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imageRUNNER 2204/2004
Series
Service Manual
Introduction
Introduction
Important Notices
Application
This manual has been issued by Canon Inc. for qualified persons to learn technical theory, installation, maintenance, and repair
of products.
This manual covers all localities where the products are sold. For this reason, there may be information in this manual that does
not apply to your locality.
Corrections
This manual may contain technical inaccuracies or typographical errors due to improvements or changes in products.
When changes occur in applicable products or in the contents of this manual, Canon will release technical information as the
need arises. In the event of major changes in the contents of this manual over a long or short period, Canon will issue a new
edition of this manual.
The following paragraph does not apply to any countries where such provisions are inconsistent with local law.
Trademarks
The product names and company names used in this manual are the registered trademarks of the individual companies.
Copyright
This manual is copyrighted with all rights reserved. Under the copyright laws, this manual may not be copied, reproduced or
translated into another language, in whole or in part, without the consent of Canon Inc.
Copyright CANON INC. 2016
Caution
Use of this manual should be strictly supervised to avoid disclosure of confidential information.
Explanation of Symbols
The following symbols are used throughout this Service Manual.
1x
1x
1x
1x
1x 1x
1x 1x
Contents
Safety Precautions...............................................................................................1
Laser Safety........................................................................................................................................ 2
Handling of Laser System................................................................................................................... 2
Turn Power Switch ON........................................................................................................................3
Power Supply...................................................................................................................................... 3
Safety of Toner....................................................................................................................................4
About Toner..........................................................................................................................................4
Toner on Clothing or Skin...................................................................................................................... 4
Notes When Handling a Lithium Battery............................................................................................. 4
Notes Before Servicing........................................................................................................................4
Points to Note at Cleaning...................................................................................................................5
Notes On Assembly/Disassembly....................................................................................................... 5
Notes on Assembly / Disassembly..........................................................................................................5
1. Product Overview.............................................................................................6
Product Lineup.................................................................................................................................... 7
Main Body............................................................................................................................................ 7
Pickup/Delivery System Option.............................................................................................................. 8
Scanning System Options......................................................................................................................9
Function Expansion System Options.................................................................................................... 10
Features............................................................................................................................................ 11
Product Feature.................................................................................................................................. 11
Specifications.................................................................................................................................... 12
Product Specifications......................................................................................................................... 12
Power Supply Specifications................................................................................................................ 13
Weight and Size..................................................................................................................................13
FAX Specifications.............................................................................................................................. 13
Productivity (Print Speed).................................................................................................................... 14
Paper Type.........................................................................................................................................14
Name of Parts................................................................................................................................... 16
External View......................................................................................................................................16
Cross Sectional View...........................................................................................................................18
Operation...........................................................................................................................................19
Power Switch......................................................................................................................................19
Control Panel......................................................................................................................................20
2. Technical Explanation................................................................................... 22
Basic Configuration........................................................................................................................... 23
Functional Configuration...................................................................................................................... 23
Basic Sequence.................................................................................................................................. 23
Original Exposure System.................................................................................................................24
Overview............................................................................................................................................ 24
Controls..............................................................................................................................................27
Controller System..............................................................................................................................34
i
Contents
Overview............................................................................................................................................ 34
Controls..............................................................................................................................................35
Laser Exposure System.................................................................................................................... 39
Overview............................................................................................................................................ 39
Controls..............................................................................................................................................40
Image Formation System.................................................................................................................. 44
Overview............................................................................................................................................ 44
Controls..............................................................................................................................................46
Fixing System....................................................................................................................................52
Overview............................................................................................................................................ 52
Controls..............................................................................................................................................53
Pickup/Feed System......................................................................................................................... 61
Overview............................................................................................................................................ 61
Controls..............................................................................................................................................65
Monitoring Function (e-Maintenance/imageWARE Remote)............................................................ 72
Overview of System............................................................................................................................ 72
Service cautions..................................................................................................................................73
Setting Procedure............................................................................................................................... 73
Maintenace.........................................................................................................................................74
3. Periodical Service.......................................................................................... 76
Periodical Service Operation Item.....................................................................................................77
4. Disassembly/Assembly................................................................................. 79
List of Parts....................................................................................................................................... 80
List of External / Internal Cover............................................................................................................ 80
List of Main Unit.................................................................................................................................. 82
List of periodically replacement parts, consumable parts and locations for cleaning................................. 84
Clutch / Solenoid.................................................................................................................................85
Motor..................................................................................................................................................86
FAN................................................................................................................................................... 87
Heater / Others................................................................................................................................... 87
Sensor............................................................................................................................................... 89
PCB................................................................................................................................................... 90
External / Internal Cover....................................................................................................................91
Removing the Front Cover................................................................................................................... 91
Removing the Rear Cover....................................................................................................................91
Removing the Left Cover Unit.............................................................................................................. 91
Removing the Reader Rear Cover........................................................................................................92
Removing the Right Cover................................................................................................................... 93
Removing the Reader Front Cover....................................................................................................... 93
Removing the Cassette 1.....................................................................................................................94
Removing the Control Panel Unit..........................................................................................................94
Removing the Right Front Cover.......................................................................................................... 95
Removing the Delivery Tray Cover....................................................................................................... 95
Removing the Left Front Cover............................................................................................................ 96
Removing the Front Inner Cover.......................................................................................................... 96
Original Exposure..............................................................................................................................98
Removing the CIS Unit........................................................................................................................ 98
ii
Contents
5. Adjustment................................................................................................... 124
Overview......................................................................................................................................... 125
Basic Adjustment.............................................................................................................................. 125
Adjustment when Replacing the Parts.................................................................................................125
Basic Adjustment.............................................................................................................................126
Printer.............................................................................................................................................. 126
Adjustment when Replacing the Parts............................................................................................ 129
Original Exposure..............................................................................................................................129
Main Controller..................................................................................................................................131
6. Troubleshooting...........................................................................................133
Initial Check.....................................................................................................................................134
List of Initial Check Items................................................................................................................... 134
Test Print......................................................................................................................................... 135
Overview.......................................................................................................................................... 135
Steps to Select the Test Print TYPE................................................................................................... 135
How to Check Test Print.................................................................................................................... 135
Troubleshooting Items.....................................................................................................................138
iii
Contents
7. Error/Jam/Alarm........................................................................................... 150
Outline............................................................................................................................................. 151
Location code................................................................................................................................... 151
Pickup position code..........................................................................................................................151
Report output example...................................................................................................................... 152
Error Code.......................................................................................................................................153
Error Code Details.............................................................................................................................153
Fax or scanned document error code..................................................................................................156
Jam Code........................................................................................................................................ 158
Main Unit (Included with the Cassette Feeding Module-AD1 and the Duplex Unit-C1)............................ 158
DADF-AM1....................................................................................................................................... 159
Alarm Code..................................................................................................................................... 160
Alarm Code Details........................................................................................................................... 160
iv
Contents
FAX..................................................................................................................................................209
9. Installation.................................................................................................... 212
How to check this Installation Procedure........................................................................................ 213
Symbols in the Illustration.................................................................................................................. 213
Illustrations Used in This Procedure....................................................................................................213
Checking Before Installation............................................................................................................214
Checking Power Supply.....................................................................................................................214
Checking the Installation Environment................................................................................................ 214
Checking Installation Space............................................................................................................... 214
Points to Note on Installation..............................................................................................................214
Unpacking....................................................................................................................................... 215
Unpacking........................................................................................................................................ 215
Checking the Contents.................................................................................................................... 216
Installation Procedure......................................................................................................................217
Installing the Toner Cartridge............................................................................................................. 217
Setting the Cassettes.........................................................................................................................217
Connecting the cord.......................................................................................................................... 218
Host Machine Settings (Start Setup Guide)......................................................................................... 218
Connecting to the Network (Network Model only).................................................................................219
Connecting to Telephone Line (Fax Model only).................................................................................. 219
Platen Cover Type-X....................................................................................................................... 221
Checking Before Installation...............................................................................................................221
Checking the Contents...................................................................................................................... 221
Installation Procedure........................................................................................................................ 221
Checking after Installation..................................................................................................................222
Heater Kit-M2.................................................................................................................................. 223
Checking Before Installation...............................................................................................................223
Checking the Contents...................................................................................................................... 223
Installation Procedure........................................................................................................................ 223
Checking after Installation..................................................................................................................228
Cassette Heater Unit-40..................................................................................................................229
Checking before Installation............................................................................................................... 229
Installation Procedure........................................................................................................................ 229
Checking after Installation..................................................................................................................234
Handset-K1 Installation Procedure..................................................................................................235
Points to Note on Installation..............................................................................................................235
Checking the Contents...................................................................................................................... 235
Installation Outline Drawing................................................................................................................235
Check Items when Turning OFF the Main Power.................................................................................235
Installation Procedure........................................................................................................................ 235
APPENDICES....................................................................................................238
Service Tools...................................................................................................................................239
Special Tools.................................................................................................................................... 239
Oils and Solvents.............................................................................................................................. 239
General Timing Chart...................................................................................................................... 241
2 Prints, Continuous, Cassette 1........................................................................................................ 241
General Circuit Diagram..................................................................................................................242
v
Contents
vi
Safety Precautions
Laser Safety.......................................... 2
Handling of Laser System..................... 2
Turn Power Switch ON..........................3
Power Supply........................................ 3
Safety of Toner......................................4
Notes When Handling a Lithium
Battery............................................... 4
Notes Before Servicing......................... 4
Points to Note at Cleaning.................... 5
Notes On Assembly/Disassembly......... 5
Safety Precautions
Laser Safety
Since radiation emitted inside the machine is completely confined within protective housings and external covers, the laser beam
cannot escape from the machine during any phase of user operation.
Therefore this machine is classified in Class 1 laser products that are regarded as safe during normal use according to
International Standard IEC60825-1.
2
Safety Precautions
Power Supply
CAUTION:
1. As a general rule, do not use extension cords. Using an extension cord may result in a fire or electrical shock. If an
extension cord must be used, however, use one for local rated voltage and over, untie the cord binding, and insert the
power plug completely into the extension cord outlet to ensure a firm connection between the power cord and the
extension cord.
2. The socket-outlet shall be installed near the equipment and shall be easily accessible.
3
Safety Precautions
Safety of Toner
About Toner
The machine's toner is a non-toxic material made of plastic, iron, and small amounts of dye.
CAUTION:
Do not throw toner into fire. It may cause explosion.
CAUTION:
RISK OF EXPLOSION IF BATTERY IS REPLACED BY AN INCORRECT TYPE.
DISPOSE OF USED BATTERIES ACCORDING TO THE INSTRUCTIONS.
The following warnings are given to comply with Safety Principles (EN60950).
CAUTION:
Wenn mit dem falschen Typ ausgewechselt, besteht Explosionsgefahr.
Gebrauchte Batterien gemäß der Anleitung beseitigen.
CAUTION:
At servicing, be sure to turn off the power source according to the specified steps and disconnect the power plug.
CAUTION:
Do not turn off the power switch when downloading is under way. Turning off the main power switch while downloading is
under way can disable the machine.
4
Safety Precautions
CAUTION:
When performing cleaning using organic solvent such as alcohol, be sure to check that the component of solvent is
vaporized completely before assembling.
Notes On Assembly/Disassembly
8. During disassembly, reassembly or transportation of the printer, remove the cartridge if required.
When the cartridge is out of the printer, put it in a protective bag even in a short period of time to prevent the adverse effect
of light.
9. Ground yourself by touching the metal part of the printer before handling the PCB to reduce the possibility of damage caused
by static electricity.
10. When you replace the part that the rating plate or the product code label is attached, be sure to remove the rating plate or
the product code label and put it to the new part.
5
1 Product Overview
Product Lineup...................................... 7
Features.............................................. 11
Specifications...................................... 12
Name of Parts..................................... 16
Operation............................................ 19
1. Product Overview
Product Lineup
Main Body
iR2204 iR2004
Network model Local print model Network model Local print model
Print Speed 22ppm 20ppm
Positioning Target machine: iR2202/2002 Series
LAN Port Yes - Yes -
USB Port Yes Yes Yes Yes
FAX Yes - - -
Wi-Fi Yes - Yes -
Option Conver- ADF Yes - Yes -
sion Duplex Unit Yes - Yes -
Cassette Feeding Module Yes - Yes -
Handset Yes - - -
FL Cassette Yes Yes Yes Yes
Heater Kit Yes Yes Yes Yes
CST HEATER UNIT Yes Yes Yes Yes
Platen Cover Yes Yes Yes Yes
7
1. Product Overview
Duplex Unit-C1
FL Cassette-BB1
Cassette Feeding
Module-AD1
8
1. Product Overview
DADF-AT1
9
1. Product Overview
Handset-K1
10
1. Product Overview
Features
Product Feature
• Improved operation performance due to addition of the Touch Panel on the Control Panel Unit.
• FAX standard model is added as a Network model.
• Toner cartridge prior delivery alarm function is quipped.
• Wi-Fi is equipped as standard to offer a mobile print environment (Standard models only).
11
1. Product Overview
Specifications
Product Specifications
Item Description
Copyboard Stream reading, original fixed reading
Installation method Desktop
Light source type LED(RGB)
Photosensitive medium OPC drum (30 mm dia)
Image reading method CIS
Reproduction method Indirect electrostatic method
Exposure method Laser exposure system
Charging method Roller charge
Development method Dry single component projection developing
Transfer method By transfer roller
Separation method Curvature and static eliminator
Pickup method 1st cassette: Pad separation method
2nd cassette: Retard separation method
Multi-purpose tray: Pad separation method
Fixing method On demand
Delivery method Face down delivery (in-body delivery)
Reproduction ratio 25 to 400%
Drum cleaning method By cleaning blade
Toner type Single component magnetic negative charge toner
Toner replenish method Toner cartridge
Toner level detection function Yes
Top image margin 3.0 +/- 1.5 mm
Left image margin 3.0 +/- 2.0 mm
Warm-up time At power ON: 13 sec or less
Number of gradations 256 gradations
Reading resolution 600 × 600dpi
Writing resolution 600 × 600dpi
First copy time A4: 7.4sec or less, LTR: 7.5sec or less
First print time 8.6 sec or less
Paper type (Cassette 1) Plain paper (64 to 90g/m2), recycled paper (64 to 80g/m2), color paper(64 to 80g/m2), pre-
punched paper (75to80g/m2)
Paper type Plain paper (64 to 90g/m2), recycled paper (64 to 80g/m2), color paper(64 to 80g/m2), pre-
(Multi-purpose tray) punched paper (75 to 80g/m2), bond paper(75 to 90g/m2), heavy paper (91 to 105g/m2),
heavy paper 2 (106 to 128g/m2), Transparency, labels, Envelopes(No.10 (COM10), Mon-
arch, ISO-C5, DL)
Paper size (Cassette 1) A3, B4, A4, A4R, B5, B5R, A5R, 11 x 17, LGL, LTR, LTRR, STMTR, OFFICIO, Ecuador-
OFFICIO, Brazil-OFFICIO, Mexico-OFFICIO, Argentina-OFFICIO, A-LTR, A-LTRR, GLTR,
GLTR-R, GLGL, AUS-FOOLSCAP, FOOLSCAP, 8K, 16K, 16KR, F4A, India-LGL
Paper size (Cassette 2) A3, B4, A4, A4R, B5, B5R, A5, 11 x 17, LGL, LTR, LTRR, STMT, 8K, 16K, 16KR
Paper size A3, B4, A4, A4R, B5, B5R, A5, A5R, 11 x 17, LGL, LTR, LTRR, STMT, STMTR, EXEC,
(Multi-purpose tray) OFFICIO, Ecuador-OFFICIO, Brazil-OFFICIO, Mexico-OFFICIO, Argentina-OFFICIO, A-
LTR, A-LTRR, GLTR, GLTR-R, GLGL, AUS-FOOLSCAP, FOOLSCAP, 8K, 16K, 16KR,
F4A, India-LGL, Custom paper size (95 x 148mm to 297 x 431.8mm), Envelopes(No.10
(COM10), Monarch, ISO-C5, DL)
Pickup capacity Cassette1/2: 250 sheets (80g/m2)
Multi-purpose tray(80g/m2):
50 sheets(A3, B4, 11x17, LGL)
80 sheets(A4, A4R, B5R, B5, A5, A5R, LTR, LTRR, STMT, STMTR)
Duplex method Through path duplex
Environment temperature range See "Checking the Installation Environment."
Environment humidity range See "Checking the Installation Environment."
12
1. Product Overview
Item Description
Noise imageRUNNER 2204:
At the time of printing: 66.7 dB or less / At the time of standby: 48 dB or less
imageRUNNER 2004:
At the time of printing: 66 dB or less / At the time of standby: 48 dB or less
Ozone 1.5mg/h or smaller
FAX Specifications
Item Description Remarks
Applicable line Public Switched Telephone Network -
Communication Super G3
-
Protocol
Modem speed 33.6kbps -
Data compres- MH, MR, MMR
-
sion method
Pickup position Cassette 1, Cassette 2, Multi-purpose Tray Set in User Mode
Dial method One-touch dial : 4
Abbreviation dial : 100
Group dial : 50
Address book dial
-
Normal dial : entry by numeric keypad
Auto redial
Manual redial
Concurrent transmission : 114
Reception meth- Auto reception
-
od Remote reception by a telephone
Report output TX Report
Communication Management Report
-
(to be output automatically for every 40 communications)
RX Report
13
1. Product Overview
Paper Type
See the table below for the custom paper size.
