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Service Manual
Copyright
Copyright © 2012 Nokia. All rights reserved.
Reproduction, transfer, distribution or storage of part or all of the contents in this document in any form
without the prior written permission of Nokia is prohibited.
Nokia, Nokia Connecting People, and Nokia X and Y are trademarks or registered trademarks of Nokia
Corporation. Other product and company names mentioned herein may be trademarks or tradenames of
their respective owners.
Nokia operates a policy of continuous development. Nokia reserves the right to make changes and
improvements to any of the products described in this document without prior notice.
Under no circumstances shall Nokia be responsible for any loss of data or income or any special, incidental,
consequential or indirect damages howsoever caused.
The contents of this document are provided "as is". Except as required by applicable law, no warranties of
any kind, either express or implied, including, but not limited to, the implied warranties of merchantability
and fitness for a particular purpose, are made in relation to the accuracy, reliability or contents of this
document. Nokia reserves the right to revise this document or withdraw it at any time without prior notice.
The availability of particular products may vary by region.
IMPORTANT
This document is intended for use by qualified service personnel only.
Warnings
• IF THE DEVICE CAN BE INSTALLED IN A VEHICLE, CARE MUST BE TAKEN ON INSTALLATION IN VEHICLES FITTED
WITH ELECTRONIC ENGINE MANAGEMENT SYSTEMS AND ANTI-SKID BRAKING SYSTEMS. UNDER CERTAIN FAULT
CONDITIONS, EMITTED RF ENERGY CAN AFFECT THEIR OPERATION. IF NECESSARY, CONSULT THE VEHICLE DEALER/
MANUFACTURER TO DETERMINE THE IMMUNITY OF VEHICLE ELECTRONIC SYSTEMS TO RF ENERGY.
• THE PRODUCT MUST NOT BE OPERATED IN AREAS LIKELY TO CONTAIN POTENTIALLY EXPLOSIVE ATMOSPHERES,
FOR EXAMPLE, PETROL STATIONS (SERVICE STATIONS), BLASTING AREAS ETC.
• OPERATION OF ANY RADIO TRANSMITTING EQUIPMENT, INCLUDING CELLULAR TELEPHONES, MAY INTERFERE
WITH THE FUNCTIONALITY OF INADEQUATELY PROTECTED MEDICAL DEVICES. CONSULT A PHYSICIAN OR THE
MANUFACTURER OF THE MEDICAL DEVICE IF YOU HAVE ANY QUESTIONS. OTHER ELECTRONIC EQUIPMENT MAY
ALSO BE SUBJECT TO INTERFERENCE.
• BEFORE MAKING ANY TEST CONNECTIONS, MAKE SURE YOU HAVE SWITCHED OFF ALL EQUIPMENT.
Cautions
• Servicing and alignment must be undertaken by qualified personnel only.
• Ensure all work is carried out at an anti-static workstation and that an anti-static wrist strap is worn.
• Ensure solder, wire, or foreign matter does not enter the telephone as damage may result.
• Use only approved components as specified in the parts list.
• Ensure all components, modules, screws and insulators are correctly re-fitted after servicing and
alignment.
• Ensure all cables and wires are repositioned correctly.
• Never test a mobile phone WCDMA transmitter with full Tx power, if there is no possibility to perform the
measurements in a good performance RF-shielded room. Even low power WCDMA transmitters may disturb
nearby WCDMA networks and cause problems to 3G cellular phone communication in a wide area.
• During testing never activate the GSM or WCDMA transmitter without a proper antenna load, otherwise
GSM or WCDMA PA may be damaged.
QUALIFIED SERVICE
Only qualified personnel may install or repair phone equipment.
ESD protection
Nokia requires that service points have sufficient ESD protection (against static electricity) when servicing
the phone.
Any product of which the covers are removed must be handled with ESD protection. The SIM card can be
replaced without ESD protection if the product is otherwise ready for use.
To replace the covers ESD protection must be applied.
All electronic parts of the product are susceptible to ESD. Resistors, too, can be damaged by static electricity
discharge.
All ESD sensitive parts must be packed in metallized protective bags during shipping and handling outside
any ESD Protected Area (EPA).
Every repair action involving opening the product or handling the product components must be done under
ESD protection.
ESD protected spare part packages MUST NOT be opened/closed out of an ESD Protected Area.
For more information and local requirements about ESD protection and ESD Protected Area, contact your local
Nokia After Market Services representative.
Company policy
Our policy is of continuous development; details of all technical modifications will be included with service
bulletins.
While every endeavour has been made to ensure the accuracy of this document, some errors may exist. If
any errors are found by the reader, NOKIA MOBILE PHONES Business Group should be notified in writing/e-
mail.
Please state:
• Title of the Document + Issue Number/Date of publication
• Latest Amendment Number (if applicable)
• Page(s) and/or Figure(s) in error
Battery information
Note: A new battery's full performance is achieved only after two or three complete charge and
discharge cycles!
The battery can be charged and discharged hundreds of times but it will eventually wear out. When the
operating time (talk-time and standby time) is noticeably shorter than normal, it is time to buy a new battery.
Use only batteries approved by the phone manufacturer and recharge the battery only with the chargers
approved by the manufacturer. Unplug the charger when not in use. Do not leave the battery connected to
a charger for longer than a week, since overcharging may shorten its lifetime. If left unused a fully charged
battery will discharge itself over time.
Temperature extremes can affect the ability of your battery to charge.
For good operation times with Li-Pol batteries, discharge the battery from time to time by leaving the product
switched on until it turns itself off (or by using the battery discharge facility of any approved accessory
available for the product). Do not attempt to discharge the battery by any other means.
Use the battery only for its intended purpose.
Never use any charger or battery which is damaged.
Do not short-circuit the battery. Accidental short-circuiting can occur when a metallic object (coin, clip or
pen) causes direct connection of the + and - terminals of the battery (metal strips on the battery) for example
when you carry a spare battery in your pocket or purse. Short-circuiting the terminals may damage the battery
or the connecting object.
Leaving the battery in hot or cold places, such as in a closed car in summer or winter conditions, will reduce
the capacity and lifetime of the battery. Always try to keep the battery between 15°C and 25°C (59°F and 77°
F). A phone with a hot or cold battery may temporarily not work, even when the battery is fully charged.
Batteries' performance is particularly limited in temperatures well below freezing.
Do not dispose of batteries in a fire!
Dispose of batteries according to local regulations (e.g. recycling). Do not dispose as household waste.
1 — General Information
Table of Contents
Product selection................................................................................................................................................... 1–5
Product features and sales package.................................................................................................................... 1–6
Product and module list ....................................................................................................................................... 1–8
Mobile enhancements........................................................................................................................................... 1–9
Technical specifications ..................................................................................................................................... 1–12
Transceiver general specifications .............................................................................................................. 1–12
Main RF characteristics for GSM850/900/1800/1900 and WCDMA V/II/I phones .................................... 1–12
Main RF characteristics for GSM850/900/1800/1900 and WCDMA VIII/V/II/I phones............................. 1–14
Battery endurance......................................................................................................................................... 1–16
Environmental conditions ............................................................................................................................ 1–16
List of Tables
Table 1 Audio ......................................................................................................................................................... 1–9
Table 2 Car........................................................................................................................................................... 1–10
Table 3 Data ........................................................................................................................................................ 1–11
Table 4 Power ..................................................................................................................................................... 1–11
Table 5 Other ...................................................................................................................................................... 1–11
List of Figures
Figure 1 View of RM-808/RM-823 ........................................................................................................................ 1–5
Product selection
RM-808 and RM-823 are GSM/WCDMA dual-mode handportable monoblock multimedia computers with a
capacitive touch UI, integrated GPS (A-GPS OMA SUPL) and WLAN. RM-808 supports GSM 850/900/1800/1900,
WCDMA I/II/V and LTE B4/B17 bands, GPRS/EGPRS and WCDMA/HSDPA/HSUPA data bearers. RM-823 supports
GSM 850/900/1800/1900 and WCDMA I/II/V/VIII bands, GPRS/EGPRS and WCDMA/HSDPA/HSUPA data bearers.
For WCDMA the maximum bit rate is up to 384 kbit/s for downlink and 384 kbit/s for uplink with simultaneous
CS speech or CS video (max. 64 kbit/s). RM-808 supports HSDPA category 14 with downlink peak data rate up
to 21 Mbit/s (in limited use cases), HSUPA belongs to category 6 with uplink peak data rate up to 5.8 Mbit/s
(in limited use cases). RM-808 also supports LTE category 3 with a maximum bit rate of up to 70 Mbit/s for
downlink and up to 24 Mbit/s for uplink. RM-823 supports HSDPA + dual carrier category 24 with downlink
peak data rate up to 42 Mbit/s (in limited use cases), HSUPA belongs to category 6 with uplink peak data rate
up to 5.8 Mbit/s (in limited use cases). The device also supports RX diversity.
