Gopalakrishnan

Tel: + 91 8547860830
Email: kgk2007@gmail.com

SUMMARY
More than 20 years of working experience in Human Resources Department (HRD) with top MNCs
in India, Qatar and Saudi Arabia; covering different roles and responsibilities in core HR strategic
& operational areas such as HR Budgeting, Manpower Planning, Organization Structure & its
alignment, HR Policies & Procedures, HR Process Formats, Job Descriptions, Delegation of Authority
Matrix (DoA), Talent Acquisitions, Performance Management & Annual Appraisal Processes, 3600
Feedback, Career Development & Succession Planning, Training & Development, Compensation &
Benefits, Grading & Level Classifications, Employee Grievances, Government Relations/
compliance with Labor Laws, Leave & Attendance Management, Payroll Management (WPS),
Medical Insurance, Rewards & Recognitions, Retention Strategies, Organizational Development
initiatives, Cost Reductions through centralized HR Processes & e-archives, Employee Satisfaction
Survey, Personnel Administration, HR Automation (e-HR), Total Quality Management (TQM – Six
Sigma), Employee Communications, HR Audit, ISO, JCIA, CBAHI, NABH Accreditation process for
Hospital sectors etc.
Specialized in Talent Acquisition & Management processes towards developing the future leaders
in the organization.
Creative in designing, developing & implementing a “Strategy Focused Organization” through
Balanced Score Card (BSC) process/tools with an aim to set SMART Corporate Goals/Objectives
and cascade down to Divisional, Departmental and functional level to individual KRAs/KPIs in line
with Company’s Mission, Vision & Values to achieve the maximum financial and non-financial results
for both internal & external customers.
Solid and diverse Human Capital Management (HCM) business experiences in different industries
covering ( Automobile, Health Care, Telecommunications, Constructions, Oil & Gas, FMCG and
Retail sectors) for large National and International Companies/clients.
Specialties: Excellence in designing, developing & implementing e-HR Modules (Core HR, Payroll,
MSS, ESS) on different platforms (Oracle ERP, SAP, Cloud based systems etc., Balanced Score
Card for top management team, Business Process Analysis, Leadership Management, Due Diligence
Process, IPO, Budget Preparation & Cost Control analysis, HRIS, HR Auditing, Team building, JCIA
Accreditations etc..
I am a determined, passionate and enthusiastic individual with incessant amounts of energy. I have
a track record of delivering success across a diverse industry, even in the most difficult and hostile
business environments. I lead from the front and am a true self-starter. I have a history of success
and believe I can add value to your organization.
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EMPLOYMENT HISTORY:

Nazih Group KSA.

Group HR & Admin Manager (Reporting to CEO).
From 29/12/2014 to 30/01/2019 - Al Khobar, Saudi Arabia.

An Al-Amoudi Holding Group, pioneer in Construction, Crusher, Food Division, FMCG & Cosmetics (Nazih
Group), and other Hospitality services in the Kingdom, with a total capacity of 920 employees.

Responsible for all HR functional activities including:

 Leading HR department of 12 staff.
 Design & Develop HR Strategy for Corporate & individual Business Divisions/units including Budgeting,
Manpower Planning, T&D etc..
 Responsible for full cycle of HR processes for across the group, such as:
 Annual Manpower Panning & budgeting in line with Corporate & BU Heads according to Business Plan.
 Build succession plan, career development plan, retention plan etc.,
 Hire top talented people through competency based recruitment process (including psychometric tests,
technical etc.) through highly professional agencies, head hunting, web portal/social media etc..
 Outsourcing plan for semi & non-skilled labors
 Conduct skills gap analysis to determine personnel needs
 Organize quarterly and annual performance review session
 Conduct Employee Satisfaction Survey to improve the overall OD interventions.
 Boost employee morale by implementing performance based bonuses
 Perform benchmark analysis of compensation & benefits
 Organize leadership & managerial training program with leading training institutions etc..
 Design & Develop HR P&P, Process Formats, DoA Matrix, SLA Management etc..
 Organization structure designing in line with MP&B.
 Payroll Management (WPS).
 Attend weekly HoDs meeting and present HR statistics and other core initiatives.
 Fulfillment of Saudisation/Nitaqat requirements.
 Lead the team through proper guiding to manage the areas of Employee Grievances, Training, Benefits
Administration, Personnel Administration, Government Relations, Attendance & Leave, Annual Appraisal
& contract renewal process, Rewards & Recognitions, Disciplinary actions etc.
 Lead the project teams for implementation of HRIS management and employee self-service modules.