■ Pickup
Usable paper types are shown.
14
1. Product Overview
15
1. Product Overview
Name of Parts
External View
■ Network model
[8]
[9] [7]
[10]
[6]
[11]
[12]
[13]
[16]
[15]
[17]
[14]
16
1. Product Overview
[8] [6]
[9]
[5]
[10]
[11]
[12]
[14]
[13]
17
1. Product Overview
[17]
[16]
[15]
[2]
[14]
[13] [3]
[12] [4]
[11]
[10]
[9]
[8]
[7]
[6]
[5]
18
1. Product Overview
Operation
Power Switch
■ Types of power switch
Heater Switch
This machine has the Main Power Switch, the Heater Switch and the Energy Saver Key.
1. Main Power Switch
This switch is used to turn OFF / ON the power of host machine.
2. Heater Switch (option)
This switch is used to turn OFF / ON the power of the cassette heater.
3. Energy Saver Key
This switch is used to shift the machine to power-save mode or to restore it to normal mode.
19
1. Product Overview
Control Panel
■ Network model
[1] [2] [6] [5] [4] [3] [8] [7] [9][11] [12][13]
* When the case of LED ON condition and LED blinking condition is occurred together, the LED turns ON.
20
1. Product Overview
* When the case of LED ON condition and LED blinking condition is occurred together, the LED turns ON.
21
2 Technical
Explanation
Basic Configuration............................. 23
Original Exposure System...................24
Controller System................................34
Laser Exposure System...................... 39
Image Formation System.................... 44
Fixing System......................................52
Pickup/Feed System........................... 61
Monitoring Function (e-Maintenance/
imageWARE Remote)..................... 72
2. Technical Explanation
Basic Configuration
Functional Configuration
The host machine is constructed by following functional system blocks; Document Exposure System, Controller System, Laser
Exposure System, Image Formation System, Fixing System and Pickup/Feed System.
CIS unit
Controller system
Delivery
Fixing Controller system
system ࣭Engine control
Duplexing ࣭System control
feed Fixing
Laser exposure system
Image
formation
Pickup system
Cassette 1
Pickup/feed
system
Cassette 2
Paper flow
Signal flow
Laser beam
Basic Sequence
■ Overview
Each sequence, from main power switch ON until the main motor stops, is described as below.
23
2. Technical Explanation
Overview
■ Specifications/controls/functions
The main specifications, controls and functions of the original exposure and feed system are described below.
Item Specification/Function
Original exposure LED
Original scan In book mode mobile CIS scanning
In ADF mode fixed CIS scanning
Read resolution B/W: 600 dpi (main scanning) x 600 dpi (sub scanning)
Color: 300 dpi (main scanning) x 600 dpi (sub scanning)
Gradation 256 gradation
Carriage position detection Contact Sensor HP Sensor (SR402)
Magnification 25% to 400%
Main scanning direction Image is processed on the Controller PCB
Sub scanning direction In book mode: Image is procesed by carriage speed and Controller PCB *1
In ADF mode: Image is processed by paper delivery speed and Controller PCB *1
Lens Rod lens array
CMOS sensor Number of lines:1
Number of pixels: Total 7344 (incl. 7276 effective pixels)
Maximum original scan width: 308mm
CIS drive control Reader Motor (M301)
Original size detection In book mode No
In ADF mode Main scanning direction: photo interrupter
Sub scanning direction: photo interrup
*1: Controls differ depending on magnifications. Refer to Magnification Change for detail.
■ Major Components
Major components of the original exposure system is shows below.
Reader motor
(M301)
CIS unit
24
2. Technical Explanation
■ Basic Sequence
● Basic Sequence at Power-On
Main power switch
ON
SREADY STBY
Reader motor
(M301)
LED
Contact Sensor
HP Sensor(SR402)
Shading Shading
position position
: Forward movement
: Backward movement
Shading Leading
HP position edge
25
2. Technical Explanation
Contact Sensor
HP Sensor(SR402)
: Forward movement
: Backward movement
2. Original scan
Contact Sensor
HP Sensor(SR402)
: Forward movement
: Backward movement
26
2. Technical Explanation
Black shading
White shading
Original scan
Controls
■ Controlling the Scanning Drive System
● Scanning Drive System Configuration
The scanner drive system parts are described below.
Guide shaft
Forward
movement
CIS
Backward
movement
Reader motor
(M301)
Carriage
27
2. Technical Explanation
Controller PCB
4 3 2 1 J11
A- A+ B+ B-
4 3 2 1
M301
NOTE:
The scanning speed for each mode is as follows.
• Copy (100%) : 123 mm/sec
• Color scan(300dpi x 600dpi) : 61.5 mm/sec
Movement
speed
Movement distance
[1] Acceleration area: The motor accelerates to the speed specified for each mode.
[2] Runup area: A margin to stabilize the speed.
[3] Image read area: The image is read at a constant speed.
[4] Deceleration area: Upon detection of the trailing edge, the motor decelerates rapidly and stops.
28
2. Technical Explanation
Light guide
Original glass
Scan direction
LED (R/G/B)
Item Function
LED The light what it illuminates original.
Light guide LED light illuminates the entire image line.
Rod lens array Collects the light reflected from the original.
2
l
xe
pi
44
73
3
4
29
2. Technical Explanation
■ Magnification Change
● Magnification Change in Main Scanning Direction
• In book mode or ADF mode
In main scanning direction, image is read at 100% size. Magnification is changed by processing data on the Controller PCB
(PCB1).
■ Dust Detection
● Outline
Dust detection changes the original read position or corrects the read image by dust on the stream reading glass or the ADF
platen roller, thus preventing dust image from the output.
This control is performed only when the ADF is equipped and closed.
[Control Timing]
• At the job end
• Immediately before scanning (one sheet at a time)
Main power
switch Start key
ON ON
WMUPR STBY
1st 2nd
SCAN SCAN
[Description of Control]
• At job end
CIS detects dust by reflected light from the surface of the ADF platen roller at the read position. After job completion, dust
detection is performed at A, B and C whether dust is detected or not.
1. Dust detection is performed once at A.
2. CIS moves to B and dust detection is performed once at B.
3. CIS moves to C and dust detection is performed once at C.
4. 1. CIS moves to alphabetical order of A, B and C and dust detection is performed at any one of clean part and reads
original.
2. CIS moves to A and reads original when it detects dust at all position: A, B and C.
30
2. Technical Explanation
A B C
Point Description
A Read reference position (2.5mm left side from the center of Platen roller (parts of ADF))
B 0.5 mm to the inside of the roller from the reference position
C 1.0 mm to the inside of the roller from the reference position
■ Image Processing
● Outline
Major specifications and functions of the image processing system are as follows.
•
1. CMOS sensor
• Number of lines: 1
• Number of pixels: Total 7344 (incl. 7276 effective pixels)
2. Shading correction
• Shading correction: performed for each job.
• Shading adjustment: performed on the Service mode.
CIS㸦Contact image
sensor㸧 Controller PCB
Analog image processor Digital image processor
CMOS
sensor Analog
A/D Shading
image
conversion processing
processing
31
2. Technical Explanation
Controller PCB
Analog image signal
CMOS sensor
drive control SRAM
Analog image
processing Shading correction
Digital
A/D
image
- Gain correction conversion
signal CPU
- Offset correction
output
L L H H L H L H H H L ………
● Shading Correction
The CMOS sensor output is not necessarily for uniform as following reasons even when the density of the original is uniform.
1. Variation in sensitivity among CMOS sensor pixels
2. Variation in light intensity of rod lens array
Shading correction is performed to even the CMOS sensor output on the service mode or each job.
Shading Adjustment
Shading Adjustmen measures the density of the standard white plate, and stores the measured density data. The stored data is
processed to target value for shading correction.
Shading Correction
Shading correction is performed each scan. Shading correction value is set by the differences between the measured density of
the standard white plate and the targeted value stored on the shading correction circuit. The shading value corrects the variation
among CMOS sensor pixels for scan, thus the image density level is equalized.
32
2. Technical Explanation
CMOS Characteristics
sensor after correction
output
Characteristics
Target value
before correction
Measurement
value
White
Original density
Standard white plate
33
2. Technical Explanation
Controller System
Overview
■ Functional Configuration
Adoption of the new controller has realized the engine control and system control in one board.
Item Details
Controller PCB Engine control / System control / memory control / printer unit output image processing control / reader
unit input image processing
ROM 32MB
Settings data / Boot loaderROM / Main Program / Download Program / RUI
RAM Network model : 512MB
Local print model : 128MB
FRAM 8KB
USB port USB2.0 device I/F
Ethernet port Ethernet I/F
Lithium battery For the electricity backup of the clock
Life: approx. 10 years
J711
J3 J4 J352 J715 J706
J716
J353 J717
J357 J709
J2 J1000 J354
J356 J710
J5
J351 J703 J708 J713
J701
J355 J705
J707
J712
J704
J1001
J714
J15 J14 J719 J1/J11 J1002
34
2. Technical Explanation
Controls
■ Boot Sequence
• Starting Bootloader
• Starting Main Program
Turn ON the
Main Power Switch
Standby Display
NOTE:
After the startup of the main program, the screen of the progress bar is displayed.
■ Soft Counter
Count-up timing differs depending on the following conditions:Print mode (1-sided/ 2nd side of 2-sided/ 1st side of 2-sided)
Target Display code of each counter (in service mode)/Item Country code
Counter 1 Counter 2 Counter 3 Counter 4 Counter 5 Counter 6
Taiwan Total1 Total(Large) Copy (Total1) Copy(Large) *1 *1 TAIWAN
101 103 201 203 000 000
LTN(120V) areal Total1 Total(Large) Copy (Total1 ) Copy(Large) *1 *1 USA
(Saudi Ara- 101 103 201 203 000 000 Canada
bia)type1 CLA
LTN(120V area) Total2 Copy (Total2) *1 *1 *1 *1 USA
(Saudi Arabia) 102 202 000 000 000 000 Canada
type2 CLA
35
2. Technical Explanation
Target Display code of each counter (in service mode)/Item Country code
Counter 1 Counter 2 Counter 3 Counter 4 Counter 5 Counter 6
Asia LTN(230V Total1 Total(Large) Copy (Total1) Copy(Large) *1 *1 SINGAPORE
area) Korea Chi- 101 103 201 203 000 000 KOREA CHINA
na
UK type1 Total (Large) Total (Small) Scan (Total 1) Print (Total1) *1 *1 EUROPE 1
112 113 501 301 000 000
UK type2 Total1 *1 *1 *1 *1 *1 EUROPE 1
101 000 000 000 000 000
Australia New- Total1 Total(Large) Copy (Total1) Copy(Large) *1 *1 AUSTRALIA
zealand 101 103 201 203 000 000
■ Fan
● Fan layout
FM1
● Fan control
When the detection temperature of the environmental sensor is lower than 27 deg C
36
2. Technical Explanation
*1: The control sequence is different by the detection temperature of the environmental sensor.
The fan is driven for maximum 300 seconds after a fixing motor stopped.
When the left cover was opened, the fan stops.
[1] Sleep 1
Automatic transition
[1] [3] depending on the condition
Engine
Controller
[1] Press [Power-saving] key. [2] Time to shift to a sleep mode passed.
[3] Print Job [4] An automatic shut down timer
Condition Description
Stand by It is a mode from which operation can be started immediately and in which all the power is supplied.
Sleep 1 Although the power is supplied to the controller, no power is supplied to the engine, reader and Control Panel.
Sleep 2 The CPU of the controller is in the power-saving status, and no power is supplied to the engine, reader and
Control Panel.
Service error State in which error code is displayed.
Power status does not shift to another one until the service error is canceled.
37
2. Technical Explanation
+3.3V
+3.3V
+24V
+3.3V +3.3V
ADF driver PCB +24V +5V Duplex PCB
+24V
+3.3V
Control panel unit +5V
+24V 1-Cassette
+3.3V
Controller PCB controller PCB
CIS unit +24V
+3.3V +3.3V
Laser scanner +24V +24V
unit HVT PCB
+5V
+5V generation
Sensor +5V
circuit
+24V Motor
Main switch (SW1) Solenoid
Clutch
Fan
+3.3V
+24V
+3.3 generation
circuit
+24V generation
circuit
Power supply PCB
Heater
control circuit
Heater switch
+24V
(SW100)
Fixing heater
Left cover
Cassette heater switch (SW2)
Heater (for cassette 1)
PCB
Cassette heater
(for cassette 2) Option or standard
38
2. Technical Explanation
Overview
■ Specifications/Controls/Functions
• Laser light
Item Description
The number of laser light 2
Output 5mW
Wave length 785nm - 800nm (Infrared laser)
• Scanner motor
Item Description
Motor type DC brushless motor
The number of rotation 18923.767rpm
Type of bearing Oil
• Polygon mirror
Item Description
The number of face 4
• Controls
Item Description
Laser lighting timing control Laser control signal
Synchronous control BD signal
Laser intensity control APC (Automatic Photocurrent Control)
Polygon motor control Polygon motor control signal
Laser shutter control Laser shutter control signal
Laser unit
Anamorphic lens
Photoconductive drum
Name Function
Photoconductive drum Receives laser beam to form latent image.
Polygon mirror Scans laser beam on the photoconductive drum in main scan di-
rection.
Laser unit Emits laser beam and detects BD signal.
39
2. Technical Explanation
Name Function
Anamorphic lens Reflects laser beam into the BD detector.
Controller PCB
IC702
J715 J711
Controls
■ Laser control signal
Laser ON/OFF is controlled by combination of laser control signal (LASER_CNT0/1/2). Controller PCB sends video signal
(VDO1, /VDO1, VDO2, /VDO2) and laser control signal (LASER_CNT0/1/2) to the laser unit. Laser Scanner Unit controls two
laser ON/OFF by combination of LASER_CNT0/1/2. Combination of the laser control signal (LASER_CNT0/1/2) is shown as
follows.
40
2. Technical Explanation
■ BD signal
BD signal are horizontal synchronous which the Controller PCB outputs image signal each scan and vertical synchronous which
the Controller PCB recognizes the top edge of the paper.
A printer starts sending BD signal when delivery paper reaches to specific point. The Controller PCB recognizes the beginning
of continuous BD signal as top edge of the paper, recognizes the end of continuous BD signal as end edge of the paper.
41
2. Technical Explanation
Controller PCB
IC702
J711
/LASER_P_ACC
/LASER_P_DEC
LASER_FG
[2]
[3]
[1]
[1] [1]
[3]
42
2. Technical Explanation
No. Name
[1] Laser shutter
[2] Polygonal mirror
[3] Laser beam
43
2. Technical Explanation
Overview
■ Specifications of Image Formation System
Item Specifications/Mechanism/Method
Photosensitive Material OPC drum
drum Drum diameter 30mm
Cleaning method Cleaning blade
Process speed 106.81mm/sec
Primary charging Charging method Primary charging roller (AC+DC)
Roller diameter 14mm
Transfer Transfer method Transfer roller
Roller diameter 16mm
Developing Developing method Dry one-component jumping development (AC+DC)
Toner Magnetic negative toner
Toner level detection Toner detection sensor (inside developing unit)
Developing cylinder diameter 20mm
Separation Separation method Static separation (Static eliminator) + Curvature separation
Toner waste container Drum unit
[2]
[3]
[1]
[4]
[5]
[10] [6]
[9]
[7]
[8]
44
2. Technical Explanation
Photosensitive
Drum
Paper
Primary charging block
Separation
block
Static Eliminator
Developing
block
Transfer Roller
Transfer
block
Developing Cylinder
■ Basic Sequence
Basic sequence for printing is as follows.
45
2. Technical Explanation
3 Laser
4 Pre-registration Sensor(SR207)
5 Delivery Sensor(SR203)
6 Registration Clutch(CL203)
9 Developing AC Bias
10 Developing DC Bias
11 Transfer Bias *1 *1
Controls
■ Drum Unit
A Drum Unit mainly consists of a Photosensitive Drum, a Primary Charging Roller, a Cleaning Blade. It is driven by Main Motor
(M202). The Cleaning Blade is in contact with the surface of the Photosensitive Drum to remove residual toner which is leftover
of the transfer from the surface of the Photosensitive Drum to the paper.
Cleaning blade
Photosensitive drum
M202
[1]
Controller PCB
No. Name
[1] Main motor drive signal
46
2. Technical Explanation
HVT PCB
Environment sensor
[1] [2]
No. Name
[1] Primary charging bias control signal
[2] Environment sensor detection signal
Execution timing
• When the Primary charging bias is turned ON.
• When the Developing bias is turned ON.
Detection description
t is determined by the current monitor signal of the primary charging AC bias or Toner level detection signal at discharge current
control.
• In case that current monitor value is less than the specified value (2.0V) or Toner level detection signal value is less than
the specified value (2.5V): no Drum Unit.
• In case that current monitor value is the specified value (2.0V) or more or Toner level detection signal value is the specified
value (2.5V) or more: Drum Unit present
Primary charging AC
Current monitor signal HVT
PCB Controller PCB
Toner level detection signal
Antenna sensor
47
2. Technical Explanation
■ Developing Assembly
A Developing Assembly mainly consists of a Developing Cylinder, a Developing Blade, and a Toner Stirring Plate. It is driven by
main motor (M202) and registration clutch (CL203). Toner level in the developing assembly is detected by antenna sensor.
