List of Interested Parties
Interested party Their needs and expectations
Quality, price, & delivery of products and
Customers
services
Increase scope and volume of purchase
Long-term contractual arrangements
Suppliers
Information of future requirements
Mutual benefit and continuity
Good work environment
Job security
Employees
Health / safety / training
Promotion / recognition and reward
Increased growth, sales & profitability
Management
Efficiency & effectiveness of operations
Compliance with applicable requirements
Regulatory Bodies and industry standards / submission of
reports
Environmental protection/Ethical behavior/
growth in business and taxes to build
Government
infrastructure to support community
services, activities and institutions.
* Not directly address in the QMS
The above List of Intrested Parties is reviewed during the Management Review.
F-CUSS-1 Rev 0 (5/1/17)
Our requirements to them QMS Processes
Orders accurately taken Sales and customer service process*
Products arrive on time Shipping and logistics process
All products specifications met Inspection process
Accurate purchase orders
Purchasing process
Correct flow down of requirements
Accounts payable process*
Timely payment of invoices
Clean safe work environment
Training process
Clear instructions and training
Payroll process*
Paychecks accurate and on time
Human resources process
Resolution of grievances
Management review process
Correct and current information
Analysis of data
for decision making
Internal audits
Listing of applicable regulations
Regulatory compliance
Regulatory compliance process*
Appropriate Code of Federal
Complie with federal laws
Regulations*