Table 1. Establishment of Complaints and Grievance Machinery (MC 93-022)
Policies and Standards Yes No Remarks
1. Is there a Complaints and Grievance Machinery in the PNP office/station? 2. Is the composition of Grievance Machinery in accordance with MC 93-022? 3. Is there a strict observance of procedure in filing, hearing and settling complaint/ grievance? 4. Are complaints/grievances settled at the lowest possible level?
What are the common employee grievances and their causes?