Business English – Teacher: Roberta Galvao 1

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First dialogue

Scenario: Arrival gate, arriving for a connection

Time: 11h a.m.

Roberta: Hi! Good morning! Are you Brian?

Tiago: No, I’m not.
Roberta: Sorry! Are you Tiago?
Tiago: Yes, I am.
Roberta: Perfect!
Tiago: Excuse me, what’s your name?
Roberta: I’m Roberta. Nice to meet you!
Tiago: I’m glad to meet you too.
Roberta: Let’s go to the check-in desk.
 Business English – Teacher: Roberta Galvao 2

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Second dialogue

Scenario: Check-in desk, 2 people, 4 bags

Time: 12:15 p.m.

Agent: Good afternoon! Can I help you?

Tiago: My boyfriend and I are flying to France on the flight number N967.
Agent: Your passport, please?
Tiago: Here is my passport. Babe, where is your passport?
Babe: Here it is!
Agent: Thank you! I am printing your boarding passes, one minute please.
Tiago: Not a problem.
Agent: Ok! Your seats are 12A and 12B.
Tiago: Is the seat 12A by the window?
Agent: Yes, it is.
Babe: Awesome!
Agent: Have a safe flight.
 Business English – Teacher: Roberta Galvao 3

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Listening – Dialog

Scenario: Check-in desk

Agent: Good afternoon! Where are you flying to today?

Dan: Los Angeles.
Agent: May I have your passport, please?
Dan: Here you go.
Agent: Are you checking any bags*?
Dan: Just this one.
Agent: OK, please place your bag on the scale.
Dan: I have a stopover in Chicago – do I need to pick up my luggage* there?
Agent: No, it’ll go straight through to Los Angeles. Here are your boarding
passes – your flight leaves from gate 15A and it’ll begin boarding at 3:20. Your
seat number is 26E.
Dan: Thanks.
 Business English – Teacher: Roberta Galvao 4

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Listening – Dialog

Scenario: On the plane, meeting someone new

Tiago and Babe: Excuse us! Can we pass?

Seat 12C: Sure
Tiago and Babe: Thank you!
Seat 12C: I’m Brandon. What are your names?
Tiago: I’m Tiago
Babe: I’m Babe
Brandon (12C): Are you going to France?
Tiago: Yes, we are? And you?
Brandon: No, I’m going to Switzerland. I’m Swiss.
Babe: Cool!
Brandon: Are you guys Brazilians?
Tiago: I’m Brazilian. He is French but he lives in Argelia.
Brandon: Nice to meet you. What’s your phone number?
Tiago and Babe: Nice to meet you too.
Tiago: My phone number is 55 (61) 98130-9319 and his phone number is 33
98706-1234.
Brandon: Ok! I’m going to read my book. Talk to you later.
Tiago: Ok! Have fun!