Bachelor of Science in Business Administration Major in Marketing Management

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BACHELOR OF SCIENCE IN BUSINESS ADMINISTRATION

MAJOR IN MARKETING MANAGEMENT
CHAPTER 3
TECHNICAL ASPECT
The technical aspect is the discussion of basic and operation flow of the
project. The technical aspect is one of the essentials of this study because this
factor responds to the technicalities and basic structure of the proposed
study. This includes the equipments, materials, structure plan and also the
source of the supplies use in the proposed project. Business plans,
promotional strategies, utilities, facilities, layout design and location includes in
this chapter.
A. SERVICE
It is a one specialized service provider that will cater both pet parents and
their fur babies.The business will provide superior customer service with a high
quality care and services; a clean, upscale, odor free, enjoyable
environment conducive to giving professional trusting service; the
convenience of offering clients a wide range of services in one environment;
and an accessible location for the customers comfort. It will surely get the
pet owners and their pets feeling and looking great in no time at all.
The business will offer a wide range of services for the pet owners and their
pets which include:
For Pets:
 Full Grooming – includes bathing, brushing, blow dry, hair and nail
trimming and eyes and ear cleaning
Duration: 2 Hours
2

 Bath, Brush and Blow Dry Packages – perfect for in-between groom,
to keep your pets looking at their best
Duration: 1 Hour
 Hair and Nail Trimming – maintains a healthy coat and skin; nail trims
not only help keep the nails short but helps reinforce healthy foot
structure and posture; reduces the risk of infection
Duration: 1 Hour
 Ear Cleaning – prevent build up of dirt and ear infections
Duration: 15-30 Minutes
 Medicated Bath – a therapeutic bath in which medication is
dispersed in water that provides soothing comfort and healing to
your dog after surgery or because of a skin condition
Duration: 30 Minutes
 Pet Massage – for stress and anxiety reduction, healing aid and
improves body functions
 Veterinary Services – on-call Veterinarian for a regular check ups,
vaccinations and deworming
For Pet Owners:
 Back Massage - encourages relaxation, relieves stress, improves

circulation and relaxes muscles
Duration: 30 Minutes to 1 Hour
 Foot Massage - improves circulation, stimulates muscles, reduces
tension, and often eases pain
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 Hair Cut - prevents broken, splitting ends to travel up the hair causing
more damage and making hair appear shorter
 Shampoo and Blow Dry – includes shampoo, blow dry and styling
 Hair Color – personal choice of hair color with blow dry and styling
Duration: 1 Hour
 Manicure – includes nail cleaning and shaping, cuticle treatment
and a relaxing hand and wrist massage finished off with favorite nail
polish
 Pedicure – includes nail cleaning and shaping, cuticle treatment and
nail polish with an antibacterial foot soak and a mini foot massage
 Hand and Foot Spa – exfoliate using a combination of sea salt and
VCO, includes an invigorating massage that helps relieve the tired,
aching legs and feet and restores energy
Duration: 1 Hour
B. SERVICE PROCESS
The service process is the way in which a company works so that a customer
receives service.
Pet Grooming Services
Step 1: Inquiry
 Customer inquiries about the services
 Present the available services
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Step 2: Registration
 Fill out Pet Data Sheet stating the date of visit, pet’s name, age,
gender, color, breed, name, address and contact number of the
owner and the service/s they want to avail
Step 3: Service Availment
 Perform the chosen service for the pets
Step 4: Billing
 Payment for the service/s availed

 Issuance of Loyalty Card
Salon Services for the Pet Owners
Step 1: Inquiry
 Customer inquiries about the services
 Present the available services
Step 2: Registration
 Fill out Client Data Sheet stating the date of visit, name, age, address
and contact number and the service/s they want to avail
Step 3: Service Availment
 Perform the chosen service

5

Step 4: Billing
 Payment for the service/s availed

 Issuance of Loyalty Card
C. ESTABLISHMENT SIZE AND SERVICE SCHEDULE
C.1 Establishment Size
The establishment will be located at One Asia Business Center in Biñan City,
Laguna. The location of the establishment is coviniently located within the
Jubilation New Biñan, making it highly accessible to the targeted market
with lot area 40x40 sq.ft and a rental fee of Php 30,000.00 per month.
C.2 Service Schedule
The proponents intend to have the operations from Monday to Sunday. The
service schedule of the business is from 9:00 in the morning until 6:00 in the
evening for a total of 9 hours. Each employee will work 8 hours per day, non-
working holiday will be excluded from the number of plant operation. There
will be no shifting in the business because each employee is required to work
for only 8 hours a day.
Operation Schedule
No. of Days in One Year 365 days
Less: No. of Holidays 11 days
No. of Days of Operation 354 days
Working Schedule
1 shift per day 9:00 am – 6:00 pm

