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CHAPTER 1
Definition
A simple definition of a warehouse is:
‘A warehouse is a planned space for the storage and handling of goods and material.’ (Fritz Institute)
A warehouse is a commercial building for storage of goods. Warehouses are used by manufacturers,
importers, exporters, wholesalers, transport businesses, customs, etc. They are usually large plain buildings
in industrial areas of cities and towns and villages. They usually have loading docks to load and unload
goods from trucks.
In general, warehouses are focal points for product and information flow between sources of supply and beneficiaries.
A warehouse may be defined as a place used for the storage or accumulation of goods. The function of
storage can be carried out successful with the help of warehouses used for storing the goods.
Warehousing can also be defined as assumption of responsibility for the storage of goods. By storing
the goods throughout the year and releasing them as and when they are needed, warehousing creates
time utility.
1. Traditional Warehouse: These are warehouses used to store low value, non perishable goods. These
are no frills warehouse where the costs are low. They are used to store items like plastics, low value
cook ware, motor
parts (Unbranded) etc. The materials are kept on the floor or on pallets. These warehouses do not
have high ceiling and the roof are concrete or asbestos / tin. There is no truck loading docks.
2. Modern Warehouse: With the opening of Indian Economy for foreign goods, the warehouse
segment had to upgrade itself. The warehouses are now built with the warehousing activity in mind.
The important factors are:
b) Approach - with bigger and bigger vehicles being used, the warehouse should be so located
that the approach road is wide enough for the vehicles to operate.
c) Loading / Unloading docks – In order to ensure safe and damage free loading and unloading,
the warehouses are built docks which normally are inclined with the truck platform. Where
various types of vehicle with different heights are a regular feature, the warehouses have dock
levelers.
d) Turning radius – the warehouse should provide for the vehicle to turn easily on to the dock.
f) Uninterrupted power and communication network – this is very important since many
warehouses work 24 / 7 and depend a lot on internet to send and receive information.
h) High Roofing and Ventilation: This ensures better utilization of space and work environment.
i) Trimix flooring- To ensure that the warehouse floor has the capacity to withstand the
movement of forklifts, hand pallets etc.
j) Procedures- There has to be well documented guidelines on the day to day operations and security.
k) Safety Equipments: The warehouse should have fire safety equipments like extinguishers, Sand
buckets, sprinklers, water hydrant etc.
These warehouses are used to store temperature sensitive items like Chocolates, Vaccines, dry
fruits, fresh fruits, marine and meat products.
CHAPTER 2
Functions of
Warehousing: Storage:
This is the basic function of warehousing. Surplus commodities which are not needed immediately can be
stored in warehouses. They can be supplied as and when needed by the customers.
There is need for storing the goods so as to make them available to buyers as and when required. Some
amount of goods is stored at every stage in the marketing process. Proper and adequate arrangements to retail
the goods in perfect condition are essential for success in marketing. Storage enables a firm to carry on
production in anticipation of demand in future.
A warehouse is a place used for the storage or accumulation of goods. It may also be defined as an
establishment that assumes responsibility for the safe custody of goods. Warehouses enable the businessmen
to carry on production throughout the year and to sell their products, whenever there is adequate demand.
Need for warehouse arises also because some goods are produced only in a particular season but are
demanded throughout the year. Similarly certain products are produced throughout the year but
demanded only during a particular season. Warehousing facilitates production and distribution on a
large scale.
Benefits from Warehouses:
1. Regular production:
Raw materials need to be stored to enable mass production to be carried on continuously. The Japanese
have introduced the JIT ( Just in Time ) concept in India where the goods are stored in warehouses and
moved to the production line only when needed as per a schedule. Sometimes, goods are stored in
anticipation of a rise in prices. Warehouses enable manufacturers to produce goods in anticipation of
demand in future.
2. Time utility:
A warehouse creates time utility by bringing the time gap between the production and consumption of
goods. It helps in making available the goods whenever required or demanded by the customers.
