Documente Academic
Documente Profesional
Documente Cultură
andstrream Netw
works,, Inc.
GVC
C3210/ G
GVC32
210RMT
T
TM
Video Confference System
m for Android
A
Userr Guide
e
COPYRIGHT
CAUTION
Changes or modifications to this product not expressly approved by Grandstream, or operation of this
product in any way other than as detailed by this guide, could void your manufacturer warranty.
WARNING
Please do not use a different power adaptor with devices as it may cause damage to the products and void
the manufacturer warranty.
Any Changes or modifications not expressly approved by the party responsible for compliance could void
the user’s authority to operate the equipment.
This device complies with part 15 of the FCC Rules. Operation is subject to the following two conditions:
(1)This device may not cause harmful interference, and (2) this device must accept any interference
received,including interference that may cause undesired operation.
Note: This equipment has been tested and found to comply with the limits for a Class B digital device,
pursuant to part 15 of the FCC Rules. These limits are designed to provide reasonable protection against
harmful interference in a residential installation. This equipment generates uses and can radiate radio
frequency energy and, if not installed and used in accordance with the instructions, may cause harmful
interference to radio communications. However, there is no guarantee that interference will not occur in a
particular installation. If this equipment does cause harmful interference to radio or television reception,
which can be determined by turning the equipment off and on, the user is encouraged to try to correct the
interference by one or more of the following measures:
—Connect the equipment into an outlet on a circuit different from that to which the receiver is connected.
For GVC3210
This equipment complies with FCC radiation exposure limits set forth for an uncontrolled
environment. This equipment should be installed and operated with minimum distance 20cm
between the radiator& your body.
This transmitter must not be co-located or operating in conjunction with any other antenna or transmitter.
CE Au
uthentication
Hereby, Grandstream
m Networks, Inc. declare
es that the radio equipme
ent GVC3210
0 and GVC32
210 RMT are
e
in compliance with Directive
D 2014/53/EU.
The full text of the EU declaration
n of conform
mity is availab
ble at the follo
owing interne
et address:
ww.grandstre
http://ww eam.com/sup
pport/resourc
ces/
GVC3210 Use
G er Guide P a g e |4
4
Version 1.0
0.1.13
GNU GPL INFORMATION
GVC3210 firmware contains third-party software licensed under the GNU General Public License (GPL).
Grandstream uses software under the specific terms of the GPL. Please see the GNU General Public
License (GPL) for the exact terms and conditions of the license.
Grandstream GNU GPL related source code can be downloaded from Grandstream Web site from:
http://www.grandstream.com/sites/default/files/Resources/gvc32xx-gpl.tar.gz
Warranty............................................................................................................................................... 21
Paging/Intercom............................................................................................................................ 58
Contacts........................................................................................................................................ 73
Contacts...................................................................................................................................... 127
This User Guide describes the basic concept and tasks necessary to use and configure your GVC3210.
This document covers the topics of device installation, making basic conference calls and using basic call
features.
To learn the advanced features and configurations, please visit http://www.grandstream.com/supportto download the
latest "GVC3210 Administration Guide".
Product Overview
Installing GVC3210
Getting to know GVC3210
Connecting to Network and Devices
Camera
Peripheral
Making Phone Calls
IPVideoTalk Conference
Additional Functions
Applications
GS Market
GVC3210 Web UI Features
Factory Reset
Experiencing GVC3210
This section documents significant changes from previous versions of the GVC3210 user manuals. Only
major new features or major document updates are listed here. Minor updates for corrections or editing are
not documented here.
Added the option to check the Participants List on GVC3210 during an IPVideoTalk meeting. Users
could check all participants in the current IPVideoTalk meeting. [Participants List]
Thank you for purchasing GrandstreamGVC3210 AndroidTMVideo Conferencing System. This document
introduces the LCD settings, web UI settings and advanced configurations of GVC3210. To learn the basic
configuration and how to use GVC3210, please visit http://www.grandstream.com/support to download the
latest "GVC3210 User Guide".
The GVC3210 eliminates the traditional barriers to video conferencing and sets a new bar for
business-class video conferencingsolutions by offering industry-leading flexibility, interoperability, system
compatibility, application richness and ease of use.
Specification Description
Protocols / Standards SIP RFC3261, BFCP, TIP, RTP/RTCP, HTTP/HTTPS, ARP, ICMP, DNS (A
record, SRV, NAPTR), DHCP, PPPoE, SSH, TFTP, NTP, STUN,
LLDP-MED, LDAP, TR-069, 802.1x, TLS, SRTP, TCP/IP/UDP, IPv6, H.323
Camera 1/2.3“, 16 Megapixel CMOS, 4K (2160p) Output
Lens 90°field of view, ePTZ (3x digital zoom)
Network Interface 1× RJ45 10/ 100/ 1000 Mbps
Wi-Fi Integrated dual-band 802.11 a/b/g/n/ac (2.4GHz & 5GHz)
Bluetooth Integrated Bluetooth 4.0 + EDR
Video Outputs 2x HDMI 1.4 up to 4K (2160p) with CEC
Video Input 1x HDMI 1.4 with resolution up to 1080p
MIC/Speaker Built-in 4x MIC array
Remote Control Bluetooth and infrared remote control with multi-touch touchpad
Auxiliary Ports 2x USB 2.0, micro-SD, Reset
Voice Codecs Support for G.711μ/a, G.722 (wide-band), iLBC, OPUS, G.722.1,
G.722.1c, G729A/B, in-band and out-of-band DTMF (In audio, RFC2833,
SIP INFO)
Video Codecs HEVC(H.265) and H.264 BP/MP/HP, video resolution up to 4K (2160p),
frame rate up to 30 fps, bitrateup to 16Mbps
Video Resolutions 4K (2160p@30fps) from 4096Kbps, 1080p@30fps from 1024Kbps,
720p@30fps from 512 Kbps, 4SIF/4CIF from 128 Kbps, SIF/CIF from 64
Kbps
Content Resolutions Input: VGA, SVGA, XGA, 1280×600, WXGA, WXGA, SXGA, 1440×900,
(Screen Sharing) XGA+, 720p, 1600×1200, 1080p(HDMI), up to 60fps
Encoding: 800×600, 1024×768, 1280×1024, 1280×720, 1920×1080
Output: 720p, 1080p
Dual-Stream BFCP, video resolution (up to 4K 2160p@30fps) + content resolution (up
to 1080p@15fps)
Audio Features AEC, ANS, AGC, Noise Shield, PLC, CNG/VAD
Video Features FEC, dynamic display layout, picture-in-picture, picture-outside-picture,
digital caption
Telephony Features Hold, forward (unconditional/no-answer/busy), downloadable phone book
(XML, LDAP), call waiting, call history, flexible dial plan, personalized
music ringtones, server redundancy & fail-over
Sample Applications Skype, Google Hangouts, Microsoft Lync, Web browser, Adobe Flash,
Facebook, Twitter, YouTube,Google calendar, mobile phone data
import/export via Bluetooth, etc. API/SDK available for advancedcustom
Safety Compliances
GVC3210 complies with FCC/CE and various safety standards. GVC3210 power adapter is compliant with
the UL standard. Use the universal power adapter provided with GVC3210 package only. The
manufacturer’s warranty does not cover damages to the device caused by unsupported power adapters.
Warranty
If GVC3210 is purchased from a reseller, please contact the company where the device is purchased for
replacement, repair or refund. If the device is purchased directly from Grandstream, please contact
Grandstream Support for a RMA (Return Materials Authorization) number before the product is returned.
Grandstream reserves the right to remedy warranty policy without prior notification.
GVC3210
1x GVC3210Main Case 1x TV mount bracket (Plastic bracket)
1x Remote Control 2x screws
1x 12V Universal Power Supply 1x Lens Cleaning Cloth
1x 1.5m Ethernet Cable 1x Quick Installation Guide
1x 1.5m HDMI Cable 1x GPL license
1x 5m HDMI Cable 2x Bracket Sticking Strip
TOP VIEW 1
FRONT VIEW
BOTTOM VIEW
1. Connect the LAN port of the GVC3210 to the RJ-45 socket of a hub/switch or a router (LAN side of
the router) using the Ethernet cable.
2. Connect the HDMI [1] port of the GVC3210 to the HDMI port of the main display device (e.g., TV)
using the HDMI cable. Connect HDMI port 2 if you have additional display devices.
Note: Please make sure to follow the port order when connecting HDMI port 1 and 2. The
GVC3210 will not work correctly if connecting HDMI port 2 without HDMI port 1 connected.
3. Connect the 12V DC output plug to the power jack on the GVC3210 and then plug the power
adapter into an electrical outlet.
4. The LED Indicator in the front of the GVC3210 will show if the device is ready to be used by
changing the color from red to green.
Note: The display device (e.g., TV) will show the idle HOME screen with IP address on the top
status bar as well.
5. Insert your microSD card into the microSD card slot. The recording files will be saved in Micro SD
card.
6. (Optional) Connect presentation device (e.g., a laptop) to the GVC3210 HDMI IN port for
presentation purpose during conference call.
7. (Optional) Connect USB accessory (e.g., mouse, keyboard, USB flash drive, ... etc) to the USB
port.
--------------------------------------------------------------------------------------------------------------------------------------------
Note:
For detailed instructions about installing GVC3210 on wall mount and TV/Monitor mount etc., please refer
to the GVC3210 quick installation guide on www.grandstream.com.
--------------------------------------------------------------------------------------------------------------------------------------------
The following figure shows multiple GVC3210 devices deployed with other VoIP/network devices for video
conference and collaboration.
GVC3210
GVC3210
Remote Control
The letter input using digital keys will not be displayed as letter,
1, 2, 3, 4…9 Digital Keys
but it can be used to search for contacts in Call interface. For
example, typing 5 (JKL), 6 (MNO), 4 (GHI), 6 (MNO) can look
for John if it exists in GVC3210 contacts list.
PIP S
Switch scree
en layout in conference.
c
Mute GV
VC3210 in co
onference.
Mute/DN
ND Press tthe MUTE key to ena
able/disable DND mod
de
whenGV
VC3210 is in idle.
Enable/D
Disable pres
sentation func
ction to send
d presentatio
on
to all me
embers in the
e conference
e.
Presentation Enable/D
Disable presentation funcction to show
w presentatio
on
on displa
ayed device which is con
nnected to HDMI
H output 1
as projection when GVC3210is
G in standby mode.
Enter ph
hone numberr and press tthe key to dia
al out.
Send/Answe
S er/Add
Parrty into Conference Access tthe invite scrreen to add m
members in a conference
e.
Press th
hekey to bring
g out the bacckstage confference.
Press th
he key to redial the last outgoing call.
Delete members
m in conference.
c
End
d Call/Remove Party
ffrom Conferrence Hang up
p the confere
ence.
Backspac
ce P
Press the key
y to delete in
nput characte
ers.
Press to
o adjust curso
or movemen
nt.
NavigationK
N Keys:
Up
p/Down/Leftt/Right Control EPTZ movem
ment in came
era mode.
Press to
o confirm ope
erations.