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Regular Holidays:
January 1 New Year's Day

April 9 Araw ng Kagitingan
April 18 Maundy Thursday
April 19 Good Friday
May 1 Labor Day
June 12 Independence Day
August 12 Eid'l Adha
August 26 National Heroes' Day
November 30 Bonifacio Day
December 25 Christmas Day
December 30 Rizal Day
Special Non-Working Days:
February 5 Chinese New Year

February 25 EDSA Revolution Anniversary
April 20, 2019 Black Saturday
August 21 Ninoy Aquino Day
November 1 All Saints' Day
December 8 Feast of the Immaculate Conception of Mary
December 31 Last day of the year
Additional Special Non-Working Holidays:
November2
December 24
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Computation of Working Days
No. of Days in a Year 365
Less:
No. of non-working days 11
Day off (Twice a Month) 24
Total No. of Working Days 330
ANNUAL SERVICE BASED IN MARKET SHARE

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D. TOOLS, EQUIPMENT, FURNITURES AND FIXTURE AND SUPPLIES
D.1. Pet Grooming Tools, Equipments and Supplies (Consumables)
EQUIPMENT QTY UNIT UNIT COST TOTAL COST
Pet Hair Blower (Heavy Duty) 2 Pcs. 4,999.00 9,998.00
Grooming Table (2ft x 3ft) 3 Pcs. 6,000.00 18,000.00

Pet Cage (2ft x 3ft) 5 Pcs. 5,500.00 27,500.00
TOTAL: 55,498.00
TOOLS QTY UNIT UNIT COST TOTAL COST

Pet Hair Clipper (Heavy Duty) 3 Pcs. 8,000.00 24,000.00
Pet Electric Flea Comb 2 Pcs. 299.00 598.00
Loop Arm Body Holder Rope
3 Pcs. 203.00 609.00
Harness
Pet Bathing Shower 3 Pcs. 605.00 1,815.00
TOTAL: 27,022.00
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TOTAL
SUPPLIES (CONSUMABLES)
QTY UNIT UNIT COST COST
Pet ToothBrush 30 Pcs. 75.00 2,250.00
Pet Toothpaste 20 Pcs. 75.00 1,500.00
Pet Hair Brush Glove 5 Pcs. 59.00 295.00
Pet Hair Brush 3 Pcs. 177.00 531.00
Pet Organic Shampoo 12 Gals 229.00 2,748.00
Pet Conditioner 12 Gals 350.00 4,200.00
Pet Shampoo Cleaning Bath Salt

20 Pcs. 88.00 1,760.00
Ball Spa
Pet Mists 20 Btls 88.00 1,760.00
TOTAL: 15,044.00
D.2. Salon Tools, Equipments and Supplies (Consumables)
TOTAL
EQUIPMENT QTY UNIT UNIT COST
COST
Heavy Duty Hair Blower 3 Pcs. 1,550.00 4,650.00
Shampoo Wash Unit 2 Pcs. 15,000.00 30,000.00
Professional Hair Steamer (Rolling) 1 Pcs. 4,649.00 4,649.00
TOTAL: 39,299.00
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TOTAL
TOOLS QTY UNIT UNIT COST
COST
Hair Iron 3 Pcs. 1,644.00 4,932.00
Professional Hair Curler 3 Pcs. 898.00 2,694.00
Hair Clipper 3 Pcs. 8,000.00 24,000.00
Professional Hairdressing Salon Hair

3 Set 222.00 666.00
Comb Set
Multifunction Hair Brush Set 3 Set 442.00 1,326.00
Curler Fashion Wavy Hair Set 3 Set 73.00 219.00