In PS/CS mode, RM-823 supports DTM with multi slot class 11 (max. 4 RX + 3 TX, sum 5). With EGPRS this means
a maximum download speed of up to 236.8 kbit/s simultaneously with speech. With GPRS this means a
maximum download speed of up to 64.2 kbit/s simultaneously with speech.
In PS only mode, RM-808 supports MSC 10, a maximum of 4 RX + 2 TX, sum 5 timeslots resulting in a maximum
download speed of up to 236 kbit/s with EGPRS, and up to 177 kbit/s with GPRS. In PS only mode, RM-823
supports MSC 12, a maximum of 5 RX + 4 TX, sum 6 timeslots resulting in a maximum download speed of up
to 296 kbit/s with EGPRS, and up to 107 kbit/s with GPRS.
The device has a large AMOLED 4.3” (800 x 480 pixels) ClearBlack WVGA touch display with 16 million colors
and support for pinch zoom. It also has an 8 megapixel autofocus camera with Carl Zeiss optics, 3 x digital
zoom and an integrated dual LED flash. The device supports two-way video calls with two integrated cameras,
one on the front and one on the back.
The MMS implementation follows the OMA MMS standard release 1.3. The browser is a highly advanced
Internet browser also capable of viewing operator domain XHTML Mobile Profile (MP) content. The device
also supports Bluetooth 2.1 + EDR standard with A2DP.
The device uses Windows Phone 7.5 operating system (release 7.5, Mango) and supports the full Web Browser
for Internet Explorer 9 with desktop rendering which brings desktop-like Web browsing experience to mobile
devices.
Imaging
Main camera:
• Sensor: 8 megapixel
• Carl Zeiss Optics: Tessar™ lens
• F number/Aperture: F2.2
• Digital zoom: 3x
• Auto focus: Two-stage capture key
• Focal length: 28 mm (35 mm equivalent)
• Focus range: 10 cm ~ infinity
• Flash: Integrated dual LED flash
• Macro focus distance: 10-50 cm
Secondary camera:
• Sensor: 1 megapixel VGA, 30 fps
• F number/Aperture: F2.4
Video:
• Video resolution: 720p, 16:9, 1280 x 720, 30fps
• Audio recording: AAC (AMR for MMS)
• Video stabilization
• Video clip length: Max. 90 min
• Video file format: .mp4 H.264 (for lower fps)
• White balance: automatic, sunny, cloudy, incandescent, fluorescent
• Scene: automatic, night
• Zoom (digital): 3x
• Video recording indicator
Photo:
• Aspect ratio: 16:9 (7.1 Mpix), 4:3 (8 Mpix), 3:2 (7 Mpix)
• View finder: Full screen view finder
• Still image resolutions: up to 8 megapixel: 3248 x 2448
• Still image file format: JPEG/EXIF
• Auto focus
• Auto exposure: center weighted AE
• Image orientation: automatic
• Automatic red eye removal
• Exposure compensation: +2 ~ -2EV at 0.5 step
• White balance: automatic, sunny, cloudy, incandescent, fluorescent
• Scene: automatic, sports, portrait, close-up, landscape, night
• Zoom (digital): up to 3x
View
• 4.3” ClearBlack AMOLED WVGA (800 x 480 pixels) color display, up to 16M colors, 16:9 aspect ratio
• Dipro sensor - a combination of ALS and proximity. ALS to optimize display brightness and power
consumption. Proximity for turning off the display when in a call for power consumption.
• Slideshow from Pictures
Share
• Share effortlessly from Pictures or after capture
• Video sharing support (WCDMA services)
• Online Album: Image/Video uploading from Pictures
Store
• 16 GB internal memory (no SD slot)
• 512 MB SDRAM
• Easy to transfer and organize photos and video between your device and a compatible PC
Music
• Digital music player: supports MPEG-4 AAC/ AAC+/ eAAC+/ MPEG-1 audio Layer3 (MP3)/ WMA Pro 9 and 10
• Synchronise music with Zune PC application
• Stereo FM radio (87.5-108 MHz /76-90 MHz)
• Bluetooth speakers
• Integrated handsfree speaker
• Nokia Music Headset (WH-902), inbox
Media
• Full-screen video playback to view downloaded, streamed or recorded video clips
• Supported video formats: MPEG-4 , H.264/AVC, H.263/3GPP, WMV, AVI, Mov
Productivity
Context management:
• Internet Explorer 9 with desktop rendering
• OMA DRM version 2.0
• OTA provisioning
Messaging:
• E-mail (SMTP, IMAP4, POP3), MMS, SMS, unified editor
Office applications:
• Viewing of email attachments – .doc, .xls, .ppt, .pdf, .zip
• Mail for Exchange
• Rich HTML
• Office 365
PIM:
• Contacts, calendar, calculator, clock, To-do, Notes
Synchronization:
Issue 1 NOKIA INTERNAL USE ONLY Page 1 – 7
Copyright © 2012 Nokia. All rights reserved.
RM-808; RM-823
General Information
Connectivity
• Integrated GPS (A-GPS OMA SUPL)
• WLAN - IEEE802.11 g/b/n with 2.4GHz
• Micro USB interface with USB 2.0 high speed
• Bluetooth wireless technology 2.1 + EDR
• Nokia 3.5 mm AHJ connector
Sales package
• Transceiver RM-808 or RM-823
• Battery (BP-6EW) embedded in transceiver
• USB charger (AC-16)
• Music headset (WH-902)
• Connectivity cable (CA-190CD)
• Micro SIM card
• SIM door key
• Product information booklet
• Quick Start Guide
Mobile enhancements
Table 1 Audio
Enhancement Type
Music headsets WH-902 (inbox)
Wireless music receiver MD-20W
Mini speakers MD-50W
Hearing aids LPS-5
Wired headsets WH-208
WH-902
WH-920
WH-930
Enhancement Type
Bluetooth headsets BH-106
BH-108
BH-109
BH-110
BH-111
BH-112
BH-214
BH-217
BH-218
BH-219
BH-220
BH-221
BH-310
BH-504
BH-505
BH-608
BH-609
BH-610
BH-904
BH-905
BH-905i
BH-907
Nokia J (BH-806)
Table 2 Car
Enhancement Type
Nokia Universal Mobile Holder CR-114
CR-115
CR-122
CR-123
HH-22
Wireless plug-in car handsfree HF-210
HF-310
HF-510
Enhancement Type
Car kit CK-100
CK-200
Multimedia car kit CK-300
Display car kit CK-600
Mobile charger DC-11K
DC-16
DC-17
DC-20
Table 3 Data
Enhancement Type
Connectivity cable CA-101
CA-126
CA-157
CA-185CD
CA-189CD
CA-190CD (inbox)
Table 4 Power
Enhancement Type
Battery 1830 mAh Li-Polymer BP-6EW
Travel charger AC-10
AC-10C
AC-10UC
AC-16 (inbox)
AC-50U
Table 5 Other
Enhancement Type
Soft cover CC-1037
Hard cover CC-3038
Screen protector CP-5045
Technical specifications
Parameter Unit
Cellular system GSM850, EGSM900, GSM1800/1900, WCDMA V (850), WCDMA II
(1900), WCDMA I (2100), LTE B4 and LTE B17
Main antenna GSM850: 869 - 894 MHz
Rx frequency band EGSM900: 925 - 960 MHz
GSM1800: 1805 - 1880 MHz
GSM1900: 1930 - 1990 MHz
WCDMA V (850): 869 - 894 MHz
WCDMA II (1900): 1930 - 1990 MHz
WCDMA I (2100): 2110 - 2170 MHz
LTE B4: 2110 – 2155 MHz
LTE B17: 734 – 746 MHz
Diversity antenna WCDMA V (850): 869 – 894 MHz
Rx frequency band WCDMA II (1900): 1930 – 1990 MHz
WCDMA I (2100): 2110 – 2170 MHz
LTE B4: 2110 – 2155 MHz
LTE B17: 734 – 746 MHz
Main antenna GSM850: 824 - 849 MHz
Tx frequency band EGSM900: 880 - 915 MHz
GSM1800: 1710 - 1785 MHz
GSM1900: 1850 - 1910 MHz
WCDMA V (850): 824 - 849 MHz
WCDMA II (1900): 1850 - 1910 MHz
WCDMA I (2100): 1920 - 1980 MHz
LTE B4: 1710 – 1755 MHz
LTE B17: 704 – 716 MHz
Parameter Unit
Output power GSM850: +5 ...+33 dBm/3.2 mW ... 2 W
GSM900: +5 … +33 dBm/3.2 mW … 2 W
GSM1800: +0 … +30 dBm/1 mW … 1 W
GSM1900: +0 … +30 dBm/1 mW … 1 W
WCDMA V (850): -50 ... +23 dBm/0.01 μW ... 251 mW
WCDMA II (1900): -50 ... +23 dBm/0.01 μW ... 251 mW
WCDMA I (2100): -50 ... +23 dBm/0.01 μW ... 251 mW
LTE B4: -39 … +23 dBm /125 uW … 251 mW
LTE B17: -39 … +23 dBm /125 uW … 251 mW
EDGE output power EDGE850: +5 … +27 dBm/3.2 mW … 501 mW
EDGE900: +5 … +27 dBm/3.2 mW … 501 mW
EDGE1800: +0 … +26 dBm/1 mW … 398 mW
EDGE1900:+0 … +26 dBm/1 mW … 398 mW
Number of RF channels GSM850: 124
GSM900: 174
GSM1800: 374
GSM1900: 299
WCDMA V (850): 108
WCDMA II (1900): 289
WCDMA I (2100): 277
LTE B4: 449
LTE B17: 119
Channel spacing GSM850: 200 kHz
GSM900: 200 kHz
GSM1800: 200 kHz
GSM1900: 200 kHz
WCDMA V (850): 100/200 kHz
WCDMA II (1900): 100/200 kHz
WCDMA I (2100): 200 kHz
LTE B4: 100 kHz
LTE B17: 100 kHz
Parameter Unit
Number of Tx power levels GSM850: 15
GSM900: 15
GSM1800: 16
GSM1900: 16
WCDMA V (850): 75
WCDMA II (1900): 75
WCDMA I (2100): 75
LTE B4: 62
LTE B17: 62
Parameter Unit
Cellular system GSM850, EGSM900, GSM1800/1900, WCDMA VIII (900), WCDMA V
(850), WCDMA II (1900) and WCDMA I (2100)
Main antenna GSM850: 869 - 894MHz
Rx frequency band EGSM900: 925 - 960 MHz
GSM1800: 1805 - 1880 MHz
GSM1900: 1930 - 1990 MHz
WCDMA VIII (900): 925 - 960 MHz
WCDMA V (850): 869 – 894 MHz
WCDMA II (1900): 1930 - 1990 MHz
WCDMA I (2100): 2110 - 2170 MHz
Diversity antenna WCDMA VIII (900): 925 – 960 MHz
Rx frequency band WCDMA I (2100): 2110 – 2170 MHz
Main antenna GSM850: 824 - 849 MHz
Tx frequency band EGSM900: 880 - 915 MHz
GSM1800: 1710 - 1785 MHz
GSM1900: 1850 - 1910 MHz
WCDMA VIII (900): 880 - 915 MHz
WCDMA V (850): 824 – 849 MHz
WCDMA II (1900): 1850 - 1910 MHz
WCDMA I (2100): 1920 - 1980 MHz
Parameter Unit
Output power GSM850: +5 ...+33 dBm/3.2 mW ... 2 W
GSM900: +5 … +33 dBm/3.2 mW … 2 W
GSM1800: +0 … +30 dBm/1 mW … 1 W
GSM1900: +0 … +30 dBm/1 mW … 1 W
WCDMA VIII (900): -50 ... +23 dBm/0.01 μW ... 251 mW
WCDMA V (850): -50 … +23 dBm /0.01uW … 251 mW
WCDMA II (1900): -50 ... +23 dBm/0.01 μW ... 251 mW
WCDMA I (2100): -50 ... +23 dBm/0.01 μW ... 251 mW
EDGE output power EDGE850: +5 … +27 dBm/3.2 mW … 501 mW
EDGE900: +5 … +27 dBm/3.2 mW … 501 mW
EDGE1800: +0 … +26 dBm/1.0 mW … 398 mW
EDGE1900: +0 … +26 dBm/1.0 mW … 398 mW
Number of RF channels GSM850: 124
GSM900: 174
GSM1800: 374
GSM1900: 299
WCDMA VIII (900): 152
WCDMA V (850): 108
WCDMA II (1900): 289
WCDMA I (2100): 277
Channel spacing 200 kHz (WCDMA II and V 100/200 kHz)
Number of Tx power levels GSM850: 15
GSM900: 15
GSM1800: 16
GSM1900: 16
WCDMA VIII (900): 75
WCDMA V (850): 75
WCDMA II (1900): 75
WCDMA I (2100): 75
Battery endurance
Environmental conditions
Temperature conditions
Humidity
Relative humidity range is 5...95%.
The HW module is not protected against water. Condensed or splashed water might cause malfunction. Any
submersion of the phone will cause permanent damage. Long-term high humidity, with condensation, will
cause permanent damage because of corrosion.
Vibration
The module should withstand the following vibrations:
• 5 - 10 Hz; +10dB / octave
• 10 - 50 Hz; 5.58 m2 / s3 (0.0558 g2/ Hz)
• 50 - 300 Hz; - 10 dB / octave
ESD strength
Conducted discharge is 8 kV (>10 discharges) and air contact 15 kV ( >10 discharges ).
The standard for electrostatic discharge is IEC 61000-4-2, and this device fulfils level 4 requirements.
RoHS
This device uses RoHS compliant components and lead-free soldering process.
Table of Contents
Service tools........................................................................................................................................................... 2–5
Product specific tools....................................................................................................................................... 2–5
3TD................................................................................................................................................................ 2–5
SS-210........................................................................................................................................................... 2–5
SS-282........................................................................................................................................................... 2–5
General tools..................................................................................................................................................... 2–5
CA-101 .......................................................................................................................................................... 2–6
RJ-245 ........................................................................................................................................................... 2–6
SRT-6............................................................................................................................................................. 2–6
SS-112........................................................................................................................................................... 2–6