Developing assembly
Stirring plate
Developing cylinder
M202
[2] [1]
Controller PCB
No. Name
[1] Registration clutch drive signal
[2] Main motor drive signal
Photosensitive drum
Environment sensor
Developing cylinder
HVT PCB
[1] [2]
48
2. Technical Explanation
No. Name
[1] Developing bias control signal
[2] Environment sensor detection signal
Antenna sensor
Toner cartridge
Developing assembly
Toner cartridge prior delivery alarm Display Remaining Toner er- Empty toner
ror
Toner level Default: XX %*1
5 to 1 % 0%
(Toner cartridge) The value can be changed in service mode
Detection Timing Detected lower than specified voltage between reference signal
Predicted from the toner supply count
and toner level detection signal.
Detected to Toner supply count Antenna sensor
Message Prepare the toner cartridge. Insert new toner cartridge.
None
(Continuous printing is enabled.) (Host machine is stopped.)
Alarm Code 10-0020 None
Toner Level is displayed on User Interface at unit of 10% predicted from the toner supply count.
*1: The default differs depending on the country.
*2:COPIER > OPTION > FNC-SW > T-DLV-BK
*1 Since the Toner Cartridge does not have memory, an alarm of Completion of Toner Replacement is not generated when the
Toner Cartridge is replaced before it gets used up.
*2 Alarm of Completion of Toner Replacement is not generated by replacing the Toner Cartridge in the following conditions and
timing.
• The Controller PCB was replaced with the power OFF and then a new Toner Cartridge was installed before the power was
turned ON.
• The Controller PCB was replaced with the power OFF, and then the power was turned ON and a new Toner Cartridge was
installed with the Toner Cartridge removed or with the Front cover open.
49
2. Technical Explanation
■ Toner Cartridge
A toner cartridge is charged with single component magnetic negative charge toner. The toner is delivered from the toner supply
port to the developing assembly as stirring rod in the toner cartridge is rotated by the main motor.
Stirring rod
■ Transfer Unit
A transfer unit consists of a Transfer Roller and a Static Eliminator. A transfer roller rotates following the photosensitive drum
rotation.
Static eliminator
Transfer roller
50
2. Technical Explanation
Photosensitive drum
Static eliminator
Environment sensor
Transfer Roller
HVT PCB
No. Name
[1] Separation static eliminator bias control signal
[2] Transfer bias control signal
[3] Environment sensor detection signal
51
2. Technical Explanation
Fixing System
Overview
■ Features
This machine introduces the on-demand fixing method.
■ Specifications
Item Function/method
Fixing method On-demand fixing
Fixing heater Ceramic heater
Control temperature 185 deg C (A4/plain paper) *1
Temperature detection By the main thermistor and the sub thermistor
Edge heat rising prevention con- Down sequence control
trol
Fixing loop control Arch sensor (SR211)
Protective Function Main thermistor and Sub thermistor
Thermo switch (operating temperature: 250 +/- 7 deg C)
*1. Target temperature is specified depending on the paper size, the fixing mode, the number of prints, the fixing temperature at
the start of warm-up control.
52
2. Technical Explanation
Pressure roller
Controls
■ Fixing temperature control
● Print temperature control
To increase temperature to meet the fixing target temperature and keep the target temperature during printing
• Startup (warm-up rotation) temperature control
• Print temperature control
• Sheet-to-sheet temperature control
53
2. Technical Explanation
Time
Command for
print start
54
2. Technical Explanation
55
2. Technical Explanation
Operation:
Temperature is reduced by making wider sheet-to-sheet distance with the maximum 5 steps to control the temperature at lower
than the target temperature for normal print. The productivity according to paper type is shown below.
Completion conditions:
When the fixing temperature reaches 175 deg C and lower for 400 msec continuously, the productivity returns to the normal step.
56
2. Technical Explanation
Normal
1st step
4th step
5th step
*1: When the number of the images after the print end does not reach 250, the printing image count is stored. Then the count
value is continued on the next print.
57
2. Technical Explanation
Non-feeding area
Film
A4R A4
Non-feeding area
Starting conditions:
1. If the detected temperature of the sub thermistor reaches 125 deg C and above when switching to the paper which has longer
width than the preceding paper.
2. If the detected temperature of the sub thermistor reaches 125 deg C and above and the calculation temperature of Pressure
roller reaches 140 deg C and above.
Operation:
Pickup of the succeeding paper and power distribution to the heater are stopped as well to decrease the fixing temperature.
Completion conditions:
When the detected temperature of the sub thermistor reaches less than 125 deg C.
Special Mode N
Outline Thin paper curl correction mode
Use case When paper jams occur in 2-sided printing using the curled paper and moist paper.
Details Paper jams may frequently occur when performing 2-sided printing, depending on the paper type (especially
with curled paper and damp paper). In this case, change this setting to Mode 1 (N1 mode) or Mode 2 (N3
mode).
N1 mode: Lower the fixing target temperature for all paper type.
N3 mode: Plain paper and special mode P are effective only in ON.
When the Mode 1/2 is set, the productivity decreases for initial rotation extension. Image failure by the lack of
transfer may occur so that the transfer electric current flows into the separation.
Set range Off: Mode1: N1 mode, Mode2: N3 mode
Default value Off
Special Mode S
Outline Shortening of wait time after the paper size change
Use case Shortening of wait time after the paper size change
Details When the paper size is changed, the machine stops operation until it is ready to feed different size paper.
Printed paper may curl by the paper type and the use environment.
Set range Off: wait time 120 seconds, Mode1: wait time 0 seconds, Mode2: wait time 10 seconds
Default value Off
Special Mode P
Outline The fixing control temperature mode of the curl prevention
Use case When the paper curl occurs
Details Lower the fixing control temperature in the plain paper mode.
Set range Off, On
58
2. Technical Explanation
Special Mode P
Default value Off
Sensor: OFF
Drum
Sensor: ON
Transfer roller
Registration roller
Starting conditions:
This control is performed at every paper feeding.
Operation:
The fixing motor drive speed is controlled as follows by detecting the paper loop between transfer roller and fixing roller with the
arch sensor.
1. The fixing motor drive speed is reduced when the reading edge of paper is fed 35mm from the transfer roller. The reduced
speed is kept until the arch sensor is turned on by the formed paper loop.
2. After detecting the ON condition of the arch sensor for 50 msec continuously, the fixing motor drive speed is increased
compared with the process speed. The increased speed is kept until the arch sensor is turned off by the deleted paper loop.
3. After detecting the OFF condition of the arch sensor for 50 msec continuously, thefixing motor drive speed is reduced
compared with the process speed. The reduced speed is kept until the arch sensor is turned on by the formed paper loop.
4. Repeat steps 2) and 3). The fixing motor drive speed is increased compared with the process speed when the trailing edge
of paper is fed 10 from the transfer roller.
5. When continuously making prints, return to step 1). When making a single print, shift to the last rotation.
■ Protection features
Code Description Error Clear
E000 Fixing assembly temperature insufficient rise at the startup temperature control Yes
0000 The fixing assembly does not rise to the constant temperature within specified time at the
startup temperature control.
E001 Fixing assembly temperature abnormal rise Yes
0000 The reading of the main thermistor is 240 deg C or more.
0001 The reading of the sub thermistor is 295 deg C or more.
E002 Fixing assembly temperature insufficient rise at the print temperature control Yes
0000 The fixing assembly does not rise to the constant temperature within specified time at the print
temperature control.
E003 Low fixing temperature detection after standby Yes
0000 The reading of the main thermistor is less than specified temperature.
0001 The reading of the sub thermistor is less than specified temperature.
E004 Thermistor disconnection detection error No
0000 When thermistor disconnection is detected without specified time.
E014 The fixing pressure or release is not possible by the fixing motor (M201). No
59
2. Technical Explanation
60
2. Technical Explanation
Pickup/Feed System
Overview
■ Specification
Item Description
Paper storage method Front loading method
Pickup method Cassette 1 Pad separation method
Cassette 2 Retard separation method
Multi-purpose tray Pad separation method
Paper stacking capacity Cassette 1 250 sheets(80g/m2), 300 sheets(64g/m2)
Cassette 2 250 sheets(80g/m2), 300 sheets(64g/m2)
Multi-purpose tray 80 sheets(80g/m2), 100 sheets(64g/m2)
Paper feed reference Center reference
Paper size Cassette 1 A3, B4, A4, A4R, B5, B5R, A5R, 11 x 17, LGL, LTR, LTRR, STMTR, OFFICIO, Ecuador-
OFFICIO, Brazil-OFFICIO, Mexico-OFFICIO, Argentina-OFFICIO, A-LTR, A-LTRR,
GLTR, GLTR-R, GLGL, AUS-FOOLSCAP, FOOLSCAP, 8K, 16K, 16KR, F4A, India-
LGL
Cassette 2 A3, B4, A4, A4R, B5, B5R, A5, 11 x 17, LGL, LTR, LTRR, STMT, 8K, 16K, 16KR
Multi-purpose tray A3, B4, A4, A4R, B5, B5R, A5, A5R, 11 x 17, LGL, LTR, LTRR, STMT, STMTR, EXEC,
OFFICIO, Ecuador-OFFICIO, Brazil-OFFICIO, Mexico-OFFICIO, Argentina-OFFICIO,
A-LTR, A-LTRR, GLTR, GLTR-R, GLGL, AUS-FOOLSCAP, FOOLSCAP, 8K, 16K,
16KR, F4A, India-LGL, Custom paper size (95 x 148mm to 297 x 431.8mm), Envelopes
(No.10(COM10), Monarch, ISO-C5, DL)
Paper grammage Cassette 64 to 90g/m2
Multi-purpose tray 64 to 128g/m2
Paper size switching Cassette By the user
Multi-purpose tray By the user
Duplexing method Through path
Option Cassette Feeding Module-AD1 (standard model presence)
Duplex Unit-C1 (standard model presence)
Cassette Heater Unit-40
FL Cassette-BB1
61
2. Technical Explanation
■ Parts Configuration
● Arrangement of Rollers
[15]
[14]
[13]
[12]
[11]
[10]
[9]
[8]
[7]
[6]
[5]
[4]
[3]
[2]
[1]
62
2. Technical Explanation
● Arrangement of Sensors
SR212
SR203
SR201
SR503 SR211
SR207
SR502
● Route of Drive
It is different whether the drive motor of the delivery roller attaches the duplex unit.
M502 M201
M501
*1
M202
CL203
CL201
SL201
CL202
SL202
CL501
SL501
63
2. Technical Explanation
Delivery to tray
Pickup from
multi purpose tray
64
2. Technical Explanation
Delivery to tray
Duplex re-pickup
Pickup from
multi purpose tray
Controls
■ Overview
Duplex feed control
Fixing/registration
assembly
Multi-purpose
pickup assembly
Cassette pickup
assembly
65
2. Technical Explanation
M202
[4]
CL202
SL202
[3]
[2]
[1]
Link
SR206 Rear edge guide plate
66
2. Technical Explanation
SR205
ON Paper absence
67
2. Technical Explanation
Heater PCB
Cassette heater
Turning on the heater switch Standby mode OFF
Printing OFF
Turning off the main power switch ON
Sleep mode 1 ON
Sleep mode 2 ON
M202
Multi-purpose
tray pickup roller
CL201
SL201
Multi-purpose tray
Multi-purpose tray
Lifter plate
separation pad
68
2. Technical Explanation
M202
CL203
Registration roller
69
2. Technical Explanation
M502
Duplex unit
M501
Delivery roller
S203
SR201
Reverse point
Duplex roller 2
● Drive Change
If equpped with the duplex unit , the drive of the delivery roller transmitted by the fixtig motor (M201) is changed by the movement
of the swing gear.
The drive of the delivery roller is transmitted by the reversal motor (M502) and the delivery roller rotates.
Duplex unit
Delivery roller
Swing gear
70
2. Technical Explanation
SR212
Delivery Tray
■ Detecting Jams
S203
SR201
SR503 SR211
SR207
SR502
71
2. Technical Explanation
Overview of System
■ Function Overview
Embedded RDS (hereinafter referred to as E-RDS) is a monitoring program that runs on the host machine. When the monitoring
option is enabled by making the setting on this machine, information such as the status change of the machine, counter
information, and failure information are collected. The collected device information is sent to a remote maintenance server called
UGW (Universal Gateway Server) via Internet, thus allowing for e-Maintenance/ imageWARE Remote (Remote Diagnosis
System).
The following device information/ status can be monitored.
• Billing counts
• Parts counter
• Firmware info
• Service call error log
• Jam log
• Alarm log
• Status changes (Toner low/ out, etc.)
Since high confidentiality is required for the information shown above, it performs communication between this machine and the
UGW using HTTPS/ SOAP protocol.
Customer
Environment UGW
This machine
Internet
Firewall
Sales Company
Administrator
DNS Server Proxy Server
■ Features
E-RDS is embedded in the network module of the device, and the front-end module of the e-Maintenance/ imageWARE Remote
system is realized without requiring hardware besides the device.
■ Main Functions
Functional cat- Sub category Description
egory
Communication COM-TEST Execute service mode to communicate with the server, retrieve schedule informa-
test tion, and establish communication.
Transmission of Billing/all resources/parts coun- Periodically send billing/all resources/parts counters to the server.
counters ters
Transmission of Alerts Each time the status of the device is changed, the status information is sent to the
event logs server.
Service call/alarm/jam log Each time a service call, alarm, or jam log occurs, the error log is sent to the server.
Data transmis- ROM version Periodically send firmware information of the device.
sion Schedule Periodically send schedule information of the device.
Debug log Send debug information of E-RDS which exceeds a specific size to the server.
72
2. Technical Explanation
Service cautions
• After clearing the Main Controller PCB, initialization of the E-RDS setting (ERDS-DAT) and a communication test (COMTEST)
need to be performed. Failure to do so will result that the counter transmitting value to the UGW may become unusual.
Also, after replacing the main controller board, all settings must be reprogrammed.
• The following settings in service mode must not be change unless there are specific instructions to do so.
Changing these values will cause error in communication with UGW.
• Port number of UGW
[COPIER] > [FUNCTION] > [INSTALL] > [RGW-PORT]
Default : 443
• If the e-Maintenance/ imageWARE Remote contract of the device is invalid, be sure to turn OFF the E-RDS setting (E-RDS :
0).
• When the E-RDS function is enabled, a communication test can be performed from [Check Counter] of the machine's Control
Panel.*1
When conducting a communication test from [Check Counter], pay attention to the following points:
• During a communication test, do not take any actions such as pressing a key. Actions are not accepted until the
communication test is completed (actions are ignored).
• When a communication test is being conducted from service mode or from [Check Counter], do not conduct a
communication test from the other. Such operation is not guaranteed.
Setting Procedure
■ Preparation
Since this function communicates with the UGW server, it is necessary to connect to the external network.
Check the following items, and make the settings if not yet set.
• IP address settings
• DNS server settings
• Proxy server settings*2
• Installation of CA certificate (arbitrary *3 )
CAUTION:
• Obtain the information on the network environment from the system administrator of the user.
• When having changed the network settings, turn OF and then ON the main power of the machine.
*1. The user can perform a communication test or browse the result of communication test.
[Counter Check]key > [Monitoring Service] > [Communication Test]
If the communication results in failure, an error code (hexadecimal number, 8 digit) is displayed on the Control Panel.
*2. If authentication is necessary, make the settings of the authentication information as well.
*3. When using a certificate other than those pre-installed in the device
73
2. Technical Explanation
NOTE:
This operation initializes the E-RDS settings to factory setting values.
For the setting values to be initialized, see the section of “ Setting values and data to be initialized” on page 74.
2. Enable the E-RDS function in the following service mode, and perform a communication test.
1. Select the following item:
• [COPIER] > [FUNCTION] > [INSTALL] > [ERDS]
2. Enter [1] from the keyboard, and press [Apply].
CAUTION:
The following settings i.e. RGW-PORT in Service mode must not be change unless there are specific instructions to do so.
Changing these values will cause error in communication with UGW.
When the E-RDS function is enabled, the function to communicate with UGW is enabled.
CAUTION:
The state of communication with UGW can be judged also by referring to COM-LOG. By performing the communication
test with UGW, E-RDS acquires schedule information and starts monitoring and meter reads operation.
Maintenace
■ Initializing E-RDS settings
It is possible to clear the FLASH data of E-RDS and change the E-RDS setting back to the default value.
● Initialization procedure
Follow the procedure shown below to initialize E-RDS.
CAUTION:
If a certificate other than the CA certificate at the time of shipment has been installed, initializing the E-RDS setting will not
change the settings back to those at the time of shipment. To change the certificate back to the CA certificate at the time
of shipment, delete the certificate (install the CA certificate at the time of shipment) after initializing the E-RDS settings.
Procedure for Setting E-RDS “Procedure for Setting E-RDS” on page 73.