OK Bring up
p the soft ke
eypad when the cursor is in an inpu
ut
box.
L
LCD prompt shows follo
owing three optionsafter pressing this
k
key:
Power On//Off
Switch GVC3210
G intto sleep mod
de.
Power O
Off
GVC3210 Use
G er Guide P a g e |28
8
Version 1.0
0.1.13
Reboot
Start/sto
op recording
g in a call.
Used as
a ":" when dialing
d direct IP Call
#/Details
s e.g., 192.168.40.5:5060.
S
Shortcut Key
y: Red
Press each shortcut
P s key
y for designa
ated functions on differen
nt
Sh
hortcut Key: Yellow
s
screen conte
ext.
Shortcut Key
y: Blue
Home P
Press the key
y to go back to home scrreen.
Menu P
Press the key
y to view mo
ore options.
Press the ke
P ey to go bac
ck to the pre
evious scree
en or exit th
he
Back
c
current scree
en.
Volume Do
own T
Turn down th
he device vollume.
Volume Up
U T
Turn up the d
device volum
me.
Zoom In
n Z
Zoom in scre
een or adjustt close focus.
Zoom Ou
ut Z
Zoom out scrreen or adjus
st distant foccus.
Slide on
n the trackpad
d to move the mouse currsor.
Press th
he trackpad to confirm op
perations.
Track
kpad
Using tw
wo fingers to
t press on
n the trackpad and slid
de
up/down
n for page up
p/down.
GVC3210 Use
G er Guide P a g e |29
9
Version 1.0
0.1.13
Using th
he Remote Control
GVC321
10 remote control
c is connected
c to
o GVC3210 via Blueto
ooth or infra
ared connec
ction, and itt
automattically uses in
nfrared connection when the user rec
ceives GVC3
3210 package
e, then he may connect itt
to GVC3
3210 via Blue
etooth.
Before using
u the rem
mote control, please make
e sure that 4x
x AAA batterries are corre
ectly installed
d on the back
k
of the re
emote control.
1. Infrared con
nnection:
Infrared sign
nals are auto
omatically used to connec
ct the remote
e control to G
GVC3210. Users
U need to
o
keep the two devices in
n front of eac
ch other with
hout any sub
bstantial obstruction in between. The
e
LED on the remote contrrol is green when
w using in
nfrared conn
nection mode
e.
2. Bluetooth Connection
C
If the remote
e control is no
ot paired with
h the GVC32
210 anymore
e (e.g., a facttory reset is made),
m press
s
OK button and
a number 5 button at the same tim
me for about 4 seconds. This will in
nitiate pairing
g
process on the
t remote control.
c
Note: The re
emote contro
ol needs to be
b placed wiithin the Blue
etooth effective range, i.e
e., 10m from
m
GVC3210.
If the rem
mote control fails to conn
nect to GVC3
3210, please
e follow the stteps below to
o troublesho
oot:
Che
eck the batterry polarity wh
hen placed in
nto the battery case. Mak
ke sure the b
batteries are placed in the
e
correct direction in the remotte control.
Che
eck the batterry power.
Long
g pressing“O
OK” button an
nd number “5
5” button at tthe same tim
me for about 4 seconds.
To captu
ure a screensshot on GVC
C3210, the users can pre
ess the red shortcut
s key and blue
e shortcutkey
y
at the
e same time
e for about 3 seconds. The screensh
hot picture wiill be saved in the internal storage off
GVC321
10. The users can a
access th
he scree
enshot in
n GVC32
210 LCD
D
menuA
ApplicationsFileMana
agerIntern Pictures
nalStorage Screenshott.
Please note
n that the
e screenshot captured he
ere does not have the image captured from the camera in the
e
background. If you w
would like the
e image capttured from ca
amera, you can
c press the
e CAMERA button
b on the
e
remote control
c and then press th
he blue shortc
cut key.
GVC3210 Use
G er Guide P a g e |30
0
Version 1.0
0.1.13
Using Mouse & Keyboard
When the USB mouse is plugged into GVC3210, users could make the following operations with the
mouse.
Single click the left key of the USB mouse to perform the following operations:
Access menu.
Check in the checkbox or enable/disable an option.
Bring up the drop-down list when clicking on a combo box.
Switch input methods in the input box, tap on the corresponding buttons on the soft keyboard to
input characters.
Double left clicks on the soft keyboard can switch to "Always use upper case" in English input
method.
Single click the right key of the USB mouse to exit the current displayed menu. It will go back to the
previous menu without saving the configurations.
GVC3210 LED indicator is located right above the camera lens. It can be used to notify the users with
current status of the device. Please refer to the status description below.
GVC321
10 status icons are displa
ayed on the right side of top status bar
b on GVC3
3210 LCD dis
splay device.
The use
ers can view the top statu
us bar notific
cation details
s in drop-dow
wn panel by long-pressin
ng the MENU
U
key on the GVC rem
mote control or
o pressing DOWN
D button
n when the GVC3210
G is in
i home scre
een.
Figure 7: GVC32
210Top Status Bar Dropdown
n Menu
me notification
For som ns such as Voice
V Mail, th
he users can use the GVC ntrol trackpad to select it.
C remote con
It will na
avigate the us
sers to the co
orresponding
g app.
The follo
owing table liists the main
n status icons
s used on GV
VC3210.
Table 7: GVC
C3210Status Ic
cons Descriptio
ons
Missed Call On
ngoing call Auto
o answer is enabled
e
PPPPoE connecction is
PPPoE is co
onnected PPP
PoEis disconnected
failed
VLAN is succcessfully VL
LAN is being
Unre
ead voicema
ail
configured co
onfigured
Usin
ng thirdparty
VPN is conn
nected VP
PNconnectio
on is failed
applications for mixing
m calls
GVC3210 Use
G er Guide P a g e |32
2
Version 1.0
0.1.13
Dowwnload or rea
ad firmware
Bluetooth is connected DN
ND mode is enabled
e
erro
ors
Remote con
ntrol Low Re
emote contro
ol is Rem
motecontrol is
s not
battery co
onnected and
d paired conn
nected and paired
p
Micro SD Ca
ard is USSB flash drivve is
Spe
eaker is being
g used
inserted ins
serted
Call recordin
ng storage Micrro SD card storage is
Co
ontacts stora
age is full
is full full
Wi-Fi is connected. W
Wi-Fi is discon
nnected Volu
ume is turned
d to silent
Call forward
d is set up Unkknown Wi-Fi
Wi-Fi signa
al strength
Wi-Fi-Displa
ay is opened
English
h Keyboard
methods
s. Users could tap on to switc
ch among diffferent languages. See fig
gure below.
Tap on to sw
witch Caps Lo
ock:
GVC3210 Use
G er Guide P a g e |33
3
Version 1.0
0.1.13
Figure 9: English Input Method – Capslock
To input numbers and symbols, tap on button on the default keyboard to switch to
Home Screen
GVC3210 Home screen displays the icons for users to easily access applications, camera, schedule, call,
contacts, settings and custom applications. Press the Left/Right keys on the GVC3210 remote control to
navigate.
If there is no activity on main screen, the icons will be hidden and the video local loopback is displayed.
Press OK button on the GVC3210 remote control to bring up the icons to display again.
Screen Lock
The GVC3210 supports screen lock. When it’s enabled and configured, the user will be required to enter
the lock code to unlock on the home screen.
1. On GVC3210 LCD menuSettingsSystemSecurity, select Screen Lock and set Screen Lock
code.
3. When the GVC3210 boots up again, a screen lock code will be required. The user can unlock the
screen by entering the code using the GVC remote control.
GVC3210 supports a variety of network connections (Ethernet, Wi-Fi) and device connections, including
USB, Micro SD card and Bluetooth devices. When the GVC3210 boots up for the first time, a setup wizard
will guide the users to pair and connect the remote control to GVC3210 and get started with the basic
configurations.
Ethernet
If the user would like to use Ethernet connection for network access, please plug the Ethernet cable into
the LAN port on the back of GVC3210. Ethernet connection is turned on as DHCP by default on both IPv4
and IPv6 protocols.
The GVC3210 offers the possibility toprioritize a protocol over another by setting Preferred Internet
protocol to “IPv4”,“IPv6”, “Both, prefer IPv4” or “Both, prefer IPv6”.
To configure the GVC3210 using IPv4 protocol, follow the below steps:
1. Plug the Ethernet cable into the LAN port on the back of GVC3210.
3. Tap on "Address Type" to select DHCP, Static IP or PPPoE as the address type.
For DHCP, save the setting and GVC3210 should be able to get IP address from the DHCP server
in the network.
For static IP, enter IP Address, Subnet Mask, Default router, DNS Server 1 and DNS server 2 for
GVC3210 to correctly connect to the network.
For PPPoE, enter PPPoE account ID and password so that GVC3210 can get IP address from the
PPPoE server.
Using IPv6
To configure the GVC3210 using IPv6 protocol, follow the below steps:
1. Plug the Ethernet cable into the LAN port on the back of the GVC3210
For DHCP, save the setting and GVC3210 should be able to get IP address from the DHCP server
in the network.
For static IP, configure IPv6 address, DNS server 1, DNS server 2 and Preferred DNS server,
enter the IPv6 address in the format of 2001:db8:1:2::3.
Note:
The same steps are applied in the case of using “Both, prefer IPv4” and “Both, prefer IPv6” and the user
needs to configure the options of both protocols IPv4 and IPv6.
Once Wi-Fi is turned on, GVC3210 will automatically start the scanning within the range. A list of Wi-Fi
networks will be displayed as scanning result. Tap on the SSID and enter the correct password information
to connect to the selected Wi-Fi network.
Follow the steps below for static IP usage under Wi-Fi environment:
1. Tap on one Wi-Fi network in the scanned Wi-Fi list to bring up the dialog that shows signal strength,
security, password and option "Show advanced options".
2. Select "Show advanced options". The dialog will show additional option "IP settings".
3. In "IP settings", select Static IP, enter IP Address, Subnet Mask, and Defaultrouter for GVC3210 to
correctly connect to the network.
In order to connect the GVC3210 to a secure Wireless Network without selecting the network name and
entering the password, WPS can be used in two ways to perform this feature:
On the Wi-Fipage, press the MENU key on the remote control, and select "Push button WPS". Then,
look on your Wi-Fi Router to see if it has a WPS button. Once the WPS button is found, press it to establish
the connection with the GVC3210.
On the Wi-Fipage, press the MENU key on the remote control, and select "PIN Entry WPS".A PIN code
will be generated by GVC3210 and the user will need to enter it and register it in the “Wi-Fi Protected
Setup” page of the Wi-Fi Router.
The user can automatically connect the GVC3210 to the network using Wi-Fi by adding the network on
your GVC3210. To do so, Please, refer to the following steps:
1. Go to the Wi-Fi page and press the MENU key on the remote control,then select "Add Network"
2. Enter the Network SSID.
3. Tap the security type that your network is using (None, WEP, WPA/WPA2 PSK, 802.1x EAP)
4. Enter the Password.
5. Click on “Save”.
Wi‐Fi Direct
The Wi-Fi Direct feature gives the ability to the user to connect the GVC3210 with another device
supporting Wi-Fi direct as well with no requirement of the Wi-Fi Router, and it is generally used for “file
transfer” between the two devices. At the same time, Wi-Fi Direct only works in 2.4G Wi-Fi mode.
