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Maintenance Experience
FDD LTE Products Special Issue
2015, No. 2, Issue 286
Publication date: September 29, 2015
Editorial Committee
Director: Chen Jianzhou
Deputy Director: Wang Dianping
Chief Editor: Zhao Haijun
Executive Editor: Zhu Lijia, Luo Liming
Responsible Editors: Mou Dan, Qiu Quan
Technical Senior Editors: Cai Haoyi, Hu Hao, Hu Yuxi, Li Yan, Shi Wenyan, Wang Jun,
Wang Ping, Wang Zhenhai, Zhao Yanli
Editorial Office
Address: ZTE Plaza, No.55, Hi-tech Road South, Shenzhen, P.R.China
Postcode: 518057
Tel: +86-755-26776084
Email: doc@zte.com.cn
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Maintenance Experience
Contents
Network Operation Skills—Four Steps for You to Easily Query Electronic Downtilt Angles in Batches2
Dropped Calls Caused by X2 Interface Handover Failure When the Transmission Delay Is Long ......... 5
Low Indoor Download Rate ...................................................................................................................... 8
Attach Failure Caused by Incorrect Access Probability Factors ............................................................. 10
The Flow for UEs to Return to the 4G Network Is Abnormal Because RAU Fails When the CSFB
Function Is Used ..................................................................................................................................... 18
Co-Channel Handover Failure Caused by Incorrect A3 Event Indexes .................................................. 22
Inter-System Handover Preparation Failure Caused by Different CN IDs of MMEs of Different NEs . 25
The following uses figures to describe how In the Dynamic Command navigation tree
to query electronic downtilt angles of on the Dynamic Management tab,
eNodeBs in batches in the EMS. double-click Query RET Tilt. The electronic
downtilt angle query list is displayed, see
On the NE Management tab on the left in
Figure 3.
the EMS, right-click a node that NE
management is enabled for and select Select cells whose downtilt angles are to be
Dynamic Management from the shortcut queried from the list. Click . The query
menu. The Dynamic Management tab is result is displayed on the Detailed
displayed, see Figure 1. Information of Operation tab in the lower
From the NE list on the Dynamic part, see Figure 4 Querying Electronic
Management tab, select NEs whose downtilt Downtilt Angles.
angles are to be queried, see Figure 2.
Symptom
Before the eNodeB of the convention
During an indoor LTE test in a convention center is optimized, no limit is set for
center, testing engineers find that the LTE eNodeB transmission, and this is
average download rate is only 24 Mbps. confirmed with the transmission side.
This eNodeB demonstrates the customer's Therefore, the fault is not caused by
LTE services, and the target average transmission quality.
download rate should be higher than 50
Radio environment
Mbps. Therefore, the problem must be
solved immediately. troubleshooting:
After the problem occurs, engineers perform testing engineers is as follows: the
troubleshooting from the following four RSRP is lower than –80 dBm and the
aspects: eNodeB alarms, parameters, SINR is lower than 10. The main cause
transmission, and radio environment. of the low download rate may be that
the radio environment is poor.
eNodeB alarm troubleshooting:
Generally, after indoor system
Alarms in the EMS are checked. The coverage is deployed, the radio
eNodeB of the convention center does environment shall not be poor. Further
not have alarms, so the fault is not an troubleshooting is performed from the
explicit fault of the eNodeB. following two aspects:
The radio and terrestrial key The output power of the RRU is
parameters of the existing network are checked. The output carrier power of
set globally, so parameter settings have the eNodeB is checked, and the output
no fault. power is 33 dBm. Therefore, the
product has no fault. Engineers
Transmission troubleshooting:
basically determine that signals are
poor because of indoor system
problems.
1. Replace the terminal and testing still exists. This means that the fault is not
software. caused by terminal hardware or testing
software.
Engineers think the terminal or testing
software may be faulty so the RRC 2. Modify the attach mode of the
Connection Request message is not sent. terminal.
Therefore, the terminal and testing software
The ATTACH REQ message is observed,
are replaced.
see Figure .
MF823 is replaced with MF831, and testing
software is replaced with QXDM. The fault
the UE is going to get registered to the EPS Mode of the Terminal on the Network Side
and the 2G/3G core network. However, the
. This means that the registration mode of
the terminal on the network is modified from
circuit domain+data domain to data domain. by the incorrect configuration of the attach
In this way, whether attach failure is caused type of the terminal can be determined.
The attach procedure succeeds 37 times on users, for example, cells are busy, to share
from accessing the LTE system. Otherwise, terminal, the cause value in the RRC
the radio access network is overloaded and Connection Request message sent is
Parameter Differences
described as follows.
AC 11 AC 12 AC 13 AC 14 AC 15
Bit 1: UEs whose Bit 1: UEs whose Bit 1: UEs whose Bit 1: UEs whose Bit 1: UEs whose
ACs are 11 cannot ACs are 12 cannot ACs are 13 cannot ACs are 14 cannot ACs are 15 cannot
access. access. access. access. access.