Key Initiatives & Achievements:

 Timely filling of all critical positions as planned, which helps to achieve the overall set financial targets.
 Formed Senior Management Team and implemented weekly HoDs meeting; and monthly operational
review meeting by Business unit Heads.
 Developed score cards for CEO, GM, BU Heads, Department Heads and started quarterly review with
metrics.
 Developed HR Policies, Procedures, process formats, Delegation Authority Matrix and implemented across
the Group.
 Developed new Grading and C&B process chart.
 Developed job descriptions for 83 positions, which distributed & signed by all employees.
 Prepared employment contracts which distributed & signed by all employees.
 Prepared RFP for e-HR and identified suitable service provider and implemented in agreed time frame.
 Created Corporate HR department and centralized & controlled all core HR practices.
 Roll out of WPS payroll system including corrections in GOSI contributions.

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 Re-structured Medical Insurance scheme, which saved approx.. 1M/year.
 Outsourcing of bottom line manpower requirements, which saved approx.1.5M/year
 Implemented successfully the e-HR platform (HR automation) across the Group, thus able to control and
speedup the day to day HR activities.
 Helped other internal departments ( F&A, Marketing, IT, Administration, Sales, Supply Chain) to prepare
their Policies, Forms, DoA Matrix etc. to improve their operational effectiveness across the Group.
 Cost reduction of SR 3.5 M/year approx. through various HR initiatives including centralization of
recruitment, tie up with new outsourcing agencies, Ticketing, GR processes, General purchases, ERP
implementation etc..

Mazen Al Saeed Holding Company.

Group HR Specialist/Manager (Reporting to CEO).
From 01/07/2010 to 16/10/2014 - Al Khobar, Saudi Arabia.

Mazen Al-Saeed Holding Co.(MASHCO), designated as Group HR Specialist/Manager and was reporting to
CEO of the Company. The Group had total 21 Business Units with a capacity of 2300 employees.
Key Responsibilities:
 Responsible to set up a HR Department from Scratch by establishing HR Policy & Procedures, Performance
Management System, Selection & implementation of Oracle ERP System, Compensation & Benefits,
Organizational Structure design, T&D, DoA structure, Merger & Acquisitions etc..
 Responsible for hiring Managers & above positions across the group by using competency based recruitment
practices to keep the right set of people for the future growth.

Key Achievements:
 Implemented Three Years Corporate Strategic HR Planning & Development for Mashco Group and its allied
21 Business Units.
 Developed & implemented Group’s HR Policies & Procedures.
 Developed & implemented Job Descriptions for all Key Positions.
 Developed & Implemented unique Salary & Grading levels across the Group.
 Successfully implemented Oracle ERP HR Modules (HR Personnel, Payroll, and Self Services) across the
Group.
 Developed & implemented Delegation Authority Matrix for HR, F&A, IT and Materials Management.
 Designed & developed Organization Structures for the Group and its each Business Units.
 Introduction & implementation of E-Attendance system across the Group.
 Annual goal settings & appraisal process for all Key positions across the Group.
 Filled all critical positions (CFO, IT Head, and GMs for various Trading Sectors, F&A Manager, Chief
Accountants and other junior positions) as per Manpower Planning & Budgeting.
 Fulfillment of Nitaqat requirements as per norms.
 Developed Succession planning for critical positions.
 Organized Leadership Training program for Top Management Team.
 Cost reduction plan by centralizing Recruitment process, Employee Ticketing, Medical Insurance, Government
Relations processes, Printing & Stationary distributions, Employee Assets distributions etc..
 Tie-ups with Hotels, Travel Agencies, Recruitment Agencies, Insurance Companies, Training Institutes etc.
 Retention of Key Positions by adopting smart retention tools across the Group.
 Implemented various Rewards & Recognition packages & certification programs across the Group.
 Streamlined all Government Relations/Labor Law issues across the Group in order to speed up the GR
processes and reduce the operational cost.
 Implemented fixed asset management for HR & Admin Dept.

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 Designed, Developed & implemented various HR MIS Reports through Excel/Oracle ERP sys.

Diplomat Group WLL – Qatar.

Group HR & Admin Manager (Reporting to CEO).
From 19/06/2008 to 19/06/2010 - Doha, Qatar.