SS-93 ............................................................................................................................................................. 2–6
SX-4T............................................................................................................................................................. 2–7
Optional tools depending on the service SW capability............................................................................... 2–7
CA-158RS ...................................................................................................................................................... 2–7
CA-208PS ...................................................................................................................................................... 2–7
MJ-305 .......................................................................................................................................................... 2–8
PCS-1 ............................................................................................................................................................. 2–8
SS-283........................................................................................................................................................... 2–9
XRS-6............................................................................................................................................................. 2–9
Service concepts ................................................................................................................................................. 2–10
POS (Point of Sale) flash concept ................................................................................................................. 2–10
Concept for flashing and product code change ......................................................................................... 2–11
USB flash concept with MJ-305 .................................................................................................................... 2–12
List of Figures
Figure 2 POS flash concept ................................................................................................................................ 2–10
Figure 3 BE concept for flashing, certificate restore and product code change .......................................... 2–11
Figure 4 USB flash concept with MJ-305........................................................................................................... 2–12
Service tools
General tools
The table below gives a short overview of service devices that can be used for testing, error analysis, and
repair of product RM-808; RM-823. For the correct use of the service devices, and the best effort of workbench
setup, please refer to various concepts.
Service concepts
Type Description
Product specific tools
BP-6EW Battery
Other tools
PC with service software
Cables
CA-101 Micro USB cable
Figure 3 BE concept for flashing, certificate restore and product code change
Type Description
Product specific devices
BP-6EW Battery
Other devices
SX-4T Smart card
PC with service software
Cables
CA-101 Micro USB cable
Type Description
Product specific tools
MJ-305 Module jig
SS-283 RF guiding plate
Other tools
SX-4T Smart card
PC with service software
Cables
CA-101 Micro USB cable
PCS-1 Power cable
CA-208PS Power cable
3 — BB Troubleshooting Guide
Table of Contents
Baseband main troubleshooting ......................................................................................................................... 3–5
On-Device Diagnostic Tool.................................................................................................................................... 3–6
ODDT installation.............................................................................................................................................. 3–6
ODDT uninstallation ......................................................................................................................................... 3–7
ODDT disclaimer screen ................................................................................................................................... 3–7
ODDT application main screen ........................................................................................................................ 3–7
Run all tests ...................................................................................................................................................... 3–8
Power and charging troubleshooting.............................................................................................................. 3–10
Power and charging troubleshooting......................................................................................................... 3–10
Power checking troubleshooting ................................................................................................................ 3–11
Dead or jammed device troubleshooting ................................................................................................... 3–14
Charging troubleshooting ............................................................................................................................ 3–14
Interface troubleshooting ................................................................................................................................. 3–15
USB flashing fault troubleshooting ............................................................................................................. 3–15
USB data communication troubleshooting ................................................................................................ 3–15
Micro SIM card troubleshooting................................................................................................................... 3–18
eMMC troubleshooting ....................................................................................................................................... 3–19
Display module troubleshooting ...................................................................................................................... 3–20
General instructions for display troubleshooting...................................................................................... 3–20
Backlight troubleshooting............................................................................................................................ 3–20
Display troubleshooting ............................................................................................................................... 3–20
Touch panel and driver IC troubleshooting................................................................................................ 3–21
Keys troubleshooting......................................................................................................................................... 3–24
Keys troubleshooting.................................................................................................................................... 3–24
Side keys troubleshooting............................................................................................................................ 3–28
Capacitive touch UI keys troubleshooting .................................................................................................. 3–31
Front keys backlight troubleshooting......................................................................................................... 3–33
Sensors troubleshooting ................................................................................................................................... 3–37
Accelerometer troubleshooting................................................................................................................... 3–37
Magnetometer troubleshooting .................................................................................................................. 3–38
Alphamon technical description and troubleshooting.............................................................................. 3–40
Proximity sensor and ambient light sensor (ALS)................................................................................. 3–40
ALS and proximity sensor troubleshooting ........................................................................................... 3–42
ALS troubleshooting ................................................................................................................................ 3–44
I2C_IF troubleshooting.................................................................................................................................. 3–44
Gyroscope troubleshooting.......................................................................................................................... 3–46
DTMF troubleshooting........................................................................................................................................ 3–48
Audio troubleshooting....................................................................................................................................... 3–48
Audio troubleshooting test instructions..................................................................................................... 3–48
External earpiece troubleshooting.............................................................................................................. 3–50
External microphone troubleshooting........................................................................................................ 3–50
Internal earpiece troubleshooting .............................................................................................................. 3–52
Internal handsfree (IHF) troubleshooting................................................................................................... 3–52
Internal microphone troubleshooting ........................................................................................................ 3–54
Primary internal microphone troubleshooting..................................................................................... 3–54
Second internal microphone troubleshooting...................................................................................... 3–55
Vibra troubleshooting................................................................................................................................... 3–56
Connectivity module troubleshooting ............................................................................................................. 3–56
Introduction to connectivity module troubleshooting ............................................................................. 3–56
Bluetooth/FM radio and WLAN troubleshooting........................................................................................ 3–58
List of Figures
Figure 5 Accelerometer I2C address ................................................................................................................. 3–46
Figure 6 Hardware connections between BB and BOB1.0M-a ....................................................................... 3–57
Figure 7 Antenna positions in unibody............................................................................................................ 3–58
Figure 8 Phone Menu->Maps ............................................................................................................................. 3–66
Figure 9 GPS Maps .............................................................................................................................................. 3–67
Context
Always start the troubleshooting procedure by running the On-Device Diagnostic Tool (ODDT) self tests pre-
installed in the device. The application name is 'Diagnostics' and can be found in the application list ##634#.
