LEADERS: BORN OR MADE? 2.

ORGANIZING
DIMENSIONS OF LEADERSHIP - Assembling and coordination the human,
 Leadership Quality financial, physical, informational and other
- Some seem to be effortless at it while others resources needed to achieve goals
have to work at it - Attracting people, specifying job
 Opportunity responsibilities, grouping jobs into work units,
- Chance to demonstrate leadership marshaling and allocating resources
 Context 3. LEADING
- The benefit of a favorable context is always a - Stimulating people to be high performers
PLUS - Motivating and communicating with employees:
 Foundation: TRUST Bottom line: INFLUENCE individual and in groups
 Price tag of leadership: SELF-DISCIPLINE 4. CONTROLLING
- Monitors performance and implements
DEFINITION necessary changes
Leadership: doing the right thing - Make sure that:
- sets new directions a) Resources are being used properly
- creates opportunities b) Organization is meeting its goals; Ex:
- vision/empowerment quality and work safety
Inspires/motivates
Management: doing things right MANAGEMENT LEVELS
- turns opportunities to results 1. Top Level
- controls or directs the resources  Senior executives are responsible for
- creative problem-solving overall management
 Aka strategic managers
LEADERSHIP AND MANAGEMENT  Focus on long term issues and emphasizes
TRIUMPHS OF MANAGAEMENT the survival, growth, & overall effectiveness
of the organization
MANAGEMENT  EX: CEO, COO, President
 Getting things done through people 2. Mid Level
 Focuses on: TASK, ACHIEVEMENT, PEOPLE  AKA tactical managers
 Operates within an organization  Translates the general goals and plans
 Pursuit of organization goals efficiently and developed by top level managers into specific
effectively objectives and activities
- Efficiency: the means  Close to frontline managers: know the
- Effectiveness: the end problems and opportunities
 EX: Department managers, brand
COMPETITIVE ADVANTAGE managers
 Innovation: Introduction of new goods and 3. Frontline
services  AKA operational managers
 Quality: excellence of the product  Supervise the operations of the
 Service: giving customers what they want or organization: link between the management and
need when they want it non-management employees
 Speed: rapid execution, response and delivery  Implement the specific plans developed by
 Cost Competitiveness: keeping costs low middle managers
enough to generate profit at levels attractive to
consumers
 Sustainability: effort to minimize the use and
loss of resources

FUNCTIONS OF MANAGEMENT
1. PLANNING
- Foundation are of management
- Delivering strategic values
- Specifying the goals to be achieved
- Deciding what actions are needed to achieve
the goal