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Table of Contents
Executive Summary ................................................................................................................................................................................ 2
Introduction: ............................................................................................................................................................................................. 4
Alternative Lending:........................................................................................................................................................................38
InsurTech............................................................................................................................................................................................46
RegTech .............................................................................................................................................................................................52
Payments ................................................................................................................................................................................................56
Upcoming Tech:....................................................................................................................................................................................63
Bibliography ...........................................................................................................................................................................................67
1
Executive Summary
Upcoming Segments & Technologies Fintech Sector in India
•Alternative Lending, Wealth Management, •India ranks 2nd in fintech adoption i.e. a
RegTech, InsurTech are segments with highest percentage of the digitally active population.
funding in India •Leverage Existing Data and Analytics, Improve
•Upcoming trends include: Customer Retention and Expand Products and
•Data Analytics, AI/ML and voice, Blockchain, Next Services are most promising FinTech
Gen Chatbots, Robotic Process Automation opportunities in India
•Lower SME segments, P2P lending
•Hybrid advice solutions for wealth management
& public market investing
2
Global Taxonomy
$2.8Bn investment made in last 2 Years, out of which - investments in Lending and
Investment Tech segment has been the highest i.e. 23% and 3.25% respectively.
Lending:
Investment Tech:
3
Introduction:
Meaning of Fintech: Organizations combining innovative business models and technology to
enable enhance and disrupt financial services.
The rapid increase of FinTech firms operating in the financial services industry, and the
corresponding venture capital and corporate investment in this sector, has attracted significant
attention from both industry observers and the media.
4
As shown below India ranks 2nd in adoption of rates across 20 markets i.e. a percentage of the
digitally active population.
5
Investment Scenario:
Global
India
"Annual returns on FinTech investment in India are highest worldwide at 29 %, compared to
Asia's average of 25 % and the global 20 % standard," the report, collated by Asia House, said.
6
“Leverage Existing Data and Analytics, Improve Customer Retention and Expand Products and
Services are most promising FinTech opportunities in India” as per shown below
7
Segment / Application Wise Split of FinTech in India
FinTech
#2370 I $5Bn
Cryptocurrency Forex
53 I $4Mn 14 I $5Mn
As shown above investment in Mobile Payments, Lending and Payments is highest i.e.58%, 18% and
15% respectively.
8
Industry – Segment wise Summary:
#Funded
Funding
Segment Market Size Global Sub Segments Startups Key Trends / Future Outlook
India
in India
Digital payments on the rise
Payments - Processor, Gateway, with mobile being key focus area
PoS Payment Processing, Regulatory initiatives to be
Cash Collection, Cards, introduced for Cross-border
Mobile Mobile
Mobile Payments - Remittances, Wallets, payments domain
Payments Payments
$3,388 Bn (2022) Technology, Money Transfer, Adoption of open APIs leading
Payments - 39 - $2.9Bn
Digital payments - B2B Payments, Service to paradigm shift in payments via
Payments Payments
$500 Bn (2020) Aggregator 3rd parties
- 36 - $738Mn
Mobile Payments – mPOS, Threat of risk and fraud have
Wallet, Money Transfer, Direct made security and
