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This study analyzed the demography of investors in Gurgaon and its correlation with the investment pattern and criteria of investment.
The study analyses how customer think and evaluate the situation before investing in the shares in Indian stock market, and at the
same time it also tries to see that how customer behaves after investing in shares with market speculation and sentiments. This paper
tried to find out the awareness of the investors towards the various technical factors and their applications related to shares and share
market. A structured questionnaire was constructed in which each question pertains to specific task. A sample of sample size 250 was
taken of all investors in Gurgaon, HR. It is concluded that most of the investors in Gurgaon are male, youth, salaried, well educated
and have higher income. Youths have the extra funds to dispose as most of them were found between 20-30 years age group, have
higher income and hence have more fund at their disposal. The investors think some common things as fundamentals of company,
promoters, reputation and goodwill, quarterly result and dividend before investing. Mutual funds emerged as preferred choice among
investors. They used to sell shares generally when they required fund or when market is booming. Market is efficient as the investors
are well informed and the information is readily available.
1
Department of Banking and Business Economics, UCCMS, M L Sukhadia University, Udaipur - 313001, Rajasthan, India
2&3
School of Management Studies, Ansal Institute of Technology, Gurgaon - 122003, Haryana, India
3
E-mail: romityadav@gmail.com
72
of sentiment have clearly discernible, important, and slowly how to coordinate on a certain course of action.
regular effects on individual firms and on the stock (v) It can boost welfare. (vi) It can render apparent
market as a whole. coordination failures evidence of improved efficiency.
Shiller (1984) proposes an alternate model of Sitikantha Pattanaik (2000) states that long-term
stock prices that recognizes the influence of social investors do get compensated for the systematic risk
psychology. He attributes the movements in stock they bear by holding equities. In the short to medium
prices to social movements. Since there is no run, however, both the direct and the indirect test
objective evidence for predictions of stock prices, it is suggested by French et al., (1987) fail to establish the
suggested that the final opinion of individual investors expected risk-return relationship for Indian equities.
may largely reflect the opinion of a larger group. In Dominance of short horizon players in the market and
(1991) also investigates investor behavior during the the associated avoidable volatility in the equity market
October 1987 crash. He concludes that it would be obscures the implications of monetary for the equity
wrong to interpret the crash as being due to a change cost of capital in India.
in public opinion about some fundamental economic
Bernard Dumas et al., (2005) studied the trading
factor Thus, excessive volatility in the stock market
strategy that would allow an investor to take advantage
is often caused by social “fads” which may have very
of “excessive” stock price volatility and “sentiment”
little rational or logical explanation.
fluctuations and construct a general equilibrium model
Seyhun (1990) shows that the 1987 crash was a of sentiment. They find that long maturity bonds are
surprise to corporate insiders. Bates (1997) tests for an essential accompaniment of equity investment, as
market expectations prior to the crash by looking they serve to hedge this “sentiment risk.” The answer
at S&P 500 futures options prices. Standard pricing to the question posed in the title is: “There is little
models imply that out of the money (OTM) puts trade that rational investors can do optimally to exploit, and
at a slight discount to OTM calls. However, OTM hence, eliminate excessive volatility, except in the
puts were, at various times in 1987, priced higher than very long run.”
OTM calls. This overpricing of OTM puts could only
Andreas Ohler (2003) states that many investors
imply an expectation of market crash or increased
disproportionately hold on to losing stocks while
market volatility if the market fell. The prices reveal
selling stocks, which have gained in value. This
that the market expected a crash at the beginning
systematic behavior is labeled the “disposition effect”.
of 1987 or in mid-August, when in fact the market
The phenomenon can be explained by prospect theory’s
actually peaked, and that there was no expectation of
idea that subjects value gains and losses relative to a
a crash in the two months before October 19.
reference point like the purchase price, and that they
George-Marios Angeletos (2008) studied how rational are risk seeking in the domain of possible losses and
investors can have different degrees of optimism risk-averse when a certain gain is obtainable.