The main screen will show all the available tests in a list with a short description of each test.
If a test fails, please follow the diagrams below. If the phone is dead and you cannot perform the self tests,
go to Dead or jammed device troubleshooting.
ODDT installation
Steps
1.
ODDT uninstallation
Context
Note: ODDT must be uninstalled at the end of the service and before returning the device back to
the customer.
Steps
1. On the start screen, select
2. Select and hold Diagnostics and select uninstall to remove.
Context
The following disclaimer screen is displayed when the user launches the ODDT application.
Steps
1. To proceed, click on Accept.
2. To exit the application, press the back <— key.
Context
The application name is 'Diagnostics' and is found in the application list ##634#. The main screen shows all
the available tests in a list with a short description of each test.
Steps
1. To access the settings, click the application bar (3 dots).
2. To exit the application, press the <— key.
Steps
1. To execute all the tests sequentially, select Diagnostics —> Run All Tests.
Note: There are four LCD tests (White, Black, Red and Green). Tap on the screen to go through one
by one.
2. At the end of every test, input the result of the test (pass/fail). At the end of the sequence, the result is
shown as in the following figure.
If any of the tests fail, refer to BB HW troubleshooting guide for further diagnostic.
3. To return to the main test menu, press the back <— key.
Troubleshooting flow
Context
When the phone is not powering up, perform the following checks.
Steps
1. Check that the battery voltage is above 3.7V.
2. Check that the resistance of BSI pin is 130K ohm.
Troubleshooting flow
Charging troubleshooting
Context
The phone has USB linear and SMPS charging capability:
• Linear charging uses PMIC (N2200) until the Vbat reaches 3.5V
• SMPS charging starts when the Vbat is over 3.5V and N1140 is used for SMPS charging
Steps
1. Check that Vbus on R3301 has 5V. If not, then:
i Check if X3300 is correctly soldered if it is not damaged.
ii Check that V3305 and Z3300 are populated.
2. Check the battery itself. Otherwise, replace the module.
Interface troubleshooting
Troubleshooting flow
Context
When the USB data communication is not alive, perform the following checks.
Steps
1. Insert an USB cable.
5. Inspect USB connector X3300 visually for damage (soldering side and connection side).
Note: Make sure Qualcomm and Zune USB drivers are loaded into the computer before performing
this test.
6. Check for any short circuits between D- on J3301 and GND by multimeter.
Troubleshooting flow
eMMC troubleshooting
Troubleshooting flow
Backlight troubleshooting
If the backlight fails, check the display connectors (engine module side and display module side) by swapping
the good display to identify the problem.
Display troubleshooting
Context
When the display is not functional, perform the following checks.
Steps
1. Check the display connector X1600 (engine side) and the display module side and flex.
2. If there is any issue on the connector X1600 (engine side) or display side, replace the bad one.
3. Check that VREG_S3_1P8 on L1621 is 1.8V.
4. Check that VREG_L15_2P9 on L1620 is from 2.7V to 2.9V.
5. Inspect visually and check for damage. Replace Z1600, Z1601 and Z1602 one by one until you can see the
display.
If not, replace the engine.
Context
When the touch is not functional, perform the following checks.
Steps
1. Run the Touch test by the ODDT tool as in the following figure. Cross the touch module diagonally and
check the X and Y lines to make sure all location points are good. If the phone fails in any location point
of the touch, go to Step 2.
3. Inspect the X1600 Touch connector (LCD and Touch are on the same connector) visually from the phone
side and touch module side for any damaged connector or for any broken or bent pins.
6. After inspecting both touch connectors, if no fault is found, replace the A-cover touch window assembly
module. If this does not help, replace the X1600 connector. If the touch is still not working, replace the
engine module.
Keys troubleshooting
Keys troubleshooting
Context
Power key, Volume-up/down and Camera keys are located on the side of the phone and sit on the main flex.
Back, Home and Search keys are touch keys and are located on the front bottom side of the display module.
Steps
1. Run the Hardware Buttons test from the ODDT tool to check all keys. Press the key needed, the
corresponding icon will disappear from the display of the Hardware Buttons test menu.
Note: The Camera key is dual-stage (CAMERA_AUTOFOCUS and CAMERA_CAPTURE). Press the Camera
key, note that the CAMERA_AUTOFOCUS key icon disappears, then press the key again (press and
hold), the CAMERA_CAPTURE key icon will disappear from the Hardware Buttons of the ODDT tool.
2. Power key: Press the Power key S3604 and monitor the voltage level on R2213 to see if it toggles (1.8V–
>0V). If yes, inspect the side key flex and connector X9008 both sides (engine side and flex side).
3. Volume-up key: After running the Hardware Buttons test from the ODDT tool, if the Volume-up key
S3602 does not work, inspect the side key flex and connector X9008 both sides (engine side and flex side).
4. Volume-down key: After running the Hardware Buttons test from the ODDT tool, if the Volume-down
key S3603 does not work, inspect the side key flex and connector X9008 both sides (engine side and flex
side).
5. Camera key: Press the Camera key S3601 and check R7820 (CAMERA_AUTOFOCUS) to see if it toggles (1.8V–
>0V). If yes, inspect the side main key flex and connector X9008 both sides (engine side and main flex
side).
6. Back-Bing-Start keys: If any of the keys fail to work, make sure there is 1.8V at L7807 of line VREG_L8_1P8,
then inspect the UI connector X9007 both sides (engine side and flex side).
Context
Troubleshooting flow
Context
Troubleshooting flow
Context
There are two backlights for front touch keys and they are driven by the LED driver N9010.
Steps
1. Use the ODDT and turn the backlights on and off to see if they work.
2. If there is no light visible when the key backlights are turned on from the ODDT, replace the associated
LED.
Troubleshooting flow
Sensors troubleshooting
Accelerometer troubleshooting
Context
Accelerometer (N1103) is in charge of the display rotation when a user rotates the phone.
Steps
1. Run the Accelerometer self test in ODDT and perform the following checks.
2. Check that Vreg_L10_2p6 on C1113 has 2.6V.
3. Check that Vreg_L8_1p8 on C1112 has 1.8V.
4. Measure I2C_IF bus, see I2C IF troubleshooting (page 3–44 ) .
5. If the above action is OK, replace the engine module.
Magnetometer troubleshooting
Context
Magnetometer (N3600) is in charge of the map direction. This IC sits inside the side keys flex and is not visible.
The magnetometer connector (X9008) is the access point for troubleshooting.
Note: The side key and magnetometer share the same connector X9008.
Steps
1. Run the Magnetometer self test in ODDT and perform the following checks.
2. Check that Vreg_L10_2P6 on L7813 has 2.6V
Troubleshooting flow
Context
The ALPHAMON (ALS and proximity) sensor N6500 is in charge of the ambient light sensing. It is assembled
on the interposer board and sits on the Camera-Dipro flex. Because it is not accessible for debugging, the
Dipro/camera connector (X9005) is the access for troubleshooting.