Carrier Billing, Technology authentication top priorities for
payment firms
9
#Funded
Funding
Segment Market Size Global Sub Segments Startups Key Trends / Future Outlook
India
in India
Automation and AI in Insurance,
underwriting algorithms and
more intelligence to reduce risk
on the insurer side
Internet-first Insurer, Insurance Big Data and Analytics - Reduces
Aggregators, Analytics, Software the length of underwriting
InsurTech - 22 $409Mn
Solutions, Data Providers, cycles, spot claim settlement
Repository, Agents Aggregator Blockchain - Automate claims
processing and fraud detection
75% of non-life insurance
expected from online channels
by 2020
Smart automation and near real-
time analytics capabilities
Automate and enable the world
RegTech $118.7Bn (2020). - - -
of regulatory assessment and
control management
10
#IPO,
#Cos. #Funded Total Notable
# Area Description Unicor
Tracked Cos. Funding Companies
ns
11
#IPO,
#Cos. #Funded Total Notable
# Area Description Unicor
Tracked Cos. Funding Companies
ns
12
#IPO,
#Cos. #Funded Total Notable
# Area Description Unicor
Tracked Cos. Funding Companies
ns
13
#IPO,
#Cos. #Funded Total Notable
# Area Description Unicor
Tracked Cos. Funding Companies
ns
Horizontal
Companies that offer loans to both
3.A -> Lending 20 6 $83M InCred Finance
individuals and businesses
Platforms
14
#IPO,
#Cos. #Funded Total Notable
# Area Description Unicor
Tracked Cos. Funding Companies
ns
15
#IPO,
#Cos. #Funded Total Notable
# Area Description Unicor
Tracked Cos. Funding Companies
ns
16
#IPO,
#Cos. #Funded Total Notable
# Area Description Unicor
Tracked Cos. Funding Companies
ns
3.C.viii Home Loans Companies that offer home loans 3 1 $228k HomeCapital
17
#IPO,
#Cos. #Funded Total Notable
# Area Description Unicor
Tracked Cos. Funding Companies
ns
18
#IPO,
#Cos. #Funded Total Notable
# Area Description Unicor
Tracked Cos. Funding Companies
ns
19
#IPO,
#Cos. #Funded Total Notable
# Area Description Unicor
Tracked Cos. Funding Companies
ns
20
#IPO,
#Cos. #Funded Total Notable
# Area Description Unicor
Tracked Cos. Funding Companies
ns
CAMS Insurance
Companies that enable users to store
5.A.vi Repository 5 0 $0 Repository
their policies in digital format
Services
Online Stock
6.A.i.1. Companies that enable individuals to
Trading 63 8 $4M 4 Arihant Capital
a trade in stock markets
Platform
21
#IPO,
#Cos. #Funded Total Notable
# Area Description Unicor
Tracked Cos. Funding Companies
ns
Mutual funds
Companies that allow users to invest
6.E.i.1 investment 18 4 $16k CashRich
in mutual funds
platforms
Private
Companies that enable users to
6.F -> Market 40 7 $17M Tracxn
invest in private markets
Investing
22
#IPO,
#Cos. #Funded Total Notable
# Area Description Unicor
Tracked Cos. Funding Companies
ns
Personal
Companies that help users track and
8.A.i Finance 209 20 $55M RupeeTalk
manage their finances
Mangement
23
#IPO,
#Cos. #Funded Total Notable
# Area Description Unicor
Tracked Cos. Funding Companies
ns
Employee
Companies that help enterprises to
9.D -> Benefits 6 2 $14M Niyo Solutions
manage employee benefits
Management
24
#IPO,
#Cos. #Funded Total Notable
# Area Description Unicor
Tracked Cos. Funding Companies
ns
25
Sector Snapshots:
Payments –
80% of economic transactions in India still happen through cash, as
opposed to 21% for developed economies.
Digital payments sector - To grow to USD 500 billion by 2020, up from
roughly USD 50 billion last year, and representing around 15% of GDP in
2020.
Alternative Lending –
The major contributors to the growth of this sector include unmet
demand for loans from MSMEs
With a gap of roughly USD 200 billion in credit supply.
Banking Technology:
Includes software solutions, fraud and risk management suites,
regulatory compliance and other solutions.
Artificial intelligence and machine learning have the potential to
revolutionize the customer experience in this.
Insurance Tech:
Internet-of-Things (IOT) enabled solutions are gaining popularity globally
within the InsurTech sector.
Linking of health and wellness data –
Help insurers predict consumer behavior better
Increased revenues through smarter pricing strategies
26
Top Areas Attracting Investments in FinTech
Companies that
participate in traditional
web based and offline
payment cycle. Also
includes companies
Transcorp, GI
2 Payments which provide alternate 175 36 $738Mn
Technology
modes of payment,
companies which support
the payment companies
in terms of security,
analytics, platform, etc.
