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TASK SUMMARY:
This task may be done in your own time as homework or you may be given time to do this task in class (if applicable).
If your assessor sees that you have not completed both parts of the task satisfactorily, you will need to redo the parts that are incorrect
and then resubmit the entire assessment. Timeframes and details for resubmission will be discussed with you when you are provided with
the outcome of this task.
INSTRUCTIONS:
Workplace RESTURANT
BSBINN502Version 2.1 STUDENT ASSESSMENT TASK 2 CRICOS No: 03446A | RTO No: 41315 Orange International College Pty Ltd
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Describe the type of collaboration in the workplace. Who is involved? Why is there a need to collaborate? Who are the people
involved in the collaboration?
AT Cilantro, we are a cohesive team with cooperative vision and values. We work as big gear all together and everybody is
depending on one another.
People working inside the kitchen or in front of the house to work together to make things happen by showing commitment to our
customers, suppliers and team members.
As our food is prepared in front of the customers, everything must to be clean, well presented and looking fresh so there is no space for
selfishness, arrogance or independent. Every single member of the staff must to understand that the pre-preparation of our meals and
preparation of the pasta, for example, needs to work in synchrony with our staff, waitress, managers and vice- versa.
Supporting social relationships with staff and demonstrate collaborative behaviour at every level will be a great way to interact
with our leaders and colleagues, gaining a valuable and meaningful experience. For that reason, I would suggest to creating an
“Events Committee” to be responsible for social events like birthday party, picnics, barbecue among other events to get the team
together and give to it more cohesion and strength.
Learning opportunities
Describe the type of opportunities available for staff. Are they formal or informal? What is the process for participating in learning?
Mostly of opportunities are formal and it includes training sessions, regular meetings and practice evaluation. Our chefs must to
be able and ready to cook tasty food under pressure because our restaurant is fast-paced with high number of hungry customers
coming in and out every day.
I would recommend some practical training sessions including food preparation by the chefs with accuracy and precision to
details and flavours and texture. Overall, it would be extremely important that every single staff member experience the dishes so
every time we lunch a new item on the menu as well as we should conduct a tasting session. The same training session could
happen for new drinks at the bar station.
Describe the process for the way new ideas are formed. Who is involved, what is required and how are they implemented and
then evaluated?
Consultation
BSBINN502Version 2.1 STUDENT ASSESSMENT TASK 2 CRICOS No: 03446A | RTO No: 41315 Orange International College Pty Ltd
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Describe how staff work together in tasks or projects. What are the methods for consultation? Are they effective/ineffective?
Why/Why not?
Is the workplace an open environment which fosters effective communication and feedback? Why/Why not?
What do I need to hand in for Part A of this task? Have I completed this?
Complete an assessment of the physical environment at your workplace. Use the document provided to document your
observations. Add extra space where required.
You may need to consult with workplace staff to generate ideas for enhancing the space.
Remember to take photographs of the physical workspace you are assessing and submit as part of evidence for this task.
What do I need to hand in for Part B of this task? Have I completed this?
Workplace
Design
BSBINN502Version 2.1 STUDENT ASSESSMENT TASK 2 CRICOS No: 03446A | RTO No: 41315 Orange International College Pty Ltd
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Discuss the design of the physical work environment in relation to innovation. Consider physical layout, accessibility,
divisions, obstacles, air flow, available space etc.
Improvements
What are some ways the space can be improved to support innovation?
Fit out
Discuss the physical fit out of the working environment. Consider the type of available equipment and resources, quality of
facilities, practicality etc.
Improvements
What are some ways fit outs can be improved to support innovation?
Decoration
Discuss the look and feel of the physical working environment. Consider aspects such as colour, lighting, branding, suitability
of decorative objects etc.
Improvements
BSBINN502Version 2.1 STUDENT ASSESSMENT TASK 2 CRICOS No: 03446A | RTO No: 41315 Orange International College Pty Ltd
RTO No: 41315 | CRICOS Provider Code: 03446A