74
2. Technical Explanation
Output sample
75
3 Periodical Service
Periodical Service Operation Item.......77
3. Periodical Service
[2]
[3]
[6]
[7]
[1]
[8]
[4]
[5]
[9]
No. System Items Parts No. Q’ty Interval Replace- Counter name Remarks Refer-
Network Local ment ence
print time
Model
1 Image Trans- FE3-2866 1 150,000 About 1 “Remov-
formation fer roll- sheets minute ing the
system er DRBL-1 TR-ROLL - Transfer
Roller” on
page 112
2 Devel- (EU) FM1-B029 1 150,000 About 2 “Remov-
opin- (Latin America)FM1- sheets minute ing the De-
gas- F146 DV-UNT- veloping
DRBL-1 -
sembly (Asia)FM1-F147 K Assembly”
on page
110
3 Fixing Fixing (Latin None 1 150,000 About 6 “Remov-
system unit(12 America): sheets minute ing the Fix-
0V) FM1-F164 - ing As-
(Taiwan) sembly” on
FM1-F165 page 113
DRBL-1 FX-UNIT
Fixing (EU) FM1- (EU) FM1- 1 150,000 About 6 “Remov-
unit(23 F162 F160 sheets minute ing the Fix-
0V) (Asia) (Asia)FM1 - ing As-
FM1-F163 -F161 sembly” on
page 113
77
3. Periodical Service
No. System Items Parts No. Q’ty Interval Replace- Counter name Remarks Refer-
Network Local ment ence
print time
Model
4 Pickup Multi- FL2-3202 1 150,000 About 4 “Remov-
system pur- sheets minutes ing the
pose Multi-pur-
tray DRBL-1 M-PU-RL - pose Tray
pickup Pickup
roller Roller” on
page 117
5 Multi- FL2-3201 1 150,000 About 4 “Remov-
pur- sheets minutes ing the
pose Multi-pur-
tray pose Tray
DRBL-1 M-SP-PD -
separa- Separa-
tion tion Pad”
pad on page
118
6 Cas- FL3-1352 1 150,000 About 1 “Remov-
sette1 sheets minute ing the
pickup Cassette 1
DRBL-1 C1-PU-RL -
roller Pickup
Roller” on
page 119
7 Cas- FL3-1447 1 150,000 About 1 “Remov-
sette 1 sheets minute ing the
separa- Cassette 1
tion DRBL-1 C1-SP-RL - Separa-
pad tion Pad”
on page
118
8 Cas- (China only) FC8-0170 1 100,000 About 1 Equipping
sette 2 (Other than China) sheets minute the cas-
DRBL-2 C2-FD-RL -
feed FF6-1621 sette unit
roller
9 Cas- FF6-1621 1 100,000 About 1 Equipping
sette 2 sheets minute the cas-
separa- DRBL-2 C2-SP-RL sette unit -
tion
roller
78
4 Disassembly/
Assembly
List of Parts......................................... 80
External / Internal Cover..................... 91
Original Exposure................................98
Main Controller..................................102
Laser Exposure System.................... 109
Image Formation System.................. 110
Fixing System....................................113
Pickup/Feed System......................... 117
4. Disassembly/Assembly
List of Parts
[1]
[10]
[2]
[3]
[9]
[4]
80
4. Disassembly/Assembly
■ Rear Side
[11]
[13]
[12]
■ Internal View
[14]
81
4. Disassembly/Assembly
[1]
[2]
[3]
[5]
[7]
[4]
[6]
82
4. Disassembly/Assembly
[11]
[9]
[8]
[10]
83
4. Disassembly/Assembly
[2]
[3]
[6]
[7]
[1]
[8]
[4]
[5]
[9]
84
4. Disassembly/Assembly
Clutch / Solenoid
CL203
CL202
CL201
CL501
SL202
SL501
SL201
85
4. Disassembly/Assembly
Motor
M301
M201
M202
M502
M203
M501
86
4. Disassembly/Assembly
FAN
FM1
Heater / Others
SW100
SW1
SW2
SW501
87
4. Disassembly/Assembly
TP1
[3]
H1/H2
H6
TH1 H7
TH2
[1]
[2]
88
4. Disassembly/Assembly
Sensor
SR402
SR401
SR212 HU1
SR203
SR202
SR201
SR204
SR207
SR206
SR205
SR503
SR210
SR502
SR501
SR211
89
4. Disassembly/Assembly
PCB
PCB9
PCB8 PCB1
PCB4
PCB5
PCB7
PCB2
PCB3
PCB6
90
4. Disassembly/Assembly
4x
Boss
Boss
■ Procedure
Boss 1. Remove the harness of the Left Cover Unit.
• 1 Wire Saddle
• 2 Reuse band
• 2 Connectors
91
4. Disassembly/Assembly
3x
2x
NOTE:
If the Duplex Unit is not equipped with.
• 1 Reuse band
• 1 Connector
1x
1x
1x
CAUTION:
Remove the 1 pin with holding the Left Cover Unit.
■ Procedure
1. Open the ADF or Platen Cover.
92
4. Disassembly/Assembly
■ Procedure
1. Remove the Right Cover.
• 1 Screw
• 5 Bosses
• 2 Hooks
1x
Hook
NOTE:
1. When removing the Reader Rear Cover use a Boss
flatblade screwdriver.
Boss
2. If the ADF is installed, loosen the ADF connection line
bundle.
• 1 Harness Guide
1x
93
4. Disassembly/Assembly
■ Procedure
1. Open the Front Cover.
1x 7x
Hook
Hook
NOTE:
When removing the Reader Front Cover use a flat-blade
screwdriver.
NOTE:
When removing the Control Panel Unit use a flat-blade
screwdriver.
94
4. Disassembly/Assembly
■ Procedure
1x 1. Remove the Right Front Cover.
• 4 Bosses
1. Remove the Rear Cover.“Removing the Rear Cover” 3. Remove the Right Cover.“Removing the Right
on page 91 Cover” on page 93
2. Remove the Reader Rear Cover.“Removing the 4. Remove the Reader Front Cover.“Removing the
Reader Rear Cover” on page 92 Reader Front Cover” on page 93
3. Remove the Right Cover.“Removing the Right 5. Remove the Control Panel Unit.“Removing the
Cover” on page 93 Control Panel Unit” on page 94
95
4. Disassembly/Assembly
■ Procedure
1. Remove the Left Front Cover.
• 2 Screws
• 4 Claws
• 2 Bosses
2x 4x
2. Remove the Delivery Tray Cover.
• 1 Screw
• 3 Bosses
Boss
1x
Boss
Claw
CAUTION:
Put the Flexible Cable and the Delivery Hold Plate
aside during installation of the Delivery Tray Cover.
96
4. Disassembly/Assembly
■ Procedure
1. Remove the Developing Assembly pressure release
lever.
• 1 Screw
1x
3x
Claw
97
4. Disassembly/Assembly
Original Exposure
2x 1x
■ Preparation
1. Remove the Rear Cover“Removing the Rear Cover”
on page 91
■ Procedure CAUTION:
When installing, the flexible portion of the Flexible
Cable is on the left side of the CIS.
CAUTION:
Be sure not to touch the CIS sensor when
disassembling/assembling the CIS unit.
CAUTION:
Proceed the adjustment when ADF is equipped.
98
4. Disassembly/Assembly
Claw
Claw
Claw
Claw
99
4. Disassembly/Assembly
● Enter the value of bar code. 6. Place the white copy paper which the user usually
uses on the copyboard glass and then close the
DADF.
CAUTION:
Be sure to make the white plate data adjustment before 7. Execute the service mode.
ADF white level adjustment. • COPIER > FUNCTION > CCD > DF-WLVL3
W-PLT-X W-PLT-Z
W-PLT-Y
Removing the Reader Lower
Unit
■ Preparation
1. Remove the Rear Cover.“Removing the Rear Cover”
on page 91
NOTE:
■ Procedure
1. This is a item of adjustment in which the white level
1. Remove the Reader Lower Unit.
of images made in stream reading mode are matched
with the white level of images made in copyboard • 3 Screws
cover mode. If you omit this adjustment, the following • 1 Flexible Cable
will likely occur: • 2 Connectors
• Inappropriate reproduction of background • 1 Edge Saddle
density in images made in stream reading mode.
• Wrong speck detection in stream reading mode.
2. "DF-WLVL1" and "DF-WLVL2" are used for the
monochrome, and "DF-WLVL3" and "DF-WLVL4"
are used for the color.
100
4. Disassembly/Assembly
3x 3x 1x 3x 3x 1x
■ Procedure
1. Remove the ADF or Platen Cover.
101
4. Disassembly/Assembly
9x
CAUTION:
Proceed the adjustment when ADF is equipped.
102
4. Disassembly/Assembly
NOTE: ■ Procedure
1. This is a item of adjustment in which the white level
of images made in stream reading mode are matched 1. Remove the Power Supply PCB.
with the white level of images made in copyboard • 4 Connectors
cover mode. If you omit this adjustment, the following • 7 Screws
will likely occur:
• Inappropriate reproduction of background
density in images made in stream reading mode.
4x 7x
• Wrong speck detection in stream reading mode.
2. "DF-WLVL1" and "DF-WLVL2" are used for the
monochrome, and "DF-WLVL3" and "DF-WLVL4"
are used for the color.
7. Execute the service mode. 3. Remove the Right Cover.“Removing the Right
Cover” on page 93
• COPIER > FUNCTION > CCD > DF-WLVL3
103
4. Disassembly/Assembly
4x
3x
Claw
104
4. Disassembly/Assembly
2x Claw 2x
CAUTION:
Arrows on the fan and the duct must be pointed same
direction for replacement.
4x
● Procedure
1. Remove the Harness.
3. Remove the Fan Harness Cover.
• 1 Wire Saddle
• 1 Harness Guide • 3 Claws
105
4. Disassembly/Assembly
3x 2x
Claw
Claw
2x Claw
1x
Connector
CAUTION:
Arrows on the fan and the duct must be pointed same
direction for replacement.
106
4. Disassembly/Assembly
1x 3x 4x
7x 3x 1x
■ Procedure
1. Remove the PCB retainer and plate.
• 2 Screws
• 1 Spring
107
4. Disassembly/Assembly
2x Boss
108
4. Disassembly/Assembly
■ Preparation
1. Remove the Rear Cover.“Removing the Rear Cover”
on page 91
■ Procedure
CAUTION:
Be sure not to disassemble the Laser Scanner Unit
because it requires adjustment.
109
4. Disassembly/Assembly
■ Procedure
CAUTION:
Do not touch nor give a shock to the Developing
Cylinder when disassembling/ assembling.
110
4. Disassembly/Assembly
3x
■ Procedure
CAUTION:
Do not touch nor give a shock to the Developing
Cylinder when disassembling/ assembling.
111
4. Disassembly/Assembly
4x
CAUTION:
Be sure not to touch the surface of the Transfer Roller
when disassembling/assembling.
112
4. Disassembly/Assembly
CAUTION:
The Fixing Assembly may cause burn injury. Be sure
to perform the operation after the unit is surely cooled.
■ Preparation
1. Removing the Rear Cover.“Removing the Rear
Cover” on page 91
■ Procedure
1. Remove the Heater Harness Cover and pull out
Connector.
• 1 Boss
• 1 Connector
Boss
1x
113
4. Disassembly/Assembly
■ Procedure
4x 3x 2x
CAUTION:
Be sure not to touch the surface of the Fixing Film Unit
when disassembling/ assembling.
114
4. Disassembly/Assembly
1x
Claw 1x
2x
1x
Hook
115
4. Disassembly/Assembly
■ Procedure
CAUTION:
Be sure not to touch the surface of the Pressure Roller
when disassembling/ assembling.
116
4. Disassembly/Assembly
Pickup/Feed System
2x
CAUTION:
Be sure not to touch the surface of the Roller when
disassembling/assembling.
117
4. Disassembly/Assembly
■ Procedure CAUTION:
When assembling the Multi-purpose Tray Separation
Pad, press the pat firmly and check it does not come
CAUTION:
off.
Be sure not to touch the surface of the Pad when
disassembling/assembling.
■ Procedure
NOTE:
When removing the Multi-purpose Tray Separation Pad CAUTION:
use a flat-blade screwdriver. Be sure not to touch the surface of the Pad when
disassembling/assembling.
118
4. Disassembly/Assembly
CAUTION:
NOTE: Be sure not to touch the surface of the Roller when
When removing the Cassette 1 Separation Pad use a flat-
disassembling/assembling.
blade screwdriver.
2x
1x
Removing the Cassette 1
Pickup Roller
■ Preparation
1. Remove the Cassette 1.“Removing the Cassette 1”
on page 94
119
4. Disassembly/Assembly
CAUTION:
Be sure not to touch the surface of the Roller when
disassembling/assembling.
NOTE:
Make sure that the claw of the Cassette 1 Pickup Roller is
located on the right side of the Cassette 1 Pickup Roller.
Claw
120
4. Disassembly/Assembly
■ Procedure
1. Remove the Spring.
NOTE:
Mounting direction.
• Left Shaft Long
• Right Shaft Short
CAUTION:
Make sure that the MP Drive Unit Gear is engaged with
the Main Drive Unit Gear.
121
4. Disassembly/Assembly
5x
%RVV
NOTE: 5x
If the Duplex Unit not is equipped with.
• 4 Connectors
4x
122
4. Disassembly/Assembly
CAUTION:
Be sure not to touch the surface of the Roller when
disassembling/assembling.
123
5 Adjustment
Overview........................................... 125
Basic Adjustment.............................. 126
Adjustment when Replacing the Parts
.......................................................129
5. Adjustment
Overview
Basic Adjustment
Basic Adjustments are described as below.
125
5. Adjustment
Basic Adjustment
Printer
■ Image Position Adjustment
● Outline
Copy 10 sheets from each pickup position to check that the image margin area is within the standard.
• Cassette 1/2
• Multi-purpose tray
Adjust it following instruction when it is out of standard.
CAUTION:
Write the setting value on the service label when it is changed on the service mode.
NOTE:
The adjustment of the leading edge margin for the image which is fed from the cassette 1 also leads same adjustment to the image
from the cassette 2 and multi-purpose tray.
Print out from the cassette 1 and check that L1 (leading edge margin) is within 3.0 ± 1.5mm.
Adjust it following instruction when it is out of standard.
L1
Feeding direction
of paper
image
NOTE:
< Adjusting Range >
-28 to +32 (0.1mm per 1unit)
As the value is incremented by 1, the L1 (leading edge margin) increases 0.1 mm.
2. Write the setting value on the service label when the image position is adjusted on the procedure 1.
4. Print out from the cassette 1 and check that L1 (leading edge margin) is within 3.0 ± 1.5mm.
126
5. Adjustment
Feeding direction
of paper
image
L1
NOTE:
< Adjusting Range >
-12 to +12 (0.5mm per 1unit)
As the value is incremented by 1, the L1 (left edge margin) increases 0.5 mm.
2. Write the setting value on the service label when the image position is adjusted on the procedure 1.
4. Print out from the cassette 1/2 and the multi-purpose tray. Check that L1 (left edge margin (front side)) is within 3.0
± 2.0mm.
NOTE:
The adjustment of the left edge margin (reverse side) for the image which is fed from the cassette 2 also leads same adjustment
to the image from the cassette 1 and multipurpose tray.
Print out the double-sided from the cassette 1 and check that L1 (left edge margin (reverse side)) is within 3.0 ± 2.0mm. Adjust
it following instruction when it is out of standard.
Feeding direction
of paper
image
L1
127
5. Adjustment
NOTE:
< Adjusting Range >
-12 to +12 (0.5mm per 1unit)
As the value is incremented by 1, the L1 (left edge margin (reverse side)) increases 0.5 mm.
2. Write the setting value on the service label when the image position is adjusted on the procedure 1.
4. Print out the double-sided from the cassette 1 and check that L1 (left edge margin (reverse side)) is within 3.0 ±
2.0mm.
128
5. Adjustment
Original Exposure
■ CIS Unit
● Procedure of parts replacement
Refer to“Removing the CIS Unit” on page 98
CAUTION:
Proceed the adjustment when ADF is equipped.
NOTE:
1. This is a item of adjustment in which the white level of images made in stream reading mode are matched with the white level
of images made in copyboard cover mode. If you omit this adjustment, the following will likely occur:
• Inappropriate reproduction of background density in images made in stream reading mode.
• Wrong speck detection in stream reading mode.
2. "DF-WLVL1" and "DF-WLVL2" are used for the monochrome, and "DF-WLVL3" and "DF-WLVL4" are used for the color.
1. Place the white copy paper which the user usually uses on the copyboard glass and then close the DADF.
3. Remove the paper from the copyboard glass and place it onto the DADF.
6. Place the white copy paper which the user usually uses on the copyboard glass and then close the DADF.
8. Remove the paper from the copyboard glass and place it onto the DADF.
129
5. Adjustment
CAUTION:
Be sure to make the white plate data adjustment before ADF white level adjustment.
1. Enter the value on the service mode, which is printed on the reader upper unit.
• COPIER> ADJUST> CCD> W-PLT-X/Y/Z(whiteplate data)
W-PLT-X W-PLT-Z
W-PLT-Y
CAUTION:
Proceed the adjustment when ADF is equipped.
NOTE:
1. This is a item of adjustment in which the white level of images made in stream reading mode are matched with the white level
of images made in copyboard cover mode. If you omit this adjustment, the following will likely occur:
• Inappropriate reproduction of background density in images made in stream reading mode.
• Wrong speck detection in stream reading mode.
2. "DF-WLVL1" and "DF-WLVL2" are used for the monochrome, and "DF-WLVL3" and "DF-WLVL4" are used for the color.
1. Place the white copy paper which the user usually uses on the copyboard glass and then close the DADF.
3. Remove the paper from the copyboard glass and place it onto the DADF.
6. Place the white copy paper which the user usually uses on the copyboard glass and then close the DADF.
8. Remove the paper from the copyboard glass and place it onto the DADF.
130
5. Adjustment
Main Controller
■ Controller PCB
● Procedure of parts replacement
Refer to“Removing the Controller PCB” on page 102
CAUTION:
Ask the user to load the address book from remote UI.
1. Enter the value for all printed on the service label, which is labeled on the rear cover.
CAUTION:
Proceed the adjustment when ADF is equipped.
