NAME _________________________LEVEL IV_________ DATE_____/_______ 2010

HPTC IT SPPORT SERVICE THEORY EXAM FOR LEVEL I, LO1

RE-EXAM

TOTAL MARK 10%

I.INSTRUCTION GIVE CLEAR ANSWER FOR THE GIVEN QUESTIONS BELOW

1. Write the three levels of user accounts.

__________________________________

___________________________________

___________________________________
2. It is an account created for regular users of the computer

__________________________________________

3. Give the 3 Benefits of having multiple user accounts in your computer

_____________________________________________________

__________________________________________________

___________________________________________________

4. What type of user accounts have full system access?

5. Write the full steps to create new user accounts?

NAME _________________________LEVEL IV_________ DATE_____/_______ 2010

I.INSTRUCTION SAY TRUE OR FALSE 1%

1. User accounts are the primary means of access for real people to the system
2. If you have only one computer in the home, but more than one user who uses it, you cannot
set up a separate user account for each person

II.INSTRUCTION CHOOSE THE CORRECT ANSWERS 1.5%

3. There are______ levels of user accounts in Windows XP or window 7

A. Four C. Three
B. Five D. Two
4. Account rights in administrative level user are _________

A. Install software and C. Access all files

hardware D. All are solutions
B. Create, modify and delete
user accounts
5. If you do not have rights to install software or hardware is ______
A. Administrator user accounts D. B and C are only solutions
B. Limited user accounts E. No
C. Guest user accounts

III.INSTRUCTION ANSWER THE FOLLOWING QUESTIONS7.5%

NAME _________________________LEVEL IV_________ DATE_____/_______ 2010

6. it is the primary means of access for real people to the system.0.5points

7. list the three levels of user accounts.1point
8. define of the three level of user accounts and write the difference between each
accounts.3points
9. write the full steps to create a new accounts.2point
10.give the 3 benefits of having multiple user accounts in your computer.1point