Christina Varelli

456 Graduate Way, Melbourne VIC 3000

Ph 03 9567 890
Mobile 0410 999 000
Email name.here@gmail.com

CAREER OBJECTIVE

I am seeking a graduate role in government where I can contribute my research and

analytical skills to the development of policies in youth justice and community engagement.

EDUCATION

Bachelor of Arts 2011 - current

La Trobe University
Majors: Politics; international development
Anticipated completion date: Nov. 2013

RELEVANT EXPERIENCE

Policy Research - 4 week placement Dec 2011 – Jan 2012

Offices of Member for Darebin – Michael Honest MP

I took the initiative to organise an unpaid placement in the local office of a federal MP. After
a few days of observation and training, I was given responsibility of working on an issue that
was being debated in the local community.

Achievements:
 Responded to over 50 local constituent email and phone queries
 Updated the website content and added a new FAQ section which proved popular
 Wrote an analysis of the views of the community on this issue and presented the
paper to the Member for Darebin

Legal Assistant June 2012 – Dec 2012

Eltham Legal Service

As part of a community volunteering program at University, I volunteered at the Eltham

Legal Service to perform reception and clerical duties, which included providing details on
services available to members of the public seeking legal support.

Achievements:
 Undertook initial client intake interviews when Legal Assistant was unavailable, which
resulted in clients feeling satisfied that they were being assisted
 Completed accurate entry of confidential new client records onto database

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EMPLOYMENT

Team Leader Feb 2012 - Current

Sportsgirl, Northland

My role at Sportsgirl involved supervision of a team of 7 casual staff in a fast paced retail
environment; providing friendly, efficient service and advice to a diverse clientele; inducting
and training of new casual staff; handling customer complaints calmly and diplomatically;
and overseeing all stock displays and in-store promotions.

Achievements:
 Achieved highest store sales for Melbourne region in first half of 2012
 Awarded ‘Customer Service Champaign of the Month’ twice at Sportsgirl
 Provided weekly reports to store management on team sales achievements

Coach May 2011 – Dec 2012

Eltham Gymnastics

As gymnastics coach, I developed training session plans and organized travel to venues for
the under 14’s girls team; taught skills and provided feedback to the athletes and their
parents. In addition I taught a Women’s Artistic Gymnastics class 2 nights per week.

Achievement:
 Coached the Under 14’s team to 2011 National Finals in Brisbane – Won Silver medal

Tutor Feb – Nov 2011

I provided private tutoring of a Year 11 student weekly throughout school year in
mathematics and Mandarin. Each week I created lesson plans and assessment tasks, and
liaised with parents to discuss progress and learning strategies.

Achievement:
 Student achieved VCE ‘A’ grades for both mathematics and mandarin

INTERESTS

Competitive gymnastics: Member of regional squad 5 years running

Won bronze at Uni Games 2011 for solo routine

Diamond Valley Church: Youth Group leader position held for 3 years
Facilitate weekly meetings and arrange speakers

Fund raising for Red Cross Raised over $500 in 2011 by seeking donations on campus

KEY SKILLS
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Customer Service
 Receive regular positive feedback from both management and customers for
developing excellent customer relations as a Team Leader at Sportsgirl
 Awarded ‘Customer Service Excellence’ twice whilst at Sportsgirl
 As a volunteer, selected to assist customers at Eltham Legal Service by answering
queries on reception and referring them to resources and further assistance

Research
 Created a detailed research report on constituent views of planning regulations
during placement at the offices of Michael Honest MP.
 Received a Distinction for a 5000 word literature review on Australian Women in
Politics as a 2rd year assignment
 Interviewed 10 war veterans in the local community over a 6 week period as primary
research for studies in research methods in sociology
 Successfully designed a new survey instrument for use in the above interviews

Interpersonal skills
 Tutored a 16 year old school student in Mathematics and Mandarin, developed a
rapport with the student, providing feedback and encouragement
 Active member of La Trobe University Debating Club
 Leadership role with Diamond Valley Church Youth Group for the last 3 years
 Received Coach’s Award for motivating junior gymnasts at Eltham Gymnastics

ADDITIONAL SKILLS

Technology: Advanced Microsoft Office, confident user of SPSS for analyzing survey data
Languages: Fluent Mandarin (8 years study)

REFEREES

Dr. U. R. Best Mr. A. B. Smith

Sociology lecturer Area Manager
La Trobe University Sportsgirl
9479 1000 9853 2004
u.best@latrobe.edu.au a.smith@sportsgirlnorth.com.au

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