Documente Academic
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Focus Groups:
Interactive sessions to gather input on needs and validate data from other tools
Personas:
Use Case:
Define how a future space will be used: Who | Where | Why | How
Assessment Steps:
1. Define and identify the current high level business process and its outcome
2. Select appropriate assessment measures and assess the current process outcome
a. Process based approach
3. Analyze the results of the outcomes assessed
4. Define high level business requirements
5. Identify the gaps
6. Recommendations and improvement areas
3. Indicative Checklist
a. What are the process objectives?
b. How are they aligned to business objectives?
c. What are the sources of data for this process? Are these data
authenticated?
d. What are the direct data entries into this process? How are they
authenticated?
e. What are the checks built in the process? What are the stated objectives of
these checks? Are they sufficiently robust to achieve the desired objective?
f. Which are the roles that hold data entry/modification rights in the process?
Do these roles have sufficient authority to perform these actions?
g. What are the implications of such data change/wrong data entry?
h. What are the checks available for entry of accurate, authorized data only?