9100 Series Rev Overview PDF

9100 Series
2016 Revision Overview

August 2015
IAQG is a trademark the International Aerospace Quality Group.

Copyright © 2015 IAQG. All rights reserved. 1
Presentation Outline
International Aerospace Quality Group
ISO 9001 Revision Activity
9100 Series Revision Activity
Benefits and Application
Communications
Information that
hits the target
Summary
Resources

Copyright © 2015 IAQG. All rights reserved.
A Global Team
IAQG General Assembly
Council Forums
AAQG
(Americas)
APAQG
EAQG (Asia Pacific)
(Europe)
19 AAQG
members
13 APAQG
32 EAQG
members
members

General Assembly
IAQG/9100 Membership
Americas (AAQG) Asia Pacific (APAQG) Europe (EAQG)

 Boeing  AVIC  AgustaWestland
 GE Aviation  Fuji Heavy Industries  Airbus
 Honeywell (FHI)  Airbus Defense and
Space
 Lockheed Martin  IHI Corporation
 Airbus Defense and
 Northrop Grumman  KAI (Korea Aerospace Space
 Parker Industries)
 Airbus Helicopters
 Raytheon  Kawasaki Heavy  Alenia Aermacchi
Industries (KHI)
• Rockwell Collins  Avio Areo
 Mitsubishi Heavy
• Triumph Group  BAE Systems
Industries (MHI)
 Rolls-Royce
• United Technologies
 SAAB
Blue text = Represented on  SAFRAN
9100 Team

Sector Membership
Americas Asia Pacific
 Aerojet  Aerospace Industrial Development
 ATK Corporation (AIDC)
 Ball Aerospace  AVIC
 Boeing  COMAC
 Bombardier  DSO
 Embraer  EGAT
 GE Aviation  Fuji Heavy Industries
 General Dynamics-Gulfstream  IAe
 Honeywell  IHI
 Lockheed Martin  KAI (Korea Aerospace Industries)
 Moog  KAL-ASD
 Northrop Grumman  Kawasaki Heavy Industries
 *Parker  *Mitsubishi Heavy Industries
 Raytheon  ShinMaywa
 Rockwell Collins
 Spirit AeroSystems
 Textron
 Triumph Group
 UTC

Sector Membership
Europe
 Advanced Electronics Company  Meggitt
 AgustaWestland  Messier-Bugatti-Dowty
 Airbus  MTU Aero Engines
 Airbus Defense and Space  PFW
 Airbus Helicopters  RAFAEL
 Alenia Aermacchi  Rolls-Royce
 Avio Aero  SAAB Aerospace
 BAE Systems  SAFRAN
 Dassault Aviation  SAGEM
 ELBIT Systems  Selex ES
 FACC  SNECMA
 Fokker Aerospace  SONACA
 GKN Aerospace  THALES
 HEGAN  Turbomeca
 Israel Aerospace Industries  United Aircraft Corporation
 MBDA  Zodiac Aerospace

Objectives
 Establish commonality of aviation, space and defense

quality systems, “as documented” and “as applied”
 Establish and implement a process of continual

improvement to bring initiatives to life
 Establish methods to share best practices

in the aviation, space and defense industry
 Coordinate initiatives and activities with

regulatory/government agencies and other
industry Stakeholders
Only 1 management system
throughout the whole Supply Chain
Aviation, Space and Defense
Why does AS&D have their own standards?

 High risk products
 High cost products
 Tightly controlled industry requirements
̶ Statutory
̶ Regulatory
̶ Customer
 Safety is a must
 Quality is required
 Failure is not an option
IAQG Strategic
Focus
Improvement
Strategy
Relationship
Growth Strategy • Requirements
• Civil Authorities - Production • People Capability

• Space
• Product & Supply
• Defense
Chain Improvement
• Maintenance, Repair & Overhaul
• Trade Associations • Performance
IAQG Operating Management System

IAQG Other Party Management Team
Integration Team
3 Axes
Aligned to Address Challenges
IAQG Requirements Team
IAQG Leader: Alan DANIELS (Boeing)

AAQG Leader EAQG Leader APAQG Leader
Buddy CRESSIONNIE Judy LASLEY Tatsuya SHIRAI
(Lockheed Martin) (Rolls-Royce) (Kawasaki Heavy Industry)
IAQG Document Representatives IAQG Document Representatives

