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DEALER EDITION
APRIL 2017
STEP
THREE
S T E P F O U R I N T H E B U Y - S E L L P R O C E S S :
Ongoing Service
ESTABLISH A PLAN FOR THE FUTURE
• Establish a concrete service plan detailing each party’s role in the business’s success.
• Guide owners through their initial order.
• Assist in the introduction of AMSOIL products and reaffirm that staff members have been appropriately educated.
Learn more about The Buy-Sell Process in the T3 and T4 level courses of AU Online or contact us at training@amsoil.com.
B R E A K I N G D O W N T H E B U Y - S E L L P R O C E S S
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TA B L E O F C O N T E N T S
DEALER EDITION
APRIL 2017
M A G A Z I N E
STAFF
New AMSOIL Brake Fluid and Brake & Parts Editor
Cleaner: Performance and Reliability | PAGE 8 Terry Johnsen
Associate Editor
Joel Youngman
Staff Writers
Kathy Anderson
John Baker
Dan McClelland
Melissa Sander
Joel Youngman
Graphic Design Manager
Jeff Spry
Senior Graphic Designer
Luke Boynton
Content Contribution
Alan Amatuzio
Matt Erickson
Jeremy Meyer
Mark Nyholm
Editorial Contribution
Matt Erickson
Dan Gorski
FEATURES DEPARTMENTS
Advertising
Ed Newman
8 New AMSOIL Brake Fluid 4 From the Presidents
Back Issues
and Brake & Parts Cleaner: Back issues of AMSOIL Magazine are
Performance and Reliability 6 Letters to the Editor available for $1 each. Order G17D and
specify the month and year.
10 A Closer Look at the New 7 Tech Talk On the Web
AMSOIL Synthetic Diesel Oil www.amsoil.com
Lineup: An Interview with Alan 14 Racing & Promotional News Co-President & COO
Amatuzio Alan Amatuzio
16 Monthly Leaders
Co-President
12 New Bypass System for Ford Dean Alexander
20 Centerlines and Updates
Super Duty Pickups Chairman of the Board
A.J. Amatuzio
22 Insight on Sales
13 AMSOIL Dealer Plots Course © 2017, AMSOIL INC.
for Future All rights reserved.
ADVERTISEMENTS Printed by Service Printers
Duluth, MN USA.
2 Ongoing Service Letters to the Editor
AMSOIL INC.
5 Next-Generation Diesel Communications Department
The AMSOIL Building
Protection is Here 925 Tower Ave.
Superior, WI 54880
19 Park it in the Garage
letters@amsoil.com
23 Outstanding Motorcycle Chain
Protection
THE COVER
24 Every Dealer Needs One New AMSOIL brake
products provide excel-
lent sales opportunities
with DIY enthusiasts
and independent repair
shops.
*All trademarked names and images are the property of their respective owners and may be registered marks
in some countries. No affiliation or endorsement claim, express or implied, is made by their use. All products APRIL 2017 | 3
advertised here are developed by AMSOIL for use in the Buyapplications
AMSOIL shown.
Online M A G A Z I N E
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Alan Amatuzio
Co-President & COO Dean Alexander
Co-President
The spring oil-change season is what your initial reaction might motor oil market, it also validates
here. Although it’s a chore, many of be, this is good news. Every time the things we’ve been saying all
us enjoy spending some time in the they copy us, our sales increase. along. It reinforces our position
shop. There’s a certain satisfaction Although, with a 20,000-mile and increases our credibility with a
to be had by taking care of your limitation, they didn’t quite copy us, broader audience. We’re not afraid
own things, and changing oil did they? of Big Oil joining the extended-
delivers that satisfaction. drain club. In fact, we’re glad
The fact is, we set the stage for
they’re finally doing the right thing.
Of course, we know very well that synthetic lubricants almost 45
Besides, not only does Signature
some people prefer to go as long years ago and everyone else is still
Series last longer than Mobil 1
as possible between oil changes. trying to catch up. When AMSOIL
Annual Protection, but it’s priced
While some customers take full Synthetic Motor Oil launched in
better and our extended-drain
advantage of our 25,000-mile 1972, it carried a 25,000-mile
recommendations apply to vehicles
service life, most view it as a proxy service life. Signature Series
in warranty, too.
for quality or extra protection in still does. When Mobil 1 was
case they exceed their usual drain introduced in 1974, it also carried
interval length. Many people find it a 25,000-mile service life. They
hard to believe that it’s possible to pulled that back shortly thereafter
go that long between oil changes. and went with the standard 3,000-
The concept challenges the things mile recommendation. Through Alan Amatuzio
they’ve been taught by people they the years they’ve been eeking Co-President & COO
respect and the messages they’ve their way back up, first with Mobil
received from other, bigger oil 1 Extended Performance and its
companies. 15,000-mile limitation and now with
Annual Protection, but they’re still
Well, it’s about to get easier. Mobil Dean Alexander
not at 25,000 miles.
just released Mobil 1 Annual Co-President
Protection with a drain interval of While this certainly ramps up
20,000 miles or one year. Despite the competition in the high-end
4 | APRIL 2017
M A G A Z I N E
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AMSOIL
Signature Series
Diesel Oil
Max-Duty
DEO 5W-40 DEO 5W-40
Protection
Data Bulletin
6X
More Wear
Stock # Protection*
G3467 CK-4,
DME 15W-40 DME 15W-40
Qty. CJ-4,
25 CI-4+…
U.S.
4.10
N/A Can.
