
Step Check
Yes No
Possible causative parts:
-
Checking the “Black&White” setting.
Upgrade the
1 Set the [Color Mode] to the [Color]. End of work.
firmware.
Does the error still occur when printing?
Remedy
Step Check
Yes No
Possible causative parts:
-
Checking the “Color Track” setting.
Set the correct value of [User Registration] exceed the Upgrade the
1 End of work.
limitation. firmware.
Does the error still occur when printing?
Remedy
Step Check
Yes No
Possible causative parts:
PWBA ESS SFP (PL8.1.7)
Use the paper that
Checking the paper size. meets the
1 Go to step 3.
Does the paper size in use meet the specifications? specifications,
then go to step 2.
2 Does the error still occur when printing? Go to step 3. End of work.
Checking the paper size setup.
3 Go to step 5. Go to step 4.
Does the using paper size match the printer setup value?
Setup the paper size through your PC.
4 Go to step 5. End of work.
Does the error still occur when printing?
Checking the printing job.
Go to step 6.
5 Does the error still occur when printing the Windows test End of work.
print?
Replace the
Checking the firmware version. Upgrade the
6 PWBA ESS SFP.
Is the firmware the latest version? firmware.
(Refer to RRP8.3.)
Remedy
Step Check
Yes No
Possible causative parts:
PWBA ESS SFP (PL8.1.7)
MEMORY CARD (OPTION) (PL8.1.15)
Checking the file data in the printer.
1 Print or clear the stored files and data at the printer memory. Go to step 2. End of work.
Does the error still occur when printing?
Checking the memory capacity for print. Add the MEMORY
2 Print the small size file (like a Windows test page). Go to step 3. CARD or divide
Does the error still occur when printing? the printing job.
Replace to the
3 Is the customer using the recommended memory card? Go to step 4. recommended
memory card.
Checking the MEMORY CARD (OPTION) installation.
4 Reseat the MEMORY CARD (OPTION). Go to step 5. End of work.
Does the error still occur when turning on the power?
Checking after resetting the MEMORY CARD (OPTION). Replace the
5 Replace the MEMORY CARD. (Refer to RRP8.4.) PWBA ESS SFP. End of work.
Does the error still occur when turning on the power? (Refer to RRP8.3.)
Remedy
Step Check
Yes No
Possible causative parts:
PWBA MCU (PL8.2.13)
Does the error still occur after several ON/OFF procedures
1 Go to step 2. End of work. *1
of the power?
Upgrade the
Checking the firmware version.
2 Go to step 3. firmware, then go
Is the firmware the latest version?
to step 3.
Checking after resetting the PWBA MCU.
Reseat the PWBA MCU.
3 Go to step 4. End of work. *1
Does the error still occur when the power is turned OFF and
ON?
Checking after replacing the PWBA MCU.
Replace the PWBA MCU. (Refer to RRP8.9.) Go to Electrical
4 End of work.
Does the error still occur when the power is turned OFF and Noise.
ON?
*1: Though some kind of foreign noise would be possible cause, go to FIP Electrical Noise in Other FIP
and check, to make sure.
Remedy
Step Check
Yes No
Possible causative parts:
PWBA MCU (PL8.2.13)
Download the Firmware using the download mode.
(Refer to "1.2 Firmware version up procedure using the
Replace the
download mode" of "Appendix_1 Firmware download".)
1 PWBA MCU End of work.
(Refer to RRP8.9).
Does the error still occur when the power is turned off and
on?
Remedy
Step Check
Yes No
Possible causative parts:
PWBA ESS SFP (PL8.1.7)
Upgrade the
Checking the firmware version.
1 Go to step 2. firmware, then go
Is the firmware the latest version?
step 2.
Replace the
Checking the error.
2 PWBA ESS SFP. End of work.
Does the error still occur when printing?
(Refer to RRP8.3.)
Remedy
Step Check
Yes No
Possible causative parts:
PWBA ESS SFP (PL8.1.7)
PWBA MCU (PL8.2.13)
HARNESS ASSY ESS MG SFP (PL9.1.1)
Checking after resetting the PWBA ESS SFP and PWBA
MCU.
1 Reseat the PWBA ESS SFP and PWBA MCU. Go to step 2. End of work.
Does the error still occur when the power is turned OFF and
ON?
Checking the connectors for connection.
Check the connections between the PWBA MCU and
PWBA ESS SFP.
Are P/J10 and P/J101 connected correctly?
Reconnect the
connector(s) P/
2 Go to step 4. J10 and/or P/J101
correctly, then go
to step 3.
Does the error still occur when the power is turned OFF and
3 Go to step 4. End of work.
ON?
Checking the HARNESS ASSY ESS MG SFP for continuity.
Replace the
Disconnect J10 from the PWBA MCU.
4 Go to step 5. HARNESS ASSY
Disconnect J101 from the PWBA ESS SFP.
ESS MG SFP.
Is each cable of J10 <=> J101 continuous?
Checking the firmware version Upgrade the
5 Go to step 6.
Is the firmware the latest version? firmware.
Checking after replacing the PWBA MCU.
Replace the
Replace the PWBA MCU. (Refer to RRP8.9.)
6 PWBA ESS SFP. End of work.
Does the error still occur when the power is turned OFF and
(Refer to RRP8.3.)
ON?
FIP-1.21 024-985: Waiting for "Continue" key to be pressed after reloading paper to the
SSI
Remedy
Step Check
Yes No
Possible causative parts:
PWBA ESS SFP (PL8.1.7)
Replace the
Checking the firmware version. Upgrade the
1 PWBA ESS SFP.
Is the firmware the latest version? firmware.
(Refer to RRP8.3.)
Remedy
Step Check
Yes No
Possible causative parts:
-
Checking the IP addresses.
Remove the duplicate IP addresses. Upgrade the
1 End of work.
Does the error still occur when the power is turned off and firmware.
on?
Remedy
Step Check
Yes No
Possible causative parts:
DRUM CARTRIDGE (PL4.1.21)
PWBA MCU (PL8.2.13)
HARN ASSY PHD XPRO (PL9.1.11)
Does the error still occur after several ON/OFF procedures
1 Go to step 2. End of work. *1
of the power?
Checking after resetting the DRUM CARTRIDGE and
TONER CARTRIDGEs.
Reseat the DRUM CARTRIDGE and four TONER
2 Go to step 3. End of work. *1
CARTRIDGEs.
Does the error still occur when the power is turned OFF and
ON?
Checking after resetting the PWBA MCU.
Reseat the PWBA MCU.
3 Go to step 4. End of work. *1
Does the error still occur when the power is turned OFF and
ON?
Reconnect the
Checking the connectors for connection.
connector(s) P/
Check the connections between the PWBA EEPROM and
4 Go to step 6. J42 and P/J144
PWBA MCU.
surely, then go to
Are P/J 144, and P/J 42 connected surely?
step 5.
Does the error still occur when the power is turned OFF and
5 Go to step 6. End of work.
ON?
Checking the HARN ASSY PHD XPRO for continuity.
Replace the
Disconnect J42 from the PWBA MCU.
6 Go to step 7. HARN ASSY PHD
Disconnect J144 from the PWBA EEPROM (XPRO).
XPRO.
Is each cable of J42 <=> J144 continuous?
Checking after replacing the PWBA MCU.
Replace the PWBA MCU. (Refer to RRP8.9.) Go to Electrical
7 End of work.
Does the error still occur when the power is turned OFF and Noise.
ON?
*1: Though some kind of foreign noise would be possible cause, go to FIP Electrical Noise in Other FIP
and check, to make sure.
Remedy
Step Check
Yes No
Possible causative parts:
FAN (PL8.1.1)
PWBA LVPS (PL8.2.1)
PWBA MCU (PL8.2.13)
HARNESS ASSY LVPS MAIN MG SFP (PL9.1.3)
Does the error still occur when the power is turned OFF and
1 Go to step 2. End of work.
ON?
Checking the FAN for rotation.
Does the FAN function normally? Replace the
2 Checked by [Digital Output] - [Main Motor or Fan Motor] in PWBA MCU. Go to step 3.
[IOT Diag] of diagnosis. (Refer to RRP8.9.)
During this check, close the COVER ASSY FRONT MG.
Reconnect the
Check the connection between the FAN and the PWBA
connector P/J 503
3 LVPS. Go to step 5.
correctly, then go
Is P/J503 on the PWBA LVPS connected correctly?
to step 4.
Does the error still occur when the power is turned OFF and
4 Go to step 5. End of work.
ON?
Check the connections between the PWBA LVPS and
PWBA MCU.
Are P/J501 and P/J14 connected correctly?
Reconnect the
connector(s) P/
5 Go to step 7. J501 and P/J14
correctly, then go
to step 6.
Does the error still occur when the power is turned OFF and
6 Go to step 7. End of work.
ON?
Checking the HARNESS ASSY LVPS MAIN MG SFP for
Replace the
continuity.
HARNESS ASSY
7 Disconnect J501 from the PWBA LVPS. Go to step 8.
LVPS MAIN MG
Disconnect J14 from the PWBA MCU.
SFP.
Is each cable of J501 <=> J14 continuous?
Remedy
Step Check
Yes No
Checking the power to the FAN.
Disconnect J503 from the PWBA LVPS.
Is the voltage across P503-1pin <=> ground on the PWBA
LVPS, about +24 VDC when the interlock switch (HARN
ASSY INTERLOCK) is pushed?
Remedy
Step Check
Yes No
Possible causative parts:
DRIVE ASSY MAIN (PL7.1.2)
PWBA MCU (PL8.2.13)
HARNESS ASSY MAIN MOT MG SFP (PL9.1.7)
Does the error occur when the power is turned OFF and
1 Go to step 2. End of work.
ON?
Checking after resetting the DRUM CARTRIDGE.
Reseat the DRUM CARTRIDGE.
2 Go to step 3. End of work.
Does the error still occur when the power is turned OFF and
ON?
Checking the Main Motor for rotation.
Does the Main Motor function normally?
- PC Operation :
Replace the
Checked by [Main Motor Operation Check] of the [Machine
3 PWBA MCU. Go to step 4.
Check] in Tool Box.
(Refer to RRP8.9.)
- Panel Operation :
Checked by [Digital Output] - [Main Motor] of [IOT Diag] in
diagnosis.
Checking the connectors of the MAIN MOTOR for
connection.
Check the connections between the PWBA MCU and
DRIVE ASSY MAIN.
Are P/J21 and P/J211 connected correctly?
Reconnect the
connector(s) P/
4 Go to step 6. J21 and/or P/J211
correctly, then go
to step 5.
Does the error still occur when the power is turned OFF and
5 Go to step 6. End of work.
ON?
Checking the HARNESS ASSY MAIN MOT MG SFP for
Replace the
continuity.
HARNESS ASSY
6 Disconnect J21 from the PWBA MCU. Go to step 7.
MAIN MOT MG
Disconnect J211 from the DRIVE ASSY MAIN.
SFP.
Is each cable of J21 <=> J211 continuous?
Checking after resetting the DRIVE ASSY MAIN.
Reseat the DRIVE ASSY MAIN.
7 Go to step 8. End of work.
Does the error still occur when the power is turned OFF and
ON?
Checking the power to the DRIVE ASSY MAIN.
Replace the
Disconnect J21 from the PWBA MCU. Replace the
DRIVE ASSY
8 Are the voltages across J21-2pin/J21-4pin <=> ground on PWBA MCU.
MAIN. (Refer to
the PWBA MCU, about +24 VDC when the interlock switch (Refer to RRP8.9.)
RRP7.2.)
(HARN ASSY INTERLOCK) is pushed?
Remedy
Step Check
Yes No
Possible causative parts:
DRIVE ASSY SUB (PL7.1.1)
PWBA MCU (PL8.2.13)
HARNESS ASSY SUB MOT MG SFP (PL9.1.8)
Does the error still occur when the power is turned OFF and
1 Go to step 2. End of work.
ON?
Checking after resetting the fuser unit and DRUM
CARTRIDGE
Reseat the fuser unit and DRUM CARTRIDGE.
2 Warning: Start the operation after the fuser unit has Go to step 3. End of work.
cooled down.
Does the error still occur when the power is turned OFF and
ON?
Checking the Sub Motor for rotation.
Does the Sub Motor function normally?
- PC Operation : Replace the
3 Checked by [Fuser Motor Operation Check] of the [Machine PWBA MCU. Go to step 4.
Check] in Tool Box. (Refer to RRP8.9.)
- Panel Operation : Checked by [Digital Output] - [Sub
Motor] of [IOT Diag] in diagnosis.
Checking the connectors of the SUB MOTOR for
connection.
Check the connections between the PWBA MCU and
DRIVE ASSY SUB.
Are P/J22 and P/J221 connected correctly?
Reconnect the
connector(s) P/
4 Go to step 6. J22 and/or P/J221
correctly, then go
to step 5.
Does the error still occur when the power is turned OFF and
5 Go to step 6. End of work.
ON?
Checking the HARNESS ASSY SUB MOT MG SFP for
Replace the
continuity.
HARNESS ASSY
6 Disconnect J22 from the PWBA MCU. Go to step 7.
SUB MOT MG
Disconnect J221 from the DRIVE ASSY SUB.
SFP.
Is each cable of J22 <=> J221 continuous?
Checking after resetting the DRIVE ASSY SUB.
Reseat the DRIVE ASSY SUB.
7 Go to step 8. End of work.
Does the error still occur when the power is turned OFF and
ON?
Checking the power to the DRIVE ASSY SUB.
Replace the
Disconnect J22 from the PWBA MCU. Replace the
DRIVE ASSY
8 Are the voltages across J22-2pin/J22-4pin <=> ground on PWBA MCU.
SUB. (Refer to
the PWBA MCU, about +24 VDC when the interlock switch (Refer to RRP8.9.)
RRP7.1.)
(HARN ASSY INTERLOCK) is pushed?
Remedy
Step Check
Yes No
Possible causative parts:
DRIVE ASSY PH (PL7.1.4)
PWBA MCU (PL8.2.13)
HARN ASSY KSNR REGCL (PL9.1.9)
Does the error still occur when the power is turned OFF and
1 Go to step 2. End of work.
ON?
Checking the K Mode Solenoid (Color Mode Switching
Solenoid) for operation.
Does the K Mode Solenoid function normally?
Checked by [Digital Output] - [K Mode Solenoid] in [IOT
2 Diag] of diagnosis. Go to step 3. Go to step 4.
During this check, close the COVER ASSY FRONT MG.
Does the K Mode Solenoid click sound arise from the
DRIVE ASSY PH, when the K Mode Solenoid check is
performed?
Checking after resetting the DRIVE ASSY PH.
Reseat the DRIVE ASSY PH.
3 Go to step 8. End of work.
Does the error still occur when the power is turned OFF and
ON?
Checking the connector of the K Mode Solenoid in the
DRIVE ASSY PH for connection.
Check the connection between the PWBA MCU and K
Mode Solenoid.
Is P/J24 connected correctly?
Reconnect the
connector P/J24
4 Go to step 6.
correctly, then go
to step 5.
Does the error still occur when the power is turned OFF and
5 Go to step 6. End of work.
ON?
Checking the power to the K Mode Solenoid.
Disconnect J24 from the PWBA MCU. Replace the
6 Is the voltage across P24-1pin <=> ground on the PWBA Go to step 7. PWBA MCU.
MCU, about +24 VDC when the Interlock Switch (HARN (Refer to RRP8.9.)
ASSY INTERLOCK) is pushed?
Checking the K Mode Solenoid for resistance.
Replace the Replace the
Disconnect P/J24 from the PWBA MCU.
7 PWBA MCU. DRIVE ASSY PH.
Is the resistance across J24-1 and J24-2 about 80 to 110-
(Refer to RRP8.9.) (Refer to RRP7.3.)
ohm?
Remedy
Step Check
Yes No
Checking the connectors of the K Mode Sensor in the
DRIVE ASSY PH for connection
Check the connections between the PWBA MCU and K
Mode Sensor.
Are P/J26 and P/J261 connected correctly?
Reconnect the
connector(s) P/
8 Go to step 10. J26 and/or P/
J261correctly,
then go to step 9.
Does the error still occur when the power is turned OFF and
9 Go to step 10. End of work.
ON?
Checking the HARN ASSY KSNR REGCL for continuity.
Replace the
Disconnect J26 from the PWBA MCU.
10 Go to step 11. HARN ASSY
Disconnect J261 from the K Mode Sensor.
KSNR REGCL.
Is each cable of J26 <=> J261 continuous?
Checking the power to the K Mode Sensor.
Replace the
Disconnect J26 from the PWBA MCU.
11 Go to step 12. PWBA MCU.
Is the voltage across P26-1pin <=> ground on the PWBA
(Refer to RRP8.9.)
MCU, about +3.3 VDC?
Checking the K Mode Sensor for operation.
Remove the DRIVE ASSY PH from the printer once, but P/
J261 and P/J24 should be connected.
Replace the Replace the
Checked by [Digital Input] - [DI-04] in [IOT Diag] of
12 PWBA MCU. DRIVE ASSY PH.
diagnosis.
(Refer to RRP8.9.) (Refer to RRP7.3.)
During this check, close the COVER ASSY FRONT MG.
Does the status (L or H) change, when a piece of paper is
inserted into the gap of the K Mode Sensor?
Remedy
Step Check
Yes No
Possible causative parts:
SENSOR HUM (PL8.2.7)
PWBA MCU (PL8.2.13)
HARN ASSY HUM (PL9.1.6)
Reconnect the
Checking the connectors for connection.
connector(s) P/
Check the connections between the PWBA MCU and
1 Go to step 3. J20 and/or P/
SENSOR HUM.
J201 surely, then
Are P/J20 and P/J201 connected surely?
go to step 2
Does the error still occur when the power is turned off and
2 Go to step 3. End of work.
on?
Checking the HARN ASSY HUM for continuity.
Replace the
Disconnect P/J20 from the PWBA MCU.
3 Go to step 4. HARN ASSY
Disconnect P/J201 from the SENSOR HUM.
HUM.
Is each cable of P/J20 <=> P/J201 continuous?
Checking the output power of SENSOR HUM.
Replace the Replace the
Disconnect P/J20 on the PWBA MCU.
4 SENSOR HUM. PWBA MCU.
Is the voltage across ground <=> J20-4pin on the PWBA
(Refer to RRP8.7.) (Refer to RRP8.9.)
MCU, about +5VDC?
Remedy
Step Check
Yes No
Possible causative parts:
ROS ASSY (PL4.1.1)
HARN ASSY ROS RE (PL4.1.22)
HARN ASSY ROS VIDEO (PL4.1.23)
PWBA MCU (PL8.2.13)
Does the error still occur when the power is turned OFF
1 Go to step 2. End of work.
and ON?
Checking after resetting the PWBA MCU.
Reseat the PWBA MCU.
2 Go to step 3. End of work.
Does the error still occur when the power is turned OFF
and ON?
Checking after resetting the ROS ASSY.
Reseat the ROS ASSY.
3 Go to step 4. End of work.
Does the error still occur when the power is turned OFF
and ON?
Check the connections between the ROS ASSY and
PWBA MCU.
Are P/J40, P/J41, P/J411 and P/J412 connected correctly?
Reconnect the
connector(s) P/
J40, P/J41, P/J411
4 Go to step 6.
and/or P/J412
correctly, then go
to step 5.
Does the error still occur when the power is turned OFF
5 Go to step 6. End of work.
and ON?
Checking the HARN ASSY ROS RE for continuity.
Replace the
Disconnect P/J40 from the PWBA MCU.
6 Go to step 7. HARN ASSY ROS
Disconnect P/J411 from the ROS ASSY.
RE.
Is each cable of J40 <=> J411 continuous?
Checking the HARN ASSY ROS VIDEO for continuity.
Replace the
Disconnect J41 from the PWBA MCU.
7 Go to step 8. HARN ASSY ROS
Disconnect J412 from the ROS ASSY.
VIDEO.
Is each cable of J41 <=> J412 continuous?
Checking after replacing the ROS ASSY.
Replace the
Replace the ROS ASSY. (Refer to RRP4.1.)
8 PWBA MCU. End of work.
Does the error still occur when the power is turned OFF
(Refer to RRP8.9.)
and ON?
Remedy
Step Check
Yes No
Possible causative parts:
CASSETTE ASSY 250 (PL2.1.1)
HOLDER ASSY RETARD (PL2.1.5)
CLUTCH ASSY DRV (PL3.1.1)
SOLENOID FEED MSI (PL3.1.11)
HARN ASSY L SIDE (PL3.1.18)
ROLL ASSY FEED (PL3.2.4)
ACTUATOR REGI ROLL M (PL3.2.8)
ACTUATOR REGI IN (PL3.2.11)
SENSOR PHOTO (PL3.2.13)
DRIVE ASSY MAIN (PL7.1.2)
DRIVE ASSY PH (PL7.1.4)
PWBA MCU (PL8.2.13)
HARNESS ASSY MAIN MOT MG SFP (PL9.1.7)
HARN ASSY KSNR REGCL (PL9.1.9)
Replace the paper
Checking the paper condition. with a new and dry
1 Go to step 3.
Is the paper in the Tray 1 wrinkled or damaged? one, then go to
step 2.
2 Does the error still occur when printing? Go to step 3. End of work.
Checking after reloading a new paper.
3 Reload a new paper in the Tray 1. Go to step 4. End of work.
Does the error still occur when printing?
Checking the COVER ASSY FRONT MG for latching.
Open and close the COVER ASSY FRONT MG, and then
4 Go to step 5. End of work.
latch correctly.
Does the error still occur when printing?
Checking the Main Motor (DRIVE ASSY MAIN) for
operation.
Does the Main Motor (DRIVE ASSY MAIN) operate
5 properly? Go to step 6. Go to step 19.
Checked by [Digital Output] - [Main Motor] in [IOT Diag] of
diagnosis.
During this check, close the COVER ASSY FRONT MG.
Checking the DRIVE ASSY PH for operation.
Does the ROLL ASSY FEED, ROLL ASSY REGI and ROLL
Reseat or replace
REGI METAL rotate properly?
the DRIVE ASSY
6 Checked by [Digital Output] - [Regi Clutch] in [IOT Diag] of Go to step 7.
PH. (Refer to
diagnosis.
RRP7.3.)
During this check, cheat the interlock switch (HARN ASSY
INTERLOCK).
Checking the paper feeding position.
7 Go to step 8. Go to step 12.
Is the paper not fed from the Tray 1?
Checking after resetting the Guide Sides and End Guide on
the Tray 1.
8 Reset the Guide Sides and End Guide, and reseat the Tray Go to step 9. End of work.
1 to the printer correctly.
Does the error still occur when printing?
Checking the HOLDER ASSY RETARD on the Tray 1 for
Replace the
shape and rotation.
HOLDER ASSY
9 Pull the Tray 1 out from the printer. Go to step 10.
RETARD.
Is the HOLDER ASSY RETARD not contaminated and/or
(Refer to RRP2.2.)
damaged, and rotated smoothly?
Remedy
Step Check
Yes No
Checking the ROLL ASSY FEED for shape and rotation.
Replace the ROLL
Pull the Tray 1 out from the printer.
10 Go to step 11. ASSY FEED.
Is the ROLL ASSY FEED not contaminated and/or
(Refer to RRP3.5.)
damaged, and rotated smoothly?
Checking the Tray 1 Feed Solenoid (SOLENOID FEED
MSI) for operation.
Does the Tray 1 Feed Solenoid (SOLENOID FEED MSI) Replace the
operate properly? CASSETTE ASSY
11 Go to step 22.
Check by [Digital Output] - [Tray1 Feed Solenoid] in [IOT 250. (Refer to
Diag] of diagnosis. RRP2.1.)
During this check, cheat the interlock switch (HARN ASSY
INTERLOCK).
The paper lead
edge stay after the
Checking the paper lead edge staying position.
ROLL ASSY REGI
12 Does the paper lead edge stay before the ROLL ASSY Go to step 13.
and ROLL REGI
REGI and ROLL REGI METAL?
METAL, then go to
step 16.
Remove the
Checking the paper transfer path between the ROLL ASSY
obstacles or stains
13 FEED and ROLL ASSY REGI. Go to step 14.
from the paper
Are there any obstacles on the paper transfer path?
transfer path.
Checking the ACTUATOR REGI IN for shape and operation. Reseat the
Remove the CHUTE ASSY LOW (PL3.2.27) once to check ACTUATOR REGI
14 the shape and operation. Go to step 15. IN. If broken or
Are the shape and operation of the ACTUATOR REGI IN deformed, replace
normal? it.
Checking the Regi. Sensor (SENSOR PHOTO) for
operation.
Does the number on the screen increase by one, when the
actuator (ACTUATOR REGI IN) is operated?
15 Go to step 16. Go to step 26.
Remove the CHUTE ASSY LOW (PL3.2.27) once to check
the operation.
Checked by [Digital Input] - [Regi Sensor] in [IOT Diag] of
diagnosis.
Checking the Regi. Clutch (CLUTCH ASSY DRV) for
operation, and ROLL ASSY REGI and ROLL REGI METAL
for rotation.
Checked by [Digital Output] - [Regi Clutch] in [IOT Diag] of
diagnosis.
16 Go to step 17. Go to step 30.
Does the Regi. Clutch (CLUTCH ASSY DRV) operate
properly, and the ROLL ASSY REGI and ROLL REGI
METAL rotate?
During this check, cheat the interlock switch (HARN ASSY
INTERLOCK).
Checking the ACTUATOR REGI ROLL M for shape and Reseat the
operation. ACTUATOR REGI
Remove the CHUTE ASSY LOW (PL3.2.27) once to check ROLL M. If broken
17 Go to step 18.
the shape and operation. or deformed,
Are the shape and operation of the ACTUATOR REGI replace it with a
ROLL M normal? new one.
Remedy
Step Check
Yes No
Checking the Regi. Sensor (SENSOR PHOTO) for
operation.
Does the number on the screen increase by one, when the
Replace the
actuator (ACTUATOR REGI IN) is operated?
18 PWBA MCU. Go to step 26.
Remove the CHUTE ASSY LOW (PL3.2.27) once to check
(Refer to RRP8.9.)
the operation.
Checked by [Digital Input] - [Regi Sensor] in [IOT Diag] of
diagnosis.
Checking the connectors for connection.
Check the connections between the PWBA MCU and
DRIVE ASSY MAIN (Main Motor).
Are P/J21 and P/J211 connected correctly?
Reconnect the
connector(s) P/
19 Go to step 20.
J21 and/or P/J211
correctly.
Remedy
Step Check
Yes No
Checking the power to the SOLENOID FEED MSI.
Disconnect J23 from the PWBA MCU. Replace the
24 Is the voltage across P23-1pin <=> ground on the PWBA Go to step 25. PWBA MCU.
MCU, about +24 VDC when the Interlock Switch (HARN (Refer to RRP8.9.)
ASSY INTERLOCK) is pushed?
Replace the
Checking the SOLENOID FEED MSI for resistance. Replace the
SOLENOID FEED
25 Disconnect P/J231 of the SOLENOID FEED MSI. PWBA MCU.
MSI. (Refer to
Is the resistance across J231-1 and J231-2 about 96 ohm? (Refer to RRP8.9.)
RRP3.3.)
Checking the connectors of the SENSOR PHOTO (Regi
Sensor) for connection.
Check the connections between the PWBA MCU and
SENSOR PHOTO.
Are P/J23 and P/J232 connected correctly?
Reconnect the
connector(s) P/
26 Go to step 27.
J23 and/or P/J232
correctly.
Remedy
Step Check
Yes No
Checking the connectors of the CLUTCH ASSY DRV (Regi
Clutch) for connection.
Check the connections between the PWBA MCU and
CLUTCH ASSY DRV.
Are P/J26 and P/J262 connected correctly?
Reconnect the
connector(s) P/
30 Go to step 31.
J26 and/or P/J262
correctly.
Remedy
Step Check
Yes No
Possible causative parts:
PWBA MCU (PL8.2.13)
FEEDER ASSY OPT (PL12.1.3)
HARNESS ASSY TRAY MOT (PL12.2.2)
HARNESS ASSY TRAY COMP (PL12.2.20)
PWBA FEED H (PL12.2.1)
SOLENOID FEED MSI (PL12.2.15)
CLUTCH ASSY DRV (PL12.2.6)
MOTOR ASSY SUB (PL12.2.16)
ROLL ASSY FEED (PL12.4.4)
SENSOR PHOTO (PL12.4.13)
CASSETTE ASSY 250 OPT (PL12.5.1)
HOLDER ASSY RETARD (PL12.5.5)
Replace the paper
Checking the paper condition. with a new and dry
1 Go to step 3.
Is the paper in the Tray 2 wrinkled or damaged? one, then go to
step 2.
2 Does the error still occur when printing? Go to step 3. End of work.
Checking after reloading a new paper.
3 Reload a new paper in the Tray 2. Go to step 4. End of work.
Does the error still occur when printing?
Checking the COVER ASSY FRONT MG for latching.
Open and close the COVER ASSY FRONT MG, and then
4 Go to step 5. End of work.
latch correctly.
Does the error still occur when printing?
Checking the Paper Path Sensor (SENSOR PHOTO) for
operation.
Does the number on the screen increase by one, when the
5 Go to step 6. Go to step 15.
actuator (ACTUATOR REGI IN) is operated?
Checked by [Digital Input] - [OptionPathSensor] in [IOT
Diag] of diagnosis.
Checking the MOTOR ASSY SUB for operation.
Does the MOTOR ASSY SUB operate properly?
Checked by [Digital Output] - [Sub Motor] on [IOT Diag] of
6 Go to step 7. Go to step 19.
diagnosis.
During this check, cheat the interlock switch (HARN ASSY
INTERLOCK).
Checking the paper feeding.
7 Go to step 12. Go to step 8.
Is the paper fed from the Tray 2?
Checking after resetting the Guide Sides and End Guide on
the Tray 2.
8 Reset the Guide Sides and End Guide, and reseat the Tray2 Go to step 9. End of work.
to the printer correctly.
Does the error still occur when printing?
Checking the HOLDER ASSY RETARD on the Tray 2 for
Replace the
shape and rotation.
HOLDER ASSY
9 Pull the Tray 2 out from the printer. Go to step 10.
RETARD. (Refer
Is the HOLDER ASSY RETARD not contaminated and/or
to RRP2.2.)
damaged, and rotated smoothly?
Remedy
Step Check
Yes No
Checking the ROLL ASSY FEED for shape and rotation Replace the ROLL
Pull the Tray 2 out from the printer. ASSY FEED.
10 Go to step 11.
Is the ROLL ASSY FEED not contaminated and/or (Refer to
damaged, and rotated smoothly? RRP10.2.)
Checking the Tray 2 Feed Solenoid (SOLENOID FEED
MSI) for operation.
Does the Tray 2 Feed Solenoid (SOLENOID FEED MSI)
Replace the
operate properly?
11 CASSETTE ASSY Go to step 22.
Checked by [Digital Output] - [DO-31] in [IOT Diag] of
250 OPT.
diagnosis.
During this check, cheat the interlock switch (HARN ASSY
INTERLOCK).
Checking the Tray 2 Turn Clutch (CLUTCH ASSY DRV) for
operation.
Does the Tray 2 Turn Clutch (CLUTCH ASSY DRV) operate
properly?
12 Go to step 13. Go to step 26.
Checked by [Digital Output] - [Tray 2 Turn Clutch] in [IOT
Diag] of diagnosis.
During this check, cheat the interlock switch (HARN ASSY
INTERLOCK).
Replace the
Checking the paper lead edge staying position.
FEEDER ASSY
13 Does the paper lead edge stay before the ROLL ASSY Go to step 14.
OPT. (Refer to
REGI and ROLL REGI METAL?
RRP10.1.)
Checking the paper path. Remove the Replace the
Remove the Tray 1 and Tray 2 paper cassettes. obstacles or stains FEEDER ASSY
14
Are there any obstacles on the paper transfer path between from the paper OPT. (Refer to
the Tray 2 and the Regi Assy? transfer path. RRP10.1.)
Checking the connectors of the SENSOR PHOTO (Paper
Reconnect the
Path Sensor) for connection.
connector(s) P/
15 Check the connections between the PWBA FFE D and Go to step 16.
J420 and/or P/
SENSOR PHOTO.
J4200 correctly.
Are P/J420 and P/J4200 connected correctly?
Checking the HARNESS ASSY TRAY COMP for continuity.
Replace the
Disconnect J420 from the PWBA FEED H.
16 Go to step 17. HARNESS ASSY
Disconnect J4200 from the SENSOR PHOTO.
TRAY COMP
Is each cable of J420 <=> J4200 continuous?
Checking the power to the SENSOR PHOTO.
Disconnect J420 from the PWBA FEED H. Replace the
17 Go to step 18.
Is the voltage across P420-6pin <=> ground on the PWBA PWBA FEED H.
FEED H, about +3.3 VDC?
Checking the SENSOR PHOTO for operation.
Replace the
Check the voltage across J420-5pin <=> ground on the
Replace the SENSOR PHOTO
18 PWBA FEED H.
PWBA FEED H. (Paper Path
Does the voltage change, when the actuator (ACTUATOR
Sensor).
REGI IN) is operated?
Checking the connectors for connection. Reconnect the
Check the connections between the PWBA FEED H and connector(s) P/
19 Go to step 20.
MOTOR ASSY SUB. J422 and/or P/
Are P/J422 and P/J4211 connected correctly? J4211 correctly.
Checking the HARNESS ASSY TEAY MOT for continuity.
Replace the
Disconnect J422 from the PWBA FEED H.
20 Go to step 21. HARNESS ASSY
Disconnect J4211 from the MOTOR ASSY SUB.
TRAY MOT.
Is each cable of J422 <=> J4211 continuous?
Remedy
Step Check
Yes No
Checking the power to the MOTOR.
Disconnect J422 from the PWBA FEED H. Replace the
Replace the
21 Are the voltages across J422-6pin <=> ground on the MOTOR ASSY
PWBA FEED H.
PWBA FEED H, about +24 VDC when the interlock switch SUB.
(HARN ASSY INTERLOCK) is pushed?
