1.

INTRODUCTION

An organization is a group of people working together for achieving common objectives which is already
defined by the organization. To run the organization properly without any wastage of resources, proper structure
and hierarchy is to be properly defined in an organization.

An organization is an entity where two or more persons work together to achieve a goal or a common
purpose. If there is an organization, there must be some people who work as a whole for a common purpose, so
there must be a defined purpose. If an organization does not have any purpose, it will not survive in the long
run. To achieve the purpose by using people, the processes are needed.

The organizational study was conducted at Torry Harris (pvt) Ltd, Eramallor. Torry Harris is committed to
value addition through an exclusive network of bridges across the ocean. Bridges that strategically link the
entire journey, from the point of catch to the point of consumption. The Torry Harris operates today across
USA, Europe, and Asia. Over the years, the company has earned a reputation for high quality and strong
customer focus. Torry Harris offers a wide range of products ranging from shrimps to squid to cuttle fish to
lobsters and crabs. At Torry Harris, they believe that the future of the sea food industry is centred on a simple
theme: customer service – Reliable, need based service to sea food buyers around the world. Torry Harris
begins by identifying processors close to the point of catch, working across the Indian coastlines. The company
also works in Dubai, South East Asian Countries and Vietnams.

1
1.1 OBJECTIVE OF THE STUDY

 To acquire the knowledge regarding the functional as well as the managerial aspects of the
company.
 To have an understanding on the profile of Torry Harris and various activities.
 To get an idea about the organizations various departments, especially HR department
 To get the feel of actual working environment.

1.2 SIGNIFICANCE OF THE STUDY

An organization may be considered as a productive and planned system of individuals, deliberately designed
and coordinated for achieving common goals effectively. Every organization is a purposeful system, it is
created and made functional for seeking the purpose or objective in the minds of the individuals or groups of
individuals involved in it, and it is only for realizing objectives that various resources are mobilized and utilized
through purpose because the organization operates in an environment, which is outside and is constituted by
various significant forces. Some of these are competitors, customers, vendors, financial institution, regulatory
institution, and the government.

The main characteristics of the environment affecting its structure are environment complexity, uncertainty and
time horizon. The study aims at gaining knowledge and awareness on each department of the organization.
Organization study on all the department of an organization will definitely lead to gain more knowledge about
the functional aspects in details. A study on all the departments of an organization helps to improve the existing
condition and thereby giving an opportunity for overall improvement of an organization.

2
1.3 SCOPE OF THE STUDY

The study of about functioning of the Torry Harris Sea Food (pvt) Ltd, Eramallor.This study mainly based on
the details collected from each department. Each and every activity of the department is studied carefully with
the available data. This study is beneficial to the future managers as they are put into real life situations. A study
on the entire department can help to improve the process and there by overall improvements in the company
performance can be made.

1.4 LIMITATIONS OF THE STUDY

The main limitation of this study is:

 Time limit – To understand an organization and its working, the period of one month is not enough. So
that time was most important limiting factor in this study.
 Lack of data–Some of the data are treated as confidential hence the researcher could not get the details
of the same. The organization financial details were not provided.

1.5 CHAPTERISATION

 CHAPTER 1 – INTRODUCTION
 CHAPTER 2 – INDUSTRY PROFILE AND COMPANY PROFILE
 CHAPTER 3 – ORGANIZATIONAL STRUCTURE, DEPARTMENT PROFILE AND ACTIVITIES
 CHAPTER 4 – TASKS AND LEARNING SUMMARIZATION

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2. INDUSTRY PROFILE
2.1 SEAFOOD INDUSRY IN INDIA

Seafood includes any form of food taken from the sea. The seafood is any form of marine life regarded as food
by human beings. The Seafood include fish, octopus, shellfish, shrimp, lobster, sea cucumber, sea urchins,
edible sea plants such as some seaweeds and microalgae, also seafood, and are widely eaten around the world,
especially in Asia (see the category of sea vegetables). In North America, although not generally, in the United
Kingdom. The term “Seafood” is applied also to fresh water organisms eaten by humans, so all edible aquatic
life may be referred to as seafood.

Marine products exports contribute a significant share in increasing India’s foreign exchange resource. Till the
end of 1960, export of India marine products mainly limited to dried items like dried fish and dried shrimp.
Although frozen item was present in the export basket from 1953 onwards in negligible quantities, it was only
since 1961 the export of dried marine products was overtaken by export of frozen items leading to a steady
progress in export earnings. With the devaluation of Indian currency in 1966 the export of frozen and canned
items registered a significant rise.

GLOBAL SCENARIO

India with a fishery production of nearly 13 m tonnes a year is now the 3rd largest fish producing country in the
world. However, it is ranked 16th interims of seafood exports with a 4% share in global marine trade. Seafood is
perhaps the largest international commodity with fish trade exceeding US$60 billion per year. Almost 200
countries supply fish and seafood products to the global market place consisting of more than 800 commercially
important species of fish, crustaceans and moll scans. Through the current day, the supply of fish has kept up
not only with a rapidly increasing population but also with increases in per capita consumption. However global

4
capture is fisheries are at their maximum sustainable yield and while aquaculture to grow, it will have difficulty
keeping pace with global demand.

According to the Food and Agriculture Organization of United Nations (FAO), consumption of fish and fishery
products increased from approximately 38 million tons in 1960 to 137 million tons by 2003, an increase of 2.0
percent representing an annual growth rate of 3.0 percent. This rate of growth is significantly higher than the 1.8
percent rate of growth of the global population. While a portion of the increase in demand has been fuelled by
population growth another factor is that a greater concentration of people are living in coastal settlements with
40 percent of the world’s population now living within 100 kilometre of the sea fish production has kept pace
not only with population growth, but also with growth in consumption as per capita fish consumption has
increased from about 12.7 kilograms per year in 1960 to about 21.7 kilograms per year in 2003.While most of
the increased demand has been met by growth in capture, or “wild” fisheries the last twenty year have been the
rapid expansion of global aquaculture.

INDIAN SCENARIO

India is the third largest fish- producing nation in the world, exporting to more than 10 countries. It has the
potential to grow further in view of the growing demand in trading blocs such as the European Union, United
States, Canada and Middle East. There has been huge transformation in the Indian seafood industry over the last
few years many of which have not been highlighted or marketed in the international arena in 1997. The EU
banned Indian Seafood, citing lack of hygienic and python-sanitary measures in the industry; this was a
landmark as thereon India has come a very long way. The challenge was India spearheaded quality control and
HACCP was put into place. Today we have excellent facilities, competitive labour and our infrastructure is
catching up fast. The Indian coastal Eco-regions with – 8, 129 kms of sea-coast, the Indian seafood Industry is
the 3rd largest seafood market in the world. India has the largest number of EU approved processing plants in
the world with a 3m tone annual capacity, however only 20% is being currently utilized. It is estimated that by
2010, 25m would be invested in this sector by the local market alone. The MPEDA and Government of India
are currently focused on enhancing production and boosting exports to make India the top global seafood
exporter. The aquaculture industry has been identified as a sunrise area; the potential is impressive. India has

5
yet emerged as the 2nd largest world producer of farmed fish according to FAO but its total production is one
twentieth of China which is the number one exporter.

India still promotes Black Tiger rather than vannamei unlike other countries. Black tiger is a high valued
product unlike vannamei. Apart from black tigers India has cultivated 30000 tonnes of fresh water scampi.
There is an immense potential for shrimp farming. India is also one of the countries where eco-friendly
cultivation is going on. We have small farms with low stocking densities, low use of chemicals and sustainable
practices. The rising demand for seafood and other marine products will lead to collapse of today’s commercial
fish stock by the year 2050, unless better management practices of sustainable developments are in place.

