Telaurus Communications

Installation Survey/Questionnaire

Thank you for your interest in the Telaurus se@COMM System. Complete this
form only if you already have an installed satellite system (Iridium or any of
Inmarsat Mini-M, Fleet 33, 55 or 77) and PC to install se@COMM. The
information provided will guide our installation and customer service personnel in
coordinating equipment shipments, setting up vessel accounts, and will enhance
our ability to correctly service your account after installation of your se@COMM
system has been completed. Your assistance in providing all of the requested
information is most appreciated.

Overview

The se@COMM communications system offered by Telaurus Communications

consists of the following:

 A satellite communications system, (Iridium or any of Inmarsat Mini-M, B,

Fleet 33/55/77)
 One or more desktop, tower or laptop PCs that are typically equipped with
a monitor, keyboard, mouse and supported operating system.
 Local or network printers (provided by the client)
 se@COMM software

Operation is conditioned upon a properly installed satellite system which provides

connectivity meeting normal operational standards.

It is best to cluster mount the satellite transceiver, its DC power supply and the
main se@COMM PC in close proximity to each other (3 m).

Important Items to Consider When Completing This Form

The questions asked on this form assume your vessel already has a properly
installed and functioning satellite system. We need you to provide us with
information specific to the following:

1. Is there an existing LAN installed to enable linking computers?

2. Are there 110 or 220 VAC power outlets available at each location where
equipment will be located?

5.b.1
 3. If an existing company computer will be used for the se@COMM system:

a. Does it meet the minimum computer hardware requirements

specified by Telaurus (see page 5)?

b. Does the computer have a version of Windows 2000, XP or VISTA?

Installation Assistance

Telaurus will work with technicians of your choice (or provide an installation
contractor upon request) to ensure electronic equipment and other installation
materials are installed properly and on schedule. Every effort is made by
Telaurus to support client installation activities so they are completed on time and
within budget.

We appreciate your organization’s best efforts in compiling the information we

are requesting on the following pages. If you have any questions or need further
clarification or assistance please contact your Telaurus Sales Representative or
the Telaurus Support team at support@telaurus.com.

PLEASE RETURN COMPLETED PAGES 3-6

5.b.2
 INSTALLATION SURVEY

1. Company Information

Vessel Operator/Owner :
Contact Name :
Contact Phone :
Contact Fax :
Contact Email :

2. Vessel Information

Name of Vessel :
Official Number :
Radio MMSI # :
Country of Registry :
Vessel Type :

3. Other Vessel Communications Systems

Satellite Systems

Which Satellite Systems are currently installed (please provide

telephone numbers for all that apply if known)

 Iridium numbers:
Voice :
Data :
Manufacturer :
Model :
Transceiver software version :
Handset software version :
LBT software version :

5.b.3
 Mini-M numbers:
Voice1 :
Voice2 :
Fax :
Data :
ISN (Serial number beginning :
with 76)
Manufacturer :
Model Number :

 Fleet numbers: 77 55 33
Voice1 :
Voice2 :
Voice3 :
Fax :
Data (64KB for 77 & 55) :
MPDS :
Speech :
Audio :
Manufacturer :
Model :
ISN (Serial number beginning :
with 66)
SIM card reader
: Yes No

 Sat B numbers:
Voice1 :
Voice2 :
Fax :
Data (9.6 kb) :
Manufacturer :
Model :
ISN (Serial number beginning :
with 3)

 Sat C numbers : (please insert N/A if not available)

Telex 1 :
Telex 2 :

5.b.4
 Inmarsat Service Provider :
Iridium Service Provider :
Other Service Providers :
 O Authority
Accounting :
t

4. Vessel Computer and Information Systems

Please provide ALL of the following information for each computer that
you intend to provide for se@COMM operation:
MINIMUM SPECIFICATIONS
 Intel Celeron, Pentium, or equivalent processor (minimum 1.6 GHz)
 One or more serial communications port*
 Minimum of 1 GB RAM
 Large capacity Hard Drive with at least 1 GB free space
 Keyboard, Mouse, and Monitor
 Ethernet port (not necessary for stand alone system)
 MS Windows 2000 SP4, XP SP2 or higher, Vista, or Windows Server 2003
R2 operating systems.
 MPDS not supported on Windows Vista. Use XP SP2.
Operating System of your PC (e.g. Microsoft 2000, XP-Home or XP-Pro with
SP1, Vista etc.):
Computer Make/Model :
Processor Type/Speed :
Amount of DRAM :
Hard Drive Size :

Approved ISDN Modems for use with F77/F55 Terminals

We recommend any of the following: - Zyxel Omninet USB (TBC)

- AVM Fritz USB
- AVM Fritz PCMCIA laptop card
- AVM Fritz PCI card
- AVM Fritz!X USB v3.0
http://www.avm.de/en/index.php3
http://www.zyxel.com/
- Eicon Diva
http://www.eicon.com/

Is the vessel wired with a Local Area Network (LAN)?

Yes No

If Yes, will more than one PC be used to access se@COMM?

Yes No

Are these PC’s currently networked with each other?

Yes No

5.b.5
 What is the make and model # of the printer to be used?

Is the printer driver available on disk or CD? Yes No

What is the distance between the main se@COMM PC and the

satellite transceiver?

(Note: A serial cable with (9 pin) DB-9 connectors will be needed).

Will there be a need to provide this cable? Yes No

5. Vessel Crew Information

Master’s Name :
Master’s Email address :
Contact Numbers (Mobile) :
Language of Officers :
Language of Crew :

6. Proposed Installation Locations and Dates

What port is proposed for system installation? Next visit date?

Alternative proposed installation port? Next visit date?

Provide agent information for each proposed installation location:

Contact Name :
Agent/Company :
Shipping Address :
Telephone # :
Fax # :
Email Address :

7. Other Information/Comments

5.b.6