SOCIAL RESPONSIBILITY PROJECT

REPORT

Submitted by
Muskan Shrestha
(Register Number – 1820542)

Under the Guidance of

Prof. Saklesh Nagouda

In Partial Fulfillment of the Requirements for the Award of the Degree of

BACHELOR OF BUSINESS ADMINISTRATION

DEPARTMENT OF MANAGEMENT STUDIES

BENGALURU, INDIA
NOVEMBER 2018
 DECLARATION

I, Muskan Shrestha (Reg. No: 1820542), hereby declare that the Social Responsibility
Project submitted to Departmen of Management Studies is a record of original work
undertaken by me for the award of the degree of Bachelor of Business Administration. I have
completed this project under the supervision of Prof. Saklesh Nagouda, Department of
Management Studies.

The informaion and data given in the report is authentic to the best of my knowledge.

I also declare that this project has not been submitted for the award of any degree, diploma,
associate ship, fellowship or other title to any other Institution/University.

Place: Bengaluru
Date: 10/11/2018
Muskan Shrestha
Reg No: 1820542
CERTIFICATE BY THE NGO
 CERTIFICATE BY THE GUIDE

This is to certify that the project submitted by Muskan Shrestha (Reg. No: 1820542) titled
SOCIAL RESPONSIBILITY PROJECT is a record of work done by him/her during the
academic year 2018-2019 under my supervision in partial fulfillment for the award of
Bachelor of Business Administration.

This project has not been submitted for the award of any degree, diploma, associate ship,
fellowship or other title to any other Institution/University.

Place: Bengaluru
Date: 28/11/2018
Prof. Saklesh Nagouda
Dept of Management Studies
 ACKNOWLEDGEMENT

I would like to express my profound gratitude to all those who have been instrumental in the
preparation of this project report. I wish to place on record, my sincere gratitude to my Class
Co-Coordinator, Prof. Saklesh Nagouda, for his invaluable advice and suggestions.
I would like to thank our Vice Chancellor Dr. (Fr). Thomas C Mathew, and HOD, Dr.
Amalanathan S, for their support.
I am deeply grateful to Mr. Surendra Shrestha, Executive Director, SAHAS Nepal for the
Co-operation extended by his team for us to help connect with the objective of Social
Responsibility and furnishing the required information.
Lastly, I would like to thank God, my Parents and Friends for their constant help and support.

Muskan Shrestha
Reg No: 1820542
 TABLE OF CONTENTS

Chapter Topics Page

Nos.
1-8
Introduction
1.1 Introduction to Social Responsibility
1.2 Corporate Social Responsibility
1
1.3 Legal process for formation of NGOs in
India
1.4 Need & Objectives of the study
9-18
Introduction to the NGO
2.1 History, Vision, Mission
2.2 Structure and Geographical coverage
2
2.3 Current Projects
2.4 Achievements
2.5 Objectives

19-21
Activities
3.1 Report of Daily Activities undertaken at
3 the NGO
3.2 Village Exposure Visit (Where
applicable)
22-23
4 Learning Outcome