Checking the connectors of the SOLENOID FEED for
Reconnect the
connection.
connector(s) P/
22 Check the connections between the PWBA FEED H and Go to step 23.
J421 and/or P/
SOLENOID FEED.
J4211 correctly.
Are P/J421 and P/J4211 connected correctly?
Checking the HARNESS ASSY TRAY COMP for continuity.
Replace the
Disconnect J421 from the PWBA FEED H.
23 Go to step 24. HARNESS ASSY
Disconnect P4211 from the SOLENOID FEED.
TRAY COMP.
Is each cable of J421 <=> P4211 continuous?
Checking the power to the SOLENOID FEED MSI.
Disconnect J421 from the PWBA FEED H.
Replace the
24 Is the voltage across P421-1pin <=> ground on the PWBA Go to step 25.
PWBA FEED H.
FEED H, about +24 VDC when the Interlock Switch (HARN
ASSY INTERLOCK) is pushed?
Checking the SOLENOID FEED MSI for resistance.
Replace the
Disconnect P/J4211 of the SOLENOID FEED MSI. Replace the
25 SOLENOID FEED
Is the resistance across J4211-1 and J4211-2 approximately PWBA FEED H.
MSI.
96 ohm?
Checking the connectors of the Feed Clutch (CLUTCH
Reconnect the
ASSY DRV) for connection.
connector(s) P/
26 Check the connections between the PWBA FEDD H and Go to step 27.
J420 and/or P/
Feed Clutch.
J4201 correctly.
Are P/J420 and P/J4201 connected correctly?
Checking the HARNESS ASSY TRAY COMP for continuity.
Replace the
Disconnect J420 from the PWBA FEED H.
27 Go to step 28. HARNESS ASSY
Disconnect P4201 from the Feed Clutch.
TRAY COMP.
Is each cable of J420 <=> P4201 continuous?
Checking the power to the Feed Clutch.
Disconnect J420 from the PWBA FEED H.
Replace the
28 Is the voltage across P420-1pin <=> ground on the PWBA Go to step 29.
PWBA FEED H.
FEED H, about +24 VDC when the Interlock Switch (HARN
ASSY INTERLOCK) is pushed?
Checking the Feed Clutch for resistance.
Replace the Feed
Disconnect P/J4201 of the Feed Clutch. Replace the
29 Clutch (CLUTCH
Is the resistance across J4201-1 and J4201-2 PWBA FEED H.
ASSY DRV).
approximately 280-ohm?
Remedy
Step Check
Yes No
Possible causative parts:
CASSETTE ASSY 250 (PL2.1.1)
HOLDER ASSY RETARD (PL2.1.5)
CLUTCH ASSY DRV (PL3.1.1)
SOLENOID FEED MSI (PL3.1.11)
HARN ASSY L SIDE (PL3.1.18)
ROLL ASSY FEED (PL3.2.4)
ACTUATOR REGI ROLL M (PL3.2.8)
ACTUATOR REGI IN (PL3.2.11)
SENSOR PHOTO (PL3.2.13)
DRIVE ASSY MAIN (PL7.1.2)
DRIVE ASSY PH (PL7.1.4)
PWBA MCU (PL8.2.13)
HARNESS ASSY MAIN MOT MG SFP (PL9.1.7)
HARN ASSY KSNR REGCL (PL9.1.9)
Replace the paper
Checking the paper condition. with a new and dry
1 Go to step 3.
Is the paper in the Tray 1 or Tray 2 wrinkled or damaged? one, then go to
step 2.
2 Does the error still occur when printing? Go to step 3. End of work.
Checking after reloading a new paper.
3 Reload a new paper in the Tray 1 or Tray 2. Go to step 4. End of work.
Does the error still occur when printing?
Checking the COVER ASSY FRONT MG for latching.
Open and close the COVER ASSY FRONT MG, and then
4 Go to step 5. End of work.
latch correctly.
Does the error still occur when printing?
Checking the Main Motor (DRIVE ASSY MAIN) for
operation.
Does the Main Motor (DRIVE ASSY MAIN) operate
properly?
5 Go to step 6. Go to step 19.
Checked by [Digital Output] - [Main Motor] in [IOT Diag] of
diagnosis.
During this check, cheat the interlock switch (HARN ASSY
INTERLOCK).
Checking the DRIVE ASSY PH for operation.
Does the ROLL ASSY FEED, ROLL ASSY REGI and ROLL
Reseat or replace
REGI METAL rotate properly?
the DRIVE ASSY
6 Checked by [Digital Output] - [Regi Clutch] in [IOT Diag] of Go to step 7.
PH. (Refer to
diagnosis.
RRP7.3.)
During this check, cheat the interlock switch (HARN ASSY
INTERLOCK).
Checking the paper feeding position
7 Go to step 8. Go to step 12.
Is the paper not fed from the Tray 1 or Tray 2?
Checking after resetting the Guide Sides and End Guide on
the Tray 1 or Tray 2.
8 Reset the Guide Sides and End Guide, and reseat the Tray Go to step 9. End of work.
1 or Tray 2 to the printer correctly.
Does the error still occur when printing?
Remedy
Step Check
Yes No
Checking the HOLDER ASSY RETARD on the Tray 1 or
Replace the
Tray 2 for shape and rotation.
HOLDER ASSY
9 Pull the Tray 1 or Tray 2 out from the printer. Go to step 10.
RETARD. (Refer
Is the HOLDER ASSY RETARD not contaminated and/or
to RRP2.2.)
damaged, and rotated smoothly?
Checking the ROLL ASSY FEED for shape and rotation.
Replace the ROLL
Pull the Tray 1 or Tray 2 out from the printer.
10 Go to step 11. ASSY FEED.
Is the ROLL ASSY FEED not contaminated and/or
(Refer to RRP3.5.)
damaged, and rotated smoothly?
Checking the Cassette Feed Solenoid (SOLENOID FEED
MSI) for operation.
Does the Cassette Feed Solenoid (SOLENOID FEED MSI) Replace the
operate properly? CASSETTE ASSY
11 Go to step 22.
Checked by [Digital Output] - [Tray1 Feed Solenoid] in [IOT 250. (Refer to
Diag] of diagnosis. RRP2.1.)
During this check, cheat the interlock switch (HARN ASSY
INTERLOCK).
The paper lead
edge stay after the
Checking the paper lead edge staying position.
ROLL ASSY REGI
12 Does the paper lead edge stay before the ROLL ASSY Go to step 13.
and ROLL REGI
REGI and ROLL REGI METAL?
METAL, then go to
step 16.
Remove the
Checking the paper transfer path between the ROLL ASSY.
obstacles or stains
13 FEED and ROLL ASSY REGI. Go to step 14.
from the paper
Are there any obstacles on the paper transfer path?
transfer path.
Checking the ACTUATOR REGI IN for shape and operation. Reseat the
Remove the CHUTE ASSY LOW (PL3.2.27) once to check ACTUATOR REGI
14 the shape and operation. Go to step 15. IN. If broken or
Are the shape and operation of the ACTUATOR REGI IN deformed, replace
normal? it.
Checking the Regi. Sensor (SENSOR PHOTO) for
operation.
Does the number on the screen increase by one, when the
actuator (ACTUATOR REGI IN) is operated?
15 Go to step 16. Go to step 26.
Remove the CHUTE ASSY LOW (PL3.2.27) once to check
the operation.
Checked by [Digital Output] - [Regi Clutch] in [IOT Diag] of
diagnosis.
Checking the Regi. Clutch (CLUTCH ASSY DRV) for
operation, and ROLL ASSY REGI and ROLL REGI METAL
for rotation.
Checked by [Digital Input] - [Regi Sensor] in [IOT Diag] of
diagnosis.
16 Go to step 17. Go to step 30.
Does the Regi. Clutch (CLUTCH ASSY DRV) operate
properly, and the ROLL ASSY REGI and ROLL REGI
METAL rotate?
During this check, cheat the interlock switch (HARN ASSY
INTERLOCK).
Remedy
Step Check
Yes No
Checking the ACTUATOR REGI ROLL M for shape and Reseat the
operation. ACTUATOR REGI
Remove the CHUTE ASSY LOW (PL3.2.27) once to check ROLL M. If broken
17 Go to step 18.
the shape and operation. or deformed,
Are the shape and operation of the ACTUATOR REGI replace it with a
ROLL M normal? new one.
Checking the Regi. Sensor (SENSOR PHOTO) for
operation.
Does the number on the screen increase by one, when the
Replace the
actuator (ACTUATOR REGI IN) is operated?
18 PWBA MCU. Go to step 26.
Remove the CHUTE ASSY LOW (PL3.2.27) once to check
(Refer to RRP8.9.)
the operation.
Checked by [Digital Input] - [Regi Sensor] in [IOT Diag] of
diagnosis.
Checking the connectors for connection
Check the connections between the PWBA MCU and
DRIVE ASSY MAIN (Main Motor).
Are P/J21 and P/J211 connected correctly?
Reconnect the
connector(s) P/
19 Go to step 20.
J21 and/or P/J211
correctly.
Remedy
Step Check
Yes No
Checking the HARN ASSY L SIDE for continuity
Replace the
Disconnect J23 from the PWBA MCU.
23 Go to step 24. HARN ASSY L
Disconnect P231 from the SOLENOID FEED MSI.
SIDE.
Is each cable of J23 <=> P231 continuous?
Checking the power to the SOLENOID FEED MSI
Disconnect J23 from the PWBA MCU. Replace the
24 Is the voltage across P23-1pin <=> ground on the PWBA Go to step 25. PWBA MCU.
MCU, about +24 VDC when the Interlock Switch (HARN (Refer to RRP8.9.)
ASSY INTERLOCK) is pushed?
Replace the
Checking the SOLENOID FEED MSI for resistance. Replace the
SOLENOID FEED
25 Disconnect P/J231 of the SOLENOID FEED MSI. PWBA MCU.
MSI. (Refer to
Is the resistance across J231-1 and J231-2 about 96 ohm? (Refer to RRP8.9.)
RRP3.3.)
Checking the connectors of the SENSOR PHOTO (Regi
Sensor) for connection.
Check the connections between the PWBA MCU and
SENSOR PHOTO.
Are P/J23 and P/J232 connected correctly?
Reconnect the
connector(s) P/
26 Go to step 27.
J23 and/or P/J232
correctly.
Remedy
Step Check
Yes No
Checking the connectors of the CLUTCH ASSY DRV (Regi
Clutch) for connection.
Check the connections between the PWBA MCU and
CLUTCH ASSY DRV.
Are P/J26 and P/J262 connected correctly?
Reconnect the
connector(s) P/
30 Go to step 31.
J26 and/or P/J262
correctly.
Remedy
Step Check
Yes No
Possible causative parts:
HARN ASSY OPTION (PL3.1.20)
PWBA MCU (PL8.2.13)
FEEDER ASSY OPT (PL12.1.3)
HARNESS ASSY TRAY (PL12.3.23)
Reseat the
Checking the Optional Feeder for installation.
1 Go to step 3. Optional Feeder,
Is the Optional Feeder installed correctly?
then go to step 2.
Does the error still occur when the power is turned OFF
2 Go to step 3. End of work.
and ON?
Reconnect the
Checking the connectors for connection.
connector(s) P/
Check the connections between the PWBA FEED H and
3 Go to step 5. J27, P/J273 and/
PWBA MCU.
or P/J419 surely,
Are P/J27, P/J273, and P/J419 connected surely?
then go to step 4.
Does the error still occur when the power is turned OFF
4 Go to step 5. End of work.
and ON?
Checking the HARNESS ASSY TRAY for continuity.
Replace the
Disconnect P/J419 from the PWBA FEED H.
5 Go to step 6. HARNESS ASSY
Disconnect P/J273 from the HARN ASSY OPTION.
TRAY.
Is each cable of P/J419 <=> P/J273 continuous?
Checking the HARN ASSY OPTION for continuity.
Replace the
Disconnect P/J27 from the PWBA MCU.
6 Go to step 7. HARN ASSY
Disconnect P/J273 from the HARNESS ASSY TRAY.
OPTION.
Is each cable of P/J27 <=> P/J273 continuous?
Checking after replacing the FEEDER ASSY OPT.
Replace the
Replace the FEEDER ASSY OPT. (Refer to RRP10.1.)
7 PWBA MCU. End of work.
Does the error still occur when the power is turned OFF
(Refer to RRP8.9.)
and ON?
Remedy
Step Check
Yes No
Possible causative parts:
MOTOR ASSY SUB (PL12.2.16)
PWBA FEED H (PL12.2.1)
HARNESS ASSY TRAY MOT (PL12.2.2)
FEEDER ASSY OPT (PL12.1.3)
Does the error still occur when the power is turned OFF
1 Go to step 2. End of work.
and ON?
Checking the connectors of the MOTOR ASSY SUB for Reconnect the
connection. connector(s) P/
2 Check the connections between the PWBA FEED H and Go to step 4. J422 and/or P/
MOTOR ASSY SUB. J4221 correctly,
Are P/J422 and P/J4221 connected correctly? then go to step 3.
Does the error still occur when the power is turned OFF
3 Go to step 4. End of work.
and ON?
Checking the HARNESS ASSY TRAY MOT for continuity.
Replace the
Disconnect J422 from the PWBA FEED H.
4 Go to step 5. HARNESS ASSY
Disconnect J4221 from the MOTOR ASSY SUB.
TRAY MOT.
Is each cable of J422 <=> J4221 continuous?
Checking after resetting the MOTOR ASSY SUB. Replace the
Reseat the MOTOR ASSY SUB. FEEDER ASSY
5 End of work.
Does the error still occur when the power is turned OFF OPT. (Refer to
and ON? RRP10.1.)
Remedy
Step Check
Yes No
Possible causative parts:
FEEDER ASSY OPT (PL12.1.3)
SENSOR PHOTO (PL12.4.13)
PWBA MCU (PL8.2.13)
HARNESS ASSY TRAY COMP (PL12.2.20)
Checking the Paper Path Sensor (SENSOR PHOTO) for
operation.
Replace the
Does the number on the screen increase by one, when the
1 PWBA MCU. Go to step 2.
actuator (ACTUATOR REGI IN) is operated?
(Refer to RRP8.9.)
Checked by [Digital Input] - [OptionPathSensor] in [IOT
Diag] of diagnosis.
Checking the connectors for connection. Reconnect the
Check the connections between the PWBA FEED H and connector(s) P/
2 Go to step 3.
Paper Path Sensor. J420 and/or P/
Are P/J420 and P/J4200 connected correctly? J4200 correctly.
Checking the HARNESS ASSY TRAY COMP for continuity.
Replace the
Disconnect J420 from the PWBA FEED H.
3 Go to step 4. HARNESS ASSY
Disconnect J4200 from the Paper Path Sensor.
TRAY COMP.
Is each cable of J420 <=> J4200 continuous?
Checking the power to the SENSOR PHOTO. Replace the
Replace the
Disconnect J420 from the PWBA FEED H. FEEDER ASSY
4 PWBA MCU.
Is the voltage across P420-6pin <=> ground on the PWBA OPT. (Refer to
(Refer to RRP8.9.)
FEED H, about +3.3 VDC? RRP10.1.)
FIP-1.36 075-101 / 075-102 / 075-923: IOT SSI Insert JAM / IOT SSI Paper Pullout JAM /
Waiting for reseat paper of SSI
Remedy
Step Check
Yes No
Possible causative parts:
HARN ASSY L SIDE (PL3.1.18)
SENSOR PHOTO (PL3.2.13)
PWBA MCU (PL8.2.13)
After print
Checking the customer operation. completion, insert
1 Go to step 2.
Did the customer insert the paper to the SSI during print? the paper to the
SSI.
Checking the SSI No Paper Sensor for operation.
Does the number on the screen increase by one, when the
2 actuator (ACTUATOR SSI) is operated by paper. Go to step 3. Go to step 4.
Checked by [Digital Input] - [Main Motor] in [IOT Diag] of
diagnosis.
Replace the
Checking the error.
3 PWBA MCU. End of work.
Does the error still occur when printing?
(Refer to RRP8.9.)
Checking the connectors of the SENSOR PHOTO (SSI No
Paper Sensor) for connection.
Check the connections between the PWBA MCU and
SENSOR PHOTO.
Are P/J23 and P/J233 connected correctly?
Reconnect the
connector(s) P/
4 Go to step 6. J23 and/or P/J233
correctly, then go
to step 5.
5 Does the error still occur when printing? Go to step 6. End of work.
Checking the HARN ASSY L SIDE for continuity.
Replace the
Disconnect J23 from the PWBA MCU.
6 Go to step 7. HARN ASSY L
Disconnect J233 from the SENSOR PHOTO.
SIDE.
Is each cable of J23 <=> J233 continuous?
Checking the power to the SENSOR PHOTO.
Replace the
Disconnect J23 from the PWBA MCU.
7 Go to step 8. PWBA MCU.
Is the voltage across P23-6pin <=> ground on the PWBA
(Refer to RRP8.9.)
MCU, about +3.3 VDC?
Checking the SENSOR PHOTO for operation.
Check the voltage across J23-8pin <=> ground on the
PWBA MCU. Replace the Replace the
8 Remove the CHUTE ASSY LOW (PL3.2.27) once to check PWBA MCU. SENSOR
the operation. (Refer to RRP8.9.) PHOTO.
Does the voltage change, when the ACTUATOR SSI is
operated?
Remedy
Step Check
Yes No
Possible causative parts:
HARN ASSY L SIDE (PL3.1.18)
ACTUATOR REGI IN (PL3.2.11)
SENSOR PHOTO (PL3.2.13)
PWBA MCU(PL8.2.13)
Checking the error.
1 Replace to known good paper. Go to step 2. End of work.
Does the error still occur when printing?
Checking the Regi Rolls installation.
Open the Front Cover and check the Regi Rolls installation. Replace the
2 Go to step 3.
Is the ROLL REGI METAL pressed against the ROLL ASSY printer.
REGI by the spring pressure?
Checking the Regi Clutch.
Does the clutch noise occur? Replace the
3 Go to step 4.
Checked by [Digital Output] - [Regi Clutch] in [IOT Diag] of printer.
diagnosis.
Checking the Regi Sensor for operation.
Does the number on the screen increase by one, when the Replace the
4 actuator (ACTUATOR REGI IN) is operated? PWBA MCU. Go to step 5.
Checked by [Digital Input] - [Regi Sensor] on [IOT Diag] of (Refer to RRP8.9.)
diagnosis.
Reseat the
Checking the ACTUATOR REGI IN for shape and operation.
ACTUATOR REGI
Remove the CHUTE LOW CST (PL3.2.35) once to check
IN. (Refer to
5 the shape and operation. Go to step 6.
RRP3.7.) If broken
Are the shape and operation of the ACTUATOR REGI IN
or deformed,
normal?
replace it.
Checking the connectors of the SENSOR PHOTO (Regi
Sensor) for connection.
Check the connections between the PWBA MCU and
SENSOR PHOTO.
Are P/J23 and P/J232 connected correctly?
Reconnect the
connector(s) P/
6 Go to step 7.
J23 and/or P/J232
correctly.
Remedy
Step Check
Yes No
Checking the HARN ASSY L SIDE for continuity.
Replace the
Disconnect J23 from the PWBA MCU.
7 Go to step 8. HARN ASSY L
Disconnect J232 from the SENSOR PHOTO.
SIDE.
Is each cable of J23 <=> J232 continuous?
Checking the power to the SENSOR PHOTO.
Replace the
Disconnect J23 from the PWBA MCU.
8 Go to step 9. PWBA MCU.
Is the voltage across P23-3pin <=> ground on the PWBA
(Refer to RRP8.9.)
MCU, about +3.3 VDC?
Checking the SENSOR PHOTO for operation.
Check the voltage across J23-5pin <=> ground on the
Replace the
PWBA MCU. Replace the
SENSOR
9 Remove the CHUTE LOW CST (PL3.2.35) once to check PWBA MCU.
PHOTO:REGI.
the operation. (Refer to RRP8.9.)
(Refer to RRP3.8.)
Does the voltage change, when the actuator (ACTUATOR
REGI IN) is operated?
Remedy
Step Check
Yes No
Possible causative parts:
CASSETTE ASSY 250 (PL2.1.1)
HOLDER ASSY RETARD (PL2.1.5)
CLUTCH ASSY DRV (PL3.1.1)
SOLENOID FEED MSI (PL3.1.11)
HARN ASSY L SIDE (PL3.1.18)
ROLL ASSY FEED (PL3.2.4)
ACTUATOR REGI ROLL M (PL3.2.8)
ACTUATOR REGI IN (PL3.2.11)
SENSOR PHOTO (PL3.2.13)
DRIVE ASSY MAIN (PL7.1.2)
DRIVE ASSY PH (PL7.1.4)
PWBA MCU (PL8.2.13)
HARNESS ASSY MAIN MOT MG SFP (PL9.1.7)
HARN ASSY KSNR REGCL (PL9.1.9)
Replace the paper
Checking the paper condition. with a new and dry
1 Go to step 3.
Is the paper in the Tray 1 wrinkled or damaged? one, then go to
step 2.
2 Does the error still occur when printing? Go to step 3. End of work.
Checking after reloading a new paper.
3 Reload a new paper in the Tray 1. Go to step 4. End of work.
Does the error still occur when printing?
Checking the COVER ASSY FRONT MG for latching.
Open and close the COVER ASSY FRONT MG, and then
4 Go to step 5. End of work.
latch correctly.
Does the error still occur when printing?
Checking the Main Motor (DRIVE ASSY MAIN) for
operation.
Does the Main Motor (DRIVE ASSY MAIN) operate
properly?
5 Go to step 6. Go to step 18.
Checked by [Digital Output] - [Main Motor] on [IOT Diag] of
diagnosis.
During this check, cheat the interlock switch (HARN ASSY
INTERLOCK).
Checking the DRIVE ASSY PH for operation.
Does the ROLL ASSY FEED, ROLL ASSY REGI and
Reseat or replace
ROLL REGI METAL rotate properly?
the DRIVE ASSY
6 Checked by [Digital Output] - [Regi Clutch] on [IOT Diag] of Go to step 7.
PH. (Refer to
diagnosis.
RRP7.3.)
During this check, cheat the interlock switch (HARN ASSY
INTERLOCK).
Checking the paper feeding position.
7 Go to step 8. Go to step 12.
Is the paper not fed from the Tray 1?
Checking after resetting the Guide Sides and End Guide on
the Tray 1.
8 Reset the Guide Sides and End Guide, and reseat the Tray Go to step 9. End of work.
1 to the printer correctly.
Does the error still occur when printing?
Remedy
Step Check
Yes No
Checking the HOLDER ASSY RETARD on the Tray 1 for
Replace the
shape and rotation.
HOLDER ASSY
9 Pull the Tray 1 out from the printer. Go to step 10.
RETARD. (Refer
Is the HOLDER ASSY RETARD not contaminated and/or
to RRP2.2.)
damaged, and rotated smoothly?
Checking the ROLL ASSY FEED for shape and rotation.
Replace the ROLL
Pull the Tray 1 out from the printer.
10 Go to step 11. ASSY FEED.
Is the ROLL ASSY FEED not contaminated and/or
(Refer to RRP3.5.)
damaged, and rotated smoothly?
Checking the Cassette Feed Solenoid (SOLENOID FEED)
for operation.
Does the Cassette Feed Solenoid (SOLENOID FEED) Replace the
operate properly? CASSETTE ASSY
11 Go to step 21.
Checked by [Digital Output] - [Tray1 Feed Solenoid] in [IOT 250. (Refer to
Diag] of diagnosis. RRP2.1.)
During this check, cheat the interlock switch (HARN ASSY
INTERLOCK).
The paper lead
edge stay after the
Checking the paper lead edge staying position.
ROLL ASSY REGI
12 Does the paper lead edge stay before the ROLL ASSY Go to step 13.
and ROLL REGI
REGI and ROLL REGI METAL?
METAL, then go to
step 16.
Remove the
Checking the paper transfer path between the ROLL ASSY
obstacles or stains
13 FEED and ROLL ASSY REGI. Go to step 14.
from the paper
Are there any obstacles on the paper transfer path?
transfer path.
Checking the ACTUATOR REGI IN for shape and Reseat the
operation. ACTUATOR REGI
Remove the CHUTE ASSY LOW (PL3.2.27) once to check IN. (Refer to
14 Go to step 15.
the shape and operation. RRP3.7.) If broken
Are the shape and operation of the ACTUATOR REGI IN or deformed,
normal? replace it.
Checking the Regi. Sensor (SENSOR PHOTO) for
operation.
Does the number on the screen increase by one, when the
actuator (ACTUATOR REGI IN) is operated?
15 Go to step 16. Go to step 25.
Remove the CHUTE ASSY LOW (PL3.2.27) once to check
the operation.
Checked by [Digital Input] - [Regi Sensor] in [IOT Diag] of
diagnosis.
Checking the Regi. Clutch (CLUTCH ASSY DRV) for
operation, and ROLL ASSY REGI and ROLL REGI METAL
for rotation.
Checked by [Digital Output] - [Regi Clutch] in [IOT Diag] of
diagnosis.
16 Go to step 17. Go to step 29.
Does the Regi. Clutch (CLUTCH ASSY DRV) operate
properly, and the ROLL ASSY REGI and ROLL REGI
METAL rotate?
During this check, cheat the interlock switch (HARN ASSY
INTERLOCK).
Remedy
Step Check
Yes No
Checking the ACTUATOR REGI ROLL M for shape and Reseat the
operation. ACTUATOR REGI
Replace the
Remove the CHUTE ASSY LOW (PL3.2.27) once to check ROLL M. If broken
17 PWBA MCU.
the shape and operation. or deformed,
(Refer to RRP8.9.)
Are the shape and operation of the ACTUATOR REGI replace it with a
ROLL M normal? new one.
Checking the connectors for connection.
Check the connections between the PWBA MCU and
DRIVE ASSY MAIN (Main Motor).
Are P/J21 and P/J211 connected correctly?
Reconnect the
connector(s) P/
18 Go to step 19.
J21 and/or P/J211
correctly.
Remedy
Step Check
Yes No
Replace the
Checking the SOLENOID FEED for resistance. Replace the
SOLENOID FEED
24 Disconnect P/J231 of the SOLENOID FEED. PWBA MCU.
MSI. (Refer to
Is the resistance across J231-1 and J231-2 about 96 ohm? (Refer to RRP8.9.)
RRP3.3.)
Checking the connectors of the SENSOR PHOTO (Regi
Sensor) for connection.
Check the connections between the PWBA MCU and
SENSOR PHOTO.
Are P/J23 and P/J232 connected correctly?
Reconnect the
connector(s) P/
25 Go to step 26.
J23 and/or P/J232
correctly.
FIP-1.39 077-102 / 077-103 / 077-106: IOT Exit On JAM / IOT Exit On early JAM / IOT
Stop Reservation JAM
Remedy
Step Check
Yes No
Possible causative parts:
CASSETTE ASSY 250 (PL2.1.1)
HOLDER ASSY RETARD (PL2.1.5)
CLUTCH ASSY DRV (PL3.1.1)
SOLENOID FEED MSI (PL3.1.11)
HARN ASSY L SIDE (PL3.1.18)
ROLL ASSY FEED (PL3.2.4)
ACTUATOR REGI ROLL M (PL3.2.8)
ACTUATOR REGI IN (PL3.2.11)
SENSOR PHOTO (PL3.2.13)
DRIVE ASSY MAIN (PL7.1.2)
DRIVE ASSY PH (PL7.1.4)
PWBA MCU (PL8.2.13)
HARNESS ASSY MAIN MOT MG SFP (PL9.1.7)
HARN ASSY KSNR REGCL (PL9.1.9)
Replace the paper
Checking the paper condition. with a new and dry
1 Go to step 3.
Is the paper in the Tray 1 wrinkled or damaged? one, then go to
step 2.
2 Does the error still occur when printing? Go to step 3. End of work.
Checking after reloading a new paper.
3 Reload a new paper in the Tray 1. Go to step 4. End of work.
Does the error still occur when printing?
Checking the COVER ASSY FRONT MG for latching.
Open and close the COVER ASSY FRONT MG, and then
4 Go to step 5. End of work.
latch correctly.
Does the error still occur when printing?
Checking the Main Motor (DRIVE ASSY MAIN) for
operation.
Does the Main Motor (DRIVE ASSY MAIN) operate
properly?
5 Go to step 6. Go to step 18.
Checked by [Digital Output] - [Main Motor] on [IOT Diag] of
diagnosis.
During this check, cheat the interlock switch (HARN ASSY
INTERLOCK).
Checking the DRIVE ASSY PH for operation.
Does the ROLL ASSY FEED, ROLL ASSY REGI and ROLL
Reseat or replace
REGI METAL rotate properly?
the DRIVE ASSY
6 Checked by [Digital Output] - [Regi Clutch] on [IOT Diag] of Go to step 7.
PH. (Refer to
diagnosis.
RRP7.3.)
During this check, cheat the interlock switch (HARN ASSY
INTERLOCK).
Checking the paper feeding position.
7 Go to step 8. Go to step 12.
Is the paper not fed from the Tray 1?
Checking after resetting the Guide Sides and End Guide on
the Tray 1.
8 Reset the Guide Sides and End Guide, and reseat the Tray Go to step 9. End of work.
1 to the printer correctly.
Does the error still occur when printing?
Remedy
Step Check
Yes No
Checking the HOLDER ASSY RETARD on the Tray 1 for
Replace the
shape and rotation.
HOLDER ASSY
9 Pull the Tray 1 out from the printer. Go to step 10.
RETARD. (Refer
Is the HOLDER ASSY RETARD not contaminated and/or
to RRP2.2.)
damaged, and rotated smoothly?
Checking the ROLL ASSY FEED for shape and rotation.
Replace the ROLL
Pull the Tray 1 out from the printer.
10 Go to step 11. ASSY FEED.
Is the ROLL ASSY FEED not contaminated and/or
(Refer to RRP3.5.)
damaged, and rotated smoothly?
Checking the Cassette Feed Solenoid (SOLENOID FEED)
for operation.
Does the Cassette Feed Solenoid (SOLENOID FEED) Replace the
operate properly? CASSETTE ASSY
11 Go to step 21.
Checked by [Digital Output] - [Tray1 Feed Solenoid] in [IOT 250. (Refer to
Diag] of diagnosis. RRP2.1.)
During this check, cheat the interlock switch (HARN ASSY
INTERLOCK).
The paper lead
edge stay after the
Checking the paper lead edge staying position.
ROLL ASSY REGI
12 Does the paper lead edge stay before the ROLL ASSY Go to step 13.
and ROLL REGI
REGI and ROLL REGI METAL?
METAL, then go to
step 16.
Remove the
Checking the paper transfer path between the ROLL ASSY
obstacles or stains
13 FEED and ROLL ASSY REGI. Go to step 14.
from the paper
Are there any obstacles on the paper transfer path?
transfer path.
Reseat the
Checking the ACTUATOR REGI IN for shape and operation.
ACTUATOR REGI
Remove the CHUTE ASSY LOW (PL3.2.27) once to check
IN. (Refer to
14 the shape and operation. Go to step 15.
RRP3.7.) If broken
Are the shape and operation of the ACTUATOR REGI IN
or deformed,
normal?
replace it.
Checking the Regi. Sensor (SENSOR PHOTO) for
operation.
Does the number on the screen increase by one, when the
actuator (ACTUATOR REGI IN) is operated?
15 Go to step 16. Go to step 25.
Remove the CHUTE ASSY LOW (PL3.2.27) once to check
the operation.
Checked by [Digital Input] - [Regi Sensor] in [IOT Diag] of
diagnosis.
Checking the Regi. Clutch (CLUTCH ASSY DRV) for
operation, and ROLL ASSY REGI and ROLL REGI METAL
for rotation.
Checked by [Digital Output] - [Regi Clutch] in [IOT Diag] of
diagnosis.
16 Go to step 17. Go to step 29.
Does the Regi. Clutch (CLUTCH ASSY DRV) operate
properly, and the ROLL ASSY REGI and ROLL REGI
METAL rotate?
During this check, cheat the interlock switch (HARN ASSY
INTERLOCK).
Remedy
Step Check
Yes No
Checking the ACTUATOR REGI ROLL M for shape and Reseat the
operation. ACTUATOR REGI
Replace the
Remove the CHUTE ASSY LOW (PL3.2.27) once to check ROLL M. If broken
17 PWBA MCU.
the shape and operation. or deformed,
(Refer to RRP8.9.)
Are the shape and operation of the ACTUATOR REGI replace it with a
ROLL M normal? new one.
Checking the connectors for connection.
Check the connections between the PWBA MCU and
DRIVE ASSY MAIN (Main Motor).
Are P/J21 and P/J211 connected correctly?
Reconnect the
connector(s) P/
18 Go to step 19.
J21 and/or P/J211
correctly.
Remedy
Step Check
Yes No
Replace the
Checking the SOLENOID FEED for resistance. Replace the
SOLENOID FEED
24 Disconnect P/J231 of the SOLENOID FEED. PWBA MCU.
MSI. (Refer to
Is the resistance across J231-1 and J231-2 about 96 ohm? (Refer to RRP8.9.)
RRP3.3.)
Checking the connectors of the SENSOR PHOTO (Regi
Sensor) for connection.
Check the connections between the PWBA MCU and
SENSOR PHOTO.
Are P/J23 and P/J232 connected correctly?
Reconnect the
connector(s) P/
25 Go to step 26.
J23 and/or P/J232
correctly.
FIP-1.40 077-104 / 077-105: IOT Exit Off JAM / IOT Exit Off early JAM
Remedy
Step Check
Yes No
Possible causative parts:
FUSER UNIT (PL6.1.1)
PWBA MCU (PL8.2.13)
HARNESS ASSY FUSING UNIT MG SFP (PL6.1.2)
Checking the error.
1 Replace to known good paper. Go to step 2. End of work.
Does the error still occur when printing?
Checking the Exit Sensor for operation.
Does the number on the screen increase by one, when the
actuator of the Exit Sensor in the fuser unit is operated?
2 Checked by [Digital Input] - [Exit Sensor] on [IOT Diag] of Go to step 7. Go to step 3.
diagnosis.