131
5. Adjustment
NOTE:
1. This is a item of adjustment in which the white level of images made in stream reading mode are matched with the white level
of images made in copyboard cover mode. If you omit this adjustment, the following will likely occur:
• Inappropriate reproduction of background density in images made in stream reading mode.
• Wrong speck detection in stream reading mode.
2. "DF-WLVL1" and "DF-WLVL2" are used for the monochrome, and "DF-WLVL3" and "DF-WLVL4" are used for the color.
1. Place the white copy paper which the user usually uses on the copyboard glass and then close the DADF.
3. Remove the paper from the copyboard glass and place it onto the DADF.
6. Place the white copy paper which the user usually uses on the copyboard glass and then close the DADF.
8. Remove the paper from the copyboard glass and place it onto the DADF.
2. Touch the "+ (plus)" mark displayed on the Touch Panel with something with a sharp tip such as a pen.
132
6 Troubleshooting
Initial Check.......................................134
Test Print...........................................135
Troubleshooting Items.......................138
Version Upgrade............................... 144
Log Collector..................................... 148
6. Troubleshooting
Initial Check
134
6. Troubleshooting
Test Print
Overview
This machine have the following test print TYPE and you can judge the image failure that is checked as “Yes” in the following
image check items with each test print. These test print image is generated by Controller PCB. If the image failure occurred on
normal output does not reappear on the test print, it may be caused by the PDL input or reader side.
135
6. Troubleshooting
■ Halftone(TYPE 1)
NOTE:
• When changing the density of the test print, use the following service mode to change the density:
TESTMODE > PRINT > DENS
136
6. Troubleshooting
■ 2dot-2space(TYPE 5/6)
137
6. Troubleshooting
Troubleshooting Items
Image Faults
■ Scattered image at center
● Occurrence area
Pre-registration guide (Static eliminator)
● Cause
The image is scattered by the paper dust on the static eliminator of the pre-registration guide.
● Occurrence condition
Paper dust is stuck on the static eliminator of the pre-registration guide.
● Remedy
Cleaning of the static eliminator on the pre-registration transfer guide
2. Pat the contaminated part on the static eliminator to remove the paper dust.
138
6. Troubleshooting
● Occurrence area
• Fixing assembly (circumference: 75mm)
• Transfer roller (circumference: 50mm)
● Cause
• Fixing assembly
Removed toner from the paper is adhered onto the pressure roller and then it is adhered onto the reverse side of the paper.
• Transfer roller
Toner is remained on the drum when a jam occurs and the drum is suspended. The toner is adhered onto the transfer roller
during the recovery operation.
● Occurrence condition
• Fixing assembly
• In case that fixing ability is poor due to low temperature
• In case that mass halftone images are printed
• Time for replacement of the fixing assembly is in the near term.
• Transfer roller
• In case that paper jam occurs
• Time for replacement of the transfer unit is in the near term.
● Remedy
• Fixing assembly
Settings/Registration> Adjustment/ Maintenance> Clean Fixing Unit
• Transfer Roller
Settings/Registration> Adjustment/ Maintenance> Clean Transfer Roller
● Occurrence area
• Transfer front guide
• Fixing inlet guide
139
6. Troubleshooting
● Cause
• Transfer front guide
The leading or trailing edge of the paper touches toner which is adhered onto the transfer front upper guide.
• Fixing inlet guide
The leading or trailing edge of the paper touches toner which is adhered onto the fixing inlet guide.
● Occurrence condition
When halftone or solid-black images are printed in succession
● Remedy
Use lens-cleaning papers or similar papers, clean the toner on the guide.
● Occurrence area
Transfer roller (circumference: 50mm)
● Cause
• Resistance of paper increases due to reduction in paper water content, resulting in insufficient transfer output.
• Resistance of paper decreases due to increase in paper water content, resulting in excessive transfer output.
● Occurrence condition
• Papers are left in the low-humidity environment
• Papers are left in the high-humidity environment
● Remedy
Settings/Registration> Adjustment/ Maintenance> Special Processing> Special Mode M> Low (MODE1/MODE2) or High
(MODE4/MODE5)
● Occurrence area
Fixing inlet guide
140
6. Troubleshooting
● Cause
Separation discharge occurs at the time of separation between the paper and the fixing inlet guide.
● Occurrence condition
Installation environment is different from the environment sensor detection.
● Remedy
Settings/Registration> Adjustment/ Maintenance> Special Processing> Special Mode M> High (MODE4/MODE5)
● Occurrence area
Transfer Roller (50mm)
● Cause
Transfer current is reduced as paper dust is adhered on the transfer roller by continuous print especially high resistance paper.
● Occurrence condition
• Paper dust is adhered on the transfer roller
• Time to replacement of the transfer roller is in the near term.
● Remedy
Settings/Registration> Adjustment/ Maintenance> > Special Processing> Special Mode M> High (MODE4/MODE5)
Operation Faults
■ Too Large Curl
● Occurrence area
Fixing assembly
● Cause
Paper is curled when water amount of the paper on surface and back are varied from the high fixing temperature
● Occurrence condition
Papers are left in the high-humidity environment.
● Remedy
• Settings/Registration> Adjustment/ Maintenance> Special Processing> Special Mode N> N1 mode (MODE1) or N3 mode
(MODE2)
"N3 mode" reduces productivity.
• Install the optional cassette heater.
141
6. Troubleshooting
■ Paper Jam due to Solid Image Printed on the Paper with Small Leading-Edge
Margin (1-4 mm)
● Occurrence area
Fixing assembly
● Cause
When a solid image is printed on the paper with a small leading-edge margin (1-4 mm), paper is not available to cannot be easily
separated from the fixing film, causing a paper jam.
● Occurrence condition
Papers are left in a high-humidity environment or when a solid image is printed on the paper with a small leading-edge margin.
● Remedy
• Settings/Registration> Adjustment/ Maintenance> Special Processing> Special Mode O> On(MODE1/MODE2)
• Settings/Registration> Adjustment/ Maintenance> Special Processing> Special Mode N> N3 mode (MODE2)
*"Special Mode N>N3 mode (MODE2)" reduces the curl, however it results low productivity.
● Cause
Drum unit or developing assembly is not equipped. The host machine does not have function to detect the developing assembly.
● Occurrence condition
Drum unit or developing assembly is not equipped.
● Remedy
• Check that the drum unit is equipped.
• Check the connection of the developing assembly.
Others
■ Special mode (User mode)
The special modes in user mode are as follows.
Settings/Registration > Adjustment/Maintenance > Special Processing
Special Mode O
Outline Separation priority mode
Use case When paper jam by the poor separation occurs
Details Paper jams may frequently occur when using the multi-purpose tray to print on the reverse side of paper
that has already been printed on, depending on the paper type (especially with thin paper and curled paper).
In this case, change this setting to <Mode 1> or <Mode 2>.
Because strong separation bias is impressed on the leading edge of the sheet, separation performance is
improved.
If you change this setting to <On> when printing on paper other than thin paper, white patches may appear
in printed images.
Set range Mode0: Off, Mode1/Mode2: On
Default value Mode0
Special Mode M
Outline Transfer poor prevention mode
Use case When the transfer poor image occurs
142
6. Troubleshooting
Special Mode M
Details Marks from toner scattering may appear around text and patterns, depending on the paper type (especially
with heavy paper).
When the transfer output increases, the image is improved.
Printed image may get darker partiality by the paper type (especially with curled paper and damp paper).
When the transfer output increases, the image is improved.
Set range Mode1: transfer output down (strong)
Mode2: transfer output down
Mode3: off
Mode4: transfer output up
Mode5: transfer output up (strong)
Default value Mode3
Special Mode N
Outline Thin paper curl correction mode
Use case When paper jams occur in 2-sided printing using the curled paper and moist paper.
Details Paper jams may frequently occur when performing 2-sided printing, depending on the paper type (especially
with curled paper and damp paper). In this case, change this setting to Mode 1 (N1 mode) or Mode 2 (N3
mode).
N1 mode: Lower the fixing target temperature for all paper type.
N3 mode: Plain paper and special mode P are effective only in ON.
When the Mode 1/2 is set, the productivity decreases for initial rotation extension. Image failure by the lack
of transfer may occur so that the transfer electric current flows into the separation.
Set range Off: Mode1: N1 mode, Mode2: N3 mode
Default value Mode1
Special Mode S
Outline Shortening of wait time after the paper size change
Use case Shortening of wait time after the paper size change
Details When the paper size is changed, the machine stops operation until it is ready to feed different size paper.
Printed paper may curl by the paper type and the use environment.
Set range Off: wait time 120 seconds, Mode1: wait time 0 seconds, Mode2: wait time 10 seconds
Default value Off
Special Mode P
Outline The fixing control temperature mode of the curl prevention
Use case When the paper curl occurs
Details Lower the fixing control temperature in the plain paper mode.
Set range Off, On
Default value Off
Special Mode F
Outline Image smear prevention mode
Use case When image smear occurs
Details Correct the toner that stuck to the transfer roller on the drum by extending last rotation movement every
more than five prints of totals. And clean the drum.
Set range Off, Mode1: 5 seconds extension, Mode2: 10 seconds extension, Mode3: 30 seconds extension
Default value Off
143
6. Troubleshooting
Version Upgrade
Outline
Upgrading system software for host machine: Use the PC (UST).
Host machine PC
Controller PCB
USB cable
Flash ROM CPU
UST
System
software
System Requirements
• OS (one of the following)
• Microsoft Windows Vista
• Microsoft Windows 7
• Microsoft Windows Server 2008
• Microsoft Windows 8
• Microsoft Windows 8.1
• Microsoft Windows Server 2013
• Microsoft Windows 10
• Mac OS X 10.4 or later
• PC
• Compatible to the selected OS
• Memory (RAM): 32MB or more free space
• Hard Disk: 100MB or more free space
• Display: 640x480 pixels or more in resolution, 256 tones or more
• With USB ports
• UST file for this product*
*: Download the corresponding file from the system CD or the service site (ask the servicetechnician in charge for details)
• USB cable (USB1.1/2.0) or LAN cable
Preparation
1. Start the PC.
2. Connect the device to the PC with the USB cable or LAN cable.
144
6. Troubleshooting
CAUTION:
- Press STOP key to cancel Download mode and return to the normal operation.
- The system administrator ID and the password are changed back to the default values. <Manager ID: 7654321 / PIN:
7654321>
- Either is possible to Service Mode or User Mode.ServiceMode > COPIER > FUNCTION > SYSTEM > DOWNLOAD
USTUPD.exe
2. Take a note of the firmware version to upgrade and click [Next] button.
145
6. Troubleshooting
9. Output the spec report from Service mode to confirm if the firmware version is the same as that on the note taken
in Step 2). COPIER> FUNCTION> MISC-P> SPEC
146
6. Troubleshooting
CAUTION:
• Refer to the User's Manual of the device for how to connect the device to the external network.
• This is applicable either in a wired LAN environment or a wireless LAN environment.
■ Preparation
1. Check that there are no other jobs being executed.
2. In an environment where access is obtained via a proxy server, the proxy setting is made from the remote UI. (Log
in with System Manager Mode)
Remote UI > Settings/Registration > Network Settings > TCP/IP Settings > Click [Edit...] in [Proxy Settings]
> Select the [Use Proxy] check box and specify the required settings.
> Click [OK].
■ Messages
The message displayed on the device operation panel is as follows.
147
6. Troubleshooting
Log Collector
Overview
A tool to collect operation status log of the machine (Log Collector) is provided as a means to analyze failure occurred in a field.
Collect the operation log using this tool when the Support Dept. of sales company so instructs.
CAUTION:
The following procedure is necessary for collecting necessary log.
1. Put the machine to the state where the symptom is reproduced.
2 . Turn OFF and then ON the power. (If the symptom is reboot, it is not necessary to turn OFF and then ON the power.)
3. Connect the machine and a PC using a USB cable.
4. Collect log by the following "Operation Procedure".
CAUTION:
Logs up to the point of turning OFF/ON the power are collected.
In order to avoid necessary log to be overwritten, do not turn OFF and then ON the power too much.
■ Scope of Application
• The tool is supported by Windows Vista, Windows 7, Windows 8 and Windows 8.1, Windows 10
• Host machine and the PC which operates the tool are connected directly by an USB Cable. Multiple host machines cannot
be connected to a PC.
● What to Prepare
• Host machine
• USB Cable (Connector shape: A-B)
• PC with a usable USB port (OS: Windows Vista, Windows 7, Windows 8, Windows 8.1, Windows 10)
• Tool(CanonLogCollector_Ver1.0.1.0.zip) *
* Obtain a tool according to instructions the Support Dept. of sale company so instructs. "1.0.1.0" indicates the version.
■ Operation Procedure
1. Connecting the USB Cable.
Connect the USB Cable while both the host machine and the PC are in operation.
2. Decompressing CanonLogCollector_Verx.x.x.x.zip.
Create any folder with a write permission on the PC.
When CanonLogCollector_ Verx.x.x.x.zip isdecompressed, "CanonLogCollector.exe" is extracted.
148
6. Troubleshooting
The collected log is generated in TXT format in the folder where "CanonLogCollector.exe" is located.
Bring back and send the log to the Support Dept. of sales company so instructs. The log file is "usb_2011901_132658.log"
in the figure below.The capacity of the log file is approximately 1MB. The time needed to collect the log is approx. 10 seconds.
NOTE:
While the machine is in operation, log information is always added.
However, the storage area is limited, so the information is overwritten in the order from the old log information.Since log information
may be overwritten if a long time passes after error occurrence, be sure to collect log as soon as possible.
■ Troubleshooting
If the message " Receiving log is finished. (Receivetimeout ). " appears by pressing [Start] button on the Canon Log Collector
screen, forwarding of log data from the machine to a PC has been failed.
If forwarding is failed, the size is approximately 1KB.
If the size of a log file is around 1KB, check the setting of USB connection and collect log again.
If log cannot be collected even though the setting of USB connection has been made correctly on a PC, turn OFF and then ON
the main power of the machine.
149
7 Error/Jam/Alarm
Outline...............................................151
Error Code.........................................153
Jam Code..........................................158
Alarm Code....................................... 160
7. Error/Jam/Alarm
Outline
This chapter describes various codes which are displayed when a failure occurs on the product. These are classified into 3 codes
as follows.
*1: It is possible to confirm it by outputting the report in COPIER> FUNCTION> MISC-P> ERR-LOG.
It is not displayed in LUI.
Location code
Jam code include the location information and the occurrence division information.
Location information and occurrence division information are displayed as 1-digit number as follows.
151
7. Error/Jam/Alarm
2204
[6]
[6]
152
7. Error/Jam/Alarm
Error Code
153
7. Error/Jam/Alarm
154
7. Error/Jam/Alarm
155
7. Error/Jam/Alarm
156
7. Error/Jam/Alarm
157
7. Error/Jam/Alarm
Jam Code
Main Unit (Included with the Cassette Feeding Module-AD1 and the
Duplex Unit-C1)
S203
SR201
SR503 SR211
SR207
SR502
158
7. Error/Jam/Alarm
DADF-AM1
SR11
SR8
SR6
SR7
SR10
SR11
SR7
SR6
SR8
SR401
159
7. Error/Jam/Alarm
Alarm Code
160
8 Service Mode
Overview........................................... 162
COPIER............................................ 164
FEEDER............................................193
FAX................................................... 196
TESTMODE...................................... 208
8. Service Mode
Overview
■ Service Label
The service label is affixed inside the rear cover.
162
8. Service Mode
SERVICE MODE
COPIER
FEEDER
TESTMODE
ADJ-X :0
ADJ-Y :0
ADJ-Y-DF :0
ADJ-X-MG :0
STRD-POS :0
• Input value screen
Enter the setting value : Numeric key /Up or Down Key on the Touch Panel
Reset the counte: Reset Key
Change the setting : Apply on the Touch Panel
Maintain the setting : Back Key
ADJ-X
0
(-30 - 30)
㹜
㹜
Apply
163
8. Service Mode
COPIER
DISPLAY
■ VERSION
COPIER > DISPLAY > VERSION
MAIN Display of MAIN (main program) version
Details To display the firmware version of controller PCB.
Adj/set/operate method N/A (Display only)
Display/adj/set range 00.00 to 99.99
Default value 0
BOOT Title BootROM version
Details To display the BootROM version
Adj/set/operate method N/A (Display only)
Display/adj/set range 00.00 to 99.99
Default value 0
LANG Language pack version
Details To display the version of language pack.
Adj/set/operate method N/A (Display only)
Display/adj/set range 00.00 to 99.99
Default value 0
ECONT Engine ROM version
Details To display the version of engine ROM.
Adj/set/operate method N/A (Display only)
Display/adj/set range 00.00 to 99.99
Default value 0
OPT-DUP Duplex Unit version
Details To display the version of duplex Unit.
Adj/set/operate method N/A (Display only)
Display/adj/set range 00.00 to 99.99
Default value 0
■ CCD
COPIER > DISPLAY > CCD
TARGET-B Shading target value (Blue color of the copyboard)
Details To display the shading target value of Blue color using the copyboard.
Continuous display of 1 (minimum) or 511 (maximum) is considered a failure of the
CIS Unit.
Use case • At scanned image failure
• When replacing the controller PCB/CIS unit
Adj/set/operate method N/A (Display only)
Display/adj/set range 1 to 511
Default value 287
Related service mode COPIER>ADJUST>CCD>W-PLT-X/Y/Z
TARGET-G Shading target value (Green color of the copyboard)
Details To display the shading target value of Green color using the copyboard.