5.60
DHD 5W-30
D ATA B U L L E T I N
4X
extend drain intervals with our top-grade synthetic diesel
oil. AMSOIL Signature Series Max-Duty Synthetic Diesel
Oil delivers 6X better wear protection than required by the
Detroit Diesel DD13 Scuffing Test for Specification DFS
93K222. Advanced synthetic technology provides excellent
viscosity control and outstanding extreme-temperature
performance, while minimizing oil consumption. The result:
protection that’s boosted to the max.
Viscosity Control
Using top-tier synthetic base oils, AMSOIL Signature Series Max-
Duty is naturally resistant to oxidation and the thickening effects of
soot contamination. That, along with boosted detergent/dispersant
additives, keeps soot particles suspended independently, helping
prevent the formation of larger, wear-causing particles. Viscosity
Severely Scuffed Liner Non-Scuffed Liner
increase is minimized and soot-related wear is controlled. Lower
volatility also helps Signature Series Max-Duty retain its viscosity Detroit Diesel DD13 Scuffing Test for
after high-temperature service for maximum engine protection and Specification DFS 93K222
efficiency.
Oil Consumption
Excels in Extreme Temperatures
0.6
AMSOIL Signature Series Max-Duty Synthetic Diesel Oil resists thermal
(heat) breakdown better than conventional and competing synthetic 0.5
N/A
0.5
diesel oils. Unlike conventional oils, Signature Series contains no wax,
staying fluid in sub-zero temperatures for easier starting, improved oil 0.4
flow and reduced wear. Signature Series 0W-40 (DZF) has a broad
g/kwh
viscosity range that offers 4X better cold-cranking ability than a 15W- 0.3
40, making it excellent for use in both hot-operating engines and cold-
Better
weather starting extremes. 0.2 0.12
Minimizes Oil Consumption 0.1
AMSOIL Signature Series Max-Duty has a low rate of volatility (burn-
off), reducing oil consumption during operation and passing less 0
CK -4 Limit AMSOIL
oil vapor into the combustion chamber. It provides up to 76 percent
less oil consumption than required by the API CK-4 standard in the AMSOIL Signature Series provides up to 76 percent less oil consumption than
required by the API CK-4 standard in the Caterpillar-1N oil consumption test.
Caterpillar-1N oil consumption test.
*All trademarked names and images are the property of their respective owners and may be registered marks in some countries. No affiliation or endorsement claim, express or implied, is
made by their use. All products advertised here are developed by AMSOIL for use in the applications shown.
Cold-Temp
Performance**
DZF 0W-40
AMSOIL
Diesel Oil
Heavy-Duty
Protection
U.S.
25
4X
More Wear
CK-4,
CJ-4,
CI-4+…
4.10
Protection*
Can.
OEC 10W-30 ADN 10W-30 5.60
D ATA B U L L E T I N
N/A
Independent testing shows AMSOIL Heavy-Duty Synthetic Diesel Oil
delivers 4X more wear protection than required by the Detroit Diesel
DD13 Scuffing Test for Specification DFS 93K222 to help maximize
equipment life and reduce maintenance costs and downtime.
Viscosity Control
Formulated with advanced synthetic base oils and detergent/dispersant
additives, AMSOIL Heavy-Duty Synthetic Diesel Oil minimizes viscosity
change while keeping soot particles suspended independently, helping
prevent the formation of larger, wear-causing particles. Lower volatility
also helps Heavy-Duty Synthetic Diesel Oil retain its viscosity after high-
temperature service for added engine protection and increased fuel Severely Scuffed Liner Non-Scuffed Liner
economy.
Detroit Diesel DD13 Scuffing Test for
Specification DFS 93K222
Excels in Extreme Temperatures
AMSOIL Heavy-Duty Synthetic Diesel Oil is formulated to deliver
improved heat and oxidation resistance compared to conventional diesel Oil Consumption
oils. It provides clean engine operation and helps maintain power and 0.6
fuel efficiency for superior engine performance. AMSOIL Heavy-Duty
Synthetic Diesel Oil also flows dependably in cold temperatures for 0.5
0.5
easier startup and improved engine protection.
0.4
Minimizes Oil Consumption
g/kwh
AMSOIL Heavy-Duty Synthetic Diesel Oil has a low rate of volatility (burn- 0.3
off), reducing oil consumption during operation and passing less oil
vapor into the combustion chamber. It provides up to 66 percent less oil
consumption than required by the API CK-4 standard in the Caterpillar- 0.2 0.17
1N oil consumption test.
0.1
0
CK -4 Limit AMSOIL
*All trademarked names and images are the property of their respective owners and may be AMSOIL Heavy-Duty Synthetic Diesel Oil provides up to 66 percent less oil consumption
registered marks in some countries. No affiliation or endorsement claim, express or implied, than required by the API CK-4 standard in the Caterpillar-1N oil consumption test.
is made by their use. All products advertised here are developed by AMSOIL for use in the
applications shown.
ADO 5W-40
* than required by the Detroit Diesel DD13 Scuffing Test for Specification DFS 93K222. ** When compared to SAE 15W-40 oil in ASTM D5293 Cold-Cranking Viscosity test.
*All trademarked names and images are the property of their respective owners and may be registered marks
6 | APRIL 2017 in some countries. No affiliation or endorsement claim, express or implied, is made by their use. All products
M A G A Z I N E advertised here
Buy AMSOIL are developed by AMSOIL for use in the applications shown.