Shampoo Massage Brush Comb
3 Pcs. 103.00 309.00
Hair
Hair Clip Set 3 Set 68.00 204.00
Hair Dressing Cape 5 Pcs. 94.00 470.00
Professional Apron Barber 3 Pcs. 164.00 492.00
Hair Coloring Mixing bowl Set 3 Set 79.00 237.00
Barber Brush Soft Tools 3 Pcs. 126.00 378.00
Shower Head Spray 2 Pcs. 118.00 236.00
Portable Stainles Steel Nail Art Set 2 Set 120.00 240.00
Folding Foot Bathtub 2 Pcs. 999.00 1,998.00
Hand & Foot Spa Acupoint 2 Set 353.00 706.00
TOTAL: 39,107.00
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SUPPLIES (CONSUMABLES) QTY UNIT UNIT COST TOTAL COST
Hair Cap (100pcs) 3 Packs 112.00 336.00
Salon Ear Cover Protection 3 Packs 78.00 234.00
Hair Shampoo (150g) 10 Btls. 300.00 3,000.00
Hair Conditioner 10 Btls. 400.00 4,000.00

Mask Keratin Smooth Treatment
10 Btls. 230.00 2,300.00
(180 mL)
Moroccan Argan Oil Hair
10 Btls. 139.00 1,390.00
(1000ml)
Keratin Mask Advanced

10 Btls. 214.00 2,140.00
Molecular Roots (60ml)
Hair Spa (1000ml) 10 Btls. 300.00 3,000.00
Whitening Repair Foot Cream 10 Tubes 88.00 880.00
Spa Essential Relief Rub(50g) 10 Tubes 105.00 1,050.00
Hand and Foot Mask Hydration 10 Packs 234.00 2,340.00
Nail Polish (Asst. Colors) 24 Btls. 75.00 1,800.00
Powder (500g) 3 Pcs. 189.00 567.00
TOTAL: 23,037.00
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D.3. FURNITURES AND FIXTURES
DESCRIPTION UNIT QTY UNIT PRICE TOTAL

Split Type Aircon, 1.5HP, Basic
Unit 3 34,498.00 103,494.00
Inverter
50" Smart TV Unit 1 22,998.00 22,998.00
Sofa with Side Table Set 2 22,000.00 44,000.00
Display Cabinet with Wheel Pcs. 1 10,500.00 10,500.00
7.4 cf Refrigerator, Single Door Unit 1 10,999.00 10,999.00
Mobile Pedestal Cabinet Pcs. 1 4,270.00 4,270.00
Reception Table Pcs. 1 15,000.00 15,000.00
Low Back Office Chair Pcs. 2 2,310.00 4,620.00
Styling Chairs Pcs. 3 5,900.00 17,700.00
TOTAL: 233,581.00
D.4. OFFICE EQUIPMENT
Computer Set 1 40,000.00 40,000.00
Printer Unit 1 12,000.00 12,000.00
Vacum Cleaner Unit 1 7,000.00 7,000.00
TOTAL: 59,000.00
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D.5. OFFICE SUPPLIES
UNIT
DESCRIPTION UNIT QTY TOTAL
PRICE
Bond Paper, A4 Rms. 5 150.00 750.00
Ballpen, Black Bxs. 1 240.00 240.00
Calculator, Big Pcs. 1 500.00 500.00
Business Card Bxs. 1 125.00 125.00
Cash Box, Large Pcs. 1 1,250.00 1,250.00
Clip Board Pcs. 2 42.50 85.00
Correction Tape Bxs. 1 600.00 600.00
Daily Time Card, 100's Packs 1 100.00 100.00
Filing Box Pcs. 2 225.00 450.00
Filing Tray, 5 Layers Pcs. 1 300.00 300.00
Ink, Continous Refill Set 1 720.00 720.00
Pencil Bxs. 1 78.00 78.00
Pencil Sharpener Pcs. 1 350.00 350.00
Permanent Marker, Broad, Black Bxs. 1 552.00 552.00
Record Book, 500 Leaves Pcs. 4 100.00 400.00
Staple Wire # 35 Bxs. 1 48.00 48.00
Stapler Pcs. 1 320.00 320.00
TOTAL: 6,868.00
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D.6. JANITORIAL SUPPLIES