Some goods are produced throughout the year but demanded only during particular seasons, e.g., wool,
raincoat, umbrella, heater, etc. on the other hand, some products are demanded throughout the year but they
are produced in certain region, e.g., wheat, rice, potatoes, etc. Goods like rice, tobacco, liquor and jaggery
become more valuable with the passage of time.
4. Price stabilization:
Warehouses reduce violent fluctuations in prices by storing goods when their supply exceeds demand and by
releasing them when the demand is more than immediate productions. Warehouses ensure a regular supply of
goods in the market. This matching of supply with demand helps to stabilize prices.
5. Minimization of risk:
Warehouses provide for the safe custody of goods. Perishable products can be preserved in cold storage. By
keeping their goods in warehouses, businessmen can minimize the loss from damage, fire, theft etc. The
goods kept in the warehouse are generally insured. In case of loss or damage to the goods, the owner of goods
can get full compensation from the insurance company.
7. Financing:
Warehouses provide a receipt to the owner of goods for the goods kept in the warehouse. The owner can
borrow money against the security of goods by making an endorsement on the warehouse receipt. In some
countries, warehouse authorities advance money against the goods deposited in the warehouse. By keeping
the imported goods in a bonded warehouse, a businessman can pay customs duty in installments.
CHAPTER 3
Type of Warehouses:
There are three types of warehouses as described below:
Private Warehouses:
The private warehouses are owned and operated by big manufacturers and merchants to fulfill their own
storage needs. The goods manufactured or purchased by the owner of the warehouses have a limited value
or utility as businessmen in general cannot make use of them because of the heavy investment required in
the construction of a warehouse, some big business firms which need large storage capacity on a regular
basis and who can afford money, construct and maintain their private warehouses. A big manufacturer or
wholesaler may have a network of his own warehouses in different parts of the country.
Public warehouses are very important in the marketing of agricultural products and therefore the
government is encouraging the establishment of public warehouses in the cooperative sector. A public
warehouse is also known as duty-paid warehouse.
Public warehouses are very useful to the business community. Most of the business enterprises cannot
afford to maintain their own warehouses due to huge capital Investment. In many cases the storage facilities
required by a business enterprise do not warrant the maintenance of a private warehouse. Such enterprises
can meet their storage needs easily and economically by making use of the public warehouses, without
heavy investment.
Public warehouses provide storage facilities to small manufacturers and traders at low cost. These warehouses
are well constructed and guarded round the clock to ensure safe custody of goods. Public warehouses are
generally located near the junctions of railways, highways and waterways.
They provide, therefore, excellent facilities for the easy receipt, dispatch, loading and unloading of goods.
They also use mechanical devices for the handling of heavy and bulky goods. A public warehouse enables a
businessman to serve his customers quickly and economically by carrying regional stocks near the important
trading centers or markets of two countries.
Public warehouses provide facilities for the inspection of goods by prospective buyers. They also permit
packaging, grading and grading of goods. The public warehouses receipts are good collateral securities
for borrowings.
Bonded Warehouses:
Bonded warehouses are licensed by the government to accept imported goods for storage until the payment of
custom duty. They are located near the ports. By storing the goods in this warehouse, the importer does not
have to pay import duty immediately. Also by moving the material to a bonded warehouse, he avoids paying
high demurrage charges.
These warehouses are either operated by the government or work under the control of custom authorities.
CHAPTER 4
Policies and
Procedures Policies
The policies contain hard and fast rules and regulations that define the general conduct of the warehouse
operation. Examples of the types of policies that organisations will define are as follows:
Procedures
The procedures document defines step by step how the activities in the warehouse should be carried out
and clearly defines the processes to be adopted. These can be adopted as ‘best practice’.
The procedures provide visibility of the operations for managers and customers.
However, in creating such procedures, care must be taken to avoid constraining the use of local initiative
which might be required to deal with local conditions. Procedures should be considered as streamlining the
business processes and providing checks and balances. They provide guidance to warehouse managers and
must have some level of flexibility to cater to unique situations. This can be achieved by limiting the level of
detail that the procedures document defines, allowing more flexibility and/or by arranging ‘dispensations’ to
allow departure from the procedures in order to optimise local performance, especially in emergencies.