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T E C H TA L K
Today’s smaller, hotter-running The collision between the exploding task figuring out how to formulate a
engines pose significant challenges to combustion charge and the upward- motor oil that delivers excellent wear
lubricants. The latest is a phenomenon moving piston can destroy the pistons protection, resists the increased heat
called low-speed pre-ignition (LSPI), or connecting rods. of turbocharged engines, prevents
which can destroy pistons and deposits, acts as a hydraulic fluid and,
connecting rods. What causes LSPI?
now, combats LSPI. Keep in mind that
Current thinking suggests the cause
the performance of the total formulation
What is LSPI? is due in part to oil/fuel droplets or
is what counts.
As its name implies, LSPI is the particles in the cylinder auto-igniting
spontaneous ignition of the fuel/air randomly. The droplets/particles heat New performance specs coming
mixture prior to spark-triggered ignition. enough to ignite the air/fuel mixture Difficult or not, fighting LSPI must be
It’s another version of pre-ignition, before the spark plug ignites. This done. Next-generation oils will need
which has been around since engines means oil formulation can play a role in to pass an LSPI test to meet the new
were invented. In this case, though, it reducing LSPI. API SP and ILSAC GF-6 performance
occurs under low-speed, high-torque specifications set to take effect in
conditions in turbocharged gasoline- mid-2019. General Motors* is ahead
direct-injected (TGDI) engines and is of the game and requires oils to pass
much more destructive than typical its own LSPI test to meet its updated
pre-ignition. GM* dexos1* specification (known as
dexos1:2015) scheduled to take effect
In a direct-injected, four-stroke engine,
Aug. 31, 2017.
the piston travels down the cylinder
during the intake stroke. This is when For now, you don’t have to worry
the intake valve opens and allows Under normal operation (left), spark-triggered
too much. Your vehicle’s computer
air to charge the cylinder. During the ignition is timed to work in tandem with downward is programmed to avoid operating
piston momentum. When LSPI occurs, the fuel/air
compression stroke, fuel is injected, spontaneously ignites too early, clashing with the conditions that lead to LSPI. However,
the valves close and the piston travels upward-moving piston and causing damage. operating your engine under those
up the cylinder, squeezing the fuel/air conditions does promise fuel economy
mixture in preparation for combustion. gains, so once oils hit the market that
Testing has shown that certain motor combat LSPI, you can bet the vehicle
In a properly operating engine, spark- oil components can promote LSPI, manufacturers will program their vehicles
triggered ignition typically occurs a few while others can help quench it, such to benefit from those efficiency gains.
degrees before the piston reaches top as zinc dialkyl dithiophosphate (ZDDP).
dead center. This careful timing ensures Naturally, it’s tempting to think, “Well, We’ve been hard at work reformulating
the downward force of the exploding dump a bunch of ZDDP into your Signature Series Synthetic Motor Oil, XL
fuel/air mixture works in tandem with formulations.” But ZDDP has been Synthetic Motor Oil and OE Synthetic
downward piston momentum, resulting severely limited over the years in motor Motor Oil in preparation for the new
in optimum engine efficiency and power. oil formulations since it’s been shown engine challenges addressed by the
to have a negative effect on catalytic new specifications.
LSPI effectively throws off engine timing.
converters. Calcium, too, has been
In turbocharged engines operating The early signs are exciting. Signature
shown to affect LSPI, while PAO base
under certain conditions, particularly at Series aced the new LSPI test while
oils have been show to help reduce
low speeds and under high torque, like improving performance in other areas
LSPI. Even the formulation of gasoline
when taking off from a stoplight, the fuel/ as well.
plays a role; however, it’s easier to solve
air can spontaneously ignite too early in
the problem by reformulating motor oil. You recently saw significant changes to
the combustion cycle. The expanding
combustion charge collides with the our diesel oils. Expect more changes to
So you can see the balancing act
piston as it’s still moving up the cylinder. our gasoline motor oils this year. We’ll have
confronting oil formulators. It’s no easy
more information in the months ahead.
*All trademarked names and images are the property of their respective owners and may be registered marks
in some countries. No affiliation or endorsement claim, express or implied, is made by their use. All products APRIL 2017 | 7
advertised here are developed by AMSOIL for use in the Buyapplications
AMSOIL shown.
Online M A G A Z I N E
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AMSOIL DOT 3 & 4 Synthetic Brake Fluid, AMSOIL DOMINATOR DOT 4 Synthetic Racing Brake Fluid and AMSOIL
Brake & Parts Cleaner will launch April 3. These new products are precisely tailored to the needs of auto enthusiasts
and dedicated racers. DOT 3 & 4 Synthetic Brake Fluid meets the highest DOT standards (5.1) and is the perfect choice
for high-performance passenger-car, light-truck and powersports applications. DOMINATOR DOT 4 Synthetic Racing
Brake Fluid features the ultra-high boiling point required during extreme racing conditions. Brake & Parts Cleaner
supplies auto enthusiasts and mechanics with a professional strength, dedicated brake and parts cleaner.
Recommendations
AMSOIL DOT 3 & 4 Synthetic Brake Fluid is DEALER ACTION PLAN
engineered for use in passenger cars and light
• Show auto enthusiasts how the benefits of DOT 3 & 4 Brake Fluid satisfy
trucks. It is a DOT 5.1 product, exceeding the
their need for reliability, durability and savings. Tie the benefits of
specifications of DOT 3 and DOT 4. Additionally, DOMINATOR DOT 4 Brake Fluid to what racing enthusiasts value most:
its 5.1 formula provides excellent protection high-temperature performance.
against water contamination. Rather than offer
• Sell AMSOIL Brake Fluid’s firm, consistent brake pedal feel. It helps
multiple products, we created one formula that drivers feel confident in their brake system, whether on the trail, track or
performs best in all three applications. their daily commute.