Diplomat Group is one of the major MEP support provider for major construction/contracting clients in Qatar.
Also they are into various trading business like Switchgear/Transformers Manufacturing, Hospitality services,
FMCG etc.. The Group had total 7 Business Units with a capacity of 1250 employees.

Responsible for handling the entire gamut of HR & Administration department such as:

 HR & Administration Budget preparation.  Fleet Management.

 Manpower Planning & Talent Acquisition.
 Attendance & Payroll process.
 Employee Grievance handling.
 Government Relations
 Labor Camp Management.
 Administration Management.
 Performance Appraisal Management.
 Health & Safety Management.
 Disciplinary/termination practices etc.

Idea Cellular Limited, Pune – India.

Manager – Corporate HR & TQM.
From 18/06/1996 – 10/06/2008 (12 Years).

Idea Cellular Limited (Aditya Birla Group), designated as Manager - Corporate HR & TQM and was
reporting to CHRO. The total manpower capacity while leaving was 3000+ employees.

Key Responsibilities:

Handling the entire gamut of HR activities for Corporate Office (650 employees) , such as HR & Admin Budgets,
Manpower Planning, Talent Acquisition, Training & Development, Succession Planning, HR Policies & Procedures,
Compensation & Benefits, Balanced Score Card, Payroll Management, Performance Appraisal, OD initiatives,
Gallup Survey, Employee Relations, HRMIS, HR Audit, Compliances & Maintenance of HR Records, Facilities &
Admin., IPO Due Diligences, and Merger & Acquisition Processes, Event Management etc.

Major Achievements:
 Setting up an international standard of HR department with end to end automated processes.
 HR Due Diligence Report/documentation process during Company’s merger & acquisitions with TATA
Cellular, RPG Cellular and Escotel Mobile Communications.
 Designing & Developing PMS Guidelines, Formats etc.,
 360 Degree Feedback process for Senior Management Team.
 Implemented hand punch attendance system to streamline the attendance & payroll process.
 Implementation of HR Policies & Procedures and adhere to compliance.
 IPO – HR Due Diligence Documentation.
 Implementation of HRMIS system (People Soft).
 Salary Benchmarking & Compensation Review.
 HR Restructuring as per the business requirements.
 Implemented cost reduction exercise through web enabled portals etc.

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Personal Development:
 Participated various HR, Financial, Marketing training programs conducted by Dale Carnegie, IIMA and
other top faculties from India & UK.
 Received many rewards & recognition certificates, momentous, Gifts from top management towards my
sincerity and dedicated hard work.

Kinetic Honda Motors.

Senior HR Executive (Reporting to VP - HR).
From 01/07/1994 to 30/05/1996 - Pune, India.

Kinetic Honda Motors (Firodia Group), designated as Senior Executive HR and responsible to handle all
personnel departments day to day HR & Admin issues, and was reporting to Vice President – HR. The total
manpower capacity while leaving was 1700 employees.

Key Responsibilities :
 HR Budget preparation.
 Manpower Planning & Recruitment process.
 Training & Development.
 Leave Management.
 Industrial Relation Processes.
 Attendance & Payroll Management.
 Shops & Establishment Act process.
 PF, Gratuity, ESIC, Superannuation process.

Educational:
 MBA (HR &IR) in 1994 from University of Pune.
 B.Com in 1991 from Madras University.
 Pre-degree (10+2) in 1988 from Calicut University.
 SSLC in 1986 from Kerala State Education Board.

Professional Enhancements:

 Broad knowledge of People Soft, SAP & Oracle ERP HR Modules implementation.
 Six Sigma – Green Belt Certification.
 Training on Strategic Management (Making Strategy Happen) by IIR Middle East.
 Balanced Score Card, Cascading & Implementation of BSC by IIR Middle East.
 Team Building, IQWL (Improving Quality of Work & Life).
 Training program on leadership skills, Communication skills, Time Management etc.

Computer Competencies:

 Broad implementation knowledge of Oracle ERP 11i, People Soft, SAP etc.
 Well versed with MS- OFFICE PACKAGE (MS-Word, MS-PowerPoint, MS-Excel, MS Access)etc.
Personal Information:
Date of Birth : May 15, 1969.
Marital Status : Married with two children.
Languages Known : English, Hindi, Marathi, Kannada, Tamil & Malayalam.

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