Warning: Start the operation after the fuser unit has cooled
down.
Checking the connectors of the Exit Sensor in the fuser unit
for connection.
Check the connections between the PWBA MCU and fuser
unit.
Are P/J17 and P/J171 connected correctly?
Reconnect the
connector(s) P/
3 Go to step 4.
J17 and/or P/J171
correctly.
Remedy
Step Check
Yes No
Checking the Regi Clutch.
Replace the
Does the clutch noise occur? Replace the
8 PWBA MCU.
Checked by [Digital Output] - [Regi Clutch] in [IOT Diag] of printer.
(Refer to RRP8.9.)
diagnosis.
FIP-1.41 077-107 / 077-108: IOT Duplex Misfeed JAM / IOT Duplex JAM (Duplex Model
only)
Remedy
Step Check
Yes No
Possible causative parts:
HARN ASSY DUP RELAY (PL1.2.13)
HARN ASSY L SIDE (PL3.1.18)
HARN ASSY OPTION (PL3.1.20)
ROLL ASSY REGI (PL3.2.9)
ROLL REGI METAL (PL3.2.10)
ROLLER ASSY DUP (PL11.2.9)
SENSOR PHOTO(Regi Sensor) (PL3.2.13)
FUSER UNIT (PL6.1.1)
PWBA MCU (PL8.2.13)
FEEDER ASSY DUP SFP STD (PL11.1.1)
Checking the COVER ASSY FRONT MG for latching.
Open and close the COVER ASSY FRONT MG, then check
1 Go to step 2. End of work.
the latching.
Does the error still occur when printing?
Checking after resetting the fuser unit.
Reseat the fuser unit.
2 Warning: Start the operation after the fuser unit has cooled Go to step 3. End of work.
down.
Does the error still occur when printing?
Checking after resetting the Duplex.
3 Reseat the Duplex. Go to step 4. End of work.
Does the error still occur when printing?
Checking the DRIVE ASSY EXIT for operation.
Does the DRIVE ASSY EXIT operate properly? Replace FEEDER
Checked by [Digital Output] - [Exit Motor] on [IOT Diag] of ASSY DUP SFP
4 Go to step 5.
diagnosis. STD. (Refer to
During this check, cheat the interlock switch (HARN ASSY RRP9.1.)
INTERLOCK).
Checking the DRIVE ASSY DUP for operation.
Does the DRIVE ASSY DUP operate properly? Replace FEEDER
Checked by [Digital Output] - [Duplex Motor] on [IOT Diag] ASSY DUP SFP
5 Go to step 6.
of diagnosis. STD. (Refer to
During this check, cheat the interlock switch (HARN ASSY RRP9.1.)
INTERLOCK).
Checking the Duplex Clutch for operation.
Does the Duplex Clutch operate properly? Replace FEEDER
Checked by [Digital Output] - [Duplex Clutch] on [IOT Diag] ASSY DUP SFP
6 Go to step 7.
of diagnosis. STD. (Refer to
During this check, cheat the interlock switch (HARN ASSY RRP9.1.)
INTERLOCK).
Checking the SENSOR PHOTO (REGI SENSOR) for
operation.
Does the number on the screen increase by one, every time
7 the actuator of the SENSOR PHOTO (REGI SENSOR) is Go to step 8. Go to step 10.
operated?
Checked by [Digital Input] - [Regi Sensor] in [IOT Diagnosis]
of diagnosis.
Remedy
Step Check
Yes No
Checking the ROLLER ASSY DUP for shape and operation.
Are ROLLER ASSY DUP seated correctly? Replace ROLLER
8 Also, are they not contaminated and/or damaged, and Go to step 9. ASSY DUP. (Refer
rotated smoothly? to RRP9.2.)
Check these items by turning with your finger.
Checking the HARN ASSY DUP RELAY for continuity Replace HARN
Disconnect J27 from PWBA MCU. ASSY DUP
9 Go to step 14.
Disconnect P272 from HARN ASSY DUP RELAY. RELAY. (Refer to
Is each cable of J27 <=> P272 continuous? RRP1.12.)
Checking the connectors of the SENSOR PHOTO (Regi
Reconnect the
Sensor) for connection.
connector(s) P/
10 Check the connections between the PWBA MCU and Go to step 11.
J23 and/or P/J232
SENSOR PHOTO.
correctly.
Are P/J23 and P/J232 connected correctly?
Checking the HARN ASSY L SIDE for continuity.
Replace the
Disconnect J23 from the PWBA MCU.
11 Go to step 12. HARN ASSY L
Disconnect J232 from the SENSOR PHOTO.
SIDE.
Is each cable of J23 <=> J232 continuous?
Checking the power to the SENSOR PHOTO.
Replace the
Disconnect J23 from the PWBA MCU.
12 Go to step 13. PWBA MCU.
Is the voltage across P23-3pin <=> ground on the PWBA
(Refer to RRP8.9.)
MCU, about +3.3 VDC?
Checking the SENSOR PHOTO for operation.
Check the voltage across 23-5pin <=> ground on the PWBA
MCU. Replace the
Replace the Regi
13 Remove the CHUTE ASSY LOW (PL3.2.27) once to check PWBA MCU.
Sensor.
the operation. (Refer to RRP8.9.)
Does the voltage change, when the actuator of the
SENSOR PHOTO is operated?
Checking after replacing FEEDER ASSY DUP SFP STD.
14 Replace FEEDER ASSY DUP SFP STD. Go to step 15. End of work.
Does the error still occur when printing?
Checking after replacing fuser unit.
Replace fuser unit.
Warning: Start the operation after the fuser unit has Replace the
15 cooled down. PWBA MCU. End of work.
Does the error still occur when printing? (Refer to RRP8.9.)
NOTE: After replacement, be sure to clear life counter
value.
Remedy
Step Check
Yes No
Possible causative parts:
HARN ASSY DUP RELAY (PL1.2.13)
PWBA MCU (PL8.2.13)
HARNESS ASSY DUP (PL11.1.14)
FEEDER ASSY DUP SFP STD (PL11.1.1)
HARN ASSY OPTION (PL3.1.20)
Reseat the Option
Checking the Option Duplex for installation.
1 Go to step 3. Duplex, then go to
Is the Option Duplex installed correctly?
step 2.
Does the error still occur when the power is turned OFF
2 Go to step 3. End of work.
and ON?
Reconnect the
Checking the connectors for connection. connector(s) P/
Check the connections between the PWBA DUP and J27, P/J271,P/
3 Go to step 5.
PWBA MCU. J272 and/or P/J
Are P/J27, P/J271,P/J272 and P/J 601 connected surely? 601 surely, then
go to step 4.
Does the error still occur when the power is turned OFF
4 Go to step 5. End of work
and ON?
Checking the HARNESS ASSY DUP for continuity.
Replace the
Disconnect P/J601 from the PWBA DUP.
5 Go to step 6. HARNESS ASSY
Disconnect P/J272 from the HARNE ASSY DUP.
DUP.
Is each cable of P/J601 <=> P/J272 continuous?
Replace the
Checking the HARN ASSY DUP RELAY for continuity.
HARN ASSY DUP
Disconnect P/J271 from the HARNESS ASSY DUP.
6 Go to step 7. RELAY.
Disconnect P/J 272 from the HARN ASSY OPTION.
(Refer to
Is each cable of P/J271<=> P/J272 continuous?
RRP1.12.)
Checking the HARN ASSY OPTION for continuity.
Replace the
Disconnect P/J27 from the PWBA MCU.
7 Go to step 8. HARN ASSY
Disconnect P/J 271 from the HARN ASSY DUP RELAY.
OPTION.
Is each cable of P/J27<=> P/J271 continuous?
Checking after replacing the FEEDER ASSY DUP SFP
STD.
Replace the
Replace the FEEDER ASSY DUP SFP STD. (Refer to
8 PWBA MCU. End of work.
RRP9.1.)
(Refer to RRP8.9.)
Does the error still occur when the power is turned OFF
and ON?
Remedy
Step Check
Yes No
Possible causative parts:
COVER ASSY FRONT MG (PL1.2.1)
PWBA LVPS (PL8.2.1)
HARN ASSY INTERLOCK (PL8.2.5)
PWBA MCU (PL8.2.13)
HARNESS ASSY LVPS MAIN MG SFP (PL9.1.3)
Replace the
Checking the COVER ASSY FRONT MG (Front Cover) for
COVER ASSY
1 shape. Go to step 2.
FRONT MG.
Are there any damages on the COVER ASSY FRONT MG?
(Refer to RRP1.8.)
Reseat or replace
Checking the COVER ASSY FRONT MG for latching.
the COVER ASSY
2 Open and close the COVER ASSY FRONT MG. Go to step 3.
FRONT MG.
Is the COVER ASSY FRONT MG latched correctly?
(Refer to RRP1.8.)
Checking the interlock switch for operation.
Does the number on the screen increase by one, when the Replace the
3 COVER ASSY FRONT MG is closed and opened? PWBA MCU. Go to step 4.
Checked by [Digital Input] - [Cover Open Sensor] in [IOT (Refer to RRP8.9.)
Diag] of diagnosis.
Checking the connectors for connection.
Check the connections between PWBA MCU and PWBA
LVPS.
Are P/J14 and P/J501 connected correctly?
Reconnect the
connector(s) P/
4 Go to step 6. J14 and/or P/J501
correctly, then go
to step 5.
Does the error still occur when the power is turned OFF and
5 Go to step 6. End of work.
ON?
Checking the HARNESS ASSY LVPS MAIN MG SFP for
Replace the
continuity.
HARNESS ASSY
6 Disconnect J14 from the PWBA MCU. Go to step 7.
LVPS MAIN MG
Disconnect J501 from the PWBA LVPS.
SFP.
Is each cable of J14 <=> J501 continuous?
Remedy
Step Check
Yes No
Checking the power to the Interlock Switch
Disconnect the connector of J44 on the PWBA LVPS.
Is the voltage across P44-1 <=> ground on the PWBA
LVPS, about +24 VDC?
Replace the
7 Go to step 8. PWBA LVPS.
(Refer to RRP8.5.)
Remedy
Step Check
Yes No
Possible causative parts:
COVER ASSY WINDOW TNR (PL1.1.7)
SWITCH (PL5.1.9)
HARN ASSY SIDE SW (PL5.1.27)
PWBA MCU (PL8.2.13)
Checking the COVER ASSY WINDOW TNR (Side Cover) Replace the
for shape. COVER ASSY
1 Go to step 2.
Are there any damages on the COVER ASSY WINDOW WINDOW TNR.
TNR? (Refer to RRP1.6.)
Reseat or replace
Checking the COVER ASSY WINDOW TNR for latching.
the COVER ASSY
2 Open and close the COVER ASSY WINDOW TRN. Go to step 3.
WINDOW TNR.
Is the COVER ASSY WINDOW TNR latched correctly?
(Refer to RRP1.6.)
Checking the Side R Switch (SWITCH) for operation.
Does the number on the screen increase by one, when the Replace the
3 COVER ASSY WINDOW TRN is closed and opened? PWBA MCU. Go to step 4.
Checked by [Digital Input] - [Side Switch] in [IOT Diag] of (Refer to RRP8.9.)
diagnosis.
Checking the HARN ASSY SIDE SW for continuity.
Disconnect J29 from the PWBA MCU.
Disconnect J291 from the SIDE R SWITCH.
Is each cable of J29 <=> J291 continuous?
Replace the
4 Go to step 5. HARN ASSY
SIDE SW.
Remedy
Step Check
Yes No
Possible causative parts:
FUSER UNIT (PL6.1.1)
HARNESS ASSY FUSING UNIT MG SFP (PL6.1.2)
PWBA MCU (PL8.2.13)
Checking the paper feeding
1 Go to step 2. Go to step 4.
Was a paper fed from SSI?
Set the paper to
Checking the paper setting
2 Go to step 4. SSI correctly, and
Was the paper correctly set to SSI without slant?
go to step 3.
3 Does the error still occur when printing? Go to step 4. End of work.
Replace the paper
Checking the paper condition with a new and dry
4 Go to step 6.
Is the paper wrinkled or damaged? one, then go to
step 5.
5 Does the error still occur when printing? Go to step 7. End of work.
Checking after reloading a new paper
6 Reload a new paper. Go to step 7. End of work.
Does the error still occur when printing?
Checking the COVER ASSY FRONT MG for latching
Open and close the COVER ASSY FRONT MG, and then
7 Go to step 8. End of work.
latch correctly.
Does the error still occur when printing?
Checking the fuser unit
Are there any remaining paper and/or foreign substance in Remove the paper
8 the fuser unit? and/or substance, Go to step 9.
Warning: Start the operation after the fuser unit has then go to step 9.
cooled down.
Checking after resetting the fuser unit
Reseat the fuser unit.
9 Warning: Start the operation after the fuser unit has Go to step 10. End of work.
cooled down.
Does the error still occur when printing?
Checking the Exit Sensor for operation
Does the number on the screen increase by one, when the
actuator of the Exit Sensor in the fuser unit is operated? Replace the
10 Checked by [Digital Input] - [Exit Sensor] in [IOT Diag] of PWBA MCU. Go to step 11.
diagnosis. (Refer to RRP8.9.)
Warning: Start the operation after the fuser unit has
cooled down.
Remedy
Step Check
Yes No
Checking the connectors of the Exit Sensor in the fuser unit
for connection.
Check the connections between the PWBA MCU and fuser
unit.
Are P/J17 and P/J171 connected correctly?
Reconnect the
connector(s) P/
11 Go to step 12.
J17 and/or P/J171
correctly.
Remedy
Step Check
Yes No
Possible causative parts:
CLUTCH ASSY DRV (PL3.1.1)
HARN ASSY L SIDE (PL3.1.18)
ACTUATOR REGI ROLL M (PL3.2.8)
ROLL ASSY REGI (PL3.2.9)
ROLL REGI METAL (PL3.2.10)
ACTUATOR REGI IN (PL3.2.11)
SENSOR PHOTO (PL3.2.13)
TRANSFER ASSY (PL6.1.7)
DRIVE ASSY MAIN (PL7.1.2)
PWBA MCU (PL8.2.13)
HARNESS ASSY MAIN MOT MG SFP (PL9.1.7)
HARN ASSY KSNR REGCL (PL9.1.9)
Use the paper that
Checking the paper size. meets the
1 Go to step 3.
Does the using paper size meet the specification? specifications,
then go to step 2.
2 Does the error still occur when printing? Go to step 3. End of work.
Replace the paper
Checking the paper condition. with a new and dry
3 Go to step 5.
Is the paper wrinkled or damaged? one, then go to
step 4.
4 Does the error still occur when printing? Go to step 6. End of work.
Checking after reloading a new paper.
5 Reload a new paper. Go to step 6. End of work.
Does the error still occur when printing?
Checking the COVER ASSY FRONT MG for latching.
Open and close the COVER ASSY FRONT MG, and then
6 Go to step 7. End of work.
latch correctly.
Does the error still occur when printing?
Checking around the Regi Sensor. Remove the paper
7 Are there any remaining paper and/or foreign substance and/or substance, Go to step 9.
around the Regi Sensor? then go to step 8.
8 Does the error still occur when printing? Go to step 9. End of work.
Remove the
remaining paper. If
Checking the TRANSFER ASSY. the belt is dam-
9 Are there any remaining paper and/or damage on the belt of aged, replace the Go to step 10.
the TRANSFER ASSY? TRANSFER
ASSY. (Refer to
RRP6.3.)
Checking the ROLL ASSY REGI and ROLL REGI METAL
for shape and operation.
Remove the DRUM CARTRIDGE once to check the
followings. Clean or replace
10 Are ROLL ASSY REGI and ROLL REGI METAL seated Go to step 11. the defective
correctly? ROLL(s).
Also, are they not contaminated and/or damaged, and
rotated smoothly?
Check these items by turning with your finger.
Remedy
Step Check
Yes No
Reseat the
Checking the ACTUATOR REGI IN and ACTUATOR REGI
ACTUATOR REGI
ROLL M for shape and operation.
IN and/or
Remove the CHUTE ASSY LOW (PL3.2.27) once to check
11 Go to step 12. ACTUATOR REGI
the following.
ROLL M. If broken
Are the shape and operation of the ACTUATOR REGI IN
or deformed,
and ACTUATOR REGI ROLL M normal?
replace it or they.
Checking the Regi. Sensor (SENSOR PHOTO) for
operation.
Does the number on the screen increase by one, when the
actuator (ACTUATOR REGI IN) of the Regi. Sensor
12 (SENSOR PHOTO) is operated? Go to step 13. Go to step 16.
Remove the CHUTE ASSY LOW (PL3.2.27) once to check
the operation.
Checked by [Digital Input] - [Regi Sensor] in [IOT Diag] of
diagnosis.
Checking the Regi. Clutch (CLUTCH ASSY DRV) for
operation, and ROLL ASSY REGI and ROLL REGI METAL
for rotation.
Checked by [Digital Output] - [Regi Clutch] in [IOT Diag] of
diagnosis.
13 Go to step 14. Go to step 20.
Does the Regi. Clutch (CLUTCH ASSY DRV) operate
properly, and the ROLL ASSY REGI and ROLL REGI
METAL rotate?
During this check, cheat the interlock switch (HARN ASSY
INTERLOCK).
Checking the Main Motor (DRIVE ASSY MAIN) for
operation.
Does the Main Motor (DRIVE ASSY MAIN) operate
properly?
14 Go to step 15. Go to step 24.
Checked by [Digital Output] - [Main Motor] in [IOT Diag] of
diagnosis.
During this check, cheat the interlock switch (HARN ASSY
INTERLOCK).
Remedy
Step Check
Yes No
Checking after resetting the TRANSFER ASSY
Reseat the TRANSFER ASSY.
Does the error still occur when printing?
Replace the
TRANSFER
15 End of work.
ASSY. (Refer to
RRP6.3.)
Remedy
Step Check
Yes No
Checking the connectors of the CLUTCH ASSY DRV (Regi
Clutch) for connection.
Check the connections between the PWBA MCU and
CLUTCH ASSY DRV (Regi Clutch).
Are P/J26 and P/J262 connected correctly?
Reconnect the
connector(s) P/
20 Go to step 21.
J26 and/or P/J262
correctly.
Reconnect the
connector(s) P/
24 Go to step 25.
J21 and/or P/J211
correctly.
Remedy
Step Check
Yes No
Possible causative parts:
HARN ASSY L SIDE (PL3.1.18)
SENSOR PHOTO (SSI No Paper Sensor) (PL3.2.13)
PWBA MCU (PL8.2.13)
Checking the SENSOR PHOTO (SSI No Paper Sensor) for
operation.
Does the number on the screen increase by one, every time Replace the
1 the actuator of the SENSOR PHOTO (SSI No Paper PWBA MCU. Go to step 2.
Sensor) is operated? (Refer to RRP8.9.)
Checked by [Digital Input] - [DI-0] in [IOT Diagnosis] of
diagnosis.
Checking the connectors of the SENSOR PHOTO (SSI No
Reconnect the
Paper Sensor) for connection.
connector(s) P/
2 Check the connections between the PWBA MCU and Go to step 3.
J23 and/or P/J233
SENSOR PHOTO.
correctly.
Are P/J23 and P/J233 connected correctly?
Checking the connectors of the SENSOR PHOTO (SSI No
Reconnect the
Paper Sensor) for connection.
connector(s) P/
3 Check the connections between the PWBA MCU and Go to step 4.
J23 and/or P/J233
SENSOR PHOTO.
correctly.
Are P/J23 and P/J233 connected correctly?
Checking the HARN ASSY L SIDE for continuity.
Replace the
Disconnect J23 from the PWBA MCU.
4 Go to step 5. HARN ASSY L
Disconnect J233 from the SENSOR PHOTO.
SIDE.
Is each cable of J23 <=> J233 continuous?
Checking the power to the SENSOR PHOTO. Replace the
Replace the
Disconnect J23 from the PWBA MCU. SENSOR
5 PWBA MCU.
Is the voltage across P23-6pin <=> ground on the PWBA PHOTO(SSI No
(Refer to RRP8.9.)
MCU, about +3.3 VDC? Paper Sensor)
Remedy
Step Check
Yes No
Possible causative parts:
DRUM CARTRIDGE (PL4.1.21)
PWBA MCU (PL8.2.13)
Replace the
Checking the life counter value of the DRUM CARTRIDGE. DRUM
1 Go to step 2.
Does the life count value show the near of the end? CARTRIDGE.
(Refer to RRP4.6.)
Checking after resetting the DRUM CARTRIDGE.
Reseat the DRUM CARTRIDGE.
2 Go to step 3. End of work.
Does the error still occur when the power is turned OFF and
ON?
Checking after replacing the DRUM CARTRIDGE.
Replace the DRUM CARTRIDGE. (Refer to RRP4.6.)
Replace the
CAUTION: Be sure to pull eight sealing tapes out from a
3 PWBA MCU. End of work.
new DRUM CARTRIDGE before installation.
(Refer to RRP8.9.)
Does the error still occur when the power is turned OFF and
ON?
Remedy
Step Check
Yes No
Possible causative parts:
DRUM CARTRIDGE (PL4.1.21)
PWBA MCU (PL8.2.13)
Checking the sealing tapes of the DRUM CARTRIDGE
staying.
Turn off the power, and open the COVER ASSY FRONT
Pull the sealing
MG.
1 Go to step 3. tapes out, then go
Remove the DRUM CARTRIDGE.
to step 2.
Has the sealing tapes (total eight sealing tapes) been pulled
out?
After checking, reseat the DRUM CARTRIDGE correctly.
Does the error still occur when the power is turned OFF and
2 Go to step 3. End of work.
ON?
Checking after replacing the DRUM CARTRIDGE.
Replace the DRUM CARTRIDGE. (Refer to RRP4.6.)
Replace the
CAUTION: Be sure to pull eight sealing tapes out from a
3 PWBA MCU. End of work.
new DRUM CARTRIDGE before installation.
(Refer to RRP8.9.)
Does the error still occur when the power is turned OFF and
ON?
Remedy
Step Check
Yes No
Possible causative parts:
DRUM CARTRIDGE (PL4.1.21)
PWBA MCU (PL8.2.13)
HARN ASSY PHD XPRO (PL9.1.11)
Does the error still occur when the power is turned OFF and
1 Go to step 2. End of work.
ON?
Replace the PHD
Checking the DRUM CARTRIDGE type.
2 Go to step 4. ASY for C2900,
Is the seated DRUM CARTRIDGE for C2900?
then go to step 3.
Does the error still occur when the power is turned OFF and
3 Go to step 4. End of work.
ON?
Checking after resetting the DRUM CARTRIDGE.
Reseat the DRUM CARTRIDGE.
4 Go to step 5. End of work.
Does the error still occur when the power is turned OFF and
ON?
Reconnect the
Checking the connectors for connection.
connector(s) P/
Check the connectors between the PWBA MCU and DRUM
5 Go to step 7. J42 and/or P/J422
CARTRIDGE.
surly, then go to
Are P/J42 and P/J422 connected correctly?
step 6.
Does the error still occur when the power is turned OFF and
6 Go to step 7. End of work.
ON?
Checking the HARN ASSY PHD XPRO for continuity.
Disconnect P422 from the DRUM CARTRIDGE.
Disconnect J42 from the PWBA MCU.
Is each cable of P422 <=> J42 continuous?
Replace the
7 Go to step 8. HARN ASSY PHD
XPRO.
Remedy
Step Check
Yes No
Possible causative parts:
DRUM CARTRIDGE (PL4.1.21)
PWBA MCU (PL8.2.13)
Replace the
Checking the life counter value of the DRUM CARTRIDGE. DRUM
1 Go to step 2.
Does the life count value show the near of the end? CARTRIDGE.
(Refer to RRP4.6.)
Checking after resetting the DRUM CARTRIDGE.
Reseat the DRUM CARTRIDGE.
2 Go to step 3. End of work.
Does the error still occur when the power is turned OFF
and ON?
Checking after replacing the DRUM CARTRIDGE.
Replace the DRUM CARTRIDGE. (Refer to RRP4.6.)
Replace the
CAUTION: Be sure to pull eight sealing tapes out from
3 PWBA MCU. End of work.
a new DRUM CARTRIDGE before installation.
(Refer to RRP8.9.)
Does the error still occur when the power is turned OFF
and ON?
FIP-1.52 091-941 / 091-942 / 091-943 / 091-944: IOT CRU Waste (YMCK) Full
Remedy
Step Check
Yes No
Possible causative parts:
TONER CARTRIDGE (Y) (PL5.1.24)
TONER CARTRIDGE (M) (PL5.1.23)
TONER CARTRIDGE (C) (PL5.1.22)
TONER CARTRIDGE (K) (PL5.1.21)
PWBA MCU (PL8.2.13)
Checking after replacing the TONER CARTRIDGE (Y, M, C
or K).
Replace the
Replace the TONER CARTRIDGE (Y, M, C or K). (Refer to
1 PWBA MCU. End of work.
RRP5.4.)
(Refer to RRP8.9.)
Does the error still occur when the power is turned OFF and
ON?
Remedy
Step Check
Yes No
Possible causative parts:
DRUM CARTRIDGE (PL4.1.21)
PWBA MCU (PL8.2.13)
HARN ASSY PHD XPRO (PL9.1.11)
Checking after resetting the DRUM CARTRIDGE.
Reseat the DRUM CARTRIDGE.
1 Go to step 2. End of work.
Does the error still occur when the power is turned OFF and
ON?
Checking the connectors for connection.
Check the connectors between the PWBA MCU and DRUM
CARTRIDGE.
Are P/J42 and P/J422 connected correctly?
Reconnect the
connector(s) P/
2 Go to step 4. J42 and/or P/J422
surly, then go to
step 3.
Does the error still occur when the power is turned OFF and
3 Go to step 4. End of work.
ON?
Checking the HARN ASSY PHD XPRO for continuity.
Replace the
Disconnect P422 from the DRUM CARTRIDGE.
4 Go to step 5. HARN ASSY PHD
Disconnect J42 from the PWBA MCU.
XPRO.
Is each cable of P422 <=> J42 continuous?
Checking after replacing the DRUM CARTRIDGE.
Replace the DRUM CARTRIDGE. (Refer to RRP4.6.)
Replace the
CAUTION: Be sure to pull eight sealing tapes out from a
5 PWBA MCU. End of work.
new DRUM CARTRIDGE before installation.
(Refer to RRP8.9.)
Does the error still occur when the power is turned OFF and
ON?
Remedy
Step Check
Yes No
Possible causative parts:
DRUM CARTRIDGE (PL4.1.21)
DISPENSER ASSY (PL5.1.1)
FRAME ASSY MOT (PL5.1.2)
MOTOR ASSY DISP (PL5.1.3)
TONER CARTRIDGE (Y) (PL5.1.24)
TONER CARTRIDGE (M) (PL5.1.23)
TONER CARTRIDGE (C) (PL5.1.22)
TONER CARTRIDGE (K) (PL5.1.21)
HARN ASSY TNR MOT (PL5.1.25)
TRANSFER ASSY (PL6.1.7)
PWBA MCU (PL8.2.13)
Checking the protection sheet staying.
Is there the protection sheet on the DRUM CARTRIDGE?
Remove the
1 Go to step 2.
protection sheet.
2 Go to step 3. Go to step 4.
MiS01001SA
Turn off the power, and gently wipe the CTD (ADC) Sensor
window with a clean dry cloth or cotton swab.
After wiping the window, close the COVER ASSY FRONT
3 Go to step 4. End of work.
MG.
Does the error still occur when the power is turned OFF and
ON?
Checking after resetting the TONER CARTRIDGE (Y, M, C
and K).
Reseat the TONER CARTRIDGE (Y, M, C and K), and
4 Go to step 5. End of work.
check that the lock key is in the lock position.
Does the error still occur when the power is turned OFF and
ON?
Remedy
Step Check
Yes No
Checking the DISPENSE MOTOR (Y, M, C and K) for
rotation.
Does the DISPENSE MOTOR (Y, M, C and K) function
normally?
5 Checked by [Digital Output] - [Yellow Toner Motor,Magenta Go to step 6. Go to step 7.
Toner Motor,Cyan Toner Motor,Black Toner Motor] in [IOT
Diag] of diagnosis.
During this check, cheat the interlock switch (HARN ASSY
INTERLOCK).
Checking the gears of the DISPENSER ASSY for shape
and operation.
Are the shape and operation of the gears of the
DISPENSER ASSY normal?
Example: For Yellow
Replace the
defective gear(s)
6 Go to step 11. or DISPENSER
ASSY. (Refer to
RRP5.1.)
Gear
MiS01002SA
Does the error still occur when the power is turned OFF and
8 Go to step 9. End of work.
ON?
Checking the HARN ASSY TNR MOT for continuity.
Disconnect J18 from the PWBA MCU.
Replace the
Disconnect J181(Y)/J182(M)/J191(C)/J192(K) from the
9 Go to step 10. HARN ASSY TNR
DISPENSE MOTOR (YMCK) MOT.
MOT.
Is each cable of J18 <=> J181/182 continuous? or Is each
cable of J19 <=> J191/192 continuous?
Checking the power to TNR (Y) MOT (MOTOR ASSY
DISP). Replace the
Replace the
Disconnect J18 from the PWBA MCU. MOTOR ASSY
10 PWBA MCU.
Is the voltage across P18-3pin <= > ground on PWBA MCU, DISP or FRAME
(Refer to RRP8.9.)
about +24 VDC when the interlock switch (HARN ASSY ASSY MOT.
INTERLOCK) is pushed.
Remedy
Step Check
Yes No
Checking after resetting the DRUM CARTRIDGE.
Reseat the DRUM CARTRIDGE.
11 Go to step 12. End of work.
Does the error still occur when the power is turned OFF and
ON?
Checking after replacing the TONER CARTRIDGE (Y, M, C
or K).
Replace the TONER CARTRIDGE (Y, M, C or K), and check
12 Go to step 13. End of work.
that the lock key is in the lock position. (Refer to RRP5.4.)
Does the error still occur when the power is turned OFF and
ON?
Checking after replacing the DRUM CARTRIDGE.
Replace the DRUM CARTRIDGE. (Refer to RRP4.6.)
13 Go to step 14. End of work.
Does the error still occur when the power is turned OFF and
ON?
Checking after resetting the TRANSFER ASSY. Replace the
Reseat the TRANSFER ASSY. TRANSFER
14 End of work.
Does the error still occur when the power is turned OFF and ASSY. (Refer to
ON? RRP6.3.)
FIP-1.55 092-410 / 092-910: IOT CTD (ADC) Sensor Dustiness / CTD (ADC) Sensor
Dustiness Warning
Remedy
Step Check
Yes No
Possible causative parts:
HARN ASSY L SIDE (PL3.1.18)
TRANSFER ASSY (PL6.1.7)
PWBA MCU (PL8.2.13)
Turn OFF the power, and gently wipe the CTD (ADC)
Sensor window with a clean dry cloth or cotton swab.
After wiping the window, close the COVER ASSY FRONT
MG.
Does the error still occur when the power is turned OFF and
ON?
ADC Sensor window
MiS01001SA
Does the error still occur when the power is turned OFF and
3 Go to step 4. End of work.
ON?
Checking the HARN ASSY L SIDE for continuity.
Replace the
Disconnect J28 from the PWBA MCU.
4 Go to step 5. HARN ASSY L
Disconnect J281 from the TRANSFER ASSY.
SIDE.
Is each cable of J28 <=> J281 continuous?
Clean the belt with
Checking the surface of the belt on the TRANSFER ASSY.
5 a clean dry cloth, Go to step 7.
Is the belt dirty?
then go to step 6.
Does the error still occur when the power is turned OFF and
6 Go to step 7. End of work.
ON?
Checking after replacing the TRANSFER ASSY.
Replace the
Replace the TRANSFER ASSY (Refer to RRP6.3.)
7 PWBA MCU. End of work.
Does the error still occur when the power is turned OFF and
(Refer to RRP8.9.)
ON?
Remedy
Step Check
Yes No
Possible causative parts:
SENSOR HUM (PL8.2.7)
PWBA MCU (PL8.2.13)
HARN ASSY HUM (PL9.1.6)
Does the error still occur when the power is turned OFF and
1 Go to step 2. End of work.
ON?
Checking after resetting the SENSOR HUM.
Reseat the SENSOR HUM.
2 Go to step 3. End of work.
Does the error still occur when the power is turned OFF and
ON?
Checking the HARN ASSY HUM for continuity.
Disconnect J20 from the PWBA MCU.
Disconnect J201 from the SENSOR HUM.
Is each cable of J20 <=> J201 continuous?
Replace the
3 Go to step 4. HARN ASSY
HUM.
Remedy
Step Check
Yes No
Possible causative parts:
TONER CARTRIDGE (Y) (PL5.1.24)
TONER CARTRIDGE (M) (PL5.1.23)
TONER CARTRIDGE (C) (PL5.1.22)
TONER CARTRIDGE (K) (PL5.1.21)
PWBA MCU (PL8.2.13)
Checking after replacing the TONER CARTRIDGE (Y, M, C
or K).
Replace the
Replace the TONER CARTRIDGE (Y, M, C or K). (Refer to
1 PWBA MCU. End of work.
RRP5.4.)
(Refer to RRP8.9.)
Does the error still occur when the power is turned OFF and
ON?
FIP-1.58 093-919 / 093-920 / 093-921 / 093-922: IOT YMCK Toner Low Density
Remedy
Step Check
Yes No
Possible causative parts:
DRUM CARTRIDGE (PL4.1.21)
DISPENSER ASSY (PL5.1.1)
FRAME ASSY MOT (PL5.1.2)
MOTOR ASSY DISP (PL5.1.3)
GEAR IDLER (PL5.1.6)
GEAR IDLER AUG (PL5.1.7)
GEAR IDLER AGI (PL5.1.8)
TONER CARTRIDGE (Y) (PL5.1.24)
TONER CARTRIDGE (M) (PL5.1.23)
TONER CARTRIDGE (C) (PL5.1.22)
TONER CARTRIDGE (K) (PL5.1.21)
HARN ASSY TNR MOT (PL5.1.25)
TRANSFER ASSY (PL6.1.7)
PWBA MCU (PL8.2.13)
Checking the Toner Type.