STATE SCENARIO

Kerala is the only region in India where fish resources are rich and no other state possesses fish workers as
intelligent and work conscious as those in Kerala. Kerala is one of the leading maritime states in India. The state
of Kerala situated in the south west part of peninsular India has a slender stretch of land with a long surf beaten
coast on the western side and a lush green mountain range on the eastern side. The marine resources of Kerala
are obtained from a coastline of 560km. The state has a geographical area of 388635km. The Kerala coast
popularly known as Malabar Coast from very early times provides one of the richest fishing zones in the world.

The coast of Kerala constitutes approximately 10 percent of India’s total coastline. The coast line of 560km and
the Exclusive Economic Zone extends up to 200 nautical miles far beyond the continental shelf, which covers
an area of 218536 sq km provide opportunity in traditional fishing in inshore waters from ages. The continental
shelf area is 39139 sq km the area within the 18m depth range accounts for 5000sq km. The marine potential of
Kerala is enormous and only a small part of it is currently being exploited. In Kerala the marine waters offer a
very lucrative fishery, south west monsoon coupled with north-westerly winds and the oceanic currents because
upwelling along the coast which brings the nutrient rich deep waters to the surface, with flourishing primary
production and followed by a good fishery. Kerala coast has major fisheries of the shrimps, cuttle fish, sardines,
mackerels, anchovies, soles sharks, rays etc. On an average of 6.02 lakh tones of marine fish is produced
annually by the state.

6
A lot of changes have taken place in the fisheries sector of Kerala. Primarily those happened in the catching
strategy of which the most important one is the mechanization process. As a result the marine fisheries sector of
Kerala was divided into two sectors, namely traditional and modern. The modern sector was introduced in 1953
at Neendakara-Shakthikulangara region under the initiative of indo-Norwegian project accordingly are
mechanically operated new boats new fishing nets and the Norwegian model ice factory with a cold storage
plant.INP has introduced new methods of fish processing and forms of distribution. The successful trawl carried
out at the fishing village of Kannamali in Ernakulum during 1979-80 attracted the fisherman community.

OVERVIEW OF SEAFOOD INDUSTRY

India is blessed with a coastline of over 8118kms, 2.02 million sq.km of EEZ, 0.5 million sq, km. Continental
shelf estimated to have exploitable resources to the tune of 4.41 million tons of which about 3.40 million tons
are presently exploited. The estimated potential brackish water area suitable for shrimp farming is about 1.2
million hectare of which around 14% is utilized for farming, producing about 5 lakh tons of shrimp and scampi
which is going to the export basket. India’s total fishery production was 9.58 million tons from both marine and
inland during 2012-2014, in which inland sector contributed 6.14 million tons. India’s seafood industry has
become one of the leading suppliers of quality seafood processing plants that follow quality control regimes
complaint to stringent international regulatory requirements.

Seafood exports from India during the year 2014-2015 reached to an all time high of US$5.5 Billion. 106
countries in the world taste Indian seafood, SE Asia, EU, USA, Japan, China and Middle East being the major
markets. India is the second largest aquaculture producer in the world, largest exporter of shrimps to Europe and
the 4th largest exporter of shrimps to Japan.

Frozen shrimp holds the major share in India’s export earnings and frozen fish is the principal export item in
terms of quantity. Frozen cephalopods are also contributing a major share in the export earnings.

7
MARKET STRUCTURE

Before 1960, the markets of Indian marine products were largely confined to neighbouring countries like
Srilanka, Myanmar (formerly Burma), Singapore etc., when our exports were dominated by dried items. This
situation changed with the development of technology/modernization; dried products gave way to canned and
frozen items. The products shift also resulted in market shift. More sophisticated and affluent markets viz.
Japan, USA, Europe, Australia etc., became our important buyers. Several sea food processing units with
modern machinery for freezing and production of value-added products were set up at all important centres in
the country for export processing.

For a long time, USA was the principal buyer for Torry Harris Ltd frozen shrimp, but after 1977, Japan emerged
as the principal buyer of the product, followed by the European countries. Japan retained its position till 2001-
2002 as the single largest buyer for Torry Harris Ltd. Marine products accounting for about 31% of the total
export value. During the year 2002-2003 and 2003-2004 USA emerged as the European Union has collectively
become the largest importer of Indian marine products and it retained its position since 2005-2006. During
2006-2007 Europe accounted for a share of 33% in value terms followed by Japan 16.18%, USA 16.12%, China
13.48%, South East Asia 7.3%, Middle East 4.44% and other minor countries 9%. Exports to USA dropped by
20% compared to the previous year due to the dumping issues in US on shrimp.

FUTURE OUTLOOKS OF TORRY HARRIS

FAO and International Food Policy Research Institute (IFPRI) forecast a net increase in world seafood demand
through 2025. Increase will come from a combination of population growth and per capita seafood consumption
an increase of approximately eight percent. The biggest increase is expected in China where IFPRI forecasts per
capita consumption growing to 35.9kgs by 2020, an increase of approximately 10kgs over the current level.
While the demand forecast for increased seafood consumption is bullish the availability of supply is far less
certain. Under current fishing regimes the potential worldwide harvest from marine capture fisheries is no more
than the current level of 90 million tonnes, but even this level cannot be sustained indefinitely. It is difficult to
estimate the potential increases that could be achieved through a combination of improved management,
reduced wastage from discards and post-harvest losses and recovery of depleted stock. An optimistic estimate is
that under much improved management conditions capture fisheries might yield an additional 15 million tonnes
over the next 20 years. Thus, in the most optimistic scenario, where the oceans are wisely managed and
8
aquaculture flourishes in a sustainable manner, the worlds demand for fish will not be met of concern is that the
optimistic scenario proposed by FAO is unrealistic based on progress in global fisheries management to date.

Following are the three primary concerns that are not currently being addressed:

 Even if effective management were introduced immediately, if will take time for the depleted stocks to
recover.
 Given current fishery management regimes and the difficulty in achieving multi-lateral consensus and
enforcement action, over- fishing is likely to get worse.
 Higher real prices for fish will continue to create financial incentives for further investment in
industrial scale fishing.

AQUACULTURE

Indian Aquaculture is highly promising and has grown over six and half fold in the last two decades with
freshwater aquaculture contributing over 95% of the total aquaculture production.

India’s aquaculture production can be classified into freshwater and brackish water production. The
development support provided by the Indian Government through a network of 429 Fish Farmers Development
Agencies (FFDA) and 39 Brackish water Fish Farmers Development Agencies (BFDAs) have been the
principal vehicles for the development and growth of fresh water and coastal aquaculture.

The three Indian major carps, namely catla, rohu (labeorohita) and mrigal contribute as much as 87% of total
fresh water aquaculture production. Shrimps, Black Tiger and Vannamei, remain to be the most favourite
among the developed countries and earned 3.08 billion US$ to India’s economy. Though India has huge
Aquaculture resources are utilized, implying huge potential water resources are utilized, implying huge
potential for the growth of this sector.

9
2.2 COMPANY PROFILE

COMPANY NAME - TORRY HARRIS SEAFOOD PVT LTD

REGISTRATION NUMBER - 6577

COMPANY CATEGORY - COMPANY LIMITED BY SHARES

COMPANY SUB CATEGORY - NON-GOVERNMENT COMPANY

CLASS OF COMPANY - PRIVATE

DATE OF INCORPORATION - 30 JUNE 1992

AGE OF COMPANY - 27 YEARS

TORRY HARRIS SEA FOOD PVT LTD

The TORRY HARRIS SEA FOOD (PVT) LTD is one of the leading sea food exporters in India . TORRY
HARRIS has since grown rapidly to become a global player in the sea food industry with exports to all the
major sea food market including US, Europe and Japan.