Bit 0: UEs whose Bit 0: UEs whose Bit 0: UEs whose Bit 0: UEs whose Bit 0: UEs whose
ACs are 11 can ACs are 12 can ACs are 13 can ACs are 14 can ACs are 15 can
access. access. access. access. access.
UE is saved in the SIM or USIM card. In Classes 0–9: Home and visited PLMNs
addition, each mobile terminal may be
Classes 11 and 15: Home PLMN only if the
classified into one or multiple special
EHPLMN list is not present or any EHPLMN
classes (five special classes in total: classes
11 to 15), and the special classes of each Classes 12, 13, and 14: Home PLMN and
mobile terminal is also saved in the SIM or visited PLMNs of the home country only
USIM card. These special classes are for For this purpose, the home country is
special advanced users. See the following defined as the country of the MCC part of
details (the order of the following classes is the IMSI
not the priority order):
Summary
Class 15 - PLMN Staff
During the access of a UE, if Probability
-"- 14 - Emergency Services Factor of Signaling Access and
example, water and gas suppliers) parameters are set to 0.95, the probability of
access failure is 5% no matter what services
-"- 12 - Security Services
the UE is to use. This has a great impact on
-"- 11 - For PLMN Use delay indicators involved in the access. For
If a UE belongs to at least one of the ACs example, the UE can send the ATU
corresponding to the permitted classes of message successfully only the second time
the air interface, and the current network the UE sends the message. As a result, the
supports the ACs, the UE can originate Fast Return delay is long.
The typical symptom of this fault is that no Probability Factor of Signaling Access
RRC Connection Req or MSG1 message is and Probability Factor of Call Access
sent after the Attach Req message is sent. parameters to see whether their settings are
When this symptom occurs, check incorrect.
Figure 1 Abnormal Flow (Return to the LTE Network Through the Attach Flow)
Figure 2 Normal Flow (Return to the LTE Network Through the TAU Flow)
(2) After this thought is provided to whether RAU succeeds affects the EMM
core network engineers, they trace state of mobile phones and determines
signaling and find that data is not whether UEs return to the 4G network
configured in the DNS. After data is through the attach or TAU flow.
configured in the DNS, RAU succeeds
All interoperations in the network, for
and UEs return to the LTE network from
example, CSFB and LTE-to-UMTS
the UMTS through the TAU flow.
handover, require parameter settings in the
Probable Cause
Fault analysis in this case:
Troubleshoot handover faults from the
following aspects: (1) According to the parsing of air
interface messages, neighbor cells are
1. Neighbor cells are not configured.
configured properly. Figure 1 shows air
2. The terminal is faulty and does not
interface messages.
submit the measurement report.
Connect cell 77 to 14:23:30:183, and the
3. Handover is not performed in a timely
RRCConnectionReconfiguration message
manner, so the mobile phone cannot submit
shows that cells 75 and 76 are configured as
the neighbor cells of cell 77.
(2) Testing signals are analyzed, and is checked, see Figure 2. For a normal
the result shows that cell 75 meets the handover, signaling contains the
conditions of the A3 event for configuration information about the A3 event.
co-channel handover, but the UE does However, in the current signaling, the
not submit any measurement report of RRCConnectionReconfiguration signaling
the A3 event within 10 seconds. message does not contain the configuration
information about the A3 event but contains
The measurement configuration data in the
the configuration information about the A5
RRCConnectionReconfiguration message
event, see Figure 3.
of the source cell during a normal handover
According to the EMS KPIs of an office, the Inter-system handover involves two phases:
success rate of inter-system handover is preparation and implementation. Figure1
dramatically reduced. Through analysis, shows the normal handover preparation
engineers find that the cause is that the flow.
handover preparation on the target side fails
The KPI statistical point is shown in the
(Number of Outgoing
following figure (according to the KPI
Inter-RAT(LTE->UTRAN) Handover
description manual, the KPI statistical point
Preparation Failure due to Dst Preparation
is 7 in Figure2 ).
Failure).
(3) Modify the CN IDs on the SGSN to 3 and 4. The CN IDs indicated during relocation are the
same as the specified IDs, and the handover flow is normal, see Figure 5 and Figure 6.
Figure 5 Signaling Flow After the CN IDs on the SGSN Are Modified 1
Figure 6 Signaling Flow After the CN IDs on the SGSN Are Modified 2
Summary
2. The operation plan for the onsite core
1. If an inter-system handover fails on the network and KPIs after operations are
target side, the fault can be located only on performed must be paid attention to. Thus,
the target side. The LTE radio side can only problems that occur after the operations can
assist troubleshooting, and all professional be found and handled in a timely manner.
teams should be coordinated for
troubleshooting.