regarding the prospects of the economy, even if they
Therefore we see various developments in the stock
share exactly the same information regarding all
market but still the stock market is governed by
economic fundamentals. This in turn has interesting
various factors, which directly or indirectly affect it.
novel positive and normative implications for a wide
There are still a lot of possibilities for exploring these
class of models that feature such complementarities: (i)
various factors, which governs investors mind, and so
It can rationalize idiosyncratic investor sentiment. (ii)
do the stock market. Therefore the present study tries
It can be the source of significant heterogeneity in real
to further explore the various factors, which affect
and financial investment choices, even in the absence
investment and the behavior of the investor.
of any heterogeneity in individual characteristics
and despite the presence of a strong incentive to
coordinate on the same course of action. (iii) It can Objectives
sustain rich fluctuations in aggregate investment and (i) To ascertain the investment preference with
asset prices, including fluctuations that are smoother regards to investment options available in the
than those often associated with multiple-equilibrium market.
models. (iv) It can capture the idea that investors learn
(ii) To assess the factors influencing the investors of investors. Open-ended responses were analyzed
regarding the investment decision. through quantification of data by measuring different
(iii) To find the level of satisfaction with regards to the investor’s responses for a particular criterion.
choice of investment.
Data Analysis
(iv) To help investors and companies to understand
the various trends of share market investment. Gender wise Distribution of Investors
According to the survey of investors in Gurgaon,
Research Design it was heartening to observe that very few female
The research will be empirical in nature as it analyze investors invest in the share market. Out of total 250
the demography of investors and its correlation to respondents, only 15 female investors have been
the investment pattern of investors, various criteria found.
adopted by investors and its behavior while investing
in the share market and the applicability of Efficient Table 1: Gender wise Distribution of Investors
Market Hypothesis on Indian share market. The Gender Male Female
research design will mainly consist of four parts.
Investors 235 15
Sample Design
Sample unit: All the share market investors in According to the data, the figure is very much
Gurgaon, India dominating by male counterparts. Out of total 250
respondents, only 15 were female.
Sample size: 250
For the collection of primary data, all the share market It is found that 94% of the investors are male. Female
investors in Gurgaon will be taken as sample unit. just constituted 6% of the total sample size. It showed
that the male counterparts dominate share market in
Survey Design Gurgaon.
For survey of all the investors in Gurgaon, a Age wise Distribution of Investors
structured questionnaire consisting 11 questions was
prepared where each question measures the specific Table 2: Age wise Distribution of Investors
attribute associated with investors. The questionnaire
was consisting of some objective questions, rank Age (Yr) Below 20 20-30 30-40 40-50 50-60 Above 60
based questions and open-ended questions. The Investors 10 180 45 10 5 0
questionnaire is given in the annexure. The data were
collected mainly at the brokerage houses.
From the pie chart given above, it showed that 72%
of the investors fall between 20-30 years of age. It is
Data Analysis
found that most of the investors in Gurgaon are youth.
Techniques: Paired-Comparison technique According to previous data, most of these youth found
The primary data will be analyzed according to the male.
scaling used in the questionnaire. The questions
Profession wise Distribution of Investors
based on nominal scale were analyzed through
tabulation, percentage sharing and pie charts. The To get the information about the profession of
data based on ranking scale were analyzed through the investor, six options have been given in the
paired-comparison test to know actual preferences questionnaire, which are following.
Profession Student Salaried without Family Salaried with Family Businessman Retired HW
Investors 30 115 75 20 10 0
It can be seen from the chart that 76% of the investors as shown in the figure below.
are salaried. Salaried without family found more than
It can be seen here that 16% of the investors are having
salaried with family but together they found to have
income more than 3.5 lacs. 18% of the investors are
the big chunk of the pie. Next came to student with
having income more than 6 lacs per annum. It was
12%, which found to be youth again.
found that the investor, who invests in share market,
generally considered as more risky, poised to get more
Income wise Distribution of Investors
return as well. This may be the reason that average
It can be seen here that average investors have the investor found to have more than average income. As
income on higher side as around 5 lacs and above. Out it has seen that most investors are youth. From this it
of 250 investors, 85 investors came to this category, can be interpret that most of these youths are on higher
which shows that they constitute a big chunk in the pie side of income.
