Ratul - Set - 16 - PPD - 2 (M &D) )

London School of Science
and Technology
Pearson BTEC Level 5 HND
Diploma in Business
PPD
Unit 13: Personal and Professional
Development
Module Leader: ParisaSaadati

Internal Verifier: Dr. George Panagiotou
Issued on: 30th January 2017
Deadline: 26th May 2017
Submitted on:
Student Name:XYZ
Student ID:H1234567
Campus:Alperton
Pearson Registration Number:12345678
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London School of Science & Technology
Task 1: Written Essay
1.1 List five different approaches to self-manage learning
in bullet point and evaluate three of the approaches to
self-Managed Learning.
Definition of Self-managed learning
Self-management learning is the process through which a person or an individual can manage
his or her own learning. It also indicates the learning process of an organization or a company
which is suitable for their objectives and goals and through which their stuff can develop
their skills with the relation to the goal of that company (Throop and Castellucci, 2011).
For example, Limerick City uses self-management learning to improve the skills of their
staffs. This program helps the staff to use new technologies and new methods to fulfill the
objectives of the organization.
Approaches to self-managed learning
There are some approaches to self-management learning in the practical field of different
companies. Here five approaches are listed below:
 Learning through research

 Learning from others
 Mentoring/coaching
 Seminars
 Conferences
Three major approaches out of these five can be discussed as follows:
Learning through research
Some companies enable their staffs to research about different sectors which are related to
their objectives. This enables the staffs to collect information, analyze that information and
make decisions on the basis of that analysis. It helps staffs to learn new things, face new
Unit 13: Personal and Professional Development – January 2017

scenarios, and to develop their skills through which they can fulfill the objectives of the
company. It is the adaptive learning method through which staffs can adapt new techniques
and systems. Though it is very effective, but it is very costly and time-consuming process of a
rising company (Schermerhorn, 2013).
Learning from others
It is the process of asking directly about different issues to the superior or the colleagues who
are experienced about those issues. It also refers to the observation of others work and the
way of their working. It enables a staff to learn new works and understand the way of
working. For example, an assistant of a local state agency can learn by observing the way of
working of a current property manager. The problem of this method is, staffs can learn wrong
ways of working with their superiors and colleagues.
Learning through mentoring
It is the process of learning by the supervision of superiors or senior managers. It enables the
staffs to get knowledge and develop their skills of a particular profession. It is a very
effective approach to self-management learning (Pearson and Wilson, 2001).
From the above discussion, the most effective and efficient approach to self-management
learning is learning through mentoring. It is less costly and less time-consuming approach of
self-management learning for the local state agency. It enables the company to develop their
staff's skills in a short time and less cost.

1.2 From the scenario propose 5 different ways in which
lifelong learning in personal and professional contexts could
be encouraged.
Lifelong learning is the method of continuous learning by a person or an individual in his or

her personal and professional life. It ensures the learning for a long time by an individual.
Encouraging self-directed learning
Encouraging self-directed learning refers to the process where an individual focus on the
development of his or her own skills. He or she try to find out the needs of his or her
skills and try to find out the way to fulfill those needs (McLeod, Fisher and Hoover,
2003).
For example, a property manager of a local state agency always tries to handle more
dealings so that he or she can develop his or her skills by fulfilling the needs.
Continuing professional development
It is the process where an individual takes the initiative to develop his or her skills
continuously. In this process, it evaluates the previous knowledge and skills and
tries to maintain continuous development of the skills by fulfilling the objectives
and goals of the company. For example, as an assistant of a local state agency, I
try to develop my skills continuously so that I can be promoted to the next level.
Linking higher education with industry
It is the process of linking higher skills and education through different training and
specific courses within or outside the company which is related to the property
management (Larrivee, 2009). For example, as an assistant of a local state agency, I
will try to get more knowledge through different courses related to the real state with a
view to achieving the next level.
Further education
It refers to the post-graduation degree related to the specific field. For example, as an
assistant of a local state agency, I can get an MBA degree in the Property Development
Management.

Recognition of Prior Learning
It is the process of examining the previous learning and skills about the particular issue.
For example, as an assistant of a local state agency, I can evaluate my current condition
and can find the need of skills which are needed to accomplish the goals.