Advanced Settings
On the Wi-Fipage, press the MENU key on the remote control, and select "Advanced Settings". In this
page, the user can enable/disable “Network Notifications” and to set the “Wi-Fi frequency band” to Auto,
5GHz only or 2.4 GHz only.
Wi-Fi Display feature is used for screen stream mirroring of other devices in the GVC3210 via Wi-Fi.
Please refer to the following steps to display your device’s screen on the GVC3210 screen:
3. On the device you want to cast its screen, go to “Screen mirroring” feature page and enable
Wireless display.
4. The phone will show the GVC3210 in the devices list.Select the GVC3210.
5. On the GVC3210, select the display screen and the screen mirroring will start immediately.
On GVC
C3210, Bluetooth is enab
bled by defau
ult. Users could connect Bluetooth byy remote con
ntrol, send orr
receive files
f to cellph
hone, or use Bluetooth sp
peaker and e
etc on GVC3
3210.
Pairing
g GVC3210w
with a Bluettooth Devicce
Before connecting
c G
GVC3210 with other Blue
etooth device
e, users mustt pair them first. They will stay paired
d
afterwarrds unless they are manu
ually unpaired
d. To pair Blu
uetooth devic
ce:
2. Pre
ess button
n on the rem
mote control and
a select "S
Search for de
evices".
3. GV
VC3210 scans and displays the IDs off all available
e Bluetooth devices
d in ra
ange. Once the Bluetooth
h
dev
vice shows up in the resu
ult, tap on it to
o start pairin
ng.
4. Con
nfirm the passskey in the prompted me
essage (if an
ny). Or,if pas
sscode is req
quired, please
e refer to the
e
dev
vice's docum
mentation or contact
c with the
t device ad
dministrator to obtain the
e passcode.
---------------------------------------------------------------------------------------------------------------------------------------------------
Note:
N
The exte
ernal speake
er provided with
w GVC321
10 is not pre--paired to GV
VC3210. If th
he user would like to use
e
external speaker via
a Bluetooth connection
c w GVC3210
with 0, the user must
m pair and
d connect it to GVC3210
0
y before usin
manually ng it for audio
o output.
Conneccting to a Blluetooth De
evice
listed un
nder "Paired Devices". Ta
ap on n
next to the co
onnected dev
vice. Users w
will see option
ns "Rename"",
"Unpair"" and etc.
GVC3210 Use
G er Guide P a g e |43
3
Version 1.0
0.1.13
Figure 22: GV
VC3210 Bluetoo
oth - Paired De
evice
If the connection
n is lost between the Blueto
ooth device
e and GV
VC3210, go
o to LCD
D
menuS NetworkBluetooth and
SettingsN d click on th
he device na
ame under “P
Paired devic
ces” again to
o
reconne
ect.
Using B
Bluetooth R
Remote Control
Users co
ould use GV
VC3210 Blue
etooth remote
e control tha
at comes with
h the GVC32
210 packaging to control
and con
nfigure a GVC
C3210. Whe
en the GVC3
3210 boots up
u for the firs
st time, a se
etup wizard will
w guide the
e
users to pair and con
nnect the rem
mote control to the GVC3
3210.
When th
he remote co
ontrol is conn
nected to GV
VC3210, use
ers will see icon on the top status bar of the
e
LCD display device.
Note: The
T remote control needs to be pllaced within the Bluetooth effective
e range, i.e., 10m from
m
GVC321
10.
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desired rem t go to GVC3210 LCD Settings Network Bluetooth, Tap on
mote control to
next to the other
o connected remote, then click on
o "Unpair" to disconnecct and unpair it from the
e
GVC3210.
---------------------------------------------------------------------------------------------------------------------------------------------------
Note:Please
N e use the pro
oprietary facto
ory remote ccontrol that co
omes with th
he GVC3210 packaging.
---------------------------------------------------------------------------------------------------------------------------------------------------
Transfe
er Files with
h Bluetooth
h
Users co
ould transferr files, share
e contacts information wiith other Blu
uetooth porta
able devices after pairing
g
and con
nnection. A p
prompt for file transferring will be dis
splayed on GVC3210
G LC
CD display device whenitt
receives
s the file tran
nsferring req
quest. Accep
pt the request to receive
e the file and it will be stored
s underr
LCDA
Applications
sFileManag alStorageBluetooth fo
gerInterna older.
Using B
Bluetooth H
Headset
VPN Se
ettings
Users ca
an add VPN
N using differrent protocols (PPTP, L2
2TP/IPSec PSK,
P L2TP/IP
PSec RSA, IPSec Xauth
h
PSK, IPS
Sec Xauth RSA
R and IPSe
ec Hybrid RS
SA). Follow tthe steps bellow to set up
p VPN:
1. Acc
cess GVC3210home scre
een, go to Ap Settings
pplications NetworkV
VPN.
2. Tap
p on "Add VP
PN file" to acc
cess configu
uration page as shown be
elow:
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Figure 23: GVC3210
G Add V
VPN Files Scre
een
4. Tap
p on the VPN
N file to open the validatio
on page as shown below:
5. Fill in correct us
sername and
d password to
o connect to VPN.
If GVC3
3210 is conn
nected to VPN
V success
sfully, icon will be shown in th
he top status bar; if the
e
co
onnection is failed, a pro
ompt box will pop up to re
emind users whether to rreconnect to VPN. If icon
n
displays in the
e top status bar,
b please check
c whethe
er if your VPN configurattion is correc
ct.
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Table 8: GVC3210 VPN File Parameters
Parameters Descriptions
Name Fill in your company address or the server you are connecting to.
Set to PPTP, L2TP/IPSec PSK, L2TP/IPSec RSA, IPSec Xauth PSK, IPSeXauth RSA
Type
or IPSec Hybrid RSA.
PPP Encryption
Defines whether to use PPP encryption.
(MPPE)
Show Advanced
Check this option to display more options below.
Options
DNS Search
Enter DNS search domain.
Domains
VLANSettings
Parameters Descriptions
Assigns the VLAN Tag of the Layer 2 QoS packets for LAN port. Default value is 0.
Layer 2 QoS
Assigns the priority value of the Layer2 QoS packets. Default value is 0.
802.1p Priority
Parameters Descriptions
Layer 3 QoS for This field defines the layer 3 QoS parameter for SIP packets. It is the value used for
SIP IP Precedence, Diff-Serv or MPLS. The default value is 26.
Layer 3 QoS for This field defines the layer 3 QoS parameter for audio packets. It is the value used for
Audio IP Precedence, Diff-Serv or MPLS. The default value is 46.
Layer 3 QoS for This field defines the layer 3 QoS parameter for video packets. It is the value used for
Video IP Precedence, Diff-Serv or MPLS. The default value is 34.
802.1X Mode
By default, 802.1x is disabled. Selecting 802.1x mode to "EAP-MD5", "EAP-TLS" or "EAP-PEAP" to turn
on 802.1x. Once it is enabled, the user will be required to enter the identity and password to be
authenticated in the network.
Parameters Descriptions
Users co
ould set pres
set, configurre camera pa
arameters, sstart recordin
ng and make
e screenshots on camera
a
screen. There are 3 ways to acce
ess camera screen:
Click
k on icon on hom
me screen.
Pres
ss key on the rem
mote control.
Sele
ect o home scre
on een to access
s Application
ns,then click on .
10 camera sc
GVC321 creen has the following options:
o
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Preset
Add Preset
Users can create and save maximum of 24 camera presets, with each preset storing the camera position
and focal length. Follow the steps below to add preset:
1. Access camera screen and press the red shortcut key on the remote control to access preset screen.
2. Select the preset window and press the blue shortcut key on the remote control to access the editing
screen.
3. Adjust camera position and zoom in/zoom out using the remote control.
4. On GVC3210 remote control, press "OK" key to save the preset, or press Back key to cancel.
Edit Preset
To edit an existing preset, press the blue shortcut key on the remote control to access the editing screen to
edit. The created preset can also be renamed by pressing the yellow shortcut key on the remote control for
better identification purpose.
Delete Preset
Access the preset editing screen, select preset and press the red shortcut key on GVC3210 remote control
to delete it.
If you have already set preset on camera, you can apply preset via one of the following two ways:
Access camera screen and press the digital keys on the remote control to adjust camera to the preset.
Access preset screen and press the digital keys to switch to the corresponding preset, press the
yellow shortcut key to apply.
Initial Position
Users can also define a preset as initial position when the GVC3210 boots up fromLCD
menuSettingsPeripheralCamera, three options are available:
System default position: The GVC3210 will boot up at default camera position.
Position when power off: The GVC3210 will return to the last position before power off.
Custom: The GVC3210 will boot up at a custom position. When chosen, users will be redirected
to Preset settings page to set a custom preset.
Press the yellow shortcut key on GVC3210 remote control to bring out camera parameters setting screen
as shown below. Refer to the table below and configure the parameters using navigation keys on the
remote control.
Parameters Descriptions
GVC3210 has 4 built-in modes as well as "Manual" for customization. When set to
"Manual", press "OK" key to access each setting toconfigurecontrast, saturation,
and brightness.
Picture Mode
Contrast: Higher value brings more distinct color contrast.
This is used to display accurate images. Users could set to "Manual" or "Auto".
When set to "Auto", the device will adjust parameters automatically according
When set to "Manual", the device will disable "Auto" mode. Press "OK" key to
access manual setting screen, and adjust red or blue gain manually for better
white balance.
Users could set to "off", "low", "medium" or "high". Higher reduction level brings less
Denoise
image noises.
AC Frequency Users could set to 50HZ or 60HZ.
GVC3210 USB interface could be connected with a USB mouse, a USB keyboard, or a USB storage
device.
UsingUSB Mouse/Keyboard
When a USB mouse is plugged into GVC3210, users could see the cursor on the screen, move the cursor
to perform operations. When a USB keyboard is plugged into GVC3210, users could use GVC3210
remote control to navigate to an input interface, and click on the keys on the keyboard to check if it is
installed successfully.
3. Once it is installed successfully, the USB storage icon will show up on the status bar. Users could go to
GVC3210 LCDApplicationsFileManagerUSB to access and manage your data.
4. Users could view, copy and paste files by using the USB storage device.
Micro SD Card
1. Insert your Micro SD card into Micro SD card slot at the back of GVC3210. Please make sure the
Micro SD card is inserted with right direction on GVC3210.
2. It will take a few seconds for GVC3210 to prepare the connection. Then, the Micro SD card icon will
show up on the status bar.
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Note:
The external Micro SD card must be plugged in if the users would like to record calls and the recording files
will be automatically saved in the external Micro SD card. It is recommended to useaMicro SD card with
GVC3210 is equipped with a built-in microphone.Alternatively, you can connect external audio devices to
GVC3210 as audio input/output sources.