Continuous display of 1 (minimum) or 511 (maximum) is considered a failure of the
CIS Unit.
Use case • At scanned image failure
• When replacing the controller PCB/CIS unit
Adj/set/operate method N/A (Display only)
Display/adj/set range 1 to 511
Default value 286
164
8. Service Mode
165
8. Service Mode
166
8. Service Mode
167
8. Service Mode
■ SPDTYPE
COPIER> DISPLAY> SPDTYPE
SPDTYPE Display of engine speed type
168
8. Service Mode
I/O
■ R-CON
COPIER> IO> R-CON
Address BIT Name Remarks
P001 0 Copyboard cover open/closed sensor (SR401) 0: Open
1 Contact sensor HP sensor (SR402) 1: HP
2-7 Not used. '0' is displayed. -
P002 - Not used. '0' is displayed. -
■ FEEDER
COPIER> IO> FEEDER
Address BIT Name Remarks
P001 0 Document width sensor 1(SR1) A4:0 LTR:0 A5R:1
1 Document width sensor 2(SR2) A4:0 LTR:1 A5R:0
2-3 Not used. '0' is displayed. -
4 Delivery reversal sensor (SR6) 1: paper presence
5 Read sensor (SR7) 1: paper presence
6 Not used. '0' is displayed. -
7 Registration paper sensor (SR8) 1: paper presence
8 Document length sensor 2(SR5) 0: paper presence
9 Document length sensor 1(SR4) 0: paper presence
10 Not used. '0' is displayed. -
11 Cover open/close sensor (SR10) 1: close
12 Last document detection sensor (SR3) 1: paper presence
13 Document set sensor (SR11) 1: paper presence
ADJUST
■ ADJ-XY
COPIER > ADJUST > ADJ-XY
ADJ-X Adjustment of image position in book mode: vertical scan
Details To adjust the image reading start position in the vertical scanning direction
at copyboard
reading.
When replacing the controller PCB, enter the value of service label.
When the non-image width is larger than the standard value, set the smaller
value.
When out of original area is copied, set the larger value.
As the value is incremented by 1, the image position moves to the rear side
by 0.1mm.
Use case • When replacing the Reader Unit
• When replacing the CIS unit
• When replacing the controller PCB
• When clearing the RAM
169
8. Service Mode
170
8. Service Mode
■ CCD
COPIER > ADJUST > CCD
W-PLT-X White level data(X) entry of white plate
Details To enter the white level data (X) for the Standard White Plate. When replacing
the ADF/reader upper unit/controller PCB, enter the value of barcode label which
is affixed on the reader upper cover.
Use case • When replacing the DADF
• When replacing the Reader Unit
• When replacing the CIS unit
• When replacing the controller PCB
• When clearing the RAM
Adj/set/operate method Enter the setting value and press Apply.
Caution After the setting value is changed, write the changed value in the service label.
Display/adj/set range 1 to 9999
Default value 8411
Related service mode COPIER> ADJUST> CCD> W-PLT-Y, W-PLT-Z
171
8. Service Mode
■ FEED-ADJ
COPIER > ADJUST > FEED-ADJ
ADJ-C1 Cassette1 write start position in Horizontal Scanning Direction
Details To adjust the image write start position in the Horizontal scanning direction
when picking up paper from the Cassette 1 (standard Pickup Cassette).
As the value is incremented by 1, the margin on the left edge of paper is in-
creased by 0.5 mm.
+: Left margin becomes larger (An image moves to the right.)
-: Left margin becomes smaller (An image moves to the left.)
When replacing the controller PCB, enter the value of service label.
Use case • When replacing the controller PCB
• When clearing the RAM
Adj/set/operate method Enter the setting value and press Apply.
Caution After the setting value is changed, write the changed value in the service label.
Display/adj/set range -12 to 12
Unit Approx. 0.5 mm
Default value 0
ADJ-C2 Cassette2 write start position in Horizontal Scanning Direction
Details To adjust the image write start position in the Horizontal scanning direction
when picking up paper from the Cassette 2 (option Pickup Cassette).
As the value is incremented by 1, the margin on the left edge of paper is in-
creased by 0.5 mm.
+: Left margin becomes larger (An image moves to the right.)
-: Left margin becomes smaller (An image moves to the left.)
When replacing the controller PCB, enter the value of service label.
Use case • When replacing the controller PCB
• When clearing the RAM
Adj/set/operate method Enter the setting value and press Apply.
Caution After the setting value is changed, write the changed value in the service label.
172
8. Service Mode
173
8. Service Mode
■ FIXING
COPIER > ADJUST > FIXING
FX-FL-SP Adjustment of fixing film speed (Prevention of the stained trailing edge of paper)
Details To adjust the fixing film speed at the normal speed after the trailing edge of
paper passes the transfer nip.
As the value is incremented, the speed of the fixing motor becomes fast.
Use case When preventing the stained trailing edge of paper
Adj/set/operate method Enter the setting value and press Apply.
Display/adj/set range -15 to 15
Unit Approx. 0.4 %
Default value 0
■ LASER
COPIER > ADJUST > LASER
PVE-OFST Adjustment of write start position of laser
Details To adjust the image position by changing the laser emitting position.
As the value is incremented by 1, the image moves by 0.1 mm.
+: Toward the trailing edge
-: Toward the leading edge
Use case 1. When adjusting image position.
2. When replacing the controller PCB.
Adj/set/operate metho Enter the setting value and press Apply.
Caution After the setting value is changed, write the changed value in the service
label.
Display/adj/set range -28 to 32
Unit 0.1mm
Default value 0
■ PANEL
COPIER > ADJUST > PANEL
TOUCHCHK Correction of coordinate position of Touch Panel
Detail To correct the coordinate on the Touch Panel.
Use Case When a problem occurs to the coordinate position in such a way that a po-
sition different from the one that was touched reacts.
At the time of Main controller PCB replace.
Adj/Set/Operate Method Touch the "+ (plus)" mark displayed on the Touch Panel with something with
a sharp tip such as a pen.
174
8. Service Mode
FUNCTION
■ CCD
COPIER > FUNCTION > CCD
CCD-ADJ Adjustment of CIS gain/offset
Details To adjust the gain/offset of the CIS automatically.
Use case • When replacing the reader upper unit
• When replacing the CIS unit
• When replacing the controller PCB
Adj/set/operate method 1. Select the item, and then start adjustment.
2. The adjusted value reflect COPIER >DISPLAY > CCD> OFST(BW0 to BW5
and CL0 to CL5) and COPIER >DISPLAY > CCD> GAIN(BW0 to BW5, CL0
to CL5).
Required time 3 sec.
Related service mode COPIER> DISPLAY> CCD> OFST (BW0 to BW5 and CL0 to CL5)
COPIER> DISPLAY> CCD> GAIN (BW0 to BW5, CL0 to CL5)
DF-WLVL1 White level adjustment in book mode: (B&W)
Details To adjust the white level for copyboard scanning automatically by setting the
white paper
which is usually used by the user on the Copyboard Glass.
Use case • When replacing the reader upper unit
• When replacing the CIS unit
• When replacing the ADF/reader unit
Adj/set/operate method 1. Set paper on the Copyboard Glass.
2. Select the item, and then start adjustment.
Caution Be sure to execute DF-WLVL2 in a row.
Related service mode COPIER > DISPLAY > CCD > DFTAR-BW
COPIER > FUNCTION > CCD > DF-WLVL2
DF-WLVL2 White level adjustment in ADF mode: (B&W)
Details To adjust the white level for ADF scanning automatically by setting the white
paper which is usually used by the user on the ADF.
Use case • When replacing the reader upper unit
• When replacing the CIS unit
• When replacing the ADF/reader unit
Adj/set/operate method 1. Set paper on the ADF.
2. Select the item, and then start adjustment.
Caution Be sure to execute this item after DF-WLVL1.
Related service mode COPIER > DISPLAY > CCD > DFTAR-BW
COPIER > FUNCTION > CCD > DF-WLVL1
Supplement/memo When this adjustment is finished normally, the result is reflected for COPIER>
DISPLAY> CCD> DFTAR-BW.
DF-WLVL3 White level adjustment in book mode: color
Details To adjust the white level for copyboard scanning automatically by setting the
white paper which is usually used by the user on the Copyboard Glass.
Use case • When replacing the reader upper unit
• When replacing the CIS unit
• When replacing the ADF/reader unit
Adj/set/operate method 1. Set paper on the Copyboard Glass.
2. Select the item, and then start adjustment.
Caution Be sure to execute DF-WLVL4 in a row.
Related service mode COPIER> DISPLAY > CCD > DFTAR-R / DFTAR-G / DFTAR-B
COPIER > FUNCTION > CCD > DF-WLVL4
DF-WLVL4 White level adjustment in ADF mode: color
Details To adjust the white level for ADF scanning automatically by setting the white
paper which is usually used by the user on the DADF.
Use case • When replacing the reader upper unit
• When replacing the CIS unit
• When replacing the ADF/reader unit
175
8. Service Mode
■ CLEAR
COPIER > FUNCTION > CLEAR
ERR Clear of error code
Details To clear error codes (E000, E001, E002, E003)
Use case At error occurrence
Adj/set/operate method 1. Enter the setting value, and then press START Key.
2. Turn OFF / ON the main power switch.
R-CON Initialization of Reader/ADF adjustment values
Details To initialize the factory adjustment values of the Reader/ADF.
Use case When replacing the controller PCB
At E248-0001 error occurrence
Adj/set/operate method Enter the setting value, and then press START Key.
COUNTER Clearing of service counter
Details To clear the counter by maintenance / part/mode.
The numerator printed on a system dump list becomes 0.
Adj/set/operate method 1. START Key.
2. Turn OFF / ON the main power switch.
HIST Clear of logs
Details To clear the communication management / print / jam / error log.
Use case When clearing logs
Adj/set/operate method 1. START Key.
2. Turn OFF / ON the main power switch.
ALL Clearing setting information
Details Clear/initialize the following setting information according to the location set
in COPIER > OPTION > BODY > LOCALE, SIZE-LC:
• User mode setting values
• Service mode setting values (excluding service counter)
• ID and password of the system administrator
• Communication management / printing / jam / error history
• E719-CLR (counter meter-installed models only)
The following is not initialized:
• Service counter
• Factory adjustment values of the Reader / ADF
Use case At the time of Main controller board replace.
Adj/set/operate method 1. START Key.
2. Turn OFF / ON the main power switch.
Related service mode COPIER > OPTION > BODY > LOCALE/SIZE-LC
ERDS-DAT Initialization of Embedded-RDS setting value
Details To initialize the Embedded-RDS setting values.
ON / OFF of Embedded-RDS, UGW (remote monitoring service system)
port number, and communication error log set in service mode are initial-
ized.
Use case When upgrading the version of Bootable in the Embedded-RDS environ-
ment
Adj/set/operate method START Key.
Use of the SRAM in Embedded-RDS differs depending on the Bootable
version. Therefore, unless initialization is executed at the time of version
upgrade, data inconsistency occurs.
176
8. Service Mode
■ MISC-R
COPIER > FUNCTION > MISC-R
SCANLAMP Light-up check of CIS Unit LED
Details To light up CIS Unit LED for 5 seconds.
Light up four difference color LED in order.
Use case When replacing the CIS Unit
Adj/set/operate method Select the item, and then light up the LED.
Required time Approx. 5 seconds
Supplement/memo When you cannot confirm light for low light quantity, remove the reader
upper unit.
■ MISC-P
COPIER > FUNCTION > MISC-P
SRVC-DAT Output of system data list/system dump list
Details To execute report output of the system data list and the system dump list.
System data list: The service software switches and parameters used in FAX function
System dump list:
The number of sends/receives, the number of pages sent/received, the number of sheets
printed / read, the number of errors, etc.
Adj/set/operate method Select the item.
SYS-DAT Output of system data list
Details To execute report output of the system data list.
The service software switches and parameters used in FAX function are output.
Adj/set/operate method Select the item.
SYS-DMP Output of system dump list
Details To execute report output of the system dump list.
The number of sends/receives, the number of pages sent/received, the number of sheets
printed/read, the number of errors, etc. are output.
Adj/set/operate method Select the item.
CNTR Output of counter report
Details To output the counter report.
The usage of functions (reading, recording, communication and copy) is output.
Use case When the counter report is output
Adj/set/operate method Select the item.
ERR-LOG Output of error log report
Details To output the error log report.
Use case When the error log report is output
Adj/set/operate method Select the item.
SPEC Output of spec report
Details To output the spec report.
The current device specifications such as the location, model information, and ROM ver-
sion are output.
Use case When the spec report is output
Adj/set/operate method Select the item.
ERDS-LOG Output of Embedded-RDS log
Details To execute report output of the log relating to Embedded-RDS.
The date, time, code, and details (up to 130 characters) of each error that occurred are
output.
Use case When using Embedded-RDS
Adj/set/operate method Select the item.
Related service mode COPIER> FUNCTION> INSTALL> COM-LOG
177
8. Service Mode
■ SYSTEM
COPIER > FUNCTION > SYSTEM
DOWNLOAD Shift to download mode
Details To switch to the download mode.
Use case At upgrade
Adj/set/operate meth- 1. Select the item.
od 2. Perform downloading by UST.
Related user mode Settings/Registration> System Management Settings> Update Firmware
■ SPLMAN
COPIER > FUNCTION > SPLMAN
SPL93822 Setting of department ID count all clear
Details To set whether to disable clearing of all department ID counts.
Use case When preventing the count value from being cleared carelessly
Adj/set/operate method Enter the setting value, and then press Apply key.
Caution Be sure to perform this mode after consulting with the system administrator at user's site.
Display/adj/set range 0 to 1
0: Enabled (Display), 1: Disabled (Hide)
Default value 0
Related service mode COPIER> FUNCTION> SPLMAN> SPL78788
SPL78788 Setting of department ID count clear
Details To set whether to disable clearing of department ID count.
Use case When preventing the count value from being cleared carelessly
Adj/set/operate method Enter the setting value, and then press Apply key.
Caution Be sure to perform this mode after consulting with the system administrator at user's site.
Display/adj/set range 0 to 1
0: Enabled (Display), 1: Disabled (Hide)
Default value 0
Related service mode COPIER> FUNCTION> SPLMAN> SPL93822
SPL00171 Change of the maximum value of auto sleep shift time
Details To change the maximum value of auto sleep shift time in Settings/Registration> Timer
Settings> Auto Sleep Time.
Use case When changing the setting time to shift to auto sleep mode.
Adj/set/operate method 1. Enter the setting value, and then press Apply key.
2. Turn OFF/ON the main power switch.
Display/adj/set range 0 to 1
0: 0 to 60, 1: 0 to 240
Default value 0 (For Europe), 1 (For locations other than Europe)
SPL84194 ON / OFF of E-RDS function
Details ON / OFF of E-RDS function
Use case OFF of E-RDS function
Adj/set/operate method 1. Enter the setting value, and then press Apply key.
2. Turn OFF/ON the main power switch.
Display/adj/set range 0 to 1
Default value 0
178
8. Service Mode
■ INSTALL
COPIER > FUNCTION > INSTALL
STRD-POS Scan position auto adjustment in ADF mode
Details To adjust the ADF scanning position automatically.
Carry it out in the state that ADF was closed.
The adjustment result is stored in COPIER> ADJUST> ADJ-XY> STRD-POS.
When this adjustment failed, the default value is stored.
Execute continuously COPIER > FUNCTION > CCD > DF-WLVL1/DF-WLVL2/DF-
WLVL3/DF-WLVL4 after this item setting.
Use case At ADF installation/uninstallation
Adj/set/operate method 1) Select the item, and then start adjustment. The operation automatically stops after the
adjustment.
2) Write the value displayed by COPIER>ADJUST>ADJ-XY>STRD-POS in the service label.
3) Execute continuously COPIER > FUNCTION > CCD > DF-WLVL1/DF-WLVL2/DF-WLVL3/
DF-WLVL4.
Caution Write the adjusted value in the service label.
When COPIER > FUNCTION > CCD > DF-WLVL1/DF-WLVL2/DF-WLVL3/DF-WLVL4 is not
continuously executed after this item setting, a normal image may not be output.
Related service mode COPIER > FUNCTION > CCD > DF-WLVL1/DF-WLVL2/DF-WLVL3/DF-WLVL4
COPIER > ADJUST > ADJ-XY > STRD-POS
ERDS Embedded-RDS ON/OFF
Details To set ON / OFF of Embedded-RDS function.
Use case When using Embedded-RDS
Adj/set/operate method 1. Select the item, and then press Apply key.
2. Turn OFF / ON the main power switch.
Caution Be sure to use ERDS, RGW-PORT, COM-TEST, COM-RSLT, and COM-LOG as a set.
179
8. Service Mode
180
8. Service Mode
■ PART-CHK
COPIER > FUNCTION > PART-CHK
MTR-ON Roller cleaning mode
Details To clean the rollers by driving the main motor.
The delivery roller and the multi-purpose tray pickup roller are driven.
The motor operates for approximately 25 seconds and automatically stops.
Adj/set/operate method Select the item, and then start driving.
Display/adj/set range 0 to 1
Default value 0
OPTION
■ BODY
COPIER > OPTION > BODY
RTLG-SEL For R&D
DFDST-L1 ADF mode dust correction level adjustment: paper interval
Details To adjust black line correction level with very small dust correction control that is executed
at paper interval in ADF mode by brightness.
As the value is smaller, the dust is less detected.