1.3 Evaluate the benefits of self-managed learning to the
individual and organization.
Coaching refers to the direct teaching of the specific skills and knowledge of a particular
profession. It indicates the process of specialized teaching for a particular profession. For
example, specific course of real estate, professional course of property development and
management etc. are the specific courses which an individual can achieve by coaching.
Mentoring indicates the supervision by the superior or the senior managers to direct the staffs
of a company. Staffs can learn under the supervision of the superior or senior managers of the
company (Kruckeberg, Amann and Green, 2011). For example, the senior managers of local
state agency supervise and give direction to the staff and assistance to fulfill the objectives of
the company.
Benefits of Coaching and Mentoring to individual
Coaching and mentoring are the most effective approaches to self-management

learning. It enables an individual to learn from the best people of specific sectors.
Through these, an individual can understand the nature of working and fulfill the
objectives of their own as well as the objectives of the company. It increases the
confidence level of an individual and enables him to develop his or her skills (Johns,
2012).
Benefits of Coaching and Mentoring to organization
Coaching and mentoring enables an organization to develop the skills of their staffs.

It ensures the fulfilment of the goals and objectives of the organization. These
approaches help an organization to increase the productivity. It also increases the
efficiency of the staffs of the organization.

Task 2
2.1 Evaluate own current skills and competencies
against professional standards and organizational
objectives
2.3 Identify development opportunities to meet current
and future defined needs




Evaluation own current skills and competencies against professional standards and
organizational objectives

SWOT Analysis for Current Skills
The SWOT analysis of my recent skills will as follow:
Strengths Weaknesses
*Good experience and communication * Lack of understanding the people
skill to manage the clients. those are related to the company.
*High level of IT skills and * Lack approach of taking initiatives.
experiences. * Not able to manage all relative staffs
*High level of planning skills. of a company.
Opportunities Threats
* Good forecasting capabilities and * The absence of taking initiative may
provide good customer services with threat to accomplish the goal.
effective communication skill. * Lack of motivation skill may affect
* Opportunities to develop the skills of the success and lifelong learning.
planning. * The less ability to understand the
* Good opportunities to develop feedback may threat to the planning.
effective communication skill.

Development Opportunities for present needs
The development opportunities for the present needs can be some kind of short training
on the related skills to the post as an assistant at a local state agency. For example, as
the assistant of a local state agency, the present needs can be, development of
communication skill, training on the marketing processes, and a short training on the
property management.
Development Opportunities for future needs
As the assistant of a local state agency, this job training will enable me to ensure the
future development of needs. I will be able to learn through practicing and performing
the activities effectively. The lifelong learning approach will enable me to ensure the
development of my skills related to the post.
M1 Identify and apply strategies to find appropriate solutions
The local state agency considers all the pinpoints of above analysis. On the basis, they
make a recruitment process for stuffing.
 They provide their best services to the employees.

 Employer provides the proper training to the employees.
 Employees can able to increase their professional skills.
From the above analysis, the management can be able to implement their efficiency by
SWOT analysis.

D1 Identifying the development needs and activities to meet
them
The local state agency provides proper training to its employees to increase their skills for a
certain work. These can ensure them to complete the objectives of the company. There is
some important function as follows:
 Development plan
 Observing the employs performance
 Take necessary action to solve their problem
 If they do better, give them another skill inject
Strength side of the plan
The local state agency makes a proper plan by considering the objectives and skills of the
employees which lead them to the success.
Weakness
The main weakness of the company is not to consider the internal problems of the firm.

Task 3
2.2, 2.4, 3.1 and 3.2: Devise a personal and professional
development plan by setting SMART OBJECTIVES
What are my Priority What activities What Target Actual date of

development do I need to support/resources date for achieving my
objectives? undertake to do I need to achieving objectives
achieve my achieve my my
objectives? objectives? objectives
Increase more 9 I have to collect I must need the I need six The actual date
than 7%, all important support of the sales months to will be within
potential information team and the other achieve six months as in
buyers about potential field workers of this targeted date.
property sales. They have to objective.
buyers, try to perform their
communicate activities
with them effectively so that
effectively and new buyer will
attract new come to us.
buyers through
efficient
marketing plan
Increase 5% 9 I need to ensure To accomplish this I need 1 The actual date
of sales the quality and objective, I need year to will be within
reasonable the support of complete the targeted
price of the management team this time.
property, and the sales objective.
collect all department. The
information financial support is
about the also needed to
property and accomplish this

provide objective.
important
information to
the buyer. Even
a have to
provide
customer
services so that
the buyers will
deal with us
again and
again.
8 I need to collect I need the help of 6 months The actual date
Develop
all information superior and senior will be within
problem-
about the managers as well as the targeted time
solving skill
problems and other colleagues. period of six
take a valuable And I need the months.
suggestion from financial support
the experienced for finding out the
superior and problems
senior effectively.
managers.
These will help
me to
understand the
problem
associated with
the property.
Then I need to
make a proper
plan on the
basis of above

