Course Name And Modules

Discovery Fundamentals Training

Over View
MID Servers
Running Discovery
Credentials and Behaviors
Phases probes and classification
Application Mapping
MID Server Clusters
Horizontal Discovery Patterns
Application Discovery Patterns
Configuration Management

Service Mapping Fundamentals Training

Service Mapping Overview

Horizontal Discovery
Service Mapping
Service Lifecycle
Extending Patterns
Building Identification Sections
Building Connection Sections
Use Cases
CMDB Reconciliation

Service Mapping Implementation Training

Introduction
Level Set ITOM knowledge
Discovery Patterns
Identification Rules
Security
Engagement Readiness

Event Management Training

Overview
Architecture and Discovery
Event Management
Alerts and Tasks
Event Sources
Introduction to Operational Intelligence

Service Portal Fundamentals Training

Service Portal Overview
Create a Service Portal
Widgets
Header Menus
Search Sources
Service Portal Extras
Redirecting in Service Portals

Service Portal Advanced Training

Create custom Widgets 100
Create custom Widgets 200
Create custom Widgets 300
Widgets Working Together

Orchestration Training
Orchestration Overview
Workflow Refresher
Connect to Company Systems
Access External System
MID Server Installation and Configuration
Get Remote System Information
Target Specific MID Servers
Introduction to Custom Activities
Workflow Data Flow
Variables and Inputs
Work With Custom Activities
Parse Output Results and Conditions
Interact With Active Directory
Add Users to AD with Service Catalog
Password Reset Overview

Scripting Training
Scripting Overview
Client Scripts
UI Policies
Catalog Client Scripts and UI Policies
Business Rules
Glide System
Glide Record
Script an Event
Script Includes
UI Actions
Flow Designer Scripting

Application Developer Training

Application Development Overview
Analysis and Design
Creating Applications and Modules
Application Forms
Controlling Access
Automating an Application
Importing and Integrating
Service Catalog
Testing
Performance Analytics Training
Performance Analytics Introduction
Analytics Hub Navigation
Data Collection
Automated Indicators
Automated Breakdowns
Formula and Manual Indicators
Displaying Actionable Data
Widgets and Dashboards
Intro to Admin Tools

GRC Training
GRC in Servicenow
Authority Documents and Policies
Profile Scoping
Risk Creation and Scoring
Process Automation and Monitoring
Audit Management
GRC Reporting

ITBM Training
Introduction to Project and Portfolio Management
Ideation and Demand Management
Setup a Project
Planning a Project
Trackig a Project
Resource Management
Program and Portfolio Management

Security Operations Fundamentals

Securiry Operations Overview

Vulnerability Response
Security Incident Response
Threat Intelligence
Security Operations Integrations
Data Visualization

Vulnerability Response Implementation

Vulnerability Response Overview
Getting Data Into Vulnerability Response
Tools to Manage Vulnerability Response
Automating Vulnerability Response
Vulnerability Response Data Visualization
Vulnerability Response Madrid Delta

Security Incident Response Implementation

Security Incident Response Overview
Create Security Incidents
Security Incident Response Management
Post Incident Response
Security Incident Integrations
Automation and Standard Processes
Data Visualization

Security Incident Response Implementation

Service Portal Review
Create Custom Widgets 100
Create Custom Widgets 200
Create Custom Widgets 300
Widgents Working Together

Servicenow Fundamentals and ITIL Introduction(

User Interface and Navigation

Collaboration
Database Administration
Self service and Automation
Introduction to Development

Servicenow Scripting and Integrations and SCRUM

Scripting Overview
Client Scripts
UI Policies
Catalog Client Scripts and UI Policies
Business Rule
Glide System
Glide Record
Script Includes
UI Actions
Flow Designer and Integrations
Duration (In Hrs)
24

24

24
16

16

16

24
24

24
24

24

24

16
16

16

16

16
24
Cost in Rupees (Per Hour)
1960

1960

1960
1960

1960

1960

1960
1050

1050
1050

2100

2100

2100
2100

2100

2100

750
750