Increase the value in the case of black lines.
As the value is larger, the dust that the color is light is more likely detected.
Use case - When black line occurs due to dust
- Upon user's request
Adj/set/operate method Enter the setting value, and then press Apply.
Caution When reducing the value too much, black lines may appear on the image.
Display/adj/set range 0 to 255
Default value 130
DFDST-L2 ADF mode dust detection level adjustment: after job
Details To adjust dust detection level with dust detection control that is executed after the job is
completed in DADF mode by brightness.
Reduce the value in the case of frequent display of cleaning instruction at the time of dust
detection. As the value is smaller, the dust is less detected.
Increase the value in the case of black lines.
As the value is larger, the dust that the color is light is more likely detected.
Use case When black line occurs due to dust - Upon user's request
Adj/set/operate method Enter the setting value, and then press Apply.
Caution When increasing the value too much, the cleaning instruction screen may appear too often
since even small dust that will not be appeared on the image can be detected.
When releasing the cleaning screen after the setting value was smaller, the glass cleaning
or ADF open/close must be perfomed.
Display/adj/set range 0 to 255
181
8. Service Mode
182
8. Service Mode
183
8. Service Mode
■ FNC-SW
COPIER>OPTION>FNC-SW
T-DLV-BK Set toner low alarm notice timing
Details Set timing of the toner low alarm. When the toner level in the Toner
Container reaches to the setting value (%), the alarm is notified.
184
8. Service Mode
COPIER>OPTION>FNC-SW
T-DLV-BK Use case When changing the timing to notify the end of life.
Adj/set/operate method Enter the setting value and then press Apply.
Caution Count error may occur as remaining toner is calculate by toner supply count.
Display/adj/set range 0 to 40
Unit %
Default value LATIN, EUR : 0, Others : 23
■ USER
COPIER > OPTION > USER
COUNTER1 Display of counter 1 type
Details To display counter type for counter 1 on the counter check screen.
Use case Upon user/dealer's request
Adj/set/operate method N/A (Display only)
Caution No change is available.
Display/adj/set range 0 to 999
0: No registration
Default value The value differs according to the location.
COUNTER2 Display of counter 2 type
Details To display counter type for counter 2 on the counter check screen.
Use case Upon user/dealer's request
Adj/set/operate method 1. Enter the setting value, and then press Apply key.
Turn OFF/ON the main power switch.
Display/adj/set range 0 to 999
0: No registration
Default value The value differs according to the location.
COUNTER3 Display of counter 3 type
Details To display counter type for counter 3 on the counter check screen.
Use case Upon user/dealer's request
Adj/set/operate method 1. Enter the setting value, and then press Apply key.
2. Turn OFF/ON the main power switch.
Display/adj/set range 0 to 999
0: No registration
Default value The value differs according to the location.
COUNTER4 Display of counter 4 type
Details To display counter type for counter 4 on the counter check screen.
Use case Upon user/dealer's request
Adj/set/operate method 1. Enter the setting value, and then press Apply key.
2. Turn OFF/ON the main power switch.
Display/adj/set range 0 to 999
0: No registration
Default value 0
COUNTER5 Display of counter 5 type
Details To display counter type for counter 5 on the counter check screen.
Use case Upon user/dealer's request
Adj/set/operate method 1. Enter the setting value, and then press Apply key.
2. Turn OFF/ON the main power switch.
Display/adj/set range 0 to 999
0: No registration
Default value 0
COUNTER6 Display of counter 6 type
Details To display counter type for counter 6 on the Counter Check screen.
Use case Upon user/dealer's request
Adj/set/operate method 1. Enter the setting value, and then press Apply key.
2. Turn OFF/ON the main power switch.
185
8. Service Mode
■ ACC
COPIER > OPTION > ACC
WLAN Title Setting of wireless LAN invalidation
Details To set whether to disable the wireless LAN.
Bringing in and installation of the wireless LAN equipment may be prohibited depending
on user.
In such case, set 0 to prevent the wireless LAN to be used.
When 0 is set, [Wirless LAN Settings] is not displayed in [Menu > Network Settings].
Use case Upon user's request
Adj/set/operate method 1. Enter the setting value, and then press Apply key.
2. Turn OFF/ON the main power switch.
Display/adj/set range 0 to 1
0 : Disabled
1 : Enabled
186
8. Service Mode
COUNTER
■ TOTAL
COPIER > COUNTER > TOTAL
SERVICE1 Service-purposed total counter 1
Details To count up when the paper is delivered outside the machine.
Large size: 1, small size: 1
Attention in the use When numerical value exceeds 99,999,999, it return to 0.
Display/adj/set range 0 to 99999999
Unit Number of sheets
Default value 0
SERVICE2 Service-purposed total counter 2
Details To count up when the paper is delivered outside the machine.
Large size: 2, small size: 1
Attention in the use When numerical value exceeds 99,999,999, it return to 0.
Display/adj/set range 0 to 99999999
Unit Number of sheets
Default value 0
TTL Total counter
Details To display the total of counters of copy, PDL print, report print. (Total of
COPY, PDL-PRT, RPT-PRT in service mode described below)
Attention in the use When numerical value exceeds 99,999,999, it return to 0.
Display/adj/set range 0 to 99999999
Unit Number of sheets
Default value 0
Related service mode COPIER> COUNTER> TOTAL> COPY, PDL-PRT, RPT-PRT
COPY Total copy counter
Details To count up when the copy is delivered outside the machine.
The counter is advanced regardless of the original size.
The counter is not advanced by delivery in service mode.
Attention in the use When numerical value exceeds 99,999,999, it return to 0.
Display/adj/set range 0 to 99999999
Unit Number of sheets
Default value 0
Related service mode COPIER> COUNTER> TOTAL> TTL
PDL-PRT PDL print counter
Details To count up when the PDL print is delivered outside the machine/2-sided
printout is stacked.
The counter is advanced regardless of the original size.
The counter is not advanced by blank paper or delivery in service mode.
Attention in the use When numerical value exceeds 99,999,999, it return to 0.
Display/adj/set range 0 to 99999999
Unit Number of sheets
Default value 0
Related service mode COPIER> COUNTER> TOTAL> TTL
FAX-PRT FAX reception print counter
Details To count up when the FAX reception print is delivered outside the machine/
2-sided printout is stacked.
The counter is advanced regardless of the original size.
The counter is not advanced by blank paper or delivery in service mode.
Attention in the use When numerical value exceeds 99,999,999, it return to 0.
FAX model only.
187
8. Service Mode
■ PICK-UP
COPIER > COUNTER > PICK-UP
C1 Cassette 1 pickup total counter
Details To count up the number of sheets picked up from the cassette 1.
The counter is advanced regardless of the original size.
The counter is advanced by printout in service mode.
Attention in the use When numerical value exceeds 99,999,999, It return to 0.
Display/adj/set range 0 to 99999999
Unit Number of sheets
Default value 0
C2 Cassette 2 pickup total counter
Details To count up the number of sheets picked up from the cassette 2.
The counter is advanced regardless of the original size.
The counter is advanced by printout in service mode.
Attention in the use When numerical value exceeds 99,999,999, It return to 0.
Display/adj/set range 0 to 99999999
Unit Number of sheets
Default value 0
MF Multi-purpose tray pickup total counter
Details To count up the number of sheets picked up from the Multi-purpose tray pickup unit.
The counter is advanced regardless of the original size.
The counter is advanced by printout in service mode.
Attention in the use When numerical value exceeds 99,999,999, It return to 0.
Display/adj/set range 0 to 99999999
188
8. Service Mode
■ FEEDER
COPIER > COUNTER > FEEDER
FEED ADF original pickup total counter
Details To count up the number of originals picked up from the ADF.
The counter is advanced regardless of the original size.
Attention in the use When numerical value exceeds 99,999,999, It return to 0.
Use case When checking the total counter of original pickup by ADF.
Display/adj/set range 0 to 99999999
Unit Number of sheets
Default value 0
■ JAM
COPIER > COUNTER > JAM
TOTAL Printer total jam counter
Details To count up the number of total jam occurrences.
Attention in the use When numerical value exceeds 99,999,999, It return to 0.
Use case When checking the total jam counter of printer
Display/adj/set range 0 to 99999999
Unit Number of times
Default value 0
FEEDER ADF total jam counter
Details When checking the total jam counter of ADF
Attention in the use When numerical value exceeds 99,999,999, It return to 0.
Use case When checking the total jam counter of ADF
Display/adj/set range 0 to 99999999
Unit Number of times
Default value 0
2-SIDE Duplex unit jam counter
Details To count up the number of jam occurrences in the Duplex Unit.
Attention in the use When numerical value exceeds 99,999,999, It return to 0.
Use case When checking the jam counter of Duplex Unit
Display/adj/set range 0 to 99999999
Unit Number of times
Default value 0
MF Multi-purpose tray jam counter
Details To count up the number of jam occurrences in the multi-purpose tray Pickup
Unit.
The counter is advanced by paper size mismatch or misprint.
Attention in the use When numerical value exceeds 99,999,999, It return to 0.
Use case When checking the jam counter of Multi-purpose tray
Display/adj/set range 0 to 99999999
Unit Number of times
189
8. Service Mode
■ DRBL-1
COPIER > COUNTER > DRBL-1
PT-DRM Drum parts counter
Details Total counter value from the previous replacement
Use case When checking the consumption level of parts/replacing the parts
Adj/set/operate method To clear the counter value
1. Press Reset Key for "0".
2. Pless Apply.
Caution Clear the counter value after replacement.
Display/adj/set range 0 to 99999999
Unit Number of Sheets
Default value 0
C1-PU-RL Cassette 1 Pickup Roller parts counter
Details Total counter value from the previous replacement
Use case When checking the consumption level of parts/replacing the parts
Adj/set/operate method To clear the counter value
1. Press Reset Key for "0".
2. Pless Apply.
Caution Clear the counter value after replacement.
Display/adj/set range 0 to 99999999
Unit Number of Sheets
Default value 0
C1-SP-RL Cassette 1 Separation Pad parts counter
Details Total counter value from the previous replacement
Use case When checking the consumption level of parts/replacing the parts
Adj/set/operate method To clear the counter value
1. Press Reset Key for "0".
2. Pless Apply.
Caution Clear the counter value after replacement.
Display/adj/set range 0 to 99999999
Unit Number of Sheets
Default value 0
M-PU-RL Multi-purpose tray pickup parts counter
Details Total counter value from the previous replacement
Use case When checking the consumption level of parts/replacing the parts
Adj/set/operate method To clear the counter value
1. Press Reset Key for "0".
2. Pless Apply.
190
8. Service Mode
■ DRBL-2
COPIER > COUNTER > DRBL-2
C2-SP-RL Cassette 2 Separation Roller prts counter
Details Total counter value from the previous replacement
Use case When checking the consumption level of parts/replacing the parts
Adj/set/operate method To clear the counter value
1. Press Reset Key for "0" .
2. Pless Apply.
Caution Clear the counter value after replacement.
Display/adj/set range 0 to 99999999
191
8. Service Mode
192
8. Service Mode
FEEDER
ADJUST
FEEDER > ADJUST
DOCST Adjustment of ADF image leading edge margin [front side]
Details To adjust the margin at the leading edge of the image for ADF scanning the
front side of original with ADF.
Execute when the output image after ADF installation is dislocated.
When replacing the controller PCB, enter the value of service label.
As the value is incremented by 1, the margin at the leading edge of the image
is decreased by 0.1mm. (The image moves in the direction of the leading edge
of the sheet.)
Use case • When installing ADF
• When replacing the controller PCB/ clearing RAM data
Adj/set/operate method Enter the setting value and press Apply.
Caution After the setting value is changed, write the changed value in the service label.
Display/adj/set range -50 to 50
Unit 0.1 mm
Default value 0
LA-SPD Fine adjustment of magnification ratio in horizontal scanning direction at ADF stream reading [front side]
Details To make a fine adjustment of the image magnification ratio in vertical scanning
direction when stream reading the front side of original with ADF.
As the value is incremented by 1, the image is reduced by 0.1% in vertical
scanning direction. (The feeding speed increases, and the image is reduced.)
Use case • When installing ADF
• When replacing the controller PCB/ clearing RAM data
Adj/set/operate method Enter the setting value and press Apply.
Caution After the setting value is changed, write the changed value in the service label.
Display/adj/set range -30 to 30
Unit 0.10%
Default value 0
DOCST2 Adjustment of ADF image leading edge margin [back side]
Details To adjust the margin at the leading edge of the image when stream reading the
back side of original with ADF.
Execute when the output image after ADF installation is dislocated.
When replacing the controller PCB, enter the value of service label.
As the value is incremented by 1, the margin at the leading edge of the image
is decreased by 0.1mm. (The image moves in the direction of the leading edge
of the sheet.)
Use case • When installing ADF
• When replacing the controller PCB/ clearing RAM data
193
8. Service Mode
FUNCTION
FEEDER > FUNCTION
MTR-CHK Specifying ADF operation motor
Details To specify the ADF Motor to operate.
The motor is activated by MTR-ON.
Use case • At operation check
• When replacing the motor
Adj/set/operate method Enter the setting value, and then press Apply.
Display/adj/set range 0 to 1
0: ADF pickup motor (M2), 1: ADF feed motor (M1)
Default value 0
Related service mode FEEDER > FUNCTION > MTR-ON
MTR-ON Operation check of ADF motor
Details To start operation check for the motor specified by MTR-CHK.
The unit operates for approximately 5 seconds and automatically stops.
Use case • At operation check
• When replacing the motor
Adj/set/operate method Select the item, and then start driving.
Required time Approx. 5 seconds
Related service mode FEEDER > FUNCTION > MTR-CHK
FEED-ON Operation check of ADF individual feed
Details To start operation check of the ADF individual feed in the mode specified by
FEEDCHK.
Use case At operation check
Adj/set/operate method 1. Set paper on the ADF.
2. Select the item, and then start feeding .
Related service mode FEEDER > FUNCTION > FEED-CHK
FEED-CHK Setting of ADF individual feed mode
Details To set the ADF feed mode.
Feed operation is activated in the specified feed mode by executing FEED-
ON.
Use case At operation check
Adj/set/operate method Enter the setting value, and then press Apply.
Display/adj/set range 0 to 1
0: 1-sided, 1: 2-sided
Default value 0
Related service mode FEEDER > FUNCTION > FEED-ON
194
8. Service Mode
195
8. Service Mode
FAX
List of SSSW
FAX model only
196
8. Service Mode
197
8. Service Mode
198
8. Service Mode
List of MENU
FAX model only
199
8. Service Mode
List of NUM
FAX model only
200
8. Service Mode
201
8. Service Mode
■ PULSE
Operation Method
1. Setting of Pulse Parameters
NCU > PULSE
● DIAL TONE
DIAL TONE
Bit Switch
202
8. Service Mode
■ BUSY TONE 0
● BUSY TONE 0
Bit switch
203
8. Service Mode
■ BUSY TONE 1
● BUSY TONE 1
Bit switch
■ REORDER TONE
● REORDER TONE
Bit switch
204
8. Service Mode
■ MULTI
● MULTI
Numeric value parameter
■ AUTO RX
● AUTO RX
Numeric value parameter
■ CNG DETECT
● CNG DETECT
Numeric value parameter
■ RKEY
● RKEY
Numeric value parameter
205
8. Service Mode
206
8. Service Mode
207
8. Service Mode
TESTMODE
PRINT
TESTMODE > PRINT
PG-TYPE Setting of PG number
Details To set the PG number of the test print.
Use case At trouble analysis
Adj/set/operate method Enter the setting value, and then press Apply Key.
Display/adj/set range 0 to 8
0: Grid Bk
1: Halftone
2: Solid black
3: Solid white,
4: Solid black / Solid white
5: 2 dot 2 space (Length)
6: 2 dot 2 space (Side)
7: For R&D
8: For R&D
Default value 0
COUNT Setting of PG output quantity
Details To set the number of sheets for PG output.
Use case At trouble analysis
Adj/set/operate method Enter the setting value, and then press Apply Key.
Display/adj/set range 1 to 99
Unit 1 sheet
Default value 1
PHASE Setting of PG 2-sided mode
Details To set 1-sided/2-sided print for PG output.
Even if 2-sided print is set for a machine that only supports 1-sided print, the setting
is disabled.
Use case At trouble analysis
Adj/set/operate method Enter the setting value, and then press Apply Key.
Display/adj/set range 0 to 1
0: 1-sided, 1: 2-sided
Default value 0
DENS Adjustment of test print engine F value
Details To adjust the engine F value for the test print.
As the value is larger, the image gets darker.
Use case At trouble analysis
Adj/set/operate method Enter the setting value and press Apply Key.
Display/adj/set range -4 to 4
Default value 0
Supplement/memo F value: The value used as an index for indicating lens brightness
FEED Setting of paper source at test print
Details When outputting a test print
Adj/set/operate method Enter the setting value, and then press Apply Key.
Display/adj/set range When performing printing with the Multi-purpose Tray, be sure to set the user mode
before executing the service mode.
To set the paper source at the time of test print output.
If this mode is set when there is no Cassette 2 (option Pickup Cassette), the output
is made from Cassette 1 (standard Pickup Cassette).
Display/adj/set range 0 to 2
0: Multi-purpose tray, 1: Cassette 1, 2: Cassette 2
Default value 1
START Output of test print
Details To output a test print with the PG pattern set in PG-TYPE, etc.