The company strives continually to serve the customer by maintaining a clear understanding of their needs and
requirements and endure to provide products thus meet their expectations. For achieving this, TORRY HARRIS
has implemented ISO 2001:2005 integrated with HACCP system in the company and also BRC certified.

TORRY HARRIS is a limited company situated in Eramalloor in Alappuzha district. Today they have branches
and factory in Cochin, Alappuzha, and Bangalore and in European countries. Complete customer is the motto of
the company. Sri. Ravi chander is the chairman and Sri. Lalgi is the managing director of TORRY HARRIS
group.

10
The factory has separate sections as raw materials receiving section, pre-processing section, packing section, ice
plant, cold storage, quality control laboratory, machine room, packing material store etc. The total quality is
around 20 sections per day with 2 plate freezers and 2 tunnel freezers. The quality control system and standards
are the most rigorous in the industry. The company has an array of qualified personals to scrutinize each and
every stage of production right from the raw material receiving to the shipment of furnished product is tested in
the laboratory.

Torry Harris operates today across USA, Europe, and Asia. Over the years, the company has earned a reputation
for high quality and strong customer focus. Torry Harris offers a wide range of products ranging from shrimps
to squid to cuttle fish to lobsters and crabs. At Torry Harris, we believe that the future of the seafood industry is
cantered around a simple theme: customer service- Reliable, need-based service to seafood buyers around the
world.

Torry Harris begins by identifying processors close to the point of catch, working across the Indian coastline.
The company also works in Dubai with interests in South East Asian Countries and Vietnam. With the objective
of concentrating on value added seafood’s, Torry Harris established its own processing and seafood plant. Its
trained labour force allows a high degree of control, right from the fishing harbour through pre-processing and
production. The first of its kind in India, the plant has a capacity to produce over 45 tonnes per day. A
production practice in this factory adhere to current GMP, operates under a programme of proper SSOP and is
in compliance with US FDA guidelines of HACCP, so as to ensure that customer get highest quality seafood.

2.2.1 HISTORY AND GROWTH

Torry Harris is committed to value addition through an exclusive network of bridges across the ocean. The
Torry Harris group comprises several companies, each with a specific objective. Torry Harris is operative today
across USA, Europe and Asia. Over the years, the company has earned a reputation for high quality and strong
customer focus. Torry Harris offers a wide range of products ranging from shrimps to cuttle fish to lobsters and
crabs.

Torry Harris begins by identifying processors close to the point of catch; working across the Indian coastlines.
The company also works in Dubai with interest in South East Asian countries and Vietnam. With the objective
of concentrating on value added seafood, Torry Harris established its own processing and seafood plant in 1993.

11
Its trained labour force allows a high degree of control, right from the fishing harbour through pre-processing
and production. The first of its kind in India, the plant has a capacity to produce over 45 tonnes per day.

This well equipped EU approved factory, a joint venture between Torry Harris Inc.of new jersey USA and their
Indian counterpart Torry Harris Seafood Ltd., has evolved a new customer service culture through better
utilization of resources, induction of newer technologies and strict adherence to international quality standards.
Production practice in this factory adheres to current GMP, operates under a programme of proper SSOP and is
in compliance with US FDA guidelines HACCP, so as to ensure that customer get highest quality seafood.

The Torry Harris is one of the leading seafood exporters in India founded in 1994; a pioneer in the seafood
industry, Torry Harris has since grown rapidly to become a global player in the seafood industry, with exports
to all the major seafood markets including US, Europe and Japan. It is a limited company. The factory is
situated at Eramallor in Alappuzha. Torry Harris today has branches and factories in Cochin, Alappuzha,
Lakshadweep and Bangalore and in European countries. It is planned for the production of frozen marine
product, top quality. Complete customer satisfaction is the motto of the company.

Torry Harris Seafood is an ISO 9001:2000 and HACCP certified company by the international certifying body
DET NORSKE VERITAS (DNV). The Torry Harris endeavours to provide top quality products using the most
modern techniques and processing facilities built in accordance with EU specifications and HACCP principles.
The products maintain the highest standards of quality expected in the business, in keeping with the company’s
philosophy “commitment to perfection and quality at all costs”.

The company ensures that the freshest catch reach the customer by maintaining strict quality control measures
while procuring raw materials from the fishing harbour and while transporting them to the land. Under the strict
supervision of our quality assurance team, utmost care of the raw materials is ensured at every stage of the in-
house-pre-processing.

The pre-processed materials are then moved are then moved to the processing plant in perfectly chilled
condition for further processing. With a combined capacity to handle more tons per day the company efficiently
process a wide range of products in block as well as IQF form. The processing plants have been uniquely
designed with separate processing lines, each line specifically catering to shrimp, cephalopods and fish and fish
products respectively, thus avoiding any cross contamination.

12
THE TORRY HARRIS EDGE

Established distribution centres in key markets. Enables the group to identify and appreciate the needs of end
users, translating to enhanced control on desired quality and service. Command over resources at the point of
region, coupled with low cost labour enables the group to market wide variety of frozen seafood at competitive
rates. India offers extensive resources of shrimp. Easy access to rich sea food in the Middle East makes the
group strategically located.

Global approach, local expertise, with over two decades of experience, the group has identified, developed and
nurtured an enviable chain. Familiarity with local culture, language and business practices add to its edge.

13
2.2.2 PRODUCTS

LOBSTERS

(Fig: 1)

 Trade name : Sand Lobster

 Peak season: Throughout the year particularly from December to January
 Distribution: West and South-East coasts of India
 Areas of abundance Karnataka, Maharashtra, Tamil Nadu and Orissa coasts

(Fig: 2)

 Trade name: Spiny Lobster

14
  Peak season: Throughout the year particularly from December to January
 Distribution: West and South East coasts of India
 Areas of abundance: Tamil Nadu and Maharashtra.

SNAPPER

 Trade name: Snapper

 Peak season: September to January
 Distribution: South West and South East coasts of India
 Areas of abundance: Kerala and Tamil Nadu coasts

BLOOD RED SNAPPER

 Trade name: Blood Red Snapper

 Peak season: September to December
 Distribution: South East of India
 Areas of abundance: Tamil Nadu coasts.

BLACK SPOT SNAPPER

 Trade name: Black Spot Snapper

 Peak season: September to January
 Distribution: West and East coasts of India
 Areas of abundance: Kerala coasts

EMPEROR RED SNAPPER

 Trade name: Emperor red snapper

 Peak season: September to January
 Distribution: West and East coasts of India
 Areas of abundance: Kerala coasts.

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CUTTLE FISH

 Trade name: Cuttle Fish

 Scientific name: Sepia sp
 Peak season: September to January
 Distribution: West and East coasts of India
 Areas of abundance: Palk Bay, Tamil Nadu and coasts of Maharashtra and Kerala.

SQUID

 Trade name: Squid

 Peak season: April to May and August to December
 Distribution: West and East coasts of India
 Areas of abundance: Kerala coasts

OCTOPUS

 Trade name: Octopus

 Scientific name: Octopus sp
 Peak season: September to January
 Distribution: West and East coasts of India and off Lakshadweep
 Areas of abundance: off Lakshadweep coast

INDIAN HALIBUT

(Fig: 3)
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  Trade name: Indian Halibut
 Peak season: July to September
 Distribution: West and East coasts of India
 Areas of abundance: Maharashtra coast

SOLE

(Fig: 4)

 Trade name: Sole

 Peak season: July to September
 Distribution: West and East coasts of India
 Areas of abundance: Kerala coasts.

