SAP QM

Prepared by M.Arunkumar
 Quality Management

Quality Management Module deals with all

traditional functions of quality in an organization.

The integration of the QM application component

in the SAP system allows quality management
tasks to be combined with those in other
applications (such as materials management,
production, sales and distribution and cost
accounting).
 Features
The QM application component supports tasks associated with quality planning, quality
inspection and quality control. In addition, it controls the creation of quality certificates and manages
problems with the help of quality notifications.

The following components are available in QM:

• Basic data (for example, material master, catalogs, inspection characteristics, inspection methods
and sampling procedures).
• Inspection planning (inspection plans, reference operation sets, material specifications).
• QM in procurement.
• QM in sales and distribution
• Inspection lot processing (inspection lot creation and inspection lot completion)
• Results recording
• Defects recording
• Sample management
• Quality Information System
• Dynamic modification of the inspection scope
• Quality certificates
• Quality notifications
• Test equipment management
 Quality Inspection Process
Delivery Production Order
Material Material
Vendor Quantity
Inspection Plan / Routing Quantity
Inspection instructions
Inspection Lot Creation
Sample Procedures Sample Drawing Instructions

Inspection Execution

Catalogs
Result Recording Record
Measured Values Defects

ok Not ok
Usage decision

Quality Posting if necessary

Create Q – Notification Quantity Posting if
necessary
 Quality Planning
Quality planning enables you to manage basic data for quality, inspection
planning and material specifications.

The integration of the Quality planning component in the SAP system allows
quality planning tasks to be combined with those of other components such
as materials management, batch management, inventory management,
variant configuration and cost accounting.

Quality inspection covers the following functions:

• Master data management (material master, catalogs, selected sets,

master inspection characteristics, class characteristics, inspection
methods, sampling procedures, sampling schemes, dynamic modification
rules, sample-drawing procedures, QM work centers).

• Inspection planning (inspection plans, reference operation sets, material

specifications).
 Quality Inspection

This functional capability is used to constantly check the quality of the company’s products. Therefore
the inspection plans and characteristics are used. The inspection process mainly consists of the
following four steps:

Inspection can be triggered at a number of inspection origins:

• Inspection lot creation: in SAP QM, all quality inspections are based on inspection lots. These
can be triggered manually or automatically (e.g. at goods receipt from a purchase order, at goods
issue of a component, at a certain operation during production, etc.). The lots contain specific
information about the inspection size (e.g. based on the sampling procedure), inspection
characteristics and methods from the inspection plan or material specification, etc.

• Results Recording: After inspecting the products, the quantitative (e.g. width/height of a
product) and/or qualitative (e.g. color of the product) results of the predefined characteristics can
be directly recorded in the inspection lot.

• Defects recording: Defects can be recorded additional to the results recording. These defects are
also referenced to an inspection lot and contain information about any attribute of a
material/product/process that deviates from the defined characteristics. The defect recording can
be based on standardized codes that can be taken from the predefined inspection catalogs.

• Inspection lot completion: A completion of the inspection lot is necessary after results recording
to finally decide about the usage of a material. Depending on the usage decision, stock postings are
performed (e.g. to unrestricted-use stock, blocked stock, scrap, etc.). The usage decision also
influences the quality level and the quality score of a material or inspection lot
 Creation of Inspection Plan

Create a inspection – QP01 (Transaction code)

Enter the material and Plant

details
Creation of Inspection (Contd.)

Enter the mandatory details in

the screen, click on Task list
 Task Details

Enter the Task info and Lot size of the

Materials and click on operations
 Operation overview

Enter the Control Key and

work center, click on save.
 Inspection Lot Creation
In the Quality Management (QM) component, process
quality inspections on the basis of Inspection lots. If you
want to inspect a specific quantity of a material or a piece
of equipment, an inspection lot must be created in the
system.

We can create the inspection lots automatically or manually

and how you use the inspection lots to process different types
of inspections.