9100 : Alan DANIELS (Boeing) 9120 : Elizabeth WALTERS (Boeing)
9101 : Masahiro KAWAMOTO (MHI) 9131 : Claus MAYR (MTU)
9102 : Carl ZIMMERMAN (Spirit AeroSystems) 9132 : Craig MANERS (Rolls-Royce)
9103 : Hervé BIGAND (Snecma) 9133 : Phil EDWARDS (Rolls-Royce)
9104-1 : Tim LEE (Boeing) 9134 : Albrecht FELDSMANN (Airbus)
9104-2 : Tim LEE (Boeing) 9136 : Bernard LAURAS (Airbus)
9104-3 : Will TATE (Triumph) 9137 : Juan I. MARTIN (Airbus Military)
9107 : Ed BAYNE (Boeing) 9138 : Dan FITZSIMMONS (Boeing)
9110 : Agathe MOLL (Airbus) 9139 : Jesse MANGUAL (Moog)
9114 : Ed BAYNE (Boeing) 9145 : Deborah OBERHAUSEN (PW/UTC)
9115 : Raymond WRIGHT (Raytheon) 9146 : Matt BARRON (Boeing)
9116 : Mike QUINN (Boeing) 9147 : Jerome AUPHAND (Airbus)
9117 : Jan SOMMARBERG (GKN) 9162 : Mark VOGEL (Triumph)

IAQG Document Publications
 Requirements to harmonize the Quality Management System

– 9100 “QMS – Requirements for Aviation, Space & Defense
Organizations”
– 9110 “QMS – Requirements for Aviation Maintenance Organizations”
– 9120 “QMS – Requirements for Aviation, Space & Defense Distributors”
– 9101 “QMS – Aviation, Space and Defense Audits”
– 9104/1 “Requirements for Aviation, Space, and Defense Quality
Management System Certification Programs”
– 9104/2 “Requirements for Oversight of Aerospace Quality Management
System Certification /Registration Programs”
– 9104/3 “Requirements for Aerospace Auditor Competency and Training
Courses”
– 9115 “QMS - Deliverable Software”
– 9137 “Guidance for the Application of AQAP 2110 within a 9100 QMS”
Supports Certification Requirements

IAQG Document Publications
9102
AEROSPACE Issued January 2004
 Requirements to Improve Product Integrity

STANDARD Revised 28 November 2013
Technically equivalent writings
published in all IAQG sectors.
(R) Aerospace First Article Inspection Requirement
RATIONALE
This standard was revised to emphasize the value of the First Article Inspection (FAI)
process to an organization, separate and enhance the planning and evaluation
– 9102 “Aerospace First Article Inspection Requirements”

activities, and define Digital Product Definition (DPD) and its relationship to the FAI
process. Additional changes to the standard requirements, definitions, and
associated notes were incorporated in response to stakeholder needs.
FOREWORD
To assure customer satisfaction, aviation, space, and defense organizations must

produce and continually improve safe, reliable products that meet or exceed
customer and applicable statutory and regulatory requirements. The globalization of
the industry and the resulting diversity of regional and national requirements and
expectations have complicated this objective. Organizations face the challenge of
– 9103 “Variation Management of Key Characteristics”

purchasing products from suppliers throughout the world and at all levels of the
supply chain. Industry suppliers and processors face the challenge of delivering
products to multiple customers having varying quality requirements and
expectations.
The aviation, space, and defense industry established the International Aerospace
Quality Group (IAQG) for the purpose of achieving significant improvements in
quality and safety, and reductions in cost throughout the value stream. This
organization includes representation from companies in the Americas, Asia/Pacific,
and Europe. This international standard has been prepared by the IAQG.
This document standardizes FAI process requirements to the greatest extent

possible and can be used at all levels of the supply chain by organizations around
– 9107 “Direct Delivery Authorization – Guidance”

the world to provide a consistent process and documentation requirements for
verification of aviation, space, and defense product. Its use should result in improved
quality, schedule, and cost performance by the reduction or elimination of
organization-unique requirements and wider application of good practices. While
primarily developed for the aviation, space, and defense industry, this standard can
also be used in other industry sectors where a standardized FAI process is needed.
– 9114 “Direct Shipment – Guidance for Aerospace Companies”

– 9131 “Non-conformance Documentation”
– 9132 “Data Matrix - Quality Requirements for Parts Marking”
– 9133 “Qualification Procedure for Aerospace Standard Parts”
– 9134 “Supply Chain Risk Management Guidelines”
– 9162 “Aerospace Operator Self-Verification Programs”
Supports Improving the Quality Management System
IAQG Document Development
 New - Requirements to Improve Product Integrity

