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WHEELCHAIR USERS.
- When speaking to a person in a wheelchair for more than a few minutes, sit in a chair and place yourself at that
person's eye level to facilitate conversation (consider kneeling to get yourself on the same eye level as the
wheelchair user).
- When talking to a person who uses a wheelchair, look at and speak directly to that person, rather than through a
companion who may be along.
- If you don't know how to handle the wheelchair, ask the user and follow instructions.
- When addressing a person who uses a wheelchair, never lean/hang on the person's wheelchair as the chair is part
of the space that belongs to the person who uses it.
Be aware that some wheelchair users may choose to transfer themselves out of their wheelchairs (do not move the
wheelchair out of reaching distance).
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Tips on serving customers with special needs - Turismo @ Polibea http://www.polibeaturismo.com/ingles/tratoAdecuado_en.htm
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