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Concept of Data and Information, Operations Support System (OSS), Management Support
System(MSS), Transaction Processing System(TPS), Process Control System (PCS), Enterprise
Collaboration System(ECS), Management Information System(MIS), Decision Support System (DSS),
Executive Information System(EIS).
Artificial Intelligence (AI), Applications of Artificial Intelligence: Neural Networks, Fuzzy Logical
Control System, Virtual Reality, Expert System (ES).
Course Outcomes : Upon successful completion of this course, the student should be able to:
1. Gain in depth knowledge of working of an IT enabled organisation
2. Learn to use various IT tools for solving Business Problems.
3. Develop and implement Information Systems for Business Applications.
4. Learn to increase efficiency of various management processes by using IT enabled technology.