Income (lacs) Upto 1.0 1.0-1.5 1.5-2.5 2.5-3.5 3.5-5.0 5.0-6.0 Above 6.0
Investors 0 0 25 55 40 85 45
A B C D E F G H I J
A 30 100 85 90 105 60 225 215 0
B 110 95 100 115 125 50 240 230 0
C 100 25 85 100 110 40 215 205 0
D 80 30 70 95 120 45 220 205 0
E 50 30 80 80 90 35 225 215 0
F 45 35 45 65 95 40 215 215 0
G 80 40 105 90 55 125 235 230 0
H 15 5 25 25 15 15 5 95 0
I 15 10 30 15 10 25 0 150 0
J 250 250 250 250 250 250 250 250 250
A B C D E F G H I J
A 0 1 1 1 1 0 1 1 0
B 1 1 1 1 1 1 1 1 0
C 1 0 1 1 1 0 1 1 0
D 0 0 0 1 1 0 1 1 0
E 0 0 0 0 0 0 1 1 0
F 0 0 0 0 1 0 1 1 0
G 1 1 1 1 1 1 1 1 0
H 0 0 0 0 0 0 0 0 0
I 0 0 0 0 0 0 0 1 0
J 1 1 1 1 1 1 1 1 1
Total 3 2 4 5 7 6 2 9 8 0
although it depends upon investor preference as what it’s standing in as important mean to investment.
is the investor preference about risk and what sort of Gold found to be considered the good investment
portfolio he or she desires accordingly. mean because it can easily liquidated and its values
generally increasing continuously and sometimes it
Share market, which came next to Mutual funds. It is
shoots up very high.
quite well known investment but it requires time and
effort of a retail investor to get the required return. Fourth preference came to Real Estate. Real Estate
Shares were found to be risky investment but so it also found to give high return and it is quite famous
also used to give the good return accordingly. A more in Gurgaon as Gurgaon has the housing crises. Many
risk prone investor found to go for shares as it is quite people from different parts of India are coming to
evident from the data above. Gurgaon for job and business. It is due to the booming
development of Gurgaon as many multinational firms
Third preference went to Gold, which is the most
are coming here. It is further due to the proximity of
traditional way of investment. Even in the today’s
Gurgaon to New Delhi, which is the capital of India.
modern world, it stood at the 3rd rank, which shows
Insurance, FDs and Bank came as 5th, 6th & 7th they hold more than 10 shares. It was also found that
option respectively. These all are quite secure options. some investors have the stocks of more than 30. One
Therefore it may be bit difficult for investors to particular investor stated that he never sell shares as
differentiate between these options. he consider them as pure asset. It can be seen that 60%
of the investors are having the shares more than 10 in
PF and NSC came at the last together as both got same
their stock bank.
ranking. They are generally preferred as most secure
assets. Therefore average risk prone investors would It was also asked by the investors to write their ‘type
go for these options in the last. ‘Other’ option always of stocks’ they acquired presently. These stocks are
came at the last, which shows that whatsoever it was, categorized industry wise as IT, Banking, Real estate
investors considered them as least preferred. etc. Generally, the stocks were found in the following
category in their portfolio.
Size of Portfolio
1. Real estate 3. IT sectors
Since this question was open-ended, many responses
2. Banking 4. Pharma
came. Therefore all the responses were divided into
six groups accordingly as shown below. These were the most popular industries where the
investors are putting their money. Generally real estate
1. 0-5 stocks 4. 16-20 stocks
found the first choice among investors presently,
2. 6-10 stocks 5. 21-25 stocks followed by banks and telecom respectively.