Steps
1. Run the Proximity self test in ODDT and perform the following checks.
2. Check that Vreg_L10_2P6 on L7809 has 2.6V.
4. Replace the Camera-Dipro flex if the IR or the Dipro does not work.
5. Measure I2C bus, see I2C IF troubleshooting (page 3–44 ) .
ALS troubleshooting
Troubleshooting flow
I2C_IF troubleshooting
Context
This chapter is used to verify and troubleshoot the I2C_IF bus. Use the ODDT tool to run all the sensors
(Accelerometer, Proximity, 3D Magnetometer, Gyroscope) and Touch. If all of them fail, the I2C_IF is bad.
All the sensors (Accelerometer, Proximity, 3D Magnetometer, Gyroscope) and Touch share the same I2C_IF
bus. Each sensor and Touch have a different address coding in Hex value.
See the example figure below, each device behaves similarly to Figure: Accelerometer I2C address.
Oscilloscope setup: Add wires into resistors R1317 and R1319 (see the figure above) to capture the I2C_IF
signals and get a similar figure as below for each sensor and Touch. The following figure is a good example
(Accelerometer I2C address is 18, Dipro I2C address is 39, Magnetometer I2C address is 0C, Display Touch I2C
address is 4A, Gyroscope I2C address is 68, Capacitive keys IC2 address is 42, Fuel Gauge I2C address is 55, DC-
DC I2C address is 6B).
Gyroscope troubleshooting
Context
The 3D gyroscope (N1415) is a device for measuring rotation (pitch, roll and yaw) in a three dimensional
space (X, Y and Z).
Troubleshooting flow
DTMF troubleshooting
If this test fails, follow the two following sections:
• If any touch key fails to work, go to Touch troubleshooting.
• If there is no sound each time a key is pressed, go to Audio troubleshooting.
Audio troubleshooting
Required equipment
The following equipment is needed for the tests:
• Oscilloscope
• Function generator (sine waveform)
• Current probe (Internal handsfree DPMA output measurement)
• Service software
• Battery voltage 3.7V
• Sound source (laptop speaker or B&K type 4231 calibrator)
Test procedure
Audio can be tested using the application in NWP. Three different audio loop paths can be activated:
• XMIC to XEAR (L) and (R)
• MIC1 to EAR
• MIC1 to IHF
Each audio loop sets routing from the specified input to the specified output enabling a quick in-out test.
Loop path gains are fixed and they cannot be changed using the application.
Troubleshooting flow
Troubleshooting flow
Troubleshooting flow
Troubleshooting flow
Troubleshooting flow
Troubleshooting flow
Vibra troubleshooting
Troubleshooting flow
GPS/WLAN antenna
The GPS/WLAN/BT antenna is laser deposited on a plastic carrier and then glued into the upper-left side of
the backside of the unibody. The WLAN/BT signal is routed from the connectivity module through the RF
diplexer and a shared GPS/WLAN antenna is used. The FM receiver RF signal is routed through an FM antenna
matching circuit to the phone headset connector. The FM radio audio signal is routed to the headset connector
through the BB ASIC shared by the phone audio functions.
The antenna positions are presented in the following figure.
Users may experience the following problems resulting in functional phones being returned to the repair
centre:
Users may experience the following problems resulting in functional phones being returned to the repair
centre:
Context
Steps
1. Attach the Nokia compatible headset e.g. WH-902 to the phone’s headset connector next to the power
key.
2. Go to Zune->Radio.
Bluetooth troubleshooting
Context
BOB1.0M-a module (D1381) has BT, WLAN and FM in one module.
Use the ODDT tool to turn on Bluetooth.
Steps
1. Check that VIO_BOB on J7560 has 1.8V.
FM radio troubleshooting
Troubleshooting flow
WLAN troubleshooting
Context
BOB1.0M-a module (D1381) has BT, WLAN and FM in one module.
Use the Settings menu to turn on WLAN.
Steps
1. Check that VIO_BOB on J7560 has 1.8V.
GPS troubleshooting
GPS troubleshooting
Troubleshooting flow
4 — Cellular RF
troubleshooting
Table of Contents
General instructions for cellular RF troubleshooting......................................................................................... 4–5
Cellular RF key components.................................................................................................................................. 4–5
Cellular RF main troubleshooting ........................................................................................................................ 4–7
Antenna .................................................................................................................................................................. 4–7
Antenna overview ............................................................................................................................................ 4–7
Antenna troubleshooting ................................................................................................................................ 4–8
List of Figures
Figure 10 RF key components, bottom side ....................................................................................................... 4–5
Figure 11 RF key components, top side .............................................................................................................. 4–6
Figure 12 Antennas ............................................................................................................................................... 4–8
Figure 13 Phone main assembly.......................................................................................................................... 4–9
Figure 14 Antenna clips ..................................................................................................................................... 4–10
RF auto tune
There is no RF auto tune available for RM-808/RM-823.
Level of repair
The scope of this guideline is to limit repairs to the cellular RF without removing the RF shields.
Troubleshooting flow
Antenna
Antenna overview
The phone has three different antenna assemblies:
• The main antenna which is placed at the bottom of the phone
• A MIMO/diversity antenna which is placed on the side of the phone
• A GPS/WLAN antenna which is placed at the top of the phone
The main antenna covers four GSM bands (GSM850, GSM900, GSM1800, and GSM1900), three WCDMA bands
(WCDMA 5, WCDMA 2, and WCDMA 1), and two LTE bands (LTE 17 and LTE 4). The antenna radiator is deposited
on a plastic carrier with LDS technology and connected to the board through standard C-clips. The antenna
module also functions as an acoustic chamber that has a Donau IHF speaker.
The MIMO/diversity antenna covers two LTE bands (LTE 17 and LTE 4) and three WCDMA bands (WCDMA 5,
WCDMA 2 and WCDMA 1). The antenna is a dual-feed antenna supporting low bands (LB) and high bands (HB)
separately. The antenna radiators are deposited on a plastic carrier with LDS technology and connected to
the board through standard C-clips. The signal from the HB antenna is connected to a diplexer through a 60
mm long stripline. The HB branch is then diplexed with the LB branch to the secondary receiver.
The GPS/WLAN antenna covers GPS and BT/WLAN bands. The antenna radiator is deposited on a plastic carrier
with LDS technology and connected to the board through standard C-clips. A diplexer is used to connect the
GPS/WLAN antenna to the respective RF engines.
Each of the antenna assemblies is glued into the unibody.
Figure 12 Antennas
Antenna troubleshooting
All antennas are glued into the unibody and the radiators are visible only around contact areas. Check the
areas where the C-clips touch the radiator for mechanical damage. If the antenna, LDS radiator of the feed
pad on antenna looks obviously damaged, replace the entire unibody. If replacing the unibody does not
correct the problem, check for further mechanical damage and repair. Any damage to the groundings can
impact antenna performance and should be repaired. The following diagram describes the antenna related
mechanical grounding connections that may need repair.
Check all ground connections for mechanical damage. Determine if they can be repaired.
The antennas and IHF speaker are connected to the PWB with C-clips. Inspect the PWB for damage to any 9
antenna C-clips and 2 IHF C-clips. If the C-clips are missing or are obviously damaged (i.e. deformed), the clips
must be replaced with new ones.
If corrosion is present on the PWB or the antenna contact areas are corroded, most likely the PWB and/or the
phone need to be replaced. If the antenna contact areas are obstructed or covered, the contact areas should
be cleaned or the entire unibody replaced.
5 — Camera Module
Troubleshooting
Table of Contents
Introduction to camera module troubleshooting ............................................................................................. 5–5
The effect of image taking conditions on image quality .................................................................................. 5–6
Image quality analysis ...................................................................................................................................... 5–10
Possible faults in image quality................................................................................................................... 5–10
Testing for dust in camera module ............................................................................................................. 5–11
Testing camera image sharpness ................................................................................................................ 5–12
Effects of dirty or defective camera lens protection window................................................................... 5–13
Faulty pixels in images ................................................................................................................................. 5–14
Flash photography problems ....................................................................................................................... 5–15
Camera troubleshooting flowcharts................................................................................................................. 5–17
No recognizable viewfinder image ............................................................................................................. 5–17
Bad image quality troubleshooting ............................................................................................................ 5–17
Main camera, camera flash and front camera troubleshooting .................................................................... 5–18
Introduction................................................................................................................................................... 5–18
Main (rear) camera troubleshooting ........................................................................................................... 5–20
Camera flash troubleshooting ..................................................................................................................... 5–23
Front (secondary) camera troubleshooting................................................................................................ 5–25
List of Figures
Figure 15 Only center part of image is in focus due to limited depth of focus .............................................. 5–6
Figure 16 Blurring caused by shaking hands ..................................................................................................... 5–7
Figure 17 Near objects get skewed when taking images from a moving vehicle.......................................... 5–7
Figure 18 Noisy image taken in +70 degrees Celsius ........................................................................................ 5–8
Figure 19 Image taken against light ................................................................................................................... 5–8
Figure 20 Flicker in an image; object illuminated by strong fluorescent light............................................... 5–9
Figure 21 A lens reflection effect caused by sunshine....................................................................................... 5–9
Figure 22 Good image taken indoors............................................................................................................... 5–10
Figure 23 Good image taken outdoors ............................................................................................................ 5–10
Figure 24 Effects of dust on optical path ......................................................................................................... 5–11
Figure 25 Image taken with clear protection window .................................................................................. 5–13
Figure 26 Image taken with greasy protection window ............................................................................... 5–13
Figure 27 Image of point light sources taken with a clean protective window.......................................... 5–14
Figure 28 Image of point light sources taken with a dirty (finger print) protective window ................... 5–14
Figure 29 Enlargement of a hot pixel............................................................................................................... 5–15
Figure 30 Light from the flash has reflected on particles in front of the camera ....................................... 5–15
Figure 31 RM-808/RM-823 Camera system ...................................................................................................... 5–16
Figure 32 Main camera ...................................................................................................................................... 5–19
Figure 33 Camera flash ...................................................................................................................................... 5–19
Figure 34 Front camera...................................................................................................................................... 5–20
Figure 35 Main camera bottom view ............................................................................................................... 5–20
Figure 36 Main camera top view ...................................................................................................................... 5–21
Figure 37 Main camera diagram ....................................................................................................................... 5–22
Figure 38 Main camera socket .......................................................................................................................... 5–23
Figure 39 Camera flash diagram....................................................................................................................... 5–24
Figure 40 Main camera flash ............................................................................................................................. 5–24
Figure 41 Main camera flash voltage regulator .............................................................................................. 5–25
Figure 42 Front camera connector diagram.................................................................................................... 5–26
Figure 43 Component layout of the front camera connector ........................................................................ 5–26
Figure 44 Front camera...................................................................................................................................... 5–27
Terms
Autofocus Camera module contains lens movement mechanics for focus adjustment.
