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Manual
Issue 01
Date 2014-04-03
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Notice
The purchased products, services and features are stipulated by the contract made between Huawei and
the customer. All or part of the products, services and features described in this document may not be
within the purchase scope or the usage scope. Unless otherwise specified in the contract, all statements,
information, and recommendations in this document are provided "AS IS" without warranties, guarantees or
representations of any kind, either express or implied.
The information in this document is subject to change without notice. Every effort has been made in the
preparation of this document to ensure accuracy of the contents, but all statements, information, and
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Website: http://www.huawei.com
Email: support@huawei.com
Author
Prepared by Chu Shuo Date 2014-03-15
Change History
Date Version Description Author
Contents
1 Overview
2 Product Overview
2.1 Appearance
Figure 2-1 shows the appearance of the HUAWEI G6-L11 mobile phone (G6-L11 for short).
The PCBA is the core part of the phone, which controls the baseband, RF, and other boards.
MSM8926 is a baseband processor chip that processes input and output signals such as video,
audio, or radio frequency (RF) signals. Baseband interfaces include the interfaces for the
keyboard, LCD, microSD card, Bluetooth, camera, and microphone.
PM8926 provides the analog multi-way switch, real time clock (RTC) circuit, temperature
compensated crystal oscillator (TCXO), motor drive circuit, and programmable current source.
WTR2605 is an RF signal processor that implements conversion of uplink and downlink RF
signals. The PCBs can be divided into four logical subsystems, that is, the baseband, RF
transceiver, power management unit, and user interface.
Driver mode, The power of the receiver for calls must be less than
connection mode, 70 mW
Receiver
receiver
component
Interface circuit,
connection mode, Built-in MIC using single microphone noise
Microphone
microphone reduction.
component
Earphone, headset
The phone provides a headset jack to output audio or
interface circuit,
Headset MP3 files. The microphone on the headset cable
microphone
picks up audio.
interface circuit
Driver mode,
Vibration motor When there is an incoming call, the motor vibrates to
connection mode,
interface notify the user of the call.
motor
I2C interface
Accelerometer Senses acceleration to help realize game functions.
control
Li-ion battery, standard output is 3.8 V/2000 mAh. It
Li-ion battery, is required that the charge/discharge lifecycle is over
Internal backup
interface 500 times. The battery should pass the following
battery
component authentication: GB18287 safety requirements (Li-ion
battery)
The charger can be used in China, Europe, the USA,
and Australia: 90–240 V, 45–55 Hz, AC input. The
model differs with different markets. The output
External power Adapter and
voltage of the charger is 5±0.25 V. The charger must
supply (travel interface
pass CE and CCC authentication. The charger's
charger) component
output current shall be adequate to charge the battery
and supply power to the phone for normal operation
at the same time.
Power
subsystem Power distribution Includes filtering networks and cabling for the power
network supply.
Backup battery It manages battery charging and discharging,
management, overcharging and over-discharging protection, and
charge circuit, also charges the capacitance used for RTC current
Power distribution charge mode, maintenance.
network and power charge protection
management
Mainly indicates LDO which manages power supply
Board circuit
flexibly. Based on the service status, protocol
power
requirements and power-saving analysis, the board
management
software manages power supply to unit circuits on
(power-on/off
the board to reduce power consumption. 32.768 KHz
analysis)
sleep clock is provided.
U1401 FLASH
Fault symptom:
Startup failure,
software fault
U701 CPU
U1402
Fault
symptom:
X201 19.2M Startup failure,
oscillator system down,
Fault symptom: RF fault
Startup failure, RF
fault
J1608 BTB
connector-
U1601 Fault
FEMALE-10
symptom:
Fault symptom:
Audio fault
Proximity sensor
fault
J2302 SD card
J4401 connector
antenna Fault symptom:
spring SD card fault
Fault
symptom:
Wi-Fi fault J2301 connector
Fault symptom:
Card detection
failure, SIM fault
J1501 battery
connector
Fault symptom: U2001 LCD
Startup failure backlight chip
Fault symptom:
LCD black screen
Table 3-1 is provided for your reference only. It is subject to changes without notice. Obtain
the latest BOM information from Huawei TCS system. For details about how to query a BOM
code, see the simplified version.