Companies that enable
Paisalo Digital,
3 Lending individuals and 367 98 $860Mn
ONEMi
businesses to avail loans
27
Top 10 most funded startups in FinTech in India
Round
Total /Stage –
Segment Company Description HQ Year Funding Latest Investors
($Mn) amount
raised
Payments Paytm RBI-licensed semi- Noida 2010 2180 Series F Institutional Investors: SoftBank
/ Mobile closed pre-paid (May, Group, Media Tek, ICICI Bank,
Payments payment instrument 2017) – Alibaba Group, HDFC Bank, SAIF
app allows users to $1.4Bn Partners, Sapphire Ventures, Silicon
shop for both Valley Bank, Intel Capital
physical and digital Angel Investors: Ratan Tata
goods
Payments Billdesk Electronic payments Mumbai 2000 253 Series D Institutional Investors: General
/ and collections (Mar, Atlantic, Temasek, Claymore
Consumer services for banks, 2016) - Investments, Inc., TA Associates
finance businesses and other $150Mn Management, Clearstone Venture
institutions Partners, State Bank of India, SIDBI
Venture Capital, Bank of Baroda
Insurance Policy Online insurance Gurgaon 2008 164 Series E Institutional Investors: True North
Tech bazaar aggregator for (Oct, Co, IDG Ventures India, Temasek,
comparative analysis 2017) - Tiger Global Management, Premji
of products $76.6Mn Invest, Wellington Management, Info
Edge India, Inventus Capital Partners,
Steadview Capital, Ribbit Capital,
ABG Capital, Intel Capital
Angel Investors: Laksh Vaaman
Sehgal
Mobile MobiKwik Is a digital wallet Gurgaon 2009 162 Series D Institutional Investors: Bajaj Finserv,
Payments service (Aug, NET1, Brand Capital, Cisco
2017) - Investments, American Express, GMO
$35.2Mn Venture Partners, MediaTek, Sequoia
Capital, Tree Line Investment
Management, InnoVen Capital
28
Round
Total /Stage –
Segment Company Description HQ Year Funding Latest Investors
($Mn) amount
raised
Lending Lendingkart Web platform that Ahmed- 2014 154 Series C Institutional Investors: Fullerton
enables SMBs to abad (Feb, Financial, Saama Capital, India
apply for collateral 2018) - Quotient, Mayfield, Bertelsmann
free working capital $87.8Mn India Investments, Sistema, FMO,
loans State Bank of India, IFMR Capital,
Capital First, Manappuram Finance,
Rhythm Ventures,
tatacapitalfinancialservices.com,
Kotak Mahindra Bank, Aditya Birla
Financial Services, YES BANK, Anicut
Capital, IFMR Trust,
Mobile Obopay Consumers and Bangalore 2005 145 Conventi Institutional Investors: Banque
Payments businesses purchase, onal Debt Atlantique, Nokia, Essar Global,
/ pay, and transfer (Oct, AllianceBernstein, ONSET Ventures,
Enterprise money through any 2017) - Redpoint Ventures, Olayan,
Finance mobile phone using $15Mn Citigroup, Qualcomm, Richmond
on its mobile app, by Global, Elephant Capital, Societe
text message, mobile Generale
Web, or
Obopay.com.
Payments Financial Offers a range of Chennai 1991 127 Series C Institutional Investors: Premji
/ Banking Software services for banks (Oct, Invest, Jacob Ballas Capital, New
Tech Systems and financial 2014) – Enterprise Associates, The Carlyle
institutions in the 57Mn Group
areas of electronic
payment, financial
transaction
processing solutions
Mobile FreeCharge Provides online Mumbai 2010 117 Series C Institutional Investors: Sequoia
Payments facility to recharge (Feb, Capital, Sofina, ruNet, Tybourne
any prepaid mobile 2015) Capital Management, Tandon Group,
phone, postpaid InnoVen Capital