Air Freshener, Spray Cans 4 290.00 1,160.00
Alcohol Btls. 4 80.00 320.00
All - Purpose Cleaner Btls. 3 120.00 360.00
Broom Pcs. 1 180.00 180.00
Detergent Powder Kls. 5 200.00 1,000.00
Dipper Pcs. 2 25.00 50.00
Dishwashing Liquid Btls. 3 80.00 240.00
Disinfectant Liquid Btls. 3 295.00 885.00
Disinfectant Spray Cans 5 350.00 1,750.00
Doormat Pcs. 6 88.00 528.00
Dust Pan Pcs. 2 50.00 100.00
Furniture Cleaner, Spray Cans 3 400.00 1,200.00
Garbage Bag Packs 5 700.00 3,500.00
Glass Cleaner W/Handle Pcs. 2 300.00 600.00
Glass Cleaner, Spray Btls. 3 150.00 450.00
Hand Sanitizer Btls. 4 180.00 720.00
Hand Soap, Liquid Btls. 4 180.00 720.00
Hand Towel Pcs. 12 20.00 240.00
Insect Spray Cans 5 320.00 1,600.00
Mop Squeezer Pcs. 2 2,500.00 5,000.00
Muriatic Acid Gals. 3 180.00 540.00
Pail Pcs. 1 100.00 100.00
Pinesol Original Scent Gals. 3 500.00 1,500.00
Rubber Gloves Pairs 12 150.00 1,800.00
Rugs Kls. 5 50.00 250.00
Scrubbing Pad Pcs. 5 40.00 200.00
Tissue, 24's Packs 5 240.00 1,200.00
Trash Can Pcs. 8 400.00 3,200.00
TOTAL: 29,393.00
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E. LOCATION OF ESTABLISHMENT
Location is the place where a firm decides to site its operations. Decision of
the location can have a big impact on costs and revenues. A business
needs to decide on the best location taking into account a number of
factors.
The proponents chose the One Asia Business Center in the City of Biñan,
Laguna as its location for it is conveniently located at within the Jubilation
New Biñan, making it highly accessible to Metro Manila through two major
highways – South Luzon Expressway (SLEX) thru Mamplasan Exit and National
Highway.
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ESTABLISHMENT LAYOUT
F. UTILITIES
MONTHLY ANNUAL
UTILITIES
CONSUMPTION CONSUMPTION
Electricity 5,000.00 60,000.00
Water 3,000.00 36,000.00
Internet and Cable Provider 1,999.00 23,988.00
Rentals 30,000.00 360,000.00
TOTAL 479,988.00
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G. WASTE DISPOSAL
Proper waste disposal is important for both the environmental and public
health. The proponents will provide trash bins for the bio degradable and
non bio degradable waste to ensure that it ends up in the right place. The
trash will be collected by a garbage collector on a schedule basis.
H. LABOR REQUIREMENT
NO. OF DAILY
POSITION ANNUAL SALARY
EMPLOYEE RATE
General Manager 1 500.00 165,000.00
Receptionist / Cashier 1 400.00 132,000.00
Master Groomer 1 450.00 148,500.00
Grooming Assistant 3 400.00 132,000.00
Salon Staff 4 400.00 132,000.00
Bookkeeper 1 450.00 148,500.00
Janitor 1 375.00 123,750.00
TOTAL: 816,750.00
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I. LEASEHOLD IMPROVEMENTS
Price Total
Glass Divider 10 mmGlass
1 pcs Salon Divider 19'4" x 8' 320.00 49,600.00
1 pcs Salon Divider 10' x 8' 320.00 25,600.00
1 pcs Dogs Play Area Divider 15'2" x 8' 320.00 39,040.00
1 pcs Grooming Area Divider 14' x 8' 320.00 35,840.00
1 pcs Grooming Area Divider 5' x 8' 320.00 12,800.00
Sliding Door 8 mm
1 pcs Entrance 5' x 8' 220.00 8,800.00
1 pcs Salon Entrance 5' x 8' 220.00 8,800.00
1 pcs Dogs Play Area Entrance 4' x 8' 220.00 7,040.00
1 pcs Grooming Area 5' x 8' 220.00 8,800.00
Doors
1 pcs CR 80 x 210 2,860.00 2,860.00
Windows
6 Sqft Windows 3' x 5' 220.00 19,800.00
1 Sqft Windows 10' x 5' 220.00 11,000.00
Tiles
40 pcs Grooming Area 60x60 148.00 5,920.00
110 pcs Dog's Play Area 60x60 60x60 148.00 16,280.00
110 pcs Salon Area 60x60 60x60 148.00 16,280.00
160 pcs Reception 60x60 60x60 148.00 23,680.00
25 pcs Restroom 50 x 50 90.00 2,250.00
201 pcs Restroom 20 x 50 75.00 15,075.00
3 Bags Grout 5kg 183.00 549.00