The procedures will normally provide the step by step guidance on how to manage each aspect of
warehousing and may cover:
Determining Storage
Requirements: Selecting a
Suitable Location
There are a range of factors to consider when deciding on the location of a new warehouse facility and these
may vary depending on whether you are selecting a location for a temporary building or selecting from one
of a number of existing buildings.
These may include:
Warehouse Selection:
Factors to consider:
Warehouse Preparation
Planning: Space layout
The areas that should be planned are both the general storage areas and the areas for goods receipt,
consignment picking and goods dispatch. It is also desirable that space should be set aside for the
following activities:
Planning
It is worth keeping these requirements in mind during the planning of the main operating areas. Planning
consideration needs to be given to the following:
It indicates the number of boxes that can be stacked one above the other without damaging the last box.
CHAPTER 7
How to calculate warehouse storage
space: Special storage needs
Some items require special attention in terms of the type and security of the storage area. For example:
Medical supplies, drug shipments and food items can contain a large number of small, highly-
valued and, often, restricted items, many with a limited shelf-life. Thus, a secure area is
required, as well as judicious attention to expiry dates. Thus, FIFO is important
Hazardous products such as fuels, compressed gases, insecticides, alcohol, ether and other flammable,
toxic or corrosive substances must be stored separately, preferably in a cool, secure shed in the
compound but outside the main warehouse.
Antibiotics and vaccines may require temperature-controlled cold storage arrangements, with
sufficient capacity and a reliable, as well as a back-up, power source.
With combustible items, such as alcohol and ether, specific attention is required when storing and
handling. Inventory management techniques need to be implemented to prevent wasteful surpluses
and to
ensure proper stock rotation to avoid costly losses due to expired goods. Procedures for controlling,
preserving and releasing medical supplies and drugs should be established in consultation with the
medical experts.
As shown above, the warehouse operation is composed of four key work activities:
goods receipt;
storage;
picking;
goods dispatch;
To estimate the resource requirement for the whole warehouse, one should start by estimating the
requirements for each of the key work activities in turn and the level of demand. Then, the resource
requirements for all activities should be combined together, taking into account the way that the activities are
phased during the working day, in order to make an estimate of the total resources required.
Both are applicable to business situations and have associated pros and cons. Note that economic order
quantity (EOQ) in practice only works in a fairly stable environment where demand variability and
replenishment lead-time are reasonably stable and predictable. This is not the case in an emergency.
Economic order quantity is applicable in more stable environments such as refugee camps and perhaps later in
a relief/recovery phase.
Inventory management in an emergency is more ‘project based’, matching supply with demand in a rapidly
changing environment. This requires building a supply chain that has a high level of flexibility and
adaptability, with rapid identification of need and rapid fulfilment of that need through the supply chain.
In managing this sort of system, inventory should be considered in relatively small quantities that are
attached (pegged) to an identified need then moved (and tracked) through from source to the identified need
(the user).
Optimisation comes from having logistics systems that can configure, procure and consolidate these
packages quickly and a distribution chain that is flexible and can adapt to changing requirements quickly
and at least cost.
Information systems that facilitate transparency of the supply chain inventory levels, location, and demand
provide the necessary visibility to facilitate good planning and effective decisions that maximise services and
reduce costs.
Establish levels of operating stocks based on consumption/rate of usage. The stock levels shall be
reviewed from time to time depending on current needs.
Ensure that weekly and monthly stock balances reports of each stock item and the total value are prepared;
Maintain monthly stock usage report of each item kept in the store and the overall in the usage trend in
last six months;
Review and report on six monthly basis slow moving items indicating the last movement date the
unit value and total value and liaise with user department;
Establish quantity, lead -time and availability of each item supplied on the market;
Keep a record of all non- stock items received from suppliers, returned to suppliers and issued out to users.
Delivery notes;
Goods received notes;
Stock card;
Bin card; and
Consignment notes.