things and
apply the plan
in the practical
field.
Develop 7 I need to To complete this I need 6 The actual date
initiative analysis objective, I need months to will be within 6
skills different the support of accomplish months.
opportunities management team this.
and take as well as the
initiatives support of funds
confidently. I which I can use to
need to judge collect and analysis
those the information.
opportunities
effectively so
that my
initiative may
not fall.
Understand 7 I need to learn I need to participate 6 months The actual date
marketing and the marketing different seminars will be within
selling policies and the and try to get more six months.
techniques processes of knowledge about
selling. I need the market place.
to collect all
information
about the
market and
about the
buyers as well.
Develop 7 I need to I need the help of 6 months The actual date
motivation consider the management team will be within 6
skill staffs of the and the financial months as

company as a support to provide targeted time

most important financial offers. period.
element and
collect all
information
about them. I
need to learn
about
motivational
processes and
convince the
staffs through
different
financial offers.
Review Date:
M2
Feedback from others
The feedback of others helps the company to identify the major problems and enables theme
to take actions to solve those problems.
Evidence of standards met
The local state agency has to justify their project or activities according to the proper
justification process which helps them to ensure the success more efficiently.
D2
The importance of plan can be described as follows:
 The strategic plan needs to implement to the different part of the employees.

 The knowledge gaps will be highlighted and the SWOT analysis needs to
analyze.
 Give priority to the shareholder's profitability by increasing the project
development.
 Successfully implementation the project
 Evaluation the project positive and negative side.
 Complete the whole project at the right time

3.3 Reflect critically on own learning against original aims and
objectives set in the development plan
Own progress on areas of development:
The development plan and other objectives will not work properly if I focus more on my own
learning than the main objectives of the organization. Here the own progress on the areas of
development may be the development of motivational skill, development of high ambition, as
a leader, and lead the staffs forcefully to reach the personal objectives which will go against
the fulfillment of original goals and objectives.
(1) Short term objective needs
One of the most important and short term objectives is to increase potential buyer in 7%.
Some of my personal objectives can hamper this main objective. The personal objectives like
development leadership skill may indicate the unethical forceful leading to the staffs to
achieve the main goals which will destroy the efficiency level of the staffs and may affect the
fulfillment of main objectives.
(2) Long term objective needs
One of the important long-term objectives is to increase sales up to 5%. My recent

motivational and communication skill may hamper this objective. If I cannot communicate
with the existing and new buyers and cannot convince them effectively then the sales will fall
down and it will be very difficult to increase. I need to motivate the sales department of the
organization so that they focus more on the objective of sales.

3.4 Update the development plan based on feedback and
Evaluation
Objectives Success criteria Actions Implementation

What do I want to be How will I recognize success? What methods will How will I practice
able to do How will I review and I use to achieve my and apply what I
or do better? measure my improvement? learning objectives? learn?
Communication skill I need to get all information I will use the self- I have to
about various managed communicate
communication and be learning with buyers of
conscious about the methods to property and
feedback. If I analyze the achieve my with the staffs of
feedbacks properly then I learning sales department
can measure my objectives. which will allow
improvement. me to apply my
learnings.
Leadership I need to lead staffs of I will use research As an assistant of a
different department and learn from local state
related to my post and another method agency, I have to
evaluate the efficiency to accomplish lead my
and effectivity of those this objective. subordinates
staffs. Through this which allow me
evaluation, I can measure to apply my
my leadership leadership skill.
improvement.
Teamwork I can measure my success as a I will use As a leader and
team by measuring the supervision and member of an
performance of the team; mentoring agency, I need to
even I can take feedback method to work as a team
from other members. accomplish this to achieve the
objective. goals which will
enable me to

apply my skills.
Work within deadline I can recognize my success by I will motivate all As an assistant, I
measuring that either I staffs so that need to fulfil my
complete all work and they work works within the
fulfil all objectives within efficiently predefined time
the deadline. which lead me which enable me
to complete all to complete all
work within the works within the
deadline deadline.

Task 4
4.1 Select solutions to work-based problems
Work-based problems that are problem within the organization is the most critical
problem for an organization. The problem of the local state agency can be solved by
the following basic generic problem-solving method:
Problem identification
To solve the problems, at first state agency need to identify their problems. The
major problems can be listed below:
 Underperformance of the Staffs

 Losing actual and potential customers to the competitors
 Missing deadlines of the projects
 No development programs through CPD for staffs
 Poor communications between employees and employers
 High level of turnover
 Reduced productivity and Poor performance
In this case, the researcher will focus on the poor communication problem between
employees and employers.
Generating alternative solutions