RIBBON FISH

(Fig: 5)

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  Trade name: Ribbon Fish
 Peak season: July to April
 Areas of abundance: Andhra Pradesh, Tamil Nadu, Kerala, Maharashtra

CUSTOMERS

The Torry Harris philosophy is centred on the concept of “Total and Absolute Customer Satisfaction”. We
firmly believe that unless we add value that will place our client’s way ahead of the competition in the global
arena, we are not fulfilling our commitment. We pride ourselves at establishing a long lasting relationship with
our customers by consistently delivering exceptional value.

We have an enviable reputation for high quality and our customers will be most happy to provide a reference.
They range from restaurants to distributors to whole sellers to processors to food services. These include Red
Lobster, Tampa maid, Singleton of USA.

2.2.3 VISION, QUALITY AND COMMITMENT

OUR VISION

One of the best managed marine export houses; Torry Harris brings to you 25 years of reputation for quality,
vision and commitment.

OUR QUALITY STATEMENT

 Committed to maximized customer satisfaction

 Through producing good quality products
 Appropriate price on time delivery
 Continuously improved quality
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OUR COMMITMENT

 Commitment to our customers

 Right price
 Right quality.

GLOBAL PRESENCE

Torry Harris offers multi-location advantages operating across Asia, the United States of America and Europe.
With fully integrated, quality conscious operations spanning a wide product range.

 Website: www.frozenshrimp.com
 Headquarters: Perth Amboy, NJ(US)
 Type: private
 Industry: Food and Drink manufacturing
 Revenue: 1 to 5 billion (INR) per year.

OWNERSHIP PATTERN

Torry Harris is a private company, owned by Sir. Ravichandar and S.Lalji. Sir. Ravichandar is the chairman of
Torry Harris group. S Lalji is the managing director of Torry Harris seafood Ltd. Mr Ravi chandler heads the
company and is based in the US. Mr. S Lalji heads the factory and all operations in India. The company is
formed and registered under company Act 1956 sec (1).

WELFARE MEASURES

 CLEANLINESS

The factory shall be kept clean by daily sweeping or washing the floors and workrooms using
disinfectant where necessary. Walls, doors and windows shall be repainted or revarnished at least ones

19
in every five years. There should be six hygiene workers in the company. They should clean wastes in
the work area (plant) from time to time.

 DISPOSAL OF WASTES

In this company, wastes are deposited in waste area and are given to the outside parties. Waste materials
are sorted out and those which can be utilize or which are not harmful to the premises of the local area
and waste disposal area where as scrapers, plastic sheets and all other wastes are bundled, which is taken
out by outside parties on a weekly basis.

 LIGHTING AND VENTILATION

Ideal tube lights are provided with washable covers. Adequate ventilation is provided to avoid unwanted
odour and consideration. Exhaust fans provided for this.

 DUST AND FUME

Effective measures shall be taken to prevent the inhalation and accumulation of dust and fumes or other
impurities at the work place.

 DRINKING WATER

According to the Factories Act 1948, an effective arrangement for wholesome drinking water for
workers at convenient points is to be made. If their number is more than 250, then arrangement shall
made for cool drinking water during hot weather.

In this company tea is served to all workers during morning and evening. Hot water is placed at
convenient points in their work area and work rooms.

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 TOILETS

Each section provided with adequate number of toilets with self closing doors and washing solution. The
toilets are separate for male and female workers within their work area and outside.

 UNIFORM AND PROTECTIVE CLOTHING

 ALLOWANCES AND BONUS

Festival allowance is given twice in a year during April and December. The company provides store
allowances, shift allowances, packing allowance, night duty Bata, shipment Bata etc... Bonus Act
applicable in the company.

 CHANGING ROOMS

These are provided with shelves for hanging the street clothes

 WORKING TABLES AND UTENSILS

The trays, tanks and utensils are of non-corrosive type. The tanks are fixed inside the halls for
washing and treatment.

 SOCIAL INSURANCE
 Gratuity
 Provident fund

 HEALTH AND MEDICAL FACILITIES

These are ESI scheme. All the employees having salary below Rs.7500 are covered under ESI
scheme. Others are given reimbursement equal to one month’s salary.

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 EDUCATIONAL FACILITIES

Contribution is made towards labour welfare fund from the salaries of the employees as well as by
the employers and scholarship is provided to the children of the employees by the labour welfare
department.

 HOUSING AND TRAVELLING FACILITIES

 OVERTIME WAGES

The company provides double wages as per the statutory requirements.

 INTERVELS

The working hour of the company is 8 hours per day exclusive of intervels one and half hours
inclusive lunch tome.

 FIRST AID

First aid box are placed in all sections and mainly placed in the main gate for the use of all the
workers.

 WORK ON OR NEARBY MACHINERY IN MOTION

There are specially trained workers in the company to examine slipping of belts, lubrication and other
adjusting operations, while the machinery is in motion.

 STRIKING GEAR AND DEVICES FOR CUTTING OF POWER

Striking gear is used in the company to move driving belts to and from pulleys. There are also devices
for cutting off power in emergencies.

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  INFLAMMABLE DUST, GAS ETC...
 PRECAUTIONS IN CASES OF FIRE
 LUNCH ROOM
 ANNUAL LEAVE WITH WAGES.

OTHER INFORMATION REGARDING TORRY HARRIS

 COMMUNICATION

Most of the communication in Torry Harris is formal. It flows through in a formally established channel
and connected with work related matters. All orders, instructions and devices are communicated to the
subordinates through this channel. Formal communication to the subordinates flows in three directors:
downward, upward and laterally between department.

 TRAINING AND DEVELOPMENT

 PROMOTION AND TRANSFER
 EMPLOYEE WELFARE
 TRADE UNIONS IN TORRY HARRIS
 SECURITY OFFICE

A separate security section is working under control of personnel department

Following registers are kept in security office:

 Materials in and out registers

 Vision’s register: to record the details of daily visitors
 Officer’s movement registers
 Out pass register: to record the names who went out on out pass

23
  TIME OFFICE
 VEHICLE

The company has 16 heavy vehicles to carry the goods and 2 buses for the employees.

 TELEPHONE
 NUMBER OF EMPLOYEES
 AEARDS WON ISO CERTIFICATION
 ACHIEVEMENTS
 Torry Harris is ranked first for its product known as cephalopods
 Torry Harris has access to many European markets, the US and UK
 Torry Harris is ranked second outstanding performance known as cephalopods.
 Torry Harris achieved gold in 2003-2005

MARKET WISE EXPORTS

The Kerala marine products have shipped to almost 40 countries in the world. The trends of major market are as
following:

 JAPAN

Japan continued to top in the import of marine products from Kerala the share of Japan was 14.75% in
quantity and 22.31% in terms of value. Frozen shrimp in the main item of export to Japan. The total import of
the marine product in the year of 1998-99 by Japan from India was 10419 metric tons during the year of 1998-
99 valued at Rs.182.16 cores. The share of frozen shrimp on the total export to Japan was 75%.

24
  USA

The Kerala seafood exported to USA during this period were on an increasing trend in terms of quantity by
19.52% value by 22.55%. During these periods the total quantity exported to USA in tons worth Rs. 200 crores.
The main item of export to USA was shrimp. The main import categories are tuna fish, ground fish, canned
products in terms of value, shrimp ranks first in import in US.

 EUROPEAN UNION

Kerala’s export to member countries in Europe continued to register a positive growth in terms of volume and
value. The quantity-wise increase of export was 43.73 values have increase by 48.46%. Among the member
countries Spain tops in quantity wise imports, the total quantity of marine product exported to EU during the
period of 1998-99 was 24107.

 SOUTH ASIA

South Asian countries emerged as the major market in terms of quantity sharing 22.85. However, the share in
value is only 11.53. During the period, the total quantity exported was valued at Rs.14crores. However there
was 55% decline in exporting during 1998-99.