mobile, DTH & data
card in India Acquired by: Axis Bank
Lending / BankBazaar Online financial Chennai 2008 110 Series D Institutional Investors: Institutional
Consumer product comparison (Oct, Investors: Experian, Amazon,
Finance platform 2017) – Sequoia Capital, Eight Roads
$30Mn Ventures, Walden International
Lending NeoGrowth Is a tech NBFC that Mumbai 2013 93.5 Series E Institutional Investors: LeapFrog
offers merchant cash (Jan, Investments, Aspada Investments,
advance to 2018) - Accion, Omidyar Network, Aspada
businesses $47Mn Investments, Khosla Impact, Accion,
India Infoline Asset Management,
ACTIAM, UTI Mutual Fund,
MicroVest, Symbiotics Group
29
Top 10 Active Investors in FinTech in India
Investor
Rank Investor Name Portfolio Portfolio Companies
Type
Numberz, Tracxn, Chillr, OneAssist,
MoneyTap, Clink, Comviva, FreeCharge,
Kredx, Gharpay, Hitachi Payment Services,
1 Sequoia Capital Institutional 24
Rupeek, Fintellix, Happay, Walnut, Tarang,
Cleartax, ZaakPay, Capital Float, Apnapaisa,
BankBazaar, Pine Labs, Citrus Pay, MobiKwik
Drip Capital, Tracxn, Acko, Probe
Information, Quiklo, Wibmo, Indifi, Rupeek,
2 Accel Partners Institutional 15 MoneyView, QwikCilver, LetsVenture,
MyPoolin, Scripbox, Coverfox, JusPay,
Chargebee
Gift Assets, Bitgram Technologies, Doboz,
Propelld, Cefy, RuPie, QuikkLoan, Mtrakr,
3 Startupbootcamp Institutional 15 Enterprise Bot, Expowealth, Zilra, Canopi,
CreditSeva, Sherelt, Connaizen,
ManageMyFortune
Vayana, Uniphore, Vayana Network,
CreditMantri, Active Intelligence, Trupay,
4 IDG Ventures India Institutional 12 EarlySalary, Fintellix, LetsVenture, Momoe,
Agile Financial Technologies, Policybazaar,
Heckyl Technologies
LotusPay, Cashfree, Drip Capital,
5 Y Combinator Institutional 10 SimpleMoney, Credy, Piggy, Groww,
RedCarpetUp, CashFree, Razorpay, Cleartax
IDfy, Chillr, Clink, SlicePay, Gharpay,
6 Blume Ventures Institutional 10 Turtlemint, Unocoin, Moneysights,
Instamojo, QubeCell
Numberz, Credifiable, Clink, LoanTap,
7 Kae Capital Institutional 9 Gharpay, Trupay, BankSmarts Solutions,
FortunePay, QubeCell
Citrus Pay, Tracxn, IDfy, Shubhloans, Fyle,
8 Beenext Institutional 8
Koinex, Property Share, Cube
Prime Venture Ezetap, Happay, Niyo Solutions, MoneyTap,
9 Institutional 8
Partners Tracxn, Kredx, Affordplan, SmartOwner
Ketto, Aureus Analytics, Wishberry, LetsMD,
10 LetsVenture Institutional 7
Hummingbill, QuikkLoan, Amigobulls
30
Top most active FinTech investments in 2017
Round
Total /Stage –
Global
Segment Equivalent in India Description Funding Latest Investors
Company
($Mn) amount
raised
Alternative Revolut Open an on-premise 0.406 Seed – (Dec, Institutional Investors: ISME ACE
Banking / (London) (Bangalore) banking services 2017) – Angel Investors: Jitendra Gupta,
Lending platform for $0.156K Amrish Rau
businesses
31
Round
Total /Stage –
Global
Segment Equivalent in India Description Funding Latest Investors
Company
($Mn) amount
raised
Alternative Funding TAB Capital is a digital NBFC 2.32 Conventiona Institutional Investors: Bank of
Lending / Circle (Pune) offering unsecured l Debt – India, Mas Financial Services,
Direct (London) business loans, (Oct, 2017) - Vijaya Bank, South Indian Bank
Lending / working capital, $1.23Mn Angel Investors: Anand Agarwal,
Commercial loans against Kavita Agarwal
Loans property, and
equipment purchase
loans to professional,
MSME, and services
sectors.
