Corporate Office (Finance – CFA Branch)

2nd floor, Room No. 216, Eastern Court, Janpath,

New Delhi - 110001
Phone – 011 - 23734230 / 23765042
Fax – 011 - 23734319 / 23734322
Email id : dgmfincfa@gmail.com
No. 2-6/2019/BSNL/RM-I/CFA/FTTH Dated: 18th June, 2019.

To
All Heads of Telecom Circles and Metro Telephone Districts
Bharat Sanchar Nigam Limited.

Sub: FTTH bill payments through FTTH Partner (TIP etc.) using FTTH wallet in Pyro Platform and Payment
reconciliation.

To make FTTH bill payment more convenient and also to increase personal interaction with FTTH customers,
it has been decided by the competent authority to introduce FTTH bill payment through FTTH Partner (TIP etc.)
using FTTH wallet in Pyro Platform.

2. Detail procedures and guidelines are as below:

i) FTTH Partner (TIP etc.) and Collection Agents:

1. M/s. Pyro is the System Integrator (SI) for FTTH Wallet service.
2. FTTH Partner (TIP etc.including MSO/LCO and their collections agents) can collect FTTH payments
from customers.
3. FTTH Partner (TIP etc.) can accept payments for Bills from only the customers, which are attached to
that FTTH Partner (TIP etc.).
4. FTTH Partner (TIP etc.) will purchase stock in their FTTH Wallet from SSAs like C-Topup stock
(including payment through RTGS).
5. FTTH Partner (TIP etc.) will get the revenue share as per their agreements on OTF (On The Fly) basis,
for each bill paid through wallet.

ii) Transaction Flow:

1. FTTH Partner (TIP etc.)/CA(collection agent) would approach the customer and collects the FTTH bill
amount.
2. The invoice details would be fetched by CA by using USSD short code *666*123456# (123456 is default
MPIN which can be changed after getting into USSD menu) / Mobile App / Online.
3. After fetching the billing details, payment is accepted by FTTH Partner (TIP etc.)/CA and the FTTH
Partner (TIP etc.) stock balance is reduced to that extent. Customer can choose to pay an amount equal
to Bill amount or higher. Customer will have to provide mobile number on which the Receipt containing the
link of pdf file will be sent by SMS from BSNL payment portal.
4. Based on revenue share of FTTH Partner (TIP etc.) as per agreement, OTF (On The Fly) revenue share
net of 5% uniform TDS (except where FTTH partner submits a Income Tax Authority letter for lower
TDS) will be calculated and credited to FTTH wallet of the FTTH Partner (TIP etc.).
5. Post transaction acknowledgement received by FTTH server from Portal, the transaction is treated as
completed at FTTH wallet. On successful transaction, the customer will get the receipt as SMS to his
mobile number and a link also will be sent along with the receipt to save the receipt as a PDF.
6. Once the BSNL customer makes the bill payment, the payment details would be sent to BSNL Portal,
which in turn would be pulled by the PMS of the respective Zonal CDR, as per the existing Schedule.

FTTH bill payment through franchisee using FTTH wallet Page 1 of 3

_________________________________________________________________________
Regd. & Corporate Office: Bharat Sanchar Bhavan, H. C. Mathur Lane, Janpath, New Delhi-110001
Corporate Identity Number (CIN): U74899DL2000GOI107739
Website :www.bsnl.co.in
 7. Daily transaction reports will be hosted by Pyro and also in FMS system.
8. At PMS, same input channel (collection desk) as is being used for Portal payments, will be used. As of
now, POR-01 is being used for Portal Payments. Separate channel code FTWPY is used for FTTH Wallet
as this does not involve Cash flow unlike other Portal transactions. Reconciliation will be done by
respective Circle and not CAO CCC .
9. Bill Payments are to be accepted only in full and no part payments will be allowed to be accepted by the
FTTH Partner (TIP etc.)/CA, similar to the restriction available in BSNL Portal. Higher amount is
allowed, but Tendering exact change at Retailer is not possible and this will facilitate advance payment
also.
10. Post successful transactions, the FTTH Wallet balance of the FTTH Partner (TIP etc.) will be reduced.

iii) Nodal Officer & Payment of revenue share to FTTH Partner (TIP etc.)/MSO/LCO :-