EXPORT PERFORMANCE OF KERALA IN MARINE PRODUCTS.

The total coast line of Kerala is 560 km wish continental shift area of About 36,000 sq.km The Kerala coast is
known for the plentiful resource of marine fish pre-dominantly by Prawns and oil-sardines. Besides the marine
fish this state has an excellent scope of producing inland fish. Lakes, reservoirs, ponds, back water and paddy
field are suitable for fish culture. The total fishable area of this back water, lakes and reservoirs is 65,000
hectares, 4000 hectares of paddy fields suitable for agriculture. The total fishable are of lakes, reservoirs and
ponds is about 9000 hectares. In addition there are about 44 rivers with total length of about 4,827 km. Kerala
has been always been leading products of marine fish in India.

25
AWARD WON- ISO CERTIFICATION

Sl. No Award Year

1 Silver (MPEDA) 2003
2 Gold 2004
ISO 9001-2000
HACCP Award
3 Silver (MPEDA) 2006
4 Gold 2007
BRC Award
5 1st best performer in cephalopods category 2008

6 2nd best performer in category 2009

7 2nd best performer in cephalopods category 2010

(fig.1)

26
3.1 ORGANISATIONAL STRUCTURE

Source-company records (fig.1)

27
3.2DEPARTMENTS

A.HR DEPARTMENTS

Human relation department is the one of the main department of the company. The performance of a company
depends up on the efficiencies of human resource available to the company. The functioning of personal
department determines the effectiveness of the human resource. In every successful organization, human
resource is considered as the back bone for the success. Human Resource is considered as the most vital asset of
any organization. Torry Harris also has a well-defined employee power. It helps the organization to perform
well in the market.

GENERAL MANAGER

PERSONNEL MANAGER

ASSISTANT PERSONNEL MANAGER TIME KEEPER

OFFICE ATTENDER

HR PLANNING ATTENDANCE
HIRING LEGAL
GRIEVANCE MEDICAL
COMPENSATION WAGES &SALARY
APPRAISAL

Source- Company records (fig.2)

28
DUTIES AND RESPOSBILITY OF HR DEPARTMENT

The main duties and responsibility of HRD are to identifying the training needs, implementing the required
training and maintaining training records. HRD organizes training program using internal faculty or engaging
faculties from reputed organizations. The department in consultation with concerned department heads to
organize house-training programs. The HR manager, head of the department directly reports to the M.D,
deputy manager (personnel) and welfare report to the personal manager, the department has five permanent
administrative staffs.

 RECRUITMENT

It includes the following steps:

 Advertisement and Internal information
 Interview
 Probationary appointment
 Confirmation

RECRUITMENT OF SUPERVISORS AND STAFF

A test and interview will be conducted by the company and on the basis of performance, candidates will be
appointed

RECRUITMENT FOR GENERAL WORKERS

Employees are selected by the company and others are outsourced the candidate are selected when they pass the
interview

RECRUITMENT FOR MANAGER POST

They are selected by the company. Advertisement for manager post is published in the newspaper. These
applications are screened, tests and interviews are conducted and qualified persons are appointed.

29
SOURCES OF RECRUITMENT:

 Internal sources.

 Direct recruitment by advertising.

 MAN POWER PLANNING

An important function of the P.M is that of manpower planning, in torryharris the most of the
employees are migrated workers so they have an tendency to leave the company without any hesitation
so the HR department solve this problem by selecting the candidates through contract basis.

 WELFARE MEASURES

STATUTORY BENEFITS

 Accident benefits

If an employee who is covered under Employee State Insurance (ESI) scheme meets with accident while on
duty, he/she will paid accident benefit as per ESI scheme. If he/she is not under ESI, meeting with an accident
during the duty, the company will sanction special leave and other benefits to them based on recommendation
of company medical officer. They will also get benefits from group accident policy taken by the company.

 ESI

The employees which registered under ESI scheme are entitled to medical treatment for themselves and their
dependents, unemployment cash benefits in certain contingencies and maternity benefits in case of women
employment

30
  Gratuity

Any employee of TCC who has put the service o minimum 5 years in the company is eligible for gratuity.
Those employees who retires from the service or takes a VRS termination of service or when his or her death
occurs are entitled to receive gratuity.

 Canteen facility

Torry Harris maintains the canteen of its own in the company compound. Vegetarian food is served here. A
catering officer under the personnel department is in charge of administration of the canteen. It caters breakfast,
lunch, supper to its employees at subsidized rate. The present monthly charges for lunch/supper is only Rs. 30/-
for officers and Rs. 20/- for workers.

 First Aid
There is a dispensary with fulltime service of a medical officer for serving the employees. An ambulance van is
also there in the company.

 Provident Fund-12%
8.3% employee contribution is given in the form of pension, refundable loans, marriage, education, etc. Non-
refundable loans up to 90% from provident fund are given for the purpose of marriage, house building, land
purchase etc.

 Annual bonus

The scheme of annual bonus being based on profits payable under the payment of bonus act, 1965.

 Drinking water

Drinking water is supplied to all workers and staff of the company as per their requirements. A few water
coolers also been installed in the factory for the employees.

 Lighting

The office rooms and work rooms of the company are well ventilated and lighted. There is proper lighting
everywhere in the company. Wherever there is a lack of natural light in the plant, store etc., artificial lighting is
provided for the safety and protection of the workers.
31
  Rest rooms and lunch rooms

Adequate and suitable rest rooms and lunch rooms are provided in the factory for the convenience of workers.
These are separate rooms for the men and women with the facilities for washing toilet and drinking water.

 Toilets and bathrooms

There are large number of latrines and urinals inside the factory for the use of employees. There are separate
toilets and bathrooms for both male and female workers

 Storing and drying facilities

Suitable rooms are provided at convenient for the workers to change clothes and to dry wet clothes.

EMPLOYEE BENEFIT

 Overtime allowances

Wages covered under the factory act are given, overtime wages according to the provision continued in the
Factory act and the rules framed thereafter.

 Shift allowances

There are three employee shift timings.

9 am -6 pm
6pm-2am
2am-9am

32
 NON STATUTORY BENEFIT

Attendance bonus, conveyance allowance and festival allowance are non-statutory benefits. They are also
providing to the employees.

 Attendance bonus

It is paid to all permanent workmen on payroll monthly basis along with wages for each month as per the
schedules. However, in a payroll month in which the working days stipulated below are inadequate and
workmen attended all the available working days, he will be paid full attendance bonus.

 Uniform bonus

Cloth for stitching uniform will be issued every year as per Female employee- 2 churidhar Security – 2 pant and
3 shirts Attainders – 2 pants and 3 white shirts.

 MAINTAINING DISCIPLINE

Company has a chief disciplinary authority. Disciplinary action is taken on the basis of standing order of the
company. Memo is given for explanation when the disciplinary action is to be taken against any person. If not
satisfactory, a domestic enquiry is conducted. There should be an enquiry officer from outside and the presiding
officer will be the personnel manager. Disciplinary action with suspension will be given to the employees and
also it may sometimes lead to dismissal on further enquiry.

 INDUSTRIAL RELATION

There exist a cordial relationship between employees and employer. The Employee- Employer relationship is
guided by IR Act 1947.

33
  PROMOTION AND TRANSFER

Promotion and transfer are the two important factors which help to motivate the employees of a company.
Promotion means gives a superior post to the employees as a Horner of his performance, In Torry Harris the
Promotion in staff shall be ordered only with board resolution and promotion to higher post is given on the basis
of educational qualification and services. Company has a promotion policy which has per several provisions.
Torry Harris the workers were shifted to different departments commonly the shift were Carried out in
production department.