Table 3-1 lists the BOM information about key components on the PCBA.
4 Maintenance Tools
Name: toolkit
Usage: to assemble and disassemble terminal
products
5 Troubleshooting
Replace PAs
and RF ICs.
Hardware failure
Replace the
CPU.
Step Description
software. version.
Upload the phone's The upgrade&load software is used in the production line for RF calibration
upgrade&load software. and the function test. The way to upgrade this software is the same as
upgrading the version software.
Conduct the MMI test. The MMI test is carried out by the self-check software provided with the
phone. The MMI test is used to check the phone functions. For details, see the
simplified version.
Conduct the MT. The MT is used to test the phone's signal transmission. For details, see
section5.6 "Conducting the CBT."
Make the bin files. Make the bin files of the IMEI, SN, and PLMN information.
Modify the physical Modify the IMEI, SN, BT, Wi-Fi information. Refer to the local service policy
numbers. to determine whether to modify the IMEI. If IMEI modification is not required,
skip this step. For details, see section 5.8 "Rewriting Physical Numbers."
Write the customization Write the PLMN, country, and service provider (vendor) information. If there
information. is no such information on the phone, skip this step. For details, see section
5.8 "Rewriting Physical Numbers and Customization Information."
Upload the data file. After you modify the IMEI or PLMN information, a new data file will be
generated. Upload the new data file to ComPartner.
Write board bar code and Use the SDK tool to write the board bar code and work station information. For
work station information details, see section "5.5 Writing the Board Bar Code and Work Station
using the SDK tool. Information."
Conduct the CBT. RF calibration optimizes the RF performance of the phone. The RF function
test tells whether the RF indicators are qualified. For details, see section
5.6 "Conducting the CBT."
PCBA maintenance workflow:
To repair only the PCBA, refer to this workflow. However, MT is not required.
Note: In case of multi-downloading, all phones must use the same type of port.
Upgrade File
5.2.3 Multi-Download
1. Use a USB cable to connect the board to the PC. Then, a Qualcomm HS-USB QDLoader
port is displayed.
4. Select an application area. If you select Manufacture, you need to enter a password; if
you select Service and RD, you do not need to enter a password,
7. Click the ScanDownload button to start port searching. The port searching will persist
until the port is found; then, software downloading will start from port FASTBOOT.
Figure 5-2 dload folder under the microSD card's root directory
The upgrade progress is displayed on the phone screen, as shown in Figure 5-4.
After the upgrade is complete, restore the phone to its factory settings and check whether the
software version is correct.
If the phone cannot be powered on, use either of the following methods to perform a forcible
upgrade:
Install the battery to the phone (if the phone screen flashes, remove the battery from the phone
and install it again after 5 minutes). Press and hold the volume up and down keys, and then
press the power key. The phone automatically starts a forcible upgrade. The upgrade process
displayed on the phone screen is the same as that shown in Figure 5-3.
Remove the battery from the phone. Press and hold the volume up and down keys, and
connect the charger to the phone. The phone automatically starts a forcible upgrade. The
upgrade process displayed on the phone screen is the same as that shown in Figure 5-3.
USB cable
便携机
Computer
PC
1
U6
----End
Step 3 Enter the password (initial password: Huawei) and click OK. The Select Bin File dialog box
is displayed.
In the Be cautious to select field, choose whether to use a watchdog to authenticate the phone
with the DIAG interface locked. Connect a product-specific watchdog to the USB port on the
PC if clicking Use Safedog To Authenticate Phone.
(1) If the DIAG interface of the phone is locked, enter the password to unlock the DIAG
interface in the project menu before further operations. Alternatively, you can click Use
Safedog To Authenticate Phone and connect a product-specific watchdog to the USB port on
the PC so that the DIAG interface will be automatically unlocked in the following upgrade
procedure.
(2) A message will be displayed to remind you to connect a watchdog if you click Use
Safedog To Authenticate Phone but do not connect a product-specific watchdog.
Step 5 Click Firmware and select the UPDATE.APP file from the upgrade software.
Step 6 Click Please Choose The Configuration File and select the
AndroidPhoneMultiUpgradeCfg_PCUI file.