– 9116 “Aerospace Series – Notice of Change (NOC) Requirements”
– 9117 “Delegated Product Release Verification (DPRV)”
– 9136 “Root Cause Analysis and Problem Solving”
– 9138 “Statistical Product Acceptance” AEROSPACE
STANDARD Draft
9116
Supersedes
19 April 2014
2009-06 (AS9016)
Technically equivalent writings
– 9139 “Bodies of Knowledge”

published in all IAQG sectors.
Aerospace Series – Notice of Change (NOC) Requirements
RATIONALE
This standard was created to define the process requirements and data expectations
for the submission of proposed changes in design information that requires
concurrent approval of the design authority, when the design authority is different
– 9145 “Advance Product Quality Planning (APQP) /

from the design activity. This standard provides for the organizational requirements,
definitions, and data submission, including suggested data descriptions and format
(paper or electronic submission).
This standard was created to provide for the uniform submittal of change
notifications and/or approval when contractually invoked at any level or as guidance
within the aviation, space, and defense industries. This standard can be invoked as a
Production Parts Approval Process (PPAP)”

stand-alone requirement or used in conjunction with 9100-series standards (i.e.,
9100, 9110, 9120).
FOREWORD
To assure customer satisfaction, aviation, space, and defense industry organizations

must produce and continually improve safe, reliable products that meet or exceed
customer and regulatory authority requirements. The globalization of the industry
and the resulting diversity of regional/national requirements and expectations have
– 9146 “Foreign Object Debris (FOD)”

complicated this objective. End-product organizations face the challenge of assuring
the quality and integration of product purchased from suppliers throughout the world
and at all levels within the supply chain. Industry suppliers and processors face the
challenge of delivering product to multiple customers having varying quality
expectations and requirements.
The aviation, space, and defense industry established the International Aerospace
Quality Group (IAQG) for the purpose of achieving significant improvements in
quality and safety, and reductions in cost throughout the value stream. This
organization includes representation from companies in the Americas, Asia/Pacific,
– 9147 “Management of Unsalvageable Items”

and Europe. This international standard has been prepared by the IAQG.
A change process consists of design change management and/or manufacturing

process change to a previously approved design (baseline configuration) of the
product. This document standardizes requirements for Notice of Change (NOC) data
definition and documentation for the aviation, space, and defense industries. The
establishment of common requirements for use at all levels of the supply-chain is
intended to improve quality, safety, and decrease costs by the elimination or
reduction of organization-unique requirements and the resultant variation inherent in
these multiple expectations.

IAQG Document Relationships
IAQG Owners Quality Standards and Best Practices Data Type
Cert Scheme
Oversight of Certification Scheme New Standard
New Publish
9104-1 (organization) 9104-2 (surveillance/certs) 9104-3 (auditors) Revision
Sustain
Certification Scheme
9100 (General)
Maintenance of standards
IAQG Development and
Certification Quality Management System
ICOP
REQUIREMENTS
9101
Strategy Stream
Scheme
9110 (Maintenance) Audit
QMS Standards Process
9120 (Distributors)
9102 9103 9107 9114 9115 9116 9117 9131 9132 9133
FAI Key Char DDA Direct ship Software NoC DPRV N/C Doc Marking Sup.Qual.
9134 9136 9137 9138 9139 9145 9146 9147 9162
S/C RM RCA AQAP 2110 Stat Prod Ac BoK APQP/PPAP FOD Unsalvage Self Ver
Strategy Strategy Stream
Best practices
Capability Supply Chain
Supply Chain Management Handbook (SCMH)

Product &
Make (incl. Stakeholders

Design & Customer Plan & Manage
Market & Sell Assemble & Buy Deliver relationship and
Develop Support
test) communication
Stream
People
People Capability documents & structure (skills matrix)

ISO 9001:2015
Revision activity

ISO 9001 Revision
Why revise ISO 9001?