Loan Frame SME lending 2.25 Seed – (Jan, Institutional Investors: Vedanta
(Gurgaon) marketplace offering 2017) - Capital
secured and $2.25Mn Angel Investors: Toos Daruvala,
unsecured loans. William Campbell
32
Round
Total /Stage –
Global
Segment Equivalent in India Description Funding Latest Investors
Company
($Mn) amount
raised
Banking TransferWise Transcorp provides various - - -
Tech / (London) (Jaipur) financial services to
Mobile its customers such as
Payments inward remittance,
outward remittance,
domestic money
transfer,
investments,
insurances, tours and
travel bookings, and
more
Times of Money digital payments & - Acquire – Acquired by: Network
(Mumbai) remittances service (Nov, 2012) International
provider catering to -
retail & institutional Undisclosed
clients in India &
across the globe
Remitr allows users to 1 Seed – (Oct, Institutional Investors:
(Mumbai) transfer money to 2016) - SmartStartFund, Singapore Angel
other countries $1Mn Network, OperatorVC
Angel Investors: Pravin Gandhi,
Vijay Shekhar Sharma, Kunal Shah,
Sandeep Tandon, Vishal Gondal,
Japan Vyas, Yezdi Lashkari
RemitGuru offers money 0.464 Seed – Institutional Investors:
(Mumbai) transfer service to (May, 2017) CCAvenue, Infibeam
India across different - $464K
countries for
individuals and
businesses
Automation UiPath Datamatics Global a provider of 3 PE – (Jan, Institutional Investors: IL&FS
/ Robotic (Bucharest) Services consulting, IT, and 2004) - Investment Managers
Process (Mumbai) BPO services $3Mn
Textual Analytics is a SAAS firm that 0.250 Seed – (Jun, Institutional Investors: Mumbai
Solutions provides 2008) - Angels
(Bangalore) infrastructure for $250K
information
processing and
analysis.
33
Round
Total /Stage –
Global
Segment Equivalent in India Description Funding Latest Investors
Company
($Mn) amount
raised
Fraud & Signifyd Thirdwatch provides an AI- 0.07 Seed – (Oct, Institutional Investors: Batlivala &
Risk (Palo Alto) (Gurgaon) enabled fraud 2017) - Karani Securities, Splice Capital,
Manageme prevention solution $70.2K Tholons Capital, Indian Angel
nt to protect e- Network, GrayCell Ventures
commerce sites from Angel Investors: Rahul Agarwalla,
abuse, monetary and Keshav Sanghi, Digvijay Singh,
reputation loss Ananda Kallugadde, Anjali
Malhotra Nanda, Ankit Agarwal,
Anuj Munot, Ashok Atluri, Gopal
Menon, Jyoti Sagar, K V Reddy,
Manoj Aheeray, Mohit Goyal,
Mridula Ramesh
Sentropi provides online 0.04 Seed – (Aug, Institutional Investors: Start-Up
(Ahmedabad) identification and 2013) - $40K Chile, Agiletree
fraud detection and
prevention solutions
using device
fingerprinting
technology and
tagging methods
Consumer Acorns Balance micro-savings app 0.233 Seed – Institutional Investors:
Finance (Irvine) (Bangalore) through which users (May, 2017) Rainmatter Technology
can save for a goal – $233K
Payment Raise Doboz an upcoming 0.016 Grant – (Jan, Institutional Investors:
cards / (Chicago) (Mumbai) platform to buy, 2016) – Startupbootcamp
Online resell, share & $16K
Gifting exchange gift cards
34
Key Trends:
35
Enablers for FinTech in India
36
Readiness of Indian FinTech for takeoff:
The following table summarizes the current status of fintech in India.
Considering factors influencing the demand and supply, we can say that the Indian market is
ready for the fintech wave.
However, significant efforts need to be undertaken to strengthen the necessary enabling
environment for fintech to grow in India, primarily in the form of increasing financial literacy,
building on industry coordination and creating stronger links with academia.
Source: https://www.nathaninc.com/sites/default/files/Fintech%20in%20India.pdf
This provides a framework for identifying where are the key gaps in the Indian fintech
landscape, and the areas that could be supported to assist its growth.
Demand Side –
Financially literate population
Support Function –
Large and varied pool of capable investors
Industry coordination and systems for collaboration
Links to academia and cutting edge research
Conclusion:
Regulatory support, financial inclusion and the digitalization of services in the
industry are likely to boost investment in the area going forward and will rapidly
increase the adoption of emerging technologies in the financial services industry.
37
Upcoming Segments:
Alternate Lending, Wealth Management, RegTech and InsurTech are poised for growth
Alternative Lending:
Alternative lending is the second most funded and one of the fastest growing segments
in the Indian FinTech space
Around 37% of GDP is contributed to by MSMEs but the supply of credit lines is
disproportionate
The major contributors to the growth of this sector include a large amount of unmet
demand for loans from MSMEs, with a gap of roughly $200 billion in credit supply, and
a significant under-banked and new-to-bank population which lies at the heart of the
Indian FinTech opportunity
38
Lending Platforms and Enablers
Growing industry for digital lending aimed at different borrowing needs,
including consumer loans, SME loans, working capital loans, and payday loans
among others.