Once an inspection lot has been created, you can inspect

the goods, record the inspection results or defects, and
complete the inspection with a usage decision.
 Inspection Lot
Create a inspection lot – QA01 (Transaction code)

Enter the Material and plant details, with the Inspection

lot origin and click on Enter

Note:The system uses inspection lot origin and the inspection type to determine how an inspection lot will be
created and processed. The inspection lot origins are predefined by SAP in Customizing for Inspection Lot
Creation. You cannot define your own inspection lot origins.
Inspection Lot (Contd..)

Enter the Mandatory details

in the screen and Click on
enter
Inspection lot creation (contd..)

Now click on save

Once you click on Enter in the Previous screen.

The message will be displayed as below.
Inspection lot (Contd..)

Inspection lot is created.

 Result Recording
Results can be recorded by using change inspection lot creation or through defect screen.

Change Inspection lot: QA02 (Transaction code)

Record Defects : QF01 (Transaction code)

Enter the Inspection lot id.

Click Defects Tab
Result recording (Contd..)

Select the Type of

defect to Record.
 Record Defects (Contd..)

Choose the record Type The report category defines the form and content of
the defects data. It links a catalog profile
click on enter (schematized value list) to a confirmation profile
(recording form).

The defects data is recorded on the basis of report

categories and stored in the form of quality
notifications.
 Defect Screen

Click on Notification

Type the code, no. of

defects and click on Enter
 Quality Notifications
Quality notifications are used to process and document quality
related problems within a standardized process. Quality notifications
consist of basic header data such as material, reference documents,
batch numbers, etc. and detailed information about the
problem/deviation.

Additionally to that, tasks and activities can be

tracked to support an internal CAPA (Corrective and
Preventive Actions) process.

Notifications can e.g. be used for:

• complaint against a vendor
• internal problems (material error, etc.)
• complaint from a customer
 Notification Screen

Enter the Details in all Tabs and click

on back icon and click on save button.

Type the Task

Notification screen (Contd..)

Result, notification and Defect data

saved
 Usage Decision

Enter the Inspection lot and Click on usage

decision
Usage Decision (Contd..)

We can navigate to any of the

above screens, by clicking the
button
 Usage Decision (Contd..)

The usage decision for an inspection lot confirms that all physical samples have been valuated and the
inspection has been completed. It also specifies whether the goods in the inspection lot have been accepted or
rejected for use. We can make the usage decision manually or the system can make the decision automatically.

Select the appropriate value and

click on save
Usage Decision (Contd..)

Click on back Button

Enter the comments

 Usage Decision (Contd..)

Usage decision is saved for

the material
 Quality Certificates

Quality certificates document the following of certain quality requirements. They

are mostly used during the collaboration with suppliers or subcontractors
(incoming certificates) to document the quality standards of incoming goods or
when acting as a supplier, to document the company’s quality standards
themselves (outgoing certificates).

Quality certificates can guarantee:

• the following of certain manufacturing / quality processes

• the execution of predefined inspections. These can be either defined by
norms (e.g. GMP: Good Manufacturing Processes), law, customers, ...
• defect-free inspection results for a delivery, assigned to the quality
certificate
 Quality Certificate

Enter the Certificate code and

press Enter

To create Certificate use QC51 (Transaction code)

Quality Certificate contd.

You can Navigate any above

screens, click on the respective
Tabs

We can Track the Certificate status

details
 SAP Reports

• Reports are collection of records that are

helpful for arriving at important decisions.

• Reports can be filtered based on requirements

parameters. For e.g., TCode MM60 we can filter
based on Material ans Plant or Plant or Material
or it can even be a blind filter.
Standard Sap QM Reports

Standard Reports in QM
Standard Sap QM Reports (Contd..)
 Comments & Queries-
Queries are always welcome.

Send emails to:

arun.sapqm@gmail.com

Thanks & Happy Learning..