Sourav Das – Program Manager
(souravdas123@rediffmail.com/9960669254)
Professional Summary
Experience:
20+ years of professional experience Portfolio
Management, Delivery Management, Technical
Solutioning, Solutioning and Training for ADMS
projects and programs.
Key Skills:
• Cloud Analytics – MS Azure
• Programming Language: SQL, Core Java,
C++, Cobol, VC++
• BI: Tableau
• ETL: DataStage, Informatica (Knowledge)
• Front End: Flask, HTML, CSS
• Databases – MS SQL, Oracle 11.x
• Experience in managing Data & Analytics Programs.
• Experience in ADMS projects (comprising of Service Delivery, Development Projects & Transformation Projects and Solutioning)
• Experience in driving projects across the SDLC phases using Waterfall Model, Agile-DevOps Model, Hybrid Model etc.
• Experience in managing P&L, EBITDA improvements by coordinating with the PMO (internal and external) inclusive of project staffing,
reporting etc.
• Experience in driving Continuous Service Improvement Program (CSIP) for the P&L improvement and provide value adds to the customer.
• Experience in effective management of Risk, Assumptions, Issues and Dependencies (RAID).
• Experience in Data & Analytics Solutioning across Enterprise & Telco verticals
• Experience in providing predictive and cognitive data visualization solutions for better decision making amongst the different levels of
stakeholders.
• Experience in working on ITSM tools like HP Service Manager and Service Now for the Support processes.
Major Experience / Engagements
• Service Assurance Leader – Data & Analytics – Tech M (6 months).
• Program / Delivery Manager for an APAC Telco client for a multimillion USD ADMS engagement. - Tech M (5 years)
• Delivery Manager for an Indian Telco client for a multimillion USD Transformation engagement. – IBM (2 years)
• Service Delivery Manager for a Europe Telco client for Operations as a part of multimillion USD ADMS engagement. – IBM (2 years)
• Delivery Manager for an US Telco client as a part of multimillion USD ADMS engagement (comprising of Support & Projects) – IBM (3.5
years).
• Consultant for an US AAA rated organization on Brokerage Services – Automatic Data Processing (ADP) / Broadridge Financials
(1.3 years)