If the external speaker supports Bluetooth, users could also pair and connect the speaker to the GVC3210
via Bluetooth. This will provide better mobility and make cabling easier when deploying the GVC3210
conference system in your conference room.
When there are multiple audio devices connected to the GVC3210, the users could configure the audio
device priority from LCD MenuSettingsAudioAudioPriority, or from web
UIDeviceControlAudioControl: “Audio Device”. Please refer to more details in “Audio Device”
section.
Account
GVC321
10comes with one IPVide
eoTalk account, supportts one config
gurable SIP a
account registration, one
e
H.323 account
a and one BlueJe
eans accoun
nt.Please en
nable the IP
PVideoTalk a
account, or register SIP
P
account to a SIP se
erver before making calls. The follow
wing figure shows
s the S
SIP account is registered
d
sfully (accoun
success nt icon is gree
en). This displays on the left side of th
he top statuss bar on yourr LCD display
y
device.
Dial Sccreen
Pres
ss the DIAL icon
i in th
he lower rightt corner of th
he remote control.
On the
t LCD disp
play device, click
c on icon on hom
me screen.
On the
t LCD disp
play device, click
c on Appllications and
d select t bring up d
to dial screen.
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e 30: GVC3210 Call Screen
Figure
Pres
ss the red sh
hortcut key on
o the GVC3
3210 remote control to bring up call mode
m setting
g screen, sett
call mode to Call or IP call.
Pres
ss the yellow
w shortcut key
y to set call type
t to Audio
o or Video.
Pres
ss the blue shortcut key to switch account am
mong SIP ac
ccount, H.32
23 account, IPVideoTalk
k
acco
ount and Blue Jeans account.
Dialing
g a Number Directly
1. Ope
en the dial sc
creen.
2. Use
e the remote
e control keyb
board to ente
er digits, or click
c the inpu er digits using the popoutt
ut box to ente
softt keyboard.
3. Pre
ess on the remote conttrol to dial ou
ut, or move th
he cursor to the icon on dia
al screen and
d
clic
ck it to dial ou
ut.
---------------------------------------------------------------------------------------------------------------------------------------------------
Note:
1. By default,
d GVC
C3210 allows
s users to prress # key as
a SEND key
y. This beha
avior can be disabled via
a
optio
on "Use # as
s Dial Key" in
n web GUISIPAccounttCallpage.
2. Whe
en entering in
nitials or full spellings of a name thatt exists in the
e contact, thiis contact will show up in
n
the dropdown
d lis
st. For examp
ple, if the use
er inputs Am
my by pressin
ng the corresponding digits "2" (ABC),
"6" (MNO),
( "9" (W
WXYZ) on th
he remote co
ontrol, Amy's name and number
n will b
be displayed in the list if itt
exists in the contact, users can
c select it to
t dial out.
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Redial
Users ca
an dial out th
he last dialed
d number if th
here is dialed
d call log. Ac
ccess the dia
al screen, an
nd then press
s
"#" key or
o on the
e remote con
ntrol to dial out.
o
Dialing
gaNumber v
via Contact
Follow th
he steps belo
ow to dial a number
n via Contacts.
C
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3. Pre
ess on the
e remote con
ntrol to dial out.
o
Dialing
g a Number via Call Hisstory
the icon .
2. e LCD will display all calll history type
The es. Navigate in the call history list by selecting the call history
y
cate
egory. Selecct the call history entry yo
ou would like to dial out.
3. Pre
ess on th
he remote co
ontrol to dial out.
Direct IP
P Call allows GVC3210 and
a another VoIP
V device to talk to each other in a
an ad-hoc fas
shion withoutt
a SIP prroxy. Direct IP calls can be
b made if:
Both
h GVC3210 and
a VoIP phone have pu
ublic IP addre
esses, Or
Both
h GVC3210 and
a VoIP ph
hone are und
der the same
e LAN / VPN using private P addresses,
e or public IP
Or
NAT
T is disabled or GVC3210
0 NAT is disa
abled.
vices can be
Both dev e connected through
t a router using pu
ublic or priva
ate IP addressses (with ne
ecessary portt
forwarding or DMZ).
1. Acc
cess the dial screen on GVC3210
G LC
CD.
2. Pre
ess the red sh
hortcut key on
o the remote
e control to bring
b up call mode setting
g screen, sett the mode to
o
"IP Call".
4. Pre
ess the yellow
w shortcut ke
ey on the rem
mote control to select "Au
udio Call" or "Video Call"..
5. Pre
ess on the
e remote con
ntrol to dial out.
o
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Paging/Intercom
Before placing paging/intercom, please make sure the callee has paging/intercom enabled so that it
cananswer the paging/intercom call automatically. To make paging/intercom call:
2. Enter the number to dial followed by *74. Please refer to Call Featuresfor more details.
3. Press the yellow shortcut key on the remote control to select "Audio Call" or "Video Call".
Answering a Call
When the device is in idle and there is an incoming video callmade by SIP or IPVideoTalk account, the
device will show the call screen as below:
If the incoming video call is made by H.323 account, the call screen will display as bellow:
Select "V
Video Answe
er" or “Pick up” to answerr the call with
h both video and audio, "A
Audio Answe
er" to answerr
the call with
w audio on
nly, or "Rejec
ct" to reject the
t call.
Call Ho
old
During an
a active call, press HOLD button to put the call on hold..
On the
t LCD disp
play, click on to resume the call.
On the
t LCD disp
play, click on s
or press on the
e remote con
ntrol to end th
he call.
Mute L
Local Aud
dio
During an
a active calll, press the MUTE butto
on to mutte the call, press
p the buttton again to
o unmute the
e
call.
Call Re
ecording
During an
a active call, users could record the
e video to the
e external Micro SD card
d plugged intto GVC3210.
Once re
ecorded, userrs can view the
t recorded
d video in Re
ecorder appliication, and download the video from
m
Maintenan
web UI ding. For mo
nceRecord ore details, pllease refer to
o the chapter Recording
g.
1. Durring an active
e call, press the recordin
ng key on
n the remote
e control. A re
ed Rec icon will show up
p
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on the upper lefft of the screen.
2. The
e recording ffiles will be saved
s to the configured ssave path au
utomatically w
when the ca
all is finished.
Use
ers could also press on the remote control to stop recording anytime.
When DND
D is on, th
he incoming calls to GV
VC3210 will be
b blocked without
w ringing. Users co
ould see the
e
Whe
en GVC3210
0 is in idle screen, users can
c press button on the remote co
ontrol to turn
n on/off DND.
Whe
en GVC3210
0 is in an acttive call, users could turn
n on/off DND
D in call scree
enMORE options.
o This
s
will not
n affect the
e current calll, and it will ta
ake effect starting from the next incoming call.
At any
a time, use g in GVC3210 web UI an
ers could log nd click on “DND” on the
e top tool ba
ar of the web
b
page
e to turn on/tturn off DND
D.
---------------------------------------------------------------------------------------------------------------------------------------------------
Note:
N
Missed
d Call
When th
here is a misssed call, the
e call icon on hom
me screen will
w show the number of missed
m calls.
Once ac
ccessed the dial
d screen, the
t reminderr icon will dis
sappear.
Call Fo
orward
Call forw
ward (Uncond
ditional/No Answer/Busy/
A d)can be set up from web
/Time Based b GUI.Log in GVC3210
web GUI and go to SettingsSI
S Call. For de
IPAccount etails, please
e refer to "GV
VC3210 Adm
ministration
Guide".
Remotte Camera
a Control in Call (FECC)
During th
he video call, if the local party
p (GVC3
3210) and rem
mote party su
upport FECC
C, the remote
e camera can
n
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be controlled on the GVC3210.
Here is how to use FECC on the GVC3210 to control remote party’s camera:
1. Make sure the GVC3210 and the remote party support FECC and it’s enabled on both parties. For
GVC3210, FECC setting is under web UISettingsAccountSettingsCodec: “Enable FECC”. If
the remote party is another vendor’s video device, please check the documentation from the vendor to
enable FECC.
3. On the GVC3210 remote control, press the camera button and the following prompt pops up on
4. Use UP/DOWN/OK navigation keys on the GVC3210 remote control to select the remote party, e.g.,
GVC-LAB in the above figure. This will bring up camera control interface.
5. On the GVC3210 remote control, press the navigation keys and zoom in/zoom out buttons on trackpad
to adjust remote camera.
Device
e Layout
GVC321
10 supportsIIPVideoTalkc
conference anditcanbe the host to initiate a cconference or
o join otherr
conferen
nces as a me
ember.
During a conference
e, user can tap on b
button on G
GVC3210 rem
mote control trackpad to
o go back to
o
HOME screen,
s with tthe conferen
nce video dis
splayed in the
e background
d.
Initiatting Confe
erence
From
m Call Scree
en:
1. Access the call
c screen, enter
e the num
mber in the te
ext box or se
elect the mem
mber from th
he list below.
From
m Schedule
e:
For more detailss, please refe
er to section Schedule.
Answe onference
ering an Incoming Call in Co
You can
n specify ho
ow your GVC
C3210 hand
dles incomin
ng calls. Dep
pending on your configu
uration, yourr
GVC321
10 answers a call automa
atically or pro
ompts you to
o answer a ca
all manually:
Log in GVC32
210 web GUI
G and go
o to Setting
gsIPVideo ge, and sett
oTalkAccountCallpag
"Autto-answer wh
hen idle" opttion to "Yes"". All incomin
ng calls will be
b answered
d automatica
ally. If it is an
n
IPViideoTalk call to join a con
nference, it will
w be answe
ered with vide
eo as well.
If "A
Auto Answer when
w idle" is eed to select to answer w
s set to “No”, users will ne with video manually, audio
o
or re
eject the call using the re
emote control on the LCD
D prompt.
If the
e conference
e host answe
ers the call, the
t caller willl join into the
e current activve conferenc
ce.
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Conferrence Man
nagementt
The follo
owing figure shows a 3-w
wayIPVT conference:
On the bottom of th
he call scree
en, users will
w see a listt of icons fo
or menu opttions. This menu
m will be
e
automattically hidden
n if there is no
n operation
n in 5 seconds. Press an
ny key to briing up the menu
m options
s
again.
e the function
Here are ns for each ic
con.
Icons Na
ame Definittions
Add Member
M Access dia
al screen and
d add more numbers
n to jo
oin conferenc
ce.
Start/Stop Local/Cloud
d recording the ongoin
ng conference. The
Rec
cord
recording files will be sa
aved to the connected
c Miicro SD card or USB.
Control vid
deo and aud
dio for confe
erence memb
bers. It inclu
udes the
following options for ea
ach party:
Confe
erence
Con
ntrol - The selected parrty will not be
e heard by otther parties.
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- The video call with the selectted party will turn into aud
dio call.
If the
e user clickss on this icon again, a video invitation will be
sentt to this party
y. The party has
h to accep
pt the video request
r
in orrder to see th
he video aga
ain.
- Suspe
end video fro
om the video party. Click on it again to
o
resu
ume video.
- Pre
event the GV
VC3210 from uploading lo
ocal video sttreaming
to IPVideoT
Talk server during
d an IPV
VT conferencce.
Adjust the layout for the
e video display for video call.