Step 8 Click Scan && Download. (Enter *#*#2846579#*#* on the phone dialer, and choose
ProjectMenu > Background Settings > UsbSetting > Manufacture mode.)
Step 9 Double-click on your computer, and use the authorized account to log in to the
platform. Select G6-U10 and double-click Upgrade Tool.
If the phone cannot be started, use the following method to perform a forcible upgrade:
Use a USB cable to connect the phone to the PC, press and hold the volume up and down
keys to drive the phone to enter the forcible upgrade mode. Then perform the steps as you
conduct a normal upgrade.
Failure Solution
(Computer) Failed to Check whether there is any other driver conflicting with the USB
detect the phone's upgrade driver.
presence Check whether the USB upgrade driver has been installed
properly.
Check whether the USB cable has been properly connected.
Check whether the serial port settings are correct.
Failure Solution
Failed to upgrade the Check whether the USB cable has been properly connected.
phone using the USB Check whether the target firmware version is higher than the
cable. original one.
Perform the upgrade again.
Fail to upgrade the Check whether the upgrade file is correct.
phone using the Check whether the upgrade method is correct.
microSD card.
Check whether the microSD card functions properly.
Perform the upgrade again.
----End
Step 6 Input the password huawei to enter property page, and start the test after the configuration.
Step 7 Refer to the preceding parameter settings when you conduct BT tests (CT, CBL, and CBU)
and MT tests.
----End
CDMA and UMTS phones support the same method of rewriting the country and vendor
information:
SmartPhone_Country_Vendor: to modify the vendor information
Enter the country in the first column and the vendor in the second column.
Interface Status
After the phone is connected to a computer, the interface status is displayed and the interface
in the red block needs to be modified, as shown in the following figure.
When the primary card is an international card and the corresponding IMEI needs to be input, select
IMEI2 and set IMEI1 to the IMEI of the secondary card.
5.8.3 Specifying the Product Type and the Data Import Mode
Specify the data import mode based on the data sources to be reworked. Properly select the
product type and corresponding rework types.
From excel file: All rework types are supported, as shown in Figure 1. It is recommended that
you select From excel file.
Input: Only Vendor&Country and Physical Numbers are supported, as shown in Figure 3.
You need to manually input data.
Connect only one phone when rewriting physical numbers. Enter the target IMEI or IMEI in Target
PSID (If you select the Input mode, do not enter the target physical number in Target PSID.)
Step 2 On the displayed dialog box, enter the physical number to query. Select your region and click
Query. In the Result area, select a lock code
type.
---End
Querying the unlock code requires you to have the permission. Contact the local Huawei technical
support to apply for the permission.
Before performing maintenance and repair, ensure that the failure is not caused by
environmental factors and incorrect phone settings. It is advisable to back up customer
information before restoring the factory settings for troubleshooting.
Power-on failure
Y
Check whether the power key FPC is
Replace the power key
damaged and whether the connector
FPC or fasten the power
pins are in good contact.
key FPC connector
N
No current
N
Check whether Vbat network is Solder the
connected (check whether the parts parts Powe
on Vbat is intact and whether the red
network ports are connected by on?
using a multi-meter).
N
Y Y
Y
Check whether the phone End
can power on after
soldering PMU U201
Y
Check whether the
phone powers on
after changing U201
End
Problem solved upon
a software upgrade?
N
Replace the U201
Is the PM output voltage
normal?
N
Y
Startup failure –
extreme current
N
Check the output
Check whether
circuits of the
VBAT is short-
VPH_PWR and the PM
circuited to the
ground
Y
Y
Check whether the Replace the
battery connector faulty component.
J1501 is short-
circuited
Return to Huawei
for repair
Figure 6-7 PM
Restart
Y
Problem solved End
after the BOOT
software is loaded
using a USB?
Y
Is the power key DOM pin Replace the power
or clip J2403 is short- key or its clip
circuited?
N
Is the ps_hold (test point
C208) or pm_resin_n (test Replace the PM
point R2402) voltage is 1.8 U201
V?