Stock identification;
Stack cards,
Bin cards;
Stock checks:
stock loss reporting;
Reporting of stock levels.
Resource Requirements
In addition to the work methods, equipment and space requirements it is essential that the warehouse is
adequately resourced. This is done by planning or estimating the requirements for people and equipment in
order to operate the warehouse facility.
There is a trade-off to be made between the people and handling equipment requirements for any given workload.
In global warehouse operations, which are run like commercial operations, the focus is on minimising the
cost of running the operation. In this situation, it is often better to invest in handling equipment and reduce
the dependence on people resources.
However, in field operations, many organisations prefer to hire local labour which provides employment
instead of relying on handling equipment.
The requirement for the total amount of resources required will be determined by the amount of goods
flowing into and out of the warehouse.
CHAPTER 9
Basic Warehouse Equipment
Material handling is the art and science of moving, packing and storing of substances in
any form. (or)
Efficient short-distance movement of goods that usually takes place within the confines of a building such as
a plant or a warehouse or between a building and a transportation
OBJECTIVE
To Lowers unit materials handling cost;
To reduce manufacturing cycle time;
To provide better control of the flow of materials;
To provide better working conditions;
To provide Contribution for better quality by avoiding damages to products;
To Increase storage capacity;
To provide higher productivity at lower manufacturing costs.
1. Sufficient quantities of standard forms, calculators and stationery to keep proper storage records;
2. Small tools for opening cases, such as hammers, pliers, crowbars, steel cutters;
3. Tools and materials for store repair and simple maintenance;
4. Supplies for reconditioning damaged packaging, such as bags, needles, twine, oil containers, stitching
machine, strapping machine, adhesive tape and small containers or cartons;
5. A sampling spear for inspecting foodstuffs;
6. Scales for weighing goods;
7. Standard wooden pallets in sufficient numbers – ideally international;
8. Standardization organization’s “euro” type (120 × 80cm);
9. Two-wheel hand trolleys for moving supplies within the warehouse;
10. A pallet-jack to move pallets;
11. A forklift where pallets are to be loaded and offloaded from trucks;
12. Brooms, dust pans, brushes, shovels, sieves, refuse bins for cleaning and disposing of collected waste;
13. First aid kits, flashlights, fire extinguishers and other fire-fighting equipment both inside and
outside the warehouse;
14. Weighing scales; and
15. Ladders
16. Computers and internet connection
17. Work stations
18. Lighting
19. Generators / back up ups.
ADVANTAGES
1. Improve efficiency of a production system by ensuring the right quantity of materials delivered at
the right place at the right time most economically.
2. Cut down indirect labor cost.
3. Reduce damage of materials during storage and movement.
4. Maximize space utilization by proper storage of materials and thereby reduce storage and handling cost.
5. Minimize accident during materials handling.
6. Reduce overall cost by improving materials handling.
7. Improve customer services by supplying materials in a manner convenient for handlings.
8. Increase efficiency and saleability of plant and equipment with integral materials handling features.
Care during Warehouse Operations
planned maintenance
maintain equipment
maintain building
completion of maintenance records
Legal Considerations
Leasing Temporary Warehouses/Contracting.
The common practice in emergencies is to lease or rent, not purchase warehouses. In this situation, there
is often a shortage of suitable buildings or locations for warehouse space and this can often cause the costs
to increase significantly. Therefore, it is often necessary to utilise temporary warehouse space for as short
a time a possible.
Care must be taken with the drawing up of the lease agreement (See Warehouse Rental Contract sample)
with the owner. The following items are basic inclusions and in a lease agreement:
Requisition By:
Date:
Item No. Item Code Item Specification Unit Qty Ordered Qty Received Unit Cost Total Value Balance due
Stores Officer:
This is a record of a loss that has been incured. It details the amount of commodity lost, where the loss
occured and the persons responsible. It is also used for compiling the loss claim register.
CHAPTER 13
Compan
y Name:
Product
Code:
Product
Descript..