 PERFORMANCE APPRAISAL

It is conducted for rating the performance of the employees.

 COMPENSATION

This function is concerned with determination of adequate and equitable remuneration of the employees in the
organization for their contribution to the organizational goals. Torry Harris provides group insurance scheme
and cash awards. Personnel policies are taken by the personnel manager after discussion with Managing
Director and HOD, these policies are passed.

 WAGE AND SALARY ADMINISTRATOR

In TORRY HARRIS, personnel manager has a role of advisory nature. Actually the settlement of wage/salary is
done by accounts the department. The trade union and management will decide upon how much to pay for each
employee and worker based on his or her work performance.

HUMAN RESOURCE DEVELOPMENT SECTION

Human Resource is considered as the most vital asset of the organization. Torry Harris has well defined
employee power which helps the organization to perform well in the market. Human Resource Department is
headed by the manager (HRD), who organizes training programs for workers and managerial staff the manager

34
HRD is responsible only for training and development. MHRD is reporting Assistant General Manager (Human
Resource).

MAIN FUNCTIONS OF HR DEPARTMENT

 Identifying training needs

 Arranging required training
 Maintaining the training records

MHRD arranges training programs using internal faculty or external faculties from reputed
organizations.
The department in consultation with the concerned department heads organizes in-house training
programs HRD conduct various training programs.
They are:

 GENERAL TRAINING:

In order to provide this type of training, one has to determine what the trainee’s growth potential is, up
to what level he can grow in the organization, etc. A performance appraisal has to be done to evaluate
his present performance. Training is given on the basis of the appraisal

 NEED BASED TRAINING:

It is done on the basis of determining the level of knowledge and skill one has. Next step is to find out
how many employees need such training. On the basis of these needs, training is given to the
employees.

 INDUCTION TRAINING:

It is the training provided to the newly appointed employees to familiarize them with the activities, rules,
policies of the organization. It is also done to introduce the newly employees to the other employees of
the organization.

 TECHNOLOGY TRAINING:
35
  SAFETY TRAINING:

The training is according to the need-based training given in batches. Training covers the nature and
characteristics of precautions to be adopted. Workers from relevant fields are selected: schedules and
training calenderers are prepared before conducting training.

 PRODUCT TRAINING:

PERSONALITY DEVOLEPMENT PROGRAME

Personality development programmes are conducted on a regular time period for the development of
both workers and managers.

METHODS OF TRAINING

Both on the job and off the job training methods are used. Grievance Redressal committee is statutory. It is to be
legally maintained. Trade Unions are satisfied with the present conditions. Hence in Torry Harris Grievance
Redressal committee is not there, as here there is a good employee-employer relationship. Grievance Redressal
Committee consists of an experienced and efficient team of personnel department. Morale Level-the employee
morale level is very good. Activity is of two types which are statutory and non-statutory.

 STATUTORY WELFARE ACTIVITIES ARE AS FOLLOWS:

Canteen Crèche, drinking water, storing and sitting, bathroom, rest shed, welfare officer, ambulance,
gratuity, dispensary, medical officer, washing allowance and bonus under bonus act. Non statutory
welfare measures are recreation club, transportation subsidiary, nursery school, library quarters, accident
benefits etc.

36
THE MAN POWER IN TORRY HARRIS

CATERGORY OF EMPLOYEES NUMBER OF EMPLOYEES

EXECUTIVES AND MANAGERS 50
SUPERVISORS 40
STAFF 60
GENERAL WORKERS 450
TOTAL 600
(fig.2)

B. FINANCE DEPARTMENT

The business functions of a finance department typically include planning, organizing, auditing, accounting and
controlling its company’s finances. The finance department also usually produces the company’s financial
statements.
Torry Harris Has an efficient finance department headed by the Deputy Financial Controller, who is assisted by
Deputy Finance Managers. DFC is responsible for shaping the fortunes of the company, preparing budgets,
raising funds, keeping different accounts. There is an MIS to assist the finance department. Each cash payments
and receipts are entered into computer. The finance department itself is divided into different sections like
General Accounts, Costing, and Budgeting, Bills, Establishments and Provident fund. Each Accounts section
has its own function.

37
 FINANCE DIRECTOR

CHIEF ACCOUNTANT

EDP OFFICER

EDP ASSISTANT

ACCOUNT ASSISTANT

Source- Company records (fig.3)

DUTIES AND RESPONSIBILITY OF FINANCE DEPARTMENT

 Purchase bills passing and payment to suppliers

 Sales invoice records

 Debt collection

 Budgeting and costing

 Statutory auditing

 Finance control

 Sales accounting

 Generation and utilization of funds

38
  Cost record

 Handle all auditing and taxes

 Preparation of wage bills

 Treasury Operations

DEPUTY FINANCE CONTROLLER

Deputy finance controller is having the overall responsibility of the finance department, which include co-
ordination of audit, Board meeting and company taxation. Deputy finance controller co-ordinates the
functioning of bill passing establishment section, debt collection, cash and bank.

 Ledger which includes general ledger, containing balance sheet items and expense ledger covering the
revenue expenses.
 Sundry creditors and debtors ledger.
 Bank book in which all bank payments and receipts are entered.
 Subsidiary ledger which include individual accounts maintained by each department.

C.MARKETING DEPARTMENT

The marketing department is one of the most important departments in Torry Harris. The function of marketing
department includes:

 Have to find out customers.

 To fix the price.
 To fix the period supply.
 To fix the terms of delivery and payment.

39
The marketing department is headed by marketing manager, and there are deputy managers. The department
generates the strategy that underlies sales technique, business communication and business development. It is
integrated process through which companies build strong customer relationship and creative value for their
customer and themselves.

MARKETING DEPARTMENT HAS TWO SECTIONS

 ISSUE OR DISPATCH SECTION

The main functions of the dispatch sections are

 Preparation of schedule of dispatch and actual dispatch
 Execution of Sales order
 Maintenance of daily stock register.
 Advertising parties about dispatch effected.

 OFFICE SECTION

 Preparation of sales budget, sales plan and monthly allotment, correspondence with parties, issues of
sales offers and follows up of routine and regular matter
 Preparation of sales quotation and letter and amendments.
 Maintenance of sales offers, register book and other necessary information.
 Keeping of all files up to date.
 Preparation of sales order, dispatch and delivery notes.

DUTIES AND RESPONSIBLITIES OF ASSISTANT GENERAL MANAGER MARKETING

 AGMM is responsible for sales and distribution of product.

 AGMM is directly responsible for implementing the market policy.

 AGMM is responsible for maintaining customer satisfaction.

 Responsible for energizing, co-coordinating various aspects of marketing including market research,
sales forecast, advertising, sales promotion and transportation.
40
  AGMM place a crucial role in price fixation.

 AGMM has responsibility regarding after sale service and complaint handling.

D.EXPORT DEPARTMENT

Torry Harris is a 100 % export oriented industry. The marine products play a vital role in the export, national
income. The export requires certain legal formalities. The MPEDA (Marine Product Export Development
Authority) and ECGC (Export Credit Guarantee Corporation)
In Torry Harris market department and export department is combined and known as export department. The
main markets of the products are USA, Japan ,Europe and South, East Asia the export and marketing
department should have a knowledge about current market conditions, international economic situation etc. The
price rate will be high during the season period so company purchase shipment to earn more profit.
The company gets financial assistance of various institutions. Short term and term loans are required for this
exporting purpose. ECGC and Commercial banks are the main financial sources for the export process. The
ECGC gives pre and after export financial services. Export being made under letter of credit. Most of the
consignments are going under cost and freight method. Squid, Cuttlefish, octopus, fish and fish products are the
important exporting products of the company.