DOT 3 & 4 Synthetic Brake Fluid is also the • Remind prospects that AMSOIL is a trusted name in the powersports
primary recommendation for powersports and high-performance car markets.
applications. However, if a customer consistently
pushes his or her brakes to the limit in racing
(or similar applications), DOMINATOR DOT 4
AMSOIL DOT 3 & 4 Synthetic Brake Fluid
Synthetic Racing Brake Fluid is recommended.
Comm. U.S. U.S.
Stock # Units Pkg./Size Wt. Lbs. Credits Wholesale MSRP
Refer to the owner’s manual regarding the BFLVCN -EA 12-oz. Bottle 1.0 3.65 5.45 7.10
proper change interval for your brake fluid and BFLVCN -CA (12) 12-oz. Bottles 12.0 43.86 61.80 83.45
to determine the correct DOT classification. AMSOIL DOMINATOR DOT 4 Synthetic Racing Brake Fluid
Change AMSOIL DOT 3 & 4 Synthetic Brake Comm. U.S. U.S.
Fluid twice a year for maximum performance. Stock #
BFRCN
Units
-EA
Pkg./Size Wt. Lbs. Credits
12-oz. Bottle
Wholesale
1.0
MSRP
7.96 10.45 15.05
Change AMSOIL DOMINATOR DOT 4 Synthetic BFRCN -CA (12) 12-oz. Bottles 12.0 95.52 119.40 179.35
Racing Brake Fluid once a year for maximum AMSOIL Brake Fluids are not available in Canada.
performance.
8 | APRIL 2017
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• Brake Parts • Brake Pads • Calipers • Drums and More • Target DIY customers, mechanics and
auto enthusiasts who view brake system
Brake & Parts Cleaner (BPC) vs. maintenance as an important investment
in safety. Introduce AMSOIL Brake &
Heavy-Duty Degreaser (ADG) Parts Cleaner to customers looking for
Brake & Parts Cleaner and Heavy-Duty Degreaser are the peace of mind a well-maintained
both excellent cleaning and degreasing products. If brake system brings.
working with painted, plastic or rubber surfaces, we • The residue left by other cleaners can
recommend choosing Heavy-Duty Degreaser. cause brake squeal and chatter. Inform
prospects that AMSOIL Brake & Parts
Data Bulletin Cleaner leaves metal surfaces free of
unwanted residue.
Data bulletins cover the products’ features, benefits
and technical properties.
Synthetic Brake Fluid Data Bulletin
AMSOIL Brake & Parts Cleaner
Stock# Qty. U.S. Can.
Comm. U.S. U.S.
G2476 25 4.10 5.60 Stock # Units Pkg./Size Wt. Lbs. Credits Wholesale MSRP
BPCSC -EA 19-oz. Spray Can 1.25 2.55 3.95 5.20
Brake & Parts Cleaner Data Bulletin BPCSC -CA (12) 19-oz. Spray Cans 15.0 30.60 45.00 61.20
Stock# Qty. U.S. Can. AMSOIL Brake & Parts Cleaner is not available in Canada.
G3519 25 4.10 5.60
*All trademarked names and images are the property of their respective owners and may be registered marks
in some countries. No affiliation or endorsement claim, express or implied, is made by their use. All products APRIL 2017 | 9
advertised here are developed by AMSOIL for use in the Buyapplications
AMSOIL shown.
Online M A G A Z I N E
AMSOIL ONLINE STORE
AMSOIL Magazine: The new Signature Series Amatuzio: Absolutely, 5W-40 is the primary
Max-Duty Synthetic Diesel Oil lineup has recommendation for turbodiesel trucks, and
replaced Premium Synthetic Diesel Oil, while it’s important for Dealers to have products
the new Heavy-Duty Synthetic Diesel Oil lineup for this market. Different customers have
has replaced OE Synthetic Diesel Oil. These different buying motivations, and offering both
new oils were developed to meet the latest API Signature Series 5W-40 and Heavy-Duty 5W-
CK-4 specification, correct? 40 presents options. Signature Series also has
wider applicability, appealing to over-the-road
Amatuzio: Yes, the new API CK-4 specification truckers who want a great combination of wear
represents a true upgrade in performance. We protection and fuel economy, as well as the
have fully embraced it, and feel strongly about convenience and cost savings of extended
its ability to protect modern diesel engines. drain intervals.
When its predecessor, CJ-4, was introduced
a decade ago, we were apprehensive. There AMSOIL Magazine: Why was the Signature
was a takeaway in sulfated ash content (TBN) Series brand carried over into the diesel world?
that we didn’t think adequately addressed
the latest engine hardware changes. The Amatuzio: Oil chemistry and additives have
new CK-4 standard, however, represents a come a long way since the introduction of the
real improvement, and oils meeting the CK-4 API CJ-4 specification, and the advanced
standard are better-equipped to protect technology we used to formulate Signature
modern diesel engines. Series is worthy of the Signature Series name.
We don’t use this name with every product.
AMSOIL Magazine: Why did AMSOIL To be worthy of our founder’s signature,
introduce two different diesel oils: Signature the product must represent the pinnacle of
Series and Heavy-Duty? technology. The new Signature Series Max-
Duty Synthetic Diesel Oil does just that. It’s an
Amatuzio: We did a lot of market research unapologetic, top-tier product geared for those
and put a lot of work into understanding our who want the absolute best. It incorporates
customers and what they want. With that the top-of-the-line technology our competitors
knowledge, we developed two distinct lines to won’t touch because it’s too costly.
fulfill the variety of customer needs and wants.