 Adapt to a changing world
 Enhance an organization's ability to satisfy its customers
 Provide a consistent foundation for the future
 Reflect the increasingly complex environments in which
organizations operate
 Ensure the new standard reflects the needs of all interested
parties
 Integrate with other management systems

ISO 9001 Revision Timeline
Jun 2013 CD ballot starts

Sep 2013 Close of CD ballot
C
o Nov 2013 Prepare DIS (Rough Draft)
m
p Jul 2014 DIS Ballot (89 IAQG comments)
l
e
Oct 2014 DIS Ballot Closed (89% in favor)
t Nov 2014 Prepare FDIS (3500 comments)
e
Feb 2015 FDIS Review (IAQG Liaison Attendance)
Jul 2015 FDIS Ballot
Sep 2015 Publish ISO 9001:2015
These dates are contingent on consensus CD = Committee Draft
on decisions / ballots to proceed at each DIS = Draft International Standard
stage. FDIS = Final Draft International Standard
Copyright © 2014
2015 IAQG. All rights reserved. 18
New Clause Structure
1.Scope 2.Normative references 3.Terms and definitions
4. Context of the organization 8. Operation
4.1 Understanding the organization and its 8.1 Operational planning and control
context 8.2 Requirements for products and
4.2 Understanding the needs and services
expectations of interested parties 8.3 Design and development of products
4.3 Determining the scope of the quality and services
management system D
4.4 Quality management system and its 8.4 Control of externally provided
O processes, products and services
processes
5. Leadership 8.5 Production and service provision
5.1 Leadership and commitment 8.6 Release of products and services
5.2 Policy
P 5.3 Organizational roles, responsibilities and 8.7 Control of nonconforming process
authorities outputs
L
6. Planning (split 2008/2015) C 9. Performance evaluation (split 2008/2015)
A 6.1 Actions to address risks and H 9.1 Monitoring, measurement, analysis &
N opportunities evaluation
6.2 Quality objectives and planning to E
9.2 Internal audit
achieve them C
6.3 Planning of changes 9.3 Management review
7. Support K
7.1 Resources 10. Improvement
7.2 Competence A 10.1 General
7.3 Awareness C 10.2 Nonconformity and corrective action
7.4 Communication
7.5 Documented information T 10.3 Continual Improvement
QMS Structure
PLAN DO CHECK ACT
4 Context of
9 Performance
the 5 Leadership 6 Planning 7 Support 8 Operation 10 Improvement
and evaluation
organization
4.1Understandi 6.1 Actions to 9.1Monitoring,

5.1 Leadership 8.1 Operational
ng of the address risk measurement,
and 7.1 Resources planning and 10.1 General
organization and analysis and
commitment control
and its context opportunity evaluation
4.2 6.2 Quality 8.2 10.2

Expectations of objectives Requirements 9.2 Internal Nonconformity
5.2 Policy 7.2 Competence
interested and planning for products audit and corrective
parties to achieve and services action
4.3 Scope of the

5.3 8.3 Design and 9.3
quality 6.3 Planning 10.3 Continual
Organizational 7.3 Awareness development of Management
management of changes improvement
roles, products and review
system system
responsibilities services
4.4 Quality and authorities
8.4 Control of
management 7.4 externally
system and its Communication provided
processes products and
services
7.5 Documented
8.5 Production
information
and service
provision
8.6 Release of
products and
services
8.7 Control of
nonconforming
process
outputs

Key Changes Summary
Key Changes in the ISO 9001 Baseline Draft

 Greater emphasis on processes
 Alignment with strategic direction
 Integration of the QMS into organization’s business
processes
 Determining risks and opportunities
 Emphasis on change management
 Introduction of knowledge management
 Increased performance evaluation
 Improvement expanded – clause

IAQG Liaison to TC 176
ISO Communications
 Lead Working Group 23 in the development of:
̶ ISO 9001 Revision Overview – General Users
̶ ISO 9001 Revision Overview – Experts
̶ Risk Based Thinking Guide
̶ Correlation Matrix (before and after side by side)
̶ Frequently Asked Questions (FAQs)
̶ Transition Plan - coordination with IAG (training and registrations)
̶ Guidance Material
 ISO 9001 Revision Webinars (over 3000 participants)
 Updated ISO 9001 information is on the ISO website

9100 Series
Revision activity

IAQG 9100 Revision
9100 Series needs to change to:
• incorporate changes to the ISO 9001:2015
• consider Aviation, Space and Defense stakeholders’

needs (web survey performed in 2013)
ISO/TC 176/SC 2/WG23 N106
• incorporate clarifications to 9100 series requested by

IAQG users since the last revision (requirements clarified
or notes added)

What is 9100?
9100 Series
International Aviation,
Space and Defense
Quality Model
APPROXIMATELY 105
ADDITIONAL REQUIREMENTS
ISO 9001
- Configuration Management Quality Management System
- Risk Management
- Special Requirements
- Critical Items
- On Time Delivery
- Project Management
- Supplier Scope of Approval