24-25
5 Suggestions and Conclusion

Learning Diary
 Chapter 1

INTRODUCTION
 1.1

INTRODUCTION TO SOCIAL RESPONSIBILITY

“A machine has value only as it produces more than it consumes – so check your value to the
community.”- Martin H. Fischer
Social responsibility is thorough careful attention to impacts on society and the environment
that caused by the organizations on their process to achieve their goals. It is an ethical
framework and suggests that an entity, be it an organization or individual, has an obligation to
act for the benefit of society at large. It pertains not only to business organizations but also to
everyone who’s any action impacts the environment. This responsibility can be passive, by
avoiding engaging in socially harmful acts, or active, by performing activities that directly
advance social goals and responsibility.
Another key concept of social responsibility is the triple bottom line, also referred to as
people, planet, and profit. This is the concept that achieving profit does not require harm to
the planet or the exploitation of people. Organizations can profit while also taking care of the
planet and people. Social responsibility means that individuals and companies have a duty to
act in the best interests of their environments and society as a whole. Social responsibility, as
it relates to business, is known as corporate social responsibility (CSR). Many companies,
such as those with "green" policies, have made social responsibility an integral part of their
business models. Additionally, a company’s social responsibility is used as an investment
criterion by some investors. As the idea inspires investors to invest and consumers to
purchase goods and services from the company, a dedication to social responsibility can
actually turn into profits.
When a company takes social responsibility voluntarily, it is more effective as opposed to
being required by the government to do so through by guideline.
The theory of social responsibility is built on a system of morals, in which decisions and
actions must be morally authorized before implementing. If the action or decision causes
harm to society or the environment then it would be considered to be socially negligent and
the company would be seen as socially irresponsible.
The integrity of society and the environment are protected and ensured when social
responsibility is maintained within a company. The individual social responsibility includes
the engagement of each person towards the community where he lives, which can be
expressed as an interest towards what’s happening in the community, as well as in the active
participation in the solving of some of the local problems. Under community we understand
the village, the small town or the residential complex in the big city, where lives every one of
us.
Each community lives its own life that undergoes a process of development all the time. And
every one of us could take part in that development in different ways, for example by taking
part in cleaning of the street on which he lives, by taking part in organization of an event,
connected with the history of the town or the village or by rendering social services to
children without parents or elderly people.
The theory of social responsibility and ethics applies in both individual and group capacities
and should be incorporated into daily actions/decisions, particularly ones that will have an
effect on other persons and/or the environment. The individual social responsibility also
could be expressed in making donations for significant for the society causes – social,
cultural or ecological. There are many ways of donating, as for example donating of goods or
donating money through a bank account or online. Being socially responsible requires
participating in socially responsible activities like recycling, volunteering and mentoring.
Only through a commitment to embrace and embed social responsibility into your personal
value and belief system can you truly become socially responsible in all you do.
All Social responsibility, both individual and corporate, is voluntary, is about going above
and beyond what is called for by the law. It involves an idea that it is better to be proactive
toward a problem rather than reactive to a problem. Social responsibility means serving the
society to the best we can without any other expectations.
 1.2

CORPORATE SOCIAL RESPONSIBILITY

Corporate social responsibility (CSR) is a self-regulating business model that helps a

company be socially accountable — to itself, its stakeholders, and the public. By practicing
corporate social responsibility, companies can be conscious of the kind of impact they are
having on all aspects of society including economic, social, and environmental. To engage in
CSR means that, in the normal course of business, a company is operating in ways that
enhance society and the environment, instead of contributing negatively to it. It is the
integration of socially beneficial programs and practices into a corporation's business model
and culture. CSR aims to increase long-term profits for online and offline businesses by
enabling them to become more efficient and attract positive attention for their efforts.

Some activities that fall under the umbrella of CSR, with their corresponding benefits,
include:
•Prevent financial ramifications: Compliance with the spirit and letter of the law — both
nationally and internationally — through self-regulatory processes will prevent fines, put
your business "low on regulators' radar screens," and lower legal expenses.
•Increase employee loyalty:Treating your employees fairly and generously is a part of
corporate social responsibility. By providing good jobs and encouraging high professional
and moral standards, you increase employee loyalty, and by procuring only those overseas
products produced at factories where workers were treated ethically, you gain support among
"Fair Trade" advocates.
•Maintain a positive reputation:Demonstrated consciousness in a variety of areas can garner
publicity and give a business tangible proof of their conduct, which can be proudly displayed
on a company website. These include:
•Environmental consciousness:Reducing waste, recycling, minimizing carbon footprint, and
other best practices can . Using or producing only sustainable products, lowering energy
usage, and supporting environmental causes will boost a business's "green reputation" among
environmentally concerned clients.
•Social Concern:Donating to humanitarian causes that fight persistent poverty, help the
victims of epidemics like AIDS or Ebola, or assist those displaced by hurricanes or
earthquakes shows concern for issues that consumers are more and more aware of in our
modern, interconnected world.
•Local Community: Involvement in local community projects, either through financial
donations, employee participation, connecting your customers with project leaders, or
promotion of the project through advertising and fundraising enhances your CSR credentials
with clients in the given location.
CSR extends to a lot more than just protection of Environment. .Companies can also use their
influence to pressure governments and other companies to treat people and resources more
ethically. Companies can invest in local communities to offset the negative impact their
operations might have. A natural resources firm that begins to operate in a poor community
might build a school, offer medical services or improve irrigation and sanitation equipment.
Similarly, a company might invest in research and development in sustainable technologies,
even though the project might not immediately lead to increased profitability. Therefore,
there are many ways in which CSR may be practiced but in today’s world, seeing the level of
environment consciousness n the people, CSR is an absolute necessity for any company’s
survival in the market.
 1.3

