execution

game
“ If you want small change in your life,
work on your attitude.

But if you want big and primary change,

work on your paradigma.”
-Steven Covey-
PROGRAM
1 Execution Game
 Launch Meeting
Launch Meeting

Workshop Day 1

Workshop Day 2
THE

Coaching Phase 1

1 Month
Pit Stop 1

Coaching Phase 2

Coaching Phase 3

2 Month
Pit Stop 2

Coaching Phase 4
PROCESS

3 Month

Execution Game
Finish

2
 Notes

3 Execution Game
 Strategy
or
Execution ?

Result

Can not Can

Control Control

Strategy Execution

Why is Execution of a Because it requires

HABITS-based strategy FOCUS & DISCIPLINE OVER TIME
so difficult ? to build strong habits EXECUTION

Execution Game 4
 Urgent
VS
Important ?

(IT ACTS ON YOU) (YOU ACTS ON IT)

5 Execution Game
Moving the Middle

Low
Top performer
performers
Stay just ahead
Self-select
of the pack
out

Execution Game 6
 Organization

Goal Setting

7 Execution Game
 Game 1
GOAL SETTING

Your Goals :

Goal
Goal
Goal Goal Goal

Goal Goal
Goal
Goal

Goal
Goal
Goal
Goal

Execution Game 8
 Execution Game
Principal
Focus On Less To Achieved More

“THERE WILL ALWAYS BE MORE GOOD IDEAS

THAN THERE IS CAPACITY TO EXECUTE”

9 Execution Game
 Powerful of
Focus

Tornado Goals
(The Day Job) (New Activities)

Notes

Execution Game 10
 Powerful of
Focus
Goal
Goal

Tornado Goals
Goal
Goal (TheGoal
Day Job) (New Activities)
Goal Goal
Goal
Goal
Goal Goal

Goal Goal MOST

Goal Goal
IMPORTANT
Goal
Goal
GOAL

FOCUS on Most Important Goal/MIG

MIG

MIG MIG MIG MIG

MIG MIG MIG MIG

11 Execution Game
Notes Most Important Goal/MIG

MIG

X Y W

Execution Game 12
 Game 1
Developing Team MIG
Think “WHAT”, not “How”
MIG

Predictive Predictive
Activity Activity

Improve guest-satisfaction score

from X-Y by 12/2018

Improve arrival-experience Greet 10 of guest with a

score from X-Y by 12/2018 warm and friendly greeting
every day

Increase net profit

from X-Y by 12/2018

Reduce overtime labor cost Clock in and out on time

from X-Y by 12/2018 for all associates everyday

13 Execution Game
 Game 1
Team MIG creation Process
1. ..................................

2. ..................................

3. ..................................

Notes

Execution Game 14
 ACTI

Organization

ACTIVITY Setting
(PREDICTIVE MEASURE)

15 Execution Game
 Game 2
IVITY SETTING

MIG

MIG MIG MIG MIG

MIG MIG MIG MIG

PM PM

Execution Game 16
 Leverage
ITY
TIV
E AC
T IV
IC
ED
PR
ER
LEV
Measure
ROCK
(MIG)

Predictive
Measure
MIG Predictive
Measure Measure

Predictive Activity
Measure the Goal Measure

Lose
Weight

Increase
Sales

17 Execution Game
 Notes
Agus’s Report Card

1. ..................................
Team Predictive Measure Process
2. ..................................

3. ..................................

Execution Game 18
 Predictive Measure Format

Notes

19 Execution Game
Verb Focus Consistency Quality

Verb Focus Consistency Quality

Execution Game 20
 MONITOR

Organization

MONITORING Spirit

21 Execution Game
 Game 3
RING SETTING

Execution Game 22
 MONITORING Spirit

MIG

Predictive Predictive
Measure Measure

PA Measure
TEAM GAME

ATTENTION!

SCOREBOARD BUILT BY THE TEAM

- Fun
- Creative
- Simple
- New Idea
- Team Building

23 Execution Game
MONITORING SCORE BOARD

Execution Game 24
 Individual Score Daily
Individual Score Team Score

Measure
Daily

Measure
Weekly

Individual Score Team Score

Measure
Daily

Measure
Weekly

25 Execution Game
 Engage 10 customers per associate per day with
a warm greeting and offer assistance.

Associate MO TU WE TH FR SA SU TOT
AGUS 9 15 12 10 12 X X 58
TONI 6 10 11 10 X X 10 47
PANDU 12 11 14 X X 15 15 67
YUNI 2 3 X X 4 2 2 11
BAGUS 9 X X 12 10 11 10 55
SITA X X 11 12 11 14 10 58
DESI X 12 13 15 10 11 X 61
TOTAL 38 51 61 59 47 53 47 356

- Personal accountability is High

- Low performers stand out
- The Team only Wins when everyone performs

TrustButVerify
Associate MO TU WE TH FR SA SU TOT
AGUS 9 15 12 10 12 X X 58
TONI 6 10 11 10 X X 10 47
PANDU 12 11 14 X X 15 15 67
YUNI 2 3 X X 4 2 2 11
BAGUS 9 X X 12 10 11 10 55
SITA X X 11 12 11 14 10 58
DESI X 12 13 15 10 11 X 61
TOTAL 38 51 61 59 47 53 47 356
- Associates track the own performance.
- Associates update the score board.
- Leader audit performance Verify when needed. Execution Game 26
 Team Score Daily
Engage 50 customers per associate per week with
a warm greeting and offer assistance.

61 59
51 53 50 Customers

47 47
38

MO TU WE TH FR SA SU
- Weekly score allows the individual to Win, even the Daily goals are missed.
- The Team Wins or Loses together.

Engage 350 customers per team per week with

a warm greeting and offer assistance.

370
365 356 360 350 Customers

340
330

WK20 WK21 WK22 WK23 WK24 WK25 WK26

- Weekly score allows the individual to Win, even the Daily goals are missed
- Weekly score allows the individual to Win, even when individual underperform.
- The Team Wins or Loses together.

27 Execution Game
Developing Score Board
Score board Criteria

- Simple
- Visible to the players
- Motivation Message
- MIG & Predictive Measure Available
- Winning or Losing Immediately to Team players

Team Involvement

Developing Score Board

Two Rules for scoreboard design:

- MIG on top
- Words on the left, graphs on the right

Execution Game 28
 E

Organization

EMPOWERMENT

29 Execution Game
 Game 4
EMPOWERMENT

Notes

Execution Game 30
 CHARACTERISTIC
1. ........................................................
2. ........................................................
3. ........................................................
4. ........................................................
5. ........................................................
6. ........................................................
7. ........................................................

GameAction

Notes

31 Execution Game
 WeeklyCommitment
One or two most important commitment that I could do to have an
impact on my team’s performances on the Scoreboard?

HIGH QUALITY COMMITMENT CHARACTERICTIC

Specific Align Timely

Notes

Execution Game 32
 Organization

Need your Dose PM

Organization

Dose

33 Execution Game
High Accountability

Organization

Accountability
Commitment & Action

Organization

Commitment
& Action
“Change, before you have to.”

-Jack Welch-