1 Go to step 2. Go to step 5.
Is the Toner for C2900 seated?
Checking the sealing tapes on the drum cartridge staying.
Are there sealing tapes on the drum cartridge?
Checking the life count value of the TONER CARTRIDGE Replace the
(Y, M, C or K). TONER
Check the life count value of the TONER CARTRIDGE (Y, CARTRIDGE (Y,
3 Go to step 7.
M, C or K) in [Parameter] in [IOT Diag] of diagnosis. M, C or K), then
Does the remainder value shows the near of the end? go to step 4.
(Refer to Chapter 2 for details of the life counter value.) (Refer to RRP5.4.)
Does the error still occur when the power is turned OFF and
4 Go to step 7. End of work.
ON?
Replace the Non-
Checking the toner remainder in the Non-GenuineToner
GenuineToner
Cartridge (Y, M, C or K).
5 Cartridge (Y, M, C Go to step 7.
Is the toner that remains in the Non-GenuineToner Cartridge
or K), then go to
(Y, M, C or K) a little?
step 6.
Does the error still occur when the power is turned OFF and
6 Go to step 7. End of work.
ON?
Checking the sealing tapes for yellow toner of the DRUM
CARTRIDGE staying.
Turn off the power, and open the COVER ASSY FRONT Pull the sealing
7 MG. Go to step 9. tapes out, then go
Remove the DRUM CARTRIDGE. to step 8.
Has the sealing tapes for yellow toner been pulled out?
After checking, reseat the DRUM CARTRIDGE.
Remedy
Step Check
Yes No
Does the error still occur when the power is turned OFF and
8 Go to step 9. End of work.
ON?
Checking after resetting the TONER CARTRIDGE (Y, M, C
or K).
Remove the TONER CARTRIDGE (Y, M, C or K), and
shake it from side to side.
9 Go to step 10. End of work.
Reseat the TONER CARTRIDGE (Y, M, C or K), and check
that the lock key is in the lock position.
Does the error still occur when the power is turned OFF and
ON?
Checking the DISPENSE MOTOR (Y, M, C and K) for
rotation.
Does the DISPENSE MOTOR (Y, M, C and K) function
normally?
10 Checked by [Digital Output] - [Yellow Toner Motor,Magenta Go to step 11. Go to step 12.
Toner Motor,Cyan Toner Motor,Black Toner Motor] in [IOT
Diag] of diagnosis.
During this check, cheat the interlock switch (HARN ASSY
INTERLOCK).
Checking the gears of the DISPENSER ASSY for shape
and operation.
Are the shape and operation of the gears of the
DISPENSER ASSY normal?
Example: For Yellow
Replace the
defective gear(s)
11 Go to step 16. or DISPENSER
ASSY. (Refer to
RRP5.1.)
Gear
MiS01002SA
Does the error still occur when the power is turned OFF and
13 Go to step 14. End of work.
ON?
Remedy
Step Check
Yes No
Checking the HARN ASSY TNR MOT for continuity.
Disconnect J18 from the PWBA MCU.
Replace the
Disconnect J181(Y)/J182(M)/J191(C)/J192(K) from the
14 Go to step 15. HARN ASSY TNR
DISPENSE MOTOR (YMCK) MOT.
MOT.
Is each cable of J18 <=> J181/182 continuous? or Is each
cable of J19 <=> J191/192 continuous?
Checking the power to TNR (Y) MOT (MOTOR ASSY
Replace the
DISP).
MOTOR ASSY Replace the
Disconnect J18/J19 from the PWBA MCU.
15 DISP or FRAME PWBA MCU.
Is the voltage across P18P/19-3pin <= > ground on PWBA
ASSY MOT. (Refer to RRP8.9.)
MCU, about +24 VDC when the interlock switch (HARN
(Refer to RRP5.1.)
ASSY INTERLOCK) is pushed.
Checking after replacing the TONER CARTRIDGE (Y, M, C
or K).
Replace the TONER CARTRIDGE (Y, M, C or K), and check
16 Go to step 17. End of work.
that the lock key is in the lock position. (Refer to RRP5.4.)
Does the error still occur when the power is turned OFF and
ON?
Checking after replacing the DRUM CARTRIDGE.
Replace the DRUM CARTRIDGE. (Refer to RRP4.6.)
17 Go to step 18. End of work.
Does the error still occur when the power is turned OFF and
ON?
Checking after resetting the TRANSFER ASSY. Replace the
Reseat the TRANSFER ASSY. TRANSFER
18 End of work.
Does the error still occur when the power is turned OFF and ASSY. (Refer to
ON? RRP6.3.)
FIP-1.59 093-925 / 093-950 / 093-951 / 093-952: IOT (YMCK) Toner CRUM Comm Error
Remedy
Step Check
Yes No
Possible causative parts:
TONER CARTRIDGE (Y) (PL5.1.24)
TONER CARTRIDGE (M) (PL5.1.23)
TONER CARTRIDGE (C) (PL5.1.22)
TONER CARTRIDGE (K) (PL5.1.21)
CONNECTOR CRUM (PL5.1.14)
PWBA MCU (PL8.2.13)
HARN ASSY TONER CRUM (PL5.1.26)
Checking the TONER CARTRIDGE (Y, M, C or K) for
installing.
1 Reseat the TONER CARTRIDGE (Y, M, C or K). Go to step 2. End of work.
Does the error still occur when the power is turned off and
on?
Checking the connectors for connection.
Reconnect the
Check the connections between the PWBA MCU and
connector(s)
2 CONNECTOR CRUM (Y, M, C or K). Go to step 4.
surely, then go to
Are P/J31 and P/J311(Y) / P/J312 (M) / P/J313(C) / P/J314
step 3.
(K) connected surely?
Does the error still occur when the power is turned off and
3 Go to step 4. End of work.
on?
Checking the HARN ASSY TONER CRUM for continuity.
Disconnect P/J31 from the PWBA MCU.
Replace the
Disconnect P/J311(Y) / P/J312 (M) / P/J313(C) / P/J314 (K)
4 Go to step 5. HARN ASSY
from the CONNECTOR CRUM (YMCK).
TONER CRUM.
Is each cable of P/J31 <=> P/J311(Y) / P/J312 (M) / P/
J313(C) / P/J314 (K) continuous?
Checking the output power of CONNECTOR CRUM (Y, M,
Replace the
C or K).
DISPENSER
5 Disconnect P/J31 on the PWBA MCU. Go to step 6.
ASSY. (Refer to
Is the voltage across ground <=> J31-3(Y)/7(M)/11(C)/
RRP5.1.)
15(K) pin on the PWBA MCU, about +3.3VDC?
Checking after the TONER CARTRIDGE (Y, M, C or K).
Replace the
Replace the TONER CARTRIDGE (Y, M, C or K).
6 PWBA MCU. End of work.
Does the error still occur when the power is turned off and
(Refer to RRP8.9.)
on?
Remedy
Step Check
Yes No
Possible causative parts:
CONNECTOR CRUM (PL5.1.14)
TONER CARTRIDGE (Y) (PL5.1.24)
TONER CARTRIDGE (M) (PL5.1.23)
TONER CARTRIDGE (C) (PL5.1.22)
TONER CARTRIDGE (K) (PL5.1.21)
HARN ASSY TONER CRUM (PL5.1.26)
PWBA MCU (PL8.2.13)
Close the COVER ASSY WINDOW TNR correctly.
1 Does the error still occur when the power is turned OFF and Go to step 2. End of work.
ON?
Change the Toner
Checking the Toner Type.
2 Go to step 3. Type setting to
Is the Toner for C2900 seated?
Non-GenuineToner.
Checking after resetting the TONER CARTRIDGE (Y, M, C
or K).
Reseat the TONER CARTRIDGE (Y, M, C or K), and check
3 Go to step 4. End of work.
that the lock key is in the lock position.
Does the error still occur when the power is turned OFF and
ON?
Checking after replacing the TONER CARTRIDGE (Y, M, C
or K).
Replace the TONER CARTRIDGE (Y, M, C or K), and check
4 Go to step 5. End of work.
that the lock key is in the lock position. (Refer to RRP5.4.)
Does the error still occur when the power is turned OFF and
ON?
Checking the connector for connection.
Check the connectors between the PWBA MCU and
CONNECTOR CRUM.
Are P/J31 and P/J311(Y),P/J312(M),P/J313(C),P/J314(K)
connected correctly?
Example: For Yellow Reconnect the
connector(s) P/
J31 and/or P/J311
5 Go to step 7. (Y),P/J312 (M),P/
J313 (C),P/J314
(K) surly, then go
to step 6.
Does the error still occur when the power is turned OFF and
6 Go to step 7. End of work.
ON?
Checking the HARN ASSY TONER CRUM for continuity. Replace the
Disconnect J31 from the PWBA MCU. HARN ASSY
7 Go to step 8.
Disconnect J311 from the CONNECTOR CRUM. TONER CRUM(Y,
Is each cable of J31 <=> J311/J312/J313/J314 continuous? M, C or K).
Checking the power to CONNECTOR CRUM. Replace the
Replace the
Disconnect J31 from the PWBA MCU. CONNECTOR
8 PWBA MCU.
Is the voltage across P31-3pin(Y)/-7pin(M)/-11pin(C)/-15pin CRUM(Y, M, C or
(Refer to RRP8.9.)
<=> ground on the PWBA MCU, about +3.3 VDC? K).
FIP-1.61 093-930 / 093-931 / 093-932 / 093-933: IOT Toner Cartridge (YMCK) Life Over
Remedy
Step Check
Yes No
Possible causative parts:
TONER CARTRIDGE (Y) (PL5.1.24)
TONER CARTRIDGE (M) (PL5.1.23)
TONER CARTRIDGE (C) (PL5.1.22)
TONER CARTRIDGE (K) (PL5.1.21)
PWBA MCU (PL8.2.13)
Checking after replacing the TONER CARTRIDGE (Y, M, C
or K).
Replace the
Replace the TONER CARTRIDGE (Y, M, C or K). (Refer to
1 PWBA MCU. End of work.
RRP5.4.)
(Refer to RRP8.9.)
Does the error still occur when the power is turned OFF
and ON?
FIP-1.62 093-970 / 093-971 / 093-972 / 093-973: IOT Print Cartridge (YMCK) Detached
Remedy
Step Check
Yes No
Possible causative parts:
TONER CARTRIDGE (Y) (PL5.1.24)
TONER CARTRIDGE (M) (PL5.1.23)
TONER CARTRIDGE (C) (PL5.1.22)
TONER CARTRIDGE (K) (PL5.1.21)
HARN ASSY TONER CRUM (PL5.1.26)
PWBA MCU (PL8.2.13)
Does the error still occur when the power is turned OFF and
1 Go to step 2. End of work.
ON?
Change the Toner
Checking the Toner Type. Type setting to
2 Go to step 3.
Is the Toner for C2900 seated? Non-GenuineTon-
err.
Checking after resetting the TONER CARTRIDGE (Y, M, C
or K).
Reseat the TONER CARTRIDGE (Y, M, C or K), and check
3 Go to step 4. End of work.
that the lock key is in the lock position.
Does the error still occur when the power is turned OFF and
ON?
Checking after replacing the TONER CARTRIDGE (Y, M, C
or K).
Replace the TONER CARTRIDGE (Y, M, C or K). (Refer to
4 Go to step 5. End of work.
RRP5.4.)
Does the error still occur when the power is turned OFF and
ON?
Checking the HARN ASSY TONER CRUM for continuity.
Disconnect J31 from the PWBA MCU. Replace the
5 Disconnect J311 (Y) from the connector CRUM. Go to step 6. HARN ASSY
Are P/J31 and P/J311(Y),P/J312(M),P/J313(C),P/J314(K) TONER CRUM.
connected correctly?
Checking after resetting the PWBA MCU.
Replace the
Reseat the PWBA MCU. (Refer to RRP8.9.)
6 PWBA MCU. End of work.
Does the error still occur when the power is turned OFF and
(Refer to RRP8.9.)
ON?
Remedy
Step Check
Yes No
Possible causative parts:
TRANSFER ASSY (PL6.1.7)
PWBA MCU (PL8.2.13)
Does the error still occur when the power is turned OFF and
1 Go to step 2. End of work.
ON?
Initialize the life
counter value at
Checking the life counter value of the TRANSFER ASSY. the Customer Replace the
2 Does the life counter value show the near of the end? Diag, after replac- PWBA MCU.
(Refer to Chapter 2 for details of the life counter value.) ing the TRANS- (Refer to RRP8.9.)
FER ASSY. (Refer
to RRP6.3.)
Remedy
Step Check
Yes No
Possible causative parts:
TRANSFER ASSY (PL6.1.7)
PWBA MCU (PL8.2.13)
Does the error still occur when the power is turned OFF
1 Go to step 2. End of work.
and ON?
Initialize the life
counter value at
Checking the life counter value of the TRANSFER ASSY. the Customer Replace the
2 Does the life counter value show the near of the end? Diag, after replac- PWBA MCU.
(Refer to Chapter 2 for details of the life counter value.) ing the TRANS- (Refer to RRP8.9.)
FER ASSY. (Refer
to RRP6.3.)
FIP-1.65 116-316 / 116-320: ESS DIMM Slot RAM R/W Check Fail / ESS DIMM Slot RAM
Error
Remedy
Step Check
Yes No
Possible causative parts:
PWBA ESS SFP (PL8.1.7)
MEMORY CARD (OPTION) (PL8.1.15)
Replace to the
recommended
1 Is the customer using the recommended memory card? Go to step 3.
memory card,then
go step 2.
Does the error still occur when the power is turned OFF and
2 Go to step 3. End of work.
ON?
Checking the MEMORY CARD (OPTION) installation.
3 Reseat the MEMORY CARD (OPTION). Go to step 4. End of work.
Does the error still occur when turning on the power?
Checking after resetting the MEMORY CARD (OPTION). Replace the
4 Replace the MEMORY CARD. (Refer to RRP8.4.) PWBA ESS SFP. End of work.
Does the error still occur when turning on the power? (Refer to RRP8.3.)
Remedy
Step Check
Yes No
Possible causative parts:
PWBA ESS SFP (PL8.1.7)
Initialize the
Checking after removing the ethernet cable. Network settings
1 Does the error still occur when the power is turned off and Go to step 2. and configure of
on? the Network
settings.
Replace the
Does the error still occur when the power is turned OFF
2 PWBA ESS SFP. End of work.
and ON?
(Refer to RRP8.3.)
FIP-1.67 116-361 / 116-362 / 116-363 / 116-366 / 116-368 / 116-369: PCI Bus# (0 / 1) Host
Bridge Controller Error / PCI Bus# (0 / 1) Error Detected / PCI Error Messages
received from Bus#0-Device# (0 / 1)
Remedy
Step Check
Yes No
Possible causative parts:
PWBA ESS SFP (PL8.1.7)
Checking the error. Replace the
1 Does the error still occur when the power is turned OFF PWBA ESS SFP. End of work.
and ON? (Refer to RRP8.3.)
Remedy
Step Check
Yes No
Possible causative parts:
PWBA ESS SFP (PL8.1.7)
Checking the error.
1 Does the error still occur when the power is turned OFF and Go to step 2. End of work.
ON?
Split the document
Checking RAM Disk size settings. into blocks to
2 Does the error occur when printing after reducing the size decrease the End of work.
setting of the RAM Disk? number of pages
to be collated.
Remedy
Step Check
Yes No
Possible causative parts:
PWBA ESS SFP (PL8.1.7)
Checking the Toner Cartridge.
1 Is the installed toner cartridge to the printer the toner for Go to step 2. End of work.
C2900?
Checking the printer setting.
2 Is the [Non-GenuineToner] of the [Maintenance] on the Set to the [Off]. Go to step 3.
[Admin Menu] of the [SET UP] the [On]?
Checking the Toner Cartridge. Replace the
3 Replace to the known good toner cartridges. PWBA ESS SFP. End of work.
Does the error still occur when turning on the power? (Refer to RRP8.3.)
Start
Test Printing
No
Is there a corresponding FIP?
Yes
Replace TONER CARTRIDGE, DRUM CARTRIDGE
Carry out the corresponding troubleshooting.
TRANSFER ASSY and FUSER UNIT
No No
The trouble is restored? The trouble is restored?
Yes Yes
End End
Leg_Sec001_001SA
It is stated as the ESS is normal. By operating test print with the Printer Engine
only, if the trouble is on ESS side or the Printer Engine side can simply be
diagnosed, except those phenomena that are not able to be diagnosed by test
print.
- Test print result with the Printer Engine only is normal. --- >Malfunction on ESS
side
- Test print result with the Printer Engine only is also abnormal. ---> Malfunction on
the Printer Engine side
When it is the case of [Malfunction on ESS side], replace with normal ESS and
normal Interface Cable, and check.
When the trouble still occurs after replacement, check the host computer side, and
operate Troubleshooting efficiently, using the following image quality FIP
according to each phenomenon.
Feed roll
[Feeder Assy Opt.] Retard roller
[Tray 1]
Page 1 Page 2
13 13
Wsb02028KA Wsb02027KA
Page 3 Page 4
13
13
Wsb02029KA Wsb02030KA
Page 5
Wsb02025KA
1) Environmental Condition
Temperature: 5°C - 32°C
Humidity:15% RH - 85% RH (85% RH at 28°C)
Note that defect may occur due to condensation after around 30 minutes if the printer is turned on
in a critical environment.
2) Guaranteed Paper
The print image quality specified in this chapter should be guaranteed when the standard paper is
fed from the cassette tray. The print image quality is evaluated on the maximum size of each stan-
dard paper.
Color print quality: X-Pression 24 lb paper
Black and White quality: 4200 paper
3) Paper condition
The paper used is flesh paper immediately after unpacked, which has been left in the operating
environment for 12 hours before unpacking.
4) Printer condition
The print image quality specified in this chapter is guaranteed with the printer in normal condition.
5) Criterion for judgment
The print image quality is guaranteed with Spec. In rate = 90% (λ =90%).
6) For Color chart, Parallelism, Perpendicularity, Skew, Linearity, Magnification Error, Registration and
Printed Guaranteed Area, refer to each chart below.
Parallelism
Perpendicularity
Linearity
Magnification Error
Registration
4.1mm 4.1mm
4.1mm
355.6mm
(14inch)
Guaranteed printing area
351.5mm
4.1mm 211.8mm
215.9mm
(8.5inch)
Rio01001KA
Faint
Mnt01100KA Mnt01101KA
Remedy
Step Check
Yes No
Printing data is
incorrect, then
Checking the printing.
check the printing
1 Checked by [Test Print] - [Gradation] in diagnosis. Go to step 2.
data which the
Is the image printed correctly?
problem
generated.
Changing the printer driver setting.
1.Reset Image Settings (Brightness/Contrast) to defaults.
- Click [Restore Defaults] in [Image Settings] on the
[Graphics] tab.
2 End of work. Go to step 3.
2.Disable Toner Saving Mode.
- Deselect the [Toner Saving Mode] check box on the
[Advanced] tab.
Is the image printed correctly?
Replace the paper
with a new and dry
Checking the paper.
one. or Change
3 Is the installed paper with a new and dry one? or does the Go to step 4.
the paper to the
paper satisfy the specification?
one that satisfies
the specification.
Remedy
Step Check
Yes No
Checking the TONER CARTRIDGE (Y, M, C or K) for
installation.
4 Shake and reseat the suspected TONER CARTRIDGE (Y, End of work. Go to step 5
M, C, or K).
Is the image printed correctly?
Checking the TONER CARTRIDGE (Y,M,C or K).
5 Is the toner cartridges installed to the printer the toner for Go to step 7 Go to step 6
C2900?
Set the Non-GenuineToner option to [Off].
6 End of work. Go to step 7
Is the image printed correctly?
Checking the DRUM CARTRIDGE sealing ribbon.
After turning the printer off, open the front cover and remove
the DRUM CARTRIDGE from the printer. Remove any of
the 8 pieces of sealing ribbon that may be left on the DRUM
7 CARTRIDGE. Then, install the DRUM CARTRIDGE into the End of work. Go to step 8
printer. If the ribbon is found, it takes a long time until the
density is recovered. To use the printer immediately, change
the DRUM CARTRIDGE to another one.
Is the image printed correctly?
Checking the TRANSFER ASSY for connection.
Open the COVER ASSY FRONT MG.
Are four HV terminals on the right side of the TRANSFER
ASSY, and four springs on the frame (PL4.1.11, 12, 13 and
14) dirty and/or deformed?
Clean or replace
the TRANSFER
8 ASSY or Go to step 9.
SPRING(s), then
go to step 9.
Remedy
Step Check
Yes No
Checking the DRUM CARTRIDGE for connection.
Remove the DRUM CARTRIDGE.
Are five HV terminals on the DRUM CARTRIDGE, and five
springs on the frame (PL4.1.10 and PL4.1.15 to 18) dirty
and/or deformed?
Clean and/or
replace the DRUM
9 CARTRIDGE or Go to step 10.
SPRING(s), then
go to step 5.
Clean the
window(s) with
11 Go to step 12.
soft cloth or cotton
swab gently.
Remove the
12 foreign Go to step 13.
substances.
Remedy
Step Check
Yes No
Replace the
Does the Toner Dispenser Motor function normally?
DISPENSER
Checked by [Digital Output] - [Yellow Toner Motor,Magenta
13 Go to step 15. ASSY (refer to
Toner Motor,Cyan Toner Motor,Black Toner Motor] in [IOT
RRP5.1), then go
Diag] of diagnosis.
to step 14.
Replace the
14 Is the image printed correctly? End of work.
printer.
Checking after resetting the PWBA MCU.
15 Reseat the PWBA MCU. End of work. Go to step 16.
Is the image printed correctly?
Checking after resetting the PWBA ESS SFP.
16 Reseat the PWBA ESS SFP. End of work. Go to step 17.
Is the image printed correctly?
Checking after resetting the TRANSFER ASSY.
17 Reseat the TRANSFER ASSY. End of work. Go to step 18.
Is the image printed correctly?
Checking after replacing the TRANSFER ASSY.
18 Replace the TRANSFER ASSY. (Refer to RRP6.3.) End of work. Go to step 19.
Is the image printed correctly?
Checking after replacing the DRUM CARTRIDGE.
19 Replace the DRUM CARTRIDGE. (Refer to RRP4.6.) End of work. Go to step 20.
Is the image printed correctly?
Checking after resetting the PWBA HVPS.
20 Reseat the PWBA HVPS. End of work. Go to step 21.
Is the image printed correctly?
Checking after replacing the DISPENSER ASSY.
21 Replace the DISPENSER ASSY. (Refer to RRP5.1.) End of work. Go to step 22.
Is the image printed correctly?
Checking after replacing the ROS ASSY. Replace the
22 Replace the ROS ASSY. (Refer to RRP4.1.) End of work. PWBA HVPS.
Is the image printed correctly? (Refer to RRP4.5.)
Before commencing troubleshooting, check the paper transfer path. Make sure there is no foreign
materials on the transfer path, such as staples, paper clips, scraps of paper and so on.
Remedy
Step Check
Yes No
Printing data form
is not suitable for
Checking the blank print. the printer, then
1 Print the Windows test page. check the printing Go to step 2.
Is the image printed correctly? data which the
problem
generated.
Checking the TONER CARTRIDGE (Y, M, C or K) for
installation.
2 Shake and reseat the suspected TONER CARTRIDGE (Y, End of work. Go to step 3
M, C, or K).
Is the image printed correctly?
Checking the TONER CARTRIDGE (Y,M,C or K).
3 Is the toner cartridges installed to the printer the toner for Go to step 5 Go to step 4
C2900?
Set the Non-GenuineToner option to [Off].
4 End of work. Go to step 5
Is the image printed correctly?
Replace the paper
with a new and dry
Checking the paper.
one. or Change
5 Is the installed paper with a new and dry one? or does the Go to step 6.
the paper to the
paper satisfy the specification?
one that satisfies
the specification.
Checking the DRUM CARTRIDGE sealing ribbon.
After turning the printer off, open the front cover and remove
the DRUM CARTRIDGE from the printer. Remove any of
the 8 pieces of sealing ribbon that may be left on the DRUM
CARTRIDGE.
6 End of work. Go to step 7
Then, install the DRUM CARTRIDGE into the printer. If the
ribbon is found, it takes a long time until the density is
recovered. To use the printer immediately, change the
DRUM CARTRIDGE to another one.
Is the image printed correctly?
Remedy
Step Check
Yes No
Checking the TRANSFER ASSY for connection.
Open the COVER ASSY FRONT MG.
Are four HV terminals on the right side of the TRANSFER
ASSY, and four springs on the frame (PL4.1.11, 12, 13 and
14) dirty and/or deformed?
Clean or replace
the TRANSFER
7 ASSY or Go to step 8.
SPRING(s), then
go to step 8.
Clean and/or
replace the DRUM
8 CARTRIDGE or Go to step 9.
SPRING(s), then
go to step 9.
Clean the
window(s) with
10 Go to step 11.
soft cloth or cotton
swab gently.
Remedy
Step Check
Yes No
Checking the laser beam path.
Are there any foreign substances between the ROS ASSY
and DRUM CARTRIDGE?
Remove the
11 foreign Go to step 12.
substances.
Replace the
Does the Toner Dispenser Motor function normally?
DISPENSER
Checked by [Digital Output] - [Yellow Toner Motor,Magenta
12 Go to step 14. ASSY (refer to
Toner Motor,Cyan Toner Motor,Black Toner Motor] in [IOT
RRP5.1), then go
Diag] of diagnosis.
to step 13.
Replace the
13 Is the image printed correctly? End of work.
printer.
Checking after resetting the PWBA MCU.
14 Reseat the PWBA MCU. End of work. Go to step 15.
Is the image printed correctly?
Checking after resetting the PWBA ESS SFP.
15 Reseat the PWBA ESS SFP. End of work. Go to step 16.
Is the image printed correctly?
Checking after resetting the TRANSFER ASSY.
16 Reseat the TRANSFER ASSY. End of work. Go to step 17.
Is the image printed correctly?
Checking after replacing the TRANSFER ASSY.
17 Replace the TRANSFER ASSY. (Refer to RRP6.3.) End of work. Go to step 18.
Is the image printed correctly?
Checking after replacing the DRUM CARTRIDGE.
18 Replace the DRUM CARTRIDGE. (Refer to RRP4.6.) End of work. Go to step 19.
Is the image printed correctly?
Checking after resetting the PWBA HVPS.
19 Reseat the PWBA HVPS. End of work. Go to step 20.
Is the image printed correctly?
Checking after replacing the DISPENSER ASSY.
20 Replace the DISPENSER ASSY. (Refer to RRP5.1.) End of work. Go to step 21.
Is the image printed correctly?
Checking after replacing the ROS ASSY. Replace the
21 Replace the ROS ASSY. (Refer to RRP4.1.) End of work. PWBA HVPS.
Is the image printed correctly? (Refer to RRP4.5.)
Before commencing troubleshooting, check the paper transfer path. Make sure there is no foreign
materials on the transfer path, such as staples, paper clips, scraps of paper and so on.
Remedy
Step Check
Yes No
Printing data is
incorrect, then
Checking the solid black.
check the printing
1 Checked by [Test Print] - [Test Pattern 600] in diagnostic. Go to step 2.
data which the
Is the image printed correctly?
problem
generated.
Checking the printer driver setting.
Set the option to
2 Is the [Output Color] option under the [Graphics] tab set to Go to step 3.
"Color (Auto)".
"Color (Auto)"?
Replace the toner
Checking the Toner Type.
3 Go to step 4. with the Genuine
Is the Toner for C2900 seated?
Toner.
Checking after resetting the DRUM CARTRIDGE.
4 Reseat the DRUM CARTRIDGE. End of work. Go to step 5.
Is the image printed correctly?
Checking after resetting the PWBA HVPS.
5 Reseat the PWBA HVPS. End of work. Go to step 6.
Is the image printed correctly?
Checking after replacing the DRUM CARTRIDGE. Replace the
6 Replace the DRUM CARTRIDGE. (Refer to RRP4.6.) End of work. PWBA HVPS.
Is the image printed correctly? (Refer to RRP4.5.)
Before commencing troubleshooting, check the paper transfer path. Make sure there is no foreign
materials on the transfer path, such as staples, paper clips, scraps of paper and so on.
Remedy
Step Check
Yes No
Checking the printer environment.
Check that the printer is in a room where air conditioner is
operating. If the air conditioner is not operating, turn it on or
1 Go to step 2. End of work.
move the printer to a room with an air conditioner.
Are printouts still toner smears after turning on the air
conditioner?
Replace the paper
with a new and dry
Checking the paper.
one. or Change
2 Is the installed paper with a new and dry one? or does the Go to step 3.
the paper to the
paper satisfy the specification?
one that satisfies
the specification.
Checking after replacing the DRUM CARTRIDGE.
3 Replace the DRUM CARTRIDGE. (Refer to RRP4.6.) End of work. Go to step 4.
Is the image printed correctly?
Checking after replacing the fuser unit.
Replace the fuser unit. (Refer to RRP6.1.)
Replace the
Is the image printed correctly?
TRANSFER
4 Warning: Start the operation after the fuser unit has End of work.
ASSY. (Refer to
cooled down.
RRP6.3.)
NOTE: After replacement, be sure to clear the life
counter value.
13
Before commencing troubleshooting, check the paper transfer path. Make sure there is no foreign
materials on the transfer path, such as staples, paper clips, scraps of paper and so on.
Remedy
Step Check
Yes No
Printing data is
Checking the Print. incorrect, then
Checked by [Test-Print] - [Contamination check] in check the printing
1 Go to step 2
diagnosis. data which the
Is the image printed correctly? problem
generated.
Checking after cleaning Inside the Printer.
2 End of work. Go to step 3.
Is the image printed correctly?
Shake and reseat the suspected TONER CARTRIDGE (Y,
3 M, C, or K) End of work. Go to step 4.
Is the image printed correctly?
Replace the
Checking the belt surface of the TRANSFER ASSY.
TRANSFER
4 Are there any damages on the belt surface of the Go to step 5.
ASSY. (Refer to
TRANSFER ASSY?
RRP6.3.)
Checking the TRANSFER ASSY for connection.
Open the COVER ASSY FRONT MG.
Are four HV terminals on the TRANSFER ASSY, and four
springs on the frame (PL4.1.11, 12, 13 and 14) dirty and/or
deformed?
Clean or replace
the TRANSFER
5 Go to step 6.
ASSY or
SPRING(s).
Remedy
Step Check
Yes No
Checking the DRUM CARTRIDGE for connection.
Remove the DRUM CARTRIDGE.
Are five HV terminals on the DRUM CARTRIDGE, and five
springs on the frame (PL4.1.10 and PL4.1.15 to 18) dirty
and/or deformed?
Clean and/or
replace the DRUM
6 Go to step 7.
CARTRIDGE or
SPRING(s).
13
Before commencing troubleshooting, check the paper transfer path. Make sure there is no foreign
materials on the transfer path, such as staples, paper clips, scraps of paper and so on.
Remedy
Step Check
Yes No
Printing data is
Checking the Print. incorrect, then
Checked by [Test-Print] - [Contamination check] in check the printing
1 Go to step 2
diagnosis. data which the
Is the image printed correctly? problem
generated.
Checking after cleaning Inside the Printer.
2 End of work. Go to step 3.
Is the image printed correctly?
Shake and reseat the suspected TONER CARTRIDGE (Y,
3 M, C, or K) End of work. Go to step 4.
Is the image printed correctly?
Replace the
Checking the belt surface of the TRANSFER ASSY.
TRANSFER
4 Are there any damages on the belt surface of the Go to step 5.
ASSY. (Refer to
TRANSFER ASSY?
RRP6.3.)
Checking the TRANSFER ASSY for connection.
Open the COVER ASSY FRONT MG.
Are four HV terminals on the TRANSFER ASSY, and four
springs on the frame (PL4.1.11, 12, 13 and 14) dirty and/or
deformed?
Clean or replace
the TRANSFER
5 Go to step 6.
ASSY or
SPRING(s).
Remedy
Step Check
Yes No
Checking the DRUM CARTRIDGE for connection.
Remove the DRUM CARTRIDGE.
Are five HV terminals on the DRUM CARTRIDGE, and five
springs on the frame (PL4.1.10 and PL4.1.15 to 18) dirty
and/or deformed?
Clean and/or
replace the DRUM
6 Go to step 7.
CARTRIDGE or
SPRING(s).
13
Before commencing troubleshooting, check the paper transfer path. Make sure there is no foreign
materials on the transfer path, such as staples, paper clips, scraps of paper and so on.
Remedy
Step Check
Yes No
Checking the defective parts.
Print the [Pitch Configuration Chart] in [Chart Print] in
[Diagnosis] tab of [Tool Box]. Replace the
1 When the partial lacks of periodicity are observed, check the corresponding Go to step 2.
defective parts by comparing the printed partial lacks with parts.
the Pitch Chart.
Are there any partial lack matching the chart?
Checking after cleaning Inside the Printer.
2 End of work. Go to step 3.
Is the image printed correctly?
Shake and reseat the suspected TONER CARTRIDGE (Y,
3 M, C, or K) End of work. Go to step 4.
Is the image printed correctly?
Replace the
Checking the belt surface of the TRANSFER ASSY.
TRANSFER
4 Are there any damages on the belt surface of the Go to step 5.
ASSY. (Refer to
TRANSFER ASSY?
RRP6.3.)
Checking the TRANSFER ASSY for connection.
Open the COVER ASSY FRONT MG.
Are four HV terminals on the TRANSFER ASSY, and four
springs on the frame (PL4.1.11, 12, 13 and 14) dirty and/or
deformed?
Clean or replace
the TRANSFER
5 Go to step 6.
ASSY or
SPRING(s).
Remedy
Step Check
Yes No
Checking the DRUM CARTRIDGE for connection.
Remove the DRUM CARTRIDGE.
Are five HV terminals on the DRUM CARTRIDGE, and five
springs on the frame (PL4.1.10 and PL4.1.15 to 18) dirty
and/or deformed?