LEGAL PROCESS OF FORMATION OF NGO IN INDIA

In India, NGOs can register themselves as a legal entity in three ways:

1.Trust
2.Society
3.Section 8 Company

The basic documents include:

1.A registration form, that is available free of cost at the district registrar’s office.
2.Memorandum Of Association(MOA) and Rules and Regulations (RR).

The memorandum of association must mention:

1.Name of the society
2.Address of the registered office
3.Names, addresses and occupations of the designated governing body
4.The objective of the NGO
5.Minimum of 7 members in the society. There is no upper limit on the number of members
in the society.
6.These members have various designations that can be decided among themselves. Common
designations are President, Vice-President, Secretary, Joint-Secretary and Treasurer etc.
7.These members are collectively the governing body of the NGO. This body controls and
regulates the functioning of the NGO.
8.All the members of society are elected for a specific period (which should be mentioned in
the MOA). After expiry of this period; the post is filled through elections in which members
of the Governing Body take part.
9.Because of the involvement of election process –societies are more democratic than trusts.
But at the same time –power struggle and politics may also creep in as drawbacks. In case of
societies, through election politics, it is possible to remove the person who had initiated the
society in the first place.
10.Unlike trusts, societies function only within a definite geographical area. To make an all
India level society, you would need at least eight members (of which five should be from
different states of India.
 1.4

NEEDS OF SOCIAL RESPONSIBILITY PROJECT

SRP [Social Responsibility Project] is basically an internship with an NGO for 30 hours,
initiated by Christ University. We donate our time and skills in order to serve the NGO. We
got to know about the working and functioning of an NGO. This helped us engage with the
NGO to know about its functions and objectives. This also helped us to know about CSR (or
corporate social responsibility). When we worked for an NGO we acquired knowledge about
the work environment of the NGO. This enhanced us to know about the activities and
projects of that particular organization. We got to engage in their projects and contribute to
their services, which was also helpful to the NGO and a first-hand experience on contributing
to the society.
The basic need of such a project is for us to serve the society and to provide an exposure to
corporate life. We got to know about funding and main sources of these funds. Funding is
very important function in an NGO. We also got to know how to link up with corporate
individual. We got to know the basics of funding, and different ways to approach corporate
and individuals for funds. We also knew about how the interns work and got to know about
the field work done at NGO.
This creates a sense of social responsibility towards our society. Social responsibility is
important to a business because it demonstrates to both consumers and the media that the
company takes an interest in wider social issues that have no direct impact on profit margins.
These issues may be local, national or global, but a concern for the health and wellness of
others that does not involve sales can be seen as commendable, if handled well. For this
reason, evidence of a healthy social responsibility policy can impact buying decisions where
customers seek to make an ethical purchase.
This, in turn, can lead to greater profits in a business. However, building a highly regarded
and trustworthy reputation is more valuable in this instance, observers appreciate that social
responsibility initiatives and take time to establish and manage.
 OBJECTIVES OF SRP