HDMI IN must
m be plug
gged in first. When HDMI IN is plugg
ged in to
GVC3210, after the use
er selects “P
Presentation””, the user ca
an select
mode “Auto
o” or “PC” to display pres
sentation.
Presen
ntation Mod
de: Auto
The GV
VC3210 thatt shares pre
esentation wiill send dual stream.
The oth
her participants will receive two streams and can select to
Presentation display
y both presen
ntation + video at the same time. If the other
particip
pants do nott support BF
FCP, the GV
VC3210 thatt shares
presen
ntation will only send presentation stream and
a the
particip
pant can sho
ow presentatiion.
Presen
ntation Mod
de: PC
The GVC3210
G th
hat shares presentatio
on will onlly send
presen
ntation strea
am, no loc
cal video stream.
s The other
particip
pants only se
ee presentatiion.
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Bring up more
m options. The options
s include:
Call de
etails
Display
y call details such as vide
eo packet losss rate, video
o bit rate,
video frame
f rate, video
v codec
c, video reso
olution, audio
o packet
loss ra
ate, audio bitt rate and au
udio codec for
fo both send
ding and
Mo
ore
receiving parties.
Open Dial
D Keyboa
ard
To ente
er DTMF durring the call.
Meetin
ng info
Display
y all the inforrmation abou
ut the call.
If the remote pa
arty is also aGVC3210, you
y can presss the camerra key on the remo
ote control to
o
conttrol EPTZ de
evice for the remote
r party
y.
Duriing an active
e conference
e call, if there
e isan outgoiing call failed
d or a memb
ber hanging up,
u there will
be a prompt bo
ox on the lefft side of th
he conferenc
ce screen sh
howing notifiications. The
e notification
n
prom
mpt will be hiidden automatically if the
ere is no new
w notification in 2 secondss.
On the
t right side
e of the vide
eo conference screen, us
sers can see
e member sta
atus such as
s audio/video
o
calls
s, or whetherr if the call is being muted
d.
Icons
s Desc
criptions
On the
t upper lefft side of the video conferrence screen
n, users can see an icon to indicate network
k
on, which means the current network condition is not good e
unsttable conditio he video call
enough for th
usin
ng the selecte
ed resolution
n/bit rate.
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Invite Memberss to Confe
erence
Users co
ould use one
e of the follow
wing ways to
o add membe
ers:
Acce
ess the dial screen by clicking on the ADD ico
on on conference screen. The
en, enter the
e
num
mber to dial out. Once the member answers the call, it willl be conneccted into the
e conference
e
auto
omatically.
Whe
en GVC3210
0 is on conferrence screen
n, press on th
he remote control to acces
ss the call
scre
een. Then, enter the num
mber to dial out.
o Once th
he member answers
a the call, it will be
b connected
d
into the conferen
nce automatiically.
Conferrence Con
ntrol
1. e Up/Down navigation
Use n ke
eys on GVC3
3210 remote control to se
elect conferencemember..
2. Use
e Left/Right navigation keys
k C3210 remotte control to make opera
on GVC ations, press
s"OK" key to
o
con
nfirm the ope
eration, press
s "OK" key ag
gain to cance
el,e.g.tap on to mute one mem
mber and the
e
icon
n will turn to tap on itagain to restore..
---------------------------------------------------------------------------------------------------------------------------------------------------
Note:
N
Users co
ould press th
he shortcut ke
eys on GVC3
3210 remote
e control on conference
c n to mute all,
ccontrol screen
block all or suspend videos.
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Pause Conference
The video will be stopped if the conference is paused. You will not see the video view of the members and
the other members will not see your video either.
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Note:
Custom PIP
During a video conference, users can customize screen layout when using multiple connected HDMI
outputs, to specify particular video feeds to be displayed on each screen.
Under GVC CallscreenLayoutPIP, users can choose which video feed to be selected.
Once users choose Custom option, a window will show in order to customize the layout and the
video feeds for each HDMI output.
Presentation Sharing
GVC3210 supports dual stream video, with the presentation sharing function, you can connect HDMI input
devices such as a computer, or a DVD player to GVC3210, and share the HDMI input sources with remote
parties while he can still view the local video.
The following figure shows 3 TVs used for GVC3210. The one on the top shows presentation, the two on
the bottom show remote party video.
Note:
N
Conferrence Reccording
If Au
uto presentattion mode turns on, only the presenta
ation is recorrded.
If PC
C presentatio
on mode turn
ns on, the pre
esentation and local vide
eo stream are
e recorded.
If presentation mode
m turns offf, dual video
o streams are
e recorded.
During conference,
c a new optio
on of cloud recording iss added to allow
a users tto control re
ecording, the
e
recording can be don
ne from GVC
C screen or Web
W UI as sh
hown below:
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For more
e details abo
out local reco
ording, pleas
se refer to Re
ecording.
For more
e details abo
out cloud / IP
PVideoTalk re
ecording, ple
ease refer to the chapterS
Start Cloud Recording.
1. Pres
ss on the GVC32
210 remote control or th
he recording
g icon o
on bottom menu
m to startt
reco
ording.
reco
ording anytim
me.
---------------------------------------------------------------------------------------------------------------------------------------------------
Note:
N
It is stro
ongly recom
mmended to usea MicroS
SD card or USB storag acity for call
ge device wiith largecapa
recording purpose.
---------------------------------------------------------------------------------------------------------------------------------------------------
Call De
etails
Users co
ould view au
udio and vide
eo details of the
t conferen
nce members
s. On the con
nference scrreen, click on
n
and
d select "Call Details" to check
c the dettails.
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Participants Lisst
Users co
ould check all
a participants in the currrent IPVideo
oTalk meeting
g. If the mee
eting host do
oes not allow
w
the partiicipants to ch
heck all mem
mbers, the pa
articipants ca
annot see all members in the meeting
g.
Figure 42
2: GVC3210 Pa
articipants List
Open D
Dial Keyb
board
Users ca
an send DTM
MF during a conference
c u
using “Open Dial Keyboa
ard” function.
1. On GVC3210
G re r shortcut key, or click on MORE button
emote control, press the red s
select "Open
n
Dial Keyboard" o n to bring up the DTMF in
on the conferrence screen nput screen.
2. Pres
ss the digital keys on the remote conttrol to input D
DTMF. Press
s tocancel the operatio
on if needed.
Note: Th
he GVC3210
0 can join a locked meetting with a PIN
P Code by using “Open
n Dial Keybo
oard” to inputt
the PIN Code followe
ed by #.
End Co
onference
e
To end the
t conferen
nce, tap on END
E button or press key o GVC3210
on 0 remote con
ntrol to eitherr
“Exit Conference” orr “End Conference”. If GV
VC3210 is the
e conference
e host:
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- Select “Exit co
onference” so
s thatthe GVC
G host w
will leave the conferencce itself while the IPVT
T
nference will still be goin
con ng on. The conference
c ca
an be ended
d by WebRTC host or ad
dmin through
h
web portal afterwards.
onference me
If the co ember hangs
s up the call, it will be dissconnected frrom the confference, but other parties
s
in the co
onference will stay in the conference.
Figu
ure 43: End Co
onference
Figure 44:
4 Power Off During
D a Call
IPVide
eoTalk Ap
pplication
n
IPVideoT
Talk applicattion provides
s an interfac
ce for the use
er to manage
e this service VC3210, e.g.,
e on the GV
view entterprise direc
ctory contactts, check and
d reply to no
otices from IP
PVideoTalk sserver as we
ell as change
e
IPVideoT
Talk setttings. Th
he user can access IPVideoTalk applicattion from
m
LCDA
Applications
sIPVideoTa
alk .
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Figure 45: GVC3210 IPVideoTalk Application
Contacts
The contacts are managed centrally in the server side. Users can access by selecting “Contacts”.
a. Group.
Select an entry in the directory and press the Green Call button on the GVC3210 remote control
to call this contact.
Press the yellow shortcut key on the GVC3210 remote control to search contacts in the directory.
Press the blue shortcut key on the GVC3210 remote control to select entries and make a batch call to
multiple contacts in the directory.
Notices
In the IPVideoTalk application, any incoming messages from the server side will be displayed in “Notices”.
In the following figure, “2” indicates the number of new message and “3” indicates the number of total
messages.
When IPVideoTalk plan is about to expire or already expired, a message will appear on the bottom of
GVC3210 LCD home screen. Press yellow short key to view message details.
If there are new incoming messages for the IPVideoTalk account, users will see indicator icon on the
top status bar. Also on the upper right corner of the IPVideoTalk application icon in Application menu,
Settings
In the IPVideoTalk application, click on “Settings” to configure “Account Active” and “Display Name” for the
IPVideoTalk account on GVC3210. The users could also click on “Device Code”, “Current plans”,
“Business” for more plan details. Besides, current IPVideoTalk version information will be shown under
“Application Information”.
Users can join an IPVideoTalk meeting by dialing the host GVC3210’s IPVideoTalk ID or meeting ID.
Please note only after meeting starts, GVC3210 can use this method to join the conference as a
participant.
Please note GVC3210 can only join one IPVideoTalk meeting at one time.
Note that a specific busy response messages rather than SIP 486 busy error prompt on IPVideoTalk
dialing interface when trying “The number you dialed is hosting another meeting”. Host GVC cannot be
added as a participant of another IPVideoTalk meeting.
Figure 52: Busy Tone when the Callee is the Host of another Meeting
“The number you dialed is joining another meeting”. Participant GVC of an active IPVideoTalk meeting
cannot be added to another meeting.
If a meeting is scheduled from IPVideoTalk Web Portal, then the meeting will sync to host GVC3210 device
LCDSchedule interface. There will be a prompt message “You are about to manually start a
pre-scheduled meeting. If you start this meeting the original scheduled meeting date and time will be
voided” when pressing CALL button on remoter to start the meeting manually before or after scheduled
time.
For more information about your IPVideoTalk services, settings, how to manage accounts and schedule
meetings, please check IPVideoTalk user manual from http://www.ipvideotalk.com
If GVC3210 joins an IPVideoTalk meeting as a participant and the host is any WebRTC client, the
participant could click on button on GVC3210 LCDCall screen to raise hand to attract attention from
host thathe/she wants to be unmuted or needs any help.
Figu
ure 56: Particip
pants list
The rais
sed hand cou
uld be put do
own by participant itself or WebRTC host.
h
Participant GVC3210
G could hand dow
wn itself by clicking
c on bu
utton a
again.
Figure 57:
5 Hand down - IPVideoTalk
WebRTC Ho
ost could putt down GVC’s hand.
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Stop Sh
haringLocall Camera
WebRTC
C host can sstop the cam
mera feed of a GVC atte
endee to prev
vent it from uploading its
s local video
o
streamin
ng to IPVideo
oTalk Server.
Figure
e 59: Stop Camera Sharing
Under GVC3210
G LC
CDCall ScreenConff Control, ussers could prevent the G
GVC3210 fro
om uploading
g
local vid
deo streamin
ng to IPVide
eoTalk serve
er during an
n IPVideoTalk meeting by
b clicking on
o Otherr
participa
ants will not rreceive any video
v stream
ming from thiss GVC3210, and it will sw
witch to 1-wa
ay video.
