Documente Academic
Documente Profesional
Documente Cultură
OFFICE: ALS-GSD
PERIOD: January to September 2019 (Q1 – Q3)
Guide Questions:
- Is the process/procedure implemented effective and conforming in terms of 1) the flow of
documents per transaction; 2) promptness of responsible persons in taking action on the
document; 3) correctness of action/work by responsible persons; and 4) achievement of the
quality objectives?
- What is the average turnaround time of transactions catered by the office?
- What are the problems/issues/concerns encountered related the execution and
monitoring of the process/procedure of the office/unit?
- What are your suggestions to improve execution, monitoring and reporting on the
performance and conformity of service provided by the office/unit?
Name and Signature of Division Chief/ Name and Signature of Service Director/
Unit Head Executive Officer
General Guide:
1. The chief or head of unit or its designated officer/staff shall prepare the existing reports for the
division/unit review.
2. The chief or head of unit or its designated officer shall convene all officers and staff of the
division or unit to carry out the review.
3. Collectively analyze the existing reports and come up with statements for each report/topic
presented.
4. Translate the answer of the applicable guide questions into “Analysis Statements”. Do not just
provide the direct answer of the guide questions. Skip the question if Not Applicable.
5. Provide at least 3-5 statements which may compose of 1-2 sentences in a statement for each
topic
6. Use bullets for the analysis statements
7. Submit the MR Inputs report to the Office of the Service Director copy furnish the ISO
Secretariat for consolidation. For units under an Executive Office, Submit the document to the
Office of the Executive Officer copy furnish the ISO Secretariat.
8. Submit accomplished reports on or before 13 November 2019.