9100 Revision – The Plan
9100 Series Revision High Level Plan

 The 9100 is based on ISO 9001 and is thus affected by the
ISO TC176 revision activity
 Revision guidance published in 9100:2016 Design
Specification
 Revision focus is to add clarity, enhance ease of use, while
addressing industry and stakeholder needs
 The 3 IAQG standards that are based on the 9100 standard
are being revised in parallel (9110, 9120, 9115 = 9100
Series)

9100 Series
The term “9100-series standards” includes the following IAQG

standards, with 9100 being the IAQG Series Baseline Standard:
Quality Management Systems - Requirements for

IAQG 9100
Aviation, Space and Defense Organizations
Quality Management Systems - Requirements for Aviation

IAQG 9110
Maintenance Organizations
Quality Management Systems - Requirements for Aviation,

IAQG 9115
Space and Defense Organizations - Deliverable Software
Quality Management Systems - Requirements for Aviation,

IAQG 9120
Space and Defense Distributors

IAQG 9100 Series Team
IAQG 9100 Series Team

Alan Daniels
9100 IDR – Team Leader
Boeing
Buddy Cressionnie Brigitte Clamens Masahiro Kawamoto

9100 AAQG SDR 9100 EAQG SDR 9100 APAQG SDR
Lockheed Martin Zodiac Aerospace Mitsubishi Heavy Industries
Jim Clifford Roberto Ciaschi Chen Zhongyuan

9100 AAQG Representative 9100 EAQG Representative 9100 APAQG Representative
United Technologies Corporation European Space Agency Aviation Industry Corporation (AVIC)
Kim Roy Pete Cracknell Tatsuya Shirai

9100 AAQG Representative 9100 EAQG Representative 9100 APAQG Representative
Triumph BAE Systems Kawasaki Heavy Industries
Integration of Standards
Elizabeth Walters Agathe Moll Masahiro Kawamoto
9120 IDR 9110 IDR 9101 IDR
Boeing Airbus Mitsubishi Heavy Industries
Ray Wright Wayne Johnson

Picture
Insert
Here
9115 IDR 9100 Scribe

Raytheon IAQG
IAQG/Sector 9100 Team Structure
IAQG 9100 Writing Team

collects sector and
stakeholder input and
creates a rough draft. (8)
IAQG
IAQG 9100 Team collects 9100
sector and stakeholder
Team
input and writes the
revision (14)
Representatives of
AAQG EAQG APAQG
Sector 9100 Team at Int’l
Meetings (9) 9100 Team 9100 Team 9100 Team
Sector 9100 Team AAQSC EAQG APAQG

Meetings to gather
Sector inputs and
Sector Sector Sector
develop Sector 9100 Team 9100 Team 9100 Team
positions. Operation
managed at Sector Level
(58)

9100 Timeline
Oct 2013 Stakeholder Feedback Resolution

C
o Apr 2014 Concept Sub-team Proposals
m
p Jun 2014 Integrate ISO 9001 Draft with 9100
l
e Jul 2014 ISO 9001:2015 Draft Comments
t
e
Jul 2014 Structure Draft (team)
Oct 2014 Working Draft (team)
July 2015 Coordination Draft (IAQG)
Dec 2015 Ballot (IAQG)
Apr 2016 Support Material
Apr 2016 9100 Series Publication
 These dates are contingent on consensus on decisions / ballots to proceed at each stage
 Actual standards publication depends on sector publication scheme & schedule
9100 Series Revision
- Integrated Schedule
2012 2013 2014 2015 2016 2017
San Antonio Nagoya Moscow Montreal Brussels Long Beach Chengdu Madrid Singapore TBD TBD TBD
05/2012 10/2012 05/2013 10/2013 04/2014 10/2014 04/2015 10/2015 04/2016 10/22016 04/2017 10/2017
9100 IAQG 9100 Team 9100

SWG/Council Comments IAQG Working Coordination 9100 9100 Publish
Project /Structure Comments Draft Draft for Ballot / Ballot
Approval Analysis /Design Spec Review Comments Draft Comments
Plan & Stakeholders feedback
Internal Dependencies 9101 Audit – Revision

Standards & Training as needed for Required for publication
publication
- Required for 9100 publication
- 9100 Transition Plan 9110, 9120, 9115
- 9101 Update (as required) Required for publication
- 9100 Training (as required) Series Revisions
External dependencies
ISO 9001 publications
• CD June 2013 – Begin struct. draft Development Required for publication
Training - OPMT
• DIS : May 2014 – Begin writing 9100
• FDIS : Jul 2015 - Begin Coord. Draft Recommended Schedule to satisfy Auditor training & Transition
• Publish : Sept. 2015 – Prep. Ballot
For more information,