During an
a IPVideoTa
alk meeting/w
webinar, a ne
ew option is added
a underr Call Screen
n of host GVC
C to allow
users to control cloud recording.
To start//stop cloud re
ecording, use ck on “Recorrd” button under host GVC3210 LCD Call
ers could clic
screen, or press shortcut ke
ey on remote
e control:
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Figure 61 : Start Cloud Recording
There will be an icon shown on the left upper corner of host GVC as well as all other participants
to indicate the cloud recording is in progress, the screen and record button will also show as follow:
Users can at any time stop the recording by clicking the record button and press:
Users could log in to IPVideoTalk Enterprise web portal Recordings page to View/Download/Delete
the recordings for the cloud meetings/webinars:
Note: There are some prerequisites to enable cloud recording features on GVC3210:
The subscribed IPVideoTalk plan should include cloud recording support and adequate cloud
storage space for recording. Please refer to IPVideoTalk website or User Manual for the latest
plan information.
Schedule
Schedule feature allows users to set a specific time to host a conference in advance, with conference
reminder and members.
Follow one
o of the wa
ays below to access sche
edule confere
ence screen:
On the
t home scrreen, click on
n CONFERE
ENCE button .
On the
t home scrreen, click on
n APPLICAT
TION button and se
elect .
Note:
N
Conferences that ha
ave been held
d in the past will not be d
displayed in the
t schedule
e screen.
View Co
onference D
Details
Users could
c view scheduled
s c
conference d
details after the currentt time. Sele
ect one conference and
d
press"OK" key on GV
VC3210 rem
mote control to
t view confe
erence details.
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Figure 64: GVC3210 Confere
ence Details Sc
creen
Add Sch
heduled Conference
Follow th
he steps belo
ow to add a scheduled co
onference:
Figure 65: GV
VC3210 Add Conference Scrreen
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3. Fill in conference name, members, start time, conference duration and etc.
4. Press the yellow shortcut key on the remote control to save the scheduled conference.
Parameters Descriptions
Click onbutton to access the Add Member screen. Users can add one member
Members or a group of members. Press the yellow key on the remote control to save and go
back to schedulescreen. Up to 8 members can be added.
It is used to select a camera preset when the scheduled conference starts, the
Conference GVC3210’s camera will be automatically placed to the preset position. Click on
preset Conference preset and select “Custom” to be redirected to preset setting interface
to configure and set a preset. Default is “Not set”.
1. Access conference schedule screen and select the conference entry users would like to edit.
2. Press the yellowshortcut key on GVC3210 remote control to access edit screen.
3. Press the yellow shortcut key on the remote control to save changes, and go back to schedule
screen.
1. Acc
cess schedulle screen and select the conference entry
e users would
w like to edit.
2. Pre
ess the MENU
U key on GVC3210 re
emote contro
ol, and selectt "Reschedule" option.
4. Clic
ck on SAVE button to sav
ve changes. If users wou
uld like to ca
ancel the cha
anges, users
s could press
s
ote control, orr click on CA
on the remo ANCEL button
n on the scre
een.
Delete S
Scheduled Conference
e
Follow th
he steps belo
ow to delete the existing scheduled conference:
c
1. Acc
cess schedulle screen and select the conference entry
e users would
w like to delete.
2. Pre
ess the MENU
U key on the remote control,
c and sselect "Cancel".
Voicem
mail
When th
here is a new
w voicemail, voice
v mail ic
con will show up as a notification
n in the statu
us bar. Users
s
could login the web UISetting
gsAccoun Settings to configure
ntGeneralS c the
e access number for the
e
voicema
ail.
he steps belo
Follow th ow to access
s voicemail:
1. Acc
cess the dial screen and input voicem
mail access n
number.
2. Pre
ess on GV
VC3210 remo
ote control, or
o click on b
button on the ca
all screen to dial into the
e
voic
cemail box.
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Figure 66: GVC3210Voice Mail Application
Call Features
The GVC3210 support traditional and advanced telephony features including caller ID, caller ID with caller
Name, call waiting, call forward and etc for the SIP account. Before using the following feature code,
please make sure "Enable Call Features" option is set to "Yes" under web
GUISettingsSIPCallpage. Please note this feature doesn’t apply to IPVideoTalk account or
BlueJeans account.
Dial *01 followed by the preferred codec code and the phone number.
The device will use this codec in the INVITE SDP as the first codec when initiating the
call.
Codec code:
PCMU: 7110
*01 PCMA: 7111
G722: 722
G722.1: 7206
G.729AB:729
iLBC: 7201
For example, if the user would like to use PCMA as the preferred codec to call phone
number 334455, enter *017111334455. Please note the actual codec being used might be
Dial *02 followed by the preferred codec code and the phone number.
The device will be forced to use this codec during the call.
Codec code:
PCMU: 7110
PCMA: 7111
*02
G722: 722
G722.1: 7206
G.729AB:729
iLBC: 7201
For example, if the user would like to force using PCMA to call phone number 334455,
enter *027111334455.
Paging Call.
*74
Dial *74 followed by the phone number to send the paging call.
Besides using GVC3210Bluetooth remote control in the package, users could also download the
Grandstream GVC Remote Client application, and install it on an Android device. GVC3210 remote control
application is used via Bluetooth protocol. Follow the steps below to install the remote control application:
1. The GVC Remote apk for Android can be found under GVC3210 LCD
menuApplicationsFileManagerInternalStorageremotefirmware. Users could also directly
send the apk file via Bluetooth to your Android device or use the QR code to download to your Android
device. Please go to GVC3210 LCD menuSettingsStatusRemoteControlto send GVC
Remote apk to Bluetooth device or scan the QR code.
2. Once GVC Remote app is installed on your Android device, open it and access settings screen.
3. Select the GVC3210 device that users would like to connect to. Eachdiscovered GVC3210 could be
distinguished by the last 6 digits of its MAC address.
4. Pair GVC Remote app with GVC3210 via Bluetooth. Users might see prompt on GVC3210, and
Android device to confirm the passcode during pairing and connection process.
5. After pairing and connecting the remote control application, users can use the keys and options on
the Android device touch screen to control GVC3210.
tap on
o again
n to hide the keyboard.
BlueJe
eans
1. al screen, pre
On the LCD dia ess the blue shortcut key
y on GVC321
10 remote co
ontrol to switch call mode
e
m SIP Call to
from o BlueJeans Call.
2. Wh
hen the call m
mode shows BlueJeans, input
i Blue Je
eans confere
ence ID and cconference password.
p
3. Pre
ess on th
he remote control or click on button on th
he screen to dial out.
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APPL
LICATIONS
GVC321
10 provides built-in appliications such
h as Contaccts, Call Histo
ory, File Manager, Brow
wser and etc.
Users co
ould also dow
wnload the apps
a from GS
S market or G
Google Play Store to insttall on GVC3
3210.
Contaccts
GVC321
10 Contacts app
a helps us
sers to easily
y store and manage
m phon
ne numbers a s information.
and contacts
Users ca
an add conta
acts on GVC3210 or impo
ort contacts from
f externa
al devices as well as dow
wnload from a
server.
On GVC
C3210 home screen, click
k on Contactts icon , or go to Ap
pplications, a
and select to access
s
contacts
s app.
Figure 69
9: GVC3210 Co
ontacts Screen
All
It is used to disp
play all contacts.
Groups
w groups. Select one grou
It is used to view up to view grroup details.
Calll
Sele
ect the conta
act, and pres
ss on GV
VC3210 rem
mote control or
o click on button to dial the
e
conttact users wo
ould like to call.
Dele
ete
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Pres
ss the red sh
hortcut key on the remote
e control to delete contac
cts.
Editt
Pres
ss the yellow
w shortcut key
y on the rem
mote control to edit contac
cts.
Add
d
Pres
ss the blue shortcut key
y on the rem
mote control to access New Contact screen, fill in contactt
inforrmation and press the ye
ellow shortcut key on the remote control to save it.
Men
nu
Pres
ss on th
he remote co
ontrol to acce
ess menu to edit/add/dele
e ete/export/im
mport/downloa
ad contacts.
Con
ntact Details
s
Sele
ect one conta
act and press
s "OK" key on
o the remote
e control to view
v contact details.
Add Con
ntact
Add Sin
ngle Contactt
Follow th
he steps belo
ow to add on
ne single con
ntact:
Figure 70: GV
VC3210 Add Ne
ew Contact Scrreen
3. Pre
ess the red sh
hortcut key to add more fields.
f
4. Pre
ess the yellow
w shortcut ke
ey to save the contact infformation.
mport Conta
Batch Im acts
Import fu
unction allow
ws users to batch
b import contacts. Th
he phonebook with compa
atible formatt needs to be
e
saved to
o the storage
e devices like
e Micro SD card/USB flas
sh drive and plugged into
o GVC3210.
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1. Pre
ess the MENU
U key on Co
ontacts scree
en, and selecct "Import" to access Impo
ort Contacts screen.
Figure 71: GV
VC3210 Importt Contacts Scrreen
2. Con
nfigure param
meters and select
s the path to save th
he imported file.
f
3. Pre
ess the yellow
w shortcut ke
ey to save the contact infformation.
Parameters Descripttions
If it is ena
abled, the prrevious conta
act records will
w be deleted when a ne
ew phoneboo
ok
Clear The
T Old Listt file is loa
aded into the device. If it is
i disabled, both
b the old ccontacts and
d new contac
cts
will be ke
ept in GVC32
210.
If it is ena
abled, when the phonebo
ook file is imp
ported to the
e device, the duplicated
Replac
ce Duplicate
e
entries will
w be remove
ed. If it is dissabled, both the
t old conta
acts and new
w contacts wiill
Entries
s
be kept in GVC3210.
File En
ncoding Select the encoding format
f for XM
ML contact file.
Downlo
oad Contact
GVC321
10 supports downloading
g phonebook
k from the file server to batch add ccontacts. The default file
e
name that GVC3210
0 looks for is "phonebook.xml". The ph
honebook XM
ML file should
d be placed under
u the file
e
server directory for GVC3210
G to retrieve. GV
VC3210 supp
ports vcard/xm
ml/csv file format.
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1. On the Contacts screen, tap on the MENU key and select "Download" to bring up the Download
Contacts screen.
Parameters Descriptions
If it is enabled, the previous contact records will be deleted when a new phonebook
Clear The Old List file is loaded into the device. If it is disabled, both the old contacts and new contacts
will be kept in GVC3210.
If it is enabled, when the phonebook file is imported to GVC3210, the duplicated
Replace Duplicate
entries will be removed. If it is disabled, both the old contacts and new contacts will
Entries
be kept in GVC3210.
Download Mode Select the phonebook download mode from TFTP, HTTP or HTTPS.
File Encoding Select the encoding format for the XML contact file.
Time Intervals Configure the time interval to download XML contact file.
HTTP/HTTPS Configure the HTTP/HTTPS username for phonebook downloading if it’s required by
Username the server.