25 Bags Tile Cement 25kg 265.00 6,625.00
1 Set Toilet Bowl 4,500.00 4,500.00
6 pcs Hardiflex 1/4 4' x 8' 504.00 3,024.00

12 pcs Good Lumber 2 x 2 x 12 265.00 3,180.00
1 set of 500 Hardy Flex Screw 1 1/2 250.00 250.00
4 set of 12 Concrete Nails 1' 29.75 119.00
Paint
2 bags Skim Coat 20kg 490.00 980.00
2 Liters Primer 625.00 1,250.00
2 Liters Putty 139.00 278.00
2 Gallons Top Coat Finishing 1,234.00 2,468.00
Labor
3 Mason 500.00 5,000.00
2 Painting 500.00 5,000.00
1 Plumber 500.00 1,000.00
1 Electrician 500.00 1,000.00
Total 344,688.00

Bachelor of Science in Business Administration Major in Marketing Management

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1

BACHELOR OF SCIENCE IN BUSINESS ADMINISTRATION

BACHELOR OF SCIENCE IN BUSINESS ADMINISTRATION

For Pet Owners:

 Back Massage - encourages relaxation, relieves stress, improves

BACHELOR OF SCIENCE IN BUSINESS ADMINISTRATION

Pet Grooming Services

BACHELOR OF SCIENCE IN BUSINESS ADMINISTRATION

Step 3: Service Availment

 Perform the chosen service for the pets

 Payment for the service/s availed

Salon Services for the Pet Owners

Step 3: Service Availment

 Perform the chosen service

BACHELOR OF SCIENCE IN BUSINESS ADMINISTRATION

 Payment for the service/s availed

C. ESTABLISHMENT SIZE AND SERVICE SCHEDULE

C.1 Establishment Size

C.2 Service Schedule

No. of Days in One Year 365 days

Less: No. of Holidays 11 days

No. of Days of Operation 354 days

1 shift per day 9:00 am – 6:00 pm

BACHELOR OF SCIENCE IN BUSINESS ADMINISTRATION

January 1 New Year's Day

Special Non-Working Days:

February 5 Chinese New Year

December 31 Last day of the year

Additional Special Non-Working Holidays:

BACHELOR OF SCIENCE IN BUSINESS ADMINISTRATION

Computation of Working Days

No. of Days in a Year 365

No. of non-working days 11

Day off (Twice a Month) 24

Total No. of Working Days 330

ANNUAL SERVICE BASED IN MARKET SHARE

BACHELOR OF SCIENCE IN BUSINESS ADMINISTRATION

D. TOOLS, EQUIPMENT, FURNITURES AND FIXTURE AND SUPPLIES

D.1. Pet Grooming Tools, Equipments and Supplies (Consumables)

EQUIPMENT QTY UNIT UNIT COST TOTAL COST

Pet Hair Blower (Heavy Duty) 2 Pcs. 4,999.00 9,998.00

Grooming Table (2ft x 3ft) 3 Pcs. 6,000.00 18,000.00

TOOLS QTY UNIT UNIT COST TOTAL COST

BACHELOR OF SCIENCE IN BUSINESS ADMINISTRATION

Pet Toothpaste 20 Pcs. 75.00 1,500.00

Pet Hair Brush Glove 5 Pcs. 59.00 295.00

Pet Hair Brush 3 Pcs. 177.00 531.00

Pet Organic Shampoo 12 Gals 229.00 2,748.00

Pet Conditioner 12 Gals 350.00 4,200.00

Pet Shampoo Cleaning Bath Salt

Pet Mists 20 Btls 88.00 1,760.00

D.2. Salon Tools, Equipments and Supplies (Consumables)

Shampoo Wash Unit 2 Pcs. 15,000.00 30,000.00

Professional Hair Steamer (Rolling) 1 Pcs. 4,649.00 4,649.00

BACHELOR OF SCIENCE IN BUSINESS ADMINISTRATION

Professional Hair Curler 3 Pcs. 898.00 2,694.00

Hair Clipper 3 Pcs. 8,000.00 24,000.00

Professional Hairdressing Salon Hair

Multifunction Hair Brush Set 3 Set 442.00 1,326.00

Curler Fashion Wavy Hair Set 3 Set 73.00 219.00

Hair Dressing Cape 5 Pcs. 94.00 470.00

Professional Apron Barber 3 Pcs. 164.00 492.00

Hair Coloring Mixing bowl Set 3 Set 79.00 237.00