E.PURCHASE DEPARTMENT

The purchase department is called up on to purchase the right type of goods, at the right time from the suppliers
from harbor, and at the right price. According to Alford and Betty ‘purchasing is the procurement of material
suppliers, machine tools, service required for the equipment, maintenance and creation of manufacturing plan.
Torry Harris is an international company so they needed to keep the international standard during the
production An efficient purchase department should give care on the type and higher quality of goods at right
time and right place .the purchase department is administrated by the purchase manager, he is the supreme
authority in purchasing department. Purchase manager take decision related to purchasing and it were
undertaken by the purchasing supervisors in the landing center .the efficient purchasing also reduce the wastage
of raw material .the raw material are perishable goods so the purchase department should have an extra care

41
when purchasing the goods. The purchase department should update the information about source of supply,
general business condition, new market techniques, new trade practice, commercial laws and consider office
organization and routine. The purchase manager has an adequate and up to date knowledge of source of
commercial low office organization and routine. The main raw products are squid, shrimp, cuttlefish, octopus
etc

PURCHASE MANAGER

ASSISTANT PURCHASE MANAGER

OFFICERS

OFFICE ASSISTANT

Source- Company records (fig.4)

DUTIES OF PURCHAESE DEPARTMENT

 Selection of suppliers

 Issue of purchase order

 Follow up of purchase order

 Verification and passing of suppliers bills to see that payment are made promptly

 Maintains of purchase order and vendor performance records/data

 Clearance of foreign consignment

42
 F.PRODUCTION DEPARTMENT

Production department performs an important role in an organization. It is separated from head office and at the
same time is under the control of head office. Production means creation of utilities covers all the activities of
procurement allocation and utilization of resources such as labeler, energy, material, equipment, machinery etc.
utilities are goods and services that have wanted satisfying power
The company produces and processes a wide range of products in block as well as TQF form. The processing
plants are uniquely designed with separate processing line, each line specifically catering to shrimp,
cephalopods fishes and fish products. This separate product line will help to cross contamination of the product
The company ensures that the freshest catch reach the customer by maintaining strict quality control while
procuring raw materials from the harbor and while transporting the goods on land. Under the strict supervision
of quality assurance team, utmost care of the raw material is ensured at every stage of the in-house pre-
processing. The pre-processed materials are then moved to the processing plant in perfectly chilled condition for
further processing. With a combined capacity to handle more Tons per day the company efficiently processes a
wide range of products in block as well as IQF form. The processing plants have been uniquely designed with
separate processing lines, each line specifically catering to shrimp, Cephalopods and fish and fish product
respectively thus avoiding any cross contamination.
The production department functioning continuously throughout 24 hrs of a day. The important feature of the
production department is that the functioning of all other departments likes Finance, Exports etc are related to
the external environment of the company but production department is closely related to the day-to-day
functioning of the company. In Torry Harris seafood exports production process is carried out by many section.

 Peeling section
 Grading section
 Washing section
 Freezing section

PEELING SECTION

In Torry Harris exports raw materials include a collection of three types of Cephalopods. A production
department gets the raw materials from landing canters, the materials are graded first. Grading means sorting of

43
fishes that is removing he unwanted lot. Grading. Peeling and washing are done in pre- processing centre. Here,
the grading area is called disinfection area with grading table. Mainly peeled items are categorized as two types.

 Peeled and Undeveined (PUD)

 Peeled and Deveined (PD)

GRADING SECTION

Grading is the processes of production. Grading is done on the basis of materials on depending up on the size of
the materials. Special Grading can be done as per the requirements of the customers.

WASHING SECTION

After grading the materials, the next step to wash it. Intensive care should be taken in this section. The help of
machines does the washing. Before washing the seafood is made to undergo a metal dictation by allowing them
to pass through an electronic metal dictator. The machine removes all metal particles from the materials. Waste
disposable room also attached for the purpose of dispatching the shells.

FREEZING SECTION

Freezing is an important function. For freezing the company uses the latest technologies. They are:

 Plate Freezing
 Tunnel Freezing
 Individually Quick Frozen (IQF)

Plate freezing and Tunnel freezing are Indian technologies. IQP technology is an imported technology from
Dutch the -Blast freezers are used for individual Quick freezing. Temperature of these freezers is maintained
between 35 degree C to 40 degree C for freezing it requires 1 and half to 2 hours. In plate freezers, here are 15
plates and each plate contains 6 trays.

44
PACKING SECTION

Finally the finished products are packed. The packing is done as per the customer's requirements and each one
displayed with codes.
After the completion of packing of finished goods the next important aspect is store keeping in Torry Harris
Exports, a building is provided for storing finished goods. The in charge of store room is called storekeeper.
The temperature of store room is maintained between 18 degree C to 21 degree C. The seafood’s are highly
perishable so these are stored in a well freezing store
The process of production has been considered as the most important activity in the entire moving of the
Company. The latest technologies are unavoidable matter in this process because of the necessity of high
quality products.

G.QUALITY CONTROL DEPARTMENT

The commitment to deliver the highest quality product is the guide of the company. Full-fledged
laboratory for bacteriological analysis and strict monitoring by qualified and experienced quality and persons
adhering to HACCP system ensure quality and perfection at all products. The quality control persons test the
sample of raw material, ice water etc.. Strict monitoring of all the processing stage are carried out by
experienced quality assurance personnel relaying on well-equipped state of laboratories, for chemical, physical
and bacteriological analysis, that the company has set up in each production unit

BENEFITS OF QUALITY CONTROL

 The Quality control departments try providing more reliable in service.

 The quality control department inspect the quality of the product in the each step of the production so, it
reduce cost of inspection.

 Quality control avoids reduction in the quantities of scrap, rejected parts or products

45
  Quality control is directly responsible to improve relations between a producer and a consumer in the
market place.

 Quality control introduces quality consciousness in the minds of both management and employees

H.REPAIR AND MAINTANANCE DEPARTMENT

This department is fully responsible for installation of new machines, modification of exciting machine and
operations and maintenance of all utility machines such as water treatment plant, air conditioning plant, and
efficient water plant etc.
Assistant maintenance manager is the head of the department. He delegates his authority to operators and
electricians.
There is written schedule for preventive maintenance of all utility and production machine has to forward one
maintenance service note and send it to department that will study the fault and take necessary action. After
completion of maintenance work, machine is handed over to the production department and then engineering
head will sign.

I.TRANSPORT DEPARTMENT

Transport department plays a vital role in the purchase and shipment of the product. Torry Harris vehicle is sent
to all receiving centers and the material are collected in Torry Harris transport. The vehicle will be washed and
will be kept clean always.
Torry Harris has separate parking for the transport and separate place for washing the transport. This will help
to keep up the quality that is ensuring by the Torry Harris group.
Tracking of the transport is made by time it leaves the plant and reaches the destination. The products are kept
freeze inside the transport. Very hygienic way of transporting is ensured by the transport department.

46
4.1 TASKS AND DUTIES

 Recruitment
 Selection and training
 Cross checking of ESI
 Purchase order preparation
 Invoice checking
 Preparation of show cause notice, contract agreement and quotation

RECRUITMENT

It is the process of searching for and obtaining application for job among them the right people can be selected.
Recruitment is a core function of human resource management. Recruitment refers to the overall process of
attracting, selecting and appointing suitable candidates for jobs within an organization. Recruitment can also
refer to processes involved in choosing individuals for unpaid positions, such as voluntary roles or unpaid
trainee roles. Managers, human resource generalists and recruitment specialists may be tasked with carrying out
recruitment, but in some cases public sector employment agencies, commercial recruitment agencies, or
specialist search consultancies are used to undertake parts of the process.