HTTP/HTTPS Configure the HTTP/HTTPS password for phonebook downloading if it’s required by
Password the server.
Download Server Fill in the server URL or IP address to download the XML contact file to the device.
In the Contacts app, users could input keyword to search in the dialog. GVC3210 will display contacts
automatically which is related to the search keyword. Fuzzy search and precise search are both
supported.
Manage Contacts
Delete Contact
1. Access Contacts screen and select the contact users would like to delete.
2. Tap on and select "Delete" option or press the red shortcut key in order to delete the contact.
2. Select the checkbox for the contacts to be deleted, and press the red shortcut key on GVC3210
remote control to delete them.Users could also press the yellow shortcut key on the remote control to
select all contacts at once.
Export Contacts
GVC3210 supports exporting phonebook as vcard/xml/csv files, and save the files to other external
storage devices.
1. Press the MENU key on Contacts screen to bring up the Export Contacts screen.
2. Configure parameters as shown in table below and select the directory to save the exported file.
Parameters Descriptions
File Encoding Select the encoding format for XML contact file.
Groups
Users could divide contacts into different groups with specific names. Select one group entry and
press"OK" key to view group details.
Call
Press on GVC3210 remote control to call the first 8 members in a group to initiate a conference.
2. Press the blue shortcut key on GVC3210 remote control to bring up the screen below:
4. Go to Contacts Screen to find the group you just added and access it.
5. Press the yellowshortcut key on the remote control to access Groups editing screen.
7. Press the blue shortcut key on GVC3210 remote control to save the operations.
Delete Group
LDAP Settings
Before starting using LDAP on GVC3210, the users must configure the LDAP settings first. Press the Blue
shortcut key on the GVC3210 remote control to access LDAP settings, or the users can configure it under
GVC3210 web UIContactsLDAP page.
Figure 77: LD
DAP Settings Example
E in Web
b UI
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Search LDAPContacts
After configuring LDAP settings, the users could search contacts in LDAP Contacts main interface. In the
following example, the users could enter number or name in the Search field. The LDAP result will be
displayed dynamically when the key word is entered.
If the user presses the Green Call button on the GVC3210 remote control, the GVC3210 will initiate a
call to this contact.
After performing LDAP search, the users could select to add the result into GVC3210 local contacts.
Add to Local
On the search result screen, move the selection to the contact, then press the red shortcut key on the
GVC3210 remote control to add single search result to local contacts. Click on OK to confirm Add to
Local.
Call Hiistory
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Click on
n a record in
n the call his
story and prress to dial out this number
n dire
ectly. Press "OK"
" key on
n
GVC321
10 remote co
ontrol to view
w call details for
f this numb
ber.
---------------------------------------------------------------------------------------------------------------------------------------------------
Note:
N
button on the
e Call History screen, the users ca
an see and select “View
w contact” option
o in the
e
wn list to view
drop-dow w the details
s for this conttact.
Add Con
ntact from Call History
1. Acc
cess Call His
story screen.
3. Tap
p on and
d select "Add
d contact" op
ption to bring
g up the dialo
og box.
4. Con
nfirm to add the contacts
s.
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Figure 83: GVC3210 Add Contact Scree
en
Delete C
Call History
y
1. Sele
ect the call hiistory entry.
2. Pres
ss the yellow
w shortcut key
y on GVC3210 remote co
ontrol to brin
ng up the dialog box.
3. Con
nfirm to delete
e.
Confere
ence Schedule via Calll History
3. Fill in informatio
on and press
s the yellow shortcut
s to sa
ave.
FileMa
anager
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Copy File
1. Insert USB/SD storage device into USB port on GVC3210. It will take a few seconds for GVC3210 to
prepare the connection.
3. Go to Home screenApplicationsFileManager.
6. Press the blue shortcut key to copy file and press to go back to the upper level directory.
7. Select target storage device and go to the directory where the file will be pasted to.
Users can also select file and press the blue shortcut key to copy one single file or folder.
Send File
4. Press MENU key on GVC3210 remote control and select "Send" option.
5. Select target location and press "OK" key on GVC3210 remote control to send file. If users need to
send the file via Bluetooth, enable and connect Bluetooth device first. Otherwise, the interface will be
redirected to the corresponding setting page to configure.
Users can also select file and press the MENU key to send one single file or folder.
Delete File
5. A dialog will pop out for users to confirm whether to delete the file or not.
Users can also select file and press the red shortcut key to delete one single file or folder.
5. Input the new file name in the pop out dialog and press "OK" key to save.
Recording
GVC3210 recording application is used for the storage of call recording files in video conferencing. Users
can play, export, lock/unlock, send, rename or delete these recordings and etc. The recording screen is as
shown below:
Press the red shortcut key to delete the chosen recording file.
Press the yellow shortcut key to export the recording files to the external storage device.
Press the MENU key to make other operations to recording files like export, rename, and lock/unlock.
Users can change the default save path for recording to internal storage, a plugged Micro SD card or USB
storage device:
1. Go to Home screenApplicationsRecording.
4. Press the yellow shortcut key to choose the path of the recordings (Micro SD Card or Flash USB).
5. Press the blue shortcut key to choose the preferred format of your recordings (mkv or mp4).
Note:
The locked files can't be deleted or overwritten, and cannot be shown in the third-party application,
but can be viewed in GVC3210 video application.
When the recording size exceeds 1.9G, the GVC3210 will create a new file automatically to
continue recording.There will be a prompt to indicate the storage space is insufficient if the disk storage
is full.
Setup Wizard
GVC3210 offers a Setup Wizard tool to guide users into configuring their units step by step, the setup
wizard appears automatically at factory reset, or it can be accessed anytime from LCD
Users can follow the steps using the remote control to setup fields, skip, return, or confirm the action.
Setup wizard tool is useful to lead users to check and configure the GVC3210 settings such as language,
accounts, interface status and etc.
Backu
up
Backup
p Data
GVC321
10Backup ap
pplication is used to bac
ckup data o
or import bac
ckup files to
o restore datta. It can be
e
ed from Home screenA
accesse sBackup. The default screen will llist available backup files
Applications s
(if any) and
a backup options.
o
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Figure 88: GVC3210Backup App
Press the red shortcut key on the remote control to create new backup manually. The user will
select data and press the blue shortcut key to start backup.
Press the yellow shortcut key on the remote control to access automatic backup.Then configure
each parameter for automatic backup.
Note: Users have also the option to choose which commonly used apps need to be backed up, such as
contacts, call history.
Select one backup data and press "OK" key to access restore screen, select data and press the blue
shortcut key to restore the backup data.
Press the MENU key and select "Settings" on backup screen to access settings screen, set backup path
and go back to save automatically.
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Note:
Insert Micro SD card or USB flash drive to the GVC3210 before configuring backup path.
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Diagnosis
. Tap on the option and follow the instructions on each function to perform Camera Test, Remote
Control Key Test, Built-in Speaker Test and etc. During the test, users could press the BACK key or follow
the prompt to exit the test.
Browsser
Users co
ould browse web page, view
v news and
a watch vid
deo via the built-in
b GVC3210 Browse
er. On home
e
Slide
e up or down
n with slide gesture
g to scroll the scree
en.
Pres
ss the MENU
U key to open
n the menu bar
b for more operations.
Sync L
Local Sche
edule with
h Google C
Calendar
The GVC
C3210 suppo
orts schedule
e that can be n LCD menuSchedule
e accessed in e (see section
n [Schedule])).
ally on GVC3210. If the user downlo
The setttings in this schedule are saved loca oads and ins
stalls Google
e
Calenda
ar from Play Store
S to GVC
C3210, the lo
ocal schedule
e can be syn
nced up with Google Cale
endar.
Please follow
f the ste
eps below to set up Goog
gle Calendarr sync with GVC3210
G sch
hedule:
1. Go to Applicatio
t GVC3210 LCD menu onsGSMarrket, downlo
oad and insta
all Google Pla
ay Store.
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2. Sign in Google Play Store using your Google account. Download and install Google Calendar to
GVC3210.
3. Open Google Calendar on GVC3210. Please update Google Play services if required by the device.
4. Once Google Calendar is successfully installed and opened on GVC3210, it should automatically sign
in using the same Google account in step 2.
7. Click on the checkbox for “Calendar” to enable calendar sync for this Google account.
9. Enable Google Calendar by selecting the checkbox for the Google account. Set the sync interval, e.g.,
Every 5 mins.
Figure 96: Enable Google Account for Schedule and Set Sync Interval
Now your GVC3210 has Google account successfully associated with schedule. The scheduled
conference from GVC3210 or Google Calendar can sync with each other. Here is how to use it.
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To schedule meeting on GVC3210 and then sync up with Google Calendar
On GVC3210 LCD idle screen (or web UIContacts)Schedule, select the Google account as the
“Related Account” and fill up other details to schedule the conference using Google account. The
created conference will be synced up in Google Calendar.
Users could add one app to the home screen for easy access. GVC3210 only supports custom one app on
home screen. The new app will overwrite the older one.
On the Home screen, click on "Custom Home App" and select one app. Press "OK" key to confirm. The
system will go back to Home screen automatically and users could find the app has already been added.
To remove or change the Custom Home App, go to LCD Home screenApplications. Click on and
select the option to modify custom app. Users could de-select the existing custom app, or change to a
different app.
The apps that are not built-in on GVC3210 can be moved to an external Micro SD card plugged to the
GVC3210 from GVC3210 LCDSettingsSystemApps page.
Users could check the apps list on the external Micro SD card by pressing the Blue shortcut key on the
GVC3210’s remote control.
Choose the target app that needs to be moved to Micro SD card, it will show its detailed information,
then Click on “Move to SD card” to make the change take effect. After configuration change, note that
the moved app will not be listed anymore on GVC3210 device after the external Micro SD card is
ejected.
To move the app back to the GVC3210 internal storage, users could click “Move to device” on the
detailed information page for the app on GVC3210 LCDSettingsSystemApps page.
Uninsttall Application
The app
plications (ex
xcept the sy
ystem applications) on GVC3210
G ca
an be uninstalled. Go to
o LCD Home
e
Applications
screen s, click on and selectt "Uninstall Mode".
M Users
s will see the apps that ca
an be deleted
d
shown with
w icon. Select and confirm
c the uninstallation
u .
one, press
Once do on the remo
ote control, or
o press o go back to normal mode.
to
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GS MARKET
GVC321
10 provides a
access to apps directly via built-in GS
S market. Use
ers could dow
wnload the apps
a from the
e
market and
a install to GVC3210.
Search
h Apps
On GVC
C3210 Home
e screen, click on AppllicationsG
GS Market . Users could view the apps by
y
category
y, or input ke
ey words and
d click on SEA
ARCH iconto
o search the app.
Figure
e 103: GVC3210
0GS Market
Pres
ss MENU keyy to view
w the downloa
aded apps a
and installed apps.
Go to
t Installed screen
s to view the installe
ed apps, or press
p the blu
ue shortcut kkey on the re
emote control
to un
ninstall the d
downloaded apps.
a
Updatte Apps
GVC321
10 will detectt to update automatically
a y if there is new
n version available forr the installed
d apps when
n
the netw
work connec
ction is norm
mal. Users can
c view the
e relevant in
nformation, a
and update apps on the
e
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Installed screen.