● To build up and develop joins with the associations in different parts of the world
which advance CSR rehearses for trade of thoughts and for cooperative activities
and projects.
● To make CSR subsidize with commitment of Government PSUs and private part
organizations and channelize the CSR support for ideal use through a reasonable
system.
● To give a nonpartisan and solid stage to all partners occupied with CSR best
practices for catching pertinent issues to cultivate supportable development.
● To give look into, preparing, rehearse; limit building, standard setting, backing,
rating, checking, acknowledgment and related help in the field of CSR.
● Through the help of CSR, the companies can achieve the following:
 Economic considerations
 Ethical considerations
 Innovation and learning
 Employee motivation
 Risk management or risk reduction
 Access to capital or increased shareholder value
 Reputation or brand
 Market position or share
 Strengthened supplier relationships
 Chapter 2
INTRODUCTION TO THE NGO
 2.1

Group of Helping Hands (SAHAS) Nepal

About the NGO

The Group of Helping Hands (SAHAS) – Nepal, established in 1996, is a non-profit making
and non-governmental social development organisation registered with the District
Administration Office, Lalitpur, Nepal and associated with the Social Welfare Council of the
Government of Nepal. Founded by a group of professional development workers, who for
many years were engaged in the United Mission to Nepal (UMN) supported Okhaldhunga
Rural Development Programme, SAHAS-NEPAL presently is one of the fast growing non-
government organisations in Nepal in terms of programme diversification, geographic area
coverage and organisational growth.

Building on the successes and learning from the UMN supported Okhaldhunga Rural
Development Programme's previous work; SAHAS-Nepal has been implementing various
community development projects.

Mission

SAHAS Nepal increases capacity of marginalized communities by using their collective

efforts for mobilizing resources to improve their prosperity.

Vision

Prosperous and just society for future generation

Focus

SAHAS Nepal focuses its efforts with vulnerable families and rural communities who are
socially excluded and deprived of community.
 2.2

Organizational structure

The General Assembly is the highest body in the hierarchy of the organisation. Currently the
organisation is comprised of 49 members representing diverse ethnicity, gender, geographical
regions and walks of life. The General Assembly brings any amendment in the organisational
structure. The General Assembly, which meets each year, also elects the Executive
Committee for a period of four years. Presently the Executive Committee is consisting of
eight members (5 female and 3 male presently). The Executive Committee is responsible and
accountable to General Body for its work and organisational management. This is the body
accountable for effective smooth functioning of the organisational activities. The Executive
Committee also nominates the Executive Director of the organisation to perform the
management functions, guide the staff members and link with donors for partnership. The
senior staffs work under the direct supervision of the Executive Director; Project Officers
lead the projects in consultation of Executive Director and Programme Coordinators.
 2.3

Current Projects

Community Empowerment for Food and Livelihoods Security Project

(CEFALS)
CEFALS project has been implemented in 14 VDCs of Mugu, Kalikot and Bajura districts
with financial support of BfdW and Felm Nepal. The overall goal of the project is to enhance
the capacity of marginalized communities living in remote VDCs of the project districts by
improving livelihood condition and socio-economic empowerment.

Enhancing Livelihoods through Local Efforts Project

(ELLEP)
Since 201, the project covers a total of 2,619 households organized into 108 CBOs
(Tanahun-40, Gorkha-36 and Dhading-32) from 11 VDCs and one municipality of three
districts for implementing food security and sustainable livelihood related activities.

Socio Economic Empowerment with Dignity and Sustainability

(SEEDS)

In partnership with Stromme Foundation since November, 2014, SAHAS Nepal has been
implementing “Socio Economic Empowerment with Dignity and Sustainability. It focuses on
women, adolescents/youths and children of Dalit and marginalized communities of 7 VDCs
and 3 VDCs of Makawanpur.
Local Initiative for Food Security Transformation (LIFT) Project.

LIFT project has been implemented in Okhaldhunga, Udayapur and Lalitpur districts with the
financial support from Bread for the World (BftW), Germany. The objectives of the project
are to increase collective actions for strengthened gender and social inclusion in the targeted
communities for social structure and local development processes; to enhance the food
production and livelihood status of target communities for strengthening their food partners
in the project areas for community development initiatives; and to establish and strengthen
CBO Networks to manage community development initiative in an inclusive manner.

Nutrition & Food Security Improvement Project (NFSIP)

The project is implemented, since January 2014, in a total of 25 VDCs of Okhaldhunga
district in partnership with 5 CBNO partners of SAHAS Nepal. The project focuses to
improve nutritional status, enhance agriculture and livestock productivity and strengthen
capacity of CBOs from the project VDCs.

