Analyze the Case ‘Reinventing Performance Management’ and answer the following questions in a MS
PPT Presentation, not exceeding 5 slides and submit through eKOSH (20 Marks)
Explain how each drawback is addressed through appropriate action taken by the organization.
DRAWBACK
Annual performance reviews were in place;
once-a-year objectives which were cascading ;
end of the year assessment; no chance for real
time improvement of performances; consumed
tons of time
Ratings were mostly the reflection of rater
rather than ratee : Peculiarities of perception of
the rater accounted for 62% variance in ratings of
ratee
Approach of “Simplest view of employee”: A
common platform to gauge performance of
employees on a predefined set of parameters;
didn’t had much scope for expressing variety and
nuance of employee
Main objective : collect data (mostly subjective
about what the rater thinks) about what
employees did through-out the year to rate
employees
Usage of performance evaluation data : to
arrive at a particular number/rating for the
employee; compensations were based solely on
rating in relation to relative cadres of employees
Performance was a long-term entity to be
measured and more importantly managed.
APPROPRIATE ACTION
Quarterly or end of project performance
analysis; relying on weekly check-ins with
managers to seek guidance & keep
performance on course
Recognize individual Performance : review at
the individual level resulted in team leaders being
not asked about the skills of each team member
but about their own future actions with respect to
that person
Approach of “Richest view of employee” : High
performance individuals were recognized through
variable compensation; it helped to helping
employees to use their strengths with great clarity
of purpose & expectations
Main objective : ascertained the facts of
performance to arrive at a data pool of employee
strengths, perceptions and finally to act upon
them
Usage of performance evaluation data : to
arrive at number of unaccountable factors such as
difficulty of project assignments in a given year
and contributions to the organization other than
formal project
Performance became a real-time entity
capable of get measured quickly and
improved- often called “Performance
snapshots”