Clean and/or
replace the DRUM
6 Go to step 7.
CARTRIDGE or
SPRING(s).
13
- FUSER UNIT (PL6.1.1)
Before commencing troubleshooting, check the paper transfer path. Make sure there is no foreign
materials on the transfer path, such as staples, paper clips, scraps of paper and so on.
Remedy
Step Check
Yes No
Printing data is
Checking the Print. incorrect, then
Checked by [Test-Print] - [Contamination check] in check the printing
1 Go to step 2
diagnosis. data which the
Is the image printed correctly? problem
generated.
Replace the
Checking the belt surfaces of the TRANSFER ASSY.
TRANSFER
2 Are there any damages on the belt surface of the Go to step 3.
ASSY. (Refer to
TRANSFER ASSY?
RRP6.3.)
Checking the TRANSFER ASSY for connection.
Open the COVER ASSY FRONT MG.
Are four HV terminals on the TRANSFER ASSY, and four
springs on the frame (PL4.1.11, 12, 13 and 14) dirty and/or
deformed?
Clean or replace
the TRANSFER
3 Go to step 4.
ASSY or
SPRING(s).
Remedy
Step Check
Yes No
Checking the laser beam path.
Are there any foreign substances between the ROS ASSY
and DRUM CARTRIDGE?
Remove the
4 foreign Go to step 5.
substances.
Clean and/or
replace the DRUM
5 Go to step 6.
CARTRIDGE or
SPRING(s).
Remedy
Step Check
Yes No
Warning: Start the
operation after the
fuser unit has
cooled down.
Checking after replacing the DRUM CARTRIDGE.
Replace the fuser
9 Replace the DRUM CARTRIDGE. (Refer to RRP4.6.) End of work.
unit. (Refer to
Is the image printed correctly?
RRP6.1.) After
replacement, be
sure to clear the
life counter value.
FIP-1.P9 Ghosting
Mnt01114KA
Before commencing troubleshooting, check the paper transfer path. Make sure there is no foreign
materials on the transfer path, such as staples, paper clips, scraps of paper and so on.
Remedy
Step Check
Yes No
Checking the Afterimage (Ghost).
Print the Ghost Configuration Chart Page.
- To print "Ghost Configuration Chart", click [Ghost
1 End of work. Go to step 2.
Configuration Chart] in [Chart Print] on the diagnosis tab of
Tool Box.
Is the image printed correctly?
Change the paper
Checking the paper. to the one that
2 Go to step 3.
Does the paper satisfy the specification? satisfies the
specification.
Adjusting the transfer bias.
Adjust the voltage value of the BTR.
3 - To adjust the voltage value of the BTR, use [Adjust BTR] End of work. Go to step 4.
on the Printer Maintenance tab of Web Tool.
Is the image printed correctly?
Checking after "Drum Refresh Mode".
Execute the "Drum Refresh Mode".
4 - To execute the "Drum Refresh Mode", click [Drum Refresh End of work. Go to step 5.
Mode] in [Refresh Mode] on the diagnosis tab of Tool Box.
Is the image printed correctly?
Checking the erase lamps.
Open the COVER ASSY FRONT, and remove the DRUM
5 CARTRIDGE. Go to step 8. Go to step 6.
Cheat the safety interlock switch.
Does the four erase LEDs light correctly?
Remedy
Step Check
Yes No
Checking the connectors for connection.
Check the connections between the PWBA MCU and LED
ASSY ERASE.
Are P/J141 and P/J14 connected correctly?
Reconnect the
connector(s) P/
6 Go to step 7. J141 and/or P/J14
surely, then go to
step 7.
Checking the HARNESS ASSY LVPS MAIN MG SFP for Replace the LED
Replace the
continuity. ASSY ERASE
HARNESS ASSY
7 Disconnect J14 from the PWBA MCU. (Refer to
LVPS MAIN MG
Disconnect J141 from the LED ASSY ERASE. RRP4.4.), then go
SFP.
Is each cable of J14 <=> J141 continuous? to step 8.
Checking the DRUM CARTRIDGE for connection Remove
the DRUM CARTRIDGE.
Are five HV terminals on the DRUM CARTRIDGE, and five
springs on the frame (PL4.1.10 and PL4.1.15 to 18) dirty
and/or deformed?
Clean and/or
replace the DRUM
8 Go to step 9.
CARTRIDGE or
SPRING(s).
Remedy
Step Check
Yes No
Checking the TRANSFER ASSY for connection. Open the
COVER ASSY FRONT.
Are four HV terminals on the TRANSFER ASSY, and four
springs on the frame (PL4.1.11, 12, 13 and 14) dirty and/or
deformed?
Clean or replace Replace the
the TRANSFER DRUM
10
ASSY or CARTRIDGE.
SPRING(s). (Refer to RRP4.6.)
Before commencing troubleshooting, check the paper transfer path. Make sure there is no foreign
materials on the transfer path, such as staples, paper clips, scraps of paper and so on.
Remedy
Step Check
Yes No
Checking after "Drum Refresh Mode".
Execute the "Drum Refresh Mode".
1 - To execute the "Drum Refresh Mode", click [Drum Refresh End of work. Go to step 2.
Mode] in [Refresh Mode] on the diagnosis tab of Tool Box.
Is the image printed correctly?
Checking after replacing the DRUM CARTRIDGE.
Replace the
2 Replace the DRUM CARTRIDGE. (Refer to RRP4.6.) End of work.
Printer.
Does the error still occur when printing?
FIP-1.P11 Fog
Mnt01115KA
Before commencing troubleshooting, check the paper transfer path. Make sure there is no foreign
materials on the transfer path, such as staples, paper clips, scraps of paper and so on.
Remedy
Step Check
Yes No
Printing data is
incorrect, then
Checking the printing.
check the printing
1 Checked by [Test Print] - [Gradation] in diagnosis. Go to step 2.
data which the
Is the image printed correctly?
problem
generated.
Changing the printer driver setting.
Reset Image Settings (Brightness/Contrast) to defaults.
2 - Click [Restore Defaults] in [Image Settings] on the End of work. Go to step 3.
[Graphics] tab.
Is the image printed correctly?
Replace the paper
with a new and dry
Checking the paper.
one. or Change
3 Is the installed paper with a new and dry one? or does the Go to step 4.
the paper to the
paper satisfy the specification?
one that satisfies
the specification.
Checking after "Drum Refresh Mode".
Execute the "Drum Refresh Mode".
4 - To execute the "Drum Refresh Mode", click [Drum Refresh End of work. Go to step 5.
Mode] in [Refresh Mode] on the diagnosis tab of Tool Box.
Is the image printed correctly?
Replace the toner
Checking the Toner Type
5 Go to step 6. with the Genuine
Is the Toner for C2900 seated?
Toner.
Checking after resetting the DRUM CARTRIDGE.
6 Reseat the DRUM CARTRIDGE. End of work. Go to step 7.
Is the image printed correctly?
Checking after resetting the PWBA HVPS.
7 Reseat the PWBA HVPS. End of work. Go to step 8.
Is the image printed correctly?
Checking after replacing the DRUM CARTRIDGE. Replace the
8 Replace the DRUM CARTRIDGE. (Refer to RRP4.6.) End of work. PWBA HVPS.
Is the image printed correctly? (Refer to RRP4.5.)
Before commencing troubleshooting, check the paper transfer path. Make sure there is no foreign
materials on the transfer path, such as staples, paper clips, scraps of paper and so on.
Remedy
Step Check
Yes No
Setting the altitude.
Set the altitude.
1 - To set the altitude, use [Adjust Altitude] on the Printer End of work. Go to step 2.
Maintenance tab of Tool Box.
Is the image printed correctly?
Checking after resetting the DRUM CARTRIDGE.
2 Reseat the DRUM CARTRIDGE. End of work. Go to step 3.
Is the image printed correctly?
Checking after resetting the PWBA HVPS.
3 Reseat the PWBA HVPS. End of work. Go to step 4.
Is the image printed correctly?
Checking after replacing the DRUM CARTRIDGE. Replace the
4 Replace the DRUM CARTRIDGE. (Refer to RRP4.6.) End of work. PWBA HVPS.
Is the image printed correctly? (Refer to RRP4.5.)
Before commencing troubleshooting, check the paper transfer path. Make sure there is no foreign
materials on the transfer path, such as staples, paper clips, scraps of paper and so on.
Remedy
Step Check
Yes No
Replace the paper
with a new and dry
Checking the paper.
one. or Change
1 Is the installed paper with a new and dry one? Go to step 2.
the paper to the
or does the paper satisfy the specification?
one that satisfies
the specification.
Checking the printer setting.
Change the Screen setting to "Fineness" via the printer
driver.
- To change the Screen settings, use [Screen] on the
2 Advanced Property tab of the printer driver. End of work. Go to step 3.
NOTE: If using a downloaded font, ensure that the font is
recommended for the printer, operating system, and the
application being used.
Is the image printed correctly?
Checking the printer setting.
Change the Print Mode setting to "High Quality" via the
printer driver.
3 End of work. Go to step 4.
- To change the Print Mode settings, use [Print Mode] on the
Graphics Property tab of the printer driver.
Is the image printed correctly?
Checking the printer setting.
Change the Bitmap Smoothing setting to On via the printer
driver.
4 - To change the Bitmap Smoothing setting, use [Bitmap End of work. Go to step 5.
Smoothing] on the Advanced Property tab of the printer
driver.
Is the image printed correctly?
Replace the toner
Checking the Toner Type
5 Go to step 6. with the Genuine
Is the Toner for C2900 seated?
Toner.
Checking after resetting the ROS ASSY. Replace the ROS
6 Reseat the ROS ASSY End of work. ASSY. (Refer to
Is the image printed correctly? RRP4.1.)
13 13
Remedy
Step Check
Yes No
Printing data is
Checking the Print. incorrect, then
Checked by [Test-Print] - [Contamination check] in check the printing
1 Go to step 2
diagnosis. data which the
Is the image printed correctly? problem
generated.
Replace the paper
with a new and dry
Checking the paper.
one. or Change
2 Is the installed paper with a new and dry one? Go to step 3.
the paper to the
or does the paper satisfy the specification?
one that satisfies
the specification.
Checking for foreign objects in the paper transfer path.
Remove any foreign objects in the paper transfer path
3 Go to step 4. End of work.
between the TRANSFER ASSY and the fuser unit.
Does the printout have Banding/Horizontal band cross out?
Checking the defective parts.
Print the [Pitch Configuration Chart] in [Chart Print] in
[Diagnosis] tab of [Tool Box]. Replace the
4 When the vertical stripes of periodicity are observed, check corresponding Go to step 5.
the defective parts by comparing the printed vertical stripes parts.
with the Pitch Chart.
Are there any vertical stripes matching the chart?
Remedy
Step Check
Yes No
Checking the TRANSFER ASSY for connection.
Open the COVER ASSY FRONT.
Are four HV terminals on the TRANSFER ASSY, and four
springs on the frame (PL4.1.11, 12, 13 and 14) dirty and/or
deformed?
Clean or replace
the TRANSFER
5 Go to step 6.
ASSY or
SPRING(s).
Clean and/or
replace the DRUM
6 Go to step 7.
CARTRIDGE or
SPRING(s).
Before commencing troubleshooting, check the paper transfer path. Make sure there is no foreign
materials on the transfer path, such as staples, paper clips, scraps of paper and so on.
Remedy
Step Check
Yes No
Checking the TONER CARTRIDGE (Y, M, C or K) for
installation.
1 Shake and reseat the suspected TONER CARTRIDGE (Y, End of work. Go to step 2
M, C, or K)
Is the image printed correctly?
Replace the toner
Checking the Toner Type
2 Go to step 3. with the Genuine
Is the Toner for C2900 seated?
Toner.
Checking Dispense Motor (Y, M, C or K) for operation.
Operate the Dispense Motor (Y, M, C or K) for the color in
which the problem lies.
3 - To check the operation of the Dispense Motor (Y, M, C or End of work. Go to step 4
K), click [Dispense Motor (Y, M, C or K)] in [Machine Check]
on the diagnosis tab of Tool Box.
Is the image printed correctly?
Execute the "Clean Developer"
- To execute the "Clean Developer", click Start in [Clean
4 End of work. Go to step 5
Developer] on the diagnosis tab of Tool Box.
Is the image printed correctly?
Remedy
Step Check
Yes No
Checking the DRUM CARTRIDGE for connection.
Remove the DRUM CARTRIDGE.
Are five HV terminals on the DRUM CARTRIDGE, and five
springs on the frame (PL4.1.10 and PL4.1.15 to 18) dirty
and/or deformed?
Clean and/or
replace the DRUM
5 Go to step 6.
CARTRIDGE or
SPRING(s).
Tray is recommended for paper feeding because sheets fed via SSI is prone to
skew depending on how the sheet is placed on SSI.
Before commencing troubleshooting, check the paper transfer path. Make sure there is no foreign
materials on the transfer path, such as staples, paper clips, scraps of paper and so on.
Remedy
Step Check
Yes No
Checking the paper feeding tray.
1 Go to step 2. Go to step 6.
Is the skewed paper fed from the SSI?
Checking the side guides setting of SSI.
2 Reset the side guides. End of work. Go to step 3.
Is the image printed correctly?
Remove the
Checking the paper path. foreign
3 Go to step 5.
Are there any foreign substances on the paper path? substances, then
go to step 4.
4 Is the image printed correctly? End of work. Go to step 5.
Checking the ROLL ASSY REGI and ROLL ASSY METAL
for rotation.
Checked by [Digital Output] - [Main Motor] in [IOT Diag], Replace the ROLL
and then enter the [Digital Output] - [Regi Clutch] in [IOT ASSY REGI and/
5 End of work.
Diag]. or ROLL REGI
Does the Roll Assy Regi and Roll Regi Metal rotate? METAL.
During this check, cheat the interlock switch (HARN ASSY
INTERLOCK).
Checking after resetting the Paper Cassette.
6 Reseat the Paper Cassette. End of work. Go to step 7.
Is the image printed correctly?
Checking after resetting the paper.
7 Reseat the paper in the Paper Cassette. End of work. Go to step 8.
Is the image printed correctly?
Checking the side guides of the Paper Cassette.
8 Reset the side guides. End of work. Go to step 9.
Is the image printed correctly?
Remedy
Step Check
Yes No
Remove the
Checking the paper path. foreign
9 Go to step 11.
Are there any foreign substances on the paper path? substances, then
go to step 10.
10 Is the image printed correctly? End of work. Go to step 11.
Checking after resetting the HOLDER ASSY RETARD.
11 Reseat the HOLDER ASSY RETARD. End of work. Go to step 12.
Is the image printed correctly?
Checking after replacing the HOLDER ASSY RETARD.
12 Replace the HOLDER ASSY RETARD. (Refer to RRP2.2.) End of work. Go to step 13.
Is the image printed correctly?
Checking after resetting the ROLL ASSY FEED. Replace the ROLL
13 Reseat the ROLL ASSY FEED. End of work. ASSY FEED.
Is the image printed correctly? (Refer to RRP3.5.)
Mnt05100KA Mnt05101KA
Remedy
Step Check
Yes No
Printing data is
incorrect, then
Checking the printing.
check the printing
1 Checked by [Test Print] - [Gradation] in diagnosis. Go to step 2.
data which the
Is the image printed correctly?
problem
generated.
Checking after replacing the DRUM CARTRIDGE.
Replace the DRUM CARTRIDGE. (Refer to RRP4.6.)
2 Go to step 3. End of work.
Does the error appear on the printed material when
printing?
Checking after replacing the TRANSFER ASSY.
Replace the ROS
Replace the TRANSFER ASSY. (Refer to RRP6.3.)
3 Go to step 4. ASSY. (Refer to
Does the error appear on the printed material when
RRP4.1.)
printing?
Mnt01119KA
Remedy
Step Check
Yes No
Checking the Color registration.
Print the Color Regi Chart.
- To print "Color Regi Chart", click [Color Regi Chart] in
1 End of work. Go to step 2.
[Color Registration Adjustments] on the Printer
Maintenance tab of Tool Box.
Is the image printed correctly?
Checking after cleaning the CTD (ADC) Sensor.
Clean the CTD (ADC) Sensor, and print the Color Regi
2 End of work. Go to step 3.
Chart.
Is the image printed correctly?
Checking after automatic color registration.
Execute the automatic color registration.
- To execute the automatic color registration, click [Auto
3 End of work. Go to step 4.
Correct] in [Color Registration Adjustments] on the Printer
Maintenance tab of Tool Box.
Is the image printed correctly?
Checking after manual color registration.
Manually adjust the color registration.
- To adjust the color registration manually, use [Color
4 End of work. Go to step 5.
Registration Adjustment 1 or 2] in [Color Registration
Adjustments] on the Printer Maintenance tab of Tool Box.
Is the image printed correctly?
Checking after Replacing the TRANSFER ASSY. Replace the
Replace the TRANSFER ASSY. (Refer to RRP6.3.) DRUM
5 End of work.
Does the color registration appear on the printed material CARTRIDGE.
when printing? (Refer to RRP4.6.)
Mnt01116KA
Tray is recommended for paper feeding because sheets fed via SSI is prone to
skew depending on how the sheet is placed on SSI.
Before commencing troubleshooting, check the paper transfer path. Make sure there is no foreign
materials on the transfer path, such as staples, paper clips, scraps of paper and so on.
Remedy
Step Check
Yes No
Checking the paper feeding tray.
1 Go to step 2. Go to step 6.
Is the skewed paper fed from the SSI?
Checking the side guides setting of SSI.
2 Reset the side guides. End of work. Go to step 3.
Is the image printed correctly?
Remove the
Checking the paper path. foreign
3 Go to step 5.
Are there any foreign substances on the paper path? substances, then
go to step 4.
4 Is the image printed correctly? End of work. Go to step 5.
Checking the ROLL ASSY REGI and ROLL ASSY METAL
for rotation.
Checked by [Digital Output] - [Main Motor] in [IOT Diag], Replace the ROLL
and then enter the [Digital Output] - [Regi Clutch] in [IOT ASSY REGI and/
5 End of work.
Diag]. or ROLL REGI
Does the Roll Assy Regi and Roll Regi Metal rotate? METAL.
During this check, cheat the interlock switch (HARN ASSY
INTERLOCK).
Checking after resetting the Paper Cassette.
6 Reseat the Paper Cassette. End of work. Go to step 7.
Is the image printed correctly?
Checking after resetting the paper.
7 Reseat the paper in the Paper Cassette. End of work. Go to step 8.
Is the image printed correctly?
Checking the side guides of the Paper Cassette.
8 Reset the side guides. End of work. Go to step 9.
Is the image printed correctly?
Remove the
Checking the paper path. foreign
9 Go to step 11.
Are there any foreign substances on the paper path? substances, then
go to step 10.
Remedy
Step Check
Yes No
10 Is the image printed correctly? End of work. Go to step 11.
Checking after resetting the HOLDER ASSY RETARD.
11 Reseat the HOLDER ASSY RETARD. End of work. Go to step 12.
Is the image printed correctly?
Checking after replacing the HOLDER ASSY RETARD.
12 Replace the HOLDER ASSY RETARD. (Refer to RRP2.2.) End of work. Go to step 13.
Is the image printed correctly?
Checking after resetting the ROLL ASSY FEED. Replace the ROLL
13 Reseat the ROLL ASSY FEED. End of work. ASSY FEED.
Is the image printed correctly? (Refer to RRP3.5.)
Mnt01117KA
Tray is recommended for paper feeding because sheets fed via SSI is prone to
skew depending on how the sheet is placed on SSI.
Before commencing troubleshooting, check the paper transfer path. Make sure there is no foreign
materials on the transfer path, such as staples, paper clips, scraps of paper and so on.
Remedy
Step Check
Yes No
Checking the paper feeding tray.
1 Go to step 2. Go to step 6.
Is the skewed paper fed from the SSI?
Checking the side guides setting of SSI.
2 Reset the side guides. End of work. Go to step 3.
Is the image printed correctly?
Remove the
Checking the paper path. foreign
3 Go to step 5.
Are there any foreign substances on the paper path? substances, then
go to step 4.
4 Is the image printed correctly? End of work. Go to step 5.
Checking the ROLL ASSY REGI and ROLL ASSY METAL
for rotation.
Checked by [Digital Output] - [Main Motor] in [IOT Diag], Replace the ROLL
and then enter the [Digital Output] - [Regi Clutch] in [IOT ASSY REGI and/
5 End of work.
Diag]. or ROLL REGI
Does the Roll Assy Regi and Roll Regi Metal rotate? METAL.
During this check, cheat the interlock switch (HARN ASSY
INTERLOCK).
Checking after resetting the Paper Cassette.
6 Reseat the Paper Cassette. End of work. Go to step 7.
Is the image printed correctly?
Checking after resetting the paper.
7 Reseat the paper in the Paper Cassette. End of work. Go to step 8.
Is the image printed correctly?
Checking the side guides of the Paper Cassette.
8 Reset the side guides. End of work. Go to step 9.
Is the image printed correctly?
Remove the
Checking the paper path. foreign
9 Go to step 11.
Are there any foreign substances on the paper path? substances, then
go to step 10.
Epson AcuLaser C2900N 1 - 169 Confidential
Remedy
Step Check
Yes No
10 Is the image printed correctly? End of work. Go to step 11.
Checking after resetting the HOLDER ASSY RETARD.
11 Reseat the HOLDER ASSY RETARD. End of work. Go to step 12.
Is the image printed correctly?
Checking after replacing the HOLDER ASSY RETARD.
12 Replace the HOLDER ASSY RETARD. (Refer to RRP2.2.) End of work. Go to step 13.
Is the image printed correctly?
Checking after resetting the ROLL ASSY FEED. Replace the ROLL
13 Reseat the ROLL ASSY FEED. End of work. ASSY FEED.
Is the image printed correctly? (Refer to RRP3.5.)
FIP-1.P21 Unfusing
Mnt01118KA
Before commencing troubleshooting, check the paper transfer path. Make sure there is no foreign
materials on the transfer path, such as staples, paper clips, scraps of paper and so on.
Remedy
Step Check
Yes No
Use the paper that
Checking the using paper meets the
1 Go to step 3.
Does the using paper meet the specifications? specifications,
then go to step 2.
2 Is the image printed correctly? End of work. Go to step 3.
Warning: Start the
operation after the
fuser unit has
Checking after resetting the fuser unit.
cooled down.
Warning: Start the operation after the fuser unit has
Replace the fuser
3 cooled down. End of work.
unit. (Refer to
Reseat the fuser unit.
RRP6.1.) After
Is the image printed correctly?
replacement, be
sure to clear the
life counter value.
Before commencing troubleshooting, check the paper transfer path. Make sure there is no foreign
materials on the transfer path, such as staples, paper clips, scraps of paper and so on.
Remedy
Step Check
Yes No
Warning: Start the
operation after the
fuser unit has
Checking for foreign materials around the paper transfer cooled down.
path. Remove the Replace the fuser
1
Are there any foreign materials such as precut adhesive foreign materials. unit. (Refer to
labels in the paper transfer path? RRP6.1.) After
replacement, be
sure to clear the
life counter value.
Remedy
Step Check
Yes No
Possible causative parts:
DRUM CARTRIDGE (PL4.1.21)
FUSER UNIT (PL6.1.1)
TRANSFER ASSY (PL6.1.7)
DRIVE ASSY SUB (PL7.1.1)
DRIVE ASSY MAIN (PL7.1.2)
Checking the Main Motor.
Does the noise arise from the printer?
1 Go to step 2. Go to step 5.
Checked by [Digital Output] - [Main Motor] in [CE Diag] tab
of [CE Diag].
Checking after resetting the DRUM CARTRIDGE.
Reseat the DRUM CARTRIDGE.
2 Does the noise arise from the printer? Go to step 3. End of work.
Checked by [Digital Output] - [Main Motor] in [IOT Diag] of
diagnosis.
Checking after resetting the TRANSFER ASSY.
Reseat the TRANSFER ASSY.
3 Does the noise arise from the printer? Go to step 4. End of work.
Checked by [Digital Output] - [Main Motor] in [IOT Diag] of
diagnosis.
Try replacing the
DRUM CAR-
TRIDGE (refer to
Checking after resetting the DRIVE ASSY MAIN.
RRP4.6), TRANS-
Reseat the DRIVE ASSY MAIN.
FER ASSY (refer
4 Does the noise arise from the printer? End of work.
to RRP6.3) and
Checked by [Digital Output] - [Main Motor] in [IOT Diag] of
DRIVE ASSY
diagnosis.
MAIN (refer to
RRP7.2) one after
another.
Checking the Sub Motor.
Check the
Does the noise arise from the printer?
5 Go to step 6. installation
Checked by [Digital Output] - [Sub Motor] in [IOT Diag] of
situation of printer.
diagnosis.
Checking after resetting the DRUM CARTRIDGE.
Reseat the DRUM CARTRIDGE.
6 Does the noise arise from the printer? Go to step 7. End of work.
Checked by [Digital Output] - [Sub Motor] in [IOT Diag] of
diagnosis.
Checking after resetting the fuser unit.
Reseat the fuser unit.
Warning: Start the operation after the fuser unit has
7 cooled down. Go to step 8. End of work.
Does the noise arise from the printer?
Checked by [Digital Output] - [Sub Motor] in [IOT Diag] of
diagnosis.
Remedy
Step Check
Yes No
Try replacing the
DRUM
CARTRIDGE
(refer to RRP4.6),
Checking after resetting the DRIVE ASSY SUB. fuser unit (refer to
Reseat the DRIVE ASSY SUB. RRP6.1) after
8 Does the noise arise from the printer? replacement, be End of work.
Checked by [Digital Output] - [Sub Motor] in [IOT Diag] of sure to clear the
diagnosis. life counter value,
and DRIVE ASSY
SUB (refer to
RRP7.1) one after
another.
Remedy
Step Check
Yes No
Possible causative parts:
FAN (PL8.1.1)
PWBA LVPS (PL8.2.1)
Checking the FAN.
Replace the
Does the noise arise from the Fan? Replace the FAN.
1 PWBA LVPS.
Checked by [Digital Output] - [Fan Motor] in [IOT Diag] of (Refer to RRP8.1.)
(Refer to RRP8.5.)
diagnosis.
FIP-1.N3 Noise: During Printing (Checking for other items than "power on noise")
Remedy
Step Check
Yes No
Possible causative parts:
HOLDER ASSY RETARD (PL2.1.5)
ROLL ASSY FEED (PL3.2.4)
ROLL ASSY REGI (PL3.2.9)
ROLL REGI METAL (PL3.2.10)
DRUM CARTRIDGE (PL4.1.21)
FUSER UNIT (PL6.1.1)
TRANSFER ASSY (PL6.1.7)
DRIVE ASSY SUB (PL7.1.1)
DRIVE ASSY MAIN (PL7.1.2)
FAN (PL8.1.1)
FEEDER ASSY DUP SFP STD (PL11.1.1)
Checking the paper feeding.
1 Does the noise arise from the printer when the paper is fed Go to step 2. Go to step 6.
from the Tray 1?
Replace the paper
with a new dry and
Checking the paper condition in the Paper Cassette.
2 Go to step 4. recommended
Is the paper dry and recommended paper?
one, then go to
step 3.
Checking noise when the paper is fed from the Tray 1.
3 Go to step 4. End of work.
Does the noise arise from the printer?
Checking the HOLDER ASSY RETARD in the Paper
Replace the
Cassette for rotation.
HOLDER ASSY
4 Remove the Paper Cassette from the printer. Go to step 5.
RETARD. (Refer
Does the RETARD ROLLER rotate smoothly?
to RRP2.2.)
Turning it with your finger.
Checking the ROLL ASSY FEED for rotation.
Remove the Paper Cassette from the printer.
Replace the ROLL
Checked by [Digital Output] - [Main Motor] in [IOT Diag] and
5 ASSY FEED. Go to step 9.
then enter the [Digital Output] - [Tray1 Feed Solenoid] in
(Refer to RRP3.5.)
[IOT Diag] of diagnosis.
Does the noise arise from this Roller?
Reset the paper
Checking the paper guide sides setting and paper setting of
guide sides, and
SSI.
6 Go to step 7. correctly insert the
Were the paper guide sides of SSI correctly set, and was
paper to SSI, then
the paper correctly inserted into SSI?
go to step 7.
Replace the paper
with a new dry and
Checking the paper condition.
7 Go to step 9. recommended
Is the paper dry and recommended paper?
one, then go to
step 8.
Checking noise when the paper is fed from the SSI.
8 Go to step 9. End of work.
Does the noise arise from the printer?
Checking the Duplex.
9 Does the noise arise when feeding the paper from the Go to step 10. Go to step 12.
Duplex?
Remedy
Step Check
Yes No
Checking the FEEDER ASSY DUP SFP STD for
installation.
10 Go to step 11. End of work.
Reseat the FEEDER ASSY DUP SFP STD.
Does the noise arise from the printer?
Checking the Duplex Motor (MOTOR ASSY DUP). Replace FEEDER
Does the noise arise from the printer? ASSY DUP SFP
11 End of work.
Checked by [Digital Output] - [Duplex Motor] in [IOT Diag] of STD. (Refer to
diagnosis. RRP9.1.)
Checking the Main Motor.
Does the noise arise from the printer?
12 Go to step 13. Go to step 19.
Checked by [Digital Output] - [Main Motor] in [IOT Diag] of
diagnosis.
Checking after resetting the drum cartridge.
Reseat the drum cartridge.
13 Does the noise arise from the printer? Go to step 14. End of work.
Checked by [Digital Output] - [Main Motor] in [IOT Diag] of
diagnosis.
Checking after resetting the TRANSFER ASSY.
Reseat the TRANSFER ASSY.
14 Does the noise arise from the printer? Go to step 15. End of work.
Checked by [Digital Output] - [Main Motor] in [IOT Diag] of
diagnosis.
Checking the foreign substances on the surfaces of the Remove the
ROLL ASSY REGI and ROLL REGI METAL. foreign
15 Go to step 17.
Are there any foreign substances on the surfaces of these substances, then
parts? go to step 16.
Checking noise when printing.
16 Go to step 17. End of work.
Does the noise arise from the printer?
Checking the ROLL ASSY REGI and ROLL REGI METAL
for rotation. Replace the ROLL
Checked by [Digital Output] - [Main Motor] in [IOT Diag] and ASSY REGI and/
17 Go to step 18.
then enter the [Digital Output] - [Regi Clutch] in [IOT Diag] of or ROLL REGI
diagnosis. METAL.
Does the noise arise from the Roller(s)?
Try replacing the
DRUM CAR-
TRIDGE (refer to
Checking the DRIVE ASSY MAIN for installation.
RRP4.6), TRANS-
Reseat the DRIVE ASSY MAIN.
FER ASSY (refer
18 Does the noise arise from the printer? End of work.
to RRP6.3) and
Checked by [Digital Output] - [Main Motor] in [IOT Diag] of
DRIVE ASSY
diagnosis.
MAIN (refer to
RRP7.2) one after
another.
Checking the Sub Motor. Check the
Does the noise arise from the printer? installation
19 Go to step 20.
Checked by [Digital Output] - [Sub Motor] in [IOT Diag] of situation of the
diagnosis. printer.
Checking the DRUM CARTRIDGE for installation.
Reseat the DRUM CARTRIDGE.
20 Does the noise arise from the printer? Go to step 21. End of work.
Checked by [Digital Output] - [Sub Motor] in [IOT Diag] of
diagnosis.
Remedy
Step Check
Yes No
Checking the fuser unit for installation.
Reseat the fuser unit.
21 Does the noise arise from the printer? Go to step 22. End of work.
Checked by [Digital Output] - [Sub Motor] in [IOT Diag] of
diagnosis.
Try replacing the
drum cartridge
(refer to RRP4.6),
fuser unit (refer to
Checking the DRIVE ASSY SUB for installation.
RRP6.1) after
Reseat the DRIVE ASSY SUB.
replacement, be
22 Does the noise arise from the printer? End of work.
sure to clear the
Checked by [Digital Output] - [Sub Motor] in [IOT Diag] of
life counter value,
diagnosis.
and DRIVE ASSY
SUB (refer to
RRP7.1) one after
another.
6. Other FIP
Other FIP covers the Electrical Noise FIP, Power Supply FIP and Multiple Feed FIP, except Error Code
FIP, Abnormal Noise FIP and Image Quality FIP.
FIP-Electrical Noise
Remedy
Step Check
Yes No
Possible causative parts:
DRUM CARTRIDGE (PL4.1.21)
TRANSFER ASSY (PL6.1.7)
PWBA HVPS (PL4.1.19)
Checking the external noise.
Are there any other electrical appliances within 3 meters
form the printer, such as generators, radio and appliances
1 with motors? Go to step 2. End of work.
Either turn off the other electrical appliances, or relocate the
printer at least 6 meters away from other appliances.
Does the electrical noise error still occur?
Checking the AC ground. Request the client
2 Is AC power supply outlet wired and grounded Go to step 3. to fix AC power
appropriately? supply outlet.
Checking the TRANSFER ASSY for connection. Clean or replace
Open the COVER ASSY FRONT MG. the TRANSFER
3 Are four HV terminals on the TRANSFER ASSY, and four ASSY (refer to Go to step 4.
springs on the frame (PL4.1.11, 12, 13 and 14) dirty and/or RRP6.3) or
deformed? SPRING(s).
Checking the DRUM CARTRIDGE for connection. Clean or replace
Remove the DRUM CARTRIDGE. the DRUM
4 Are five HV terminals on the DRUM CARTRIDGE, and five CARTRIDGE Go to step 5.
springs on the frame (PL4.1.10 and PL4.1.15 to 18) dirty (refer to RRP4.6)
and/or deformed? or SPRING(s).
Checking after resetting the DRUM CARTRIDGE.
5 Reseat the DRUM CARTRIDGE. Go to step 6. End of work.
Does the electrical noise error still occur?
Checking after resetting the TRANSFER ASSY. Reseat the PWBA
6 Reseat the TRANSFER ASSY. HVPS. (Refer to End of work.
Does the electrical noise error still occur? RRP4.5.)
