ABHIJITH P ARAVIND

Phone: +91 7012812682

Email:abhipappadiyil@gmail.com

Summary

2.3 years of professional experience in HCL Services Ltd (Karvy Forde) To take up
challenging tasks and strive for excellence in line with the company’s vision to work in a
growth oriented environment, which would help me learn new skills to become one of the
best in my profession.

PROFILE HIGHLIGHTS

SKILL SET • Total 2.3 years of Experience in IT at HCL

Services LTD (present KARVY FORDE)

• Operating Systems: • BE in COMPUTER ENGINEERING

Windows xp, Windows 7, Windows 8, from C.M.S.C.E.T Coimbatore

Windows 10

• Peripherals:
Dell desktops and laptops, HP network
printers, HCL ,HP desktops etc. • Current Position: SYSTEM ADMINISTRATOR

• Current Location : Centum Electronics Ltd

Yelahanka Newtown

• Preferred Location : Bangalore

ACADEMIC QALIFICATION

• 2018 BE in Computer Engineering from CMSCET Coimbatore -70%

• 2014 Diploma in Computer Engineering from SNGPC Coimbatore -73 %
• 2011 HSE from SNGHSS SHORNUR- 60%
• 2009 SSLC from St.joseph HSS Pangarappilly – 70 %

Job details:

• Manages Windows network (users, computers, printers, etc) with Active Directory
• Mail Box managing through Office365.
• Symantec endpoint protection antivirus management,
• Symantec client server management
• Total organization virus protection management
• Managing and configuring Wi-Fi and network access device.
• Perform Security Health Check of Windows OS and other compliance.
• Perform timely Patch management as per the Schedule.
• Support to all BAU [Business as usual] calls.
• Support to video conference.
• Mail box creation in office365 and managing the mail boxes with rules.
• Creating the transport rules and making security features for mailboxes.
• Coordinating with different lines of services with SLA.
• 3rd party Hardware vendor coordination for visit and troubleshooting
• Controlled shutdown and restart of services and dependencies
• Daily Operating System alert handling and response
• Quarterly / half yearly password maintenance and scheduling
• Ticket Status Check and Update
• Daily file server backup on External Hard disk
• Daily Application backup on External Hard disk
• Weekly, Monthly and Yearly backup and restoration
• Incident Escalation and Progress Monitoring
• Handling Incidents reported by customer
• Creating and managing terminal users
• Management of IP Reservations
• Handling Symantec Message labs to control Spam Mails and outside mail attacks.
• Managing and controlling File server data access
• Management investigation of customer complaints
• Maintenance and review of operating system admin accounts
• Maintenance of Hardware Monitoring Agents
Experience
1) Project Name: DAIMLER
Client : Mercedes Benz
Role : Associate Customer Engineer
Organization : HCL INFOSYSTEMS
Duration : 2014 October to 2015 August

2) Project Name: Centum Electronics Data center Support

Client : Centum Electronics Ltd
Role : Desktop support Engineer
Organization : KARVY FORDE, Bangalore
Duration : 2018 August to till the date

Personal Details

Name
ABHIJITH P ARAVIND
Phone +91 7012812682
Marital Status Single
Language Known English,Malayalam,tamil,kannada

Current Location (City/State) : Yelahanka New town, Bangalore

Notice Period : 30 days
Total Experience : 2.3 years
Relevant Experience :1.3 years

Declarations
I hereby declare that the above-furnished information is true to the best
of my knowledge

With Regards,
ABHIJITH P ARAVIND
(signature)