OPERATIONAL PLAN

As for the operational plan it is one of the most important factors to consider in a business. We need to
ensure that our business will meet customers’ expectations, which include production parameters such
as quality, quantity and time. Thus it is crucial to ensure the business is able to produce the product or
even to provide the services that the business had planned in the marketing plan.

The objectives of our operational plan are as follows:

1. To ensure the business operation system runs smoothly in order to maintain the quality of the
products and services to customers. Our customers will be more than satisfied if our business runs
smoothly as it will boost the need for our product.
2. To ensure the quality of our product/services meet the established standards. The aim for our
product us to produce goods that meet our standards.
3. To achieve consistency and stability in our production and services. When we achieve consistency
and stability, the production and services level of our business will increase thus, the better the
result.

Facilities and improvements:

The need of an office is vital to carry out daily operations of our company. Our facilities operations include
day-to-day basis, as well as consideration and execution of future maintenance and improvement needs.
A well maintained and organized facility ensures our production process meets the objectives of the
organization.

We at Jemyma Scarves have included an office space for our management team to carry out daily tasks,
inventory and showroom purposes. Our office is strategically located in Ampang as it has the unique
geographical advantages for meetings with clients and suppliers. The area is also well known for its variety
of fashion boutiques that cater to professional and adult alike.
*insert the office’s address*
We here at Jamyma Scarves Sdn. Bhd. Have an integrated office space with the showroom as it is easier
to manage and it is proven to be more practical for the management to monitor progress. Our effort in
combining our office space with our showroom (Office 1) does not only save space, it also cut down the
cost. Besides it is also facilitates us in dealing with potential clients and walk-in customers. Our operation
hours for showroom and office are as follows:

Showroom Operating Hours

Tuesday – Sunday 10 AM – 11 PM
Office Operating Hours
Monday – Friday 9 AM – 6 PM
FACTORY FLOOR PLAN
Machinery and other capital equipment.

Item Image Quantity Cost per unit Total (RM)

(RM)
Sewing machine 3 1000 3000

Cutting machine 2 3000 6000

Printing machine 1 1200 1200

Heat press 2 2000 4000

machine

Showroom 3 100 300

display stand

Storage shelves 5 100 500

Computer 5 200 10000

Hot desk + chairs 3 1500 4500

Meeting table + 1 5000 5000

chairs
Meeting room 1 200 200
whiteboard

Total 34700