We developed Signature Series for customers Some might say Signature Series is too good
who want nothing but the very best protection or it’s overkill, but we say overkill is underrated.
for their vehicles and equipment, and we Our customers rely on their vehicles and
developed Heavy-Duty for price-conscious equipment to make a living; turbodiesel
customers and customers who enthusiasts are passionate about their vehicles
are not interested in the and invest a lot of money into them. They want
benefits of extended the best protection money can buy. Signature
drain intervals, Series provides it.
but still want It’s a special product that we’re very proud
It’s an unapologetic, top-tier outstanding of. It provides 6X more protection against
protection
product geared for those who want for their
cylinder wear than required by a leading
industry standard*. Cylinder wear leads to oil
the absolute best. vehicles and
equipment.
consumption. Wear protection and reduced
oil consumption are the top benefits our
Alan Amatuzio AMSOIL customers told us they want in a diesel oil.
Co-President & COO Magazine: Is this Signature Series hits it out of the park when it
why both diesel oil comes to addressing these issues.
lineups include a 5W-40 AMSOIL Magazine: How does Heavy-Duty
viscosity – to provide options Synthetic Diesel Oil stack up?
within the same market?
*than required by the Detroit Diesel DD13 Scuffing Test for Specification DFS 93K222.
Buy AMSOIL Online
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GM* 6.6L Single-Remote Ford 6.7L Single-Remote Cummins 5.9L/6.7L Ford 6.0/6.4L Single-Remote
Bypass System (BMK32) Bypass System (BMK33) Single-Remote Bypass Bypass System (BMK31)
System (BMK34)
2001-present GM 6.6L 2011-present Ford Super 2004-2007 Dodge*/RAM* 5.9L Diesel 2003-2007 Ford 6.0L Diesel
Diesel Pickups Duty 6.7L Diesel Pickups Pickups; 2007-present Dodge/RAM Pickups; 2008-2010 Ford 6.4L
6.7L Diesel Pickups Diesel Pickups
Most 2017 and Most 2017 and older heavy-duty Most 2017 and older vehicles 1994-2003 Ford 7.3L
older vehicles gasoline and diesel applications Diesel Pickups
2001-present GM* 6.6L 2011-present Ford 6.7L Most 2017 and older
Diesel Pickups Diesel Pickups heavy-duty gasoline and
diesel applications
*All trademarked names and images are the property of their respective owners and may be registered marks in some
countries. No affiliation or endorsement claim, express or implied, is made by their use. All products advertised here are
developed by AMSOIL for use in the applications shown.
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APRIL 2017 | 13
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R A C I N G A N D P R O M O T I O N A L N E W S
G U I N N E S S WO R L D R E C O R D
Longest Journey by Motorcycle in Single
Country (broke previous record by
almost 25,000 miles)
First solo-woman motorcyclist to hold
this record
On Sept. 19, 2014, Lynn departed many years, and about 15 years ago I AMSOIL Magazine: Tell us more about
Tucson, Ariz. alone aboard her Triumph* got into pillion riding again [riding as a your Bonneville.
Bonneville*. After nearly one year and passenger]. Then about six or seven
48,600 miles, she returned, the proud years ago, I decided I wanted to drive Lynn: When selecting my choice bike
owner of a new Guinness World Record: and take journeys on my own. for such a trip, I simply went to where my
“Longest Journey by Motorcycle in heart was and selected a 2006 Triumph
Single Country.” She’s also the first solo When I bought my first bike I wanted to Bonneville, named her “Amelia” and took
woman motorcyclist to hold this record. purchase a Bonneville, but was told from off to ride around my native country and
Her journey took her though 48 states all my family of riders that you do not into Canada, ensuring a great experi-
and parts of Canada, and she credits start with your dream bike because you ence and adventure.
AMSOIL products for helping keep her will drop it – you will go down, which I
have learned even after 50,000+ miles. AMSOIL Magazine: Throughout your
bike running strong. Here’s her story. journey, did you ever feel like giving up?
Sometimes you still just drop it. I had
AMSOIL Magazine: How long have you three drops (tip-overs) during my year on Lynn: People often ask for my worst ex-
been riding a motorcycle? And what was the road. So I bought a great starter for perience or scariest time on this journey,
your first bike? just $1,200 and learned my wrenching and I really don’t have one. If the weather
and riding skills on that 1982 Virago* and was bad and re-routed me, it always led
Danell Lynn: I was first on a bike in
then bought my dream bike – the bike I to a unique experience I would not have
utero, riding along with my mom and
would take for a year on the road – my had otherwise.
dad. But then we did not have bikes for
Triumph Bonneville.