208
8. Service Mode
FAX
MODEM
209
8. Service Mode
FACULTY
210
8. Service Mode
211
9 Installation
How to check this Installation
Procedure...................................... 213
Checking Before Installation............. 214
Unpacking......................................... 215
Checking the Contents......................216
Installation Procedure....................... 217
Platen Cover Type-X.........................221
Heater Kit-M2.................................... 223
Cassette Heater Unit-40....................229
Handset-K1 Installation Procedure... 235
9. Installation
Screw
1x 1x 1x 1x
1x 1x 1x 1x
Power
213
9. Installation
2. Install the Host Machine near the power outlet and leave sufficient space around the power plug so that it can be
unplugged easily in an emergency.
100mm or more
1285mm
553mm
1022.9mm
214
9. Installation
Unpacking
4. Remove the Cassette.
Unpacking
NOTE:
When installing a Cassette Feeding Module, be sure to
place the Host Machine on the Cassette Feeding Module.
(About the procedure for installing the Cassette Feeding
Module, refer to the Cassette Feeding Module Installation
Procedure.)
CAUTION:
NOTE: Be careful not to lost the balance when lifting as the left
The Toner Cartridge may not be supplied depending on side of the Host Machine is heavier than its center.
the models.
Protection Sheet
215
9. Installation
CAUTION:
• Hand the supplied USB cable to a user, and then explain the usage of the USB to refer to user's guide.
• Hand the supplied LAN cable to a user, and then explain the usage of the LAN to refer to user's guide.
• When the length of the LAN cable is not enough, explain that purchase the cable (the shield type more than Category
5) of the Off-the-Shelf Items and use it to the user.
(for EU/Asia/Korea/
(for Taiwan/Latin America (120V)) (for India (230V))
Latin America (230V))
<Others>
Including guides
216
9. Installation
Installation Procedure
4. While holding the Toner Cartridge, pull the seal to
remove it.
Installing the Toner Cartridge
Seal
217
9. Installation
Paper
218
9. Installation
1x
Connecting to the Network
(Network Model only)
This steps perform only for Network Model.
NOTE:
NOTE: When “System Manager Information Settings” is set, be
Skip this step when setting the wireless LAN in the Start sure to follow the direction of user administrator in order
Setup Guide. to log in as an administrator.
NOTE:
Network setting cannot be executed unless logging in as
an administrator. Factory default password is as follows.
• Manager ID : 7654321
• PIN : 7654321
219
9. Installation
NOTE:
When stopping the Fax Settings on the way, push the Stop
Key to exit the fax setup screen.
1x
Handset
Telephone
220
9. Installation
Face Seal
Installation Procedure
CAUTION:
Check that the main power switch is OFF and the
power plug is disconnected from the outlet.
221
9. Installation
222
9. Installation
■ Product Name The part [7] is not used for imageRUNNER 2204/2004 series.
Safety regulations require the product's name to be <Others>
registered. In some regions where this product is sold, the Including guides
following name may be registered instead.
• F680260
Installation Procedure
CAUTION:
Check that the main power switch is OFF and the
power plug is disconnected from the outlet.
223
9. Installation
4x 1x 3x 4x
Connector
Connector
Wire Saddle
2. When DADF is installed, free the DADF cables from
the guides.
• 1 Edge Saddle
• 1 Guide 4. Open the DADF or Platen Cover and remove the
Reader Rear Cover.
Guide
• 2 Claws
NOTE:
To avoid damage of the claws, use such a tool as the
screwdriver when removing the Reader Rear Cover.
Edge Saddle
Claw
2x
224
9. Installation
Wire Saddle
2x
CAUTION:
Be sure to remove the face cover properly so that no
burr is formed.
1x
Connector
225
9. Installation
2. Insert the Heater Switch Unit to the host machine, 3. Connect the connector of Heater Switch Unit to the
and then install the Heater PCB Unit. power supply PCB.
• 1 Hook • 1 Connector
• 2 Bosses
• 2 Screws(TP; M3x6)
CAUTION:
Be careful not to damage the power supply PCB by the
Heater Switch Unit.
TP; M3x6
Connector
1x
Hook
TP; M3x6
1x
2x
226
9. Installation
5. Connect to the Relay Cable to the Heater PCB and 6. Install the Wire Saddle.
the controller PCB.
• 2 Connectors
• 1 Edge Saddle
• 2 Wire Saddles
• 1 Guide
Edge Saddle
2x
Connector
Wire Saddle
4x Guide
Wire Saddle
7. Connect the Cassette Heater Cable to the Heater
PCB.
• 1 Connector
• 1 Guide
1x
Connector
㻳㼡㼕㼐㼑
1x
227
9. Installation
NOTE:
After installing Cassette Heater Unit, attaching the
followings;
• DADF cables (when DADF is installed)
• FAX PCB (When FAX is installed)
• Removed covers
228
9. Installation
■ Product Name
Safety regulations require the product's name to be
registered. In some regions where this product is sold, the
following names may be registered instead.
• F380480
Installation Procedure
CAUTION:
Check that the main power switch is OFF and the
power plug is disconnected from the outlet.
CAUTION:
The Heater Kit must be installed before installing the
Cassette Heater Unit.
229
9. Installation
2. Connect the harness [A] of the Cassette Heater Unit 4. Attach the removed right cover.
with the Cassette Heater Harness [C]. • 2 Protrusions
• 1 Wire Saddle • 1 Screw (RS Tightening; M3X8)
• 1 Connector
NOTE: 1x
The harness [B] is used to connect the Cassette Heater
Unit with the Cassette Feeding Module.
Claw
1x 3x 4x
Connector
Connector
Wire Saddle
230
9. Installation
Guide
2x
Edge Saddle
4x
231
9. Installation
2. Attach the Cassette Heater Unit to the Cassette 3. Remove the End Terminal from the Cassette Heater
Feeding Module. Harness on the host machine (the removed End
• 1 Screw (P Tightening; M4x10) Terminal is not used).
• 1 Connector
232
9. Installation
5. (When FAX is installed) Attach the removed FAX 7. Attach the removed reader rear cover.
PCB and then fasten the loosened 4 screws. • 2 Claws
• 3 Connectors
• 1 Wire Saddle
Claw
1x 3x 4x
Connector
Connector
Harness Band
6. Attach the removed right cover.
• 2 Protrusions
• 1 Screw (RS Tightening; M3X8)
Guide
1x
2x
Edge Saddle
2x
233
9. Installation
4x
234
9. Installation
1x
1x
2x
M3x35
Installation Procedure
2x
<Others>
1
• Including guides
235
9. Installation
2 4
M3x35
1x
HAND SET
LINE
2x
2x
236
9. Installation
3.0 mm
1x
7
Connect the power plug to the outlet.
8
Turn ON the main power switch.
9
Check that the dial tone is heard from the Handset.
237
APPENDICES
Service Tools.................................... 239
General Timing Chart........................241
General Circuit Diagram....................242
Backup Data......................................246
Soft Counter Specifications...............248
Service Tools
Service Tools
Special Tools
Tool name Tool No. Rank (*) Shape Uses
Digital multimeter FY9-2002 A For making electrical checks.
239
Service Tools
240
General Timing Chart
Sequence
WAIT STBY INTR PRINT LSTR
1 Main Motor (M202)
6 Laser
12 Developing AC Bias
13 Developing DC Bias
14 Transfer Bias
15 *1 *1
Separation Static Eliminator Bias
241
General Circuit Diagram
FIXING UNIT
SW2 TH1 TH2 SR201 SR202 SR204 SR212
Left Cover Switch MT1 MT2 MT3 Fixing Main Fixing Sub Fixing Delivery Fixing Pressure Waste Toner SR203 Delivery Full
1 Thermistor Thermistor Sensor Release Sensor Full Sensor Delivery Sensor Detection Sensor
NO
F SOLD301 2 F
COM
2 1 J863
TH1
3 2 1 3 2 1
3 2 1 J866 3 2 1 -) 3 2 1
2
MT4 H1 H2
TP1 PCB9
2
Fixing Fixing
TP
Thermo Heater Sub J867DH -/ Wireless LAN PCB
-/)
Switch J865L 1 2 3 4
1
Heater
1
MT5
1 2 1 2 J868DH 1 2 3
J892 1 2 2 1 2 1 J868D J865DH -'+
3 2 1 4 3 2 1
1 2
J893 J865D 3 2 1 -'+ J26
E J867D E
-' -' 12 10 8 6 4 2
1 2 13 11 9 7 5 3 1
J862
J861M
SNS_FIX_P_IN
1 2 3
H_WAKEUP/
616B)$;B)8//
SNS PRESS
SDIO_CMD
616B(-(&7B3
SDIO_CLK
1 2 3 1 2 3
TH_AN_M
SDIO_D3
SDIO_D2
SDIO_D1
SDIO_D0
J861F
TH_AN_S
J890F
TH_DET
DGND
DGND
DGND
+3.3V
+3.3V
DGND
DGND
DGND
DGND
DGND
DGND
'*1'
95
'*1'
PD/
+5R
+5R
+5R
+5R
N.C
5
1&
1&
1&
+24VU-IN
+24VR
N.C
N.C
N.C
H2
H1
H2
H1
H
H
1 2 3 4 5 6 7 8 9 1 2 3 4 5 6 7 1 3 5 7 9 11 13
J709 J706 -6) - 2 4 6 8 10 12
1 2 3 5 4 3 2 1 3 2 1
D PSU_READY D
1 2 3 4 5 6 7
7 6 5 4 3 2 1
J906 J911 J902 For Standard J4
PSU_RLDRV
For 230V For 120V
PSU_ZX FAX Model
PSU_ESS
PCB1
TO J902
TO J911 PSU_FSRDR_M Controller PCB (1/3)
J703
For EU
J905
PSU_FSRDR_S
MT6 PSU_DOWN J714
H
N
N
H
28 26 24 22 20 18 16 14 12 10 8 6 4 2
J707 J708
29 27 25 23 21 19 17 15 13 11 9 7 5 3 1 4 3 2 1 7 6 5 4 3 2 1
NC
SNS_REGI
DGND
+5R
+24VU
+24VU
N.C
PGND
PGND
/HVT PRDCFOT
DGND
HVT_PRDCPWM
+5V
/HVT_PRACFOT
DGND
/HVT_DVDCFOT
+3.3R_ECON
HVT_PRACON
HVT_DVACON
/HVT_DVACFOT
HVT_AN_TNRCHKD
HVT_AN_TNRCHKT
HVT_PRACCUR2
HVT_PRACCUR1
HVT_DVDCPWM
/HVT_DISPWM
/HVT_DISDCFOT
HVT_AN_PRACMONI
/HVT_TRPFOT
/HVT_TRPWM
HVT_AN_TRCRNT
/HVT_TRCHG
/HVT_TRNFOT
NC
SNS_LARGE_IN
DGND
+5R
SNS_CAS_P_IN
DGND
+5R
FT2
FT4
C C
J910
2
4
2 1
1 2
J909
1
2
3
FT1
FT3
1
3
SW1
P1
Power J877D 1 2 3
Switch J877DH
3 2 1
29 27 25 23 21 19 17 15 13 11 9 7 5 3 1 J877L
28 26 24 22 20 18 16 14 12 10 8 6 4 2
J801
PCB2 1 2 3
1 2 3 1 2 3
J880 J879 J878
Power Supply PCB
B (1/4) PCB3 B
HVT PCB
SR207 SR206 SR205
Except for EU Pre-registration Large Sensor Cassette 1
Sensor Paper Sensor
P2
JP1,2
Tr3
SW1
Power Switch DEVELOPMENT COPY
REMAINING
MT6
TO J902
DETECTION
1 2
A 3 4 MT6 NEUTRALIZATION
A
DRUM
FIX BIAS
CONTACT PLATE
CHARGE
10 9 8 7 6 5 4 3 2 1
P.1
242
General Circuit Diagram
E E
/$6(5B3B$&&
/$6(5B3B'(&
'*1'
'*1'
9B$//
9B$//
3*1'
98B1&8
3*1'
98
'*1'
'*1'
9B$//
9B$//
3*1'
98B1&8
3*1'
98
98
3*1'
/$6(5B&17
/$6(5B&17
/$6(5B&17
9B5&21
/$6(5B%',
5B(&21
/$6(5B)*
),;B%1
),;B$1
0B$&&
0B'(&
9'2
9''
95
3*1'
),;B%
),;B$
98
98
'*1'
9''
'*1'
'*1'
9''
'*1'
'*1'
3*1'
3*1'
0B)*
1&
-/
-'+
- -
-' - -
-
For Entry Model For Standard Model
'83B7;'
'83B5;'
'83B&/.
'83B67%
'*1'
5B(&21
5
98
98
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SR210 CL201 SL201
SR211 Multi-purpose Tray Multi-purpose Tray Multi-purpose Tray FM1
Arch Sensor Paper Sensor Feed Clutch Pickup Solenoid Fixing Cooling Fan
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General Circuit Diagram
F To ADF Driver F
To ADF Driver PCB CN1 PCB CN10 To ADF Driver PCB CN2
CIS
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General Circuit Diagram
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Backup Data
Backup Data
Backup Data
Data Re- CLEAR User Backup Service Backup
place-
ment
User function > Initialize Menu COPIER > FUNCTION > CLEAR
Initialize Settings / Registration
Main System Initializ- Initializing Initializing Department ERR R-CON COUN HIST *2 ALL ERDS- Yes/No Method Location to be Yes/No Method Location
Con- Man- ing Ad- Menu Menu > In- ID Counter TER DAT stored to be stor-
troller age- dress itialize All All Clear ed
PCB *1 ment Book
Set-
tings
Menu Network Settings Clear - - Clear Clear - - - - - Clear - No - - No - -
System Management Settings Clear Clear - Clear Clear - - - - - Clear *3 - No - - No - -
Device Information Settings Clear - - Clear Clear - - - - - Clear - No - - No
Department ID Registraton Clear - - Clear Clear - - - - - Clear - No - - No - -
Department ID Counter Clear - - - Clear "Clear *5" - - - - Clear - No - - No - -
Department ID Settings Clear - - Clear Clear - - - - - Clear - No - - No - -
Security Settings Clear - - Clear Clear - - - - - Clear - No - - No - -
Select Country/Region Clear - - Clear Clear - - - - - Clear - No - - No - -
Remote UI Settings Clear - - Clear Clear - - - - - Clear - No - - No - -
Auto Online for Remote Scan Clear - - Clear Clear - - - - - Clear - No - - No - -
Restrict TX Function Clear - - Clear Clear - - - - - Clear - No - - No - -
Display Job Log Clear - - Clear Clear - - - - Clear Clear - No - - No - -
Use as USB Device Clear - - Clear Clear - - - - - Clear - No - - No - -
Google Cloud Print Settings Clear - - Clear Clear - - - - - Clear - No - - No - -
PDL Selection (Plug and Play) Clear - - Clear Clear - - - - - Clear - No - - No - -
Update Firmware Clear - - - Clear - - - - - Clear - No - - No - -
Address Book Clear - Clear - Clear - - - - - Clear - Yes RUI PC No - -
Serial Number - - - - - - - - - - - - No - - No - -
Total Counter - - - - - - - - - - - - No - - No - -
Error Code Clear - - - - - Clear - - - Clear - No - - No - -
Reader / ADF Adjustment Set- Clear - - - - - - Clear - - Clear - No - - No - -
tings
Service Counter Clear - - - - - - - Clear - Clear - No - - No - -
*4
communication management/ Clear - - - - - - - - Clear Clear - No - - No - -
print/jam/error alarm log
Embedded-RDS Settings Clear - - - - - - - - - Clear Clear No - - No - -
Toner level counter*6 - - - - - - - - - - - - No - - No - -
*1: Log data such as Mac address, USB serial number, printer-related setting values, scanner-related setting values, user data, and logs are initialized.
*2.The logs (communication management, print, jam, error, and alarm) are cleared.
*3.The system administrator ID and the password are changed back to the default values. ID: 7654321 / PWD: 7654321.
*4
-Setting of department ID count all clear.
-When preventing the count value from being cleared carelessly.
SERVICE MODE→COPIER→FUNCTION→SPLMAN→SPL93822
0: Enabled (Display), 1: Disabled (Hide)
Default value:0
*5
To set whether to disable clearing of department ID count.
SERVICE MODE→COPIER→FUNCTION→SPLMAN→SPL78788
0: Enabled (Display), 1: Disabled (Hide)
246
Backup Data
Default value: 0
*6
-ON/OFF of toner replacement counter display.
Enter the setting value, and then press Apply key.
Turn OFF/ON the main power switch.
COPIER→OPTION→USER→TNRB-SW
1(Display: Default), 0 (Hide)
- Display the Toner Bottle replacement counter
247
Soft Counter Specifications
COUNTER 2 to 6 can be changed from the service mode (COPIER > OPTION > USER > CNT-SW).
Meanings of symbols in tables
• Numbers 1, 2 indicated under "Counter Details": Number of counts for large size paper
• It can be changed by the service mode (COPIER > OPTION > USER > B4-L-CNT) so that the paper larger than B4 size can be counted as large size paper.
• Copy: Local copy
• Copy A: Local copy
• Print: PDL print + report print
• Print A: PDL print + report print
• Scan: Black and white scan + color scan
*This product does not have the function of "Remote Copy" and "Box Print".
248
Soft Counter Specifications
249
Soft Counter Specifications
*
-Settings of Counter 2 to 6 which are service mode items are not supported.
-Display can be switched in COPIER > OPTION > USER > TNRB-SW.
(the Remote-UI indication is non-support)
250