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The Future of Retail Begins in the Store

Tuesday, June 5, 2018


2:00 pm ET

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Web Seminar Panelists

Tim Denman Paul Burel


Executive Editor Retail Business Unit
RIS News Fujitsu America
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prohibited. © EnsembleIQ, 2017.

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Next-Gen
Store Ops:

Bringing
Service Back
to the Store
The Store Is Not Dead
The Store Is Being Redefined
Omnichannel Fulfillment Strategy
76% Retailers report that an omnichannel fulfilment strategy
improves customer retention/frequency rates

68% Increases margins

68% Improves customer satisfaction

Source: RIS, “Supercharging Omnichannel Fulfillment”


Workforce and Task Management
33% Up-to-date task management technology in place
16% Started but not finished major upgrade

24% Will start upgrade over next two years

26% No plans to implement

Source: RIS/Gartner, “28th Annual Retail Technology Study: Wake Up Call For Digital Transformation”
Location-Based Marketing
10% Up-to-date location-based sensing technology for
marketing/communication in place

10% Started but not finished major upgrade

39% Will start upgrade over next two years

40% No plans to implement

Source: RIS/Gartner, “28th Annual Retail Technology Study: Wake Up Call For Digital Transformation”
Structured Discussion
Automated Supply Chain
Flexible Fulfillment
Task Management
Mobile First Associates
Shopper Tracking
Automating the Store
Web Seminar Panelists

Tim Denman Paul Burel


Executive Editor Retail Business Unit
RIS News Fujitsu America
Thank you for attending this Web seminar!
The recording will be available within 2 hours at
https://risnews.com/webinars

RIS News thanks the panel for their participation and


insight and also our sponsor:

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