*All trademarked names and images are the property of their respective owners and may be registered marks
14 | APRIL 2017 in some countries. No affiliation or endorsement claim, express or implied, is made by their use. All products
M A G A Z I N E advertised here
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My biggest lows were at the start of the AMSOIL Magazine: What does that
trip. In the first two days I had a swarm mean to you?
of emotions, from wondering, ‘what am
I doing,’ to the thrill of taking off on an Everyone living their life to the fullest is
adventure, to body aches and pains and different. For me, if I ask myself, ‘Will I
forgetting my backpack at a gas station regret not going?’ the answer is always
on day two with my wallet, camera and ‘yes,’ so I always must go. I don’t believe
all the important stuff for the trip. (I did in regrets, and I do believe in trusting
go back and recover it.) It was a whirl- your gut. If I feel nervous fear (this is the
wind that put me in tears at my second good fear – fight or flight), then I walk
stop, breaking down into the arms of away from situations. If I stop to camp
a friend. As she let me cry, I worked and the woods in that spot are creep-
through the bag setup and got rid of the ing me out, then I drive on until the next
backpack, putting all necessary stuff great spot.
right on the bike and my water pack On day two it was fitting to pass through
directly into my jacket, which helped Why, Ariz. before continuing through Nice,
get rid of my back pain. A good cry, a Calif.; New Hope, Ariz.; Many, La. and
deep breath, a hug of hope and I was off Goodnight, Texas. Seeing the signs for cit-
again. ies like Whynot, Miss.; You Bet, Calif. and
This was the closest I got to giving up, Hope, La., one cannot help but pull out
but I never doubted that I would com- the inspiration from the road itself standing
plete it – just the momentary breakdowns behind you and cheering you on.
that you rise from stronger. It was within happenstance moments like
these that life taught its lessons, unex-
pected and at times lifesaving, featuring
AMSOIL Magazine: How did you come to
both the low and high points into one.
choose AMSOIL products for your bike?
“I was more fearful AMSOIL Magazine: Can you provide an
Lynn: I had heard of AMSOIL previously,
of not going than example?
but just ran a non-synthetic in my bikes (I
was one of those who would buy a good
anything that might For example, when I crashed at slow
oil, but one on sale for my oil changes),
speed on the ice, this gave me a chance
occur out on the road... to meet a driver coming around the but that all changed during one fateful
corner to warn me about the blind curve dealership stop during my first month
I am scared to not live ahead that met a steep downward hill on the road. It was after a fateful flat tire
life to the fullest.” with no guardrail and was covered in and a needed stop for service in Cali-
sheet ice. I would take my mini-crash fornia. I was chatting about my journey
Danell Lynn over the possibilities of that hill any day. with some of the shop guys and a man
Three moments like this occurred during approached. This is when I met John
my year and became my most profound, Madri, independent AMSOIL Dealer
even in their simplicity, because they from Roseville, and a new love affair with
taught me there is more out there in the synthetics began.
AMSOIL Magazine: Did you face any universe and it will take care of you if you
dangerous situations? He happened to be at the shop that
are open to it. I cannot think of a better
day and let the shop know that he was
Lynn: I guess the biggest danger I word than to say, at times, this trip was
supporting my journey by providing me
faced was before I threw my leg over the magical in so many ways.
AMSOIL products at my service, and I no-
bike on day one. I was more fearful of not ticed a difference those first weeks in the
going than anything that might occur out bike and the ride. Amelia loved it, so we
on the road. Before I departed, I wrote a were hooked. She ran smoother, I could
blog on that exact subject. I am scared go longer between oil changes and could
of living the typical nine-to-five life be- do an oil and chain change at the same
cause it is what you are supposed to do. time (which makes a huge difference
I fear the monotony of routines to just get when you are on a long haul).
the job done. I am scared to not live life
to the fullest.
APRIL 2017 | 15
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MONTHLY LEADERS
The AMSOIL Dealer Hall of Fame, full AMSOIL business category descriptions and top 20 monthly
leaders can be found in the Dealer Recognition area under the Services menu in the Dealer Zone.
Dave M. Mann
Michigan Carol H. Bell
Bill & Donna Durand Texas
7-STAR REGENCY PLATINUM
Wisconsin DIRECT JOBBER 5-STAR REGENCY PLATINUM
7-STAR REGENCY PLATINUM DIRECT JOBBER
DIRECT JOBBERS SECOND
Total Organization THIRD
FIRST Total Organization
Total Organization FIRST
Personal Group Sales SIXTH
SECOND Personal Group Sales
Personal Group Sales FIRST
New Qualified Customers SIXTH
HALL OF FAME Commercial Account Sales
THIRD
New Customer Sales
Thomas R. Weiss
North Dakota
David B. Richardson James J. Allen
REGENCY PLATINUM DIRECT
Ohio JOBBER Ohio
EXECUTIVE DIRECT JOBBER REGENCY GOLD DIRECT
SECOND JOBBER
FIRST Commercial Account Sales
Commercial Account Sales FOURTH
THIRD Commercial Account Sales
Retail Account Sales
EIGHTH
New Customer Sales
16 | APRIL 2017
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JANUARY 2017
Michael H. Ellis
Michigan Vijay Parany
5-STAR REGENCY PLATINUM Ray & Kathy Yaeger Ontario
DIRECT JOBBER Wisconsin 1-STAR REGENCY PLATINUM
DIRECT JOBBER
TENTH 5-STAR REGENCY PLATINUM
Total Organization DIRECT JOBBERS TENTH
NINTH Personal Group Sales
FIFTH
Personal Group Sales Personal Group Sales EIGHTH
SECOND New Qualified Customers
THIRD
Commercial Account Sales Retail Account Sales FIFTH
New Customer Sales
FIRST
Retail Account Sales
APRIL 2017 | 17
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MONTHLY LEADERS
The AMSOIL Dealer Hall of Fame, full AMSOIL business category descriptions and top 20 monthly
leaders can be found in the Dealer Recognition area under the Services menu in the Dealer Zone.
MASTER
18 | APRIL 2017
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Holiday Closings
package without sacrificing performance. AMSOIL Diesel Injector Clean removes performance-robbing
and improve fuel economy. Scuffingleadstoreducedpoweroutput,
deposits from diesel
Dieselfuel injectors to restore horsepower
Diesel Recovery quickly dissolves gelled fuel and *Than required
Test forand
by the
improve
Detroit
fuel
DD13
economy.