Preparing
see detailed schedule Ballots, reviews and comments
Publications
31
IAQG 9100 Revision SIPOC
Stakeholder Plan IAQG 9100 Series
Input & Survey Standard Aviation,
Integrated Project
Schedule Plan Space &
Defense
Industries
SWG Enlarged
Design Specification
Strategy
Act
Do
ISO 9001 Priority Focus Master Deployment
Gap Analysis Teams Comments Review Support
Material
Publishing
Coordination Sectors
Ballot Draft
Options Risk
Assessment
Check
SUPPLIERS INPUTS
PROCESS OUTPUTS CUSTOMERS
9100 Areas of Focus
Areas of focus Team approach

Added in carefully selected areas and
Product Safety
consistent with 9110
Added as a consideration in Nonconformity
Human Factors
/ Corrective Action
Merged current 9100 requirements with the
Risk
new ISO requirements
Current clause requirements absorbed into
Preventive Action
Risk, Opportunities and Nonconformance
Enhanced in carefully select areas and
Counterfeit Parts
limited new requirements
Clause clarified and improved considerably
Configuration Management
to address stakeholder needs
Clarified and enhanced planning
Product Realization & Planning
throughout the standard

9100 Areas of Focus
Areas of focus Team approach

Merged current 9100 requirements with the
Post Delivery Support
new ISO requirements
Combined with Operation Planning clause

Project Management
to address user interpretation issues
Gap analysis - ISO text has been added

Design Development and
back in a few places to meet the IAQG
Supplier Management
needs
Note added pointing to the requirements
Quality Manual that make up a Quality Manual or the
equivalent
Requirement added back in for
Management Representative Management Representative QMS
oversight

9100 Series High Level Summary
9100 Series Changes - High Level Summary

No Requirements
New process model When planning the QMS, determine the
Clause 1 Added a PDCA model Clause 6 actions needed to address
Added “Risk-based thinking” Planning for opportunities and risks (preventive)
Scope Emphasis on defining the QMS and Increases requirements for planning of
the QMS
context of the organization changes
Clause 2 No normative references Determine organizational knowledge

Normative ref Clause 7 requirements
Support Awareness of contribution to
 ISO 9001 terms and definitions moved compliance and product safety
Clause 3
to ISO 9000
Terms and  Added 9100 “product safety” , Planning for product obsolescence
definitions “counterfeit product” Plan activities needed to assure
Clause 8 product safety
Prevention of counterfeit products
Quality manual not required, Operation Process to validate test reports for raw
Clause 4 maintained documentation is required. material used in critical item
Context of Justified exclusions not limited to Release of products and services
the Realization/Operations processes
organization QMS processes have performance  Assess performance of QMS
indicators Clause 9
processes
Performance  Added Note to evaluate performance
QMS compatible with strategic direction evaluation indicators on internal audits
Clause 5 QMS requirements integrated into
business processes Evaluation the need for action based
Leadership Processes deliver their intended Clause 10
Improvement on human factors
outputs
All ISO MS standards will now have this common 10 clause structure
IAQG
9100 Revision:
Benefits and
Application

Implementation Benefits
When implemented and managed well can improve:

 Produce and continually improve safe and reliable products
 Meet or exceed customer and regulatory requirements to
ensure satisfaction
 Processes necessary to conduct day-to-day business are
defined and managed
 Documentation accurately reflects the work to be performed
and actions to be taken
 Focus on the complete supply chain and
stakeholders
 Fewer customer unique documents
 Recognized by Regulatory Authorities
37
9100:2016
Quality Management System
9100 “Quality Management Systems – Requirements for

Aviation, Space and Defense Organizations”
 Establishes commonality of aviation, space and defense
QMS requirements
 Takes into account new requirements from aviation, space
& defense and other QMS standards
 Incorporates stakeholder feedback
 Provides a common baseline with ISO 9001 which benefits:
̶ Suppliers with dual certification requirements
̶ Sub-tier suppliers who only need ISO 9001
̶ Commonality enhances both auditor flexibility and reduced training

Industry Application
 9100 “Quality Management Systems – Requirements

for Aviation, Space and Defense Organizations”
̶ All IAQG aviation, space and defense companies are

certified to a version of 9100, 9110 or 9120
̶ All IAQG and Sector member companies flow down

