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Pizza Hut is always evolving and aims to bring the best European flavours to wherever it operates in.

Over 150 dishes, appetizers, chef recommendations, different crusts, toppings and pasta selections are
available to customers from its extensive á la carte or set menus. Pizza Hut strives to make every bite
an enjoyable experience. In addition to being the city’s largest professional take-out order operator,
Pizza Hut guarantees a hot and fresh European dining experience in every delivery.

THE MARKET
Pizza Hut is the most established pizza restaurant
in Hong Kong and Macau, with a commitment to
providing excellent food and services. Hong Kong
and Macau Pizza Hut provides dine-in, take out,
and delivery services. At present, there are over
80 stores in Hong Kong and Macau.
Pizza Hut has been serving Hong Kong for almost
30 years. The first Pizza Hut restaurant opened in
Hong Kong in 1981, and the first delivery service
began in 1992. In 1987, Jardine Matheson & Co.
Ltd. took over the Hong Kong Pizza Hut franchise,
and has been operating the famous chain to this
present day, upholding “Customer Mania” as its core
corporate culture. To date, Pizza Hut is the largest
pizza and pasta chain restaurant in Hong Kong, with
over 4,000 employees dedicated to over 80 stores
in Hong Kong and Macau.
The vision of Pizza Hut is to be the leading
casual dining restaurant in Hong Kong and Macau
by bringing customers enjoyable yet affordable
European cuisine by capitalising on its brand
equity. The brand strives to be the number one
pizza delivery provider by offering world-class
pizza delicacies that are always delivered hot
and on time.

ACHIEVEMENTS
The success of Pizza Hut in Hong Kong is two brothers quickly saw the potential of this new market with restaurants in more than 90 countries
evident from the number of industry awards it has enterprise. and territories around the world.
garnered over the years. After borrowing $600 from their mother, they
It received both the EFFIE Gold and the Yahoo! purchased some second-hand equipment and THE PRODUCT
Emotive Brand Awards in 2008 and 2009. Organised rented a small building on a busy intersection in Pizza Hut is always evolving and aims to bring the
by HK4As, the EFFIE award recognises brands for their hometown. The result of their entrepreneurial best European flavours to wherever it operates in.
effective marketing promotions while the Yahoo! efforts was the first Pizza Hut restaurant and the Over 150 dishes, appetizers, chef recommendations,
Award is conferred to brands that have been foundation for what would become the largest and different crusts, toppings and pasta selections are
selected by online users as their favourite brands. most successful pizza restaurant chain in the world. available to customers from its extensive á la carte
In 1977, Pizza Hut was acquired by PepsiCo Inc. or set menus. Pizza Hut strives to make every bite
HISTORY In October of 1997, PepsiCo spun-off Pizza Hut and an enjoyable experience. In addition to being the
The legacy of Pizza Hut began in 1958, when its two other brands thereby forming Tricon Global city’s largest professional take-out order operator,
two college students from Wichita, Kansas, were Restaurants Inc. In May of 2002, Tricon Global Pizza Hut guarantees a hot and fresh European
approached by a family friend with the idea of Restaurants Inc. changed its name to Yum! Brands, dining experience in every delivery.
opening a pizza parlour. Although the concept was Inc. to reflect its expanding portfolio of brands. At Pizza Hut, the pizza dough is made fresh
relatively new to many Americans at that time, the Today, Pizza Hut is the recognised leader in the every day. The Dough Master at each Pizza Hut

SUPERBRANDS VOLUME V
store oversees the pizza dough rolling process Golden Crust™ Pizza relaxing environment.
and ensures the pizza base is prepared fresh and Double experience of crispy and soft that delivers BRAND VALUES
baked to perfection, resulting in pizzas that surpass the ultimate savoury sensation! Customers can enjoy Pizza Hut’s casual dining
homemade ones. experience anytime, anywhere with their friends
When choosing wholesome ingredients for the RECENT DEVELOPMENTS and family for a joyful occasion.
pizza dough, Pizza Hut only selects the best quality Pizza Hut has set up a new entity called PHD, The Joy of Sharing
wheat to maintain the highest quality standards an edgy brand created to take pizza delivery to Pizza Hut provides a wonderful casual dining
and superb taste. The Pizza dough is mixed by the next level. The first of the four stores in Hong for customers and their loved ones! Through the
a dough mixer for consistency and to ensure the Kong store opened in April 2008, and to date, PHD sharing of a perfect and unforgettable experience
best texture. Following this, the Dough Master at operates in 11 countries and is still growing rapidly. of the special delicacies that Pizza Hut is dedicated
each store expertly rolls the dough into its famous in offering, Pizza Hut brings joy and happiness that
pizza base. PHD represents the following values: helps build strong bonds between customers and
Only the freshest imported vegetables and • Young, resolutely modern and edgy their loved ones.
ingredients are selected for our pizzas to guarantee • Focused on Delivery and Take-out business
The Joy of Freedom
the best quality. • Deliver Hot and Fresh Pizza
Enjoy a touch of tranquility at the new Pizza Hut
Thin’N Crispy® Pizza stores. A palette of black, brown and orange hues
interweaves with the minimalist decor to create
Crispy, crunchy, cracking goodness that
an environment of laid-back casual ambience. For
explodes in your mouth with a wide range of
more privacy, the sofa zone is specially designed to
delicious toppings.
let customers enjoy fun times with their friends in a
Stuffed Crust Pizza more intimate setting.
Soft Melted Mozzarella Cheese stuffed into a hand- The Joy of Togetherness
rolled crust for a big burst of flavour. The laid-back casual environment, excellent
Pan® Pizza service and European delicacies all make up the
Crispy on the outside and all soft and fluffy most sensational and valuable gathering experience
inside, baked to golden perfection in our
signature Pan!
• Offer value products

PROMOTION
In addition to its regular promotions featuring
its latest product and service offerings, Pizza Hut
raises its brand profile in the community by actively
contributing to the society, which is also part of
Pizza Hut’s corporate mission. Pizza Hut organises
community service initiatives that bring family and
friends together to engage in worthy causes. For for customers and their loved ones.
the most joyful gatherings, customers can indulge in THINGS YOU DIDN’T KNOW ABOUT
sharing Pizza Hut’s special delicacies anytime, which PIZZA HUT
ties in with Pizza Hut’s philosophy of fostering familial
closeness – a value it associates with a blissful dining
Setting up their first restaurant, the
experience at its restaurants. two founding brothers realised that
Kids Fun Tour the building could only accommodate
a signage with space for just nine
The Kids Fun Tour programme offers a characters. They wanted to use the
different type of learning that cannot be found at word "pizza" in the name, which
schools. In the programme, children are given the would leave only enough space for a
opportunity to learn how to make their own pizzas second word with three letters. A
in a professional kitchen under the guidance of family member suggested the building
looked like a hut - and the famous
experienced chefs. They are taught table etiquette
name Pizza Hut was born.
and get to enjoy European cuisine in a fun and

H O N G KO N G ’ S S T RO N G E S T B R A N D S

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