Trail Bridge Sub-sector Support Programme

The project has been running in Okhaldhunga district with the aim to connect rural areas of
Nepal providing access to road and market to the rural communities of the district. The
project is being implemented in partnership with District Development Committee,
Okhaldhunga.

Scholarship programme

This programme provides scholarships at school to poor, disabled, orphan and other students
to continue their schooling. Each year new students are selected for the programme.
One student, One Solar

SAHAS Nepal, in partnership with Rosie May Foundation, is implementing the project "One
Student, One Solar" in different schools of Mugu district. Students are benefitting from the
solar, therefore now the darkness does not stop them from accessing quality education and
learning every day. The distribution of the solar lights will help students academically and
personally as well.
 2.5

Achievements

By the end of 2010, more than 15.000 households and 760 Community Based Organisations
(CBOs) have been benefited from our community development work. In other words, 90.000
people are direct beneficiaries.

SAHAS Nepal achieved mobilization and organization of local communities. After being
involved in SAHAS Nepal's projects for some time, local groups form their own network
organization, which works as a body for managing their future development activities. These
network-organizations are active and independent and thus prove that local development is
possible with minimum external input and through capacity building of locals.

3 examples for CBO formation:

Likhu Demba is a network-organisation of 116 groups. The approximately 920
members of this network are quite active in several fields like saving and credit, small
farmer support and district level stakeholder programs. Moreover they were able to
acquire new partner-projects and to do fund-raising on their own.

Gramin Mahila Jagaran Samuha is a network organization of 65 women's groups.

The network exists for nearly 20 years and conducts various programs for the benefit
of women.

In Kothgadhi Shikar Samaj, 1400 members are organized in 83 groups, of which
fifteen are women's groups, and eighteen are groups of Dalits. The network functions
as a powerful source for the empowerment of its members.
 2.6

Objectives

The objective of SAHAS-Nepal is to strengthen the capacities of the poor and excluded
people and their organizations in the social, economic and political spheres through its
development, research and advocacy activities at all levels. This is done through:
Empower the local people to resolve the issues causing hardship to them,

Bring together potential partners for collective action for community based
development activities.

Biodiversity conservation and management of ecosystem services

Develop climate resilient communities

Women’s and Youth Empowerment

CHAPTER 3
ACTIVITIES
 3.1

Report of Daily Activities undertaken at the NGO

Day 1:
I was greeted by Mrs. Chhaya Rajbhandari, HR officer and a brief orientation and induction
was conducted by Mrs. Rajbhandari herself. I was introduced to other members from
different departments of the organization. Shortly after the induction, my task and
responsibilities for the first day was instructed and I was guided towards my work desk. My
task for the first day was to review the organization’s latest annual report.

Day 2:
I signed in at around 9:00 AM. To discuss my task for the second day, I went to the HR
officer’s desk and there, I was briefly explained my task. One of the projects of the
organization, Awareness Programme regarding Climate Change had a case studies written
recently. My task for the second day was to analyze the second study. I was guided by the HR
officer herself and one of the project officers.

Day 3:
I met with the executive director, Dr. Surendra K. Shrestha and he briefly oriented me on the
organization, its mission, vision and focus and my task for the next two days. After the short
meeting with the executive director, Ms. Rajbhandari briefed me on my task for the third day;
it was to translate 5 reports written in the national language, Nepali into English.

Day 4:
Since the first three activities had been completed in a work-place setting, Dr. Shrestha
advised me to pay a visit to one of the field office, Dalchowki, Lalitpur where the 5th
agricultural professional group meeting was being held. Therefore, my third task for the day
was to visit a rural community in south Lalitpur and interact with the local people living
there. We left the office at around 9:30 AM and reached our destination at 11:00 AM. Upon
arrival we were greeted by the officers who were already present there. The rest of the day
was spent visiting a seed bank, attending presentations made by the project officers and
interacting with the local people.