SKU No:
INBOUND
Order Quantit
referenc y Receipt Despatch Stock Today's Final Stock
e Ordered Receipt
Receipt
Date Time GIN / Quantity LR / GC no
GRN
Outbound
COSTINGS
Operational Costs
per.sqft sqft amt/mth amt/yr amt/5yrs
Marketing Cost
Expenses Head Unit cost/head cost/mth per/year
Head Logistics 0 0
GM Marketing 0
Executives 2 30000 60000 720000
per
Sales Expenses month
Travelling Expenses 10000
Conveyance 40000 (2 staff X 80 Kms x Rs 10 x 25 Days)
CHAPTER 15
Investments
per
year
Landed TOTA Amortiz
cost(Rs)/ L Usef Cost Deprecia Cost e
Equipments UOM QTY uni t Lande ul of tio n of d
d cost life capit cost capit costs/m
(Rs) yrs al al th
1,0
Vertical racks PP 0 2,000 20,00,000 10 12.5% 2,00,000 2,50,000 37,500
0
A Warehouse Management System or WMS, automates all the functions discussed in the earlier
chapters, making decision making easy and operations error free. It also helps in reducing the time
and labour in doing an activity thereby eliminating waste and making the operations price
competitive. These packages are tailored to need.
● Warehouse zoning
● Workflow optimization
● Labor standards
● System configuration
● Report generation
● System of help
● Statistics exchange
● Advanced notification
● Inventory control
● Load reallocation
● Sorting
● QC & quarantine
● Inventory management
● Stock inventory
● Physical counting
● Cycle counting
● Order planning
● Goods reservation/backup
● Picking
● Staging
● Kitting/assembling
● Wave processing
● Shipment
● Order re-planning
Personnel Management
Other Functionalities
● Certification control
● Random control
● Single control
● Integration with conveyor (interfaces to control conveyor diverts and other MHE requirements)
● Loads labeling
● Re-loading
CHAPTER 17
Post 1st July 2017, when the GST is implemented, there will be a Single Indirect Tax system PAN India and
because of its simplified and uniform approach, there is surely going to be a more positive impact of GST on
warehousing in India.
The companies will be able to take rebate on all types of business transactions whether it is inter-state or
intra-state and be competitive in their industry. Since, there will be a single level playing field for all
companies, the expectations from the Logistics Service Partner (LSP) for robust Warehouse &
Currently, the companies opt for multiple warehouses PAN India. The idea behind this is to save on inter-
State Sales tax by transferring goods from one location to another, reflecting it as Stock transfer movement
and take rebate to reduce product costs. This resulted in higher daily warehouse operating costs and also
With the implementation of GST, the local state taxes will be eliminated and there will be single tax
applicable across the entire country. This will enable the companies to achieve cost-efficiency in their
operations and the benefit of it will ultimately be passed on to the end consumer in the supply chain.
Cost of warehousing operations will decline once the GST comes into play
At the moment, location is the most critical factor of consideration when leasing warehousing space, then
comes the cost of leasing the real estate space in a particular state/city.
Post GST since the operating costs will decrease; companies will consolidate their smaller warehouse
facilities into larger ones and expand around the crucial consumption centres.
Post the implementation of the GST, warehousing occupants will take decisions purely on the
In a nutshell, the advantages on warehousing after GST is consolidation of stock at the warehouses
While all this looks rosy, the major challenge the companies would face is transportation and deliveries
across a bigger geography. With lesser number of warehouses, the location of warehouses and their
transportation networks would eventually turn out to be critical. This, demands for better connectivity,
technology and management. Thus, making it critical to have a stringent planning to build an efficient and
E-Way Bill For Consignment Value of Less Than Rs. 50,000 – Optional
It is not mandatory to generate e-way if consignment value is less than Rs. 50,000.
However, registered person or transporter can generate e-way bill at his option.
The Transporter shall also generate a consolidate E-Way bill in Form GST INS-2 electronically
before movement of goods and separately indicate the serial number of e-way bills
generated for each consignment.
Upto 99 KM 1 Day
100-299 KM 3 Days
300-499 KM 5 Days
500-999 KM 10 Days