GVC3210 embedded Web server responds to HTTP/HTTPS GET/POST requests. Embedded HTML
pages allow users to configure the application device through a Web browser such as Mozilla Firefox,
Google ChromeTM, etc.
The IP address of the GVC3210 will show on the top status bar of the connected display device (e.g., TV)
via HDMI.
2. Make sure GVC3210 is turned on and shows its IP address on the top status bar of the connected
display device.
4. Enter GVC3210’s IP address in the address bar of the browser, e.g.: http://192.168.5.162.
5. Enter the administrator’s login and password to access the Web Configuration Menu. The default
administrator username and password are “admin” and “admin”. The default end user username and
password are “user” and “123”. The user can select English or other languages in the drop-down
menu of language.
When changing any settings on the web UI, always submit them by pressing the “Save” button on the
bottom of the page, and then clicking the “Apply” button on the top of the page to apply the configuration
changes. For those options with icon next to it in the web page, users must reboot the GVC3210 for
the changes to take effect.
Definitions
This section describes the options in the GVC3210 Web GUI. As mentioned in the previous section, you
can log in as an administrator or a normal user.
Call
Users could initiate conference and control conference from Web GUI.
Contacts
Manage contacts and LDAP client configuration, schedule conference and manage call history.
Device Control
Device Control and Audio Control.
Settings
Account, Network Settings, Peripheral, Call Features, General Settings and Security Settings.
Maintenance
Upgrade, Recording, Time & Language, Troubleshooting and Reboot.
Status
Account Status, Peripheral Status, Network Status, System Info and Remote Control status.
The following table shows the web pages accessible by end user and administrator.
Call
Contacts
Device Control
Status
Normal User user 123
Settings: Network Settings, Peripheral, Security
Settings
Maintenance: Recording, Time & Language,
Troubleshooting, Reboot
Administrator admin admin All pages
The web UI tool bar is on the upper right corner of the web UI page.
DND
Turn on/off DND mode. Once enabled, the DND text will turn into red in web UI. The LCD for GVC3210
display will shows DND indication on the top of the screen and all incoming calls will be rejected.
Remote Control
Click to bring up virtual remote control panel.
English
Select the display language for the web UI.
Logout
Log out from the web UI.
Call Page
GVC3210 Web UI call page is shown below. Users could make calls and initiate conference from Web UI.
1
6
Figure 106:
1 GVC3210 Web
W UI – Call
NO. E
Explanation
1 Accounts Registration
n
2 Latest con
nference sch
hedule inform
mation
3 Input Phone Number
4 Dial out.
5 Select call mode
6 Display all call history..
Making
g a Call
Enter ph
hone numberr in input box
x, and select call mode, ta
ap on button elect one call
to dial out; or, se
history entry
e in the lisst below and
d click on to dial out.
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Conference Control
When making a new call, initiating a conference or receiving an incoming call, the conference screen will
pop up as shown below.
be hear
Pause
heard) others)
uploading
Click on the icon for “Conference Control”, users will see a list of control icons on the bottom which are also
available in LCD call screen.
Presentation
This pag
ge lists Conta
acts, Schedu
ule, Call Histo
ory and LDA
AP Settings.
Contactts
Users co
ould search/a
add/delete/edit contacts on
o web page
e. The operattions will be ssynchronized
d and can be
e
viewed from
f LCD ass well. The we
eb UI contac
cts page is as
s shown belo
ow.
Figure 109
9: GVC3210 We
eb UI - Contactts
Click
k on ne
ext to the con
ntact to dial the
t contact.
Click
k on “More” to
t open more
e options suc
ch as export, import and download co
ontact.
Sele
ect "Import" option and users
u will find import scrreen on the right. Refer to chapterB
Batch Importt
ntacts for mo
Con ore details.
Sele
ect "Export" o
option and us
sers will find export scree
en on the righ
ht. Refer to chapter
c Expo
ort Contacts
s
for more
m details.
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Select "D
Download" opttion and userss will find dow
wnload screenn on the right. Refer to chappter
Click
k on and users will find Add
A Contact sscreen on the
e right. Fill in
n contact info
ormation and
d
savee.
Click
k on and use
ers will find Edit
E Contact screen on th
he right. Editt contact info
ormation and
d
save
e.
Click
k on the checkbox for “Delete” and us
sers can sele
ect the conta
acts to delete
e from GVC3
3210.
Groupss
When IP
PVideoTalk ssupports a sp
pecific memb
ber “N” of contacts who can
c participa
ate in the con
nference, the
e
GVC321
10 will dial on
nly the “N” firrst contacts in the group.
Click
k on ne
ext to the gro
oup to call the contacts in
n the group.
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Click
k on and use ers will find Add
A Group sscreen on th
he right. Sele
ect group me
embers from
m
existing contactss and save.
Click
k on and userrs will find Ed
dit Group scrreen on the right. Edit Gro on and save.
oupinformatio
Click
k on the checkbox for “Delete” and us
sers can sele ps to delete ffrom GVC3210.
ect the group
Schedu
ule
Conference can be
e scheduled, edited and om web UI. See figure below. Please refer to
d deleted fro o
chapterS
Scheduleforr more details
s for each op
ption.
Click
k on and use
ers will find Add Sched
dule screen on the righ
ht. Click on “Save” afterr
conffiguring the schedule.
s
Click
k on and users will find Edit Schedule
e screen on the
t right. Clicck on “Save”” after editing
g
the schedule.
s
k on the checkbox for “Delete” and us
Click sers can sele
ect the sched
dules to dele
ete from GVC
C3210.
Mov
ve the cursorr to the sche eduled confe
erence where
e the schedu
uled time is displayed, ic
con will
appe
ear for the us
ser to dial ou
ut immediate
ely.
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Call Hisstory
From we
eb UI, users could also access Call history, which
h is synchron
nized with the
e call history from LCD.
immedia
ately by clicking on .
LDAP
This sec
ction is the sa
ame as LDA
AP settings under chapter LDAP contacts. Please
e refer to LDA
AP contacts
s
for more
e details.
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Device Control Page
Video Control
Users could add preset and manipulate EPTZ control on this page.
Click the un-configured preset, and adjust via the EPTZ control panel on the right, then save the
configurations.
Selected but
unconfigured
Preset that has
preset Empty preset been set before
Use EPTZ
Control direction
keys to adjust
camera
Zoom Out
Zoom In
Parameters Descriptions
Configures the device's HDMI audio delay to match the audio latency of different TV
Echo Delay
sets.
Users can slide left or right to adjust ringtone volume.
Ringtone Volume
0 is the lowest value, 7 is the highest value.
Users can slide left or right to adjust media volume.
Media Volume
0 is the lowest value, 15 is the highest value.
Device Ringtone Select device ringtone from the dropdown list.
Notification
Select device notification ringtone from the dropdown list.
Ringtone
Select the audio device that the GVC3210 will use for audio input and output during
call or playing media.
Auto
GVC3210 will automatically detect whether any USB, Bluetooth or HDMI devices
are connected. If only one of them is connected, it will be used as the audio
device. If two or three are connected, the priority is
“Bluetooth”>”USB”>”HDMI”>”Built-in Speaker”>”Gooseneck Mic”.
Bluetooth
The Bluetooth audio device will be used for audio input and output.
HDMI
The audio input comes from the built-in MIC in GVC3210 and the audio output
comes from HDMI.
Built-in Speaker
The audio output comes from the built-in speaker in GVC3210 and the audio
input comes from device with priority “Bluetooth>USB>HDMI>Gooseneck
Mic>Built-in Mic”
Gooseneck Mic
The audio input comes from the connected Gooseneck MIC and the audio output
comes from device with priority “Bluetooth>USB>HDMI>Built-in speaker”
ON is the period of ringing ("On time" in ‘ms’) while OFF is the period of silence. In
order to set a continuous ring, OFF should be zero. Otherwise, it will ring ON ms and
a pause of OFF ms and then repeat the pattern. Up to three cadences are supported.
Ring Back Tone:
Users can configure ring back tone which is the tone the caller will hear before the
callee answers the call. The default value: f1=440@-19,f2=480@-19,c=2000/4000;
Call Progress
Tones Busy Tone:
Users can configure busy tone which will be heard if the callee is busy or on DND.
The default value: f1=480@-24,f2=620@-24,c=500/500;
Reorder Tone:
Users can configure reorder tone which will be heard when the call fails to be
established such as wrong account number is dialed, or the call is timed out. The
default value: f1=480@-24,f2=620@-24,c=250/250;
Confirmation Tone:
Users can configure confirmation tone which will be heard when the callee enables
call recording function or when the SIP account fails to register. The default value:
f1=350@-11,f2=440@-11,c=100/100-100/100-100/100.
Call Waiting Tone:
Users can configure call waiting tone when there is another incoming call during the
call. The default value: f1=440@-13,c=300/2000-300/2000-0/0.
This configures the call-waiting tone gain. By default, they are set to the North
Call-Waiting Tone
American standard. Users could select "Low", "Medium" or "High". The default setting
Gain
is "Low".
Configure the default ring cadence for the ring back tone. The default setting is
Ring Cadence
c=2000/4000;
Users could reset GVC3210 to factory settings via the following ways: Reset via local GUI, via Web page,
via the reset hole on the back panel of GVC3210. Factory reset will delete configuration info and syslog
info.
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Warning:
1. Factory reset will erase all GVC3210 configuration information. Please back up all settings or print
useful information before making the following operations. If users lose all parameters or records,
Grandstream will not take responsibility for the damage or loss.
2. After factory reset, the remote control will not be paired to GVC3210 anymore. Once the device reboot
after reset, the user needs only to press OK+5 on the remote control at the same time for 4 seconds in
order to pair and connect the remote control to GVC3210.
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Resetvia LCD
1. Log inGVC3210 Web UIMaintenanceUpgrade, the "Factory Reset" option is on the bottom of
the page.
2. Click the "Reset" button to bring up the prompt box as shown below. Click "OK" to reboot the device,
and restore factory settings.
There is a Reset hole on the bottom panel of GVC3210, use a small pin to hold against the Reset hole for
more than 10 seconds to restore factory settings.
Please visit our website: http://www.grandstream.com to receive the most up-to-date updates on firmware
releases, additional features, FAQs, documentation and news on new products.
We encourage you to browse our product related documentation, FAQs and User and Developer Forum
for answers to your general questions. If you have purchased our products through a Grandstream
Certified Partner or Reseller, please contact them directly for immediate support.
Our technical support staff is trained and ready to answer all of your questions. Contact a technical support
member or submit a trouble ticket online to receive in-depth support.
Thank you again for purchasing Grandstream Video Conferencing System, it will be sure to bring
convenience and color to both your business and personal life.
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* Android is a trademark of Google Inc.
* Skype and Skype for Business are Registered Trademarks of Microsoft Corporation.
HDMI, the HDMI Logo, and High-Definition Multimedia Interface are trademarks or
registered trademarks of HDMI Licensing LLC in the United States and other countries.
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