Autofocus enables camera to take sharp images of objects positioned
between 10cm to infinity. During AF the viewfinder image will be
momentarily blurred as the camera searches for the right focus setting.
Digital zoom Digital zoom is done by first cropping the image by the zoom ratio and
then upscaling it to the output resolution. This will decrease the image
quality especially with high zoom ratios.
Dynamic range Camera's ability to capture details in dark and bright areas of the scene
simultaneously.
Exposure time Camera modules use silicon sensor to collect light and for forming an
image. The imaging process roughly corresponds to traditional film
photography, in which exposure time means the time during which the
film is exposed to light coming through optics. Increasing the time will
allow for more light hitting the film and thus results in brighter image. The
operation principle is exactly the same with silicon sensor, but the shutter
functionality is handled electronically.
Flicker Phenomenon, which is caused by pulsating in scene lighting, typically
appearing as wide horizontal stripes in an image.
ND-filter Neutral density filter is a filter which is used in very bright conditions to
reduce the amount of light hitting the sensor. The filter is built into the
camera module and applied automatically when needed.
Noise Variation of response between pixels with same level of input illumination.
Resolution Usually the amount of pixels in the camera sensor. In some occasions the
term resolution is used for describing the sharpness of the images.
Autofocus
When the camera is focusing a lens is moved inside the module to give the sharpest possible image. This
camera module is specified to operate satisfactorily from 10 cm to infinite distance of scene objects. Trying
to photograph objects closer than 10 cm is likely to result in a blurred out of focus image. The lack of sharpness
is first visible in full resolution images. Images taken very close to the subject, a limited depth of focus will
be visible, that is the upper or lower parts of the image may be out of focus. This is normal; do not change
the camera module.
Figure 15 Only center part of image is in focus due to limited depth of focus
Figure 17 Near objects get skewed when taking images from a moving vehicle
Temperature
High temperatures inside the mobile phone cause more noise to appear in images. For example, in +70
degrees (Celsius), the noise level may be very high, and it further grows if the conditions are dim. If the phone
processor has been heavily loaded for a long time before taking an image, the phone might have considerably
higher temperature inside than in the surrounding environment. This is also normal to camera operation;
do not change the camera module.
Phone display
If the display contrast is set too dark, the image quality degrades: the images may be very dark depending
on the setting. If the display contrast is set too bright, image contrast appears bad and "faint". This problem
is solved by setting the display contrast correctly. This is normal behaviour; do not change the camera module.
Flicker
In some occasions a bright fluorescent light may cause flicker in the viewfinder and captured image. This
phenomenon may also be a result, if images are taken indoors under the mismatch of 50/60 Hz electricity
network frequency. The electricity frequency used is automatically detected by the camera module. In some
very few countries, both 50 and 60 Hz networks are present and thus probability for the phenomenon
increases. Flickering occurs also under high artificial illumination level. Flickering only occurs when the rolling
shutter is used. This is normal behaviour; do not change the camera module.
If large dust particles get trapped on top of the lens surface in the cavity between camera window and lens,
they will cause image blurring and poor contrast. The dust gasket between the window and lens should
prevent any particles from getting into the cavity after the manufacturing phase.
If dust particles are found on the sensor, this is classified as a manufacturing error of the module and the
camera should be replaced. Any particles inside the cavity between the protection window and lens have
most probably been trapped there in the assembly phase at a Nokia factory. Unauthorized disassembling of
the product can also be the root of the problem. However, in most cases it should be possible to remove the
particle(s) by using clean compressed air. Never wipe the lens surface before trying compressed air; the
possibility of damaging the lens is substantial. Always check the image sharpness after removing dust.
the fault is probably in the camera window. Check the window by looking carefully through it when replacing
the module. As references Figure "Good image taken indoors" and Figure "Good image taken outdoors" can
be used. Another possibility is to use a service point comparison phone, if available.
Bright point light sources might cause images that have flares around the light source if the protection
window is dirty. A smeared fingerprint may be hard to see on the protective window but if will affect the
image quality. These flares can be avoided by cleaning the window with a suitable cloth.
Figure 27 Image of point light sources taken with a clean protective window
Figure 28 Image of point light sources taken with a dirty (finger print) protective window
Figure 30 Light from the flash has reflected on particles in front of the camera
Troubleshooting flow
Troubleshooting flow
Introduction
This phone has two cameras, an 8 Mpix rear (main) camera and a 2 Mpix front (secondary) camera.
The rear (main) camera module is sitting on a camera socket (X1476), both of them are installed on the
engine module. The camera flash is installed on the back cover. The front (secondary) camera is installed on
the engine module via Camera_Dipro flex.
Context
Use the ODDT tool to check the camera self test.
Steps
1. Power off the phone, remove the camera with the camera tool and check the camera socket (X1476) for
any broken pin or bending pin.
Context
Use the Light test option from the ODDT tool to check the camera flash light self test (note that the flash
light is on after the camera flash control has been pressed on —> off).
Steps
1. Check the camera flash contacts (X9009 and X9010) for any damage.
2. Check the camera flash pads from the phone back cover for any damage.
Context
The camera connector (X9005) is installed on the engine module.
Steps
1. Use the ODDT tool to check the camera self test.
2. Power off the phone, remove the front camera flex and check the front camera connector both sides
(X9005 and camera flex side) for any damaged pin.
