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Soft Skills QQ
1- What are Soft Skills?
Soft skills are general general skills that are needed in life and in many careers.
2- What soft skills do employers value more?
The four most wanted soft skills by employers are Professionalism and work ethic, Oral and
written communication, teamwork and collaboration and critical thinking and problem- solving.
Our Questions:
1-Why else are soft skills important?
They are important when students are trying to get their first job after graduation.
2-What else do soft skills help with?
They help with being successful in any career field.
Professionalism QQ
1-What does professionalism mean?
Professionalism means or refers to behaviors in the workplace that communicate you are
committed to achieving goals, responsible, hardworking, honest, respectful, mindful of
boundaries and a team player.
2- What are some behaviors that demonstrates professionalism?
Some behaviors of people who demonstrate professionalism are polite, respectful, courteous to
others, committed, responsible, hardworking, honest, and a team player.
Our Questions:
1-What is important to professionals?
Professionals care about the mission to the company and the goals they are trying to achieve.
2-what is a good quality of a professional?
Professionals are mindful of boundaries and are able to determine which actions or behaviors
are appropriate in which situations.
Meeting deadlines QQ
1- Why are to-do lists helpful?
They can help you see the big picture of what you need to accomplish.
2- What should be the most important factor you consider when prioritizing tasks?
The tasks that can help you achieve your goals.
3- What is one of the best ways to combat procrastination?
Break down large assignments into smaller tasks that appear more doable.
Our questions:
1-What is a good way to make sure your on track to meet deadlines:
Make a schedule and plan things out.
2-How do I handle unplanned tasks?
Working ahead is a great way to compensate for anything that may catch you by surprise.
Multitasking QQ
1- What are the two types of multitasking?
Task-switching(switching between tasks) and Dual-tasking(simultaneously doing tasks).
2- Does multitasking work?
It is doable but it will take a lot longer and can lead to extra stress.
3- What are the academic consequences of multitasking during class?
Learning opportunities were lost and it's a distraction to others around you.
Our Questions:
1-What is one single task strategy?
Give your full attention to the current task.
2-What is single tasking?
Single tasking is giving your full attention to one task at a time.
Communication and conflict management QQ
1- What is active listening?
Active listening is giving someone your undivided attention.
2- What role does nonverbal communication play in communicating messages?
Most of what we communicate is through body language, facial expressions and tone.
3- What are the five different styles associated with managing conflicts?
Integrating style ( all parties share their ideas to solve problems and the best one or a combined
solution is used.
Obliging style ( Defer to the other party and agree to their solution.
Dominating style (Focused on one parties point of view and disregards others opinions
Avoiding style (Avoid conflict and likely to state ideas in a group
Compromising style (All parties are involved in sharing and coming up with one single best
solution.
Our Questions:
1- What is the first step in solving a conflict?
To clearly define the problem or source of the problem.
2-What’s an important communication skill?
Being able to clearly articulate your ideas and concerns.
Emotional Intelligence QQ
1- What is emotional intelligence?
Emotional intelligence is perceiving, understanding, and managing your own emotions of others.
2- Can emotional intelligence be learned?
Yes, emotional intelligence can be learned and strengthened.
Our Questions:
1- What are the 5 ways to improve your emotional intelligence?
The 5 ways to improve your emotional intelligence include: increase the awareness of your
emotional reactions and how you experience different emotions, practice good stress
management on a daily basis, notice the emotional reactions of others, engage in behaviors that
have a positive impact on the mood, and meet with a counselor or psychologist.
2- What does being emotional intelligent also involve?
Being emotional intelligence also involves managing the emotions of others.
Leadership QQ
1- Is leadership an innate or is it learned?
Leadership can be learned. Many skills associated with leadership can be easily learned by
people.
2- What are the characteristics of a transformational leader?
The characteristics of a transformational leader are charismatic, inspiring and motivated,
intellectually stimulating and respectful of individual differences.
Our Questions:
1- What are three strategies to minimize the impact of stereotype threat on performance?
Three strategies to minimize the impact of stereotypes is environmental strategies, role models
and peer groups, and attribution training.
2- Developing cultural competence often involve what three things?
Developing cultural competence often involve: learning about various cultures and populations,
becoming more aware of your own beliefs and attitudes and how these beliefs impact you and
others, and developing skills to efficiently work with others who may be very different from you.