Products Handling and Marketing

QUESTIONS FOR EXAM:

1. It is the date on the label of the food products that determines the shelf life of the food.
Ans. Expiration Date
2. A term of expiration date which usually refers to bakery products.
Ans. Guaranteed Fresh
3. Shelf life of low acid canned goods
Ans. 5 years
4. Shelf life of poultry and seafood
Ans. 1-2 days
5. Shelf life of beef and pork
Ans. 3-5 days
6-7. Give at least two food safety tips.
Ans.
 Always look for the expiration date before buying the products
• Purchase the product before the expiry date
• If the food is perishable, the food should be consumed or refrigerated immediately.
• The expiration date will not matter if the product is refrigerated or frozen.
• For some products, refrigeration can lessen the freshness of the food
8-9. Give at least two ways to extend the expiration date of some food through proper storage.
Ans.
 The food should be stored below 4 deg Celsius
 Avoid storing it and exposing it from sunlight
 The food should always be stored in a clean and dry container
 Do not expose it uncovered to avoid housefly and other insects contaminating it
10. Term for expiration date used as a guide of retailer on how long to display the food product.
Ans. Selly by
11. Term for expiration date which refers to the ideal date of consumption
Ans. Use by
12. Term for expiration date which refers to the best quality of the product.
Ans. Best by
13. Shelf life of high acid canned goods
Ans. 18 months
14-18. Give 5 examples of equipment used in storage
Ans.
 Drive-in rack
 Drive-through rack
 Sliding rack
 Cantilever rack
 Storage carousel
19-20. Give 2 examples of control and identification equipment
Ans.
 Bar code
 RFID tags
 Machine vision)
21. Belt conveyors are the most commonly used conveyor type. (TRUE)
22. An aero-mechanical conveyor is made of helical flight pieces that are fixed to a pipe or a
solid shaft and then placed inside a U-shaped or tubular trough. (FALSE)
23. Cranes use one or more simple machines to create mechanical advantage and thus
move loads beyond the normal capability of a human. (TRUE)
24. Pallet jacks are the most basic form of a forklift and are intended to move heavy or light
pallets within a warehouse. (TRUE)
25. Unit load formation equipment is used to handle material at a single location. It can be
used at a workplace to feed, orient, load/unload, or otherwise manipulate materials so
that are in the correct position for subsequent handling, machining, transport, or
storage. (FALSE)
26. A pallet is a single-deck loading platform which lacks a bottom deck. It is a low-profile
mobile platform which simply rests on pedestals attached to the deck. (FALSE)
27. A skid has no bottom deck boards. (TRUE)
28-31. Give 4 complaints sources:
 Consumers
 Retail stores
 Wholesdale/ distribution center
 Law enforcement bodies
 Internal departments
32-34. Give 3 complaints capturing method:
 Post
 Telephone
 Email
 Personal Visit
35-37. Give 3 food complaints:
 Foreign Bodies
 Alleged Illness
 Taste
 Quality
 Correct Quantity
38. Complaint trends should be monitored. (TRUE)
39. Not all instances of complaint trends need to be investigated. (FALSE)
40. Root cause analysis attempts to distil the issue down to its actual cause and to promote a
recurrence of the complaint. (FALSE)