Troubleshooting flow
6 — System Module
Table of Contents
Introduction........................................................................................................................................................... 6–5
Phone description ............................................................................................................................................ 6–5
Energy management.......................................................................................................................................... 6–11
Battery and charging .................................................................................................................................... 6–11
Normal and extreme voltages ..................................................................................................................... 6–12
Power key and system power up ................................................................................................................ 6–13
Modes of operation ....................................................................................................................................... 6–13
RF power distribution ................................................................................................................................... 6–14
Micro SIM interface ............................................................................................................................................. 6–15
Device memory ................................................................................................................................................... 6–16
BOB1.0M-a module ............................................................................................................................................. 6–18
GPS interface ....................................................................................................................................................... 6–20
MicroUSB.............................................................................................................................................................. 6–20
MicroUSB interface and charging................................................................................................................. 6–20
MicroUSB connector ...................................................................................................................................... 6–20
User interface...................................................................................................................................................... 6–21
Touch module................................................................................................................................................ 6–21
Proximity sensor and ambient light sensor ............................................................................................... 6–22
Imaging and video ........................................................................................................................................ 6–23
Display module......................................................................................................................................... 6–23
Cameras..................................................................................................................................................... 6–24
Illumination ................................................................................................................................................... 6–25
Keypad interface............................................................................................................................................ 6–26
Accelerometer................................................................................................................................................ 6–28
Magnetometer ............................................................................................................................................... 6–28
Gyroscope....................................................................................................................................................... 6–29
Audio concept ..................................................................................................................................................... 6–30
Audio HW architecture.................................................................................................................................. 6–30
Internal earpiece ........................................................................................................................................... 6–30
Internal handsfree (IHF) speaker ................................................................................................................. 6–30
Internal microphones ................................................................................................................................... 6–30
External earpiece and microphone ............................................................................................................. 6–31
HAC .................................................................................................................................................................. 6–31
Vibra ............................................................................................................................................................... 6–32
AHJ connector ................................................................................................................................................ 6–32
Cellular RF technical description ....................................................................................................................... 6–33
Frequency mappings.......................................................................................................................................... 6–34
GSM850 frequencies ...................................................................................................................................... 6–34
GSM900 frequencies ...................................................................................................................................... 6–34
GSM1800 frequencies.................................................................................................................................... 6–34
GSM1900 frequencies.................................................................................................................................... 6–34
WCDMA I (2100) frequencies ........................................................................................................................ 6–34
WCDMA II (1900) frequencies ....................................................................................................................... 6–35
WCDMA V (850) frequencies ......................................................................................................................... 6–35
WCDMA VIII (900) frequencies...................................................................................................................... 6–35
LTE B4 frequencies for 5 MHz bandwidth ................................................................................................... 6–35
LTE B4 frequencies for 10 MHz bandwidth ................................................................................................. 6–35
LTE B17 frequencies for 5 MHz bandwidth ................................................................................................. 6–36
LTE B17 frequencies for 10 MHz bandwidth ............................................................................................... 6–36
List of Tables
Table 6 Nominal voltages .................................................................................................................................. 6–12
Table 7 UVLO performance specifications........................................................................................................ 6–12
List of Figures
Figure 46 RM-808/RM-823 System module block diagram ............................................................................... 6–8
Figure 47 System module block diagram, close-up of QTR8615L and MDM9200 ........................................... 6–9
Figure 48 System module block diagram, close-up of MDM9200, PM8028 and PM8058 ............................ 6–10
Figure 49 Battery BP-6EW.................................................................................................................................. 6–11
Figure 50 BSI value............................................................................................................................................. 6–11
Figure 51 Micro SIM diagram............................................................................................................................. 6–15
Figure 52 Micro SIM interface............................................................................................................................ 6–15
Figure 53 eMMC diagram ................................................................................................................................... 6–17
Figure 54 NAND diagram ................................................................................................................................... 6–18
Figure 55 BOB1.0M-a module block diagram and application circuit........................................................... 6–19
Figure 56 BOB1.0M-a interface.......................................................................................................................... 6–19
Figure 57 GPS interface...................................................................................................................................... 6–20
Figure 58 USB interface...................................................................................................................................... 6–20
Figure 59 MicroUSB connector .......................................................................................................................... 6–20
Figure 60 Touch diagram .................................................................................................................................. 6–21
Figure 61 Touch module interface, system view of Atmel solution.............................................................. 6–22
Figure 62 Dipro (Alphamon) proximity sensor diagram ................................................................................ 6–22
Figure 63 ALS and proximity sensor diagram ................................................................................................. 6–23
Figure 64 Display diagram................................................................................................................................. 6–24
Figure 65 Camera system interface .................................................................................................................. 6–25
Figure 66 Backlight LEDs.................................................................................................................................... 6–26
Figure 67 LED driver ........................................................................................................................................... 6–26
Figure 68 UI key connector diagram ................................................................................................................ 6–27
Figure 69 Side keys............................................................................................................................................. 6–27
Figure 70 Camera, volume up/down keys ....................................................................................................... 6–28
Figure 71 Accelerometer.................................................................................................................................... 6–28
Figure 72 Magnetometer ................................................................................................................................... 6–29
Figure 73 Gyroscope........................................................................................................................................... 6–29
Figure 74 Internal earpiece diagram................................................................................................................ 6–30
Figure 75 Internal handsfree (IHF) speaker diagram ..................................................................................... 6–30
Figure 76 Internal microphones diagram........................................................................................................ 6–31
Figure 77 HAC diagram ...................................................................................................................................... 6–32
Figure 78 Vibra diagram .................................................................................................................................... 6–32
Figure 79 AHJ connector pole positions ........................................................................................................... 6–33
Figure 80 AHJ connector diagram..................................................................................................................... 6–33
Introduction
Phone description
APQ8055 is the main digital baseband ASIC in the phone. It contains functionality for both WCDMA and GSM
EDGE. The hardware accelerator is used for imaging and video.
PM8058 (N2200) and PM8028 (N1380) are the main audio and energy management controllers for the phone.
Key components
Figure 48 System module block diagram, close-up of MDM9200, PM8028 and PM8058
Energy management
BP-6EW battery
The phone is powered by a 3-pole BP-6EW 1830 mAh battery. The three poles are named VBAT, BSI and GND
where the BSI line is used to recognize the battery capacity. This is done by means of an internal battery pull
down resistor.
The battery temperature is estimated by measuring separate battery temperature NTC via the BTEMP line.
This is located on the main PWB, at the place where the phone temperature is closest to the battery
temperature.
Battery connector
The battery connector is a blade connector. It has three blades;
• BSI (Battery size indicator)
• GND (Ground)
• VBAT (Battery voltage)
The BSI line is used to recognize the battery capacity by a battery internal pull down resistor.
Charging
The phone can be charged through the micro USB interface.
Charging is controlled by energy management, and external components are needed to protect the baseband
module against EMC, reverse polarity and transient frequency deviation.
The PM8058 PMIC determines the system bootup (or shutdown) by comparing the battery voltage with the
UVLO thresholds.
Modes of operation
Mode Description
NO_SUPPLY (Dead) mode means that the main battery is not present or its voltage is too low (below
N2200 master reset threshold) and that the back-up battery voltage is too low.
BACK_UP The main battery is not present or its voltage is too low but back-up battery is adequate
and the 32 kHz oscillator is running.
PWR_OFF In this mode (warm), the main battery is present and its voltage is over N2200 master
reset threshold. All regulators are disabled, PURX is on low state, the RTC is on and the
oscillator is on. PWR_OFF (cold) mode is almost the same as PWR_OFF (warm), but the
RTC and the oscillator are off.
RESET RESET mode is a synonym for start-up sequence. RESET mode uses 32 kHz clock to count
the RESET mode delay (typically 16ms).
SLEEP SLEEP mode is entered only from PWR_ON mode with the aid of SW when the system’s
activity is low.
FLASHING FLASHING mode is for SW downloading.
RF power distribution
The micro SIM interface supports both 1.8V and 3.0V micro SIM cards. The micro SIM interface voltage is first
1.8 V when the micro SIM card is inserted, and if the card does not response to the ATR (Answer to Request),
3V interface voltage is used.
Device memory
The memory components of the device are internal POP 512 MB LPDDR2, 16 GB eMMC memory which is non-
removable and internal to the phone, and 1 GB NAND flash memory.
The device uses 16 GB eMMC (D3201) external memory. The eMMC interface is a 7-wire serial/parallel data
bus which includes a clock (CLK), 4 data signals (DAT), a reset, and command (CMD) wires. The eMMC interface
is made up of the SDC1 bus from the MSM. The eMMC consists of an internal NAND controller and an MMC
controller for I/O interface. It is a dual supply device which requires VCC of 2.9V for the NAND core and VCCQ
of 1.8V for the MMC I/O interface.
The device uses 1 GB NAND flash memory. The NAND flash device includes an asynchronous data interface for
I/O operations. The device uses a multiplexed 8-bit bus (I/Ox) to transfer commands, address and data. Five
control signals are used to implement the asynchronous data interface: CE#, CLE, ALE, WE#, and RE#.
Additional signals control hardware write protection and monitor device status (R/B#).
BOB1.0M-a module
The BOB1.0M-a module provides full 802.11 b, g and n WLAN, BT 2.1 + EDR, and FM radio transceiver
connectivity.
BOB is the name given to a generic technology release that combines WLAN, Bluetooth, and FM RX radio on
a single monolithic IC. The phone uses BOB1.0M-a module that consists of a single chip transceiver BCM4329,
SP3T RF switch, and passive SMDs (Surface Mounted Device). The BOB1.0M-a release operates in the 2.4 GHz
(ISM) and the 76-108 MHz FM bands.
The BT and WLAN 2.4 GHz transceivers are integrated into the BCM4329 chip. The BT and WLAN antenna routes
go through the SP3T RF switch, discrete WLAN/BT RF bandpass filter and discrete RF diplexer component.
Bluetooth, WLAN and GPS use the same antenna. Transmitting output power level is changed according to
data rate. The highest power levels are provided in 802.11b data rates.
The BB (Baseband) and BT interface can be logically divided into audio, data and control interfaces. The
Bluetooth subsystem presents a standard HCI (Host Controller Interface) via a high speed UART and PCM for
audio. The interface between the BB and Bluetooth assumes that all layers above the HCI are implemented
in the BB, and all layers below it in the BOB1.0M-a module.
The BB and WLAN interface can be logically divided into data and control interfaces. The SDIO interface and
protocol is designed to support a data serial interface between the BB and the BOB1.0M-a module.
WLAN and BT use a common 38.4 MHz reference clock, which is generated by a TCXO supplied by a reference
voltage regulator.
GPS interface
GPS support is built into the QTR8615L and interfaces with the MDM9200 GNSS Processor
The 19.2 MHz reference clock of QTR8615L is also used for GPS.
The front end includes a diplexer used to combine the GPS/BT antenna, a pre LNA SAW band pass filter and
a post LNA SAW band pass filter.