There is some various solution which can be used by the local state agency. These solutions
can be listed below:
 A state agency can control its staffs and employees to communicate properly and
effectively.
 It can arrange different training program to train an employee to develop good
communication skills.
 Can arrange continuous supervision and mentoring the staffs of the company.
 Apply different communication theories
Evaluating
Supervision and mentoring will be the best and cost effective solution for the state agency.
Basically, it will take no extra time to train the staffs of the organization, it will work
automatically when the staffs are being busy in their work (Hughes and Youngson, 2009).
Selecting an alternative
The best alternative solution for the state agency will arrange different training program for
developing the communication skills of the staffs. Though it is costlier than any other
approach but it is very effective due to solving these kinds of problems. If it does not work
then the agency can apply different communication theories internally.
Implementing
The implementation must be done effectively and efficiently so that the company can train to
face the recent problems of the company. It must be implemented as soon as possible
(DeCenzo and Silhanek, 2002).
Following up on the solutions
The state agency must monitor the situations after solving or implementing the processes. It
will enable them to find out the actual result and the most recent situation of the organization
through which they can find out the gap between implementation and can solve those as soon
as possible.

M3





4.2 Communicate in a variety of styles and appropriate
manner at various levels
The screenshot of e-mailing my CV is given below:

4.3, D3 Evaluate and use effective time management
strategies
Time management Strategy is the method of managing time in an effective way

which leads the organization to the ultimate success. It will help the organization
to achieve the goals and objectives within a predefined time. There are some
strategies to manage the time of an organization. The first strategy is Prioritising
workloads. It refers to complete the important job first. The second strategy is Setting work
objectives (Daft, 2014). It enables the state agency to complete the work in time by
evaluating the objectives. it also ensures the productivity of time. Using time effectively
is another strategy which ensures the proper using of time and it leads an organization to
the point where they can waste their time. Making and keeping appointments enables a
company to make appointments for different works so that they can complete within
time. The last strategy is Reliable estimates of task time which mean estimating the
required time for different work (Bolton, 2011). These all strategies are very effective
in the time management process. A local state agency can apply these to manage their
time. But if we talk about the best then it will be the Reliable estimates of task time
because it ensures the proper use of time more effectively than any other strategies.

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London School of Science

Module Leader: ParisaSaadati

Deadline: 26th May 2017

Instructions & Learner Declaration

Signature & Date:

Task 1: Written Essay

1.1 List five different approaches to self-manage learning

in bullet point and evaluate three of the approaches to

Definition of Self-managed learning

Approaches to self-managed learning

 Learning through research

Three major approaches out of these five can be discussed as follows:

Learning through research

Unit 13: Personal and Professional Development – January 2017

Learning from others

Learning through mentoring

Unit 13: Personal and Professional Development – January 2017

1.2 From the scenario propose 5 different ways in which

lifelong learning in personal and professional contexts could

Lifelong learning is the method of continuous learning by a person or an individual in his or

Encouraging self-directed learning

Continuing professional development

Linking higher education with industry

Unit 13: Personal and Professional Development – January 2017

Recognition of Prior Learning

Unit 13: Personal and Professional Development – January 2017

1.3 Evaluate the benefits of self-managed learning to the

individual and organization.

Benefits of Coaching and Mentoring to individual

Coaching and mentoring are the most effective approaches to self-management

Benefits of Coaching and Mentoring to organization

Unit 13: Personal and Professional Development – January 2017

Unit 13: Personal and Professional Development – January 2017

2.1 Evaluate own current skills and competencies

against professional standards and organizational

2.3 Identify development opportunities to meet current

and future defined needs

Unit 13: Personal and Professional Development – January 2017

Unit 13: Personal and Professional Development – January 2017

Unit 13: Personal and Professional Development – January 2017

Unit 13: Personal and Professional Development – January 2017

Unit 13: Personal and Professional Development – January 2017

SWOT Analysis for Current Skills

The SWOT analysis of my recent skills will as follow:

Unit 13: Personal and Professional Development – January 2017

Development Opportunities for present needs

Development Opportunities for future needs

M1 Identify and apply strategies to find appropriate solutions

 They provide their best services to the employees.

Unit 13: Personal and Professional Development – January 2017

D1 Identifying the development needs and activities to meet

Strength side of the plan

Unit 13: Personal and Professional Development – January 2017

2.2, 2.4, 3.1 and 3.2: Devise a personal and professional

development plan by setting SMART OBJECTIVES

What are my Priority What activities What Target Actual date of

Unit 13: Personal and Professional Development – January 2017

Unit 13: Personal and Professional Development – January 2017

Unit 13: Personal and Professional Development – January 2017

company as a support to provide targeted time

Feedback from others

Evidence of standards met

The importance of plan can be described as follows: