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SUBMITTED BY
SUBMITTED TO
FOR
OF
1
DECLARATION
The report submitted is my own work & hence not from any other source.
2
GUIDE CERTIFICATE
This is to certify that “GAURAV KUMAR TYAGI” is the bonofied student of MBA
have successfully completed the project work as described by the university in the
partial fulfillment of the MASTER’S OF BUSINESS ADMINISTRATION of the
academic year 2019-20.
Signature…………………
3
Acknowledgement
Preparing a project of this nature is an arduous task and I was fortunate enough to
get support from a large number of people to whom I shall always remain grateful.
I would like to record my gratitude to Arc Solution PVT for allowing me to undertake
this project.
I take this opportunity to thank Mr. Lalit Kumar (HR Manager) for providing us an
opportunity to work for Arc Solution PVT...
Last but not least, I would also like to thank all the respondents for giving us their
precious time and relevant information and experience, as and when required
without which this project would not have been possible.
Date:
4
CONTENTS
3. OBJECTICE OF STUDY 17
9. RECOMMENDATION 39-40
5
INTRODUCTION OF
THE COMPANY
6
COMPANY PROFILE
We are the best training institute in dehradun for Web designing course, Graphic design
course, Animation ... Arc Solutions, (www.arcsolutions.org) is a well recognise training
institute in Dehradun which provides a highly ... Net Developer.
Responsibilities:
Company offering a wide range exceptional and methodical internet marketing services with
many value-added benefits to its business clients.We take time to research about your
prodcut or services or the subject matter that you would like your website to be about.
we have solutions for every business enterprise whether it is a large corporation or a new
small business in its initial stages.
We design & develop websites to help you promote and maximize your business online.
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Dedication :
By offering a seamless integration of business strategy, user experience and
technological expertise, Arc Solutions provides companies with practical strategies to
reach customers and improve business.
We are dedicated to achieve the goals of our esteemed customers and leave no
stone unturned in providing them a smooth, enriching user-experience.
Our Web Solutions Experts endeavour to ensure you complete satisfaction in the
services that we offer. We'd like to be your web team for as long as your business is
around, and in order to be worthy of that, we are dedicated to serving all of your
business needs.
Arc solution is well staffed with over 52% highly skilled software engineers and
consultants who have diverse development experience. our software development
knows how to create the best solutions in the industry. We can provide mission
critical core development at affordable cost as like as your engineering team.
Our team has class engineers having BS in copouter science with the master
degrees and a few with management background. About 20% are less then 3 years
experience, 25% have 3+ experience and 40%
MISSION
We are currently hiring for Motion Graphics Designer with minimum one year of
experience with digital agencies or advertising agencies. Work Profile: 1.Will be
responsible to take the current level of art a notch higher by creating eye catchy
animation and be a part of this fast growing organization. 2.Make attractive designs
and animation for our clients all over the world 3.Guide the Juniors 4.Take part in
brainstorming sessions with the team and come up with quirky creative ideas 5.Stay
up to date with the latest trends in the visual industry Qualifications: 1. Should be
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proficient in After effects, also have knowledge in Photoshop, and Illustrator 2.
Should be hard working, quick learner and stay motivated Role: Motion Graphic
Artist Industry Type: Media / Entertainment / Internet Functional Area: Design,
Creative, User Experience Employment Type: Full Time Role Category: Creative
Salary : 15,000 to 30,000
VISSION
Design Ware ARC EV Processors for Embedded Vision ... optimized for
embedded vision applications, combining the flexibility of software solutions with
the low
ARC development systems and operating systems ... develop embedded software
application for ARC processor-based systems. ... Software Integrity; Tools; Services;
Training; Solutions; Resources New Embedded Vision Processor IP Delivers
Industry Leading 35 TOPS Performance.
Our main objective is to provide simple solutions to the complex problem all over
the world. We have developed solutions which are making lifes of our Client's easier
and helping them succeed in there business goals.
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ABOUT OF THE COMPANY
.
Address: E-7,Nehru Colony Dehradun-268001, Uttrakhand India.
Hours:
Open ⋅ Closes 9:30PM
Also Listed in
Computer Training Institutes
Marketing Agencies
Computer Training Institutes For Web Designing
Computer Software Developer For Portal
Modes of Payment
Cash
Cheques
Year Established
2011
Website :www.arcsolutions.site
Head quarters Lucknow
Size1 to 50 employees
Founded2015
Type Company - Private
Industry Film Production & Distribution
Revenue Unknown / Non-Applicable
Competitors Unknown
Our mission is to create a new age of video services for all the businesses to grow
and advertise.
