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AND
MANAGEMENT
(Commercial Bank)
BSTM 1C:
Micaella B. Posugac
A management function which involves assigning tasks, allocating resources, and coordinating
work activities in order to achieve a common purpose.
Nature of Organization
Division of Labor
-Involves assigning of tasks to different people in the organization’s different work units.
Specialization
-The process in which different individuals and units perform different task.
Involves the collaboration and coordination of it’s different work units or work divisions.
Coordination refers to the procedures that connect the work activities of the different work divisions/units
of the firm in order to achieve its overall goal.
1. Vertical Structure
A vertical structure clears out issues related to authority rights, responsibilities, and reporting
relationships. Authority rights of individuals, appointed in positions like president, manager and the
like, to give orders to their subordinates, who in turn, report to them what they have done.
2. Horizontal Structure
Refers to the departmentalization of an organization into smaller work units as tasks become
increasingly varied and numerous.
Line Departments
Deal directly with the firms primary goods and services; responsible for manufacturing, selling,
and providing services to clients.
Staff Departments
Support the activities of the line departments by doing research, attending to legal matters
performing public relations duties, etc.
THREE APPROACHES:
Functional Approach- where the subdivisions are formed based on specialized activities such as
marketing, production, financial management, and human resources management.
Divisional Approach- where departments are formed based on management of their products,
customers, or geographic areas covered.
Matrix Approach- is a hybrid form of departmentalization where managers and staff personnel
report to the superiors, the functional manager, and the divisional manager.
3. Network Structure
Such network organizations are each capable of doing their own specialized work activities
independently, like producing, distributing, designing, etc., but are capable of working effectively at the
same time with other network members.
Often their communication is by electronic means where sharing of information is speedy. This
results in their ability to respond at once to their customers’ demands.
1. Simple
This organizational design has few departments, wide spans of control, or a big number of
subordinates directly reporting to a manager; has a centralized authority figure and has very little
formalization of work; usually used by companies that start out as a entrepreneurial ventures.
2. Functional
This organizational design groups together similar or related specialties. It is, generally,
functional departmentalization utilized and put into practice in an entire organization.
3. Divisional
This organizational design is made up of separate business divisions or units, where the parent
corporation acts as overseer to coordinate and control the different divisions and provide financial and
legal support services.
B. Modern Organizational Design Theories
Team Design
Matrix-Project Design
Matrix Design refers to an organization design where specialists from different departments work
on projects that are supervised by a project manager.
Boundary-less Design
Delegation
It refers to assigning a new or traditional task to a subordinate; it may also refer to getting work
done through others by giving them the right to make decisions and take action.
Steps in delegation:
3. Assigning of responsibility
4. Asking the person assigned about his or her planned approaches to accomplish the task objectives
6. Giving the assigned person enough time and resources to do the task, while at the same time
emphasizing his or her accountability
It increases job satisfaction among the assigned It may cause low self-confidence among
employees or subordinates, that may lead to managers.
better job performance.
Formal Organizations
Organizations formed by the company owner or manager to help the firm accomplish it’s
goals; made up of formal groups (work groups/project team/ committee) similarly formed by company
authorities to support their activities and achieve their objectives.
ADVANTAGES DISADVANTAGES
1. Working systematically. 1. Delay in feedback and action due to the
established chain of command.
2. Established on and for the organization’s 2. Ignores the psychological and social needs of
objectives. employees.
ADVANTAGES DISADVANTAGES
1. Fast communication due to the absence of 1. More susceptible to rumour mongering.
standard operating procedures and protocols.
3. Top managers can solicit feedback directly 3. Difficulty in implementing new rules and
from the employees on new policies and plans. policies.