3. 11-15 stocks 6. Above 25 stocks
Most of the investors found to have more then 10
This question was asked to get an idea about the stocks in their portfolio. It can be interpret that they
investor’s portfolio size. Investor with high number are putting handsome amount in the share market.
of shares in his/her portfolio shows his/her greater Real estate came as the preferred choice but it can’t be
investment in shares and more inclination in share taken as such. Type of stocks in the portfolio depends
market. entirely upon the market behavior and conditions.
Stocks 0-5 6-10 11-15 16-20 21-25 Above 25 The response of this question weighs much in respect
to gauging the investors. The responses were very
Investors 60 40 85 20 20 25
much common. These responses are given below
along with the number of respondents who had given
Therefore according to the data, it can be seen that the particular response. The data is tabulated and is
most of the investors are rich in the stock portfolio as following:
According to the above data and graph, a clear line shares when they found that price is continuously
of demarcation can be visualized between 5th and plummeting and there is hope of recovery.
6th response. All the responses from 1 to 5 given by
more than 80% of the investors while all the responses Buying Behavior of Investors
between 6 to 9 found to be given by less than 55%
This was an important question to find out that how
of the investors. Therefore according to the above
many investors go for that option ‘when market is
findings, the responses can be divided into two parts,
down’ as it was suppose to be an obvious choice. Four
prominent response and supporting response.
choices had been given as in previous question, which
Prominent responses were the one, which were given, are following.
by most of the investors and they account heavily
1. When market is up
while go for investing. Supporting responses was the
one for which the investor go when the prominent 2. When market is stable
consideration is over. 3. When market is down
4. Other
Selling Behavior of Investors
This question was asked to know the behavior pattern Table 11: Buying Behavior of Investors
of the investor. Four options had been given for this
question, which are follows Options Up Stable Down Other
1. When market is up Investors - - 195 55
2. When market is stable
3. When market is down It can be seen here that responses are overwhelmingly
4. Others for the factor ‘when market is down’. It was supposed
to be an obvious choice, as the investors would like
to buy the shares when market is down. They have to
Table 10: Selling Behavior of Investors
pay less and then they try to dispose the shares when
Options Up Stable Down Other market is up. That’s such a response came for this
specific question.
Investors 160 - - 90
Here it can be seen that 78% of the investors went for
the option ‘when market is down’ and 22% went for
The responses were more for first option ‘When market other option some of which again quite resemble to
is up’. It was suppose to be the obvious choice also the ‘market is down’ option.
because every investor would like to sell share when
the market is up so that he or she can get maximum There were few responses for other options as well
advantage. which are following
Here it can be seen that 44% of the investors have (i) Anytime
other criteria for selling their share, which shows that (ii) When below average
only the ‘market is up’ condition is not enough for the
investors to decide that they should sell their shares. The first consideration found to be that investor would
They have other considerations as well, which are buy shares when market is down. Other thing was
quite dominant as we discussed above for selling their found that investors could buy shares anytime. This
shares. could be interpreted that whenever investors have the
fund they would like to buy share even they may not
The most common thing was found that investors be considered very good choice but reasonable.
would sell shares when market is up. Out of ‘other’
responses, it was found that investors are generally Risk Consideration
preferred to sell their shares when they require fun.
It was also found that investors like to sell their This question was asked to know about the weight
age, the investors give to the risk factors associated Table 13: Required Return Type
with shares. This measure the important consideration
taken by investors towards risk associated with shares. Dividend
Share
To measure this, four options had been given which Return Dividend & Share Other
Price
are following. Price
1. Marginal risk Investors 15 90 120 25
2. Moderate risk
3. Heavy risk It found that the responses are tremendously towards
the both ‘dividend and share price’ option therefore it
4. Other can be interpreted that most investors are looking for
dividend and share price.
Table 12: Risk Consideration It was also found that some people are interested in
dividend only. This may be the case of old people
Risk Marginal Moderate Heavy Other and retired person who wants fixed income at the
Investors 40 120 75 15 same time, there were also few young guys who were
interested in dividend only.
