JOB STRESS

By Khalil Hashmi

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 Topics To Be Covered

• What is Stress ?
• Sources of Stress
• Symptoms of Stress
• Stress & Job Performance
• Eustress & Distress
• Effects of Stress on Individuals
• Effects of Stress on Organization
• Managing Stress
–Individual Stress Management
–Organizational Stress Management
• Sources of Data 2
What is Stress ?

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 What is Stress ?
Stress is a part of everyone’s everyday life and its not only involves
in the workplace and the home but also in our general
environment. There is no definition of stress that Everyone
agrees on, what is stressful for one person may be pleasurable or
have little effect on others and we all react to stress differently.
Someone says that
• “Stress is basically a disconnection from the earth”
It means that when a person in a stressful condition he can’t continue
his routine life. He basically cuts from the world and he feel
loneliness. He don’t know what he have done, and what he is going
to do in next moment.
Simply you can say that
“ Stress is the non-specific response of the body to any demand
made on it ” 4
 What is Job Stress ?

• Job stress can be defined as

• The harmful physical and emotional responses that occur when
the requirements of the job do not match the capabilities,
resources, or needs of the worker. Job stress can lead to poor
health and even injury.

• The nature of work is changing at whirlwind speed. Perhaps now

more than ever before, job stress poses a threat to the health of
workers and, in turn, to the health organizations. Through its
research program in job stress and through educational materials
such as this booklets, trainings programs and establishment of
stress management these are committed to providing
organizations with knowledge to reduce this threat.
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Sources Stress ?
( Stressor )

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 Sources of Stress

Stressor

The person or event that triggers the stress response, it can be

organization, personal or environmental factors that can become
the source of stress.

 Organizational Factors
 Personal Factors
 General Environment

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Organizational
Factors

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 Sources of Stress

Organizational Factors
• Task demanded (Extra Task,
• Long hours (Overtime without reward)
• Role demanded (More span of control causes more stress)
• Interpersonal demand (Individual expectations)
• Organizational structure (Management hierarchy)
• Organizational Leadership (Behavior of top management )
• Unrealistic Goals
• Low levels of support from supervisors
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Personal Factors

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 Sources of Stress

 Personal Factors

• Family Problems
• Financial Problems
• Living Conditions
• Desire of Self Actualization
• Memories > Some bad events or horror able incidents
disturb you in future.
• Repentance > Some bad actions that a person had done in
past can stress him in future.
• Any disease

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Environmental
Factors

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 Sources of Stress

 Other Environmental Factors

• Jam traffic
• Unrelenting rain
• Chilling heat
• Aggressive cold
• Excessive noise
• Polluted Environment
• Inadequate lighting

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Symptoms of
Stress

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Physiological Symptoms

Psychological Symptoms

Behavioral Symptoms

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Physiological
Symptoms

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 Symptoms of Stress

 Physiological Symptoms
• Short-term physiological symptoms
• Fast heart beat
• trembling of lips, hands, grinding teeth
• Increased sweating
• Cool skin, cold hands
• Feet feelings nausea
• Rapid breathing
• Tense Muscles
• Dry mouth
• Frequent urination
• Increased or decreased appetite
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 Symptoms of Stress

• Long-term physiological symptoms

• Continuous back pain
• Continuous Spasmodic pains in the neck and shoulders
• Digestive problem
• Headaches and pains
• Long-term tiredness
• Palpitations, Heart attacks
• Strokes hypertension
• Chest pain,
• Baldness (Hair Loss)
• Forgetfulness
• Allergies
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Psychological
Symptoms

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 Symptoms of Stress

• Psychological symptoms
• Worry or anxiety
• Confusion in Decision making
• Inability to concentrate
• Nervousness by events
• Depression
• Shot-temper
• Frustration
• Relaying more on medicine
• Insomnia (Sleeplessness)
• Nightmares (disturbing dreams)
• Suicidal thoughts
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Behavioral
Symptoms

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 Symptoms of Stress

• Behavioral Symptoms
• Talking too fast or too loud
• Bad modes being irritable
• Being frequent Aggression
• Overreaction & reacting emotionally
• Having difficulty in decision making
• Making more mistakes
• Increasing absenteeism
• Feelings of loneliness or worthlessness
• Lies or excuses to cover up poor work
• Social withdrawal and isolation
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Stress and Job
Performance

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 Stress & Job Performance

• Stress can affect the performance in both ways positive and

negative as well. Stress can described both in positive and
negative way.
• Positive Stress
Stress is said to be positive when the situation offers an
opportunity for one to gain something; and our body is in the
condition to accomplish that demand with out any difficulty.
Positive stress is also called Eustress. In Eustress productivity
increased.
• Negative Stress
Stress is said to be negative when the demands are placed on us
and our body refused to accomplish that demand.
After a point of Fatigue (Extreme tiredness) Distress stage came.
In distress productivity decreased. 24
Human Function Curve

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 Effects of
Stress on
Human Body

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 Effects of Stress on
Human Body
Stress related mental disorders have become the
fastest growing occupational disease. And alarming
thing is that stress is related to the diseases that are
leading causes of death. Where stress is affecting the
worker’s ability to perform the job, it also creating
major problems in the human body as well.
Physical or mental stresses may cause physical
illness as well as mental or emotional problems. Here
are the parts of the body most effected by the stress.
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Effects of Stress
Human Body

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 Effects of
Stress on
Organization

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 Effects of Stress on
Organization
Where stress is affecting the workers, it also creating some major
major problems in the organizational operations.
• Poorer decision making
• Decreased creativity
• Reduced work efficiency or productivity
• Lost work time
• Increased Expenditures
• Increased number of minor accidents
• Problems in communication
• Excessive gambling
• Increased Turnover

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 Stress
Management
• Individual Stress Management
• Organizational Stress Management

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Individual Stress
Management

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 Managing Stress

•Individual Stress Management

• Time management
• Manage Change
• Get fit
• Let it go
• Social support
• Relaxation
• Physical Exercise
• Set personal goals
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 Managing Stress
• Individual Stress Management
• Go to bed earlier
• Take a good break (vacation)
• Change work environment if possible
• Time management strategies
• Talk to people and get support
• Get away from situation causing stress
• Positive thinking

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Organizational Stress
Management

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 Managing Stress
• Organizational Stress Management
• Improved personnel selection and job placement
• Training
• Use of realistic goal setting
• Redesigning of jobs
• Promotion
• Job Enrichment
• Job Rotation
• Increased employee involvement
• Improved organizational communication 36
 Managing Stress
• Organizational Stress Management
• Focuses on people’s work demands
• Focuses on ways to reduce distress at work
• Offering employee sabbaticals
• Establishment of corporate wellness programs
• Training
• Time management
• Give rewards and incentives
• Coping skills
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 Sources of Data

Websites of the following

Organizations about stress

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Thank You

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Questions

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