Scuffing
More Built-in Protection
*ThanrequiredbytheDetroitDieselDD13Scuffing
TestforSpecificationDFS93K222
Diesel Recovery quickly liquefies gelled diesel fuel Specification DFS 93K222 reduced fuel economy and increased oil
thaws frozen fuel lines and filters. • Get the Most out of your Turbodiesel Truck AMSOIL synthetic diesel oils provide
and thaws frozen fuel filters.
Diesel Recovery quickly liquefies gelled diesel fuel consumption. AMSOIL synthetic diesel
• Help Reduce Maintenance Costs and and thaws frozen fuel filters.
outstanding wear protection, providing oils provide outstanding protection
Ea® Heavy-Duty Extended-Life Oil Filters provide the following benefits:
maximum engine protection with filtering efficiency of Extend Engine Life againstscuffing,yieldingthefollowing
Ea® Heavy-Duty Extended-Life Oil Filters provide• Extended equipment life benefits:
98.7 at 20 microns.
X OEM Specification
• Excellent protection and performance
X OEM Specification
• Excellent protection and performance and other challenges are the norm.
Signature Series Signature Series AMSOIL sy
• 4X more engine protection* 6 • 4X more engine protection* 6
SYNTHETIC SYNTHETIC FUEL lubricants, on the other hand, are formulated fo
DIESEL OIL HYDRAULIC OIL ADDITIVES
• Compatible with all exhaust treatment devices • Compatible with all exhaust treatment devices toughest operating conditions farmers encoun
SYNTHETIC SYNTHETIC SYNTHETIC FUEL
• Available in 10W-30, 5W-40 FILTRATION
and 15W-40 ACCESSORY Heavy Duty
• Available in 10W-30,
DIESEL OIL 5W-40 and 15W-40 OIL
HYDRAULIC ADDITIVES help youHeavy
increase
Duty equipment life and profitabil
DIESEL OILS PRODUCTS PRODUCTS 4 4
*Than required by the Detroit Diesel DD13 Scuffing *ThanrequiredbytheDetroitDieselDD13Scuffing
Test for Specification DFS 93K222 TestforSpecificationDFS93K222
2 2
*All trademarked names and images are the property of their respective **All trademarked names and images are the property of their
owners and may be registered marks in some countries. No affiliation or respective owners and may be registered marks in some countries.
endorsement claim, express or implied, is made by their use. All products No affiliation or endorsement claim, express or implied, is made by **All trademarked names and images are the property of their respective owners
advertised here are developed by AMSOIL for use in the applications shown. OFFICIAL
their use. All products OIL
advertised here are developed by AMSOIL for 0 andmayberegisteredmarksinsomecountries.Noaffiliationorendorsementclaim, 0
AMSOIL INC., 925 Tower Ave., Superior, WI AMSOIL INC., 925 Tower Ave., Superior, WI AMSOILINC.,925TowerAve.,Superior,WI AMSOIL
use in the applications shown.INC., 925 Tower Ave., Superior, WI express or implied, is made by their use. All products advertised here are developed
G3128 3/17 G3191 2/17 G29713/17 G3156 3/17 by AMSOIL for use in the applications shown.
54880 • 715-392-7101 • Printed in the USA. 54880 • 715-392-7101 • Printed in the USA. 54880 •715-392-7101• Printed in the USA. 54880 • 715-392-7101 • Printed in the USA.
* All trademarked names are the property of their respective owners and may be registered marks in some countries.
20 | APRIL 2017
No affiliation or endorsement claim, express or implied, is made by their use.
M A G A Z I N E
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How It Works additional cost to you. In addition, any of sales. Your referral number also automati-
Attach your Dealer number in the area your customers who call AMSOIL wishing cally populates in the “referral number”
marked “referral number” on the back to become Dealers or Preferred Custom- area on the catalog’s back page.
cover of the catalog. Use a catalog label ers will automatically become members of
your personal group. Once downloaded, the retail catalog PDF
from the AMSOIL Print Center for a more
can be embedded on your website for
professional impression. Distribute the
Free Shipping customer download or emailed to custom-
catalog to potential customers, Dealers
Online/catalog customers in the contigu- ers who request a free e-catalog.
and Preferred Customers.
ous U.S. receive free shipping on orders
The PDF catalog is housed under the
Where to Distribute of $100 or more. Customers who order
less than $100 will be charged a flat ship- Business Tools category in the Dealer
• Trade Shows • Fair Booths • Race Zone (Business Tools > Literature > Cus-
Events • Conventions • Conferences ping fee of $8.50.
tomizable Literature > Retail Catalog).
• Direct Mail to Potential Customers
Reaching New Prospects
Ordering Catalogs
Maintain Contact with Prospects The AMSOIL Retail Catalog is a great
opportunity to reach potential customers AMSOIL Retail Catalogs are available
Direct contact with potential customers is individually and in packages of
the best way to earn a sale or gain a new with whom you wouldn’t ordinarily have
contact. A direct mailing to a specific 100 and 300. Order 900 or more
Dealer or Preferred Customer. The more catalogs using product code G100-PK
people hear about AMSOIL products and neighborhood could reach numerous
customers who do not attend race events and receive a promotional code in your
programs, the more likely they are to take Message Center inbox redeemable for
advantage of their benefits. Direct mail- or trade shows, but still want the best
protection for their vehicles. Also, people free catalog labels from the AMSOIL
ings to potential customers can give you a Print Center.
foot in the door, but don’t stop there. Fol- at shows or events who are initially only
low up with potential customers to answer somewhat interested or don’t have time Catalogs with your information pre-
questions, provide clarity and give them to talk can take a retail catalog home to printed on the back cover are available
one-on-one service. review at their leisure. through the AMSOIL Print Center.