N
6.4 No Ringtone
Figure 6-9 Troubleshooting no ringtone
No ringtone
N
Check whether Replace the
the speaker is speaker
functional
N Check whether
Check whether the L203
speaker signal circuit is and L204
normal .are properly
soldered.
Y
No voice coming in
N
Check whether the End
receiver volume setting
is correct
Y
Y
Check whether a headset has Replace the
been inserted headset connector
Y
Problem solved after
End
the receiver is
replaced?
N Check whether
Check whether the L1803 and L1804
receiver signal circuit are properly
is normal soldered
No vibration
Y
Is the problem
solved af ter you re-
load the phone End
sof tware?
N
Y
Is the problem solved
af ter you replace the End
motor?
Y
Is the VIB_DRV_N
Replace the
voltage equal to
D2407
the battery voltage?
Y Replace the
Is the problem solved after
main antenna
you replace the antenna?
Replace the
PCBA
N
Check whether the SIM card Replace the SIM
slot is normal card slot
N
Check whether the power supply Replace the
VREG_L22_UIM1 for the SIM card PCBA
is normal
N
Check whether the SIM Resolder or
card channel and other replace the
signal channels are component
normal
Y
Charging failure
Y
Check whether Replace the J1502
J1502 is poorly
soldered, deformed,
or damaged
N
Y
Test whether the voltage of
Replace the
J1502 pin 1 is about 5 V
J1502
Y
Is the problem solved after End
you replace the USB cable?
Y
Is the problem solved
End
after you reload the
phone software?
Y
Is there voltage at
VCHG? Replace the U201
Camera failure
Y
Check whether the BTB Resolder or replace
connector J2101/J2102 is the connector
damaged (pins are poorly
soldered or bent)
N
Is the problem
End
solved after you
replace the camera
module?
N
N
Check whether the LCD BTB Replace the
connector is normal connector
Y Y
Is the problem solved after End
you replace the LCD?
Test whether Y
N the resistance Replace the faulty
of T2001/T2002/T2003 to the component
ground is normal
Y
Is the backlight fault End
rectified after you replace
the D2001?
Touchscreen failure
N
Is the TP BTB connector Replace the
normal? connector
Y Y
Is the problem solved after End
you replace the touchscreen?
Y
Are small components are Resolder or replace
N soldered?
properly the component
GPSsignal reception
failure
Is the GPS
N Replace the GPS
antenna in good
contact with pins antenna or pin
J6805/J6806?
Y
Re-solder or
Is the GPS channel
replace the faulty
poorly soldered?
component
Re-load the
phone software
Y
Is the problem solved
after you replace the End
T-Flash card?
Y
Check whether the Z2301 is
poorly soldered Resolder the
Z2301
Replace the
Z2301
N
Check whether the End
receiver volume
setting is correct
Y
Is the problem solved after End
you replace the headset?
Y
Check whether Replace the
any signal is headset connector
output
Replace the
U1601
Key failure
N
Are the key dome Clean or
pins in good replace the
contact? key dome
sheets
Y
Y
Is the problem
solved after you
replace the key End
FPC?
Re-load the
phone
software
N
Are pin 1 of J3305 and Check the J3305
the middle pin are
conductive?
Y N
Y
N
N
Check whether Z3302 is Check the Z3302
normal
End
For GSM1900, only replace the check procedure of Z3302 with that of the Z3901.
For a B8/GSM900 reception exception, check the Z4601 instead of Z3302 by using the
same method.
For B1 reception failures, only replace the check procedure of the Z3302 with that of the
Z4501.
For L3/GSM1800, only replace the check procedure of the Z3302 with that of the Z4701.
For an L20 reception exception, follow the same troubleshooting procedure but replace
the Z3302 detection with Z4001 detection.
For an L7 reception exception, follow the same troubleshooting procedure but replace
the Z3302 detection with Z4101 detection.
N
Are pin 2 of J3305 and Check the J3305
the middle pin are
conductive?
Y N
Y
N
N
Check whether the control Check the U3701
voltage and power supply
of U3701 is normal
End
Red (R: 255, G: 0, B: 0) : vacant point; Green (R: 0, G: 255, B: 0) : ground point;
Blue (R: 0, G: 0, B: 255) : solder point