Control Process To find out whether the organization is
a. Establish (Establish standards) gaining or not Desired outcome Labor o Direct Labor Cost: medical b. Measure (Measure performance) technologists o Indirect Labor Cost: clerks, Actual outcome supervisor c. Compare (Compare performance to Material standards) o Direct Material Cost: reagents, strips, standards Higher or lower? o Indirect Material Cost: shared equipment, supplies d. Take (Take Corrective Action) Equipment Cost: use of the equipment Depends on the comparison Overhead Cost: expenses needed to stay in business but not related to the manufacture Types of Control of products a. Feedforward - Electric bill, water bill, rent, office Control for the future supplies To prevent anticipated problems Laboratory Computations b. Concurrent a. Determining the Equipment Cost/Test Control for the present Minimize problems as they occur {(𝐸/𝐿) + 𝑀} c. Feedback 𝐴 Where: Control for the past E: cost of equipment To correct problems that have L: useful of life of the equipment occurred M: annual maintenance cost A: annual test performed Policy and Procedure Manuals Labs’ most effective management tool b. Determining the Payback Period or ROI Most neglected 𝑃𝑢𝑟𝑐ℎ𝑎𝑠𝑒 𝑝𝑟𝑖𝑐𝑒 𝑜𝑓 𝑡ℎ𝑒 𝑚𝑎𝑐ℎ𝑖𝑛𝑒 Excuses: 𝑎𝑛𝑛𝑢𝑎𝑙 𝑖𝑛𝑐𝑜𝑚𝑒 𝑜𝑓 𝑡ℎ𝑒 𝑚𝑎𝑐ℎ𝑖𝑛𝑒 o Too little time o Too much work c. Determining the breakeven point o Uncertainty about the content Net income is 0 Purpose: Includes fixed and variable costs o Promote teamwork and human o Fixed cost: constant relations regardless of volume of test o Promote the 3 C’s: clarity, (salary) consistency, continuity o Variable cost: supplies and o Establish standards of performance reagents o Tool for orientation/training o Help manager handle problems rx = vx + f + c o Where: r: revenue/test v: variable cost x: breakeven point f: fixed cost c: net income (0)