PROCESS OF RECRUITMENT

Prepare the basic and personnel details of workers based on their joining date month wise. Collecting the aadhar
card and bank account details from workers and prepare their basic and personnel details in an excel sheet and
collecting the aadhar and bank pass book copy. There must maintaining a clearance certificate by HR
department of the company that is mainly include name of employee, name of contractor, date of joining, the
department, date of training, signature of the department head and also conform the workers has employee
request form by the contractor. It is mainly include the name of the contractor, name of employee, address and
Aadhar details.

47
SELECTION AND TRAINING

The next stage after the recruitment process is training program. In this stage there must be give training for the
recruited employees. The recruitment is given by quality assurance department. In this training the trainer
giving the specific procedure about the production activities to the recruited employees. After the training
program there must taken the photographs of the employees. The main aim of taken the photograph is to be
identify the employees at the time of Export Inspection Agency and also there must issue the uniform to the
selected employees.

CROSS CHECKING OF ESI

Cross check between the employer contribution and employee contribution. ESI fund provides cash and medical
benefits to employees and their immediate dependents. ESI deduction is calculated on an employee’s gross pay.
Gross salary is described as the total income earned while working in a job, before any deductions made for
health insurance, social security and state or federal taxes.

Who is eligible for ESI for all the employees earning INR 15000 or less per month as wages, the employer
contributes 4.75% and employee contributes 1.75% and the total share comes to 6.5%. The company who has
10 or more than 10 workers employed and whose wages is up to 21000 is eligible for ESI registration.

PURCHASE ORDER PREPARATION

A purchase order is an official order form completed by the buyer to communicate the specific services and
products the buyer agrees to purchase from the seller including descriptions, quantities and prices. An invoice is
created by a seller to bill a client for products and services.

I prepared was a purchase order for a Hi Tide, Jimco, Quality etc.

48
INVOICE CHECKING

Invoice checking is a simple and cost effective way for a factoring company to investigate the business
transactions and invoices presented by clients or prospective clients. An ongoing invoice audit program to check
invoices raised by clients.

PREPARATION OF SHOW CAUSE NOTICE, CONTARCT AGREEMENT, QUOTATION ETC...

Show cause notice means a court order that requires a party to appear before the court and explain why a certain
course of action should not be taken against it. If the party cannot convince the court or fails to appear, that
course of action is taken. An order to show cause can be used by employers if there are legitimate grounds to
dismiss an employee. These may be due to an employee’s ongoing behavioral, negligence at work or poor
performance issues. Because the unsatisfactory conduct was particularly serious in nature, as in the case of
assault, harassment or theft. Even after they have received counseling or guidance, if the behavior still continues
the same as it was an employer may issue a show cause notice to an employee regarding imminent punishment.
A quotation is the repetition of one expression as part of another one, particularly when the quoted expression is
well known or explicitly attributed by citation to its original source, and it is indicated by quotation marks. A
quotation can also refer to the repeated use of units of any other form of expression, especially parts of artistic
works: elements of a painting, scenes from a movie or sections from a musical composition.

4.2 LEARNING SUMMARIZATION

About what I learnt in their internship training in the organization helped me to know the overall functioning of
departments in the organization. How the employees are motivated and trained in the organization towards
achieving their goals set by the organization.

It also helped me to know the co-ordination between the different levels in the organizations, and also helped
me to know the leadership skills and also to be as an initiator during the different situation. It gave me a
practical exposure to the various functional about my plan for future areas of which I only had a theoretical
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knowledge so far future. Through my summer internship programme I had good experience. Torry Harris
seafood’s helped me gain self confidence and improve my skill, through this I would be able to implement my
skill and knowledge in the organization where I would be given a chance to be an employee of the organization
and I build in confidence. I will take up the offer as an opportunity to me.

 Time management
 Punctuality
 Cooperation with others
 Proper filing and indexing

After joining my internship program at Torry Harris. I had memorable experience. In addition to daily work I
had great opportunity to meet different people working over there. I made lot of friends during the course of
internship. They were all professional, sincere and taught me patiently. I would never forget our pleasant time.
In this one month, I have established a good relationship with the employees in the organization. Besides, I
found that having flexible mind and attitude which is very important in the business world. As a part of my
study I visited different departments in the organization to make a detailed study. Finally, I would like to give
sincere thanks again to everyone in the organization who extended their support in training me to complete this
program. I believe that such experiences and skills are valuable to my future about co-operations extended by
management career. The management and the employees at Torry Harris seafood’s were very co-operative and
helpful. They provide each and every details required by me for the internship program. The trainers in each
department helped me with getting the required information and also explained me the working of each of the
department in details and they also helped me to know how the theoretical concepts that I learnt in their
internship training in the organization. Helped me to know the overall functioning of departments in the
organization. How the employees are motivated and trained in the organization towards achieving their goals set
by the organization.

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4.3 CONCLUSION

The organization study which is a part of our MBA and I did it in Torry Harris seafood (p) Ltd, Eramalloor. It
helped to understand the practical knowledge of real time organization. The company is a seafood processing
company; it is private limited and collecting raw material from the local costal and wholesalers

The organization study in the functional area of the company was a new experience for me. It gives an exposure
to the actual business and to know about the practical difficulties faced by the business. It gave an idea about
how the different works are interrelated to each other. It helps a lot to understand the theories studied in the
class. Above all I could understand about the industry procedures. The study also helped in getting an insight on
the functions of the department in an organizational practically.
This organizational study report is the result of my work and credible information I have gathered during my
period of association with the organization. I hope that the reality shock which I expect has stimulated me to
gather information to face the actual real time situation in the industry in the future which acts as an impetus for
future career prospectus. The details obtained from the company for organization study are very useful for a
professional career and decision making and the study was a great experience to know all about the working of
an organization.

REFERENCE

Reference book

 K.S.ASWATHAPPA. (1996) Human Resource Management, Himalaya Publishers, 5th Edition

 www.frozenshrimp.com
 http://mpeda.gov.in/MPEDA/exporter-directory/index.html
 http://mpeda,gov,in/MPEDA/marinr-products-exports.php#

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ANNEXURE

Date Activities Observation

1/8/2019 Employees insurance details collection Understand the number of employees

2/8/2019 Recruitment of employees To know the recruitment process
3/8/2019 Selection and training of employees To know the selection and training
procedure
5/8/2019 inventory details correction Understand the details of inventory
6/8/2019 Cross checking of ESI Understand cross checking
7/8/2019 Cross checking of EPF To know the EPF details
8/8/2019 Contact the vendors To know the vendors details
9/8/2019 Prepare a purchase order To know the purchase order
10/8/2019 Invoice checking Understand the invoice checking
12/8/2019 Recruitment, selection and training To know the procedure of recruitment,
selection and training
13/8/2019 Bill checking Understand the bill checking procedure
14/8/2019 Checking of ESI leave To know the ESI details
16/8/2019 Data entry Acquire experience of data entry
17/8/2019 Voucher checking Understand the vouchers details
19/8/2019 Rate chart preparation To know the rate chart preparation
procedure
20/8/2019 Selection of employees To know the selection process
21/8/2019 Show cause notice preparation Understand the details of show cause notice
22/8/2019 Preparing a quotation Understand the details of quotation
23/8/2019 Selection of employees and collect the Aware the employee details
details
24/8/2019 Collect the Aawas insurance details Understand the aawas insurance details
26/8/2019 Bill checking Understand the bill checking procedure
28/8/2019 Canteen bill checking Understand the bill checking procedure
30/8/2019 Prepare bonus agreement To know the bonus agreement preparation
31/8/2019 Preparing contract agreement To know the contact agreement preparation

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(fig.3)

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