FIP-AC Power
Remedy
Step Check
Yes No
Possible causative parts:
SWITCH ASSY INLET MG SFP (PL8.2.9)
PWBA LVPS (PL8.2.1)
Checking the printer.
1 Does the motor noise arise when turning on the power? Go to FIP-DC. Go to step 2.
During this test, close the COVER ASSY FRONT MG.
Checking the power supply on wall outlet.
2 Connect the power cord with other wall outlet. End of work. Go to step 3.
Does the printer operate normally?
Checking the power code for connection.
3 Reconnect the power cord. End of work. Go to step 4.
Does the printer operate normally?
Checking the connector of SWITCH ASSY INLET MG SFP
for connection. Replace the
Disconnect the power cord and wait for one minute. SWITCH ASSY
4 End of work.
Reconnect the connector of SWITCH ASSY INLET MG INLET MG SFP,
SFP. then go to step 5.
Does the printer operate normally?
Checking the connector of PWBA LVPS for connection.
Replace the
Disconnect the power cord and wait for one minute.
5 End of work. PWBA LVPS.
Reconnect the all connectors of PWBA LVPS.
(Refer to RRP8.5.)
Does the printer operate normally?
FIP-DC Power
Remedy
Step Check
Yes No
Possible causative parts:
PWBA LVPS (PL8.2.1)
PWBA MCU (PL8.2.13)
PWBA ESS SFP (PL8.1.7)
Checking the connector of the PWBA LVPS for connection.
Disconnect the power cord and wait for one minute.
1 End of work. Go to step 2.
Reconnect the all connectors of the PWBA LVPS.
Does the printer operate normally?
Checking the connector of the CONSOLE ASSY PANEL for
connection.
2 Reconnect the connector (P/J202) of the CONSOLE ASSY End of work. Go to step 3.
PANEL.
Does the CONSOLE ASSY PANEL operate normally?
Checking after resetting the PWBA MCU and PWBA ESS
Replace the
SFP.
3 End of work. PWBA LVPS.
Reseat the PWBA MCU and PWBA ESS SFP.
(Refer to RRP8.5.)
Does the printer operate normally?
FIP-Multiple Feed
This multiple feed trouble occurs only when the paper is fed from the Paper
Cassette.
Remedy
Step Check
Yes No
Possible causative parts:
HOLDER ASSY RETARD (PL2.1.5)
ROLL ASSY FEED (PL3.2.4)
ROLL ASSY REGI (PL3.2.9)
ROLL REGI METAL (PL3.2.10)
Use the paper that
Checking the using paper. meets the
1 Go to step 3.
Does the using paper meet the specifications? specifications,
then go to step 2.
2 Does the multi feed still occur when printing? Go to step 3. End of work.
Replace the paper
with a new dry and
Checking paper condition.
3 Go to step 5. recommended
Is the paper dry and recommended paper?
one, then go to
step 4.
4 Does the multi feed still occur when printing? Go to step 5. End of work.
Replace the ROLL
Checking the ROLL ASSY FEED and HOLDER ASSY ASSY FEED
RETARD for rotation. (Refer to RRP3.5)
5 End of work.
Does the ROLL ASSY FEED and HOLDER ASSY RETARD or HOLDER ASSY
rotate smoothly and operate correctly? RETARD (Refer to
RRP2.2.)
Remedy
Step Check
Yes No
Possible causative parts:
PWBA ESS SFP (PL8.1.7)
Checking the operating environment. Replace the
1 Go to step 2.
Is the printer connected to the Network? Printer.
Checking the IP address.
2 Go to step 5. Go to step 3.
Can you change the IP address?
Replace the
Checking the internet connectivity.
3 Go to step 4. PWBA ESS SFP.
Is there any internet connection available for your PC?
(Refer to RRP8.3.)
Updating the firmware to the latest version.
Download the latest version of the firmware from the Web
site, and execute the update.
NOTE: Before updating the firmware to the latest
version, reset the error following the steps of procedure Replace the
4 described below. In addition, update the firmware by PWBA ESS SFP. End of work.
way of a USB storage. (Refer to RRP8.3.)
1) Remove the network cable.
2) Connect the USB cable.
3) Turn the power off and on.
Does the error persist when the power is turned off and on?
Changing the IP address.
Contact your system administrator for obtaining a new IP
Replace the
address.
5 PWBA ESS SFP. End of work.
Refer to Reference_1 for details of how to change the IP
(Refer to RRP8.3.)
address.
Does the error persist when the power is turned off and on?
• Never turn off the power to the printer while the firmware is being downloaded.
• Servicing duration: About 5 minutes
Preparation:
1) Download the latest Firmware.
2) Install the printer driver and connect PC and the printer via USB or network.
㪩㪼㪸㪻㫐㩷㫋㫆㩷㫇㫉㫀㫅㫋
8) Print out the "Printer Settings" and check that the "Firmware Version" has been updated.
㪛㫆㫎㫅㫃㫆㪸㪻㩷㪤㫆㪻㪼
㪩㪼㪸㪻㫐
2
Operation of Diagnostic
Confidential
1. Overview......................................................................................................................2 - 1
1.1 Purpose of This Software.................................................................................................................. 2 - 1
1.2 Operating Methods ........................................................................................................................... 2 - 1
2. Configuration ...............................................................................................................2 - 2
3. How to use CE Mode...................................................................................................2 - 3
3.1 Control Panel Functions for Diag ...................................................................................................... 2 - 3
3.2 Entering CE Mode............................................................................................................................. 2 - 4
3.3 Selecting Diag Item........................................................................................................................... 2 - 4
3.4 Changing Parameter Values............................................................................................................. 2 - 4
3.5 Executing/Exiting Diag Mode ............................................................................................................ 2 - 4
3.6 Diag Mode Menu Tree ...................................................................................................................... 2 - 5
4. Diag Types and Test Contents ....................................................................................2 - 7
4.1 ESS Diag .......................................................................................................................................... 2 - 7
4.1.1 Executing ESS diagnosis.......................................................................................................... 2 - 7
4.1.2 All Test ...................................................................................................................................... 2 - 7
4.1.3 FlashROM Test......................................................................................................................... 2 - 7
4.1.4 EEPROM Test .......................................................................................................................... 2 - 8
4.1.5 DRAM Test ............................................................................................................................... 2 - 8
4.1.6 MAC+PHY Test ........................................................................................................................ 2 - 8
4.1.7 ASIC Test.................................................................................................................................. 2 - 9
4.1.8 PANEL Test .............................................................................................................................. 2 - 9
4.1.9 IOT Test .................................................................................................................................... 2 - 9
4.1.10 USB Host Test ...................................................................................................................... 2 - 10
4.1.11 RTC Test............................................................................................................................... 2 - 10
4.2 IOT Diag.......................................................................................................................................... 2 - 11
4.2.1 Digital Input (DI) Test .............................................................................................................. 2 - 11
4.2.2 Executing Sensor Test............................................................................................................ 2 - 11
4.2.3 Digital Output (DO) Test ......................................................................................................... 2 - 19
4.2.4 Executing Motor Test .............................................................................................................. 2 - 19
4.3 Print Info.......................................................................................................................................... 2 - 34
4.3.1 Executing Print Info................................................................................................................. 2 - 34
4.3.2 Info Page ................................................................................................................................ 2 - 34
4.3.3 Print Settings........................................................................................................................... 2 - 34
4.4 Installation Set ................................................................................................................................ 2 - 35
4.4.1 Executing Installation Set........................................................................................................ 2 - 35
4.5 Test Print......................................................................................................................................... 2 - 36
4.5.1 Executing Test Print................................................................................................................ 2 - 36
4.5.2 No Image IOT ......................................................................................................................... 2 - 36
4.5.3 Pattern IOT ............................................................................................................................. 2 - 36
4.5.4 Grid 2 ESS .............................................................................................................................. 2 - 37
4.5.5 Cyan 20% ESS ....................................................................................................................... 2 - 38
4.5.6 Magenta 20% ESS.................................................................................................................. 2 - 38
4.5.7 Yellow 20% ESS ..................................................................................................................... 2 - 39
4.5.8 Black 20% ESS....................................................................................................................... 2 - 39
4.5.9 CMY 20% ESS........................................................................................................................ 2 - 40
1. Overview
1.1 Purpose of This Software
This software is mainly intended for the following purposes:
• ESS diagnosis to locate a chip which causes a problem
• Diagnosing IOT
• Setting parameters such as registration in the feeding direction.
2. Configuration
The operation of this Diag can be selected from the following three modes according to the purpose,
target user, and function.
Only "CE Mode" is detailed in this manual.
LCD
OK
STOP
MENU
MiS02001SA
CE Mode
FlashROM Test
EEPROM Test
DRAM Test
MAC+PHY Test
ASIC Test
Press the Press the Panel Test
key key
IOT Test
RTC Test
Digital Output
SaveNVM to ESS
Print Info Config Page
LoadNVM from ESS
Print Settings
HexDump
Toner Correction
Pixel Counter
Configuration
CopyCounter MtoB
CopyCounter BtoM
Clear JobHistory
Clear AuditronPV
Pattern IOT
Grid2
Cyan20%
Magenta20%
Yellow20%
Black20%
YMC 20%
Gradation
Toner Palette
Stain Check
1
Parameter SlowScanKtoPaper
Life Y Toner
Life M Toner
Life C Toner
Life K Toner
Life Custom In
To exit the test or to return to one step higher menu, press the "STOP" key.
Normal Error
CHECK OK *** ERROR
***:Displays the test name that became error.
(FlashROM/EEPROM/DRAM/ASIC/IOT)
This test calculates the checksum of the each ROM, and compares it with the valid checksum value
stored in the corresponding chip beforehand. When the checksum is identical to the stored value, this
test judges the chip is normal.
Normal Error
FlashROM ERROR
CHECK OK
XXXXXX
XXX: Displays the header name that became error.
(GLOBE/DACS/PCLFONT/HOSTBASE/CBRIDGE/BMFAPFONT)
The test performs read/write/verify of the test patterns (0xff,0xaa, 0x55 and 0x00) on one byte at every
0x400 from the first address of EEPROM.
Normal Error
CHECK OK EEPROM ID* ERROR (*:1,2)
When the optional DRAM SIMM is checked and found, it checks the optional memory area.
First, the test performs read/write/verify of the increment data for the whole tested area by the word.
Then, it performs read/write/verify of the test patterns (0xffffffff, 0xaaaaaaaa, 0x55555555,
0x00000000) for the whole tested area by the word.
Normal Error
CHECK OK DRAM slot* ERROR (*:0,1)
Normal Error
CHECK OK MAC+PHY ERROR
Normal Error
CHECK OK ASIC ERROR
This test checks input and output of the control panel. When buttons are pressed in the manner shown
in the following table, the test displays the corresponding contents on the LED and LCD.
This test checks communication with the IOT. Then it reads the status register of the IOT to check
whether commands can be exchanged with the IOT.
It sends the following command to read the status register, and checks whether the appropriate
response returns.
Read ROM Revision No
Normal Error
CHECK OK IOT ERROR
Test K
Test SE0
Test PACKET
Test ENABLE
1)TEST MODE:
It makes it to the static test mode in which the DownStream port of Host Controller is specified.
2)Single Step:
The collection of Device Descriptor of the specified device address is executed by the single step.
Normal Error
CHECK OK RTC ERROR
During the DI test, other CE Diag functions cannot be performed simultaneously. There-
fore, the printer does not accept any operation except operations for the DI components
and exit operation of the DI test.
At the start of the DI test, number "0" is displayed on the control panel. This number is counted up when
a DI component is turned on from off, allowing the user to know that the component is active.
When a paper jam has occurred, or an error message or code is displayed, execute this test to locate
the faulty parts.
Before executing the test, isolate the faulty parts by examining the jam or error in detail. (Refer to the
FIP in Chapter 1.)
Test Result: NG (Go to the FIP or replace the parts.)
OK (Power off the printer and then on.)
- To exit the test or to return to one step higher menu, press the "STOP" key.
- From the menu which performed Sensor test, to return to one step higher menu, press
the "MENU" key.
Code Component
DI-0 MFP No Paper Sensor
DI-1 Tray1 No Paper Sensor
DI-2 Regi Sensor
DI-3 Exit Sensor
DI-4 K Mode Sensor
DI-6 Side Switch Sensor
DI-7 Interlock Switch
DI-9 Tray2 No Paper Sensor
DI-a Tray2 Paper Path Sensor
Exit Sensor
Interlock Switch
[DI-3]
[DI-7]
K Mode Sensor
[DI-4]
Regi Sensor
[DI-2]
Actuator
Leg_Sec02_016FA
- About Switch
A micro-switch closes the internal contacts via the button which is pushed down under the provided leaf
spring which is held down by the actuator of the cover or door that is being closed.
When the door or cover is opened, the leaf spring returns to its original position, and the button is
pushed up by the spring in the switch, allowing the internal contacts to open.
Actuator
Button
Blade
Contact
Leg_Sec02_018FA
MiS02003SA
MiS02004SA
Actuator
Regi Sensor
(DI-2)
MiS02005SA
Exit Sensor
(DI-3)
MiS02006GA
Paper
K Mode Sensor
K Mode Sensor
(DI-4)
K Mode Solenoid
MiS02007KA
MiS02006SA
MiS02007SA
MiS02008SA
MiS02009SA
In this Test Mode, each DO component can be turned individually. Therefore it allows
the CE to check a component's operation from outside, and judge whether the component
is normal or not.
When all the diag. functions are stopped, all the DO components can be turned off.
DO test can make each of the DO component's operate simultaneously.
When a paper jam or PQ problem is occurred, or an error message or code is displayed, this test
enables to look for the broken or damaged parts.
Test result: NG (Go to each FIP or replace the parts.)
OK (Turn off/on the main power.)
- To exit the test or to return to one step higher menu, press the "STOP" key.
- From the menu which performed Motor test, to return to one step higher menu, press the
"MENU" key.
Code Component
DO-0,1,2 Main Motor
DO-5,6,7 Sub Motor
DO-a K Mode SOLENOID
DO-b,c Tray1 Feed SOLENOID
DO-d,e,f,10 Exit Motor
DO-12,13,14,15 Duplex Motor
DO-17,18,19,1a Tray2 Feeder Motor
DO-1e,1f Fan Motor
DO-21 Yellow Toner Motor
DO-23 Magenta Toner Motor
DO-25 Cyan Toner Motor
DO-27 Black Toner Motor
DO-29 Regi Clutch
DO-2f Tray1 Feed SOLENOID
DO-31 Tray2 Feed SOLENOID
DO-33 Tray2 Turn Clutch
DO-35 Duplex Clutch
DO-3d Drum Erase Lamp K
DO-3f Drum Erase Lamp YMC
Main Motor
[DO-0,1,2]
K Mode SOLENOID
[DO-a]
Duplex Clutch
[DO-35]
Exit Motor
[DO-d,e,f,10]
Duplex Motor
[DO-12,13,14,15]
MiS02013SA
OFF
Shaft
Case
Coil
Gear Rotor
Armature
ON
Leg_Sec02_050FA
Plunger
Magnetic coil
Leg_Sec02_051FA
- About Interlock
MiS02011SA
Motor/Clutch/Solenoid Name
Check procedure
(Diag. Code)
NOTE: This procedure is for the technical staff.
When performing operation for five minutes or longer with the front
cover open, remove the drum cartridge, and cover the drum to avoid
exposure to light.
1) Power on the printer, and enter the Diag Mode.
2) Open the Front Cover
3) Cheat the Safety Interlock System.
4) Execute DO-0.
5) Check that the Drum rotates.
Main Motor
(DO-0/1/2)
Drum
Belt
MiS02012SA
Exit Roll
Sub Motor
(DO-5/6/7)
MiS02013SA
Motor/Clutch/Solenoid Name
Check procedure
(Diag. Code)
NOTE: This procedure is for the Customer.
Since the solenoid noise is so soft that it may be hard to recognize,
the noise check described below should be performed in as silent an
environment as possible.
1) Power on the printer, and enter the Diag Mode.
2) Execute DO-a. Upon pressing the "OK" key, the operating noise
of the solenoid will be heard.
3) Press the "Cancel" key to stop the solenoid.
K Mode Solenoid
Mnt02013KA
Feed Roll
Rio02014GA
Motor/Clutch/Solenoid Name
Check procedure
(Diag. Code)
1) Power on the printer, and enter the Diag Mode.
2) Execute DO-d.
3) Check that the Exit Roll rotates.
Exit Roll
Exit Motor
(DO-d/e/f/10)
MiS2014SA
CHUTE DUP IN
Duplex Motor
(DO-12/13/14/15)
Motor/Clutch/Solenoid Name
Check procedure
(Diag. Code)
NOTE: This procedure is for the technical staff.
1) Remove the Tray 2.
2) Remove the COVER REAR OPT and COVER SIDE L OPT.
3) Power on the printer, and enter the Diag Mode.
4) Execute DO-17.
5) Check that the Tray 2 Feed Motor rotates.
Fan Motor
(DO-1e/1f)
MiS02016SA
Motor/Clutch/Solenoid Name
Check procedure
(Diag. Code)
NOTE: These procedures are for the technical staff.
Described below is the check procedure common among the four
toner motor.
Note the operation for the toner in the drum cartridge spills if the
motor is rotated for a long time.
1) Power on the printer, and enter the Diag Mode.
2) Open the Toner Access Cover and remove the toner cartridge.
3) Execute DO-21, 23, 25 or 27.
4) Check that the Gear rotates.
Gear
MiS02017SA
Regi Clutch
(DO-29)
MiS02018SA
Motor/Clutch/Solenoid Name
Check procedure
(Diag. Code)
NOTE: This procedure is for the technical staff.
When performing operation for five minutes or longer with the front
cover open, remove the drum cartridge, and cover the drum to avoid
exposure to light.
1) Remove the COVER SIDE L.
2) Power on the printer, and enter the Diag Mode.
3) Cheat the Safety Interlock System.
4) Execute DO-2f.
5) Check that the Feed Solenoid movement.
Rio02018KA
Rio02056GA
Motor/Clutch/Solenoid Name
Check procedure
(Diag. Code)
NOTE: This procedure is for the technical staff.
Combination test is as follows:
Tray 2 turn roll rotates when DO-17 and DO-33 are executed.
1) Remove the COVER CHUTE.
2) Power on the printer, and enter the Diag Mode.
3) Remove the Tray 1 and Tray 2.
4) Execute DO-17 and DO-33.
5) Check that the Turn Roll rotates.
Rio02057GA
Motor/Clutch/Solenoid Name
Check procedure
(Diag. Code)
NOTE: This procedure is for the technical staff.
Combination test is as follows.
The duplex gear rotates when DO-d and DO-35 are executed.
1) Power on the printer, and enter the Diag Mode.
2) Open the Front Cover.
3) Cheat the Safety Interlock System.
4) Execute DO-d and DO-35.
5) Check that the Gear rotates.
Duplex Clutch
(DO-35)
Rio02058GA
Motor/Clutch/Solenoid Name
Check procedure
(Diag. Code)
NOTE: This procedure is for the technical staff.
When performing operation for five minutes or longer with the front
cover open, remove the drum cartridge, and cover the drum to avoid
exposure to light.
1) Power on the printer, and enter the Diag Mode.
2) Open the Front Cover.
3) Remove the drum cartridge.
4) Cheat the Safety Interlock System.
5) Execute DO-3d.
6) Check that the ERASE LAMP (Black) illuminates.
Rio02019KA
Rio02020KA
-SaveNVM to ESS
Saves the internal data of PWBA MCU to PWBA ESS temporarily when PWBA MCU needs to
be replaced due to a trouble, etc.
-LoadNVM to ESS
Loads the internal data saved via [SaveNVM to ESS] to the new PWBA MCU.
- To exit the test or to return to one step higher menu, press the "STOP" key.
- A test is not performed when an obstacle is in IOT.
To exit the Print or to return to one step higher menu, press the "STOP" key.
- To exit the test or to return to one step higher menu, press the "STOP" key.
- A test is not performed when an obstacle is in IOT.
Kmy02001KA
Leg_Sec02_004FA
Leg_Sec02_005FA
Leg_Sec02_006FA
Leg_Sec02_007FA
Leg_Sec02_008FA
Leg_Sec02_009FA
Leg_Sec02_010FA
Leg_Sec02_011FA
Page 1 Page 2
13 13
Wsb02027KA Wsb02028KA
Page 3 Page 4
13 13
Wsb02029KA Wsb02030KA
Page 5
Tbt02072KA
4.6 Parameter
To exit the test or to returning to one step higher menu, press "STOP" key.
Print the parameter list using the Print function of Parameter Menu in diagnosis before
changing the value of the registration.
Shifts the print area in this direction Shifts the print area in this direction
by reducing the value. by increasing the value.
Fast Scan K to M, Y, C
Fast Scan 2 K to M, Y, C
Fast Scan SSI, Tray1, Tray2, Duplex
Default
Value MiS02071KA
To exit the test or to returning to one step higher menu, press "STOP" key.
These counter values are reference only. Do not use as the official value.
To exit the test or to returning to one step higher menu, press "STOP" key.
4.7 Complete
To exit the print or to return to one step higher menu, press the "STOP" key.
3
Removal and Replacement Procedures
Confidential
When working on an item which is controlled as a spare part but the procedure therefore
is not described, observe carefully how the part is attached before removing the item.
As a general rule, optional items are assumed to be removed from the equipment. How-
ever, you may work with optional items attached if it does not disturb your work.
Major
How to distin- Points to be applica-
No. Type Application Shape
guish noted tion loca-
tions
Plastic
Oblique screwing
•Silver-colored
damages the
•Thread is coarser
Screw for thread because
than that of the
1 plastic this screw cuts -
Coarse sheet metal
Silver, tap female threads in
type.
the base material
Parts etc Plastic •Screw tip is thin.
as it goes in.
As it has a func-
•Silver-colored tion to cut the
Plastic
•It has a flange. thread by itself, if
Screw for
•Screw thread is the screw is
plastic •FUSER
2 coarse compar- inserted in an
Silver, tap, UNIT
Coarse ing to the sheet angle and tight-
with flange
Parts etc Plastic metal type. ened, the screw
•Screw tip is thin. thread will be
damaged.
Sheet metal
•Silver-colored
Screw for
•Diameter of the
3 metal sheet -
thread section is
Silver
uniform.
Parts etc Sheet metal
Fuser Unit
Drum Cartiridge
MiS08010SA
MiS03002SA
RRP1. COVERS
RRP1.1 COVER ASSY TOP (PL1.1.1)
[Removal]
1) Remove the CASSETTE ASSY 250. (RRP2.1)
2) Open the COVER ASSY FRONT MG (PL1.2.1).
3) Open the TRANSFER ASSY (PL6.1.7).
Note: Cover the drum of the DRUM CARTRIDGE to avoid exposure to light.
4) Remove the DRUM CARTRIDGE. (RRP4.6)
Note: The FUSING part is very hot. Take added care not to get burned when performing the
service operation.
5) Remove the FUSER UNIT. (RRP6.1)
6) Remove the COVER CST. (RRP1.4)
7) Remove the COVER ASSY WINDOW TNR. (RRP1.6)
8) Remove the COVER SIDE R. (RRP1.5)
9) Remove the COVER SIDE L. (RRP1.7)
10) Remove the COVER REAR. (RRP1.3)
11) Remove the two screws (silver, tap, 11)
12)
[Replacement]
1) Mate the two holes of the COVER ASSY 2)
TOP with the pegs of the printer, attach the
COVER ASSY TOP.
2)
1)
[Replacement]
1) Replace the TRAY EXT MAIN on the
COVER ASSY TOP and then slide the
TRAY EXT MAIN forward until the stopper
is fully locked.
10)
11)
10)
[Replacement]
1) Mate the two tabs of the COVER REAR
with the holes of the COVER ASSY TOP,
attach the COVER REAR.
2)
2)
1)
2)-2
2)-1
2)-1
[Replacement]
1) Attach the COVER CST, secure the left
and right hooks of the COVER CST.
1)-1
1)-2
1)-2
SIDE R.
9)-1
7)
7)
8)
7)
[Replacement]
1) Set the COVER SIDE R on the printer
by inserting the back hook of the COVER
SIDE R into the groove of the COVER
ASSY TOP.
1)-2
3)
3)
2)
3)
[Replacement]
1) Mate the lower boss of the COVER
ASSY WINDOW TNR with the hole of the 2)
COVER REAR.
6)
6)
7)
[Replacement]
1) Mate the inside notches of the COVER
SIDE L with the hooks of the COVER
REAR.
4)
4)
Note: When carrying out the work described below, leave the relay connector on the COVER
ASSY FRONT MG side.
12) Release the harness of the HARNESS
ASSY PNL A (PL1.1.12) from the rib of the
printer, disengage the connector (P/J5301)
of the HARNESS ASSY B (PL9.1.12).
[Replacement]
1) Lift the COVER ASSY FRONT MG
slightly up to attach it to the printer.
2)-1
4) Disengage the connector (P/J202) of
2)-1
the CONSOLE ASSY PANEL, and then
remove the CONSOLE ASSY PANEL.
2)-1
2)-1
3)
2)-2
[Replacement]
1) Engage the connector (P/J202) of the
CONSOLE ASSY PANEL.
2)
2)
1)
3)
[Replacement]
1) Mate the boss of the BUTTON LATCH
FRONT with the hole of the LATCH ASSY
FRONT.
[Replacement]
1) Route the HARNESS ASSY PNL A
through the hooks of the COVER ASSY
FRONT MG.
13.2
15.1
15.2
[Replacement]
1) Pass the connector (P271) and the
harness of the HARN ASSY DUP RELAY
through the hole on the HOLDER ASSY
FRONT R, and secure the connector
(P272) of the HARN ASSY DUP RELAY to
the HOLDER ASSY FRONT R with the
two hooks.
[Replacement]
1) Mate the flat face of the SHAFT PIVOT
with the hole of the COVER ASSY FRONT
MG, push the SHAFT PIVOT until the hook
is locked.
[Replacement]
1) Insert the CASSETTE ASSY 250 into
the printer.
[Replacement]
1) Mate the under tab of the HOLDER
ASSY RETARD with the hole of the
CASSETTE ASSY 250.
[Replacement]
1) Mate the right side holes of the
HANDLE ASSY CST with the bosses of
the CASSETTE ASSY 250.
Note: When carrying out the work described below, leave the relay connector on the printer
harness side.
8) Disengage the connector (P/J262) of
the CLUTCH ASSY DRV.
[Replacement]
1) Attach the BEARING REGI to the shaft
of the ROLL ASSY REGI, secure the
BEARING REGI with the hooks.
[Replacement]
1) Mate the two holes of the STOPPER
CST with the bosses of the printer, attach
the STOPPER CST.
Note: When carrying out the work described next procedure, leave the relay connector on the
printer harness side.
[Replacement]
1) Mate the holes of the SOLENOID FEED
MSI with the two bosses of the printer,
secure the SOLENOID FEED MSI with the
one screw (silver, tap, 8mm).
Note: When carrying out the work described next procedure, it is easier to put the D-cut surface
of the SHAFT ASSY FEED on the front.
[Replacement]
1) Mate the four holes of the FRAME
HVPS with the bosses of the FEEDER
ASSY MG SFP, attach the FRAME HVPS
to the FEEDER ASSY MG SFP together
with the PWBA HVPS.
[Replacement]
1) Close the COVER ASSY FRONT MG.
2) Fit the ROLL ASSY FEED to the SHAFT
ASSY FEED with the groove of the ROLL
ASSY FEED facing upward, rotate the
ROLL ASSY FEED 180 degrees so that
the pin on the SHAFT ASSY FEED is
aligned with the groove on the ROLL
ASSY FEED.
Note: When carrying out the work described next procedure, take care not to drop and lose the
SPRING REGI OUT (PL3.2.7).
[Replacement]
1) After the inserting the left shaft of the
ROLL ASSY REGI into the hole of the
FEEDER ASSY MG SFP, insert the right
shaft of the ROLL ASSY REGI into the
hole. Attach the ROLL ASSY REGI
together with the ACTUATOR REGI OUT
and the ACTUATOR REGI ROLL M.
Note: When carrying out the work this
procedure, move the ACTUATOR REGI
OUT to right until it stops.
Note: Check the ACTUATOR REGI OUT and the ACTUATOR REGI IN movement, after the
procedure 9 is completed.
[Replacement]
1) Attach the SPRING ACT REGI to the
ACTUATOR REGI IN.
Note: When carrying out the work described next procedure, take care not to drop and lose the
SPRING REGI OUT (PL3.2.7).
[Replacement]
1) Engage the connector (P/J232) of the
SENSOR PHOTO: REGI.
Note: Check the ACTUATOR REGI OUT and the ACTUATOR REGI IN movement, after the
procedure 5 is completed.
[Replacement]
1) Engage the connector (P/J233) of the
SENSOR PHOTO: SSI NO PAPER.
[Replacement]
1) Engage the connector (P/J234) of the
SENSOR PHOTO: CST NO PAPER.
[Replacement]
1) Attach the SPRING ACT SSI to the
ACTUATOR SSI.
[Replacement]
1) Attach the SPRING STP to the
ACTUATOR ASSY NO PAPER.
Check the ACTUATOR ASSY NO PAPER movement, after the procedure 3 is completed.
[Replacement]
Note: When carrying out the work
described next procedure, route the
harness of the TRANSFER ASSY
through the groove of the UPPER UNIT.
RRP4. XEROGRAPHICS
RRP4.1 ROS ASSY (PL4.1.1)
[Removal]
1) Remove the CASSETTE ASSY 250. (RRP2.1)
2) Open the COVER ASSY FRONT MG (PL1.2.1).
Note: Cover the drum of the DRUM CARTRIDGE to avoid exposure to light.
3) Remove the DRUM CARTRIDGE. (RRP4.6)
Note: The FUSING part is very hot. Take added care not to get burned when performing the
service operation.
4) Remove the FUSER UNIT. (RRP6.1)
5) Remove the COVER ASSY TOP. (RRP1.1)
6) Remove the COVER ASSY WINDOW TNR. (RRP1.6)
7) Remove the COVER SIDE R. (RRP1.5)
8) Remove the COVER SIDE L. (RRP1.7)
9) Remove the COVER REAR. (RRP1.3)
10) Remove the FAN. (RRP8.1)
11) Remove the PWBA ESS SFP. (RRP8.3)
12) Remove the PWBA MCU. (RRP8.9)
13) Remove the PWBA LVPS. (RRP8.5)
14) Remove the one screw (silver, with
washer, 6mm) that fixes the grounding
terminal of the SWITCH ASSY INLET MG
SFP (PL8.2.9).
Note: The GUIDE HARNESS AC and the printer are connected with the harness, so they should
not be far apart when carrying out the work described next procedure.
[Replacement]
1) Mate the under side boss of the ROS
ASSY with the hole of the printer, attach
the ROS ASSY.
Note: Since two types of screws are used for securing the FRAME ASSY LVPS, ensure that the
right screws are used at their right securing positions.
The securing positions for tap screws are marked with [T].
The securing positions for metal screws are marked with [M].
5) Secure the DRIVE ASSY SUB to the
FRAME ASSY LVPS with the one screw
(silver, M4, 6mm).
RRP4.2 SPRING PHD (PL4.1.4), LEVER PHD (PL4.1.5), BLOCK STOPPER PHD D
(PL4.1.6)
[Removal]
1) Remove the CASSETTE ASSY 250. (RRP2.1)
2) Open the COVER ASSY FRONT MG (PL1.2.1).
Note: Cover the drum of the DRUM CARTRIDGE to avoid exposure to light.
3) Remove the DRUM CARTRIDGE. (RRP4.6)
Note: The FUSING part is very hot. Take added care not to get burned when performing the
service operation.
4) Remove the FUSER UNIT. (RRP6.1)
5) Remove the COVER ASSY TOP. (RRP1.1)
6) Remove the COVER ASSY WINDOW TNR. (RRP1.6)
7) Remove the COVER SIDE R. (RRP1.5)
8) Remove the COVER SIDE L. (RRP1.7)
9) Remove the COVER REAR. (RRP1.3)
10) Remove the CLUTCH ASSY DRV and BEARING REGI. (RRP3.1)
11) Remove the GEAR P2, DRIVE ASSY PH. (RRP7.3)
12) Remove the DRIVE ASSY MAIN. (RRP7.2)
13) Release the hook of the BLOCK
STOPPER PHD D (PL4.1.6), using a
miniature screwdriver.
[Replacement]
1) Tilt the LEVER PHD slightly, attach the
LEVER PHD to the printer.
Note: Described below is the replacement procedure common among the upper and lower of
the BLOCK STOPPER PHD Ds.
3) Push the BLOCK STOPPER PHD D to
the printer until it is locked.
RRP4.3 SPRING PHD (PL4.1.4), LEVER PHD (PL4.1.5), BLOCK STOPPER PHD AD
(PL4.1.7)
[Removal]
1) Remove the CASSETTE ASSY 250. (RRP2.1)
2) Open the COVER ASSY FRONT MG (PL1.2.1).
Note: Cover the drum of the DRUM CARTRIDGE to avoid exposure to light.
3) Remove the DRUM CARTRIDGE. (RRP4.6)
Note: The FUSING part is very hot. Take added care not to get burned when performing the
service operation.
4) Remove the FUSER UNIT. (RRP6.1)
5) Remove the COVER ASSY TOP. (RRP1.1)
6) Remove the COVER ASSY WINDOW TNR. (RRP1.6)
7) Remove the COVER SIDE R. (RRP1.5)
8) Remove the LED ASSY ERASE. (RRP4.4)
9) Release the hook of the BLOCK
STOPPER PHD AD (PL4.1.7), using a
miniature screwdriver.
[Replacement]
1) Tilt the LEVER PHD slightly, attach the
LEVER PHD to the printer.
Note: Described below is the replacement procedure common among the upper and lower of
the BLOCK STOPPER PHD ADs.
3) Push the BLOCK STOPPER PHD AD to
the printer until it is locked.
[Replacement]
1) Engage the connecter (P/J141) of the
LED ASSY ERASE.
[Replacement]
Note: Use the wrist strap to protect the PWB from the electrostatic.
1) Mate the notch and hole of the PWBA
HVPS with the tabs of the FRAME HVPS,
attach the PWBA HVPS.