Industry primarily consists of digital lending platforms and enablers who
facilitate such platforms.
These platforms connect lenders, seeking higher returns than banks currently
offer, with customers seeking fast, short-term loans.
Alternative Lending Boom
More than 225 alternative lending companies have been founded in India as of
2017.
Underserved and Unserved
These consumers broadly fall into the following categories:
Consumers seeking to consolidate debt
SMEs
Students
New-to-bank and underbanked consumers
Direct lending
Includes platforms that have a lending license
Digitization of the involved sub-processes, such as verification and profiling,
has reduced costs and given the NBFCs an edge over banks
P2P lending
Involves building a marketplace to bring together individual borrowers and
lenders through tech-enabled platforms
Allows borrowers to access low-cost quick loans at a rate they can afford
India suffers from a lack of regulatory clarity, although the RBI has issued certain
papers on the topic to create industry consensus from a regulatory perspective
Marketplaces and Comparison Platforms
Connecting borrowers and lenders
Digital platform reduces the loan processing time while matching the borrower
to the best fit lender
Invoice trading
Assists MSMEs that often struggle with working capital and cash flows due to
delayed payments
FinTech companies are providing platforms to such MSMEs to sell their invoice
or other receivables at a discount for working capital
Crowdfunding
Entails raising external finance pooled from a large group of investors
39
The investors can interact with the investees and view their ideas on a
crowdfunding platform.
Credit scoring
Many companies have taken up the role of enabler in the industry, using
alternative data sources to build credit scores of the 350 million credit invisible
people without a documented credit history
Alternate data points used by such companies include social media, utility bills
payment, mobile payments history and psychometric analysis
40
Key Trends in Alternative Lending
Future Outlook
With regards to the Indian government’s goal of financial inclusion and the growth of
entrepreneurial ventures which are value accretive, alternative lending will definitely lend
support to extending the credit availability space. A PWC paper titled “Fintech Trends Report”
(2017) suggests that in FY 16-17, 4 out of 11 start-ups have successfully raised capital via the
alternative lending mode.
Conclusion
Predictive analytical skills will identify new lending opportunities and better risk pricing. The
emerging players will offer financing options to many innovative companies and consumers
that currently may not have access to competitive funding. Technology-driven lending solutions
will become main stream. A PWC paper titled “Fintech Trends Report” (2017) suggests that in
FY 16-17, 4 out of 11 start-ups have successfully raised capital via the alternative lending mode.
41
Wealth Management
Market Size:
Currently an estimated $100 billion is managed worldwide by digital wealth
managers better known as robo advisors (source: TechFluence).
Asset and wealth management industry manages approximately $60 trillion.
However, the growth picture is very strong with realized annual rates of +50%.
An expectation of a market size of 16 trillion dollars by 2025 according to Financial
Times.
42
Top 10 Trends in Wealth Management
Robo-advisory adoption –
Robo advisors offer access to sophisticated planning and portfolio management tools
that were formerly available only to HNW investors.
In addition, advanced analytics capabilities have become main stream and are
increasingly used to track investment results and align portfolio allocations against
planning goals.
43
Greater fee transparency: Offer greater transparency into both the cost and
types of financial advice available.
44
Kotak Wealth Management report is based on a survey that was carried out between
July 2017 and September 2017. Its findings in the report show that almost 66% of the
respondents were unfamiliar with robo-advisory services.
“Indian ultra HNIs still prefer traditional wealth management services, which allow them
to interact with their wealth managers,” the report noted.
Out of 39 fintech companies (WM), 10 have announced receiving funding in robo
advisory domain.
Lack of education, Lack of personal touch & Lack of reliable data creates a challenge for
Robo advisory.
Conclusion:
Despite these challenges, wealth management is an exciting space which is expected to
continue to evolve with new players and models expected to gain ground over the next few
years.
45
InsurTech
Market Size
According to data from CB Insights, global InsurTech investment totalled US$1.7bn in
2016 (across 173 deals).
One major factor is the actual (and potential) number of InsurTechs focusing on the
Internet of Things (IoT), which has a huge range of applications for the industry.