1. It is governed by existing FTTH Partner (TIP etc.) agreements with circles/SSAs.

2. The existing FM team at SSA will be the nodal office for that SSA.
3. Existing process of invoice generation from FMS for revenue share to be paid will be intact.
4. Report of daily/monthly transactions will be hosted in FMS/Pyro system that will reflect the OTF
revenue share earned by FTTH Partner (TIP etc.)/MSO/LCO. The total revenue share calculation
process and reports are already available in FMS. SSAs can compare the total revenue share to be paid
from FMS and deduct the OTF revenue share from the total payable revenue share to the FTTH Partner
(TIP etc.).
5. Reconciliation of the Payment updates as available in PMS/IR Server of CDR and Payment details as
reflected in Pyro Web login shall be reconciled by respective nodal office. As part of reconciliation
process, various reports like OTF revenue share paid, stock allocated,day wise transactions, FTTH
wallets created will be available in PYRO/FMS system. AO Nodal Circle office will process the file for
FTTH payments.
A. FMS FTTH Partner (TIP etc.) revenue share report gives invoice with total revenue share payable to
FTTH Partner (TIP etc.) adjusted with OTF revenue share. Net payable amount is calculated after
deducting OTF paid and GST component is also shown.
B. FTTH wallet payment transaction report from Portal gives all the FTTH wallet payments made and
updated in PMS.
C. CDR reports of FTTH Wallet payments from Zonal CDR DCs.
D. Pyro reports of payments and stock allocation.
E. ERP report of stock sale/allocation to FTTH Partner (TIP etc.).
Reports mentioned in A, B, C, D & E above are to be compared for reconciliation by Nodal Officers of
Circles and any discrepancy is to be taken up with DC finance teams.
6. As no fund transfer or ATC is involved, CAO CCC will not be a part of this reconciliation process.
7. In case of discrepancy in the Reports of wallet recovery and Payment update in CDR billing system using
this collection Desk, it shall be the responsibility of Pyro to arrange deduction of wallet amount as per
the bill update made to CDR via BSNL payment portal.
8. Based on the reports generated by Portal (Circle wise consolidation details to be shared by FMS/Pyro/
Portal) and available in DC IR Server, invoice for revenue share payable will be processed.

iv) Raising of ATCs and Reports:

1. No ATC is to be raised as Bill payment is within the Circle. FTTH Partner (TIP etc.) makes payment
within the circle at SSA Cash Counter.
2. SSA will collect cash or cheque and issue invoice in SAP for transferring wallet amount. This amount may
be used for bill payment of FTTH.

FTTH bill payment through franchisee using FTTH wallet Page 2 of 3

_________________________________________________________________________
Regd. & Corporate Office: Bharat Sanchar Bhavan, H. C. Mathur Lane, Janpath, New Delhi-110001
Corporate Identity Number (CIN): U74899DL2000GOI107739
Website :www.bsnl.co.in
 3. Circle will issue Accounting Adjustment from SAP invoice amount to respective accounts as per the
CDR-IR Report.
4. CDR IR is to host reports to facilitate reconciliation and Accounting of the revenue in respective heads.
5. Accounting instructions for accepting FTTH bills payments through Pyro platform has been issued by
BSNL CO vide letter no. 500-31/2018-19/CA-I/BSNL/102 dated 11/01/2019 (Circular No. CA-398). Copy
of the same is enclosed.

v) Reports provided in Pyro/FMS system:

1. FTTH Stock allocation Report

2. FTTH Bill Transaction Report
3. FTTH Transaction Summary Report
4. FTTH Revenue share Report

CGMs and IFAs of all Telecom Circles and Metro Telephone Districts are requested to popularize this
customer friendly initiative amongst channel partners and BSNL customers.

This has the approval of Director (CFA), BSNL Board.

Encl.: Circular No. CA-398.

(S. K. Bhardwaj)
Sr. GM (Finance-CFA)
Copy to :
1. CMD, BSNL - for kind information.
2. Director (Finance), Director (HR), Director-CFA, Director-EB and Director-CM - BSNL Board – for kind
information.
3. CGM, ITPC, BSNL, Pune – for kind information and necessary action please.
4. Sr. GM (Finance)/IFA, o/o CGM, ITPC, BSNL, Pune – for kind information and necessary action please.
5. All PGMs / Sr. GMs / GMs, CO, BSNL – for kind information.
6. PGMs/Sr. GMs/GMs – CDR Data Centres, BSNL - for kind information and necessary action please.
7. PGMs/Sr. GMs/GMs – Zonal CMTS Billing Zones, BSNL - for kind information and necessary action please.
8. All Circle IFAs of Telecom Circles and Metro Telephone Districts, BSNL – for kind information and
necessary action please.
9. GM (Dev.), ITPC, BSNL, Hyderabad - for kind information and necessary action please.
10. GM (CA & ERP FICO), CO, BSNL. Further guidelines in respect of accounting and revenue share paid on OTF
as well as adjustment of SAP GL 1310946 may kindly be issued.
11. M/s. Pyro Group, 8-2-293/82, Plot No. 564/A-31 Road No. 92, Jubilee Hills, Hyderabad, Andhra Pradesh –
500033 - for kind information and necessary action please.

FTTH bill payment through franchisee using FTTH wallet Page 3 of 3

_________________________________________________________________________
Regd. & Corporate Office: Bharat Sanchar Bhavan, H. C. Mathur Lane, Janpath, New Delhi-110001
Corporate Identity Number (CIN): U74899DL2000GOI107739
Website :www.bsnl.co.in