9100, 9110 or 9120 to their supply chain
• Note: Supply chain flow down of 9100

is based on eligibility criteria and the
organization may allow deviations
as applicable

39
IAQG
9100 Series
Revision
Communications

9100 Series Support Material &
Communications
Lead April Oct April Recurring
2015 2015 2016
Requirements Newsletter Buddy X X X
Key Changes Presentation Brigitte X X X
Correlation Matrix Alan X X X
FAQ Kim X X X
Clarifications Buddy X X
9100:2016 9100:2016
IDR/ X
Webinars SDRs/T SCMH X X X
partnering
eam

41
Support Material
Tools for review and implementation

9100 Series Key Changes
Correlation Matrix Frequently Asked
(before & after) Questions
9100:2016 to 9100:2009 9100:2016
Correlation Matrix Frequently Asked Questions (FAQs)
9100:2016 9100:2009 May, 2015
Context of the organization 1.0 Scope
1 Understanding the organization and its 1.1 General 1. Questions about the change
context
1. Why has it been decided to issue a new version of 9100?
2 Understanding the needs and expectations 1.1 General
of interested parties Business needs and the needs and expectation of other interested parties have
changed significantly since the last major revision of ISO 9001 in the year 2000.
3 Determining the scope of the quality 1.2 Application
Examples of these changes are ever more demanding customers, the emergence of
management system 4.2.2 Quality manual new technologies, increasingly more complex supply chains and a much greater
4 Quality management system and its 4 Quality management system awareness of the need for sustainable development initiatives.
processes 4.1 General 2. Does 9100 still apply to all organizations - big, small, different sectors and
Leadership 5 Management responsibility different items – products, services?
1 Leadership and commitment 5.1 Management commitment The concept of the standard has not changed; it's applicable to any type of
2 Customer focus 5.2 Customer focus organization, regardless of the size, type or its core business.
3 Quality policy 5.3 Quality policy 3. Has the structure of the standard been substantially changed?
3.1 Developing the Quality Policy 5.3 Quality policy Yes, the structure has been changed to align with the common 10 clause high level
3.2 Communicating the Quality Policy 5.3 Quality policy structure developed by ISO to ensure greater harmonization among its many
4 Organizational roles, responsibilities and 5.5.1 Responsibility and authority different management system standards. The new revision to ISO 14001 will also
adopt this same structure, which is built around the PDCA (Plan-Do-Check-Act)
authorities 5.5.2 Management representative
sequence. This will make it easier for organizations to address the requirements of
5.4.2 Quality management system planning more than one ISO Management System Standard within a single, integrated
Planning system.
1
2
Actions to address risks and opportunities
Quality objectives and planning to achieve

them
5.4.2 Quality management system planning
8.5.3 Preventive action
5.4.1 Quality objectives
 Process Approach 4. What are the structural differences between the old and new version?
-
-
A new additional clause 4 now addresses the “Context of the Organization”
The old clause 5 of 9100:2009 is now separated into clause 5 Leadership and
clause 6 Planning and has more content in each clause
3 Planning of changes 5.4.2 Quality management system planning
The Measurement, Analysis and Improvement clause 8 of 9100:2009 is now
 Risk-based Thinking/
-
Support 6 Resource management separated into clause 9 Performance Evaluation and clause 10 Improvement
1 Resources 6 Resource management
- These changes are addressed in detail in the 9100:2009 to 9001:2016
1.1 General 6.1 Provision of resources Correlation Matrix (link)
1.2
1.3
1.4
People
Infrastructure
Environment for the operation of processes
6.1
6.3
6.4
Provision of resources
Infrastructure
Work environment
Management 5. What are the main differences in content between the old and new version?
There is more flexibility regarding documentation, but with a greater emphasis on the
organization being able to manage its processes in order to provide consistently conforming
products and services. The application of the standard to service organizations is emphasized,
1.5 Monitoring and measuring resources 7.6 Control of monitoring and measuring
as well as those making tangible product; there are more stringent requirements for leadership
equipment
 Counterfeit Product
by top management; the term preventive action is replaced by the concept of risk based
1.5.1 General 7.6 Control of monitoring and measuring thinking that permeates
 Product Safety And more…

9100 Series Revision
9100 Series Next Steps

Continue to leverage ISO 9001 deployment support material
for use with the 9100 Series
Coordination draft and support material routed to IAQG
member companies for comment
Disposition of comments to be completed
in October (Madrid)
Launch of ballot targeted for December
Resolution of comments April 2016
(Singapore)
Release for publication in 2016

IAQG
9100 Revision:
Resources

Resources
IAQG Website
AAQG Website
Excellent starting points for

resources.

