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Bibliography

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cooperative banks”, Cooperative Perspective: Vol.40 No1. April – June 05

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PT, N Ravichandran, “Indian Banking Sector: Challenges and Opportunities”,
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XXVIII, No.2 2007-08.
• Uppal R. K. and Dhingra Sanjay, “Technology in banking sector: Issues and
challenges”, Vinimay, Vol. XXVII No.4 2006-07.
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Vinimay, Vol. XXVII No.3 2006-07.
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challenges”, Vinimay, Vol. XXVII No.1 2006-07.
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Survey Evidence”, The ICFAI University Journal of Bank Management, Volume-VII
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• S. Venkata Seshaiah & Vunyale Narender, “Factors Affecting Customers’ Choice of
Retail Banking”, ICFAI University Journal of Bank Management, Vol. VI, issue 1
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Perspective”, ICFAI University Journal of Bank Management, Vol. VI, issue 1 (Feb.
2007), pages 47-62
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INDIA”, ICFAI University Journal of Bank Management, Vol. V, issue 3
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