5)
PAPER
6)
[Replacement]
1) Mate the left and right arrows on the HANDLE
1)
CARTRIDGE to clockwise.
BELT GUARD
4) Remove the paper from the TRANSFER
ASSY.
3)
3)
3)
4)
3)
PAPER
RRP5. DISPENSER
RRP5.1 DISPENSER ASSY (PL5.1.1)
[Removal]
1) Remove the CASSETTE ASSY 250. (RRP2.1)
2) Open the COVER ASSY FRONT MG (PL1.2.1).
Note: Cover the drum of the DRUM CARTRIDGE to avoid exposure to light.
3) Remove the DRUM CARTRIDGE. (RRP4.6)
Note: The FUSING part is very hot. Take added care not to get burned when performing the
service operation.
4) Remove the FUSER UNIT. (RRP6.1)
5) Remove the TONER CARTRIDGE (K), (C), (M), (Y). (RRP5.4)
6) Remove the COVER ASSY TOP. (RRP1.1)
7) Remove the COVER ASSY WINDOW TNR. (RRP1.6)
8) Remove the COVER SIDE R. (RRP1.5)
9) Remove the COVER SIDE L. (RRP1.7)
10) Remove the COVER REAR. (RRP1.3)
11) Remove the HOLDER ASSY TCRU (K), (C), (M), (Y). (RRP5.3)
12) Remove the FAN. (RRP8.1)
13) Remove the PWBA ESS SFP. (RRP8.3)
14) Remove the PWBA MCU. (RRP8.9)
15) Remove the PWBA LVPS. (RRP8.5)
16) Remove the one screw (silver, with
washer, 6mm) that fixes the grounding
terminal of the SWITCH ASSY INLET MG
SFP (PL8.2.9).
Note: The GUIDE HARNESS AC and the printer are connected with the harness, so they should
not be far apart when carrying out the work described next procedure.
[Replacement]
1) Insert the AUGER part of the
DISPENSER ASSY into the hole of the
printer, mate the hole of the DISPENSER
ASSY with the boss of the printer, and then
attach the DISPENSER ASSY.
Note: Since two types of screws are used for securing the FRAME ASSY LVPS, ensure that the
right screws are used at their right securing positions.
The securing positions for tap screws are marked with [T].
The securing positions for metal screws are marked with [M].
7) Secure the DRIVE ASSY SUB to the
FRAME ASSY LVPS with the one screw
(silver, M4, 6mm).
[Replacement]
1) Engage the connecter (P/J291) of the
SWITCH.
[Replacement]
Note: Described below is the replacement procedure common among the four HOLDER ASSY
TCRU.
1) Mate the lower boss of the HOLDER
ASSY TCRU with the hole of the FRAME
DISP.
3)
2)
4)
[Replacement]
Note: Described below is the replacement procedure common among the four TONER
CARTRIDGEs.
1) Shake the TONER CARTRIDGE five or
six times for the distributing toner evenly.
2)
3)
4)
4)
5)
[Replacement]
1) Insert the two studs of the FUSER UNIT
into the holes of the printer.
Note: When carrying out the work described next procedure, take care not to drop the GEAR T4.
13) Pull out the PIVOT TRANS L
(PL6.1.4), remove the GEAR T4 (PL6.1.5)
from the printer.
Note: When carrying out the work described next procedure, keep the TRANSFER ASSY slightly
lifted for ease of work.
15) Pull out the SHAFT ASSY PIVOT from
the printer.
[Replacement]
1) Mate the hole of the TRANSFER ASSY
with the hole of the printer frame, attach
the SHAFT ASSY PIVOT.
Note: When carrying out the work described next procedure, keep the TRANSFER ASSY slightly
lifted for ease of work.
Note: When carrying out the work described below, leave the relay connector on the TRANSFER
ASSY harness side.
[Replacement]
1) Attach the TRANSFER ASSY to the
printer.
2) Attach the SHAFT ASSY PIVOT (PL6.1.6),GEAR T4 (PL6.1.5), PIVOT TRANS L(PL6.1.4) and
STOPPER PIVOT (PL6.1.3). (RRP6.2).
3) Close the TRANSFER ASSY.
Note: When carrying out the work described next procedure, take care not to scratch the belt
surface of the TRANSFER ASSY.
4) Route the harness of the printer through
the hooks of the TRANSFER ASSY.
RRP7. DRIVE
RRP7.1 DRIVE ASSY SUB (PL7.1.1)
[Removal]
1) Remove the CASSETTE ASSY 250. (RRP2.1)
2) Open the COVER ASSY FRONT MG (PL1.2.1).
Note: Cover the drum of the DRUM CARTRIDGE to avoid exposure to light.
3) Remove the DRUM CARTRIDGE. (RRP4.6)
Note: The FUSING part is very hot. Take added care not to get burned when performing the
service operation.
4) Remove the FUSER UNIT. (RRP6.1)
5) Remove the COVER ASSY TOP. (RRP1.1)
6) Remove the COVER ASSY WINDOW TNR. (RRP1.6)
7) Remove the COVER SIDE R. (RRP1.5)
8) Remove the COVER SIDE L. (RRP1.7)
9) Remove the COVER REAR. (RRP1.3)
10) Remove the CLUTCH ASSY DRV and BEARING REGI. (RRP3.1)
11) Remove the GEAR P2, DRIVE ASSY PH. (RRP7.3)
12) Remove the DRIVE ASSY MAIN. (RRP7.2)
Note: When performing the step described below, it is not necessary to disengage the
connector of the HARN ASSY INTERLOCK.
13) Remove the HARN ASSY INTERLOCK. (RRP8.6)
14) Disengage the connector (P/J221) of
the DRIVE ASSY SUB (PL7.1.1).
[Replacement]
1) Attach the DRIVE ASSY SUB to the
printer.
Note: Since two types of screws are used for securing the DRIVE ASSY SUB, ensure that the
right screws are used at their right securing positions.
The securing positions for tap screws are marked with [T].
The securing positions for metal screws are marked with [M].
2) Secure the DRIVE ASSY SUB to the
printer with the one screw (silver, M4,
6mm) and the four screws (silver, tap,
8mm).
[Replacement]
1) Attach the DRIVE ASSY MAIN to the
printer.
Note: Since two types of screws are used for securing the DRIVE ASSY MAIN, ensure that the
right screws are used at their right securing positions.
The securing positions for tap screws are marked with [T].
The securing positions for metal screws are marked with [M].
2) Secure the DRIVE ASSY MAIN to the
printer with the one screw (silver, M4,
6mm) and the five screws (silver, tap,
8mm).
[Replacement]
1) Attach the GEAR P2 to the shaft of
DRIVE ASSY SUB.
Note: Ensure that the GEAR P2 is
oriented to the direction shown in the
right.
Note: Since three types of screws are used for securing the DRIVE ASSY PH, ensure that the
right screws are used at their right securing positions.
The securing positions for tap screws are marked with [T].
The securing positions for metal screws are marked with [M].
4) Secure the DRIVE ASSY PH to the
printer with the one screw (silver, M4,
6mm), the one screw (silver, M3, 6mm)
and the one screw (silver, tap, 8mm).
RRP8. ELECTRICAL
RRP8.1 FAN (PL8.1.1)
[Removal]
1) Remove the CASSETTE ASSY 250. (RRP2.1)
2) Open the COVER ASSY FRONT MG (PL1.2.1).
Note: Cover the drum of the DRUM CARTRIDGE to avoid exposure to light.
3) Remove the DRUM CARTRIDGE. (RRP4.6)
Note: The FUSING part is very hot. Take added care not to get burned when performing the
service operation.
4) Remove the FUSER UNIT. (RRP6.1)
5) Remove the COVER ASSY TOP. (RRP1.1)
6) Remove the COVER ASSY WINDOW TNR. (RRP1.6)
7) Remove the COVER SIDE R. (RRP1.5)
8) Remove the COVER SIDE L. (RRP1.7)
9) Remove the COVER REAR. (RRP1.3)
10) Disengage the FAN (PL8.1.1)
connector (P/J503) on the PWBA LVPS
(PL8.2.1), release the harness of the FAN
from the hooks of the DUCT FAN
(PL8.1.2).
[Replacement]
Note: When carrying out the work described next procedure, take care to check the orientation
of the FAN. (Attach the FAN so that its labeled surface faces front.)
1) Secure the FAN to the DUCT FAN with
the four hooks.
[Replacement]
1) Secure the DUCT FAN to the printer
with the two hooks.
[Replacement]
Note: Ensure proper electrostatic discharge procedures are followed to prevent damage to the
PWBA ESS SFP and options during replacement.
Note: The replacement steps of procedure 1) to 3) are to be required for changing the PWBA
ESS SFP. Those steps are not required for only removing it.
Note: Avoid applying excessive pressure when removing and replacing the ROM chips.
Note: Take care not to bend the terminal section of ROM when carrying out the job described
below.
1) Remove the ROM, using a miniature
screwdriver or the like, from the IC sockets
on old PWBA ESS SFP that was removed
from the printer.
Note: Do not use ROMs removed from new PWBA ESS SFP.
[Replacement]
Note: Use the wrist strap to protect the PWB from the electrostatic.
1) Fit the MEMORY CARD into the socket
by mating the notch of the MEMORY
CARD with the lug on the socket.
[Replacement]
1) Attach the PWBA LVPS to the printer.
[Replacement]
1) Mate the hole of the switch with the boss
of the printer, secure the switch with the
one screw (silver, tap, 16mm).
[Replacement]
1) Engage the connecter (P/J201) of the
SENSOR HUM.
Note: The MAIN SWITCH and the printer are connected with the harness, so they should not be
far apart when carrying out the work described next procedure.
13) Release the BRAKET SW from the
hook together with the MAIN SW.
[Replacement]
1) Route the connector (J48) of the
SWITCH ASSY INLET MG SFP through
the hole of the COVER INLET.
[Replacement]
Note: Use the wrist strap to protect the PWB from the electrostatic.
1) Mate the holes of the PWBA MCU with
the tabs of the printer, attach it.
Note: When the PWBA MCU is replaced with a new one, perform the following steps.
(After completing all the steps .)
7) Plug in the power cord to the printer.
8) Execute diagnostic operation of NVM Load, and write the data into PWBA MCU.
9) Turn off the power.
10) Perform the diagnostic operation of NVM Load, and write the data into the MCU.
11) Turn on the power while pressing the "▲" key and "▼" key on the control panel.
12) Enter the password, press the "▼"key twice, and press the "[OK] key once. The diagnostic screen
comes up.
13) Press the "▼" key several times until "IOT Diag" is displayed. Press the [OK] key once.
14) Press the "▼" key several times until "NVM Settings" is displayed. Press the [OK] key once.
15) Press the "▼" key several times until "LoadNVM from ESS" is displayed. Press the [OK] key once.
16) Press the [OK] key once, and NVM Load is performed.
17) After NVM Load is complete, press the [STOP] key several times until "IOT Diag" is displayed.
18) Press the "▼" key several times until "Complete" is displayed.
2.1
[Replacement]
1) Align the arrow on the FEEDER ASSY
DUP SFP STD with the one on the
COVER ASSY FRONT MG, attach the
FEEDER ASSY DUP SFP STD.
3.2
3.3
5.1
[Replacement]
1) Attach the ROLLER ASSY DUP to the
FEEDER ASSY DUP SFP STD.
5.2 5.1
5.3
7.2
7.1
2)
2)
3)
[Replacement]
Note: The printer must be lifted by two people.
1) Place the printer on the FEEDER ASSY
OPT with the five holes on the bottom of
the printer aligned with the studs on the
FEEDER ASSY OPT.
2)
2)
1)
3) Insert the CASSETTE ASSY 250 OPT into the FEEDER ASSY OPT.
4) Insert the CASSETTE ASSY 250 into the printer.
2.2
2.1
[Replacement]
1) Fit the ROLL ASSY FEED to the SHAFT
ASSY FEED with the groove of the ROLL
ASSY FEED facing upward, rotate the
ROLL ASSY FEED 180 degrees so that
the pin on the SHAFT ASSY FEED is
aligned with the groove on the ROLL
ASSY FEED.
2.2
2.1
2.2
2.1
2.2
2.1
4) Insert the CASSETTE ASSY 250 OPT into the FEEDER ASSY OPT.
4
Plug/Jack (P/J) Connector Locations
Confidential
Option Duplex
P/J Coordinates Remarks
Connects FEEDER ASSY DUP SFP STD (HARNESS ASSY DUP) and
272 I-169
PRINTER
601 E-169 Connects PWBA DUP and HARNESS ASSY DUP
602 D-168 Connects PWBA DUP and DRIVE ASSY EXIT (Exit Motor)
603 D-168 Connects PWBA DUP and DRIVE ASSY DUP (DUP Motor)
604 E-168 Connects PWBA DUP and DRIVE ASSY EXIT (DUP Clutch)
605 E-169 Not Connect
Option Feeder
P/J Coordinates Remarks
273 D-184 Connects 250 OPTION FEEDER (HARNESS ASSY TRAY) and PRINTER
419 C-179 Connects PWBA FEED H and HARNESS ASSY TRAY
420 D-179 Connects PWBA FEED H and HARNESS ASSY TRAY COMP
421 C-180 Connects PWBA FEED H and HARNESS ASSY TRAY COMP
422 D-180 Connects PWBA FEED H and HARNESS ASSY TRAY MOT
4201 H-181 Connects Turn Clutch and HARNESS ASSY TRAY COMP
4202 D-185 Connects Paper Paht Senser and HARNESS ASSY TRAY COMP
4211 F-180 Connects Feed Solenoid and HARNESS ASSY TRAY COMP
4212 F-185 Connects Tray2 No PaperSenser and HARNESS ASSY TRAY COMP
Connects MOTOR ASSY SUB (OPT FDR Motor) and HARNESS ASSY
4221 E-179
TRAY MOT
A B C D E F G H I J K L
101
102
202
103
171
291
104
105
106
2811 5041
107 141
314
108
281 313
109
312
110 311
111
271
112
5301
272
113
114
115
MiS04001S A
A B C D E F G H I J K L
116
117
118
119
120
121
122 411
123
412
124
125
126
231
127
233
234
232
128
129
130
MiS04002SA
A B C D E F G H I J K L
131
502 504
44 501
132
503 48
47
40
133
134
135
136
137
138 221
101
401
140
29
141
142
262
261
143 201
273
144
145
MiS04003SA
A B C D E F G H I J K L
146 144
422
147
148
149
150
192
191
151
182
152
181
153
154
155
40 41 10
156 161 15
11
14
42
17
157
22
101*
21
31
24
158 19
26
18
23
29
159 28
16 27 20
: Not Connect
160
MiS04004SA
A B C D E F G H I J K L
161
162
163 603
604
164
165
166
167
602
168
601
169
272
170
605*
171
172
173
174
: Not Connect
175
MiS04005KA
A B C D E F G H I J K L
176
177
419
4221
178
179 420
421
180
181
422
4211
182
4201
183
273
184
185
186
187
4202
188 4212
189
190
MiS04006GA
5
Parts List
Confidential
1. Parts List.....................................................................................................................5 - 1
1.1 Caution for use of spare parts illustration ........................................................................................ 5 - 1
1.2 Caution for use of engineering parts list .......................................................................................... 5 - 1
Customer Replaceable Parts Illustration................................................................................................. 5 - 3
Engineering parts list .............................................................................................................................. 5 - 8
PL1.1 Cover (1/2) [Illustration] ................................................................................................................ 5 - 8
PL1.1 Cover (1/2) [List] ........................................................................................................................... 5 - 9
PL1.2 Cover (2/2) [Illustration] .............................................................................................................. 5 - 10
PL1.2 Cover (2/2) [List] ......................................................................................................................... 5 - 11
PL2.1 Paper Cassette [Illustration] ....................................................................................................... 5 - 12
PL2.1 Paper Cassette [List] .................................................................................................................. 5 - 13
PL3.1 Paper Feeder (1/2) [Illustration].................................................................................................. 5 - 14
PL3.1 Paper Feeder (1/2) [List]............................................................................................................. 5 - 15
PL3.2 Paper Feeder (2/2) [Illustration].................................................................................................. 5 - 16
PL3.2 Paper Feeder (2/2) [List]............................................................................................................. 5 - 17
PL4.1 Xerographics [Illustration] ........................................................................................................... 5 - 18
PL4.1 Xerographics [List]...................................................................................................................... 5 - 19
PL5.1 Dispenser [Illustration] ................................................................................................................ 5 - 20
PL5.1 Dispenser [List]........................................................................................................................... 5 - 21
PL6.1 Transfer & Fuser Unit [Illustration].............................................................................................. 5 - 22
PL6.1 Transfer & Fuser Unit [List]......................................................................................................... 5 - 23
PL7.1 Drive [Illustration]........................................................................................................................ 5 - 24
PL7.1 Drive [List]................................................................................................................................... 5 - 25
PL8.1 Electrical (1/2) [Illustration] ......................................................................................................... 5 - 26
PL8.1 Electrical (1/2) [List] .................................................................................................................... 5 - 27
PL8.2 Electrical (2/2) [Illustration] ......................................................................................................... 5 - 28
PL8.2 Electrical (2/2) [List] .................................................................................................................... 5 - 29
PL9.1 Harness [Illustration]................................................................................................................... 5 - 30
PL9.1 Harness [List].............................................................................................................................. 5 - 31
PL11.1 Duplex (Option) (1/2) [Illustration]............................................................................................. 5 - 32
PL11.1 Duplex (Option) (1/2) [List] ....................................................................................................... 5 - 33
PL11.2 Duplex (Option) (2/2) [Illustration]............................................................................................. 5 - 34
PL11.2 Duplex (Option) (2/2) [List] ....................................................................................................... 5 - 35
PL12.1 250 Feeder (Option) (1/5) [Illustration] ..................................................................................... 5 - 36
PL12.1 250 Feeder (Option) (1/5) [List] ................................................................................................ 5 - 37
PL12.2 250 Feeder (Option) (2/5) [Illustration] ..................................................................................... 5 - 38
PL12.2 250 Feeder (Option) (2/5) [List] ................................................................................................ 5 - 39
PL12.3 250 Feeder (Option) (3/5) [Illustration] ..................................................................................... 5 - 40
PL12.3 250 Feeder (Option) (3/5) [List] ................................................................................................ 5 - 41
PL12.4 250 Feeder (Option) (4/5) [Illustration] ..................................................................................... 5 - 42
PL12.4 250 Feeder (Option) (4/5) [List] ................................................................................................ 5 - 43
PL12.5 250 Feeder (Option) (5/5) [Illustration] ..................................................................................... 5 - 44
PL12.5 250 Feeder (Option) (5/5) [List] ................................................................................................ 5 - 45
1. Parts List
1.1 Caution for use of spare parts illustration
- Available spare parts are shown in the illustration by name.
- [Ref PL X.Y.Z] shown below the part name denotes the item is "Z" in the plate "PL X.Y" of the
engineering part list.
- For the detailed composition of the KIT parts, check with the engineering part list.
1.2 Caution for use of engineering parts list
- The figures indicating the illustrations are the item No. in the list and present correspondence
between the illustrations and parts.
- The notation of PL "X.Y.Z" is composed of the plate (PL), item "X.Y", and parts "Z".
- The alphabet characters in the illustrations represent screws and clips as follows:
D E1 D3 354W21278
Ring-E
E2 D4 354W24278
- " " mark in the illustrations are attached to items indicating assembly parts in the illustrations.
- Encircled alphabetical figures in the illustrations indicate interrupted leader lines. Same characters in
the illustrations represent lines to be connected.
- The mark "(with 2-5)" attached to assembly parts on the illustrations and lists represents that the
items "2, 3, 4, and 5" of that plate are contained and the mark "(with 2-5, PL6.1.1) represent that the
item "2, 3, 4, and 5" of that plate and the item "1" of the plate "6.1" are contained.
- The mark "[Ref PLX.Y.Z]" attached to parts in the illustrations and lists resents that the parts is the
same as the parts of the item "Z" of the plate "X.Y".
- The mark "∗" attached to parts in the list represents "Note" or "Reference" about that parts is con-
tained in the same page.
For the connector (P/J), parts such as harness, wire, etc. in the list, refer to "Chapter 7,
Electric wiring"
FUSER UNIT
[Ref PL6.1.1]
DRUM CARTRIDGE
[Ref PL4.1.21]
HOLDER ASSY
TCRU K
[Ref PL5.1.17]
HOLDER ASSY
TCRU C
[Ref PL5.1.18]
HOLDER ASSY
TCRU M
[Ref PL5.1.19]
HOLDER ASSY
TCRU Y
[Ref PL5.1.20]
COVER SIDE R
[Ref PL1.1.6]
KIT SHAFT PIVOT
[Ref PL1.2.98]
COVER REAR
[Ref PL1.1.3]
COVER SIDE L
[Ref PL1.1.19]
MiS05102SA
KIT ROS
[Ref PL4.1.99]
HARN ASSY INTERLOCK
[Ref PL8.2.5]
SWITCH
[Ref PL5.1.9]
KIT PIVOT
[Ref PL6.1.99]
KIT BLOCK PHD RIGHT
[Ref PL4.1.97]
TRANSFER ASSY
[Ref PL6.1.7]
PWBA LVPS
[Ref PL8.2.1]
FAN
[Ref PL8.1.1] PWBA EEPROM
[Ref PL8.2.16]
PWBA MCU
PWBA ESS SFP [Ref PL8.2.13]
[Ref PL8.1.7]
PWBA HVPS
[Ref PL4.1.19]
SENSOR HUM
[Ref PL8.2.7]
MiS05103SA
DISPENSER ASSY
[Ref PL5.1.1]
SENSOR PHOTO
: CST NO PAPER
[Ref PL3.2.13]
ACTUATOR ASSY
DRIVE ASSY SUB NO PAPER
[Ref PL7.1.1] [Ref PL3.2.32]
ACTUATOR SSI
KIT CLUTCH ASSY DRV [Ref PL3.2.14]
[Ref PL3.1.97] ACTUATOR REGI IN
[Ref PL3.2.11]
COVER CST
[Ref PL1.1.5]
PWBA DUP
[Ref PL11.1.16]
HOLDER ASSY
RETARD
[Ref PL12.5.5]
1 (with 24)
1
ST1
ST1
19
24
ST1
ST1
ST1
5
ST1
ST1
ST1
ST1
ST1
ST1
ST1
ST1
ST1
7
6
MiS05001SA
1 (with 2,3,5,10,11,28,29) 10
6 5 (with 6-9)
9
3 11
8
ST1
ST1
ST1
2 (P220) 7
29 (with 17-20,22)
(J202)
12
ST1 ST1
19
ST1
14 (P272)
20 17 ST1
(J5301)
15 ST1
ST1
ST1
16
22 ST1
17 (J271)
18 ST1 ST1
SM2
13
SM2 28
18 (with 12-18)
96
(with 17 x 2pcs)
23 26
97
23 (with 26 x 2pcs) 26
30 24
98 (with 23 x 2pcs) 30
24
MiS05002SA
1 (with 19,21)
21 (with 2-8,14-18)
2
5 6
7
8
17
14
16
15
16
18
19 MiS05003SA
(J262)
ST1
1
2
E2
ST1
ST1
(J23)
(J27)
(J28) 20
18
(J281)
(P231)
(P271)
19 (with 16,17) (P273)
15 (J234)
16
17
9 (J232)
E2
(J233)
14 13
12
(J231)
ST1
ST1 10
ST1 ST1
ST1
11 5
25
99
(with 11-17)
8 ST1
[Ref PL3.2.1] ST1
ST1
5
31
ST1 ST1 ST1
4 32
27 ST1
ST1
ST1 ST1
33
98 (with 4,5,8-15,18-20,25,27,31-33,PL3.2.1,PL8.2.7,PL9.1.6)
MiS05004SA
1 (with 2-16,20-33,36)
3
4
2
3
6 5
8 E2
7 9 ST2
33
10 11
12 32 (with 17-19)
(P232) 16
17
18
31 19
13
REGI
E2 SENSOR 14 15
E2 13
Tray NO PAPER
(P234) SENSOR
30 20
29 21
ST1 22
ST1
26 E2
E1
36
24 23
28 36
(P233) 25
13
SSI NO PAPER
SENSOR
35
34
27 (with 34,35) MiS05005SA
(J412)
1
10 11 15 7
12 16
97
13 17 (with 4,5,7 x 2pcs)
18
SM2
SM2 14 SM2
21 SM2 (P161)
SM2
SM2 19
SM2
ST1
ST1
ST1
ST1 ST1
ST1 ST1
ST1
20
MiS05006SA
1 (with 2,9-11,14-16,25-27)
2 (with 3-8)
5 7
8
4 ST1 7
3 6
ST1
8
(J192) (P192) 6 7
ST1 3 8
ST1 6 7
(J191) (P191)
ST1 8
ST1 3 6
ST1
(J182) (P182) 27
25 ST1 3
ST1
(J181) (P181)
ST1
(J291)
11 (with 12,13) 9
(J19) 10
(J18) 12 (P291)
26 10
ST1
10
(J29)
10 13 ST1
(J314) 14 13
(P314) 15
(J313) 14 13 17
13 15 16
(P313) ST1
(J31) (J312) 14 13 ST1
13 15 16 18
(P312) SM3
(J311) 14 13
(P311)
13 ST1 15 16 19
ST1 16
20
ST1
21
22
23 29
24
MiS05007SA
(P171) 2
(J171)
(J17)
(J47) ST10
99 (with 3-6)
3
4
5
ST1
(P281)
MiS05008SA
2
ST1
SM3
(P221)
ST1
ST1
SM3
ST1
ST1
ST1 (P211)
ST1
ST1
3 ST1
COLOR MODE
SWITCHING SENSOR SM2
(P261) SM3
(J24)
ST1
4
MiS05009SA
(J503) SM2
SM2 SM2
SM2 3
SM2
SM2
12
SM2
SM2 SM2
SM2 SM2
SM2
SM2 SM2
SM2 5
14
6
SM2
SM2
13 SM2
SM2
SM2
SM2
SM2 SM2
SM1
SM2
8
15 7 (with 8) SM2
(P101)
(P111)
(P401)
(P403)
MiS05010SA
SM2
SM2
(P502) SM2 SM2
(P44) (P504) SM2 ST2
(P501) (J44)
(P503) SM2
(P47)
(P40)
5
1
(P48)
ST1
ST1 2
ST1
ST1 3 ST1
SM3 ST1
SM3
23
ST1 24
*: Not in used. ST1
(P40)
25
(P41)
(P10) 26 6
(P15)
(P11)
(P14)
(P42)
(P17)
(P22)
(P101)*
(P21)
(P31)
(P24)
(P19)
(P26)
(P18)
(P23)
(P29) (P28)
(P16)
(P27) (P20)
15
16
(P144) (J48)
SM2 SM5
SM2 ST1
(P201)
ST1
14 21
7
SM2 17 9
SM2 ST1 ST1
19 ST1
8
ST1
SM2 SM2 ST1 ST3
SM2
18 22
SM2
ST3
SM2 12
13
MiS05011SA
*: Not in used.
(P40) [Ref PL8.2.13]
(P41)
(P502) [Ref PL8.2.1] (P10)
(P44) (P504) (P15)
(P11)
(P503) (P501) (P14)
(P42)
(P47) (P17)
(P40) (P22)
(P101)*
(P21)
(P31)
(P24)
(P19)
(P48) (P26)
(P18)
(P23)
(J10) (P28)
(P29)
(P16) (P20)
(P27)
1 (J22)
(J11)
8
(J101)
(J221)
2
(J26)
(J14) 9
(J111) (J15)
3 (J261)
(J40)
(P262)
(J501)
(P5041) 10
(J504) (J502)
(J141) (J16)
(J401)
5 (J42)
(J161)
(J20) 11
(P422)
6
(J403)
(J21) (J144)
(J201)
12
7
(P5301)
(J211)
MiS05012SA
1 (with 2-16,PL11.2)
3
3
5
4
6 3 4
3
7
9
8 4
9 4
8
10
[Ref PL11.2]
*: Not in used.
(P602)
(P603)
(P604)
(P601)
(P605)*
11
ST1
ST1
12
16 9
8
9
8 (J601)
15
12
14 13
(J272)
MiS05013SA
1
2
ST1
10
ST1
(J602)
(J604)
ST1
ST1
ST1 6
(J603) 7
8 7
ST1
3
5
6
7
7
9 MiS05014SA
1 (with 2,3,PL12.5.1)
2
3 (with 4-9,PL12.2-12.4) ST1
ST1
ST1 5
ST1
9
6
ST1
4
ST1 ST1
ST1
8 ST1
ST1
[Ref PL12.2]
[Ref PL12.5.1]
MiS05015SA
1
(P419)
ST1
ST1
(P420)
(J422)
(P422)
2 (P421)
(J420) ST1
(J4221)
(J421)
(P4211) (J4212)
(J4202)
20
(P4201)
19
(P4221)
SM3
ST1
ST1
ST1 13
ST1 14
18 ST1 10 (with 11,12)
ST1
6 12
SM3 11 15
16
E2 (J4211)
17
(J4201) ST1
98 (with 16-18)
9
24 8
E2
23 25
E2
E2 E2
SM3
22 27
ST1 26
26
SM2 SM2 ST1 99 (with 21-27)
21 SM2 ST1
MiS05016SA
1
SM2
ST1 1
SM2
ST1
2 ST1
ST1
(J273)
(J419)
22 ST1
E2 18
19 23
16
17
ST1
ST1
ST1
ST1 21 [Ref PL12.4.1]
ST1 ST1
15
14 7
13
ST1
10 ST1
7
ST1
ST1 9
ST1 ST1
ST1 ST1
ST1
ST1
8
11 ST1
ST1
MiS05017SA
1 (with 2-13,16,20-27,29-33)
3
4
2
3
6 5
8 E2
7 9 ST2
33
10 11
12 32 (with 17-19)
(P4202) 16
17
18
31 19
13
E2 PAPER PAHT
E2 SENSOR
13
Tray2 NO PAPER
(P4212) SENSOR
30
29 20
21
22
E2
26 E1
24 23
25
27
MiS05018SA
1 (with 19,21)
21 (with 2-8,14-18)
2
5 6
7
8
17
14
16
15
16
18
19 MiS05019SA
6
Principles of Operation
Confidential
1. Printing Process
1.1 Summary of Printing Process
This printer is a "Full-color laser printer" which applies the principle of an electrophotographic recording
system. The tandem system comprising the four color photoconductor drum of yellow, magenta, cyan
and black (Y, M, C and K) creates the toner image.
to
MiS06001SA
Transfer ASSY
[(4)Transfer]
[(7)Cleaning]
MiS06002SA
Wsb06003KA
engine principle0006FA
engine principle0005FA
- Laser beams are emitted from the laser diode in the ROS ASSY. The surface of each color drum is
scanned from end to end in the axial direction by the rotating polygon mirror, the fixed mirror, and
the lens attached to the Scanner Motor Assy of the ROS ASSY.
Drum (K)
Lens
Mirror
Drum (M)
Mirror Lens
Lens
Mirror Drum (Y)
Mirror Lens
Mirror
Wsb06004KA
- The toner in the toner cartridge is agitated by the built-in Agitator and fed into the developer. The
Auger is driven by the toner motor.The amount of toner to be consumed according to the print
count is calculated and that amount is fed into the developer. (Refer to "Toner Dispense Mecha-
nism".) This is called "toner dispensation", which is controlled by two types of control, "PCDC" and
"ADC". (Refer to 5.3.2 Toner Density Control)
- In the developer section, the incoming toner is mixed with the existing developer (toner/carrier mix-
ture) by the Auger, and then supplied to the Magnet Roll located near the drum surface. The toner
and carrier are charged by friction due to agitation (toner in negative, carrier in positive), and they
attract each other electrically. The carrier, due to its magnetic properties, is attracted to the Magnet
Roll, and then uniformly leveled by the Trimmer Rod.
- The magnet roll is covered by a thin semi-conductive sleeve all over the surface. The DB (Develop-
ing Bias) voltage is supplied to this semiconductor sleeve from the High Voltage Power Supply
(HVPS). The DB voltage is negative DC voltage combined with AC voltage. The DC voltage keeps
the magnet roll at a constant negative voltage against the photoreceptor layer of the drum. There-
fore, at the area where the negative electric charge on the drum surface does not decrease, the
potential is lower than that of the magnet roll, while the potential is higher than that of the magnet
roll at the area where the negative charge on the drum surface decreases. The AC voltage shakes
the developer on the surface of the magnet roll so that the toner easily flies to the drum. Thus, only
the portions of the drum surface where the negative charge has decreased below that of the mag-
net roll (electrostatic latent image) attract the toner to form an image on the drum. Once the toner is
deposited on the drum, the potential and the toner-attracting force of the corresponding portion
decreases because the increase of negative charge lowers the potential at that portion.
Paddle
Trimmer Rod
Drum
Auger
Magnet Roll
HVPS
Auger
Wsb06005KA
engine principle0013FA
engine principle0014FA
Once the toner cartridge is set and the lever is moved toward the lock position, the JOINT ASSY
DISP and the toner cartridge shutter move frontward, opening the toner supply port.
The toner supplied from the toner cartridge is carried toward the developer by the Auger in the
HOUSING ASSY AUGER.
The Auger is a spiral-shaped part that carries toner forward as it rotates driven by the Dispense
Motor in the FRAME ASSY MOT.
After being carried to the front side of the HOUSING ASSY AUGER, the toner is fed to the devel-
oper via the port of the HOUSING ASSY AUGER.
Shutter
1)-2 3)
2) Auger
- BTR
The BTR (Bias Transfer Roll) is a conductive roll, to which the positive voltage is applied from the
High Voltage Power Supply (HVPS). The BTR contacts the rear side of the Belt and applies the
positive voltage to the Belt.
- Belt
The Belt is a conductive belt, to which the positive voltage is applied from the BTR. After the nega-
tively charged toner image on the drum surface is drawn by the positive charge on the belt, it is
transferred from the drum to the paper. The Belt feeds the paper to the direction of Fuser Unit.