Supply Chain Management
Handbook (SCMH)
 The SCMH
provides guidance
material to help
continuously
improve On Time,
On Quality
Delivery (OTOQD)
 It is provided at
no cost and is
available to all
levels of the
supply chain
 Link:
http://www.sae.org/scmh/
9100 Team Resources
9100 Resources
 International Aerospace Quality Group (IAQG)
̶ 9100:2016 Revision Overview presentation http://www.sae.org/iaqg/
 9100 IAQG Team Leader
̶ Alan Daniels alan.w.daniels@boeing.com
 9100 AAQG/AAQSC Team Leader
̶ Buddy Cressionnie buddy.cressionnie@lmco.com
 9100 EAQG Team Leader
̶ Brigitte Clamens brigitte.clamens@zodiacaerospace.com
 9100 APAQG Team Leader
̶ Masahiro Kawamoto masahiro_kawamoto@mhi.co.jp

9100 Series Resources
9100 Series Resources

 9110 Team Leader
̶ Agathe Moll agathe.moll@airbus.com

̶ Elizabeth Walters elizabeth.a.walters@boeing.com

̶ Ray Wright raymond_wright@raytheon.com

̶ Masahiro Kawamoto masahiro_kawamoto@mhi.co.jp

Questions?


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9100 Series

2016 Revision Overview

IAQG is a trademark the International Aerospace Quality Group.

International Aerospace Quality Group

ISO 9001 Revision Activity

9100 Series Revision Activity

Benefits and Application

IAQG is a trademark the International Aerospace Quality Group.

IAQG is a trademark the International Aerospace Quality Group.

Americas (AAQG) Asia Pacific (APAQG) Europe (EAQG)

IAQG is a trademark the International Aerospace Quality Group.

IAQG is a trademark the International Aerospace Quality Group.

IAQG is a trademark the International Aerospace Quality Group.

 Establish commonality of aviation, space and defense

 Establish and implement a process of continual

 Establish methods to share best practices

 Coordinate initiatives and activities with

Why does AS&D have their own standards?

• Civil Authorities - Production • People Capability

IAQG Operating Management System

IAQG Leader: Alan DANIELS (Boeing)

IAQG Document Representatives IAQG Document Representatives

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 Requirements to harmonize the Quality Management System

Supports Certification Requirements

AEROSPACE Issued January 2004

 Requirements to Improve Product Integrity

(R) Aerospace First Article Inspection Requirement

– 9102 “Aerospace First Article Inspection Requirements”

To assure customer satisfaction, aviation, space, and defense organizations must

– 9103 “Variation Management of Key Characteristics”

This document standardizes FAI process requirements to the greatest extent

– 9107 “Direct Delivery Authorization – Guidance”

– 9114 “Direct Shipment – Guidance for Aerospace Companies”

 New - Requirements to Improve Product Integrity

Technically equivalent writings

– 9139 “Bodies of Knowledge”

Aerospace Series – Notice of Change (NOC) Requirements

– 9145 “Advance Product Quality Planning (APQP) /

Production Parts Approval Process (PPAP)”

To assure customer satisfaction, aviation, space, and defense industry organizations

– 9146 “Foreign Object Debris (FOD)”

– 9147 “Management of Unsalvageable Items”

A change process consists of design change management and/or manufacturing

IAQG is a trademark the International Aerospace Quality Group.

Supply Chain Management Handbook (SCMH)

Make (incl. Stakeholders

People Capability documents & structure (skills matrix)

IAQG is a trademark the International Aerospace Quality Group.

Why revise ISO 9001?

IAQG is a trademark the International Aerospace Quality Group.

Jun 2013 CD ballot starts

4.1Understandi 6.1 Actions to 9.1Monitoring,

4.2 6.2 Quality 8.2 10.2

4.3 Scope of the

IAQG is a trademark the International Aerospace Quality Group.

Key Changes in the ISO 9001 Baseline Draft

IAQG is a trademark the International Aerospace Quality Group.

IAQG is a trademark the International Aerospace Quality Group.

IAQG is a trademark the International Aerospace Quality Group.

9100 Series needs to change to:

• incorporate changes to the ISO 9001:2015

• consider Aviation, Space and Defense stakeholders’