Travel and Technology in the

Future: https://www.youtube.com/watch?v=mvXfNEtQ2hA

How technology has transformed the travel

industry: https://www.theguardian.com/media-network/2016/feb/29/technology-
internet-transformed-travel-industry-airbnb

Deliver Quality, Great Service and

Innovation: https://www.youtube.com/watch?v=UdpCQVLXFm4

Framework for Designing Travel Websites: Framework for Designing and

Maintaining Travel Websites (excerpt - pdf)

Getting Started with Google

Analytics: https://www.youtube.com/watch?v=WC3ONXJn9FQ

What is Adwords?: https://www.youtube.com/watch?v=K7McTfE6zUA

Hotel Channel Manager - Explained in 90

Seconds: https://www.youtube.com/watch?v=JFdvUhQBfRA

Australian Tourism Data

Warehouse: https://www.youtube.com/watch?v=f1aINazwilQ&t=19s

The complete guide to online marketing and strategy for independent

hotels: https://www.tnooz.com/article/the-complete-guide-to-hotel-marketing-and-
strategy-for-independent-hotels-part-one/

Travel Distribution. The end of the World as we know

it: http://www.amadeus.com/documents/reports/lse-report-travel-distribution-the-
end-of-the-world-as-we-know-it.pdf

The Impact of Social Media on the Tourism

Industry: https://www.hospitalitynet.org/news/4071855.html

Influential travel bloggers key to tourism destinations like Townsville,

Queensland: http://www.couriermail.com.au/news/national/influential-travel-
bloggers-key-to-tourism-destinations-like-townsville/news-
story/1dc3c357ec8db3b202b97bde29b52c14

Social Media Strategy: https://www.youtube.com/watch?v=3adsxqWzWEY

 Best Job in the World: https://www.youtube.com/watch?v=SI-rsong4xs

Tourism Australia Social

Media: https://www.youtube.com/watch?v=HJC8HXwpEAc

Singers Sweet Revenge: https://www.youtube.com/watch?v=PGNtQF3n6VY

What is disruptive innovation?: https://hbr.org/2015/12/what-is-disruptive-

innovation

The Explainer: Disruptive Innovation: https://youtu.be/mbPiAzzGap0

How AirBnB Started: https://www.youtube.com/watch?v=axqh6SJ0O0c

What makes a resident open their home to a tourist – for free?

 Hajibaba, H., Karlsson, L., Dolnicar, S. (in press). Residents open their homes to
tourists when disaster strikes. Journal of Travel
Research. https://www.researchgate.net/publication/309736683_Residents_open_t
heir_homes_to_tourists_when_disaster_strikes

Two papers detailing studies on the emerging peer-to-peer accommodation

industry

 Karlsson, L., Kemperman, A. & Dolnicar, S. (2017) May I Sleep in Your Bed?
Getting Permission to Book. Annals of Tourism Research, 62:1-12.
https://www.researchgate.net/publication/310841451_May_I_sleep_in_your_bed_Get
ting_permission_to_book

 Karlsson, L. & Dolnicar, S. (2016) Someone’s Been Sleeping in My Bed (Refereed

Research Note). Annals of Tourism Research, 58: 159-162.
https://www.researchgate.net/publication/297657127_Someone%27s_been_sleepin
g_in_my_bed

AirBnB: the billion-dollar tourism beast planners can't

understand: https://www.brisbanetimes.com.au/national/queensland/airbnb-the-
billiondollar-tourism-beast-planners-cant-understand-20160728-gqg4nj.html

Further information on the TILES model

 Tan, Esther Meng-Yoke, Foo, Schubert, Goh, Dion Hoe-Lian, & Theng, Yin-Leng.
(2009). TILES: classifying contextual information for mobile tourism
applications. Aslib Proceedings: New Information Perspectives, 61(6), 565-586.
https://pdfs.semanticscholar.org/87fc/211e68b17409bb03cb3377619eae188f100b.
pdf

Meet me on mobile: Tips for travel brands to reach on-the-go

consumers: https://www.tnooz.com/article/mobile-criteo-flash-report-december-
2016/

Imagine the seamless travel

experience: https://www.tnooz.com/article/%EF%BB%BFimagine-the-seamless-
travel-experience/

Virtual reality in travel and hospitality – is it a

fad? https://www.tnooz.com/article/virtual-reality-fad-hospitality/

Virtual reality: Applications and implications for tourism: https://www.dg-

research.com/Papers/Guttentag%20(2010)%20Virtual%20reality%20-
%20Applications%20and%20implications%20for%20tourism.pdf

Virtual Reality: Help or Hinder

Tourism? https://www.youtube.com/watch?v=TBZsXwPPVqk

How will augmented reality support the tourism

experience? https://destinationthink.com/augmented-reality-tourism-experience/

10 Augmented Reality Practices in Tourism: http://thinkdigital.travel/wp-

content/uploads/2013/04/10-AR-Best-Practices-in-Tourism.pdf

Tourism Events Queensland CEO discusses how her firm has revolutionised
their marketing by embracing
digital: https://www.youtube.com/watch?v=5SePQWdPeRc