We are currently hiring for Motion Graphics Designer with minimum one year of
experience with digital agencies or advertising agencies. Work Profile: 1.Will be
responsible to take the current level of art a notch higher by creating eye catchy
animation and be a part of this fast growing organization. 2.Make attractive designs
and animation for our clients all over the world 3.Guide the Juniors 4.Take part in
brainstorming sessions with the team and come up with
11
INTRODUCTION OF
THE TOPIC
12
The Concept of Internet Advertising
Internet advertising is a form of promotion that uses the Internet and World Wide
Web for the expressed purpose of delivering marketing messages to attract
customers. Examples of online advertising include contextual ads on search engine
results pages, banner ads, Rich Media Ads, Social network advertising, online
classified advertising, advertising networks and e-mail marketing, including e-mail
spam. Online video directories for brands are a good example of interactive
advertising. These directories complement television advertising and allow the
viewer to view the commercials of a number of brands. If the advertiser has opted for
a response feature, the viewer may then choose to visit the brand’s website, or
interact with the advertiser through other touch points such as email, chat or phone.
Response to brand communication is instantaneous, and conversion to business is
very high. This is because in contrast to conventional forms of interruptive
advertising, the viewer has actually chosen to see the commercial.
Consumer can gather information about products and services, communicate with
other consumers and firms for related products and services, and sometimes
complete transactions. As the Internet session is a self selected environment of the
consumer, the promotion message will be more effective. Internet advertising is also
capable of providing an experiential environment to the consumer through virtual
reality interfaces thus allowing the consumer to experience some of the features of
products before making the purchase decision. Consumer can provide feedback
content about the product, to the firm and to other consumers. A positive feedback
becomes a good promotion for the marketer. A marketer can even exploit a negative
feedback by solving the consumer’s problem and showing the commitment of the
organization to satisfying consumer needs. Consumer can also add “collective
content” to the medium through discussion forums like the virtual communities. In .,
online advertising has gained increased popularity with more people spending time
online.
13
The Concept of Consumer Behavior
The term "consumer behavior" refers to actions and decisions that factor into a
customer's purchase. Researchers, businesses and marketers study consumer
behavior to understand what influences a consumer's shopping preferences and
selection of products and services. Multiple factors affect consumer behavior, among
them economic status, beliefs and values, culture, personality, age and education.
Findings on consumer behavior are used to develop methods and products that will
boost company performance and sales.
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coordinates the campaign, supervises any outside resources, and measures the
results.
sales promotion, and public relations to reach consumers. The pull policy directs
promotions towards the consumers. It is used to create customer interest and
demand. This study focuses on advertising as one of the strategies in the
promotional mix used by companies within Arc solution.
This study used a sample of these university students from the main campus to
determine and explain the relationship between internet advertising and consumer
behavior. The students come from a diverse background and were ideal in studying
various characteristics related to consumer behavior. Students are enrolled in
different study programmes through fulltime and module II, with some operating from
outside the institution while others have residence within the university leading to
variability in exposure to advertising.
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SWOT ANALYSIS
STRENGTH (S): -
Low cost producer of quality equipment due to cheap labour and fully
depreciated plants.
Flexible manufacturing set up.
Entry barrier due to high replacement cost of its manufacturing facilities.
Large Pool of engineers.
WEAKNESSES (W): -
High working capital requirement due to its exposure to cash starved SEBs
(State electricity boards) and High WIP.
Inability to provide project financing.
OPPORTUNITIES (O): -
THREATS (T): -
16
Objectives Of the study
17
LITERATURE REVIEW
18
LITERATURE REVIEW
Introduction
GEORGE OTIENO OSEWE is prepare the research paper about this topic in
OCTOBER 2013 THE CASE OF UNIVERSITY OF NAIROBI STUDENTS.
19
RESEARCH
METHODOLOGY
20
RESEARCH METHODOLOGY
Research Design
This study used descriptive research. Descriptive research involves gathering data
that describe events and then organizes, tabulates, depicts, and describes the data
collection. It often uses visual aids such as graphs and charts to aid the reader in
understanding the data distribution and therefore offered a better clarification on
online advertising, and ultimately give a clear picture on the effectiveness and
reliability of online advertising and its relationship to purchase decision.
SAMPLE UNIT
SAMPLE FRAME
SAMPLE SIZE
Data Collection
The research made use of primary data, which was collected using structured
questionnaire distributed to the 10 respondents sampled from the Arc solution. The
administered questionnaires were collected after completion by the respondents on
the same day and their responses used for analysis. The questionnaire had both
open ended questions to enable guide the respondent through filling of the
questionnaire as well as probe them for more information.
21
Data analysis and
Interpretation
22
Data Analysis
The study applied both nominal and ordinal scale to measure a range of factors
establishing the effectiveness of internet advertising on consumer behaviour and an
interval scale in determining the relationship between internet advertising and
consumer behaviour. Descriptive statistics was used to analyze this data. The mean
responses, standard deviation and other relevant statistics were computed to better
understand the data. The data collected was compiled and edited to check for logical
inconsistencies. The data was then coded according to the responses. Relationships
between responses was assessed and presented using tables and graphs and
analysis was done.Regression and Correlation analysis was applied in this study to
reveal relationships among variables in the findings from the data.