MicroUSB
MicroUSB connector
This phone is provided with a specific connector for microUSB.
User interface
Touch module
This phone uses Atmel capacitive touch solution which is integrated in the display module, so it is not present
on the board but interfaces via X1600 as the display.
The Atmel touch module interfaces with MSM via I2C and GPIO 74 for Reset and GPIO 170 for Touch INT.
The Atmel touch module uses VREG L16 for its analogue supply and VREG S3 for its digital supply.
Whenever the user touches the touch screen, the controller raises an interrupt to MSM which initiates I2C
transactions to identify the locations the user touches on the display.
Display module
This phone uses a 4.3’’ AMOLED type WVGA display with 16 million colors. The display module supports the
display format of 800 rows x 480 columns. The dimension of the display module is 59.60 mm x 100.80 mm
x 1.28 mm. The module interfaces to the phone via FPC with a 50 pins board-to-board connector.
The primary display is controlled by MSM 8255 over RGB and SPI interfaces. The RGB interface is used for data
transfer while the SPI is used for control.
Cameras
This phone has two cameras, an 8 MPix resolution main (rear) camera and a 2 MPix VGA resolution secondary
(front) camera. A dual LED flash is used for the main camera.
Illumination
BACK, START and BING keys illumination is supported and is handled by two white LEDs, D1A_LED1 and
D2A_LED2. These LEDs are controlled by the LED driver (N9010) TPS75105YFFR and enabled by the
KYPD_BKLIT_DRV_N (GPIO 163) of the APQ8055.
Keypad interface
The phone HW supports standard 3 x Windows Phone 7 keypad, side keys (Volume up/down keys and bi-
functional Camera key for half and full key press detection), Power/Lock key on top, and Back, Start and Bing
keys on the front. All keys are tied to PMIC 8058 GPIOs (01, 02, 03 and 05).
Accelerometer
Accelerometer is a geometric type component which can be configured either to generate an inertial wake-
up interrupt signal when a programmable acceleration threshold is exceeded along one of the three axes (x,
y, and z), or to detect a free-fall event. Each axis has its own sensor and those can measure positive and
negative directions.
The 3D accelerometer (N1103) Cristallo sensor is connected to MSM via two GPIOS (172 and 173) and the I2C
bus. Power is provided from VREG _L8_1P8 and VREG_L10_2P6 from the PMIC.
It has the following features:
• 2.16V to 3.6V supply voltage
• 1.8V compatible IOs
• Low power consumption
• ±2g/±8g dynamically selectable scale
• I2C/SPI digital output interface
• Embedded self test
• 10000g high shock survivability
• Pb free/RoHS compliancy
Figure 71 Accelerometer
Magnetometer
The 3D magnetometer (X9008) is connected to APQ8055 via two GPIOs (DRDY=GPIO32, INT=GPIO31) and I2C2
bus. Supply voltages are VSMPS2_1V8 (1.8V) and VAUX1_2V5 (2.5V).
The magnetometer is most commonly used for pedestrian navigation when the map north is aligned with
the magnetic north. Some gaming, compass and other applications that utilize the magnetometer are also
available.
Before using the magnetometer on an application, static magnetic fields caused e.g. by speakers, vibras or
magnetized ferromagnetic metals within the phone need to be removed from the 3D data. The calibration
is done by rotating the phone for a few seconds around its all axes. In the Maps application, the status of the
magnetometer calibration is indicated by the compass color.
Figure 72 Magnetometer
Gyroscope
A gyroscope is a device for measuring rotation (pitch, roll and yaw) in a three dimensional space.
The 3D gyroscope (N1415) sensor is connected to APQ8055 via two GPIOS (172 and 173) and the I2C bus.
Power is provided from VREG _L8_1P8 and VREG_L10_2P6 from the PMIC.
Figure 73 Gyroscope
Audio concept
Audio HW architecture
BoostMono (N2150) along with mixed-signal ASIC QTR8615L Codec provides the analogue audio output
interfaces and QTR8615L Codec provides the digital audio output interface support.
Internal earpiece
The internal earpiece used is Petra (8X12) and is connected to EM ASIC QTR 8615L Codec EAR_P and EAR_N
lines.
Internal microphones
Digital microphones used are Knopfler and are connected to QTR 8615L Codec. CDC_DMic_CLK and
CDC_DMIC_DATA are connected to QTR 8615L Codec.
HAC
HAC coil is connected to N9009 TPA2012D2 which is connected to QTR.
Vibra
Vibra is connected to N9009 TPA2012D2 which is connected to PMIC.
AHJ connector
The AHJ connector handles both audio and video signals output. It has audio left and right signals separately
(pins 4 and 7) and the microphone signal wired to pin 2.
The plug detection signal handles the AHJ connector plug detection with HeadDet signal from APQ8055 at
GPIO_26.
Frequency mappings
GSM850 frequencies
GSM900 frequencies
GSM1800 frequencies
GSM1900 frequencies
Uplink CH (TX) TX Freq TX VCO Freq Downlink CH (RX) RX Freq RX VCO Freq
(MHz) (MHz) (MHz) (MHz)
9612 1922.4 3844.8 10562 2112.4 4224.8
9740 1948.0 3896.0 10700 2140.0 4280.0
9888 1977.6 3955.2 10838 2167.6 4335.2
Uplink CH (TX) TX Freq TX VCO Freq Downlink CH (RX) RX Freq RX VCO Freq
(MHz) (MHz) (MHz) (MHz)
9262 1852.4 3704.8 9662 1932.4 3864.8
9400 1880.0 3760.0 9800 1960.0 3920.0
9538 1907.6 3815.2 9938 1987.6 3975.2
Uplink CH (TX) TX Freq TX VCO Freq Downlink CH (RX) RX Freq RX VCO Freq
(MHz) (MHz) (MHz) (MHz)
4132 826.4 3305.6 4357 871.4 3485.6
4183 836.6 3346.6 4408 881.6 3626.4
4233 846.6 3386.4 4458 891.6 3566.4
Uplink CH (TX) TX Freq TX VCO Freq Downlink CH (RX) RX Freq RX VCO Freq
(MHz) (MHz) (MHz) (MHz)
2712 882.4 3529.6 2937 927.4 3709.6
2788 897.6 3590.4 3013 942.6 3770.4
2863 912.6 3650.4 3088 957.6 3830.4
Uplink CH (TX) TX Freq TX VCO Freq Downlink CH (RX) RX Freq RX VCO Freq
(MHz) (MHz) (MHz) (MHz)
19975 1712.5 3425.0 1975 2112.5 4225.0
20175 1732.5 3465.0 2175 2132.5 4265.0
20375 1752.5 3505.0 2375 2152.5 4305.0
Uplink CH (TX) TX Freq TX VCO Freq Downlink CH (RX) RX Freq RX VCO Freq
(MHz) (MHz) (MHz) (MHz)
20000 1715.0 3430.0 2000 2115.0 4230.0
20175 1732.5 3465.0 2175 2132.5 4265.0
20350 1750.0 3500.0 2350 2150.0 4300.0
Uplink CH (TX) TX Freq TX VCO Freq Downlink CH (RX) RX Freq RX VCO Freq
(MHz) (MHz) (MHz) (MHz)
23755 706.5 2826.0 5755 736.5 2946.0
23790 710.0 2840.0 5790 740.0 2960.0
23825 713.5 2854.0 5825 743.5 2974.0
Uplink CH (TX) TX Freq TX VCO Freq Downlink CH (RX) RX Freq RX VCO Freq
(MHz) (MHz) (MHz) (MHz)
23780 709.0 2836.0 5780 739.0 2956.0
23790 710.0 2840.0 5790 740.0 2960.0
23800 711.0 2844.0 5800 741.0 2964.0
Glossary
IR Infrared
IrDA Infrared Data Association
ISA Intelligent software architecture
JPEG/JPG Joint Photographic Experts Group
LCD Liquid Crystal Display
LDO Low Drop Out
LED Light-emitting diode
LPRF Low Power Radio Frequency
MCU Micro Controller Unit (microprocessor)
MCU Multiport control unit
MIC, mic Microphone
MIDP Mobile Information Device Profile
MIN Mobile identification number
MIPS Million instructions per second
MMC Multimedia card
MMS Multimedia messaging service
MP3 Compressed audio file format developed by Moving Picture Experts Group
MTP Multipoint-to-point connection
NFC Near field communication
NTC Negative temperature coefficient, temperature sensitive resistor used as a
temperature sensor
OMA Object management architecture
OMAP Operations, maintenance, and administration part
Opamp Operational Amplifier
PA Power amplifier
PCM Pulse Code Modulation
PDA Pocket Data Application
PDA Personal digital assistant
PDRAM Program/Data RAM (on chip in Tiku)
PIM Personal Information Management
PLL Phase locked loop
PM (Phone) Permanent memory
PUP General Purpose IO (PIO), USARTS and Pulse Width Modulators
PURX Power-up reset
PWB Printed Wiring Board
PWM Pulse width modulation