From the above result, it is quite evident that most This shows that investors have already pre planned
of the investors give medium weight age to risk to get the return, which is around 15-20%. The return
associated with shares before investing in the share should be hovering over this range. If it is more than
market. There are also few investors, who are giving this, it is fine but if it is less than this, than few changes
less weight age to risk before investing. in portfolio is required.
It found that most of the investors consider risk in Awareness of Financial Terms
moderate way while investing in the shares. This
This question was there to know about the investor’s
shows that risk is given good consideration by
technical side while investing in the share market.
investors while investing in shares. Therefore it found
It gives an idea that how many investors are really
that average investors are more risk prone and they are
looked into some technical factors while go for
willing to take high risk before investing in the share
investing.
market.
Investors 25 5 55 10 145 10 - -
(iii) The income of the investors were found to be (viii) Selling of shares is generally happens when
market is really up or when the investor require
fund (Refer to “Selling Behavior of Investors”). • Investment criteria in Share market are still a
There are also some investors whose ideology is researchable problem because it is easily affected
that they never sell the shares. by changes in place, demography, culture, and
political and economical environment. So the
(ix) Buying of shares takes place when market is
researchers have further scope in this area.
down and it was found to be very popular choice
among the investors (Refer to “Buying Behavior
of Investors”). It led the investors to create References
difference between share prices. Andreas Ohler (2003), “Coexistence of Disposition
(x) Mostly the investors were found to be from Investors & Momentum Traders in Stock Markets:
management background as 58% investors Experimental evidence: 20 March: - http://papers.
fell to this group (Refer to “Qualification ssrn.com/so/3/papers.cfm.
of Investors”). It shows that more investors Bernard Dumas, Alexander Kurshev and Raman
are now better educated, well informed and Uppal (2005), What Can Rational Do about Excessive
techno savvy. All these things together are very Volatility and Sentiment Fluctuations? Working
promising for the future of Indian share market. Papers, National Bureau of Economic Research.
David S. Bates (1997), “Post- 87 crash fear in S &
Recommendations P-500 Future Options?”, Journal of Econometrics,
• Female participation in the share market was Vol. 94, (1/2), pp. 181-238.
found to be very low. Their participation might
French, K. R., G. W. Schwert and R. F. Stambaugh
bring some new concept and innovation which
(1987), “Expected Stock Returns and Volatility”,
in future might be prove quite useful. The
Journal of Financial Economics, Vol. 19, pp. 3-29.
government and SEBI suppose to give some
incentives to the female so that the share market George-Marios Angeletos (2008), Private Sunspot and
became more lucrative towards woman. Idiosyncratic Investor Sentiments, Working Paper,
National Bureau of Economic Research.
• Most of the people in India are not aware of the
trading in share market. The non awareness of the Malcolm Baker and Jeffrey Wurgler (2007), “Investor
share market can be removed by simplification Sentiments in Stock Market”, Journal of Economic
of the procedure, getting them aware about Perspective, Vol. 21 (2), pp. 129-152.
procedure and letting them know its fruitfulness.
Seyhun, H. Nejat (1990), “Overreaction or
This will help tremendously in getting people
Fundamentals: Some lessons from Insider’s Response
educated about the Indian share market.
to the Market Crash of 1987”, Journal of Finance,
• Indian investors are still not educated as their Vol. 45 (5), pp. 1363-1388.
counterparts in Japan, USA, UK, etc. Their
Sitikantha Pattanaik (2000), Stock Returns & Volatility
portfolios are not efficient. Most investors are
in India: (Reserve Bank of India) [Retrieve from http://
going with market sentiments and speculations.
www.finance-research.net /enr_India.html].
This need to be came down. Making the various
theories more practical, efficient, simple can do Shiller, R. J. (1984), “Stock Prices and Social
this and easily applicable so that retail investor Dynamics”, Brookings papers on Economic Activity
can easily apply that and get benefitted. Various 2, pp. 457-498.
experts, educationist and students need to work
on this.