Day 5:
Since my task for the last day had already been discussed, I came prepared for it. The activity
for the 5th day was to help other officers build a green house. We traveled to the same place,
south Lalitpur. All the necessary equipment had already been gathered by the officers, so we
headed to the construction area. There we took 5 hours to build a greenhouse farming
facility. Most of the houses in Dalchowki were destroyed in series of earthquakes that
devastated Nepal. Most people are staying in temporary huts and experiencing food security.
We decided to help Dalchowki by building greenhouses to increase food security and provide
an alternative income source. With the help of bamboo, ropes, seeds and farming, we built a
7x15meters long greenhouse.
 3.2

Report On The Village Visit to Hoskote

On 27th July, 2018. the students of 1BBAE were taken on an overnight village visit, a little
village in Karnataka, India. We were taken on the trip so as to understand the struggles faced
by people living in the rural areas on a daily basis and to experience a life outside the bustling
city. The trip was also planned with an objective to interact personally with the kids and
adults living in the village.

Hoskoteis a village 69KMs away from the capital of Karnataka, Bangalore. We left the
campus at around 9 in the morning and reached at our destination at 1 in the afternoon. We
accomodated at a place organized by Centre for Social Action (CSA). After having our lunch,
we were divided into 4 different groups and went to 4 different villages i.e. one village per
group. Upon arrival, we were greeted by one of the women in a self-help group, formed with
the help of CSA. Led on by the kids from the same village, we got an opportunity to
personally visit different homes in the area and talk to the family members regarding their
lifestyle, problems and family. It was a matter of contentment when we learnt that daughters,
from each house we visited, were being sent to schools and they themselves understood the
importance of education and were keen to continue their further studies. Later, we played
games with kids from the village and awarded each kid with a pen and a chocolate. On our
second day, we cleaned a school surrounding. We spent about 2-3 hours in the school
watering plants and picking up waste.

All in all, it was a bitter sweet experience the life in Kolar for two days. Upon learning that
life isn’t as easy for everyone brought me a certain extent of sadness. However, learning that
people were still happy despite their struggles brought me extreme delight.
 CHAPTER 4
LEARNING OUTCOME
 Learning outcome

It was a great opportunity to give back to the society and it was a good experience overall.
The NGO I was working with suited best to my abilities. Knowing I was contributing both to
the NGO and to the villagers, I was elated.

Along with getting an opportunity to give back to the society, I also got an opportunity to
interact with a lot of people. I learnt how an organization functions and how a work-setting is
like. I learnt what are the all activities that takes up to run an organization and how other
than catering to their objective, they also have many other aspects to think about; raising
funds being one of the most primary function.

Likewise, working with SAHAS Nepal helped me understand the need for social
responsibilities and NGOs in a country. During my internship, as I read more case studies and
reports, I realized the kind of responsiblity I have towards the society and my country as a
whole. More than anything, I felt privileged and lucky for the things that I was born with,
and for the things that I have for most people in my country were never blessed with even the
basic necessities.

Morever, working with SAHAS Nepal taught me teamwork. No work can be completed
perfectly on time, without the help of other resources. Whilst working in an organization, it is
important to have a team spirit and make the most out of the people working in the
organization.
CHAPTER 5
CONCLUSION
 Conclusion

I believe social responsibility should be adopted into our daily life and not just limited
towards hours of work. The theory of social responsibility and ethics applies in both
individual and group capacities and should be incorporated into daily actions/decisions,
particularly ones that will have an effect on other persons and/or the environment. By taking
an active participation in resolving some of the issues, we as individuals should all strive to
set good examples by applying and adhering to socially responsible practices, such as
improving the quality of lives for individuals and their families, volunteer energy and time
towards improving and benefiting society. As an individual we should be responsible in our
actions that have effect on communities outside our immediate circle, the immediate circle
being family and friends. There can be an argument about also including family and friends,
but it would be rather pertinent to include them as part of Individual Personal Responsibility.

All in all, it was a wholesome experience working as an intern in an NGO for 30 hours. I
learnt things that I didn’t know before and look forward to more of such opportunities.
LEARNING DIARY