23
Q1. Distribution of the respondents by year of study
First year 20 20
Second year 29 29
Third year 33 33
Fourth year 18 18
Interpretation: The study sample was representative of all the years of study
with the third year students forming the highest proportion of the sample.
The respondents were also asked to indicate their age bracket. The study
findings are illustrated.
24
Q2. Distribution of the respondents by age bracket
19-25 years 82 82
26-35 years 18 18
The study sought to establish the gender of the respondents and the findings
25
Q3.Gender distribution of the respondents
Male 72 72
Female 28 28
Interpretation: the study recorded a higher response rate from males than
females in
.
26
Q4.Attitude towards Advertisements
Informative 35 35
Creates awareness 31 31
Entertaining 25 25
Irritating 3 3
Annoying 3 3
Waste of time 3 3
27
Q5.Time spent on various platforms of advertising
Standard
Media Mean deviation
The study sought to establish whether the respondents watched the TV/ or
listened to Radio commercials during commercial break.
28
Q6.Watching the TV commercials during commercial break
Yes 70 70
No 30 30
29
Q7.Change the channel during commercial breaks
Never 26 26
Sometimes 17 17
Depends on ad 33 33
Often 13 13
Every time 11 11
30
Q8.Checking an online advert
Yes 21 21
No 79 79
31
Q9.Internet usage
Interpretation: 30% of the respondents used internet for E-mail, 25% for
information, and others for chatting and social networking, indicating that
communications has been the fundamental value of the internet to
consumers. There was a higher chance of interaction with various online ads
as reflected by the diverse usage of internet. To establish the reliability of
internet advertising through recall, the respondents were asked to indicate
whether they would recall the last three TV and online ads.
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Q10.Ad recall
Recal l
Frequency Percent
TV Yes 84 84
No 16 16
Online
ads Yes 30 30
No 70 70
Interpretation: This is for the last three ads that they had seen consciously
or unconsciously. In case of TV ads, 84% remembered their last three ads
which is a very good score in terms of creating awareness. In case of Online
ads, only 54% could remember their last three interaction with the online
ads. Therefore, one can easily make out the reliability of online and TV ads
recall values. The study found out that TV ads are much reliable than
internet advertising and other forms of advertising.
33
Q11.Mode of advertising influencing intention to buy product
Frequency Percent
TV Commercial 29 29
Online advertisements 6 6
34
LIMITATIONS OF THE
STUDY
35
LIMITATIONS:
o As the strength of the company is big, it was not possible to drawn sample
from each and every employee or department
o At the time of advertisement there was a big changed in the organization.
o some cases data is collected from the companies past records.
36
SCOPE OF THE STUDY
37
SCOPES:
38
RECOMMENDATION
39
To study the established that the reliability of internet advertising is low.
To study its customers based on customer analysis to deliver a personalized
experience to the customers.
The study also found that internet advertising is effective in reach and creation of
awareness and recommends.
40
CONCLUSION
41
The objective of the study was to determine the effectiveness of internet
advertising on consumer behavior.
Study concludes that the effectiveness of internet advertising on reach
and creation of awareness was determined by the level of knowledge.
Internet advertising was effective in providing higher reach and creation of
awareness.
To implies that the reliability of internet advertising is quite low. The
research established that TV advertising is more reliable than internet
advertising therefore conforming with Danaher and that TV ads are much
reliable than internet advertising.
The study concludes that internet advertising influenced purchase
decision of the customers to a moderate extent as only nearly half of the
respondents were influenced purchase decision.
The study further concludes that internet advertising contributes most to
the consumer behavior.
42
BIBLIOGRAPHY
43
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Market Demand by National Advertisers, (20:4)
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44
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Edition
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APPENDIX(QUESTIONNAIRE)
46
1.Year of study?
3.Gender:
. ☐ Male ☐ Female
4.Programme enrolled
. in?
☐ Module ☐Module II
☐Yes ☐No
☐Informative ☐Irritating
☐Entertaining ☐Annoying
☐Waste of time
☐Creates
awareness
Newspaper,
Mages ☐< 1hr ☐1 - 2hrs ☐2 - 4hrs ☐4 - 6hrs ☐> 6hrs
47
Internet ☐< 1hr ☐1 - 2hrs ☐2 - 4hrs ☐4 - 6hrs ☐> 6hrs
☐Yes ☐No
☐Informative ☐Irritating
☐Entertaining ☐Annoying
SECTION C: AD RECALL
11. The frequency and the percentage of organization is valid for recall?
i.Yes( )
ii.No ( )
48
49