Access the Print Center through the
How Customers Place Orders Downloadable Retail Catalog PDF
Dealer Zone.
Customers who wish to place orders You can also download the retail catalog
from your retail catalogs can simply call PDF from the Dealer Zone. Your referral
the AMSOIL toll-free ordering line and number is automatically embedded in the
place their orders specifying the referral catalog so when customers
number (your Dealer number) printed click a “Shop Online Now
on the catalog. This ensures that you @ www.amsoil.com” link, $1.00 U.S.
receive the retail profits and commission they arrive at the online
credits. Ordering customers are automati- store as if they had come
cally sent updated retail catalogs every through your website, and
six months for the next 18 months at no you receive credit for all
APRIL 2017 | 21
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I N S I G H T O N S A L E S
Success in sales requires hard work concept could be helpful for Dealers of all • If your prospects follow your links to
and talent. There are no silver bullets. experience levels. the corporate website, your referral
There are, however, unique tricks of information will automatically transfer
the trade that can help you get ahead. After you’ve discussed AMSOIL with a
so you receive proper credit if they buy
First, you have to consider a few core prospect, send him or her a brief note by
products, request a catalog or register
principles: email, text message or response to their
as an account.
online post. Personalize the message
• People prefer to buy from people they based on your discussion and include a • If the prospect visits the corporate
know, like, trust and who appreciate link to the most appropriate content on website, his or her phone/computer/
their business. the AMSOIL corporate website using a tablet and your referral number will
Dealer-number-transferring link. This may be linked for up to 30 days. If he or
• Prompt follow-up is critical. This is true
sound complicated, but it’s not and there she returns directly to the corporate
whether you’re calling on businesses,
are great benefits. site, you will still receive the appropri-
working events or responding to online
ate credit for his or her transactions.
requests. Prompt follow-up shows Simply copy the URL for the appropriate
commitment, demonstrates profession- webpage from the corporate website, • If prospects visit and leave the corpo-
alism and illustrates your willingness to paste it into your message and type rate site without taking action (buying,
earn a prospect’s business. In addition, “?zo=1234567” (insert your Dealer num- registering or requesting a catalog),
people who are interested in a new ber) at the end of the link. For example, they will start seeing AMSOIL remar-
product or idea tend to either act or if you want to send someone to the cor- keting ads at other websites they visit.
lose interest quickly. porate website to learn about motorcycle These ads are intended to encourage
oils, the link would look like this: http:// prospects to return to the AMSOIL
• People interested in new products
www.amsoil.com/shop/by-equipment/ corporate website and prevent them
tend to research online before buying.
motorcycles/?zo=1234567. from losing interest in AMSOIL.
This is true for consumers buying for
their personal use, but it also applies All you need to send the link is the pros- Again, this isn’t a magic technique that’s
to businesses. This is one of the main pect’s email address or mobile phone going to work, or even be applicable, in
reasons product reviews were added number. Once you’ve started sending all situations. But, it’s one valuable tool
to the AMSOIL website. Many people these messages to prospects, consider most Dealers can use to their advantage.
prefer the convenience of buying online what you’ve accomplished: Try it and put it to work for you. For
because it’s fast, convenient and se- more information about creating Dealer-
cure. Many people are also in a hurry, • You’ve sent a personalized mes-
number-transferring links or to view
so anything that reduces the number sage within a few minutes. That’s fast
sample messages, search for “How do I
of clicks necessary to find desired follow-up.
create a ZO transfer link to another page
information is helpful. • The prospect now has your name, on amsoil.com?” in the Knowledgebase
phone number, email address, website within the Dealer Zone.
• Even people who are very interested
may need to be called on several times URL and other information. This might
or visit a website multiple times before be easier to find than a brochure, busi-
buying products. ness card or catalog when they want to
contact you.
There are many other factors to consider
on a customer-by-customer basis. While • You’ve directed them to the exact infor-
there are no magic techniques that mation that fits their needs in just one
work for all customers and situations, click. Dealer-number-transferring links
the following easy and highly adaptable also eliminate the requirement to type
(and potentially mistype) the URL.
22 | APRIL 2017
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OUTSTANDING
MOTORCYCLE
CHAIN PROTECTION
AMSOIL Chain Lube (ACLSC) helps riders
avoid the hassles of frequent reapplication
and the stresses of worrying about chain
durability, enabling them to focus on riding
and providing the confidence to keep up
with their buddies.
• Outstanding protection against wear
and corrosion
• Helps extend chain life
• Does not attract dirt
• Does not fling off
• Easy application
• Fast-drying
• Sprays from any position
Applications
AMSOIL Chain Lube is suitable for all
types of chains, including O, X and Z roller
chains found in street, off-road and racing
motorcycles. It is also excellent for bicycle,
agricultural and industrial applications.
Filtration Solutions
WE HONOR
Minimum 10%
(Discover in U.S. only) Post-Consumer Fiber
AMSOIL INC., 925 Tower Ave., Superior, WI 54880 • 715-392-7101 • Printed in the USA
© 2017, AMSOIL INC. All rights reserved. The AMSOIL logo is a registered trademark of AMSOIL INC. www.amsoil.com April 2017