There are already around 6.4 billion ‘connected things’ in use globally, with around 5.5
million devices being added every day.
By 2020 the total number will likely exceed 21 billion, according to Gartner.
According to the National Health Profile 2015, published by the Central Bureau of Health
Intelligence, less than 20% of Indians are covered under the most basic health
insurance.
Source: http://burnmark.com/wp-content/uploads/2016/11/Burnmark-Report-November-
2016.pdf
46
Funding Trend India ($)
Relevant technologies such as artificial intelligence, big data and analytics, blockchain can
have a major contribution to the insurance value chain by providing faster claims
settlements, easier onboarding, fraud control and other benefits.
47
Automation of Business Processes across the Value Chain
48
Blockchain:
Enable firms to automate claims processing and fraud detection.
Decentralized databases will also ease the process of data sharing between firms.
Focus
Underwriting Automation
Underwriting automation will become a significant field of innovation around both reducing
staffing and coping with the new amounts of data, with each business line requiring its proper
automation technology.
49
Micro - insurance
Micro – insurance model shifts the focus from long term insurance offerings to insurance of
small amounts for a particular time or miles count.
P2P insurance
Use of peer networks where insurance groups, consisting of people with similar needs
and circumstances are formed.
Insurance funds of the group are pooled together to cover minor claims, while a
separate insurer is called upon for major claims.
Facing disruption
50
Some Insurtech Partnerships with FinTech Companies
Conclusion
75% of non-life insurance expected from online channels by 2020
These technologies have the potential to bring better and more customized insurance
coverage to more people, including those in the lower income bracket, and bring
greater financial protection.
While this transformation may happen more slowly than in other industries, staying
alert on latest developments and collaborating with InsurTechs to create a better value
proposition to clients will be the key to success.
51
RegTech
RegTech benefits
52
RegTech Ecosystem
Outside the US, the UK leads with 37% of deal share, India came in second with 10% of deals,
followed by Canada with 9%.
53
Trends
54
AND BREAKING THE BANKS’ MONOPOLY
Robo-Regulators
Conclusion
The future of financial regulatory compliance rests on smart automation and near real-time
analytics capabilities. RegTech has a very bright future, with a huge amount to opportunity for
those developing this type of technology to automate and enable the world of regulatory
assessment and control management, bringing clarity and control to an area of the business
that is so incredibly important, but so often cumbersome and time-consuming.
55
Payments
Mobile payment solutions, such as wallets, P2P transfer applications and mobile points of sale,
are enjoying strong user adoption, and heading towards one-stop-shop solutions in the future
Market Size
Mobile Payments Market to Reach $3,388 Billion, Globally, by 2022 - Allied Market
Research.
The digital payments sector in India is estimated to grow to USD 500 billion by 2020, up
from roughly USD 50 billion last year, and representing around 15% of GDP in 2020
Payment companies are also heavily invested in blockchain technology, with 90%
planning to adopt it as part of an in production system by 2020
Globally, credit card payments overtook cash payments for the first time in history, and
although digital payments accelerated in India as well
It is estimated that 80% of economic transactions in India still happen through cash, as
opposed to around 21% for developed economies
Overall, payment companies are confident in their ability to innovate and have high
expectations for returns, with an expected annual ROI of 21% on FinTech-related
projects
56
Real time payments: these payments systems run in real time, instead of the batch
processing method of archaic payment systems. This technology reduces payment
processing time, so customer’s transactions can be settled faster, and businesses benefit
from increased availability of funds.
Closed-loop solutions: closed-loop payments are when companies create their own
type of mobile payment system. It allows consumers to load money into a spending
account that is linked to a payment device. Mobile closed loop payments applications
work by adding the transactions amount to customers’ mobile bill.
Corporate Payments
Bank Payment Hubs: BPH are centralized payments hubs, that enable banks to route all
of its electronic payments to a centralized hub for processing. It integrates various
elements of a banks payment infrastructure to enable better management and more
flexibility in payments processing.
Supply chain finance: recent innovations aim to facilitate businesses as they strive to
establish relations with partners in the supply chain to create mutually beneficial
arrangements.