Drum (K)
BTR
Drum (C)
Drum surface
BTR
Drum (M)
BTR
BTR
Drum (Y)
HVPS
Transfer Belt
Rio06114KA
Kmy06007KA
- Drum cleaning
The excess toner that was not transferred to the Transfer Belt remains on the drum surface. To
prevent troubles in the subsequent processes, the excess toner is scraped off by the Cleaning
Blade in contact with the drum, and then collected into the collection box as described in "1.3.8
Waste Toner Collection".
- BCR cleaning
The excess toner remaining on the BCR is wiped off by the Cleaning Roll made of spongy material,
and then collected into the collection box as described in "1.3.8 Waste Toner Collection".
- Charge cleaning
When the drum is charged by BCR, any excess charge hinders the drum surface from being uni-
formly charged, which may lead to print quality problems.
The excess charge on the surface of the drum is eliminated by irradiating the light of the Erase
Lamp (LED ASSEMBLY).
Wsb06008KA
- The toner particles are melted by the Heat Roll heated by the Heater lamp, and fused onto the print
medium by the pressure between the Heat Roll and the Belt.
- The Belt friction-driven by the Heat Roll nips the print media against the Heat Roll using the pres-
surizing mechanism it contains.
Paper
Felt
Belt
Frame Belt
Fixed toner
Heat Roll
Belt
Blade Assy
Transfer ASSY
Cleaner BOX
MiS06004SA
Toner Cartridge
2)
Auger
1) Cleaner Blade
3)
Wsb06006KA
2. Paper Path
2.1 Paper Path
Transfer ASSY
Fusing
: Laser beam
: Paper transfer
: Paper sensors
Exit roll [Fuser Unit]
Exit Sensor [Fuser Unit]
Dup Gate [Fuser Unit]
Pressure belt [Fuser Unit]
Regi Sensor
[Regi Assembly]
Feed roll
[Feeder Assy Opt.] Retard roller
[Tray 1]
Upon the start of sheet feeding from the paper tray, the ROLL ASSY FEED (PL3.2.4) starts rotating
driven by the torque from the DRIVE ASSY MAIN (PL7.1.2) under control of the SOLENOID FEED MSI
(PL3.1.11) to feed the sheets to the REGI ROLL (ROLL REGI METAL: PL3.2.10/ROLL ASSY REGI:
PL3.2.9).
Retard Roller
SPRING N/F R
PLATE ASSY BOTTOM
SPRING N/F L
LATCH BOTTOM R
LATCH BOTTOM L
MiS06023SA
Retard Roller
Retard Roller
MiS06024SA
Paper
REGI ROLL
REGI ROLL
From the duplex section to the registration section, the sheet is fed by the rotation of the ROLL ASSY
DUP (PL11.2.9). (Refer to "2.7 Feeding in Duplex Section")
At the registration section, the lead edge position of the sheet is corrected (Refer to "Lead-edge Regis-
tration") before the sheets are fed to the toner transfer section (TRANSFER ASSY: PL6.1.7).
From Duplex
REGI ROLL
ROLL ASSY
DUP
Paper
REGI ROLL
REGI ROLL
Skewed Paper
MiS06010KA
2.6 Transfer/Fusing/Exit
The sheet that has passed through the REGI ROLL goes into the TRANSFER ASSY (PL6.1.7) that
rotates by the torque from the DRIVE ASSY MAIN (PL7.1.2), where the toner image is transferred from
the belt to the sheet. Then, the sheet is fed to the exit section while its toner image is being fused in the
FUSER UNIT (PL6.1.1) by the Heat Roll that rotates by the torque from the DRIVE ASSY SUB
(PL7.1.1).
The print-completed sheet (1 side-printed or 2 side-printed) is ejected from the printer by the ROLL
ASSY EXIT that rotates in the exit direction by the torque from the DRIVE ASSY SUB.
Pressure Belt
Heat Roll
Drum (K)
Transfer ASSY
Drum (C)
Drum (M)
Drum (Y)
MiS06027SA
From the duplex section, the 1 side-printed sheet is fed to the registration section by the ROLLER
ASSY DUP (PL11.2.9) that rotates by the torque from the DRIVE ASSY DUP (PL11.2.5).
After the printing on the side 2 is completed, the sheet exits in the same manner as it does after the
printing on the side 1 is completed.
MiS06028SA
Major functional components of the printer are described below with illustrations.
These components are classified into the following blocks based on the configuration of the printer.
• Paper tray
• Paper Feeder
• SSI & Regi Assy
• Transfer Belt & Fuser Unit
• ROS ASSY
• TONER CARTRIDGE & Dispenser
• Drum Cartridge
• Drive
• Electrical
• Duplex
• 250 Paper Tray (Option)
- END GUIDE
The END GUIDE can move in the paper transfer direction to determine the paper size.
GUIDE SIDE L
MiS06031SA
ACTUATOR NO PAPER
MiS06032SA
DRIVE ASSY PH
MiS06033SA
ACTUATOR SSI
Paper
ACTUATOR SSI
(No Paper Position)
MiS06034SA
Regi Sensor
ACTUATOR REGI IN
ACTUATOR REGI IN
(No Paper Position)
PAPER
MiS06035SA
SPRING
REGI OUT
Regi Sensor
ACTUATOR REGI IN
SPRING ACT REGI
Regi Sensor
Regi Sensor
ACTUATOR REGI IN
PAPER
Regi Sensor
PAPER
Regi Sensor
ACTUATOR REGI IN ACTUATOR REGI IN
MiS06037SA
Exit Sensor
Thermostat
Temp. Sensor
(Un-contacting type)
Heater Lamp
Temp. Sensor
(Contacted type)
Roll Assy Exit
FUSER UNIT
SENSOR ADC
Blade Assy
Transfer ASSY
Belt
MiS06038SA
• LD PWB
The LD PWB is comprised of four LDs (laser diodes) corresponding to Y, M, C, and K.
Each LD converts the electric signals of incoming image data into laser wave or pulse. In order to
stabilize the laser light quantity during formation of an electrostatic latent image, the LD PWB
always monitors the laser light quantity to adjust it to the appropriate level. This is called "APC
(auto power control)".
• Scanner Assy
The Scanner Assy is comprised of the Scanner Motor that rotates at a constant speed and the
Polygon Mirror that is mounted on the motor shaft.
The laser light output from the LD is irradiated onto the Polygon Mirror via the Mirror.
The Polygon Mirror, provided with six reflecting mirror faces, changes the reflection angle of the
laser light as it rotates by the Scanner Motor, thereby allowing the laser light to scan the drum
along its axial direction. Scanning is performed using one reflecting mirror face for each line.
• SOS PWB
The SOS sensor on the SOS (start of scan) PWB converts an incoming laser beam, upon detec-
tion, to an electric signal as the reference signal for starting scanning and transmits this signal to
the PWBA MCU.
The SOS sensor signals are used to synchronize the starting point of the laser-beam scanning
with the starting point of the image writing.
LD PWB
Lens
Mirror
SOS PWB
SOS Sensor
Lens
Window
MiS06039SA
MiS06040SA
- CRUM
Drum Cartridge specific information is stored.
Erase Lens
Drum
LED ASSY ERASE
Drum Cartridge
Erase Lens
Erase Lamp (K)
Drum (Y)
Drum (M)
Drum (C)
Drum (K)
MiS06023KA
Developer (K)
Developer (C)
Developer (M)
Developer (Y)
Drum Cartridge
Drum (K)
Drum (C)
Drum (M)
Drum (Y)
MiS06041SA
3.8 Drive
3.8.1 Major functions
- DRIVE ASSY MAIN (PL7.1.2) (Refer to 6.1 DRIVE ASSY MAIN)
Supplies the drive to parts as follows.
• DRIVE ASSY PH
• TRANSFER ASSY
• CHUTE ASSY FDR REGI
• Drum Cartridge
• DRUM (Y, M, C, K)
DRIVE ASSY PH
MiS06042SA
Sub Motor
COLOR MODE
SWITCHING SENSOR
CAM C
GEAR C
MAGNET ROLL (K)
COLOR MODE
SWITCHING SOLENOID
MAGNET ROLL (M)
FLANGE D3
CAM C
GEAR D3 OUT
Drive to
MAGNET ROLL
(Y), (M), (C) Drive from
Sub Motor
GEAR D4
GEAR D2
GEAR D3 IN
MiS06026KA
Sub Motor
COLOR MODE
SWITCHING SENSOR
CAM C
GEAR C
MAGNET ROLL (K)
COLOR MODE
SWITCHING SOLENOID
DRIVE ASSY PH
FLANGE D3
CAM C
GEAR D3 OUT
Cutting of drive
Drive from
Sub Motor
GEAR D4
GEAR D2
GEAR D3 IN
MiS06027KA
3.9 Electrical
3.9.1 Major functions
- FAN (PL8.1.1)
Dissipates heat out of the printer to prevent the printer from overheating.
- SWITCH
The SWITCH turns ON/OFF the AC power supply of the printer.
OPERATOR PANEL
FAN
PWBA EEPROM
Machine
Control Unit
MEMORY
CARD
High Voltage
Power Supply
HUMIDITY SENSOR
SWITCH
Electronic Sub System
Wsb06042KA
3.10 Duplex
3.10.1 Major functions
PWBA DUP
- END GUIDE
The END GUIDE can move in the paper transfer direction to determine the paper size.
GUIDE SIDE L
MiS06044SA
SENSOR PHOTO
(Tray2 No Paper Sensor)
PWBA FEED H
4. Operation Modes
4.1 Operation Modes
For the operation of the printer, the following four modes are provided.
- READY mode
The printer is ready for printing.
- PRINTING mode
The printer is under printing.
- Sleep mode (Energy star)
The printer is under power saving.
- Deep sleep mode
The printer is under power saving.
5. Control
5.1 Control of Paper Size
The printer doesn’t have switches for detecting paper size, and only length of paper is detected by the
Regi Sensor when feeding paper. If printing data and paper size don’t match, error is sent to the ESS.
The color registration control is made from a change in inside temperature and the print count at the
execution of the process control.
The control is outlined below:
1) With no toner on the Belt, the output value of ADC Sensor is measured to determine the thresh-
old value.
2) The patches for color registration control are generated on the Belt. These patches are com-
posed of 10mm lines of K, C, K, M, K, and Y in this order.
Temperature of individual area of the Heat Roll is detected by the Fuser Unit Non-Contact Sensor
(NCS) in the middle of the Heat Roll and the Temp Sensor at the edge of it. When the temperature
detected is higher than the target value, the Heater Lamp will be turned OFF. When the temperature is
below the target value, the Heater Lamp will be turned ON.
The target temperature setting varies depending on the time of Warm-up, Printing, or Process Control.
The target temperature varies according to such environmental factors as the interior temperature
detected by the Sensor Hum Temp.
GEAR T4 GEAR P2
[ BELT ] GEAR P4
GEAR P5
GEAR PHD 1
HSG ASSY XERO (K) HSG ASSY XERO (C) HSG ASSY XERO (M) HSG ASSY XERO (Y)
Drum Cartridge
MiS06032KA
DRIVE ASSY PH
GEAR P2
GEAR P3
FRONT
[ ROLL ASSY FEED ]
Drum Cartridge
[ DRUM (K) ]
[ DRUM (C) ]
GEAR PHD 2
GEAR PHD 1
[ BELT ]
[ DRUM (M) ]
GEAR PHD 2
[ DRUM (Y) ]
GEAR DRV
FRONT
GEAR T4 MiS06034KA
GEAR D1 GEAR P2
GEAR P4-2
CAM C
[ MAGNET ROLL (K) ]
MiS06035KA
GEAR D5
DRIVE ASSY SUB
GEAR DK
GEAR D1
[ MAGNET ROLL (K) ]
GEAR MAG (K)
SUB MOTOR
GEAR D1
GEAR D2
DRIVE ASSY PH
GEAR D4
DRIVE ASSY MAIN
FLANGE D3
CAM C
GEAR P2
DRIVE ASSY PH
GEAR P3
GEAR PHD 1
[ AUGER FRONT ]
GEAR AUGER
[ AUGER REAR ]
HSG ASSY XERO (Y, M, C, K) HSG ASSY DEVE (Y, M, C, K)
Drum Cartridge
MiS06037KA
[ DRUM ]
GEAR PHD 2
GEAR PHD 1
FRONT
Drum Cartridge
GEAR PHD 2
MiS06038KA
[ PADDLE DEVE ]
[ AUGER FRONT ]
[ AUGER REAR ]
GEAR IDLER PADDLE
GEAR PADDLE
[ MAGNET ROLL ]
FRONT
Drum Cartridge
[TONER CARTRIDGE]
[ TONER DISPENSER ]
[ Name of moving parts ]
MOTOR ASSY DISP (K) MOTOR ASSY DISP (C) MOTOR ASSY DISP (M) MOTOR ASSY DISP (Y)
GEAR IDLER (K) GEAR IDLER (C) GEAR IDLER (M) GEAR IDLER (Y)
GEAR IDLER AUG (K) GEAR IDLER AUG (C) GEAR IDLER AUG (M) GEAR IDLER AUG (Y)
GEAR AUGER (K) GEAR AUGER (C) GEAR AUGER (M) GEAR AUGER (Y)
GEAR IDLER AGI (K) GEAR IDLER AGI (C) GEAR IDLER AGI (M) GEAR IDLER AGI (Y)
DISPENSER ASSY
GEAR AGITATOR (K) GEAR AGITATOR (C) GEAR AGITATOR (M) GEAR AGITATOR (Y)
TONER CARTRIDGE (K) TONER CARTRIDGE (C) TONER CARTRIDGE (M) TONER CARTRIDGE (Y)
MiS06040KA
[TONER CARTRIDGE]
TONER CARTRIDGE
[ AUGER ]
[ AGITATOR ]
GEAR AGITATOR
GEAR AUGER
MOTOR ASSY DISP
[PAPER HANDLING]
SUB MOTOR
GEAR D1 GEAR D1
GEAR D3 OUT
GEAR D4 GEAR D4
GEAR MAG (K) GEAR MAG (C) GEAR MAG (M) GEAR MAG (Y)
[ MAGNET ROLL (K) ] [ MAGNET ROLL (C) ] [ MAGNET ROLL (M) ] [ MAGNET ROLL (Y) ]
HSG ASSY DEVE (K) HSG ASSY DEVE (C) HSG ASSY DEVE (M) HSG ASSY DEVE (Y)
Drum Cartridge
MiS06042KA
[PAPER HANDLING]
GEAR D4
GEAR D2
GEAR D3 IN
MiS06043KA
[ SIMPLEX MODE ]
[ Name of moving parts ]
GEAR IDLER HR
GEAR HR
Fuser Unit
GEAR ODLER 16
GEAR E1
MiS06044KA
GEAR E1
GEAR EXIT
[ HEAT ROLL ]
GEAR HR
FRONT
MiS06045KA
[ DUPLEX MODE ]
[ Name of moving parts ]
Fuser Unit
MiS06046KA
GEAR IDLER 16
GEAR E1
GEAR EXIT
GEAR IDLER SN
GEAR IDLER 18
GEAR IDLER SN
GEAR D1
FRONT
MiS06048KA
FRONT
TURN CLUTCH
7
Wiring Diagrams and Signal Information
Confidential
Symbol Description
Represents an interconnection between parts using wiring harness or wire.
Represents a functional part within a part, and indicates the name of the
functional part.
Represents a screw for fixing wiring harness and a conductive member such
as a plate spring.
Used in production
PWBA MCU J5041 P/J504
process only.
PL8.2.13
SWITCH FAN
P/J17 P/J503
PL5.1.9 PL8.1.1
P/J29 P/J291
HARN ASSY
4 ROS ROS ASSY
INTERLOCK
PL4.1.1 P/J411 P/J40 P/J44
P/J15 P/J502 PL8.2.5
P/J412 P/J41
DC Power Supply 1
P/J14 P/J501
6 High Voltage PWBA HVPS
PL4.1.19
P161 P/J16
P/J40 Controller 9
LED ASSY
ERASE
PL4.1.8 P/J401
P/J141
CONSOLE
PWBA ESS
ASSY PANEL
DRUM CARTRIDGE PL8.1.7
PL1.1.18
PL4.1.21
P/J10 P/J101
P/J29 P/J5301 P/J202
P/J422 P/J42
PWBA EEPROM
PL8.2.16
P/J144
Developer 7
MOTOR ASSY DISP (Y)
P/J18 P/J181
PL5.1.3
SENSOR HUM
PL8.2.7 P/J201 P/J20
MOTOR ASSY DISP (M)
P/J182
PL5.1.3
TRANSFER ADC SENSOR
ASSY
PL6.1.7 P/J2811 P/J281 P/J28
MOTOR ASSY DISP (C)
P/J19 P/J191
PL5.1.3
5 Xerographic
MOTOR ASSY DISP (K)
P/J192
PL5.1.3
10 250 FEEDER
SOLENOID FEED
MSI P/J4221 P/J421
PL12.2.15 Drive 3
DRIVE ASSY MAIN
CST2 NO PAPER P/J21 P/J211 PL7.1.2
SENSOR P/J4212
PL12.4.13
DRIVE ASSY SUB
P/J22 P/J221 PL7.1.1
COLOR MODE
P/J24
SWITCHING SOLENOID
DRIVE ASSY PH
11 DUPLEX PL7.1.4
COLOR MODE
P/J261
PWBA DUP SWITCHING SENSOR
PL11.1.16
DRIVE ASSY EXIT
PL11.2.2 P/J602
Feeder, SSI & Regi 2
DRIVE ASSY DUP
PL11.2.5 P/J603 CLUTCH ASSY
P/J26 P/J262 DRV
P/J601 P/J272 P/J27-B PL3.1.1
CLUTCH DUP
PL11.2.2 P/J604 SOLENOID FEED
P/J23 P/J231 PL3.1.11
P/J610
REGI SENSOR
P/J232 PL3.2.13
SSI NO PAPER
P/J233 SENSOR
PL3.2.13
CST NO PAPER
P/J234 SENSOR
PL3.2.13
MOG07001SA
Symbols Description
Denotes a plug.
Denotes a jack.
P/JXX
YY
Denotes Pin yy and Jack yy of the connector Pxx and Jxx.
Heater
Denotes functional parts attached with functional parts name.
Control
Denotes the control and its outline in PWB.
Denotes the function, and logic value of the signal to operate the
REGI CLUTCH function (Low: L, High: H).
The given voltage is for signal in high status.
The arrow indicates the direction of signal.
EXIT PAPER Denotes the function, and logic value of the signal when the func-
tion operated (Low: L, High: H).
The given voltage is for signal in high status.
The arrow indicates the direction of signal.
Symbols Description
+5VDC
Denotes DC voltage.
+3.3VDC
§ 1 DC POWER SUPPLY
Connections of PWBA LVPS with PWBA MCU.
Connections of HARN ASSY SW PWR with PWBA LVPS.
Connections of HARN ASSY INTERLOCK with PWBA LVPS.
Connections of SWITCH with PWBA MCU.
§ 3 DRIVE
Connections of DRIVE ASSY PH with PWBA MCU.
Connections of DRIVE ASSY MAIN with PWBA MCU.
Connections of DRIVE ASSY SUB with PWBA MCU.
§ 4 ROS
Connections of ROS ASSY with PWBA MCU.
§ 5 XEROGRAPHIC
Connections of PWBA EEPROM with PWBA MCU.
Connections of DRUM CARTRIDGE with PWBA MCU.
Connections of SENSOR HUM with PWBA MCU.
Connections of LED ASSY ERASE with PWBA MCU.
Connections of TRANSFER ASSY with PWBA MCU.
§ 6 HIGH VOLTAGE
Connections of PWBA HVPS with PWBA MCU.
§ 7 DEVELOPER
Connections of DISPENSE MOTOR (Y) with PWBA MCU.
Connections of DISPENSE MOTOR (M) with PWBA MCU.
Connections of DISPENSE MOTOR (C) with PWBA MCU.
Connections of DISPENSE MOTOR (K) with PWBA MCU.
Connections of CONNECTOR CRUM (Y) with PWBA MCU.
Connections of CONNECTOR CRUM (M) with PWBA MCU.
Connections of CONNECTOR CRUM (C) with PWBA MCU.
Connections of CONNECTOR CRUM (K) with PWBA MCU.
§ 8 FUSER UNIT
Connections of FUSER UNIT with PWBA MCU.
Connections of FUSER UNIT with PWBA LVPS.
Connections of PWBA MCU with PWBA LVPS.
§ 9 CONTROLLER
Connections of PWBA ESS with PWBA MCU.
Connections of CONSOLE ASSY PANEL with PWBA ESS.
Connections of PWBA LVPS with PWBA ESS.
§ 11 DUPLEX
Connections of PWBA DUP with PWBA MCU.
Connections of PWBA DUP with MOTOR ASSY DUP-UP.
Connections of PWBA DUP with MOTOR ASSY DUP-DN.
Connections of PWBA DUP with CLUTCH DUP.
§ 1 DC POWER SUPPLY
I/L +24VDC
3
P/J501 P/J14
+5VDC +3.3VDC
1 14
SG
2 13
+3.3VDC
3 12
SG
4 11
HEAT 1
5 10
FSR ENB
6 9
LV TYPE
7 8
DEEP SLEEP
8 7
SG
9 6
24V OFF
10 5
FAN STOP
11 4
FAN LOW
12 3
FAN ALARM
13 2
I/L OPEN
14 1
HARN ASSY LVPS MAIN MG SFP INTERLOCK
PL9.1.3 +24VDC
P/J502 P/J15
I/L +24VDC
1 1
SG
2 2
FAN
P/J503 PL8.1.1
FAN +24VDC
1
FAN FAN ALARM
2
CONTROL SG
3
1
LINE
2 4 3
NUT
3 2 1
FG
MOG07002KB
PWBA MCU
PL8.2.13 HARN ASSY L SIDE
PL3.1.18
P/J23 P/J231
I/L +24VDC
1 2 1 SOLENOID FEED MSI
CST FEED CL ON (L) +24VDC PL3.1.11
2 1 2
+3.3VDC
P/J232
PULL UP +3.3VDC
3 3 REGI SENSOR
SG
4 2 PL3.2.13
REGI SENSED (L) +3.3VDC
5 1
+3.3VDC
P/J233
PULL UP +3.3VDC
6 3 SSI NO PAPER
SG
7 2 SENSOR
PAPER EMPTY SENSED (H) +3.3VDC PL3.2.13
8 1
+3.3VDC
P/J234
PULL UP +3.3VDC
9 3 CST NO PAPER
SG
10 2 SENSOR
PAPER EMPTY SENSED (L) +3.3VDC PL3.2.13
11 1
RIO07003KA
§ 3 DRIVE
INTERLOCK
+24VDC
P/J24
I/L +24VDC
1 COLOR MODE
K MODE SOL ON (L) +24VDC SWITCHING SOLENOID
2
INTERLOCK
+24VDC HARN ASSY MAIN MOT MG SFP
PL9.1.7
P/J21 P/J211 DRIVE ASSY MAIN
SG PL7.1.2
1 9
I/L +24VDC
2 8
SG
3 7
I/L +24VDC
4 6
SG
5 5 M
MAIN MOT ON
6 4
MAIN MOT ALARM
7 3
MAIN MOT CLK
8 2
MAIN MOT LOW
9 1
INTERLOCK
+24VDC HARN ASSY SUB MOT MG SFP
PL9.1.8
P/J22 P/J221 DRIVE ASSY SUB
SG PL7.1.1
1 9
I/L +24VDC
2 8
SG
3 7
I/L +24VDC
4 6
SG
5 5 M
SUB MOTO ON
6 4
SUB MOT ALARM
7 3
SUB MOT CLK
8 2
SUB MOT LOW
9 1
MOG07004KB
§ 4 ROS
from Xerography
HARN ASSY ROS VIDEO
PL4.1.23
P/J41 P/J412
SG
1 8
DATA K
2 7
SG
3 6
DATA C
4 5
SG
5 4
DATA M
6 3
SG
7 2
DATA Y
8 1
MOG07006KA
§ 5 XEROGRAPHIC
PWBA MCU
PL8.2.13 HARN ASSY PHD XPRO
PL9.1.11
P/J42 P/J144
+3.3VDC DATA
1 4 PWBA EEPROM
CLOCK PL8.2.16
2 3
+3.3VDC
3 2
SG
4 1
DRUM CARTRIDGE
PL4.1.21
+3.3VDC
P/J422
5 +3.3VLD 6 EEPROM PHD
DATA
6 5
7 CLOCK 4
+3.3VDC
8 3
SG
9 2
+3.3VLD
10 1
to ROS
HARN ASSY HUM
PL9.1.6
P/J20 P/J201
TEMP SNS
+5VDC 1 4 SENSOR HUM
SG PL8.2.7
2 3
HUM SNS
3 2
+5VDC
4 1
TRANSFER ASSY
HARN ASSY L SIDE PL6.1.7
PL3.1.18
P/J28 P/J281 P/J2811
+5VDC
1 5 1 5
ADC SENSOR
2 4 2 4
LED REM
3 3 3 3 ADC SENSOR
ADC V MONI
4 2 4 2
SG
5 1 5 1
MOG07007KB
§ 6 HIGH VOLTAGE
CF
P/J16 P/J161
TR MON
10 1
NC
9 2
+3.0V REF DB-K
HV DO
8 3
HV LD TR-K
7 4
HV CLK DB-C
6 5
+3.0V REF TR-C
5 6
SG DB-M
4 7
MAIN CLK TR-M
3 8
SG DB-Y
2 9
I/L +24V TR-Y
1 10
DRUM CARTRIDGE
PL4.1.21
BCR
BTR
K Developer
C
BTR : Bias Transfer Roll
MOG07008KA
§ 7 DEVELOPER
PWBA MCU
PL8.2.13
INTERLOCK
+24VDC HARN ASSY TNR MOT
PL5.1.25
P/J18 P181 J181
Y DISPENSE MOT A DISPENSE MOTOR (Y)
1 5 1
Y DISPENSE MOT B PL5.1.3
2 4 2
I/L +24VDC
3 3 3 M
INTERLOCK Y DISPENSE MOT XA
4 2 4
+24VDC Y DISPENSE MOT XB
5 1 5
P182 J182
M DISPENSE MOT A DISPENSE MOTOR (M)
6 5 1
M DISPENSE MOT B PL5.1.3
7 4 2
I/L +24VDC
8 3 3 M
M DISPENSE MOT XA
9 2 4
M DISPENSE MOT XB
10 1 5
INTERLOCK
+24VDC
P/J19
N.C.
1 P191 J191
C DISPENSE MOT A DISPENSE MOTOR (C)
2 5 1
C DISPENSE MOT B PL5.1.3
3 4 2
I/L +24VDC
4 3 3 M
INTERLOCK C DISPENSE MOT XA
5 2 4
+24VDC C DISPENSE MOT XB
6 1 5
P192 J192
K DISPENSE MOT A DISPENSE MOTOR (K)
7 5 1
K DISPENSE MOT B PL5.1.3
8 4 2
I/L +24VDC
9 3 3 M
K DISPENSE MOT XA
10 2 4
K DISPENSE MOT XB
11 1 5
RIO07009KA
§ 8 FUSER UNIT
P/J176
SG
5 4 5 1 2 STS
STS
4 5 4 2 1
+3.3VDC
P/J172 P/J173
FUSING UNIT EXIT SENSED (L) +3.3VDC 6 3
3 1 3 1
2 SG 7 2 2 2 2
PULL UP +3.3VDC
1 8 1 3 1 3
EXIT
SENSOR
PWBA LVPS
PL8.2.1
HARN ASSY LVPS HARN ASSY FUSING UNIT
MAIN MG SFP MG SFP
PL9.1.3 PL6.1.2
P/J171
LAMP
3 3 P1711 Heater
P/J14 P/J501 CONTROL P/J47
xHEAT1 N HEAT1 2 2 P1712
10 5 3
FUSING UNIT ON LINE 1 1 P1713
9 6 1
Thermostat
P/J504
1
2
J5041
SG
Used in production 1
process only. 24V
2
HARN ASSY LVPS
MAIN MG SFP
200V Spec.
PL9.1.3
P/J171
3
P/J47 N HEAT1
2
3
LINE 1
1
MOG07010SA
§ 9 CONTROLLER
PWBA LVPS
PL8.2.1
+5VDC HARN ASSY ESS POWER
PL9.1.10 +5VDC
P/J401 P/J40
+3.3VDC +5VDC +3.3VDC
1 1
SG
2 2
+3.3VDC
3 3
SG
4 4
MOG07011KB
§ 10 250 FEEDER
P/J4200
SG
4 3 1 3
PAPER FEED SENSED (L) +3.3VDC PAPER PATH
5 2 2 2 SENSOR
3.3V PL12.4.13
6 1 3 1
MOTOR ASSY
HARN ASSY TRAY MOT SUB
PL12.2.2 PL12.2.16
P/J422 P/J4221 *CN2
FEED MOT ON/OFF * The CN1 and CN2 are
1 6
FEED MOT ALARM printed on the board.
2 5
3 FEED MOT CLK 4
FEED MOT CHANGE M
4 3
INTERLOCK
+24VDC *CN1
SG
5 2
I/L +24VDC
6 1
MOG07012KB
§ 11 DUPLEX
PWBA MCU
PWBA DUP PL8.2.13
PL11.1.16 HARNESS ASSY DUP HARN ASSY DUP RELAY
PL11.1.14 PL1.2.13
P/J601 P/J272 P/J27
+3.3VDC Txd +3.3VDC
10 1 10 B1
Rxd
9 2 9 B2
DUP-HOT
8 3 8 B3
INTERLOCK +3.3VDC INTERLOCK
7 4 7 B4
+24VDC SG +24VDC
6 5 6 B5
I/L +24VDC
5 6 5 B6
I/L +24VDC
4 7 4 B7
SG
3 8 3 B8
SG
2 9 2 B9
SG
1 10 1 B10
B11
DRIVE ASSY
EXIT
P/J602 PL11.2.2
DUP UP_A
4
DUP UP_XA
3
DUP UP_B M
2
DUP UP_XB
1
DRIVE ASSY
DUP
P/J603 PL11.2.5
DUP DOWN_A
5
DUP DOWN_XA
4
DUP DOWN_B M
3
DUP DOWN_XB
2
NC
1
INTERLOCK
+24VDC
P/J604
I/L +24VDC
1 CLUTCH DUP
DUP CL ON (L) +24VDC PL11.2.2
2
MOG07013KA
8
Product Specifications
Confidential
1. Product Specifications
1.1 Basic Specifications
1.1.1 Main Body
Item Specifications
Resolution 600 dpi
Full Speed*1 (Simplex/Duplex) 23.0 ppm/16.1 ppm
Print Speed
Low Speed*1 11.5 ppm
Power on => Ready 20.0 sec
Warm-up Time Sleep mode => Ready 15.5 sec
Deep sleep mode => Ready 15.5 sec
From power on 31.5 sec. or less
First Print Out (color/mono) From ready mode 15.5 sec. or less
From deep sleep mode 31.0 sec. or less
Without paper tray 403.5mm x 425.5mm x 416.1mm
Dimensions (W x D x H)
With Paper tray A4 403.5mm x 469.4mm x 416.1mm
Weight (excluded consumables) 14.8kg
AC110-127V+/-10%: 50Hz/60Hz+/-3Hz
Power supply
AC220-240V+/-10%: 50Hz/60Hz+/-3Hz
Max. 1100W or less
Printing 365Wh/h (Average)
Ready 60Wh/h (Average)
Power consumption
Sleep 15W or less
Deep sleep 8W or less
Power off 0W
100,000 pages or five years, whichever
Life
comes first
Printing (Monochrome) 6.71B or less
Noise Printing (Color) 6.79B or less
Ready 4.30B or less
*1 For the print speed mode, see below
Speed Mode
Paper Type Weight
Color Monochrome
Plain 2 Full Speed Full Speed
60 - 90g/m
Letterhead 60 - 105g/m2 Full Speed Full Speed
Hole Punched 60 - 105g/m2 Full Speed Full Speed
Colored 60 - 105g/m2 Full Speed Full Speed
Special --- Low Speed Low Speed
Lightweight Cardstock (Light Card) 106 - 163g/m2 Low Speed Low Speed
Heavyweight Cardstock (Heavy Card) 164 - 216g/m2 Low Speed Low Speed
Lightweight Glossy Cardstock (LW Gloss Card) --- Low Speed Low Speed
Heavyweight Glossy Cardstock (HW Gloss Card) --- Low Speed Low Speed
Labels --- Low Speed Low Speed
Envelope --- Low Speed Low Speed
Item Specifications
Capacity Up to 250 sheets
250-Sheet Paper
Cassette Unit A4, B5, A5, LT, LGL (14’), Executive, Folio (13’), User
Supported paper size
defined
Duplex Unit Supported paper size A4, LT, LGL (14’), Folio (13’)
250MB Additional Memory 250MB
10
1 11
9
12
15
8 13
2
3
7
4
5
6 14
<Rear View>
1
6
2
5
4 3
No. 3 No. 4
No. 1 No. 2
D
Duplex
H
W Optional Cassette
No. 5
Duplex
No. 6
Optional Cassette
100 mm
750 mm
250 mm
600 mm 457 mm 50 mm
200 mm
616 mm
600 mm 457 mm 50 mm
4.1mm 4.1mm
4.1mm
4.1mm
Feeding
direction
Feeding
direction
Replacement code
Class Name Life
Near end End
Toner cartridge K 3,000 pages 093-426 093-933
Toner cartridge C 2,500 pages 093-425 093-932
Toner cartridge M 2,500 pages 093-424 093-931
Consumables
Toner cartridge Y 2,500 pages 093-423 093-930
Continuous printing 36,000 pages
Photoconductor unit 091-402 091-972
2P/J 20,000 pages
Periodic replacement parts Fuser unit + Feed roller unit 50,000 pages 010-421 010-351
Item Specifications
CPU 400MHz
Standard: 256MB
RAM
Maximum: 768MB
USB Device2.0HS
Interface
Ethernet 10Base-T/100Base-TX/1000Base-TX
Date and Time Clock (RTC) Supported
2. Appendix
2.1 Sheets
<Printer Settings>