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Payments (Excl. Mobile Payments) Funding Trend India ($)
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Top 10 Trends in Payments
Markets
1. Adoption of Digital Payments is on the rise with Instruments such as Wallets, Cards, and
Mobile Becoming Mainstream
2. Instant Payments are potential alternative to existing instruments while a Few
Challenges Still Exist
Stakeholder Strategies
7. Fintech activity in Corporates and Retail Domain can Disrupt payments analytics and
authentication
8. Adoption of open APIs is leading to paradigm shift in payments through Third-Party and
Industry initiatives
9. Increased threat of risk and fraud have made security and authentication top priorities
for payment firms
10. Transformation of Back-End payments systems is still high priority for firms to support
Front-End innovation
Conclusion
The payments sector is in the midst of rapid evolution, driven by a sharp uptick in innovation,
changing patterns in consumer consumption and a number of industry initiatives and shifts in
market conditions. Blockchain technology is presenting a very rare opportunity to address
current payment constraints.
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Banking Technology
The ‘Banking Technology’ segment includes software solutions, fraud and risk
management suites, regulatory compliance and other solutions for banks and other
financial institutions (FIs)
The transition of the Indian banking sector to a cashless society is creating many
opportunities for technology investment in digital payments infrastructure, according to
Gartner, Inc.
IT spending by banking and securities firms in India will increase 11.7 % in 2017 to
reach $9.1 billion.
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We see a convergence of Fintechs, Banking and e-commerce companies aimed
at providing a one-stop solution to customers
Increasing respective mindshare and wallet share
7. Smart Cities and Block Chains
Implementation of Smart Cities could see heightened activity and 2018 could
herald interesting times for connected payments and IoT.
NITI Aayog focusing on setting up IndiaChain, Banks could look for potential
participation on this platform
8. Cyber Security and Biometrics
Digital India at the core of National Agenda, digital footprint of consumers will
grow at unprecedented levels
Banks will going forward have a laser- focus on cyber security investments and
in implementing newer tools and techniques to defend possible threats
9. Impetus to Digital Acceptance
Government policies around MDR would definitely incentivize small-size peer-
to-peer transfers and small merchant transactions
Multiplier effect on acceptance of digital payment solutions
10. Banks will Create In-house Technology Teams
Preliminary elimination process- case in point being the increased use of video
resume softwares for automatic screening of candidates by bots
Help in identifying certain pre-defined characteristic matches from video
interviews submitted by candidates
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Conclusion
Emerging technologies such as artificial intelligence and machine learning have the potential to
revolutionize the customer experience, especially at the ‘last mile’ by providing greater levels of
personalized service and greatly improving the back-office efficiencies at financial institutions.
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Upcoming Tech:
Artificial Intelligence, Machine Learning & Blockchain will be the Hottest Technologies to Watch
AI use cases in Banking - Customer Acquisition, Customer Service, KYC and Onboarding,
Brand Management, Accounts and Loans & Risk and Credit.
Blockchain – The potential use cases around the underlying architecture of blockchain,
i.e. Distributed Ledger Technology (‘DLT’), look promising.
Going forward, we expect to see 3 main applications of DLT that will develop in the Indian
market:
Potential Blockchain use cases in Banking – Payment Infrastructure, Funds Transfer, Digital
Identies
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Government Measures:
India Stack -
An open-source set of APIs provided by the Unique Identification
Authority of India (UIDAI), presents an enormous opportunity for both
government and business to build innovative tech products enabling
frictionless payments and other banking services.
Currently has 50 banks live on the platform and has seen growth from
92,000 transactions at the time of launch in August 2016 to 9.2 million
transactions in May 2017.
Jan Dhan Yojana – Financial inclusion in the country has grown significantly due
to this.
Startup India Program -
Includes the simplification of regulatory processes
Tax exemptions
Patent reforms
Mentorship opportunities
Increased government funding.
Aadhaar Adoption –
Allow financial services companies to do e-KYC checks
More economically, thereby reducing transaction costs for customers
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Future Outlook:
Small merchants and Low Income Customers moving from cash to digital
transactions: With the push from Government, growth of digital transactions is
imminent and future will be an interesting period.
Regulatory body for FinTech: There need to be guidelines and regulations set
for due diligence, data protection, cyber security and client protection.
Interaction of these will contribute greatly to the next leg of progression in
delivering financial services to consumers and organizations.
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